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超棒 9.2
(543篇評鑑)

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超棒



得分自543份評價
  • 整體狀況及整潔度 9.4
  • 設施與設備 9.1
  • 位置 9.5
  • 客房舒適度 9.2
  • 服務 9.4
  • 性價比 9.2
  • 餐飲 8.8

Alexandre L.
比利時
2015年10月8日
Outstanding service!
Caring staff, tasty breakfast, nice bathroom
Were were warmly welcomed by a drink in this perfectly located hotel. Jack, the Manager, was specially caring when I was feeling sick. He opened 2 options of rooms for us once we arrived, and offered a hot ginger honey tea to me in the room and showed sincere apology for the presence of 2 cockroaches in our 1st room by offering us a free private car back to the airport on the last day. We were so pleased to have pho every morning as breakfast too. Definitely a very good hotel in Hanoi!

Cheng C.
新加坡
2015年9月18日
Good Hotel & Service
good staff, good service and good location...
I enjoy it...

Quang T.
德國
2015年9月17日
Wonderful Hotel
Great location, very kind and helpful staff, proactive friendly service
We had a very good time and the hotel offered transport w/o charge due to a booking mistake which happened on our side. We warmly recommend this hotel!

Kristen H.
美國
2015年9月7日
Charming boutique in middle of Old Quarter
great staff, excellent location, good food!
I only stayed here one night, so I do not have a lot to say. However, my airport transfer was very nice, in a spotless Toyota SUV. Check-in was completed quickly. The hotel is right in the middle of Hanoi's bustling Old Quarter and only a 5 minute walk to Hoan Kiem Lake. Great location!!! My room was very comfortable (Junior Suite) and had a soft bed, clean bathrooms (fully stocked with amenities), and speedy WiFi. I ate dinner at the restaurant on-site, and the food was excellent. I have nothing negative to say about this hotel. Extremely affordable--a great value! I wish I had stayed there longer, and wish I had returned to it rather than staying at a different hotel in Hanoi after I returned from my Halong Bay cruise.

Nancy A.
美國
2015年8月23日
In the heart of the old quarter
The staff, the staff, the staff !
Staff was super efficient, professional, accommodating & nice !

Robyn R.
美國
2015年8月22日
Incredible staff
Incredible kind and accommodating staff, location, cleanliness and comfort , quiet

Brett L.
澳洲
2015年8月16日
Location location and value
Location and value
Great tour desk needs more excitement and displays

Kaitlin E.
南非
2015年8月14日
Old Quarter accommodation
Location, service and convenience
Perfectly located in the old quarter. Room size and amenities very satisfactory. Staff are extremely helpfull and professional.

John H.
英國
2015年8月12日
Very accommodating for enjoyable stay.
The staff, the managers, the extra touches.
Very comfortable. I was disappointed that it stated on Trip Advisor that it offered free breakfast and when we did book we went through Agoda and hadn't realised that breakfast wasn't included. But the hotel were able to accommodate our needs. It's got everything you need for a fab city stay. It's right in the centre of the old quarter, but it doesn't prevent a peaceful night's sleep and a relaxing stay amongst the hub bub of Hanoi. When I return, I will definitely stay in what became my second home.

Bhargav G.
印度
2015年8月11日
Excellent hospitality and service!
Prime location in the old quarter, Room standard, excellent Hospitality and service and
We stayed in the family suite room and were delighted to have our room upgraded. The hotel is located in the best possible locations in the Old Quarter, a stones throw from all the shopping areas, street food stalls and Hoan Kiem Lake. Although it appears to be in a crowded area, the sound from the streets did not really bother us Infact, we enjoyed the steet side view from our balcony!The breakfast is good value for money and has a good spread. Excellent hospitality from the staff who met all our requirements. A must stay if you want to explore the Old Quarter.