“Friendly staff, slightly less hectic part Old Qtr”
Comfortable well appointed rooms, helpful and friendly staff, slightly less hectic area in Old Quarter.
Our stay at Gia Bao Grand was a positive one, rooms are smallish but well designed and appointed. The staff are excellent, provide useful advice, cheap airport transfer etc. Breakfast was average at best, but the restaraunt does great Hanoi Springrolls! I'd stay here again.
“The hotel was comfortable and the staff friendly a”
Comforetable close to the old quater of the city and the staff very helpful
We enjoyed our stay however as we arrived early we were told that we could not check in until 2pm which is a problem when you are tired and have been travelling
The room was very comfortable and the staff were very helpful and friendly its unfortunate that it would appear that the staff do not clean under the bed as it was filthy
“Tiny but fairly quiet room near Hoan Kiem Lake”
Friendly staff, nice decorations, tasty and healthy breakfast
Other than the fact that my room was tiny, I was quite comfortable. I got a good breakfast (plenty of healthy food). The hotel is near Hoan Kiem lake, which is quite busy with people exercising in various ways in the mornings. It is also near the old quarter, which is extremely busy but can be colourful. The staff were very friendly and helpful.
“Real Value for money, huge size room, clean!”
Although the entrance a bit lousy, but the room size is amazing.
The price you pay for this hotel, probably you only get YMCA type in Yangon!
Hotel is near to lake, night market, restaurant, no complaint..
“excellent stay at the hotel”
friendly staff, good location, large bathroom with jacuzzi
booked the presidential suite, and the jacuzzi is good.
excellent staff service =)
“Ok for low budget”
fast check-in & check-out
At first I wated the room with the balcony when I booked, but it turned out that for getting the balcony, we were exchnging a much better and comfortable room that we could get at the same rate. Do not get the room with the balcony at this hotel (there is only one available).
“small boutique hotel”
small boutique and good service
small hotel but the service is good. and same as other vietnam hotels, that's located in city center and there are so many motobikes.
“Great Hotel, superb staff”
Staff, Location, Room
I m a pretty extensive traveller expecially in SE Asia and rarely I have met such a good Hotel staff. EVERYBODY from the doorman to the GM done their best to let me feel like home during my 4 nights' stay. And they did it!
The Hotel is located just a few steps from the heart of the old quarter and almost all Hanoi's attractions are within walking distance.
Rooms are clean, well appointed and well designed. Everything perfect.
Good buffet breakfast, both eastern and asian food served.
Wide offer of guided tours available. Also in this case, the staff is always ready to help you suggesting you the best solutions.
Thanks again to you all. See ya soon!
“Large and clean room ”
Large and clean room, good location,
All the Staffs were friendly and serve complimentary drinks on arrival.
They Took initiative to ask and help me plan our trip in hanoi. Breakfast included
Walkable distance to the lake (cross two main road). Entrance facing main road and cars are not allowed to stop in front of hotel for too long (pickup and drop off are ok)
“A friendly-oriented hotel”
The receptionists were all very helpful by going the extra miles to make our stay there as memorable as possible.