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河內2號寧靜飯店 (Hanoi Serenity Hotel 2)

17 Nguyen Van To Street, 老城區, 河內, 越南 - Show map

很讚 8.1
(742篇評鑑)

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很讚



得分自742份評價
  • 整體狀況及整潔度 8.2
  • 設施與設備 7.3
  • 位置 8.0
  • 客房舒適度 8.2
  • 服務 8.4
  • 性價比 8.4
  • 餐飲 7.2

Yukyeong H.
韓國
2016年3月26日
Good Location
Actually i made reservation in a last minute. So when i arrived this hotel. She said that hotel is full. So i was sooooo upset with this. But right away she say that she will bring me to another Serenity Villa near by Hoankeiam lack and upgrade room for us. So it was nice stay. Very near the old quarter.

Margaret F.
美國
2016年3月26日
Very helpful staff. Excellent budget hotel for the price.
We were very pleased.

Etienne C.
加拿大
2016年3月25日
Not a bad start but room for improvement
Friendly staff, good location, tour services
Twice we arrived by night train to Hanoi very early in the morning. Both times we woke the staff sleeping in the lobby to check in. First time they gave us an unclean room, to have a rest and shower, before giving us our booked room. Second time we waited a few hours before we could check in. I believe this is a Hanoi problem more than this particular hotel problem. Nonetheless, the staff was good dealing with this weird situation.

Peter H.
英國
2016年3月24日
good value
location, helpful front desk
Staff at front desk helpful, and honest in keeping my wallet for me when i dropped it in reception. Other areas of the hotel need work, when we checked in the room it had a cup of coffee left by previous guests, and the towels the following day were old and frayed. Likewise at breakfast the staff didn't realise my wife was Vietnamese and were heard complaining about having to cut more ham, and said bad things about a customer who ordered food and didn't eat any. Overall, it was in an ok location for the old quarter area, and services such as motorbike rental and airport transfer were good.

Thommy S.
荷蘭
2016年3月19日
Nice cheap hotel
Staff is really friendly and helpfull, good internet!

Brian M.
加拿大
2016年3月19日
Great value
Great Value. Free breakfast, helpful staff, decent location.
Excellent. Helpful and plesant staff. Will stay here again. Airport pick up for 19USD. Quick laundry for 2 USD/kg. Decent breakfast. Toast. French toast. Pho. Omelet. Crepe. Eggs. Fruits. Coffee tea. Clean room. Located about a 10-15 min walk from the old quarter. Cheapest room is a bit small for 2 people. Go one price level up if possible. Do not buy their SIM card for 100k VND, it may not last 30 days and may not have more than 1GB of data. Compare prices for tours before booking with your hotel. They give out a handy map of Hanoi.

Ba N.
越南
2016年3月9日
Good
I spend 1 night after go hiking from the northern, the location is good, everything is clean in the room ,".

John P.
香港
2016年3月7日
Very friendly and helpful staff
staff
Our staff was brief (only 1 night), but we were in and out of the hotel several times as we left our bags there whilst travelling around (Ha Long Bay, Sapa Hills). The staff were really excellent, and got us the package tours we wanted for a reasonable price.

romina P.
菲律賓
2016年3月2日
Simple and close to the lake
walking distance to the lake and famous places, very accommodating staff, and affordable
everything went well, they gave us an early check-in for our rooms, helped us plan our tours for a reasonable price, and provided us with the things that we needed. the staff were very accommodating and could help you with things if you needed help. the price for the room was cheap because although it was small, it had everything in it, free breakfast, and unlimited coffee, tea, and water for us. the only thing i didnt like was that they let this customer smoke outside the hallway in the second floor, and so one of our rooms smelled like cigarettes.

Ann B.
英國
2016年3月1日
Great Staff
Very helpful staff, good location, Ok rooms, book at the front of the hotel if possible