Very comfortable stay close to main attractions. Nice street not to busy. Hotel staff very nice and spoke very good english. Breakfast very tasty with a good selection. Very nice room and safe for our young child
“Clean comfortable room,very friendly english speak”
Very friendly staff from reception to cleaners and breakfast staff. Comfortable room. Good choice of inexpensive room service.
My main critisism of my stay was that my bed was two single beds pushed together. The hotel is situated in the 'Old Quarter" of the city but there are always ample taxis passing and are not expensive. Sightseeing tours can be arranged in the hotel although i booked mine at a small tour operater on the same side of the street aprrox. 100m from the hotel and was considerably cheaper and very friendly/english speaking. I also took my laundry here as was lots cheaper than hotel.Room service was generally good although the staff do tend to pop out and on one ocassion i waited nearly 3 hours for my order! Overall I would stay here again. Wi-fi was hit and miss in the room.
“great,comfy,value for money”
great,comfy,value for money
“hotel is old with essential facilities not working”
obly friendly staff
unsatisfied experience, hotel condition is not what was advertised online, one of the given room had unpleasant smell.
“Very good location, friendly staff”
Location, staff, breakfest
“Located in the center of the city, very convenient”
Friendly, clean and centrally located
Staff helpful. They have sister hotel located 1 minute walking distance. I was told at my check-in that Gia Bao Grand is full and sorry to re-allocate to their sister hotel (Gia Bao). They took me to Gia Bao and give me a large room with window with a view on the street. The room was clean and the breakfast is ok. No complaint. Ask hotel to arrange taxi to airport and pay the transfer to the hotel because that will be cheaper than you do that by yourself.
“Fantastic hotel near Hoan Kiem Lake”
large bathroom, centrally located, nice staff
This is the 2nd time I chose Gia Bao Grand Hotel, nice room and nice staff, I would recommend to all my friends come to Hanoi.
“Friendly staff, pleasant and professional”
Staff, Location, Cleanliness
The most pleasant and professional staff I've ever encountered. Savi and Twee were very attentive and provided me with great advise on where to go and what to see.
“Nice location ”
perfect location, friendly staff and clean room
The Gia Bao Grand HOtel is in the old quater.The floor is quiet and clean. And personality of Sales Manager Mr Savi is very nice. He has patience to give us lots of advices about travelling in Hanoi.The restaurant had lovely food and they made sure that we were comfortable at all times.We completely satisfied and highly recommend this hotel