Alta Vista Boracay Sleeps 4 Guests
Conveniently situated in the Barangay Yapak part of Boracay Island, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.
Highlights
Facilities
Internet access
Swimming pool
Car park
Spa
Front desk [24-hour]
Restaurant
Bar
Massage
“We had a terrible stay. Lovely photos on the ad we’re all lies!🤬”
I never had an idea that we fall on a unit owner till I finished my booking. From the email it was said that it was newly renovated. When we arrived at night time furnitures were so dusty and very obvious. My husband was forced to clean otherwise kids will be sneezing the whole night as the aircon is on. Toilet/shower room was miserable with the presence of cockroaches! Kids was so terrified that we need to rush to the nearest shop to buy a spray. Care taker can’t be contacted to a given phone number to ask for help, lucky front desk people are helpful. Tea towel is next to a rag. Toilet bowl got clogged. I have to email the property owner ever day because of our problem our holiday became stressful! Pls do not advertise false information to people if your property is not properly kept! People wants to go holiday to relax and not to be stressed!
The room is newly renovated, new appliances, both the floor and furnishings sanded and re-varnished, all new linens, blankets, pillows and towels, apartment redecorated so that is not false advertising, the photos are recent and 100% accurate. These issues should have been easily prevented/resolved, the caretaker was also out of contact, I apologized to the guest advising my caretaker was on their last warning for these type of situations. All of these types of issues are easily preventable or fixable and the caretaker was failing to carry out duties or be proactive in any way. That caretaker is no longer in charge of the condo, we have a new caretaker who is excellent and no complaints at all anymore since she has been in charge, very proactive and efficient in maintaining the condo.