2024
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Awarded as a top choice of Agoda travelers in 2024.

Amerald Resort Hotel

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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Lot 1231 Jalan Kg. Punggai, Bandar Penawar, Desaru, Malaysia, 81600

Highlights

Great beach access

Beach View magnificient with affordable priced room ...
Rated highly by Couples

Sangat sesuai untuk honeymoon
Rated highly by Business travelers

Highly Rated by Family Traveller

Already 2time stay & night.. my son happy
Great View

I can said the seaside view from balcony was amazing

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Shuttle service

About us

Escape to Amerald Resort Hotel for a tranquil getaway for two, featuring stunning beachfront views, a private beach, and unique themed rooms. Enjoy lush gardens, an inviting outdoor pool, and a vibrant arcade and game room for an unforgettable stay. Amerald Resort Hotel in Bandar Penawar near Desaru is perfect for two travelers seeking exploration and leisure. Enjoy breathtaking pools and a private beach with exceptional room service. Rooms feature air conditioning, complimentary Wi-Fi, and select accommodations with private balconies offering stunning sea views. Guests can lounge by the pool, indulge in local flavors, and explore picturesque surroundings. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

24 travelers have booked today.

Service 8.5
Value for money 8.4
Cleanliness 8.1
Location 8.1

Based on 10,133 verified reviews

Service

8.5

Value for money

8.4

Cleanliness

8.1

Location

8.1

Facilities

8.0

See map

8.1Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Desaru Fruit Farm
8.5 km
Tanjung Penawar
11.3 km
The Els Club Desaru Coast - Ocean Course
13.6 km
Desaru Beach
14.5 km
Desaru Coast Adventure Waterpark
14.8 km

Good to know

Value for money8.4
Location rating8.1

Select your room

1/14

Deluxe Twin Room

32 m²/344 ft²
Max 2 adults
2 single beds

Sea view

1/13

Grand Deluxe Room

60 m²/646 ft²
Max 2 adults
1 sofa bed and 1 king bed

8.1

Excellent

Room comfort and quality

Sea view

1/11

Superior King Room

32 m²/344 ft²
Max 2 adults
1 king bed

8.1

Excellent

Room comfort and quality
1/10

Superior Twin Room

32 m²/344 ft²
Max 2 adults
2 single beds

8.2

Excellent

Room comfort and quality
1/10

Grand Deluxe King

Max 3 adults
1/8

Deluxe King Room

32 m²/344 ft²
Max 2 adults
1 king bed
Preferred by Couples

Sea view

1/8

Family Room

32 m²/344 ft²
Max 3 adults
1 king bed and 1 single bed
Fits groups

Sea (partial view) view

1/6

Deluxe Family Room

Max 4 adults
Fits groups
1/5

Royal Suite With Seaview (Bed and Breakfast)

175 m²/1884 ft²
Max 3 adults
1/3

Deluxe Family Room

32 m²/344 ft²
Max 4 adults
Fits groups

Frequently asked questions

For your convenience when traveling around the city, Amerald Resort Hotel provides shuttle service right where you need it making it easy for you to get to places smoothly.

Amerald Resort Hotel features car park onsite free of charge for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Amerald Resort Hotel's policy pertaining to children's bedding considers guests age 2 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Amerald Resort Hotel has a total of 251 rooms.

Amerald Resort Hotel's most popular month where verified guests travelers have stayed the most is in September.

Amerald Resort Hotel accepts up to 4, with payment card selections including American Express, MasterCard, Visa, and Cash.

Past solo travelers that have stayed at this property have given Amerald Resort Hotel an average rating of 8.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Past business travelers that have stayed at this property have given Amerald Resort Hotel an average rating of 7.7. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given Amerald Resort Hotel an average rating of 8.0. You can look up more specific customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

The nearest airport to Amerald Resort Hotel is Singapore Changi Airport, 32.0 km away.

