Exterior view, Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel in Tokyo
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
Garden, Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel in Tokyo
Restaurant, Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel in Tokyo
Swimming pool, Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel in Tokyo
Restaurant, Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel in Tokyo
Exterior view, Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel in Tokyo

Removed from saved list

8.9Excellent

6,230 reviews

6,230 reviews

Cleanliness 9.3
Location 9.2
Service 9.1
Room comfort and quality 8.9
Facilities 8.8
Value for money 8.4
See map

9.2Exceptional

Location rating score

Exceptional location - 60 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Jz Brat
30 m
Bello Visto
40 m
Cerulean Tower NOH Theatre
50 m
Cosmo Planetarium Shibuya
130 m
La.mama
200 m
Popular landmarks
Shibuya Crossing
350 m
Meiji Jingu
2.2 km
Shinjuku Gyoen National Garden
3.4 km
Tokyo Metropolitan Government Building observation room
3.8 km
Tokyo Tower
4.2 km
Closest landmarks
Shibuya-san
150 m
Contact
280 m
Hachi Statue
300 m
Chuken Hachikozo
300 m
Sound Museum Vision
300 m

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

26-1 Sakuragaoka-cho, Shibuya, Tokyo, Japan, 150-8512 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Shibuya part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

230 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Spa

Fitness center

Luggage storage

Sauna

This property is in high demand!

11 travelers have booked today.

Value for money8.4
Location rating9.2
Nearest airportHaneda Airport (HND)
Distance to airport13.9 km

Rooms available at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

Excellent
Room comfort & quality

8.9

Executive Twin Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive King Bed Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Superior King
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Double Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive Corner King Room
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Superior Twin Room - Smoking
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Corner Suite - Non-Smoking
...
  • Room size: 85 m²/915 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Corner Twin Room - Executive Floor - Non-Smoking
...
  • Room size: 49 m²/527 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel provide laundry services?

Yes! Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel features laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

Does Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel offer dry cleaning services?

Yes! Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel offers dry cleaning service that is accessible all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.

What public parks are close by Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

While residing at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel, cherish your early morning or evening walk at nearby park which include Meguro Sky Garden, Urasando Garden, and Yoyogi Park.

How long do travelers typically stay at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

Verified past guests that have stayed at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel had an average nightly stay of 3 nights at this property.

What is the verified guest review consensus about Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel's pet services?

67.0% of our verified customer reviews have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel down in the review section.

What is the typical rating that verified Solo travelers' have given to Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

Past solo travelers that have stayed at this property have given Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel an average rating of 8.9. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with young children have given to Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

Verified families with young children that have stayed at this property have given Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel an average rating of 8.8. You can look up more descriptive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

Verified families with older children that have stayed at this property have given Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel an average rating of 9.0. You can check out more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What restaurants are nearby Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel’s neighborhood is Shibuya which features favorite restaurants such as CICADA.

What time is check-in and check-out at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

What people love about Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

  • 10

    Exceptional
    Staff 

    "Great location, accessible and clean room and facilities, staff was very helpful and alert."

    John

    |

    October 17, 2023

  • 10

    Exceptional
    Cleanliness

    "This hotel is a great stay— the rooms are spacious and clean with beautiful views of Tokyo."

    Ashley

    |

    August 7, 2023

  • 9.6

    Exceptional
    Location

    "Very nice hotel in a perfect location."

    Jason

    |

    October 18, 2023

Property ranking|Compared to 5,839 Tokyo properties
Room comfort score
8.9/10
Cleanliness score
9.3/10
Location score
9.2/10
Service score
9.1/10
Better than
99
%
of Tokyo properties
Better than
98
%
of Tokyo properties
Better than
97
%
of Tokyo properties
Better than
97
%
of Tokyo properties
More about Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

More about Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel

Wake up to a magical day and enjoy all that Tokyo offers with a stay at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel.
The facilities and services provided by Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Tokyo.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and nightclub.
To fill your days, be sure to check out the fantastic facilities offered at Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel. Pamper and indulge yourself with a visit to the massage, salon, steam room and sauna. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel.
Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel. Photograph yourself in front of Tokyo Tower located 4.1 km away, which people travel great distances to see.


