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Emperor Hotel
Emperor Hotel
Emperor Hotel
Emperor Hotel
Emperor Hotel
Emperor Hotel
Emperor Hotel

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8

Excellent

5,420 reviews

5,420 reviews

Housekeeping20
Breakfast3
24-hour front desk3
See map

7.9

Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Kou Ho Neng Mansion

90 m

Casino President

130 m

Casino StarWorld

130 m

Jorge Alvares Monument

130 m

Nam Kwang department Store

140 m

Popular landmarks
St. Dominic's Church

180 m

Grand Lisboa Casino

480 m

Macao Museum

770 m

Historic Centre of Macau

860 m

Monte Forte (Fortaleza do Monte)

870 m

Closest landmarks
Whisky Bar

170 m

St. Dominic's Church

180 m

St. Dominic's Square

180 m

Club VIP Lagend

180 m

China Travel Service

200 m

Emperor Hotel

51 Rua de Xangai, Macau City, Macau, Macau SAR, China - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Macau City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 4 stars, this high-quality property provides guests with access to restaurant and sauna on-site.

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Highlights

Located in heart of Macau

Check-in [24-hour]

Inside city center

180 meters to St. Dominic's Church

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Sauna

Restaurants

Your dates are popular among travelersUsers are booking a place in Macau every 6 minutes on Agoda.com
Value for money7.5
Distance to city center1. Km
Location rating7.9
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport4.7 km

Rooms available at Emperor Hotel

Executive Double Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds or 1 queen be...
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Family Supreme
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 double bed and 1 single b...
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Deluxe Suite
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Comfort Quadruple Room
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 double bed & 2 single bed...
Enter dates to see prices
Executive
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Executive Suite
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Double Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Business Executive Double or Twin Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Emperor Hotel Business Executive Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Emperor Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Emperor Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Emperor Hotel?

A stay at Emperor Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Emperor Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Emperor Hotel?

Wake up to a great buffet breakfast at Emperor Hotel. Adults can enjoy breakfast offered with an additional charge of 75 MOP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Emperor Hotel?

Emperor Hotel features 2 on-site restaurants for your dining convenience. International cuisine is available for guests. Dishes are served in a la carte during opening hours.

Can special events be hosted at Emperor Hotel?

Large events and gatherings such as private events can be hosted at Emperor Hotel. Small or intimate events like birthday parties and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Emperor Hotel?

On-site venues and convenient event services make Emperor Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The venue available at the hotel can accommodate up to 30 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Emperor Hotel?

Emperor Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Emperor Hotel?

Guia Cable Car is the closest train, metro, or bus station, about 1.1 km away from Emperor Hotel.

What restaurants are nearby Emperor Hotel?

Emperor Hotel is located in Macau City, famous for good restaurants such as Temptations - at the StarWorld Macau Hotel, Feng Wei Ju and Unesco Internet Café.

What popular shopping places are close to Emperor Hotel?

Emperor Hotel is located in Macau City area which features shopping places such as Macau Fisherman's Wharf, Nam Kwang department Store and Lee Kum Kee Oyster.

What are popular attractions near Emperor Hotel?

Emperor Hotel is located in Macau City area, which is famous for attractions such as Ruins of St. Paul's, Senado Square and Historic Centre of Macau.

What popular natural sightseeing spots are close to Emperor Hotel?

Emperor Hotel is located in the Macau City area, which is famous for natural sightseeing destinations such as Dr. Carlos d'Assumpcao Park and lapsapan.

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Explore the neighborhood

What people love about Emperor Hotel

  • 9.6

    Exceptional
    Staff 

    "The receptionist was very accommodating and the staff were friendly."

    Win

    |

    May 11, 2022

  • 9.2

    Exceptional

    "Nice service 😊"

    Narumol

    |

    March 15, 2022

  • 9.2

    Exceptional

    "Very nice place to stay"

    Mitzi

    |

    January 27, 2022

Overall rating:

8

Excellent
5,420 reviews
Cleanliness
7.3
Facilities
6.9
Location
7.9
Read all reviews >
What travelers say they love:
Warm reception, great room service.
Obed from Macau SAR, China
Business traveler
More about Emperor Hotel

More about Emperor Hotel

Emperor Hotel

Emperor Hotel is the perfect choice for travelers who want to take in the sights and sounds of Macau. Experience an urban escape in Macau with a stay at Emperor Hotel, with its exceptional location right in the city center. Are you seeking the true Macau? Experiencing the best of the city's culture is easy with a stay at Emperor Hotel, located merely 1.0 km from Ruins of St. Paul's.
At Emperor Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Car hire and shuttle services provided by the hotel make exploring Macau even more convenient. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Emperor Hotel.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Emperor Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Emperor Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
Emperor Hotel offers an excellent variety of recreational facilities. A relaxing end to every day is possible with a visit to the sauna, located right in the hotel. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't miss out on all that Macau has to offer! If gambling is your game, then stop by Casino at Venetian Macao only 4.8 km away, where games of chance are available to adults.


