8.9

Excellent
14.5% this month
/10
(2,817 reviews)See what guests said
Highly rated by guests – 88% would recommend
View17
Housekeeping11
Shops6
See map

8.8

Excellent

Location rating score

Excellent location - 270 meters from city center
Excellent for walking
Walkable places
Elements Hong Kong

60 m

Elements Shopping Mall

80 m

3hreesixty

100 m

ThreeSixty

180 m

Sky100 Hong Kong Observation Deck

180 m

Popular landmarks
Victoria Harbour

790 m

Tsim Sha Tsui East

1.5 km

Hong Kong Skyline

1.7 km

Victoria Peak (The Peak)

3.9 km

Nan Lian Garden

5.9 km

Closest landmarks
Sky Corridor

540 m

Austin MTR Station

580 m

Bus only

610 m

Nursery Park

610 m

Man Cheong Street Garden

710 m

W Hong Kong

"Service was fair, size is good considering the location while the smart tv is definitely enjoyable for some couple or me time"

Ki - December 27, 2021
Marvelous Suite W Hong Kong
Lobby W Hong Kong
Lobby W Hong Kong
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Removed from saved list

W Hong Kong

1 Austin Road West, Kowloon Station, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tsim Sha Tsui part of Hong Kong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 5 stars, this high-quality property provides guests with access to massage, hot tub and fitness center on-site.

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Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."
  • 50 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Value for money8.0
Location rating8.8
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport24.9 km

Rooms available at W Hong Kong

Exceptional
Room comfort & quality

9.1

Marvelous, Suite, 1 King, Oceanfront, Corner room
...
  • Room size: 80 m²/861 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Fantastic, Suite, 1 King, Oceanfront
...
  • Room size: 65 m²/700 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Fabulous Room, Guest room, 2 Twin/Single Bed(s), Oceanfront
...
  • Room size: 40 m²/431 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Extreme WOW, Suite, 1 King, Skyline view, Whirlpool
...
  • Room size: 200 m²/2153 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Wonderful Room, Guest room, 2 Twin/Single Bed(s), City view
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Spectacular Room, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
Fabulous Room, Guest room, 1 King, Oceanfront
...
  • Room size: 40 m²/431 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Wonderful Room, Guest room, 1 King, City view
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Spectacular Room, Guest room, 1 King, Partial harbor view
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Cool Corner Room, Guest room, 1 King, Partial harbor view
...
  • Room size: 45 m²/484 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at W Hong Kong?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to W Hong Kong?

For those who wish to drive their own cars, W Hong Kong has a car park that's close to the hotel. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at W Hong Kong?

Start your mornings right, with the continental and buffet breakfast options offered at W Hong Kong. There's an additional charge of 361 HKD for adults and 198 HKD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at W Hong Kong?

W Hong Kong features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at W Hong Kong?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at W Hong Kong. Small or intimate events like entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at W Hong Kong?

On-site venues and convenient event services make W Hong Kong an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 450 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at W Hong Kong?

W Hong Kong does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to W Hong Kong?

The closest train, metro, or bus station is Kowloon MTR Station, 80 m away from W Hong Kong.

What restaurants are nearby W Hong Kong?

W Hong Kong is located in Tsim Sha Tsui, famous for good restaurants such as Tim's Kitchen (Elements, Hong Kong), Sing Yin Cantonese Dining, Hong Kong and WOOBAR.

What popular shopping places are close to W Hong Kong?

Shopping options in W Hong Kong’s Tsim Sha Tsui neighborhood include Harbour City, Elements Shopping Mall and 3hreesixty.

What are popular attractions near W Hong Kong?

W Hong Kong is located in Tsim Sha Tsui area, which is famous for attractions such as Hong Kong Skyline, Tsim Sha Tsui East and Hong Kong Museum of History.

What popular natural sightseeing spots are close to W Hong Kong?

W Hong Kong is located within Tsim Sha Tsui, which makes it conveniently close to natural sights including YMCA Climbing Wall and DukLing.