More about Amerald Resort Hotel

More about Amerald Resort Hotel

Experience Comfort and Convenience at Amerald Resort Hotel in Desaru, Malaysia

Nestled in the scenic coastal town of Desaru, Malaysia, the Amerald Resort Hotel offers a modern and welcoming retreat for travelers seeking relaxation and adventure. Built in 2019, this contemporary hotel combines stylish design with essential amenities, ensuring a comfortable stay for all guests. With a total of 251 well-appointed rooms, visitors can enjoy spacious accommodations that cater to families, couples, and solo travelers alike. Guests can check in from 3:00 PM and enjoy a hassle-free check-out process until 12:00 PM, making planning your day straightforward and convenient. The hotel is particularly family-friendly, allowing children aged 0 to 1 to stay free of charge, making it an ideal choice for families looking to explore Desaru without worrying about additional costs. Whether you're here for a weekend getaway or an extended vacation, Amerald Resort Hotel provides the perfect blend of comfort, accessibility, and warm Malaysian hospitality.

Unwind and Have Fun at Amerald Resort Hotel's Entertainment Facilities

Nestled amidst lush greenery, Amerald Resort Hotel offers an array of entertainment facilities that guarantee a fun-filled and rejuvenating stay. The resort boasts a sprawling garden, perfect for leisurely strolls and picnics with loved ones. Take in the serene surroundings as you explore the beautifully landscaped pathways, adorned with vibrant flowers and towering trees. The garden also provides a tranquil setting for yoga or meditation sessions, allowing guests to find inner peace and tranquility amidst nature's embrace. For those seeking a splash of excitement, Amerald Resort Hotel features a sparkling outdoor swimming pool. Dive into the crystal-clear waters and soak up the sun on the comfortable loungers that surround the pool. Whether you're looking to swim laps or simply relax with a refreshing drink in hand, the pool offers a refreshing escape from the tropical heat. Additionally, the resort offers a well-equipped fitness center for guests looking to stay active during their stay. With state-of-the-art equipment and a spacious layout, fitness enthusiasts can enjoy a rewarding workout session. Afterward, unwind and soothe your muscles in the resort's sauna or indulge in a pampering massage at the spa. With these entertainment facilities, Amerald Resort Hotel ensures that guests have a truly memorable and enjoyable experience.

Exciting Sports Facilities at Amerald Resort Hotel

Experience a perfect blend of relaxation and active leisure with Amerald Resort Hotel’s impressive sports facilities. Dive into our inviting outdoor pool, where you can unwind and enjoy refreshing swims in a serene setting. For those who love the sun and sand, the private beach offers an exclusive escape to bask, stroll, or engage in beach games, making every moment by the sea truly special. Stay energized during your stay with our complimentary fitness center, equipped with modern workout equipment to help you maintain your fitness routine. Whether you're swimming, relaxing on the beach, or working out at the gym, Amerald Resort Hotel provides a variety of outdoor sports amenities designed to cater to your active lifestyle and ensure a memorable stay.

Convenience at Your Fingertips: Amerald Resort Hotel's Top-notch Facilities

Amerald Resort Hotel in Desaru, Malaysia offers a range of convenience facilities that will make your stay truly enjoyable and hassle-free. With room service available, you can indulge in delicious meals without ever leaving the comfort of your room. Whether you're craving a hearty breakfast or a late-night snack, the hotel's attentive staff is ready to cater to your every culinary desire. Stay connected with the world during your stay at Amerald Resort Hotel, as free Wi-Fi is available not only in all rooms but also in public areas. Whether you need to catch up on work emails or simply want to stay in touch with loved ones, you can easily do so from the comfort of your room or while lounging by the pool. For those who enjoy a smoke, Amerald Resort Hotel features a designated smoking area where you can relax and unwind. This ensures that non-smoking areas remain fresh and free from any unwanted odors. Additionally, the hotel offers convenient amenities such as a vending machine and a convenience store. Whether you need a quick snack or forgot to pack a travel essential, you can easily find what you need without having to venture far from your room. To ensure your stay is always comfortable, Amerald Resort Hotel provides daily housekeeping services. You can rest assured that your room will be kept tidy and well-maintained throughout your stay, allowing you to fully relax and enjoy your time at the hotel. With its array of convenience facilities, Amerald Resort Hotel goes above and beyond to make your stay as convenient and enjoyable as possible. Book your stay today and experience the ultimate in comfort and convenience.

