Citadines Harbour Front Yokohama

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

5-2, Nihon Odori, Chinatown, Yokohama, Japan, 231-0021

Highlights

Great food & dining

The bakery shop just below the hotel sells delicious donuts.
Excellent room comfort & quality

Larger room than i expected and very clean and comfortable.
Gym

Has fitness center, laundry facilities, and meeting rooms.
Room amenities

It was well equipped and had a nice port view.
Great Breakfast

Breakfast included is at Coffee Kan and it's wonderful

Facilities

Free Wi-Fi

Front desk [24-hour]

Fitness center

Restaurants

Shared kitchen

Luggage storage

Balcony/terrace

Breakfast

About us

Citadines Harbour Front Yokohama is perfect for two travelers seeking luxury and culture. Located near Chinatown, it offers stylish rooms, a rooftop terrace with panoramic views, and an app for seamless access. This ideal base allows easy exploration of the area's culinary delights. Chinatown, Yokohama is a vibrant area with colorful shops, authentic eateries, and cultural festivals. The hotel features excellent amenities, including a fitness center and a cozy coffee shop. Selected rooms offer sea breeze and stunning harbor views. Essential comforts such as air conditioning and free Wi-Fi ensure a pleasant stay. Located within walking distance to landmarks like the Yokohama Red Brick Warehouse and Pacifico Yokohama, guests can also explore nearby Motomachi Shopping Street for an ideal urban escape. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

9 travelers have booked today.

Cleanliness 9.5
Service 9.3
Facilities 9.2
Location 9.2

Based on 5,021 verified reviews

Cleanliness

9.5

Service

9.3

Facilities

9.2

Location

9.2

Value for money

9.2

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Nearest transportation options

Nihon Odori Train Station is within 0.08 km

Kannai is within 0.63 km

See map

9.2Exceptional

Location rating score

Exceptional location - 10 meters from city center
Exceptional for walking
More details on walking
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There are 223 places in walking distance!

Walkable places
International Postal Service Founding Post Office Monument
40 m
Yokohama Museum of Eurasian Cultures
50 m
Yokohama Kaigan Church
50 m
Yokohama Information Cultural Center
60 m
The Japan Newspaper Museum
70 m
Popular landmarks
Osanbashi Yokohama International Passenger Terminal
520 m
Yokohama Chinatown
540 m
Yamashita Park
600 m
Yokohama Red Brick Warehouse
660 m
Cup Noodles Museum Yokohama
1.1 km
Closest landmarks
Monument of the Conclusion of Japan-US Friendship Treaty
140 m
Tabunoki Tree in Courtyard
150 m
Kanagawa Prefectural Office, Main Building
160 m
Yokohama Mitsui-Bussan Building
160 m
Silk Museum
160 m

Good to know

Value for money9.2
Location rating9.2
Nearest airportHaneda Airport (HND)
Distance to airport16.8 km

Rooms available at Citadines Harbour Front Yokohama

Studio Premier Twin
...
  • Room size: 28 m²/301 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Studio Premier Double
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  • Room size: 36 m²/388 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Studio Executive Double Harbour View
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  • Room size: 29 m²/312 ft²
  • Harbor view
  • 1 queen bed
Enter dates to see prices
Studio Executive Twin Harbour View
...
  • Room size: 29 m²/312 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
1 Bedroom Executive
...
  • Room size: 55 m²/592 ft²
  • 1 queen bed & 1 sofa bed
  • 1 queen bed & 1 sofa bed
Enter dates to see prices
Studio Twin
...
  • Room size: 26 m²/280 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
2 Bedroom
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  • Room size: 94 m²/1012 ft²
  • Harbor view
  • 1 queen bed & 2 single beds...
Enter dates to see prices
1 Bedroom Deluxe
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  • Room size: 41 m²/441 ft²
  • 1 queen bed & 1 sofa bed
  • 1 queen bed & 1 sofa bed
Enter dates to see prices
Studio Executive Double
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  • Room size: 29 m²/312 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Studio Deluxe Double
...
  • Room size: 26 m²/280 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
More about Citadines Harbour Front Yokohama