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Explore the neighborhood

What people love about W Hong Kong

  • 8.4

    Excellent
    Location

    "Service was fair, size is good considering the location while the smart tv is definitely enjoyable for some couple or me time"

    Ki

    |

    December 27, 2021

  • 10

    Exceptional
    Location

    "Excellent Location with good service"

    Lai

    |

    December 21, 2021

  • 8.4

    Excellent
    Staff 

    "Staffs are very nice and helpful."

    Lam

    |

    September 19, 2021

Overall rating:

8.9

Excellent
2,817 reviews
Cleanliness
9.0
Facilities
8.8
Location
8.8
Read all reviews >
What travelers say they love:
Everything is perfect especially the customer service there.
Ka from Hong Kong SAR, China
Couple
More about W Hong Kong

More about W Hong Kong

W Hong Kong

Take advantage of the many attractions Hong Kong has to offer with a stay at W Hong Kong. Experience the joy of multiple options for activities at this convenient location! W Hong Kong is a perfect starting point for numerous sightseeing and tourist choices, with a location just 3.8 km from the Victoria Peak (The Peak).
Have a hassle-free trip while enjoying the services and amenities offered by W Hong Kong. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring Hong Kong even more convenient. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs.
Getting tickets for the city's best entertainment is easy through the hotel's ticket service. Packing light is possible at W Hong Kong thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at W Hong Kong from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at W Hong Kong even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at W Hong Kong begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A memorable night with your travel companions can be had without going far, at the hotel's bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Recreational facilities at W Hong Kong are designed for escape and relaxation. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

16 mentions

Food & Dining

12 mentions

Swimming Pool

12 mentions

Breakfast

11 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • German
  • Korean

Accessibility

  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all public hallways
  • Deadbolts on some guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Rental car
  • Taxi service
Food and dining
Breakfast options
  • American
  • Asian
  • Vegetarian
  • Full English/Irish
Restaurants on site

KITCHEN

  • Cuisine: International
  • Menu: Buffet, A-la-carte

WOOBAR

  • Cuisine: International
  • Menu: Buffet, A-la-carte

WETDECK

  • Cuisine: International, Grill/BBQ
  • Menu: A-la-carte

Sing Yin Cantonese Dining

  • Cuisine: Cantonese
  • Menu: A-la-carte
Location
1 Austin Road West, Kowloon Station, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China
Excellent
Location

8.8

Airports

  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    24.9 km 29 min drive
  • Shenzhen Bao'an International Airport (SZX) - China
    51.3 km

Public transportation

  • Kowloon MTR Station
    90 m 1 min walk
  • High Speed Rail Hong Kong West Kowloon Station
    470 m

Hospital or clinic

  • Wing Hing Dispensary
    950 m

Shopping

  • Ladies Market
    1.8 km

Convenience store

  • 7 Eleven
    800 m 5 min drive

Cash withdrawal

  • ATM
    30 m 1 min walk
What's nearby

Popular landmarks

  • Victoria Harbour
    790 m
  • Tsim Sha Tsui East
    1.5 km
  • Hong Kong Skyline
    1.7 km
  • Victoria Peak (The Peak)
    3.9 km
  • Nan Lian Garden
    5.9 km
  • Ocean Park Thrill Mountain
    7.9 km
  • Hong Kong Disneyland
    12.3 km
  • Ngong Ping 360
    22.9 km
  • Lantau Island
    22.9 km
  • Tian Tan Buddha (Big Buddha)
    26.9 km

Nearby landmarks

  • Elements Hong Kong
    60 m
  • Elements Shopping Mall
    80 m
  • Kowloon MTR Station
    90 m
  • 3hreesixty
    100 m
  • ThreeSixty
    180 m
  • Sky100 Hong Kong Observation Deck
    180 m
  • Ice Rink (Elements Mall)
    340 m
  • High Speed Rail Hong Kong West Kowloon Station
    470 m
  • Sky Corridor
    540 m
  • Austin MTR Station
    580 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property has a strict no-party policy, including hen and stags parties are not accepted unless pre-authorized by the property.
  • Maximum capacity limit is currently applied to WET® outdoor swimming pool and advanced reservation is required. Hotel is implementing one session of up to 90 minutes per room per night for up to 2 adults and 2 children or 3 adults on a first-come-first-served basis as part of crowd control measures. Please advise your preferred time slot between 6:00AM and 10:00PM for use of WET® and we will try our best to accommodate your request. Additional visits at WET® during the stay will be subject to availability by walking in. Late arrival of more than 15 minutes of the pre-registered time will be regarded as ‘no show’, and will be automatically moved to the waiting list. Use of WET® will be subject to the government’s newest regulations and the hotel’s most updated policies and availability. We apologize for any inconvenience caused and prolonged waiting times during peak periods.