Convenient and Complimentary Parking at Amerald Resort Hotel

Guests staying at Amerald Resort Hotel can enjoy the ease and convenience of onsite self-parking facilities. The hotel offers a spacious car park, allowing visitors to park their vehicles securely right at the doorstep of their accommodation. Best of all, parking is provided free of charge, making it hassle-free for guests to come and go without worrying about additional costs. Whether you're arriving by car for a short stay or planning an extended visit, the accessible parking facilities ensure a smooth and comfortable experience from the moment you arrive.

Indulge in Culinary Delights at Amerald Resort Hotel

At Amerald Resort Hotel, dining is an experience that will delight your taste buds and satisfy your cravings. With a range of dining facilities available, you can indulge in a variety of culinary delights throughout your stay. Start your day off right with a delicious breakfast buffet, offering a wide selection of local and international dishes. Whether you prefer a hearty Western breakfast or a traditional Malaysian spread, there is something to suit every palate. The buffet is meticulously prepared and replenished daily, ensuring that you have a satisfying start to your day. For a more intimate dining experience, head to the hotel's restaurant, where you can enjoy a delectable array of dishes prepared by skilled chefs. From local specialties to international favorites, the menu offers a diverse range of options to cater to all tastes. The elegant ambiance and attentive service create the perfect setting for a memorable dining experience. If you prefer to dine in the comfort of your own room, take advantage of the convenient room service available at Amerald Resort Hotel. Choose from a selection of dishes and have them delivered straight to your door, allowing you to enjoy a delicious meal in the privacy of your own space. For those who enjoy outdoor dining, the hotel also offers BBQ facilities where you can grill your own mouthwatering creations. Gather with friends and family, savor the aroma of sizzling meats, and enjoy a relaxed and casual dining experience. With daily housekeeping ensuring cleanliness and hygiene, you can dine with peace of mind knowing that the dining facilities at Amerald Resort Hotel are maintained to the highest standards. Whether you're starting your day with a hearty breakfast, enjoying a gourmet dinner at the restaurant, or having a BBQ feast with loved ones, the dining options at Amerald Resort Hotel are sure to leave you satisfied and craving for more.

Experience Comfort and Luxury at Amerald Resort Hotel

Indulge in a memorable stay at Amerald Resort Hotel, where comfort and luxury meet. Choose from a variety of room types, each designed to cater to your specific needs. The Deluxe King Room offers a spacious 32 square meters of living space, with a plush King Bed to ensure a restful night's sleep. If you prefer separate beds, the Deluxe Twin Room is the perfect choice, providing the same generous space with two comfortable Single Beds. Families can enjoy the Family Room, which offers flexibility with either a King Bed or a Single Bed, ensuring everyone has a comfortable place to unwind after a day of exploring. For those seeking extra space, the Grand Deluxe Room offers a generous 60 square meters, complete with either a King Bed or a Sofa Bed. For the ultimate indulgence, the Royal Suite Room boasts a sprawling 175 square meters, featuring a luxurious King Bed. And if you're looking for a cozy retreat, the Superior King Room and Superior Twin Room provide a comfortable 32 square meters of space, with either a King Bed or two Single Beds. Book your stay at Amerald Resort Hotel on Agoda and enjoy the best prices and a hassle-free experience. With Agoda's user-friendly platform, finding and booking your preferred room type is quick and easy, ensuring a seamless and enjoyable booking process. Start planning your dream getaway today!