Reasons to stay here

Find rooms here that are cheaper than 90% of all other options in the city.

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Amenities and facilities
Good
Facilities

6.9

Most talked about facilities

Housekeeping

15 mentions

Breakfast

6 mentions

Food & Dining

2 mentions

Internet

2 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Sauna
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathtub
  • Desk
  • Free bottled water
  • Hair dryer
  • Mini bar
  • Satellite/cable channels
  • Shower
Food and dining
Breakfast options
  • Buffet
Restaurants on site

帝濠軒

  • Cuisine: Cantonese
  • Menu: Buffet
Location
51 Rua de Xangai, Macau City, Macau, Macau SAR, China
Very good
Location

7.9

Airports

  • Macau International Airport (MFM) - Macau SAR, China
    4.7 km 10 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    27.0 km

Public transportation

  • Guia Cable Car
    1.1 km

Hospital or clinic

  • Loyal
    220 m

Convenience store

  • 7 Eleven
    120 m

Cash withdrawal

  • ATM
    10 m
What's nearby

Popular landmarks

  • St. Dominic's Church
    180 m
  • Grand Lisboa Casino
    480 m
  • Macao Museum
    770 m
  • Historic Centre of Macau
    860 m
  • Monte Forte (Fortaleza do Monte)
    870 m
  • Senado Square
    890 m
  • Ruins of St. Paul's
    1.0 km
  • Macau Tower Convention & Entertainment Centre
    1.7 km
  • A-Ma Temple
    1.8 km
  • Casino at Venetian Macao
    4.9 km

Nearby landmarks

  • Kou Ho Neng Mansion
    90 m
  • Casino President
    130 m
  • Casino StarWorld
    130 m
  • Jorge Alvares Monument
    130 m
  • Nam Kwang department Store
    140 m
  • Cathedral Square
    150 m
  • Macau Cathedral
    150 m
  • Cathedral of the Nativity of Our Lady
    160 m
  • Lou Kau Mansion
    170 m
  • Whisky Bar
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The Family Suite is inclusive of breakfast for 4 guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center1. Km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)75 MOP

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors22
  • Number of restaurants2
  • Number of rooms 390
  • Room voltage220
  • Year property opened1992
  • Most recent renovation2013

Reviews of Emperor Hotel from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.3
Facilities6.9
Location7.9
Room comfort and quality7.0
Service7.4
Value for money7.5
High score for Macau
Rating
9+ Exceptional (81)
8-9 Excellent (60)
7-8 Very Good (86)
6-7 Good (49)
<6 Below Expectation (105)
Time of the year
Mar - May (94)
Jun - Aug (98)
Sep - Nov (92)
Dec - Feb (97)
All guests (1,434)
All room types
All languages

Show reviews that mention 

Showing 381 verified guest comments
12345
8.8
Excellent
Arleen from Philippines
Family with young children
Deluxe Room
Stayed 2 nights in May 2019

Would go back to this hotel”

I recommend this hotel for its location and value for money. Maybe a bit old, but still okay. Room is spacious. We booked 2 deluxe rooms, one room with 3 adults and 1 room with 2 adults and 2 children. The room and beds are spacious enough, we need not to get an extra bed. Walking distance to senado sqaure, fishermans wharf, ruins and major casinos like starworld, wynn, mgm etc. They also have free shuttle to macau outer ferry but not at airport. Taxi from airport to hotel is only 80MOP (with luggage already). Just bring extra 500MOP as hotel deposit per room. This hotel deposit was not mentioned elsewhere so thought other travelers should know.

Reviewed May 07, 2019

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Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

Responded May 16, 2019
Emperor Hotel
9.6
Exceptional
Pui from Hong Kong SAR, China
Couple
Deluxe Room
Stayed 1 night in November 2019

Convenient location and friendly staff”

Staff are friendly and helpful. They offered us a free upgrade to suite room which is very large and comfortable. Location is very convenient. The shuttle buses of Statworld hotel or Wynn macau were just at the opposite of the hotel which was very convenient to take them to and from ferry terminal and Taipa free of charge. Just one thing, our room was located right next to the elevator which was a bit noisy. Recommend to request for a room away from the elevator.

