I arrived very tired and still unwell & needing fresh clothes, I knew a hotel would charge more than I could do myself, but never in my wildest dreams did I imagine such a small amount could incur such an outrageous charge. Asked at reception re laundry service, & was told I could take there or have picked up from my room - no mention of a form. Opted for latter, housekeeping came & asked for form & when I said I didn't know there was one, she told me it was in the cupboard. I said I would fill it in, she said not to worry she would, I tried again but she insisted she would do it for me, I thought she was being nice. I did look at form after she left but it was in German & I couldn't understand it anyway. I should have asked the price. I thought it would be something stupid like 50euros- not 170! Spoiled my stay in Berlin, & Germany, & probably my entire time in Europe just because every time I have to deny myself something to do, or buy, I cannot help but think of Melia Berlin.
“New hotel. Award winning. Thee deseve the award. ”
New facilties. Good location to museum island, only 15 min walk. Service altitude good.
Have choices of pillows. Good.
Only one kind of firmness of mattress. Can consider have choice of firmer mattress.
In general, high standard of hotel.
“Great hotel with good services and good location”
Cleaniness, friendly staff and easy access to many key attractions.
Room is clean except the bed is too soft. Free wifi jn the room. Friendly and helpful staff.
Location. Level lounge. Value
Had an excellent 3 nights here. Stayed in a level room which was excellent value with food and drink served most of the day. The only negative of the hotel was having to pay for wifi. Excellent location only 5 minutes from station and 20 minutes max to Brandenburg gate.
“Nice area ”
i love Berlin
location, price and the room size and cleanliness
We loved our stay in Berlin and would highly recommend a stay at this hotel