Experience Paradise at Desaru Beachfront

Nestled along the pristine shores of Desaru, Malaysia, the Amerald Resort Hotel offers a perfect beachfront escape for travelers seeking tranquility and natural beauty. With its breathtaking views of the turquoise waters and powdery white sands, Desaru Beachfront is a true paradise for beach lovers and water enthusiasts. From the moment you step foot on the beach, you will be captivated by the serene atmosphere and the gentle sound of the waves crashing against the shore. Take a leisurely stroll along the shoreline and feel the soft sand between your toes, or simply relax under the shade of a palm tree and soak up the tropical sun. For those seeking adventure, Desaru Beachfront offers a range of water activities such as snorkeling, jet skiing, and banana boat rides. Beyond the beach, Desaru Beachfront is also surrounded by lush greenery and natural wonders. Explore the nearby rainforests and discover a variety of flora and fauna, or embark on a thrilling jungle trek to uncover hidden waterfalls and secret caves. For a taste of local culture, visit the nearby fishing village and witness the traditional way of life, or indulge in fresh seafood delicacies at the local restaurants. Whether you are looking for a romantic getaway, a family vacation, or simply a place to unwind and reconnect with nature, Desaru Beachfront has it all. With its idyllic setting and endless activities, the Amerald Resort Hotel is the perfect base to experience the beauty and serenity of this tropical paradise.

Convenient Transportation from Nearby Airports to Amerald Resort Hotel in Desaru, Malaysia

Welcome to Amerald Resort Hotel, a tropical paradise nestled along the picturesque Desaru Beachfront in Desaru, Malaysia. Getting to this idyllic destination is a breeze, thanks to the convenient transportation options from nearby airports. If you're flying into Malaysia, the closest international airport to Amerald Resort Hotel is Senai International Airport (JHB) in Johor Bahru. From the airport, you have several transportation options to reach the resort. The most convenient way is to hire a private taxi or book a transfer service in advance. This ensures a hassle-free journey, and the driver will take you directly to the hotel in approximately 1.5 hours, depending on traffic conditions. Another option is to rent a car at the airport if you prefer the flexibility of exploring the region on your own. The drive from Senai International Airport to Amerald Resort Hotel takes around 1.5 to 2 hours, and the route is well-marked and easily navigable. Plus, having a car gives you the freedom to explore the nearby attractions and enjoy the scenic drive along the coastline. For those looking for a more budget-friendly option, public transportation is available as well. From Senai International Airport, you can take a taxi or Grab car to the nearest bus terminal, Larkin Sentral. From there, hop on a direct bus to Desaru, which takes approximately 2 to 2.5 hours. Once you arrive in Desaru, you can easily reach Amerald Resort Hotel by taking a short taxi ride or arranging a hotel transfer. Whether you choose to travel by private taxi, rental car, or public transportation, the journey from the nearby airports to Amerald Resort Hotel is a seamless and enjoyable experience. As you make your way to this tropical paradise, get ready to unwind and indulge in the resort's luxurious amenities, stunning beachfront views, and warm hospitality.

Explore the Natural Beauty and Exciting Attractions near Amerald Resort Hotel

Nestled in the heart of Desaru, Amerald Resort Hotel offers a convenient base to explore the natural beauty and exciting attractions that surround the area. Just a short distance away, you'll find Tanjung Penawar, a charming fishing village that showcases the local way of life. Stroll along the picturesque coastline and witness the traditional fishing boats bobbing in the azure waters. For those seeking a luxurious beach experience, Tunamaya Beach & Spa Resort is just a stone's throw away from the hotel. With its pristine white sandy beaches and crystal-clear waters, this resort offers a tranquil escape where you can soak up the sun or indulge in a rejuvenating spa treatment. History enthusiasts will be delighted to visit the Fisherman Museum (Muzium Nelayan), located nearby. Step back in time as you explore the exhibits that showcase the rich maritime heritage of the area. Discover the traditional fishing techniques, ancient artifacts, and learn about the fascinating stories of the local fishermen. If you're looking for a thrilling adventure, head to the Desaru Coast Adventure Waterpark. Just a short drive from the hotel, this waterpark offers a wide range of exhilarating water slides, wave pools, and lazy rivers that are sure to keep the whole family entertained. After a day of exploration, unwind at the beautiful Desaru Beach, known for its golden sands and mesmerizing sunsets. Take a leisurely stroll along the shore, dip your toes in the warm waters, or simply relax and watch the world go by. With its prime location, Amerald Resort Hotel allows you to immerse yourself in the natural beauty and exciting attractions that Desaru has to offer. Whether you're seeking relaxation, adventure, or a glimpse into the local culture, this hotel is the perfect starting point for your Desaru adventure.

