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河内優雅飯店 (Hanoi Elegance Ruby Hotel)

3 Yen Thai Street, 老城區, 河內, 越南 | 查看地圖

超棒 9.3
(372篇評鑑)

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超棒



得分自372份評價
  • 整體狀況及整潔度 9.5
  • 設施與設備 8.9
  • 位置 9.3
  • 客房舒適度 9.2
  • 服務 9.6
  • 性價比 9.4
  • 餐飲 8.6

Ka I.來自香港
情侶/夫妻
入住1晚(2016年2月)
Very nice hotel
Nice hotel and staff are super friendly and helpful
評鑑日期:2016年2月15日

Kristen D.來自美國
家庭(嬰幼兒隨行)
入住1晚(2015年12月)
Happy to return!
Staff, staff, staff
When you book a hotel, leave, and return, it's always a bit concerning. What if you don't like it the first time? I am happy to report that this hotel is a great one to return to. We were always greeted with a drink and smiling faces, and we look forward to returning again next time we are in Hanoi.
評鑑日期:2016年1月30日

George R.來自芬蘭
情侶/夫妻
入住4晚(2016年1月)
A True Underrated Gem
The Staff and Service, The Position, The Cleanliness
The stay was more than excellent. Better than one could expect. This 2 star hotel feels like a 4 star hotel with 5 star service. The position is very good in a quiet street close to Hoan Kiem lake. The breafast is a la carte and very comprehensive. The hotel is very modern and clean, and the staff superb. A wonderful stay.
評鑑日期:2016年1月18日

Kenneth B.來自美國
情侶/夫妻
入住2晚(2016年1月)
Topped expectations
Staff service. Room size and cleanliness. Location
We thought we were getting a middle of the road hotel for the budget minded. Were we ever wrong! We were overwhelmed with the friendliness and service of the staff. They were so happy to see us and were genuinely engaged for us having a pleasant stay. Tina, a worker in the lobby, helped us so much and was so friendly. She spent time with us going over a map of Hanoi, she listed several restaurants, she made sure we had boarding passes before we left for the airport. So pleasant and very good English. I wish I could remember all the other staff's names because they were all just as nice and helpful. Because we arrived early, the room we booked had not been vacated. So they upgraded us to the family suite for no charge. Looks brand new, is clean, roomy, comfortable bed, and had a nice balcony. The free breakfast is very good. Basic American breakfast but very good and filling. Of course I would return to this hotel. Best hotel for the money I've ever been to. (One thing....checking in and getting your boarding pass prior to arrival at the airport does NOT mean you can forgo the ticketing counter. They need to "stamp" the boarding pass. Kind of makes online check-in a waste of time.)
評鑑日期:2016年1月7日

Denise N.來自澳洲
情侶/夫妻
入住1晚(2015年12月)
Awesome staff
Staff
Comfortable
評鑑日期:2016年1月2日

william G.來自英國
情侶/夫妻
入住1晚(2015年3月)
10 / 10 for staff attention
location, value for money and staff (brilliant!)
Staff could not have been more helpful during our stay - highly recommend this hotel
評鑑日期:2015年12月29日

Phensiri S.來自澳洲
情侶/夫妻
入住2晚(2015年11月)
Excellent customer service
Great location, friendly staff, best breakfast
We were very happy staying at the Hanoi Elegance Ruby Hotel. We impressed with the hotel staff. They are very friendly and willing to help with everything. My boyfriend wanted to get his business cards printed, they wanted to help without taking any fees. They went out of their ways to help us and made sure that we were happy staying at the hotel. I would definitely recommend this hotel.
評鑑日期:2015年12月19日

Penelope H.來自英國
情侶/夫妻
入住3晚(2015年12月)
Excellent stay
Excellent, attentive staff. Great location. Fabulous room.
We enjoyed our stay very much. We arrived in the evening and were surprised to find this lovely little hotel right in the middle of the old quarter. The staff greeted us with cool towels and a fruit drink. The room, a junior suite, was fantastic value for money and had a tv, laptop, tea and coffee facilities. The location was great for us , as we could walk to the lake and around the old part of town. All in all a lovely hotel, fantastic value for money - should have more than 2 stars!!
評鑑日期:2015年12月5日

Kylie L.來自澳洲
單人旅遊
入住2晚(2015年11月)
Great place to stay in Hanoi
Staff friendliness, Beautiful clean rooms, location.
The staff here were very helpful and willing to assist in any way they could.
評鑑日期:2015年12月4日

NORHAYATI I.來自新加坡
團體(2人以上)
入住1晚(2015年11月)
Hanli
Location. Staff were friendly and awesome.
Very good
評鑑日期:2015年12月3日