Dear Mr. Artur,
Greeting from Karona Resort & Spa,
First of all please accept our apologize for any inconvenience may cause during your stay with us, we has been investigate for the staff was on duty on your departure date and we has get the warning to the staff for the mistake that happend, also we will has strongly check for minibar supply in room for ensure will not have any problem for further however the compliment drinking water was standby on the table and the evian water in the fridge was with extra cost and we has check to ensure before arrival has no damage in any supply.
Hopefully you will accept our apologize and look forward to welcome both of your to our resort in the further
Karona Resort & Spa