A Gastronomic Delight Near Amerald Resort Hotel

When it comes to dining options near Amerald Resort Hotel, guests are spoilt for choice. Super Lobster Restaurant is a must-visit for seafood lovers, offering a delectable array of fresh lobsters and other seafood delicacies. For those craving Japanese cuisine, Shiokaze Teppan is the place to go, where skilled teppanyaki chefs showcase their culinary expertise right before your eyes. Big Easy Bar & Grill is perfect for those seeking a laid-back atmosphere and mouthwatering American comfort food. Omni Cafe Laman Desaru Coast is a cozy spot to enjoy a cup of coffee or indulge in a sweet treat. Lotus Spices offers authentic Indian cuisine with a modern twist, while Seasonal Tastes at The Westin Desaru Coast Resort offers a diverse menu featuring international flavors. For a taste of local Malay dishes, head to Ambara, where you can savor traditional flavors in a charming setting. Dusky Monkey is a popular choice for its fusion of Western and Asian flavors, while Essential offers a range of healthy and organic options. Fortune Kitchen is a hidden gem for Chinese cuisine, serving up delicious dishes bursting with flavors. With such an array of culinary delights just a stone's throw away, guests at Amerald Resort Hotel are in for a gastronomic adventure.

Affordable Luxury: Experience Comfort at Amerald Resort Hotel

Indulge in a luxurious stay at Amerald Resort Hotel in Desaru, Malaysia, without breaking the bank. With an average price of just $74 per room, this exquisite hotel offers unbeatable value for money. Compared to the average price of $113 for a hotel room in Desaru, Amerald Resort Hotel provides a budget-friendly option without compromising on quality and comfort. Step into a world of elegance and tranquility as you enter your spacious and well-appointed room at Amerald Resort Hotel. Each room is tastefully decorated with modern furnishings and equipped with all the amenities you need for a comfortable stay, including plush bedding, a flat-screen TV, and a mini bar. Wake up to stunning views of the surrounding lush greenery or the sparkling pool, and start your day feeling refreshed and rejuvenated. Whether you are traveling for business or leisure, Amerald Resort Hotel offers a range of facilities and services to cater to your every need. Take a dip in the inviting outdoor swimming pool, unwind with a relaxing massage at the spa, or stay active at the well-equipped fitness center. With attentive staff, impeccable service, and a convenient location, Amerald Resort Hotel is the perfect choice for travelers seeking affordable luxury in Desaru.

Excellent Service and Beautiful Surroundings

At Amerald Resort Hotel, guests can expect excellent service from the friendly and helpful staff. From the moment you arrive, the staff goes above and beyond to ensure your stay is enjoyable. They are always ready to assist with any requests or inquiries, providing a high level of hospitality and hosting service. The cleanliness of the hotel is also commendable, making it a pleasant and comfortable place to stay. The beautiful surroundings of the hotel add to the overall experience, with a nearby beach just a short walk away. Whether you are enjoying the nice room, indulging in the delicious breakfast, or exploring the stunning beach, Amerald Resort Hotel offers a memorable and enjoyable stay.

Amerald Resort Hotel: A Haven of Exceptional Customer Ratings

Nestled in the picturesque coastal town of Desaru, Malaysia, Amerald Resort Hotel has garnered an impressive reputation for its outstanding customer ratings. With an overall score of 7.9, this charming hotel has left a lasting impression on its guests, who have consistently praised its exceptional value, top-notch facilities, and impeccable cleanliness. One of the standout features of Amerald Resort Hotel is its remarkable value for money. With an impressive rating of 8.1 for value, guests can enjoy a luxurious stay without breaking the bank. From spacious and well-appointed rooms to a range of amenities that cater to every need, this hotel offers an unparalleled experience at an affordable price. Whether you're traveling for business or leisure, Amerald Resort Hotel ensures that you get the most bang for your buck. In addition to its exceptional value, Amerald Resort Hotel also boasts a wide range of top-notch facilities that have earned it a rating of 7.7. Guests can indulge in a refreshing swim in the sparkling outdoor pool, unwind with a rejuvenating spa treatment, or stay active at the well-equipped fitness center. The hotel also offers a variety of dining options, serving delectable local and international cuisines that are sure to tantalize your taste buds. With these outstanding facilities, Amerald Resort Hotel ensures that every guest's stay is nothing short of extraordinary.