Reasons to stay here

This hotel stands above the rest with a cleanliness score that beats 97% of accommodations in the city.
This hotel scores higher than 97% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

100 mentions

View

70 mentions

Breakfast

43 mentions

Internet

37 mentions

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Free bottled water
  • Refrigerator
  • Towels

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
タワーズレストランクーカーニョ
  • Cuisine: French
ガーデンキッチンかるめら
  • Cuisine: European

Location

26-1 Sakuragaoka-cho, Shibuya, Tokyo, Japan, 150-8512
Exceptional
Location

9.2

Airports
  • Haneda Airport (HND)
    13.9 km 25 min drive
  • Narita International Airport (NRT)
    63.9 km 1.0 hour drive
Public transportation
  • Shibuya Train Station
    260 m 4 min walk
  • Shinsen Station
    540 m
Hospital or clinic
  • Tohodaiiryo Center Ohashi Hospital
    1.3 km 18 min walk
Shopping
  • Ameyoko Shopping Street
    9.0 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    80 m 1 min walk

What's nearby

Popular landmarks
  • Shibuya Crossing
    350 m
  • Meiji Jingu
    2.2 km
  • Shinjuku Gyoen National Garden
    3.4 km
  • Tokyo Metropolitan Government Building observation room
    3.8 km
  • Tokyo Tower
    4.2 km
  • Ginza
    6.4 km
  • Ueno Park
    9.4 km
  • Asakusa
    10.8 km
  • Sensoji Temple
    10.9 km
  • Tokyo Skytree
    11.7 km
Nearby landmarks
  • Jz Brat
    30 m
  • Bello Visto
    40 m
  • Cerulean Tower NOH Theatre
    50 m
  • Cosmo Planetarium Shibuya
    130 m
  • Shibuya-san
    150 m
  • La.mama
    200 m
  • Cold Stone Creamery
    220 m
  • Shibuya Mark City
    220 m
  • Dogenzaka
    230 m
  • Shibuya Train Station
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 13 year(s).

Others
  • An extra bed is only provided for the Superior Twin QQ room type when the room is booked for 3 guests.
  • Guests under the age of 13 years are not allowed to use Executive Lounge.
  • There is a fee of JPY 2,200 for the use of gym/ fitness. The minimum age for access is 18 years.
  • Guests staying at below room types will use the gym at no additional charge.
    Executive Queen, Executive King, Executive Twin, Executive Superior King, Executive Corner King, Japanese Suite Room, Junior Suite Room, Executive Suite, Corner Suite
  • The property will collect the Tokyo accommodation fee upon arrival.
    JPY 100 per person per night for whose booking value is JPY 10,000-14,999.
    JPY 200 per person per night for whose booking value is more than JPY 15,000.
  • All children after 7 years old will need to pay for the extra bed fees (compulsory).
    If the child was under 6 years old , the property will not be charging extra fees.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee3200 JPY
  • Travel time to airport (minutes)90
Extras
  • Breakfast charge (unless included in room price)4200 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors40
  • Number of restaurants3
  • Number of rooms 408
  • Room voltage100
  • Year property opened2001
Parking
  • Daily parking fee4000 JPY

Property announcements

[Notice of Pool Area Business Suspension due to Maintenance from Tuesday, January 9, 2024 to Friday, January 12, 2024]
Due to the maintenance of the pool area in the Fitness Club, there will be a change in the operation as follows.
Details of the change:
Pool and Jet Bath will be closed. (Gym and Sauna will be open as usual)
(The gym and sauna will be open as usual.)
Duration:
Tuesday, January 9, 2024 to Friday, January 12, 2024 (until 02:00 PM)
We apologize for any inconvenience this may cause and thank you for your understanding.

[Notice of Power Outage and Change of Business Hours on January 10, 21 and 22, 2024 due to Voluntary Inspection of Electrical Facilities]
The following schedule is subject to power outage due to voluntary inspection of electrical facilities in accordance with the safety regulations of the Electricity Business Act.

[January 10, 2024 10:30 AM-03:00 PM]
・All guest rooms
During the above period, all guest rooms will be out of power for lighting, air conditioning, refrigerators, etc. (Telephones will be available).
・Executive Lounge 35F
Check-in will be available after 03:30 PM.
・Towers Restaurant "Cucaño" and Towers Bar "Bellerobiste" 40F
Business will be suspended throughout the day.
・Towers Salon banquet 39F
Business will be suspended during the blackout period.
・Elevators
Only 3 out of 6 elevators will be in operation.