More about Citadines Harbour Front Yokohama

Welcome to Citadines Harbour Front Yokohama: A Modern Oasis in Japan

Nestled in the vibrant heart of Yokohama, Citadines Harbour Front Yokohama is a contemporary 3-star hotel that opened its doors in 2023, offering an exceptional blend of comfort and convenience for both leisure and business travelers. With a prime location near the waterfront, guests can enjoy stunning views and easy access to the city’s rich cultural heritage, shopping districts, and delicious culinary offerings. This hotel is designed to cater to the needs of modern travelers, ensuring a memorable stay in one of Japan's most dynamic cities. Citadines Harbour Front Yokohama features a total of 242 well-appointed rooms, each designed with a focus on style and functionality. Check-in is a breeze from 3:00 PM, allowing you to settle in and unwind after your journey. The hotel also embraces family-friendly policies, welcoming children aged 0 to 6 to stay free of charge, making it an ideal choice for families exploring Yokohama together. With check-out available until 11:00 AM, you can enjoy a leisurely morning before continuing your adventures in this captivating destination.

Unwind and Connect at Citadines Harbour Front Yokohama's Entertainment Facilities

At Citadines Harbour Front Yokohama, guests are invited to unwind and socialize in the hotel's inviting salon and shared lounge area, designed to foster a sense of community and relaxation. The salon offers a cozy atmosphere where you can curl up with a good book, engage in lively conversations with fellow travelers, or simply enjoy a moment of tranquility as you sip on a freshly brewed cup of coffee. With its stylish decor and comfortable seating, this space serves as the perfect backdrop for both casual meet-ups and quiet reflection. The shared lounge and TV area is another highlight of the hotel's entertainment facilities, providing a vibrant space where guests can gather to watch their favorite shows or catch up on the latest sports events. Equipped with plush seating and a large screen, this area is ideal for those looking to connect with others or simply enjoy a fun movie night. Whether you're traveling solo or with friends and family, Citadines Harbour Front Yokohama's entertainment facilities ensure that your stay is filled with enjoyment and camaraderie, making it a memorable experience in the heart of Yokohama.

Elevate Your Workout Experience at Citadines Harbour Front Yokohama

At Citadines Harbour Front Yokohama, staying fit while traveling is a breeze, thanks to our exceptional fitness center. Open 24 hours a day, this complimentary facility is designed to cater to your every fitness need, allowing you to maintain your workout routine at your convenience. Whether you’re an early riser or a night owl, you can easily access state-of-the-art exercise equipment at any hour, ensuring your fitness goals are always within reach. Our fitness center boasts a variety of modern machines and equipment, including treadmills, stationary bikes, and strength training apparatus, all meticulously maintained to provide a safe and effective workout environment. Each piece of equipment is designed to help you achieve your personal fitness goals, whether you're looking to build strength, improve endurance, or simply enjoy a refreshing workout after a day of exploring Yokohama. With a commitment to your health and wellbeing, Citadines Harbour Front Yokohama makes it easy to stay active and energized during your stay.

Convenience Facilities at Citadines Harbour Front Yokohama

Citadines Harbour Front Yokohama offers a range of thoughtful convenience facilities designed to enhance your stay. Guests can enjoy complimentary Wi-Fi in all rooms, ensuring seamless connectivity whether for work or leisure. For added convenience, the hotel provides daily housekeeping services to keep your space fresh and comfortable throughout your visit. If you need to do laundry, the on-site laundromat and laundry service make it easy to refresh your wardrobe without leaving the property. To cater to your practical needs, the hotel features a luggage storage service, allowing you to explore Yokohama without the burden of your luggage. A vending machine is available on-site for quick snacks and beverages whenever you need a refreshment. Additionally, a designated smoking area ensures a comfortable and respectful environment for guests who smoke, while public areas are equipped with free Wi-Fi, making it easy to stay connected and productive during your stay.

Comfort and Convenience in Every Room at Citadines Harbour Front Yokohama

Experience a blend of comfort and modern amenities in the thoughtfully designed rooms of Citadines Harbour Front Yokohama. Each space is equipped with air conditioning to ensure a pleasant stay regardless of the weather, and blackout curtains provide a restful environment for a good night's sleep. Guests can unwind in the separate living room, perfect for relaxing or entertaining, while enjoying the latest entertainment on the television. The rooms also feature a refrigerator for your convenience, along with complimentary instant coffee and tea to start your day right.