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Amenities and facilities

Very good8.0

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Pool with view
  • Private beach
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Breakfast [buffet]
  • Breakfast [continental]
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
  • Swimming pool [kids]
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Accessible by elevator
  • Accessible vanities
  • Additional toilet
  • Air conditioning
  • Air purifier
  • Baby amenities (upon request)
  • Balcony/terrace
  • Bathrobes
  • Board games
  • Board games/puzzles
  • Books/DVDs/music for children
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Interconnecting room(s) available
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Locker
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental
Restaurants on site
Ruby Cafe
  • Menu: Buffet

Location

Lot 1231 Jalan Kg. Punggai, Bandar Penawar, Desaru, Malaysia, 81600

Excellent8.1

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)0 MYR
The property
  • Year property opened2019
  • Number of floors9
  • Room voltage240
  • Number of rooms 251
  • Non-smoking rooms/floorsyes

Reviews of Amerald Resort Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.1

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 4.0
  • 9.2
  • 10
  • 7.2
  • 8.4
  • 5.6
  • 7.6
  • 10
  • 8.4

Most recent

  • Service score 8.5 out of 10 and is a high score in Desaru
    Service8.5
  • Value for money score 8.4 out of 10 and is a high score in Desaru
    Value for money8.4
  • Cleanliness score 8.1 out of 10 and is a high score in Desaru
    Cleanliness8.1
  • Location score 8.1 out of 10 and is a high score in Desaru
    Location8.1
  • Facilities score 8 out of 10 and is a high score in Desaru
    Facilities8.0
High score for Desaru

Rating

9+ Exceptional (1,536)
8-9 Excellent (467)
7-8 Very Good (709)
6-7 Good (277)
<6 Below Expectation (698)

Review summary

Powered by OpenAI

This resort is a great choice for honeymooners and relaxation seekers. It has a serene location, private beach, and plenty of water activities. Staff service is outstanding, and the spacious and modern rooms offer stunning views of the ocean, sunset, and sunrise.

Breakfast options are limited. The beach cleanliness is affected by littering and plastic waste. Sandflies can be bothersome. Swimming in the water is not recommended. Room maintenance issues include bathroom cleanliness, broken air conditioning, power outages, and mold.

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Show reviews that mention 

Cleanliness

Mentioned in 432 reviews
sentiment-positive-indicator
46% Positive
sentiment-negative-indicator
53% Unfavourable

Breakfast

Mentioned in 350 reviews
sentiment-positive-indicator
64% Positive
sentiment-negative-indicator
35% Unfavourable

Beach

Mentioned in 333 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Room view

Mentioned in 312 reviews
sentiment-positive-indicator
93% Positive
sentiment-negative-indicator
6% Unfavourable

Service

Mentioned in 312 reviews
sentiment-positive-indicator
71% Positive
sentiment-negative-indicator
28% Unfavourable

Location

Mentioned in 263 reviews
sentiment-positive-indicator
58% Positive
sentiment-negative-indicator
41% Unfavourable

Pool

Mentioned in 151 reviews
sentiment-positive-indicator
69% Positive
sentiment-negative-indicator
30% Unfavourable

Check in

Mentioned in 147 reviews
sentiment-positive-indicator
34% Positive
sentiment-negative-indicator
65% Unfavourable

Room comfort

Mentioned in 144 reviews
sentiment-positive-indicator
55% Positive
sentiment-negative-indicator
44% Unfavourable
Showing 3,687 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Daniel from Malaysia
    Couple
    Deluxe King Room
    Stayed 2 nights in November 2025

    “Honeymoon Relaxation”