Reviewed December 02, 2019

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First of all, thank you for choosing Emperor Hotel and sharing your experience. We are sorry to hear that you had an unpleasant stay at our hotel. The feedbacks from you have been passed to our management team. In recent years, our hotel is trying to have the aged rooms renovated step by step, and there are some room types which hopefully can satisfy you, such as our Executive rooms and Business Executive rooms. We do hope that next time you come we could provide you better service and satisfying room. Have a nice day!

Responded January 04, 2020
Emperor Hotel
9.2
Exceptional
Andrei
Family with teens
Deluxe - 3 persons
Stayed 2 nights in June 2019

Nice and Affordable Hotel”

Rooms are very spacious and clean. The bathroom is also big and the location is very big. We were able to check in easily and the staff were helpful. Though there is a free shuttle bus, it only runs at a specific time. So it's better to ride other free bus rides from different hotels. It's near Wynn hotel so you can ride the bus from Wynn hotel and just walk to Emperor hotel.

Reviewed November 21, 2019

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8.8
Excellent
Shuh from Singapore
Couple
Deluxe Room
Stayed 1 night in January 2019

Strategic location”

Near to Wynn Hotel & a hotel under Galaxy Macau. Can take these hotels' shuttle bus to Taipa. The price is bit expensive but reasonable as all Macau hotel price has increase since the opening of Macau-ZhuHai-HK bridge.

Reviewed February 16, 2019

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Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

Responded February 27, 2019
Emperor Hotel
8.8
Excellent
Lorielle from Philippines
Family with teens
Deluxe - 3 persons
Stayed 3 nights in November 2018

Excellent”

We enjoyed our stay, room was clean and spacious (only that, the bathroom has no bidet), surroundings were safe, transportation was accesible. It’s just across the starworld hotel where you can take a bus to the galaxy, ferry terminal, etc. This won’t be the last time i’d stay in emperor hotel. I’d also want to thank the staff, they were accomodating despite the language barrier! 😆

Reviewed December 16, 2018

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Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

Responded February 27, 2019
Emperor Hotel
9.2
Exceptional
Bonnie from Macau SAR, China
Business traveler
Deluxe Room
Stayed 1 night in April 2019

Good value ”

Superb value with good access to all Macau sights. The hotel updated its decor so it felt like staying in a brand new hotel. Room was spacious and cozy. Internet speed was promising too. 1F dim sum restaurant is a must try!

Reviewed April 14, 2019

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Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

Responded April 30, 2019
Emperor Hotel
9.2
Exceptional
Melody from Philippines
Family with teens
Executive
Stayed 1 night in July 2018

Great place”

Everything is good in here.. u should definitely feel great staying here since the rate in macau is higher compare to other countris. so hard to find midrange hotels here. Staff were kind and the room is very clean.

Reviewed April 03, 2019

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Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

Responded April 30, 2019
Emperor Hotel
8.8
Excellent
Fong from Singapore
Couple
Deluxe Room
Stayed 4 nights in November 2018

My first choice ”

Good location, staff friendly but the furniture need to upgrade, I came to Macau many time , this hotel is my first choice. Public transport convenient per trip MOP 6.00 all standards. If not cross over the road take other hotel transport. There are few restaurants all is walking distance.

Reviewed November 15, 2018

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Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

Responded February 27, 2019
Emperor Hotel
8.8
Excellent
Yun from Hong Kong SAR, China
Couple
Deluxe Suite
Stayed 1 night in March 2019

Good location and service”

Gratitude for the complimentary drinks, fruits and snacks, which was unexpected, although we were too full for them in a food paradise like Macau. The sound proofing was good. We were given a room next to the lift, however, no noise was heard at all. Many mentioned about the poor air-conditioning, but we found it worked well. Don’t know if it’s the same in summer. One area to improve is the ventilation. Cigarette smoke was smelt at midnight in our non-smoking room.

Reviewed March 17, 2019

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Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

Responded March 17, 2019
Emperor Hotel
8.8
Excellent
Tim from Singapore
Couple
Deluxe Room
Stayed 6 nights in September 2019

Excellent”

Complimentary shuttle bus pick up from the Macau Outer Ferry Terminal is a big plus if you are arriving Macau via HK or Shenzhen China. The long queue for guests check out can be shortened by deploying more staffs to help during peak hours especially around 12p.m. noon.

Reviewed September 29, 2019

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Dear valued guest, Thank you for choosing Emperor Hotel and sharing your staying experience with us. Regarding the issue of Long Queue, we will conduct more training for staff to improve service skill and provide better service for you on your next trip. Once again, thank you for your support and best wishes to you. Sam Zhu Assistant Manager 29-09-2019

Responded September 29, 2019
Emperor Hotel
9.2
Exceptional
Fong from Singapore
Couple
Deluxe Room
Stayed 3 nights in November 2018

My first choice ”

Good location, staff friendly and good security. Good house keep, I came to Macau many times is Hotel is my first choice, only that the furniture need to upgrade.