Delight in Dining at Citadines Harbour Front Yokohama

Guests at Citadines Harbour Front Yokohama can enjoy a cozy and inviting coffee shop, perfect for relaxing with a freshly brewed coffee or a light snack after a day of exploring Yokohama. For those who prefer a more personalized dining experience, the shared kitchen offers a convenient space to prepare your own meals, giving guests the flexibility to enjoy homemade dishes at any time. Each morning, start your day with a satisfying breakfast buffet featuring a variety of delicious options to energize your adventures in the city. Complementing these facilities, daily housekeeping ensures that your accommodation remains clean and comfortable throughout your stay, allowing you to unwind and focus on your trip. Whether you're enjoying a quiet coffee break, preparing a meal in the shared kitchen, or indulging in a hearty breakfast buffet, Citadines Harbour Front Yokohama provides a welcoming and flexible dining environment tailored to your needs.

Explore the Room Offerings at Citadines Harbour Front Yokohama

At Citadines Harbour Front Yokohama, guests can choose from a diverse range of thoughtfully designed rooms that cater to various preferences and needs. The Deluxe Double room, spanning 26 square meters, features a plush Queen Bed, providing a cozy sanctuary for couples or solo travelers. For those seeking a slightly more compact option, the Studio Double offers a harmonious blend of comfort and style within its 25 square meters. Families or groups can opt for the spacious 1 Bedroom Executive, which boasts 55 square meters of living space, complete with a Sofa Bed and a Queen Bed, ensuring ample room for relaxation and enjoyment. For travelers who appreciate versatility, the Premier Twin and Studio Twin rooms, featuring 28 and 26 square meters respectively, are perfect for friends or colleagues sharing their stay, with two Single Beds in each. The 2 Bedroom suite is a remarkable choice for larger families or groups, providing an expansive 94 square meters of space with a Sofa Bed, a Queen Bed, and two Single Beds. Each room type at Citadines Harbour Front Yokohama promises a unique experience, allowing guests to find the perfect fit for their stay. Booking through Agoda not only guarantees the best prices available but also ensures a hassle-free experience, allowing you to secure your ideal room effortlessly and focus on what truly matters—enjoying your time in Yokohama.

Discover the Vibrant Charm of Yokohama Chinatown

Yokohama Chinatown, the largest Chinatown in Japan and one of the most vibrant in the world, invites you to immerse yourself in a colorful tapestry of culture, cuisine, and history. Just a stone's throw away from Citadines Harbour Front Yokohama, this bustling neighborhood boasts over 600 shops and restaurants, each offering a tantalizing glimpse into the rich culinary traditions of China. As you stroll through the ornate gates and lively streets adorned with red lanterns and intricate decorations, the air is filled with the mouthwatering aromas of freshly steamed dumplings, savory Peking duck, and sweet mooncakes, making it a paradise for food lovers and cultural enthusiasts alike. Beyond the culinary delights, Yokohama Chinatown is steeped in history, with its roots tracing back to the mid-19th century when foreign trade flourished in the port city. Visitors can explore the beautiful Kanteibyo Temple, dedicated to the Chinese god of prosperity, where vibrant festivals and traditional ceremonies take place throughout the year. The area also features charming shops selling traditional Chinese goods, from silk garments to handcrafted souvenirs. Whether you're sampling street food, shopping for unique gifts, or simply soaking in the lively atmosphere, Yokohama Chinatown offers an unforgettable experience that beautifully blends the essence of Chinese culture with the vibrant spirit of Yokohama.

Getting to Citadines Harbour Front Yokohama from Nearby Airports

Traveling to Citadines Harbour Front Yokohama is a seamless experience, especially when arriving at one of the nearby airports. The closest airport is Tokyo Haneda Airport (HND), which is about 20 kilometers away. To reach the hotel, you can take the Keikyu Airport Line directly from Haneda to Yokohama Station, a journey that takes approximately 25 minutes. From Yokohama Station, you can easily transfer to the Minato Mirai Line or take a taxi for a quick ride to Chinatown, where the hotel is conveniently located. The vibrant streets of Chinatown are just a short distance away, allowing you to soak in the local culture as you approach your destination. Alternatively, if you’re flying into Narita International Airport (NRT), which is about 90 kilometers from Yokohama, you can catch the Narita Express (N'EX) train to Yokohama Station. This scenic train ride takes around 90 minutes and offers a comfortable and efficient way to travel. Upon arriving at Yokohama Station, you can follow the same route as from Haneda, either by taking the Minato Mirai Line or a taxi. Both options provide a pleasant introduction to the charm of Yokohama, setting the stage for a delightful stay at Citadines Harbour Front, where you can enjoy modern amenities and stunning views of the harbor.

