河內2號寧靜飯店 (Hanoi Serenity Hotel 2)

17 Nguyen Van To Street, 老城區, 河內, 越南 | 查看地圖

很好 8.0
(776篇評鑑)

最新住宿評鑑

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很好



得分自776份評價
  • 整體狀況及整潔度 8.1
  • 設施與設備 7.0
  • 位置 8.0
  • 客房舒適度 8.2
  • 服務 8.4
  • 性價比 8.4
  • 餐飲 7.2
自訂排序

Pratik來自印度
團體(2人以上)
市景豪華房
入住1晚(2016年8月)
Fantastic Experience!
If you need a budget place to stay at Old Quarter (heart of Hanoi), look no further.. We had initially booked this hotel only for 1 night but ended up extending to 3 nights purely because we didn't feel like going anywhere else. Take the Queen Suite or the Family room if you're in a group of 3 or more. Mr. Lee at the reception truely defines Customer delight. He will go out of his way to ensure that your stay is pleasant & you're equipped with all the information that you need to move your way through Hanoi. He arranged 3 tours for us (Ha Long Bay, Ninh Binh & Sapa) - all of which were really better than what we could expect. Rarely do you get to see so much of customer focus which lacks at most places these days! Kudos!! :) The coffee at the reception & the everyday breakfast before the tour almost became a ritual! Would definitely recommend this to anyone looking for a good place to stay in Hanoi!
評鑑日期:2016年8月24日

gary來自新加坡
單人旅遊
高級房
入住2晚(2016年8月)
Cheap price, comes with a price.
like many reviews before me, i had a issue with their mouldy room and poor air-conditioning. despite letting the staff know about it. they did not change a room, rather make up an excuse about having a fully booked hotel. the thing is they had a group of guest checking out at the lobby that night while i was talking with him. to solved the aircon issue, their so called repairman, just open up, took a look and close it back in. end up they put a fan instead. that was not the only issue. i had booked their airport transfer, was told it will cost me 19 usd on email . their agoda page stated it was 17 usd. if i had not clarify with them, i would have been overcharged. for the return back to the airport, i booked at sinh cafe @ only 10 usd. my room just disappointing, missing tiles, broken slippers, poor aircon. they cant even get a pair of slippers right. you can see how disappointed i am with this hotel. Not asking for 5 star hotel standard, but at least have some integrity for your paying guest.
評鑑日期:2016年8月17日

Hoang來自越南
單人旅遊
高級房
入住2晚(2016年8月)
Very bad service and cheated on customer
I booked 2 nights in this hotel and when i arrived the receptionist said some rooms was repairing cant lemme stay even agoda already charged my visa. Then he send me to another hotel n sure that other hotel 100% same even better. I followed him to other hotel n so disappointed because not like what he said. Dirty and awful are what i saw. One more thing, he changed his attitude and sound like shouting at me. I didn't expect that from 3 stars hotel's receptionist. 👎🏻
評鑑日期:2016年8月16日

Rachel來自菲律賓
團體(2人以上)
家庭套房
入住3晚(2016年8月)
Hanoi trip
Mr. Lee is very nice and hospitable. He is very accomodating with no rest and sleep. He is very hardworking to assist you. nice hotel and bookings. They upgrade your room from time to time.
評鑑日期:2016年8月16日

Martin來自阿根廷
情侶/夫妻
高級房
入住1晚(2016年8月)
Amazing Staff
Lee is the best! Rooms very clean, the facilities very good and the staff couldn't be more willines to help you. Definetly stay again!!
評鑑日期:2016年8月15日

Francisco來自西班牙
商務旅客
豪華房(雙人床或兩床)
入住2晚(2016年8月)
Very good staff
The room a bit small
評鑑日期:2016年8月14日

Dolsie來自菲律賓
單人旅遊
高級房
入住3晚(2016年5月)
very friendly staff
the hotel staff are very accommodating and very friendly. the location is good and very good internet connection.
評鑑日期:2016年8月14日

Hung來自越南
商務旅客
高級房(雙人床或兩床)
入住4晚(2016年8月)
Poor service and not professional with local people
1. No room avaialbe on the checking date and send the guest to other hotel. Reason is hotel full booking but the manager forget to inform Agoda. Have seen other couple with same trouble 2. No complimentary water for guest but they put small water bottle in the fridge ( a kind of complimentary water in other hotel) and not list out in the drinking item list then they will charge you when ypu drink this bottle.
評鑑日期:2016年8月13日

Dieu來自越南
情侶/夫妻
高級房
入住2晚(2016年8月)
bad toilet
the toilet so small and not clean
評鑑日期:2016年8月13日

Dominik來自德國
團體(2人以上)
家庭套房
入住3晚(2016年7月)
nice place to stay
Good location, good room. Friendly staff
評鑑日期:2016年8月7日


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