staff quality, value for money, near Hoan Kiem lake
there's is nothing bad I can say about this hotel except maybe the unstable wifi connection, everything else is great!
“helpful staff good breakfast”
location helpful staff
good hotel but bathtub didnt work and wasnt fixed staff was helpful though
“The Manager went out of her way to help us.”
Clean,Modern good selection in buffet breakfast
We arrived early and our room was still occupied but the manager upgraded us to a suite for five dollars extra.The Hotel looks brand new and the rooms were very clean.Staff were great and very friendly.I left my mobile phone charger at home and the receptionist had the same phone and he lent me his charger overnight so I had a fully charged phone for my stay.
I would recomend this hotel to anybody.
poor hotel low quality
i was quiet disapointed in this hotel
the bathtub was not working
it was overpriced for the comfort they claim to offer
the staff was doing it best
“Helpful Staff and very attentive”
Inside the shopping area and attentive staff
It's very good hotel in my trip to vietnam and easy to find out every thing
“great for shopping”
great location, big room, nice staff
it has a big room and the hotels located in the centre of the city.
“Nice room and good location but quite expensive”
Big room. Big bathroom. Friendly staffs
The staffs were friendly and I got fast check in. My booking room weren't available so they upgrade my accommodation for free! I got bigger room for 2 nights. Room has nice design and even have a bath. Good location for restaurants, business, and sightseeing. I would definitively stay in this hotel again if I find the discount in agoda for this again. Quite expensive the original price..
“Nice hotel in the old quarter”
Central, clean, nice room with proper style bar!
Comfortable clean and central. Staff were friendly and helpful, allowed us to store our suitcases while on our trip to sapa for 4 days with no issues.
They gave us a lot of patient , especially last time they help us for translated to vietnamese people