Affordable Luxury at Citadines Harbour Front Yokohama

Nestled in the vibrant heart of Yokohama, Citadines Harbour Front Yokohama offers an exceptional blend of comfort and convenience at an average price range of $101 to $150 per night. This pricing places it on par with the overall average hotel room cost in Yokohama, ensuring that guests can enjoy a premium stay without breaking the bank. With its modern amenities and strategic location, this hotel is an ideal choice for both leisure travelers and business professionals looking to explore the city or attend meetings. What sets Citadines Harbour Front apart is not just its competitive pricing but also the value it delivers. Guests can indulge in spacious accommodations, well-equipped kitchens, and stunning views of the waterfront, making it a perfect retreat after a day of exploring Yokohama's rich culture and attractions. Whether you're visiting for a weekend getaway or an extended stay, the hotel’s pricing structure ensures that you can enjoy a luxurious experience while staying within your budget.

Exceptional Stay at Citadines Harbour Front Yokohama

Citadines Harbour Front Yokohama stands out as a premier accommodation choice, earning an impressive overall rating of 9.2. Guests consistently praise the hotel's remarkable cleanliness, reflected in a stellar score of 9.5, ensuring a pristine and inviting environment for every visitor. From the moment you step into the elegantly designed spaces, the attention to detail and commitment to hygiene create a welcoming atmosphere that enhances the overall stay. The location of Citadines Harbour Front is another highlight, boasting a rating of 9.2. Nestled in the vibrant city of Yokohama, guests enjoy easy access to scenic waterfront views and a variety of local attractions. The hotel’s facilities are equally commendable, achieving a score of 9.1, providing modern amenities that cater to both leisure and business travelers. With a dedicated staff performance rating of 9.2, the attentive and friendly team at Citadines ensures that every guest feels valued and well taken care of, making for an unforgettable experience.

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Amenities and facilities

Exceptional9.2

Facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bottle of water
  • Breakfast [buffet]
  • Coffee/tea in restaurant
  • Coffee shop
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Kids toothbrush
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • In-room safe box
  • Non-smoking
  • Refrigerator
  • Shower
  • Slippers
  • Towels
  • TV

Location

5-2, Nihon Odori, Chinatown, Yokohama, Japan, 231-0021

Exceptional9.2

Location

Airports
  • Haneda Airport (HND)
    16.8 km
  • Narita International Airport (NRT)
    76.8 km
Public transportation
  • Nihon Odori Train Station
    80 m
  • Kannai
    630 m
Hospital or clinic
  • Gojo Dental Clinic
    420 m
Shopping
  • Yokohama Motomachi Shopping Street
    870 m
Convenience store
  • Lawson
    240 m
Cash withdrawal
  • ATM
    40 m

What's nearby

Popular landmarks
  • Osanbashi Yokohama International Passenger Terminal
    520 m
  • Yokohama Chinatown
    540 m
  • Yamashita Park
    600 m
  • Yokohama Red Brick Warehouse
    660 m
  • Cup Noodles Museum Yokohama
    1.1 km
  • Yokohama Landmark Tower
    1.4 km
  • Yokohama Minato Mirai 21
    1.6 km
  • Sankeien Gardens
    3.5 km
  • Shin-Yokohama Ramen Museum
    7.5 km
  • Yokohama Hakkeijima Sea Paradise
    12.2 km
Nearby landmarks
  • International Postal Service Founding Post Office Monument
    40 m
  • Yokohama Museum of Eurasian Cultures
    50 m
  • Yokohama Kaigan Church
    50 m
  • Yokohama Information Cultural Center
    60 m
  • The Japan Newspaper Museum
    70 m
  • Broadcast Library
    70 m
  • Nihon Odori Train Station
    80 m
  • Statue of Shimbun Shonen
    110 m
  • Yokohama Archives of History Museum
    120 m
  • Yokohama-District-Court
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Up to one child aged 6 years old or below can stay for free if using existing bedding.
  • Our property does not have a parking lot. Please use a nearby coin parking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)2700 JPY
The property
  • Year property opened2023
  • Number of floors17
  • Number of rooms 242
  • Non-smoking rooms/floorsyes
  • License Id / Local Tax ID/ Entity Name横浜市 中生指令第5008号

Reviews of Citadines Harbour Front Yokohama from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 10
  • 9.2
  • 8.0
  • 10
  • 10
  • 8.0
  • 10
  • 10
  • 10