    The private Beach is clean compared to Port Dickson & it could be improve more, maintaining a clean beach is important for a beach resort. And I hope they could continue to maintain that clean beach. Room is clean, no odour/smell with standard amenities such as coffee & tea, drinking waters, hair dryers, towels, etc. Very nice Seaview front with balcony, sipping a cup of coffee/tea in the morning enjoying the sunrise view is an absolute must & very romantic too. The breezing wind & sound of gushing waves of South China Sea during the night is fabulous especially with cocktails & some light snacks enjoyment at the balcony. The breakfast is served with normal local & western types but it could be improve to have more flavours & varieties. Dinner is fantastic with the BBQ Set of RM60 nett for 2 pax, you basically grilled your own food (charcoal & drum BBQ style), add your own flavours as you grilled it. Portion is large (to me), beef meat & chunks, fish, squids, prawns, clams & many more. Having BBQ while enjoying the wind & sound of waves is just pure bliss. Sadly it was the monsoon seasons thus "Red" flags was everywhere, so swim the sea at your own risks. A walk in day time and night time on the beach was just nice, albeit ample light from the hotel, you should bring your own torchlight when strolling the beach at night. Overall a great & relaxed experience for me & my spouse. Will return back but at different seasons.

    Reviewed November 18, 2025

    Dear Daniel, Thank you for the valuable feedback and we are glad to hear that you had enjoyable stay with us. We look forward to seeing you again! Best Regards, Amerald Resort Family

    Responded December 02, 2025
    Amerald Resort Hotel
  2. 8.8
    Excellent
    Aidah from Singapore
    Family with young children
    Superior King Room
    Stayed 2 nights in July 2025

    “unexpected stay”

    booked the hotel by mistake as we wanted a location nearer to desaru beach. did not expect to have a lovely stay with Amerald. hotel was super near to the beach. we stayed at superior king room but forgot to mentioned that we wanted a sea view, instead we got a view of the overhead, almost like, unused car park. room was spacious and clean. the fridge worked well, quite cold. aircon was also well maintained. tv, however, was basic with typical Singapore/Malaysia channels. breakfast was decent, with typical choice of food, such as toasts, eggs, cereals, cooked Malay food (like mee siam, nasi lemak). the area of the breakfast was at an open space, near to the reception and the swimming pool. can feel the heat since it’s not air conditioned but definitely felt the breeze from the sea. there was a mini farm/zoo like animals located at like a back alley of the hotel. for those who travel with kids, can introduce them to some of the animals there and just let them look around. location was quite far from everything. desaru was about 22km away up north. nearest gas station and cafes were about 8km down south so need to travel a bit. overall, good stay!! would definitely recommend this hotel and would definitely stay here again. one more thing, please request the pool towels from the reception before going to the pool!! :)

    Reviewed July 21, 2025

    Dear Aidah, Thank you for the valuable feedback and we are glad to hear that you had enjoyable stay with us. We look forward to seeing you again! Best Regards Amerald Resort Family

    Responded July 30, 2025
    Amerald Resort Hotel
  3. 10.0
    Exceptional
    nur from Malaysia
    Family with young children
    Deluxe Twin Room
    Stayed 1 night in February 2026

    “Nice view with nice place”

    Had a really nice staycation here. The place is beautiful, clean, and very comfortable. Perfect for a relaxing getaway. The atmosphere is calm and welcoming, making it easy to unwind and enjoy the moment. The staff were genuinely friendly, helpful, and warm, which made the stay even more pleasant. From check-in to check-out, everything felt smooth and well taken care of. Overall, a lovely place with great vibes, great people, and a memorable stay. Highly recommended for anyone looking for a peaceful and enjoyable staycation in Desaru 🌊✨

    Reviewed February 08, 2026

    Dear Nur, Thank you for the valuable feedback and we are glad to hear that you had enjoyable stay with us. We look forward to seeing you again! Best Regards, Amerald Resort Family

    Responded February 10, 2026
    Amerald Resort Hotel
  4. 10.0
    Exceptional
    Ezza from Malaysia
    Couple
    Deluxe King Room
    Stayed 1 night in December 2025

    “Mixed Experience – Agoda Issue, Excellent Hotel Staff Recovery by Ms ***”