    FIT® gym is open from 06:00AM to 10:00PM and there is no need to make reservations in advance for access.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1100 HKD
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)361 HKD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of restaurants2
  • Number of rooms 393
  • Room voltage220
  • Year property opened2008
Property announcements

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Package rate includes early check-in, late check-out, free gift and spa credit benefit, please approach the property for further details.

PET Policy:

- Each guest room can accommodate one pet, while suites can accommodate up to two pets, each weighing 20kg (44lbs) or below.

- Only applicable from Sunday to Thursday (Not applicable on Friday, Saturday, Public Holidays and Eve of Public Holidays.)

- Additional cleaning fee of HKD 1,000 per stay if room fumigation is required due to pest infestation and an additional occupant fee of HKD 500 nett per pet per night charged to guests with pets.

Reviews of W Hong Kong from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities8.8
Location8.8
Room comfort and quality9.1
Service8.9
Value for money8.0
High score for Hong Kong
Rating
9+ Exceptional (318)
8-9 Excellent (151)
7-8 Very Good (139)
6-7 Good (48)
<6 Below Expectation (50)
Time of the year
Mar - May (133)
Jun - Aug (201)
Sep - Nov (161)
Dec - Feb (211)
All guests (1,326)
All room types
All languages

Show reviews that mention 

Showing 706 verified guest comments
12345
10.0
Exceptional
Huang from Taiwan
Couple
Stayed 2 nights in September 2018

Wonderful experience in W Hong Kong hotel!”

Thanks so much for the W experience team! We felt so warm from the moment we checked in! They kindly upgraded my room, and prepared a birthday cake for me! Also the hand-writing card was so touching! I had a really unforgettable birthday in W Hong Kong hotel as the room with harbor view was so great, especially at night time. Btw, the location of the hotel is perfect because it's above a huge shopping mall with many great restaurants and also close to airport express! W is definitely one of the best choices for tourists staying in Hong Kong!

Reviewed September 17, 2018

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9.2
Exceptional
Lai from Singapore
Solo traveler
Stayed 3 nights in June 2018

Comfortable stay”

1. Excellent customer service. They helped to change the spoilt hair dryer and TV controller. You can ask for a free tote bag from the reception. 2. Comfortable bed and choice of soft and firm pillows, ironing board. 3. Separate Rain shower and bathtub. Good water strength. 4. Good selection of TV channels. They have almost everything. 5. Free coffee using Espresso coffee machine. 6. Surround sound system which you need to link it to your handphone. You must use this if you stay in W Hotel! 7. Sky pool and jacuzzi at 76th floor. Awesome view and good place to dip, suntan, and relax. 8. Gym, jacuzzi, steamroom, sauna at 73th floor. 9. Prices for W Mix Bar is ridiculous. Overall satisfied stay with W Hong Kong.

Reviewed June 20, 2018

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9.3
Exceptional
James from United States
Solo traveler
Stayed 1 night in December 2012

hip new design and music”

bed, breakfast

Although it is not so easy to find (erratic signage) if you come from the Airport Express station eventually you get there, and "there" is smack in the center of the new West Hong Kong development, still in progress. The room design is what you would expect from the W chain: cool, well-thought out and pleasing to the eye. The bed was about the best I have ever found, and the breakfast buffet was exceptional also. Add the excellent service from staff and you would be hard-pressed to find one negative. I did not have time to go up to the 76th floor where the pool and bar is.

Reviewed December 25, 2012

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9.0
Exceptional
Yin from Malaysia
Solo traveler
Stayed 2 nights in January 2013

Staff were attentive”

New international hip hotel

Had a room at high floor with ocean view facing Hong Kong Island. Beautiful room and all provided ammenities like iphone sound dock, large comfy & fluffy bed and pillows were fantastic. W Hotel Hong Kong is right above the Airport Express and MTR. Elements Shopping Centre is right at it's doorstep.