[January 21, 2024 11:30 PM - January 22, 2024 06:00 AM]

・Rooms
There will be two power outages, one around 12:00 AM and the other around 05:30 AM the next morning, each lasting about 10 minutes.
During these times, please unplug your PCs and other electronic devices from the power outlets in your room to prevent malfunctions (refrigerators will be available for use).
・Room Service
Room service will be suspended after 09:00 PM.
・Restaurant
[Normal business hours]
Towers Restaurant "Cucaño" (40F)
Teppan-yaki "SAKURA" (Tower Side Terrace 2F)
Japanese Cuisine Sakuragaoka (2F)
Garden Lounge "Zabu" (LBF)

[Closes at 10:00 PM (09:00PM L.O.)]
Towers Bar "Bellerobist" (40F)
Garden Kitchen "Karumera"(LBF)

Cigar bar "R261 CIGAR & ROCK" is closed
・7-Eleven 2F
January 21, 2024 Closes at 11:00 PM
January 22, 2024 Opening at 07:00 AM

We apologize for any inconvenience caused and thank you for your understanding.

Reviews of Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.3
Location9.2
Service9.1
Room comfort and quality8.9
Facilities8.8
Value for money8.4
High score for Tokyo
Rating
9+ Exceptional (1,167)
8-9 Excellent (479)
7-8 Very Good (314)
6-7 Good (82)
<6 Below Expectation (106)

Show reviews that mention 

Showing 2,148 verified guest comments
12345
10.0
Exceptional
Ken from United States
Couple
Superior King Room
Stayed 5 nights in January 2023

Quintessential service”

The hotel is about a 9-minute walk to Shibuya station, and a few more minutes to the Shibuya Scramble (crossing) and many other attractions of the Shibuya area. We requested and were given a room with a view of Mt. Fuji, and the weather cooperated by revealing the mountain on our 3rd and 4th days. The service from top to bottom was absolutely impeccable. All staff members acknowledged us as we passed by, usually with a bow. There were multiple staff members directing guests in the lobby. I was always addressed by name when I placed a call to the front desk. And the housekeeping staff was always out of view but then immediately made up the room or picked up items left outside the door, like invisible fairies. The room was very tasteful, very functional, and very comfortable. The bed was among the most comfortable I've ever had in a hotel. The coffee provided in the room came in a clever single-use drip filter and was actually quite good. I would say that only the selection of TV channels was lacking, and each time we turned on the TV, a particular button (in Japanese) on the remote had to be pressed twice in order to disable simultaneous translation from English to Japanese; the instructions to do this were not provided in the room, but a staff member came up quickly to show us how to do it. We did not take advantage of any of the restaurants, as they were moderately expensive; we purchased breakfast items from the Family Mart just half a block away. We did use the gym several times, and mostly had it all to ourselves. Access outside of a free early morning window costs a hefty amount, but signing up for the free hotel membership program provided both free gym access and a voucher to be used for laundry. The locker rooms also had massage chairs! This was one of our favorite hotel stays ever.

Reviewed January 28, 2023

Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to write this review. We are very pleased and also proud to receive such high evaluations and compliments from our customers. Also we are very grateful that you have wrote such a long and detailed review. This would be great reference for other customers too. Thank you once again. Customer Relations Manager

Responded January 30, 2023
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
10.0
Exceptional
Annie from United States
Family with teens
Superior Twin Room
Stayed 5 nights in March 2023

Great Hotel!”

This is a wonderful hotel. Starting with its prime location in Shibuya, going anywhere in Tokyo is very convenient as it’s only about 5 minutes away from Shibuya station. The staff was very helpful from check in to check out and any other questions I had during my stay. The best part was the room itself as it was spacious and clean with a Hugh window where I could even see Mt. Fuji from a distance. I especially liked the bathroom and it’s roomy bathtub where I could take a relaxing bath with complimentary bath salts provided by the hotel every night after a long day out. All the amenities this hotel provided were excellent and you won’t be lacking anything. There’s also restaurants in the hotel and even a 24 hour 7-Eleven located right outside the 2nd floor of the hotel. Plus, there are also plenty of places to eat right outside the hotel. Overall, I had a very enjoyable time staying here and I would definitely choose this hotel again for any future stays in Tokyo.

