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Grand Swiss-Belhotel Melaka

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

146 Jalan Hang Tuah, Malacca City Center, Malacca, Malaysia, 75300

Highlights

Ideal location

- Location receives frequent praise for proximity to Melaka attractions...

Right smack in the centre of the city!
Highly rated by family travelers

- Family stays are well supported by spacious rooms, kid‑friendly pools,...

Booked this hotel for my family and got a free upgrade.
Great food & dining

Makanan sedap

Hotel wangi,bilik kemas,suasana tenang..we will come again.

- Staff are consistently described as friendly, welcoming, and helpful b...

Facilities

Free Wi-Fi

Pool with view

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Grand Swiss-Belhotel Melaka features stunning glass-domed architecture and Roman-inspired decor, ideal for two travelers. Located near UNESCO World Heritage sites and the lively Jonker Street Night Market, it provides a rich cultural experience. Guests can enjoy wellness activities and themed dining for a memorable stay. Situated in the heart of Malacca City Center, Grand Swiss-Belhotel Melaka offers easy access to the area's rich history and iconic landmarks. Enjoy breathtaking views from the spectacular pool and unwind at the exclusive bar after a day of adventure. Each room features air conditioning and complimentary Wi-Fi, with options for stunning city vistas. The hotel is conveniently located near the famous Jonker Street Night Market and Red Square, perfect for indulging in local flavors and cultural experiences. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

3 travelers have booked today.

Service 9.0
Location 8.9
Cleanliness 8.7
Value for money 8.7

Based on 8,985 verified reviews

Service

9.0

Location

8.9

Cleanliness

8.7

Value for money

8.7

Facilities

8.5

  • "The breakfast buffet offered a good variety of choices,"
  • "The breakfast selection was impressive and delicious."
  • "You won't be disappointed and i will definitely come back!"
  • "3. Clean toilet and the bathtub really make my wife happy"
  • "Out of all the hotels we’ve been to, this is our favourite."
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Nearest transportation options

Monorail Themepark Studios Station is within 0.31 km

Hang Jebat Monorail Station is within 0.69 km

See map

8.9Excellent

Location rating score

Excellent location - 540 meters from city center
Parking
Available
Popular landmarks
Baba & Nyonya Heritage Museum
1.3 km
Chinatown - Melaka
1.4 km
Jonker Street Night Market
1.4 km
Red Square (Dutch Square)
1.5 km
Stadthuys
1.5 km
Closest landmarks
Fajar
70 m
Mydin Mall Mitc
100 m
Tuah Walk
100 m
HSBC
200 m
Monorail Themepark Studios Station
310 m

Good to know

Value for money8.7
Distance to city center135 km
Location rating8.9
Nearest airportMalacca International Airport (MKZ)
Distance to airport6.6 km

Select your room

1/11

Premier Suite

52 m²/560 ft²
1 king bed
City view

8.6

Excellent

Room comfort and quality
1/10

Deluxe King

31 m²/334 ft²
1 king bed
City view
Preferred by Couples

8.6

Excellent

Room comfort and quality
1/9

Premier Studio

49 m²/527 ft²
1 king bed
City view

8.8

Excellent

Room comfort and quality
1/8

Deluxe Twin

31 m²/334 ft²
2 single beds
City view

8.7

Excellent

Room comfort and quality
1/7

Executive Suite

52 m²/560 ft²
1 king bed
City view

8.7

Excellent

Room comfort and quality
1/6

Executive Studio

49 m²/527 ft²
1 king bed
City view

8.7

Excellent

Room comfort and quality
1/5

Room Deluxe

31 m²/334 ft²
City view
1/5

Room Deluxe

31 m²/334 ft²
City view
1/2

Junior Suite

52 m²/560 ft²
1 king bed
1/1

Studio

49 m²/527 ft²
1 king bed
City view

Frequently asked questions

Grand Swiss-Belhotel Melaka has a variety of cuisines for you to discover while staying at this property, which include Chinese cuisine, Western cuisine, International cuisine, Buffet in restaurant, and Asian cuisine.

While relaxing at Grand Swiss-Belhotel Melaka, you can delight in the swimming pool facility to get your day started the right way with a splash for a refreshing morning or evening.

Yes! Grand Swiss-Belhotel Melaka offers laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

The average travel time to get from Grand Swiss-Belhotel Melaka to the airport is 105 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

While remaining at Grand Swiss-Belhotel Melaka, indulge in your evening or night out at Voyager Travellers Lounge to get the most out of your nightlife.

Shopping options in Grand Swiss-Belhotel Melaka’s Malacca City Center neighborhood include Dataran Pahlawan Melaka Megamall.

