很讚 8.3
(320篇評鑑)

最新住宿評鑑

依住客類型瀏覽住宿評鑑
很讚



得分自320份評價
  • 整體狀況及整潔度 8.5
  • 設施與設備 8.5
  • 位置 8.2
  • 客房舒適度 8.5
  • 服務 8.4
  • 性價比 7.8
  • 餐飲 8.2
自訂排序

Benjamin來自美國
家庭(嬰幼兒隨行)
豪華房(雙人床或兩床)
入住1晚(2016年6月)
Great hotel
We enjoyed the stay. Good food, good pool, classy rooms. Very well built hotel, and a standout in Surabaya.
評鑑日期:2016年7月6日

Chin來自馬來西亞
商務旅客
豪華房
入住1晚(2016年6月)
No comments
No comments
評鑑日期:2016年6月29日

Sze來自澳洲
家庭(嬰幼兒隨行)
豪華房
入住1晚(2016年6月)
Disappointed
I stayed at Shangri-La Surabaya for 1 night with a baby, when I checked in at 7pm and my baby was ready to sleep but the staff was up-selling me to upgrade, I was just there for 1 night and just wanted to go to bed. Room was old and the cleanliness was not at 5 star hotel standard. Breakfast was good with heaps of variety. We checked out at 7am the other morning everything went smoothly, however few hours later I received an email from the duty manager saying I had consumed 2 beers and needed to charge my credit card. I did not even aware they have a mini bar and was so disappointed a well known hotel would have this mistake, I replied if they are going to charge my card then I would have to raise a complaint, eventually they are going to 'waive' something that I did not consume. I am not going to stay in Shangri-La Surabaya again.
評鑑日期:2016年6月6日

alfia來自印尼
商務旅客
豪華房
入住1晚(2016年5月)
excellent
its been wonderful can stay
評鑑日期:2016年6月3日

Juliana來自印尼
商務旅客
豪華房
入住2晚(2016年4月)
Good hotel
good location and value for money
評鑑日期:2016年5月10日

Diana來自印尼
家庭(嬰幼兒隨行)
Horizon 豪華房
入住1晚(2016年3月)
Recommended
Everything okeyy,,, we luv horizon club lounge here thx
評鑑日期:2016年3月28日

Soedradjat來自印尼
情侶/夫妻
豪華房
入住1晚(2016年3月)
Great Hotel, great stuff.
Traffic outside hotels are bad...breakfast is so so..
評鑑日期:2016年3月24日

LEANDER來自菲律賓
情侶/夫妻
Horizon 豪華房
入住1晚(2016年3月)
Best for Weekend Retreat
One of the best places to stay for a weekend of relaxation. Good food and excellent service. Get an upgrade to enjoy club privileges.
評鑑日期:2016年3月21日

Monica來自印尼
團體旅遊
Horizon 豪華房
入住1晚(2015年12月)
Nice hotel for new year celebration
Staff n environment n food all good
Really nice to get horizon floor so we can enjoy all u can drink wine n coffee n snack at horizon lounge
評鑑日期:2016年3月15日

Servando來自菲律賓
單人旅遊
行政房(特大床)
入住1晚(2016年3月)
=)
;)
評鑑日期:2016年3月14日


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