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所有住宿評鑑 (761)

商務旅客 (137)

情侶/夫妻 (314)

單人旅遊 (141)

家庭(嬰幼兒隨行) (42)

家庭(未成年孩童隨行) (50)

團體(2人以上) (77)

很好
8.0
得分自761份評價
整體狀況及整潔度
8.0
位置
8.6
客房舒適度
8.1
服務
8.2
性價比
8.1
餐飲
6.8

2 Trung N.
Ireland
2016年1月2日
Unacceptable service
I had booked my room 2 months in advance, but on arriving at the hotel they could not provide me with my room. Their reason - the room had a fault that needed repairing. I'm pretty sure this meant they rented out the room to someone else already so they were fully booked. So as long as someone comes to pay for a room, your booking won't be honoured! They referred us to another hotel and paid the taxi for it, but the quality of that hotel was not up to the same standard. I tried to argue that point, based on a comparison of rates to get some kind of refund, but to no avail. Breakfast was terrible and the bathroom stank of a sewage smell. My initial booking was partly based on having a bathtub, which they could not offer - not that I'd want to have a soak in a stinking bathroom! I reluctantly stayed until I could sort out a new hotel to stay at. I will never book a room in either of these 2 hotels in the future!!

7.7 lee T.
Malaysia
2015年9月29日
satisfied
no commend
satisfied for the money paid but no lift connected to the 6th & 7th floor !

8 Mai N.
United States of America
2015年7月26日
Nice hotel to stay in Hanoi old town!
Location, very nice staff, spacious deluxe room
The hotel is nice and the front desk & staff is really nice and friendly specially Trinh & Ha. We had a Halong bay tour and they kept our luggage before staying at the hotel no problem at all. The space in deluxe room is really spacious compare to the normal room.

10 Robert M.
New Zealand
2015年7月15日
10 out of 10 again
staff, clean and tidy. comfortable.
Another great stay. Staff are fantastic. The hotel is modern, clean and tidy. Everything in the room worked. Bed was very comfortable. WiFi good. Breakfast very good.

10 Robert M.
New Zealand
2015年7月12日
best stay ever
Everything. Staff, Breakfast. Quiet and comfortable. Nice bed and very clean.
Stayed a few nights earlier and gave a 10 out of 10. Same this time. Upon arrival, staff make you feel welcome and speak good English. Hotel is clean and tidy. Everything works as it should. Shower is the best yet with even pressure and temperature. Comfortable bed. Had good sleep. Quite room with good view. Great free WiFi. Will be staying again.

10 Robert M.
New Zealand
2015年7月10日
best stay ever
service room breakfast
Best hotel yet! Friendly staff on arrival. Hotel is clean and pest free. Room far exceeded expectations with good view. Comfortable bed. Shower excellent pressure and temperature control. Very good WiFi and amenities.

7.7 Duc T.
Vietnam
2015年7月13日
clean hotel, small room, good location
clean, location, food
Internet is very bad

7.7 SIEW L.
Singapore
2015年6月28日
Hotel location is good, staff very good .
Staff service , Hotel location , value for money
Stay was good and pleasant and staff very helpful

7 YEACHAN E.
South Korea
2015年6月27日
not a 4 star hotel.
location. price.
it is worth the price, but can't say it is a 4 star hotel. just like an average 3 star hotel.

8.3 azri A.
Singapore
2015年6月23日
Staff service was excellent and friendly.
Location, cleanliness and service.