Most recent

  • Cleanliness score 9.5 out of 10 and is a high score in Yokohama
    Cleanliness9.5
  • Service score 9.3 out of 10 and is a high score in Yokohama
    Service9.3
  • Facilities score 9.2 out of 10 and is a high score in Yokohama
    Facilities9.2
  • Location score 9.2 out of 10 and is a high score in Yokohama
    Location9.2
  • Value for money score 9.2 out of 10 and is a high score in Yokohama
    Value for money9.2
High score for Yokohama

Rating

9+ Exceptional (526)
8-9 Excellent (85)
7-8 Very Good (59)
6-7 Good (12)
<6 Below Expectation (17)
Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 189 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Service

Mentioned in 128 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Cleanliness

Mentioned in 125 reviews
sentiment-positive-indicator
96% Positive
sentiment-negative-indicator
4% Unfavourable

Room size

Mentioned in 83 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Room comfort

Mentioned in 69 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

In room amenities

Mentioned in 58 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Breakfast

Mentioned in 42 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
19% Unfavourable

Room view

Mentioned in 36 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Check in

Mentioned in 28 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable
Showing 699 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Eugene from Philippines
    Family with young children
    Studio Deluxe Double
    Stayed 7 nights in February 2026

    “Best Ascott Property so far”

    I initially booked a 1‑Bedroom Executive and a separate Studio Double for my son. What attracted me most were the amenities — the in‑room washing machine, the kitchen, and the promise of a spacious layout. These were exactly what we needed for a comfortable family stay. When we arrived, the front desk informed us that our 1‑Bedroom Executive had been upgraded to a 2‑Bedroom unit, which we truly appreciated. But nothing prepared us for the surprise waiting upstairs. The moment we opened the door, we were honestly shocked — in the best way. The room was massive, beautifully designed, and far exceeded our expectations. It was a genuine “wow” moment for all of us. Since this is an Ascott property, we already expected a certain level of quality, but this stay surpassed every Ascott we’ve tried — even the one in Singapore. The cleanliness, attention to detail, and the choice of furniture and appliances were all exceptional. Even housekeeping maintained that same level of care throughout our stay. If I had to mention one issue, it would be the foul odor coming from the toilet in the master bedroom — something that smelled like it was coming from the septic line. It wasn’t enough to ruin the stay, but it was noticeable. Despite that, our overall experience was outstanding, and I would still confidently give this hotel a 5 out of 5. We would absolutely stay here again.

    Reviewed March 09, 2026

    Thank you very much for choosing to stay with us and for sharing such a wonderful review. We are delighted to hear that the room amenities, including the in-room washing machine, kitchen, and spacious layout, met your expectations and contributed to a comfortable stay for you and your family. It is especially rewarding to know that the apartment exceeded your expectations upon arrival and that you enjoyed the space and design of the room. We truly appreciate your kind words and are very pleased that your experience with us has been your best Ascott stay so far. Your feedback means a great deal to our team and serves as wonderful encouragement for us to continue delivering memorable stays for our guests. We sincerely look forward to welcoming you and your family again in the near future.

    Responded March 11, 2026
    Citadines Harbour Front Yokohama
  2. 10.0
    Exceptional
    Eugene from Philippines
    Family with young children
    1 Bedroom Executive
    Stayed 7 nights in February 2026

    “Best Ascott Property”

    I initially booked a 1‑Bedroom Executive and a separate Studio Double for my son. What attracted me most were the amenities — the in‑room washing machine, the kitchen, and the promise of a spacious layout. These were exactly what we needed for a comfortable family stay. When we arrived, the front desk informed us that our 1‑Bedroom Executive had been upgraded to a 2‑Bedroom unit, which we truly appreciated. But nothing prepared us for the surprise waiting upstairs. The moment we opened the door, we were honestly shocked — in the best way. The room was massive, beautifully designed, and far exceeded our expectations. It was a genuine “wow” moment for all of us. Since this is an Ascott property, we already expected a certain level of quality, but this stay surpassed every Ascott we’ve tried — even the one in Singapore. The cleanliness, attention to detail, and the choice of furniture and appliances were all exceptional. Even housekeeping maintained that same level of care throughout our stay. If I had to mention one issue, it would be the foul odor coming from the toilet in the master bedroom — something that smelled like it was coming from the septic line. It wasn’t enough to ruin the stay, but it was noticeable. Despite that, our overall experience was outstanding, and I would still confidently give this hotel a 5 out of 5. We would absolutely stay here again.