Reviewed November 17, 2018

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Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

Responded February 27, 2019
Emperor Hotel
10.0
Exceptional
RONIE from Philippines
Group
Deluxe Room
Stayed 1 night in November 2019

AWESOME!”

Wow, all I can say this hotel was amazing' I really want to stay back here when I get back to Macau. I highly recommend this place. Thank you

Reviewed November 10, 2019

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Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day! Sam Zhu Assistant Manager 10-11-2019

Responded November 10, 2019
Emperor Hotel
10.0
Exceptional
Ma from Philippines
Group
Deluxe - 3 persons
Stayed 1 night in September 2018

Good value for money”

Hotel is nice and comfy and very accessible to almost all places around Macau Peninsula.

Reviewed September 15, 2018

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Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

Responded February 27, 2019
Emperor Hotel
8.4
Excellent
Lee from Singapore
Business traveler
Deluxe Room
Stayed 2 nights in November 2018

Emperor Hotel Macau”

Conveniently located and reasonably priced hotel for short stay in Macau.

Reviewed November 25, 2018

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Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

Responded February 27, 2019
Emperor Hotel
10.0
Exceptional
Lim from Malaysia
Group
Deluxe - 3 persons
Stayed 1 night in April 2019

Definitely worth the money”

Book a deluxe room for 3 persons. We checked in late and were told the only room left was smoking room although i mentioned in my booking that i wanted a non smoking room. However, the receptionist was kind enough to upgrade the room for us to a non smoking room. Highly appreciated! Luggage storage, free hotel shuttle bus to and fro border gate and outer harbour is available. Would definitely come again for my next trip here. P.S.: the young man in charge of luggage storage during night shift is cute, nice and friendly ! He recommended us some tips on how to get around and even help us to get those heavy luggages on the shuttle bus.

Reviewed April 30, 2019

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Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

Responded April 30, 2019
Emperor Hotel
9.2
Exceptional
Annie from Philippines
Group
Deluxe - 3 persons
Stayed 1 night in November 2019

Great”

We were group of 3 and the room was spacious enough. The hotel is easy to locate. Though we requested for a non smoking room, we still smelled the smoke upon entering the room, but tolerable anyway. Big bathroom with bathtub is a plus. Water is complimentary but you have to pay for the cookies. We had to pay 18 MOP for the cookies because we thought its complimentary as its not in the pricelist. Also, the deposit is 500 dollar and they will return it when checking out.

Reviewed November 30, 2019

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6.8
Good
Mun from Malaysia
Group
Deluxe - 3 persons
Stayed 2 nights in June 2019

Strategic location in Macau Peninsula”

Pros: location, near to StarWorld hotel (with shuttle bus to Galaxy Macau) and Wynn Macau (shuttle bus to Wynn Palace). Other tourist attractions such as Senado square , St. Paul’s ruin within walking distance but not very close to hotel, be prepared to walk for 30mins. Cons: hotel is old

Reviewed June 13, 2019

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Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

Responded June 17, 2019
Emperor Hotel
8.0
Excellent
Kang from Singapore
Couple
Deluxe Room
Stayed 3 nights in August 2019

Small Toilet”

The toilet is a little small and squeezed as of Macau hotel. However bed was comfortable and location is good.

Reviewed August 10, 2019

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Thank you for choosing Emperor Hotel and sharing your experience. Refer to the problem that you have mentioned, we would report it to our management .We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

Responded August 11, 2019
Emperor Hotel
8.8
Excellent
Vivian from Philippines
Family with teens
Executive with breakfast for 2
Stayed 3 nights in December 2018

Value for money”

Accessible to Macau must see, church, shopping, food, airport, ferry.

Reviewed December 29, 2018

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Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

Responded February 27, 2019
Emperor Hotel
7.2
Very good
Joanna from Philippines
Group
Deluxe - 3 persons
Stayed 2 nights in March 2019

Just fine for a brief stay”

Stayed here with friends and the room is old but comfortable. Housekeeping staff did well with daily cleanup. We had already stated in the booking that there were 3 of us in the room but no futon was available in our room which had twin beds. Staff brought the futon and set it up in a jiffy, though. It's fine for a short stay in Macau but I didn't find it particularly outstanding.

Reviewed October 03, 2019

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Dear Guest, Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day! Sam Zhu Assistant Manager 05-Oct-2019

Responded October 05, 2019
Emperor Hotel
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