Reviewed July 11, 2013

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10.0
Exceptional
CHI from Macau SAR, China
Couple
Stayed 1 night in December 2012

Great location, Great Hotel, Great Services”

Great location, Great Hotel, Great Services

W Hong Kong is probably the best. Woo bar offers good cocktails and has a nice atmosphere. We stayed at a "Spectacular", the room was a little larger than I expected. I was impressed with a view of ICC & Victoria harbor. Great location with super big shopping mall downstairs.

Reviewed August 14, 2013

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9.0
Exceptional
David from United States
Couple
Stayed 3 nights in December 2012

Great hotel in an ideal location”

Location, service, amenities, quiet and comfort

This is the second time I've stayed at this hotel and I have to say this is a great location in HK! It sits on top of an MRT station, a mall and airport express, which makes everything so convenient for business and leisure travellers alike. The hotel is great as expected with the W brand and it's a great respite from all the hustle and bustle of Hong Kong.

Reviewed December 14, 2012

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10.0
Exceptional
michael from Australia
Couple
Stayed 1 night in June 2013

one of the new and luxury hotel in hk”

luxury, 5 stars service, shopping centre

Hotel building is connecting one of the biggest shopping centre in hk, you don't need any transportation to go anywhere,staying in the hotel area is enough to make your wallet bleed. all luxury brand is just in the shopping mall downstairs. If you come Hong Kong look for shopping, W hotel will be the one your best choice.

Reviewed July 14, 2013

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9.0
Exceptional
LAU from Hong Kong SAR, China
Couple
Stayed 1 night in April 2014

Comfortable”

Room Size, Spa, Atmosphere

The room is spacious in Hong Kong standard. The bathroom is nice you can enjoy the view while watching TV at the same time. I love the stmosphere of the hotel. Lobby and restaurants are exciting while the rooms and floors are relaxing and quiet. I enjoyed the time in the Spa Bliss. The spa price is very reasonable and the facilities are really great. I spent a great afternoon there. The staff were helpful and professional too!

Reviewed April 17, 2014

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8.7
Excellent
Justin from Canada
Business traveler
Stayed 2 nights in April 2013

Amazing comfort!! ”

Location, room size, bed comfort.

It was great, I went to Hong Kong for medical reasons and chose the W Hong Kong because I've had many friends stay there and they all recommend it for the comfort of the rooms and beds, the black out windows are also great as well, really easy to use controls in the room.

Reviewed April 18, 2013

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10.0
Exceptional
chi from Taiwan
Solo traveler
Stayed 1 night in January 2017

Spectacular room with great view”

W Hong Kong is located in ICC mall which is very easy to access the shopping mall and transportation as well. The staff are all very friendly and helpful. I booked the Spectacular Room. It has very beautiful harbour view.

Reviewed January 26, 2017

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9.7
Exceptional
Hiroomi from Japan
Business traveler
Stayed 3 nights in March 2014

Good "W" experience!”

Design clean room, Hospitality of staff, Convenience of traffic to airport access.

W Hong Kong staffs executed with own concept "Whatever/Whenever service". It was impressive experience for me. Specially in "Kitchen" that a restaurant dinning room of them.

Reviewed April 09, 2014

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8.7
Excellent
Celeste from Singapore
Business traveler
Stayed 2 nights in November 2014

comfort and luxurious ”

good, clean and comfortable bedroom; friendly staff;

The stay in W has been wonderful; very comfortable. The small downside is that it is not in Tsim Sha Tsui area where shopping is easily just a foot away.

Reviewed November 24, 2014

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9.0
Exceptional
Yaewon from Canada
Business traveler
Stayed 3 nights in April 2013

great hotel ”

trendy & fashionable hotel with comfort

the top floor swimming pool was what i had anticipated the most about. but the water was quite cold for hong kong's april weather. i wish they could've kept it warmer. aside from the pool, it was a lovely experience to stay at w in hong kong.