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

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More about Grand Swiss-Belhotel Melaka

More about Grand Swiss-Belhotel Melaka

Grand Swiss-Belhotel Melaka

Take a good wander and unveil the wonder of Malacca with a stay at Grand Swiss-Belhotel Melaka. Experience the joy of multiple options for activities at this convenient location! Grand Swiss-Belhotel Melaka is a perfect starting point for numerous sightseeing and tourist choices, with a location just 1.3 km from the Jonker Street Night Market.
Grand Swiss-Belhotel Melaka offers numerous on-site facilities to satisfy even the most discerning guest. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Malacca even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs.
Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Grand Swiss-Belhotel Melaka thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Grand Swiss-Belhotel Melaka from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning.
Some rooms at Grand Swiss-Belhotel Melaka even come with extra design features such as a separate living room. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator, bottled water, instant coffee, instant tea and mini bar at your disposal. Grand Swiss-Belhotel Melaka also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Every day at Grand Swiss-Belhotel Melaka begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel.
A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Grand Swiss-Belhotel Melaka is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Grand Swiss-Belhotel Melaka has vending machines for 24-hour available light snacks and/or drinks. Grand Swiss-Belhotel Melaka offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the salon, located right at the hotel.
Spend some time relaxing at the hotel's pool. Engage in some easy evening fun with other guests with the hotel's dart board, ping-pong table and yoga room. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Don't miss out on all that Malacca has to offer during your stay at Grand Swiss-Belhotel Melaka. Acquire some cultural knowledge with a day at Baba & Nyonya Heritage Museum located 1.3 km away, where you can see famous works by local artists.


Reasons to stay here

Find some of the city's best deals here with rooms 94% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 93% of the city's other accommodations.

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Amenities and facilities

Excellent8.5

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Complimentary movies
  • Dart board
  • Fitness center
  • Gym/fitness
  • Karaoke
  • Massage
  • Massage chair
  • On-site entertainment
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Full american breakfast
  • Halal breakfast
  • International cuisine in restaurant
  • Kitchen
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vending machine
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Beam projector
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Essential condiments
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids cutlery
  • Kids facilities
  • Kids meal
  • Kids shampoo
  • Kids toothbrush
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Food and dining

Breakfast options
  • Asian
Restaurants on site
Coffee House
  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte

Location

146 Jalan Hang Tuah, Malacca City Center, Malacca, Malaysia, 75300

Excellent8.9

Location

Airports
  • Malacca International Airport (MKZ)
    6.6 km
  • Kuala Lumpur International Airport (KUL)
    84.5 km
Public transportation
  • Monorail Themepark Studios Station
    310 m
  • Hang Jebat Monorail Station
    690 m
Hospital or clinic
  • Asia Clinic & Maternity Home
    570 m
Shopping
  • Dataran Pahlawan Melaka Megamall
    2.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Baba & Nyonya Heritage Museum
    1.3 km
  • Chinatown - Melaka
    1.4 km
  • Jonker Street Night Market
    1.4 km
  • Red Square (Dutch Square)
    1.5 km
  • Stadthuys
    1.5 km
  • Christ Church
    1.5 km
  • St. Paul's Hill & Church (Bukit St. Paul)
    1.8 km
  • Menara Taming Sari
    1.8 km
  • A Famosa Fort
    2.4 km
  • The Huskitory
    4.0 km
Nearby landmarks
  • Fajar
    70 m
  • Mydin Mall Mitc
    100 m
  • Tuah Walk
    100 m
  • HSBC
    200 m
  • Monorail Themepark Studios Station
    310 m
  • Asia Clinic & Maternity Home
    570 m
  • Plaza Hang Tuah
    590 m
  • AEON Bandaraya Melaka Shopping Centre
    650 m
  • Immigration Office
    670 m
  • The Shore Sky Tower
    680 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Infant 1-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Pets are strictly not allowed at the property.
  • A heritage tax will be applicable to stays in the state of Melaka, payable directly to the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-out from12:00
Getting around
  • Distance from city center135 km
  • Travel time to airport (minutes)105
  • Airport transfer fee250 MYR
Extras
  • Daily Internet/Wi-Fi fee0 MYR
  • Breakfast charge (unless included in room price)40 MYR
The property
  • Year property opened1998
  • Number of floors15
  • Room voltage240
  • Number of rooms 211
  • Most recent renovation2020
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
Parking
  • Daily parking fee5 MYR

Reviews of Grand Swiss-Belhotel Melaka from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 7.2
  • 10
  • 8.0
  • 10
  • 7.2
  • 8.0
  • 8.0
  • 6.4
  • 9.2
  • 8.0

Most recent

From 8,985 reviews

  • Service score 9 out of 10
    Service9.0
  • Location score 8.9 out of 10
    Location8.9
  • Cleanliness score 8.7 out of 10
    Cleanliness8.7
  • Value for money score 8.7 out of 10
    Value for money8.7
  • Facilities score 8.5 out of 10
    Facilities8.5

Review summary

Powered by OpenAI

Guests have consistently praised the excellent and friendly staff who went above and beyond to assist them during their stay. The rooms were comfortable, spacious, and provided good value for money. The hotel's location was very convenient, with shops, malls, eateries, and attractions close by. Guests enjoyed the good food with many choices, including a delicious breakfast. Ample parking space was also appreciated by many guests.

The breakfast quality needs improvement as some guests found it salty with limited food options.

