Overall stay was pleasant as the staff was friendly.
“A peaceful oasis in a frenetic city”
Comfortable well equipped room with excellent bed and bed linen. Friendly and extremely helpful staff. Very enjoyable dinner on rooftop.
We arrived very tired after a delayed flight to find a friendly welcome and a cool and comfortable, well equipped room. The best bed and bed linen I have seen in our travels in Vietnam.
Convenient area, reception staff obtained train and bus tickets for us.
Location, staff, rooftop bar
It was ok given the money spend. Not the best hotel I have ever stayed in... Average breakfast, room big enough for three. We wanted to see Hanoi, great location to do this. Rooftop bar great to wind down with a cold beer.
“Best hotel in Quarter ”
Best staff, clean room, best location
The hotel is in heart if old Quarter. Right in front of the hotel there is this Mojito lounge which has best mojito in town.
The buffet is good! The room is fine however we experienced some problems with the keycard slot to turn on the electricity inside the room.
1. Staff 2. Location 3.Cheap
nice place and nice staff :) willing to support when customer gets the trouble there.
“Would stay again”
Staff, value, spa
I had a great stay, room was very nice and bed was very comfortable. I enjoyed one of the spa packages which was amazing. The staff also organised a car for me and breakfast to take to the airport in the AM which was a very nice extra. Would recommend.
“Quick Break ”
location and staff
This was a good hotel within a reasonable area - downside was the room was on the mezzanine floor close to the lobby and noise of guest and reception chatter and roadside entrance. Choose a room higher up the building - the restaurant on the top floor is okay but not a destination restaurant - but it does not position itself as that - breakfast is served downstairs and is somewhat limited but fills a gap until you venture out.