Reviewed July 15, 2013

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7.6
Very good
Angela from Australia
Family with young children
Stayed 3 nights in December 2018

Christmas holiday stay”

We stayed at W Hong Kong for Christmas Eve, Christmas Day & Boxing Day as we have frequently stayed at W Seminyak which is exceptional and recently stayed at W Sentosa Singapore which was also excellent. We have to say that whilst the hotels location is great it was looking tired. It’s very different from the resort styled W’s. It’s high rise with the reception upstairs and whilst the staff were nice they just didn’t give us the warm welcoming feeling we were expecting. In room dining and drinks were expensive and the breakfast buffet was nothing special. We would recommend the location as joins Ellements shopping centre but we wouldn’t stay there again.

Reviewed December 31, 2018

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9.3
Exceptional
Neil from Australia
Couple
Stayed 1 night in August 2013

A GEM OF A FIND”

We loved the decor of the room - the fantastic swimming pool and the quirky name signage

All we can say, is this hotel is a gem of a find for those looking for a more boutique, stylish hotel in a fast moving city. From the minute you enter the W Hotel reception, till you leave, you will thoroughly enjoy your stay and the relaxed atmosphere. Everything has a well designed edgy feel and flow through the place. The rooms are very spacious with high ceilings and huge windows to take in the views...loved the automatic curtains just to name one of the great room features. We had intended going out for the day but one look at the fabulous outdoor pool on the 76th floor quickly changed our plans. We love boutique hotels and the W Hotel far exceeded our expectations.

Reviewed September 17, 2013

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8.7
Excellent
vareecha from Thailand
Couple
Stayed 2 nights in April 2014

Short vacation trip in Hong Kong”

Location, Design and Service

I totally love this hotel especially the location. This hotel located at Kowloon station so it's very easy to transport by both Airport Express and MRT. And if you're shopaholic, you'll find The Elements which is one of the famous shopping mall in Hong Kong with many brand-name stores. About the design and decoration of this hotel, if you like modern and boutique hotel, i believe that you'll fall in love with this hotel like us.

Reviewed April 22, 2014

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8.7
Excellent
LINDA from Indonesia
Business traveler
Stayed 2 nights in August 2014

Convinient to travel to and from Airport”

Convinience, Location, and Lovely Room

This was the first time I arrived in HK at 12 midnight, I was exhausted, fortunately I decided to stay at W, I did have to rush to catch the last Airport Express Train to Kowloon but I arrived quickly at the hotel ( I don't like long taxi ride because I get dizzy ).The hotel room was very nice and luxurious for a standard room. Checking in on the way back to the airport was no hassle too, the kind bellboy sent me and help me with my luggages to the check-in counter downstairs. I didnt have time to explore restaurants, since my host took me to the very nice Elements mall just next to W, where I could do some last minute gift shopping. For traveller with short trip and tight schedule, W hotel is an excellent choice.

Reviewed September 11, 2014

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10.0
Exceptional
Qinghui from Singapore
Group
Stayed 2 nights in December 2018

Impeccable Service, Fantastic Location, ”

I was very impressed by the service I received during my stay at W Hotel HK. This was meant to be a celebratory birthday holiday and the hotel picked up on the fact that my birthday was one day prior to my check-in. It was indeed a pleasant surprise to find a card with a slice of birthday cake and celebratory decorations in the room after a hard day shopping! Keith at the front desk was also extremely helpful in advising us where to go for Christmas sales. The location is fantastic for shopping, with elements mall , TST walking distance away and Central only one MTR stop away. I have no doubts that I will return to W on my next trip to HK.

Reviewed December 19, 2018

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9.0
Exceptional
Ng from China
Couple
Stayed 3 nights in July 2014

Great”

Comfort; Modern; Nice View

Comfort; Modern; Nice View. This is my second time to stay in The W Hong Kong Hotel

Reviewed July 29, 2014

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7.7
Very good
Xueli from Australia
Couple
Stayed 1 night in January 2014

very nice ”

spa, city, shopping

the stay in w hong kong hotel was very good. the hotel is very modern with amazing design. the room is very clean and the bed is very comfortable. but still if they could manage some price promotion for the hotel would be perfect.

Reviewed April 14, 2014

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