Reviewed April 01, 2023

Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to write this wonderful review. We are very pleased that you had a enjoynable stay with us and also proud to receive such high evaluations and compliments from our customers. Also we are very grateful that you have wrote such a long and detailed review. This would be great reference for other customers too. Thank you very much once again. We sincerely look forward to welcoming you again. Customer Relation Manager

Responded April 04, 2023
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
10.0
Exceptional
Rachel from United States
Family with teens
Double Room
Stayed 5 nights in April 2023

Perfect buffer to busy Tokyo”

We stayed here for 5 nights and had 2 rooms for 2 adults and 3 kids (2 teens and a 10 year old) for a first time in Japan trip. The hotel is high end business style, but friendly and perfect for tourists. The western breakfast buffet was amazing, but tiring after 5 days... though I am not sure what we would have done for breakfast. The rooms were perfect with every amenity (forgot a razor? hair tie? hair brush? toothbrush? no worries, all in your room). The staff spoke great english, even though this wasn't a Western chain. The views were amazing. If you aren't sure where in Tokyo to stay, Shibuya is good spot, though be aware that it is insanely busy and definitely exists on many floors... you sometimes have to go down 5 floors in a building to be able to get to the 10th... but the train station is convenient and the area is a tad less sprawling than Shinjuku.

Reviewed April 12, 2023

Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to write this review. Also thank you for highly evaluating our hotel. This review is amazing! It praises our hotel and also it gives a wonderful view of how Shibuya is! Also thank you very much for placing great detail on our amenities. Just listing the amenities may not give an impression on other guests but how your phrased gives a strong impact on them. We are also very happy that your first stay in Tokyo was a great one. Thank you very much for staying with us. We are glad to be of service to you, and we look forward to welcoming you in the near future. Customer Relation Manager

Responded April 13, 2023
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
10.0
Exceptional
ELIZABETH from United States
Couple
Executive Superior King
Stayed 3 nights in May 2023

Really enjoyable stay!”

Cerulean Towers is a great place to stay when visiting Tokyo. It is centrally located, close to the “action” in Shibuya as well as the train station, staff were friendly and well-trained, facilities were clean, bed was very comfortable, incredible views of the city and Mount Fuji from the top floor and from the executive lounge (highly recommend booking an executive floor room), delicious buffet breakfast

Reviewed May 09, 2023

Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to write this review in your precious time. We are very glad that you did have a wonderful stay with us. Also commenting on our Executive Floor and Lounge is very very helpful for us! We do think that this would be great word of mouth to other customers too. Thank you very much for staying with us. We would be waiting for you stay with us again. Customer Relation Manager

Responded May 12, 2023
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
10.0
Exceptional
Annabel from Australia
Family with teens
King Room
Stayed 4 nights in January 2023

Perfect Tokyo base”

The Cerulean was ideal for our 4 night stay in Tokyo. The views are fabulous, rooms spacious and great central location in Shibuya. A perfect launching place to explore the city from. A short walk to Shibuya station and the famous 'scramble'. The hotel (& our 2 x rooms) was super clean with helpful staff. Didn't have time to check out the gym/pool but I believe there's an entry fee. The cocktail bar has incredible views and the cigar bar is a cozy spot for a night cap. We returned for 2 more nights at the end of our 3 week trip. Would highly recommend!

Reviewed February 07, 2023

Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to respond to this review. We are very proud of the high evaluation and this would be a good motivation for our staff. We are very happy that you have enjoyed the hotel and the view from your guest room. Also thank you for the various reviews of our hotel facilities. Introducing the cigar bar is great since not too many guests are aware of it. Though the greatest surprise was that you came back to spend 2 more nights!! This would be great news to our staff and we would like to share this with the team. We sincerely look forward to welcoming to your “Tokyo Base” again. Customer Relations Manager

Responded February 09, 2023
Cerulean Tower Tokyu Hotel, A Pan Pacific Partner Hotel
12345
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