Upgraded to a suite on the 10th floor, friendly staff and great location
I had a great time at this hotel. It is ideally located, just a short walk from the northern end of Hoan Kiem Lake. I was upgraded from a superior room (which I believe is the standard room) to a suite which was great. The staff were very friendly.
“simple nice hotel”
location, clean room
“Value for money and great location”
Comfortable, clean, friendly staff
We really enjoyed our stay here and the staff were really friendly. The only downside was that there was no social 'hub' as in a bar or restaurant but that wasn't really important to us as we were out all the time. Socialising within the hotel wasn't on our agenda.
Our room was clean and in great condition. I would definitely stay here again and recommend it to others.
“Good as always ”
Location , staff and services
Happy with hotel as always : Friendly Staff , excellent location , 5 star hotel service
“Very friendly and helpful staff”
location and helpfulness of staff
From the time we entered their airport pickup till the time we left everyone was extremely helpful and friendly The location is great for sightseeing and shopping as well as being close to many good resturants although the night we ate in the hotel the food was delicious. The Presidential suite was nicely decorated with jacuzie bath and steam shower, the room was attractive and had a very comfortable couch and balcony also plenty windows but the lift only goes to the 10th floor and we were in 1101 We certainly would recommend this hotel
“good location in the central of old city”
location, friendly staff, airport pickup service
“Clean & comfortable place for a short stay”
Good location, clean room, friendly staff
Really enjoyed our stay. We did not experience any problems. Staff were very helpful. Overall, the hotel offered good value for money (at the discount rate that we paid via Agoda booking)
The room size, design and cleanliness
This hotel was great value once you take into account the discount from Agoda. The room was large, very clean and nicely designed.
There was street noise in the room but that is impossible to avoid in HCMC or Hanoi. The staff a all very polite. The hotel was very pleasant and I would definitely go back in the future.