    Reviewed March 09, 2026

    Thank you for taking the time to share the continuation of your review and for your generous feedback. We are truly delighted to know that the apartment created such a memorable “wow” moment for you and your family. Your kind words about the spacious design, cleanliness, and attention to detail mean a great deal to our team. It is especially rewarding to hear that our housekeeping team maintained the same level of care throughout your stay, and we will certainly share your encouraging comments with them. We also appreciate you bringing the odor in the master bedroom toilet to our attention. Please accept our sincere apologies for the inconvenience this may have caused. Your feedback has been shared with our maintenance team so that the matter can be carefully checked and addressed. Thank you again for your thoughtful review and for rating your stay so highly. It would be our pleasure to welcome you and your family back for another comfortable and memorable stay in the future.

    Responded March 11, 2026
    Citadines Harbour Front Yokohama
  3. 10.0
    Exceptional
    Amnart from Singapore
    Solo traveler
    Studio Executive Double
    Stayed 7 nights in June 2025

    “Long stay at Citadines Harbour Front Yokohama”

    Booked for 7+7 nights (added due to unexpected need). Executive room comes with kitchen, which is convenient, but you can also use the kitchenette and microwave at resident lounge. Free coffee (Nespresso) at lobby and lounge, good for coffee lover like me. Clean room and all equipment is i good condition. Friendly staffs, both at the lobby and breakfast. Breakfast is standard Japanese business hotel style. Coin laundry available which is very useful for my long stay. Good location, directly connected to Tokyu station (Nihon Odori), just a short walk to pier and Yokohama stadium, 10-min walk to Chinatown, and few stations away from Yokohama and Minatomirai. Definitely recommended. Definitely

    Reviewed June 24, 2025

    Thank you so much for your fantastic review of Citadines Harbour Front Yokohama! We're absolutely thrilled that you enjoyed so many aspects of your stay with us. We aim to provide an exceptional experience for all our guests, and your feedback lets us know we're achieving that goal. Thank you again for choosing Citadines Yokohama! We look forward to welcoming you back again soon.

    Responded June 27, 2025
    Citadines Harbour Front Yokohama
  4. 10.0
    Exceptional
    Robert from United States
    Family with young children
    1 Bedroom Deluxe
    Stayed 5 nights in July 2025

    “Excellent Location and great rooms!”

    My family took a 1 bedroom deluxe and this is more like a small one bedroom apartment than a hotel room. A spacious bedroom for mom and dad, and an outer room with a couch bed for our son. Includes a kitchenette with both a stove and a microwave and cooking utensils plus a washing machine! Highly recommended. The staff at the Citadines have been great! Extra credit to Ricky and the front desk on the late night shift for all his hard work.

    Reviewed July 16, 2025

    Thank you so much for your fantastic review of Citadines Harbour Front Yokohama! We're absolutely thrilled that you enjoyed so many aspects of your stay with us. We aim to provide an exceptional experience for all our guests, and your feedback lets us know we're achieving that goal. Thank you again for choosing Citadines Yokohama! We look forward to welcoming you back again soon.

    Responded July 17, 2025
    Citadines Harbour Front Yokohama
  5. 9.6
    Exceptional
    AIKO from Japan
    Group
    Deluxe
    Stayed 1 night in August 2025

    “Comfortable”

    I am very satisfied with both the facilities and equipment at the new hotel. Initially, I booked for three people with a double room and an extra bed, and then I added one more person, booking a separate high-floor double room with a sea view, resulting in two groups of two people each. The additional room had a really great view, and I was pleased with it; the originally booked room also had a beautiful view of an interesting building and street across from it, which was nice as well. When I tried to have tea in the shared lounge, every cup was already used every time I went there, so I ended up having to go back to my room to get my own cup, which was a bit disappointing. I should have contacted the staff about it. Aside from that, I was extremely satisfied with the location and would love to use this hotel again. I booked through Agoda, and it mentioned in the reservation confirmation that I needed to bring a photo ID of the booker and a credit card for check-in, but neither was necessary.

    Reviewed August 15, 2025
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    この度は、シタディーンハーバーフロント横浜をご利用いただき、誠にありがとうございます。また、今回のご滞在に関して、お客様からのご感想を頂戴しうれしい限りでございます。 ご滞在いただくお客様がお寛ぎいただける空間を提供できるよう努めて参ります。また、お客様より頂戴したお褒めの言葉を励みに、引き続き良いサービスを提供できるよう励んで参ります。またのご利用を従業員一同心よりお待ち申し上げております。

    Responded August 24, 2025
    Citadines Harbour Front Yokohama
Changed to review page 1

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