    I would like to share my experience so other travelers can be more cautious, especially when booking through Agoda. During my booking confirmation, Agoda clearly stated that I had booked a Deluxe King Room, which was the main reason I proceeded with the booking, as I specifically wanted a sea-view room. The payment was successfully deducted on 25th December. However, after the payment, I noticed that my booking details suddenly showed Superior King Room instead. Since I was the one who personally made the booking and clearly remembered selecting the Deluxe King Room, I assumed this might have been a system glitch. I continued to check my booking details multiple times, including two days before check-in, and it was still shown as Deluxe King Room, so I believed everything was in order. Unfortunately, on the day of arrival, when I attempted to check in, my booking suddenly appeared as Superior King Room, which was extremely disappointing and stressful. I approached the front office, but the first PIC I spoke with was not helpful. She only kept apologizing and asked me to pay the price difference, without offering any proper solution. This made me feel ignored and as if I was being accused of giving false information. The situation was not handled in a way that reflects good hospitality. I then contacted Agoda, and they claimed that my booking was for a Superior King Room. This did not make sense at all, as I had reviewed my booking several times and it was confirmed as a Deluxe King Room. I believe there was a system error on Agoda’s side, which made the situation even more frustrating. Thankfully, the experience took a positive turn when another PIC from the hotel, Ms. *** (if I’m not mistaken), stepped in. She was very understanding, professional, and genuinely helpful. She communicated directly with Agoda and managed to arrange a full refund, allowing me to rebook the Deluxe King Room, especially since the price difference on Agoda was minimal compared to paying extra at the front desk. While waiting for Agoda to process the refund, Ms. *** even helped to prepare the room in advance so that my check-in would not be delayed once the booking was confirmed. She also kindly offered welcome drinks, late check-out, and complimentary breakfast for my child. What started as a very distressing and emotional experience became meaningful again — especially as it was my birthday on that day. Despite how upsetting the situation initially was, Ms. *** kindness, professionalism, and genuine care made me feel special once more on my important day. I truly appreciate everything she did to turn the situation around, even though the issue was not entirely the hotel’s fault. I have been an Agoda user for many years, but this experience was very disappointing on Agoda’s side. I strongly advise future guests to double-check and SCREENSHOT their booking details. Thank you once again to Ms. Anisah for turning this experience around. 😊

    Reviewed January 01, 2026

    Dear Ezza, Thank you for sharing your feedback.Thank you for taking the time to share your experience. We are happy to hear what you liked, and we also appreciate your honest feedback on the areas where we can do better. We value your input and hope to have another opportunity to serve you better in the future. Best Regards, Amerald Resort Family

    Responded January 09, 2026
    Amerald Resort Hotel
  5. 8.8
    Excellent
    Sathiyapriyen from Singapore
    Couple
    Deluxe Twin Room
    Stayed 2 nights in August 2025

    “Value for money, Bring your own transport and Network”

    I stayed at Amerald Resort Hotel, Desaru for 3 days and 2 nights and had an enjoyable experience overall. The property is clean, well-maintained, and the staff provides good hospitality throughout the stay. The resort offers a wide range of amenities including a swimming pool, gym, spa, breakfast buffet, a mini mart, a private seafood restaurant, and even ATV rides for those seeking adventure. The seashore location is very relaxing, and I especially recommend the sea-view rooms for a more scenic experience. However, being in a rather isolated location, transport can be inconvenient without a personal vehicle. Grab is not always available, and one may need to rely on private cab services. In addition, network connectivity could be improved, as both Wi-Fi and telco signal strength were unstable in some areas of the resort. That said, I found the stay to be good value for money, and would recommend the resort to those looking for a peaceful getaway—especially for guests driving in.

    Reviewed August 25, 2025

    Dear Sathiyapriyen, Thank you for sharing your feedback with us. We are glad to hear you had an enjoyable stay and appreciated the cleanliness, facilities, and hospitality provided by our team.We also appreciate your comments regarding transport and network connectivity, and we will take them into consideration as we continue to improve our guest experience.Thank you once again for your kind words and helpful insights. We hope to welcome you back in the future for an even better stay. Best Regards Amerald Resort Family.

    Responded August 27, 2025
    Amerald Resort Hotel
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