Guest Type
Room Type
Language

Show reviews that mention 

Cleanliness

Mentioned in 409 reviews
sentiment-positive-indicator
53% Positive
sentiment-negative-indicator
46% Unfavourable

Breakfast

Mentioned in 355 reviews
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44% Positive
sentiment-negative-indicator
55% Unfavourable

Service

Mentioned in 324 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
23% Unfavourable

Room comfort

Mentioned in 226 reviews
sentiment-positive-indicator
68% Positive
sentiment-negative-indicator
31% Unfavourable

Location

Mentioned in 184 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Room size

Mentioned in 165 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable

Parking

Mentioned in 132 reviews
sentiment-positive-indicator
30% Positive
sentiment-negative-indicator
69% Unfavourable

Bathroom

Mentioned in 101 reviews
sentiment-positive-indicator
43% Positive
sentiment-negative-indicator
56% Unfavourable

Value for money

Mentioned in 83 reviews
sentiment-positive-indicator
71% Positive
sentiment-negative-indicator
28% Unfavourable
Changed to review page 1
  1. 8.8
    Excellent
    Al from Malaysia
    Couple
    Deluxe Twin
    Stayed 2 nights in June 2026

    “Comfortable Stay Location Perfect, but Some Facilities Need Improvement”

    Hotel Review Summary ✅ Cleanliness ✅ Bathroom ✅ Air Conditioning ✅ Wi-Fi ✅Staff ✅Check-in/Check-out ✅Location ✅Room spacious ❌ Parking – Complimentary parking should be provided for hotel guests. ❌ Facilities (Gym) – The gym room appeared abandoned and no gym equipment was available despite being listed as a facilities.

    Reviewed June 10, 2026

    Dear Valued Guest, Thank you for your detailed feedback. We are delighted to know that you were satisfied with our cleanliness, bathroom, air conditioning, Wi-Fi, staff service, check-in experience, location, and spacious room. We also appreciate your comments regarding parking and the gym facility. Your feedback has been noted and shared with the relevant teams for review and improvement. Thank you for staying with us, and we look forward to welcoming you again in the future. Warm regards, Grand Swiss-Belhotel Melaka.

    Responded June 11, 2026
    Grand Swiss-Belhotel Melaka
  2. 8.4
    Excellent
    mohammad from Malaysia
    Family with young children
    Executive Studio
    Stayed 2 nights in May 2026

    “Bilik berbau sikit..”

    Mula2 masuk.. ada bau pewangi.. tp bau pewangi tu x best.. cari pewangai lain..

    Reviewed June 11, 2026

    Dear Valued Guest, Thank you for your feedback. We are sorry to hear that the room fragrance did not meet your preference. Your comments regarding the scent have been noted and will be shared with the relevant team for review and improvement. We appreciate your feedback and hope to welcome you again for a more pleasant stay. Warm regards, Grand Swiss-Belhotel Melaka.

    Responded June 12, 2026
    Grand Swiss-Belhotel Melaka
  3. 8.0
    Excellent
    Heiriatti from Singapore
    Couple
    Deluxe King
    Stayed 3 nights in May 2026

    “Value for money”

    The room were spacious even for Superior rooms. Hotel feels classic giving me that 1890s vibe. The room services were good. The breakfast were good. Nearby eateries, mini mart and walking distance to Melaka river.

    Reviewed June 04, 2026

    Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know you enjoyed the spacious room, classic ambience, good service, and breakfast during your stay. We are also pleased that you found our location convenient, with easy access to nearby eateries, shops, and the Melaka River. We look forward to welcoming you again soon. Warm regards, Grand Swiss-Belhotel Melaka

    Responded June 05, 2026
    Grand Swiss-Belhotel Melaka
  4. 9.6
    Exceptional
    Muhammad from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in October 2024

    “Puas hati”

    1. Bell boy memudahkan dan sopan daripada urusan parking sampai urusan masuk bilik. 2. Urusan check-in cepat. Tak perlu deposit macam hotel lain bila dah bayar guna agoda. 3. Bilik pertama dapat bilik bau rokok, call reception dapat tukar bilik lain. Mereka hantarkan kad terus ke bilik. Dan bellboy uruskan bag ke bilik. 4. Bilik besar, katil dan bantal selesa. 5. Shower bilik air best. 6. Swimming pool Untuk anak2 bawah 2 tahun sesuai kedalaman. Cuma agak lama la kekemasannya. 7. Sarapan kira banyak juga pilihan roti, kuih dan telur, makanan berat ada nasi lemak, nasi goreng, kuetiau goreng, ayam kari, sayur bendi. 8. Kawasan sayuran dan buah ada agas, kena improve.

    Reviewed October 13, 2024
  5. 10.0
    Exceptional
    Syamil from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in May 2026

    “Good Experience”

    I went there with my wife for vacation. Mr Kumaresan and all the frontdesk staffs assisted very clearly. Room is so clean. Lightings are beautiful. Breakfast are worth the money. I love this experience. Will repeat.

    Reviewed June 02, 2026

    Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know you and your wife had a great vacation and enjoyed the clean room, ambience, and breakfast value. We look forward to welcoming you again soon. Warm regards, Grand Swiss-Belhotel Melaka

    Responded June 02, 2026
    Grand Swiss-Belhotel Melaka
Changed to review page 1

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