I have stayed here before. The staff are exceptionally warm and friendly. The restaurant though small does a nice job. The hotel is a great value and a nice place to stay.
“very clean..friendly ”
right in the center...clean..friendly and helpful staff
Sorry to lean that the hotel will close for long time renovation by end of March 2015.
“Value for money”
Excellent staff, service and nice room
It was great and I will return again
“Best hotel with location and best customer service”
1. Best location - Hotel is at the centre of the Hanoi. 2. Best customer service, 3. Room is value for money
I was staying for one days and two night, when I enter the hotel, they have given me a briefing of the Hanoi city and the tourist attraction to visit, they have arranged me for a motor bike fire rental at US$10, which is cheap, Cuisine service is wonderful, please look out for the bike guys asking you to go for massage in the street, as advice by Hotel, they will bring you and Rob the money with the help of gangsters, The Hotel is 1 hour drive from airport, Hotel has arranged Transport with reasonable price.
“Good service, but currently noisy”
Location, staff and food
The hotel is just fine. In the old quarter and close to many tourist things. The staff are great. The small restaurant has a limited menu but their noodles are the best I've had so far. The downside in both sides are currently building site. There is little the hotel can do, but you will be woken by banging by 7 am, and that goes on for at least 12 hours, every day.