Courtyard by Marriott Shanghai Songjiang

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No 1277 Xin Songjiang Road, Songjiang District, SongJiang and University Town, Shanghai, China, 201600

Highlights

Great Breakfast

Sparkling clean

Sparkling clean

Air conditioning

Daily housekeeping

Currency exchange

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

Luggage storage

Breakfast

Your dates are popular among travelersPopular destination! Properties in Shanghai are being booked every minute!
Value for money 8.0
Service 7.9
Location 7.5
Cleanliness 7.1

Based on 616 verified reviews

Value for money

8.0

Service

7.9

Location

7.5

Cleanliness

7.1

Facilities

6.8

See map

7.5Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Zhujiajiao Ancient Town
16.7 km
Xintiandi
32.5 km
Shanghai Museum (Shanghai Bowuguan)
33.1 km
Nanjing Lu (Nanjing Road)
34.0 km
Yu Garden (Yuyuan)
34.1 km
Closest landmarks
Gateball court
610 m
Songjiang Central Park
720 m
Shanghai Lixin University of Commerce
910 m
Thames Town
1.2 km
Lan Qiao XiuXian ShangYeJie
1.2 km

Good to know

Value for money8.0
Location rating7.5
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport20.9 km

Rooms available at Courtyard by Marriott Shanghai Songjiang

Executive lounge access, 1 Bedroom Suite, 1 King, City view
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive lounge access, Guest room, 1 King, City view, High floor
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
executive lounge access, guest room, 2 double, city view, high floor
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
Enter dates to see prices
executive lounge access, 1 bedroom larger suite, 1 king, city view, high floor
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive lounge access, Vice Presidential Suite, 1 King, City view, High floor
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest room, 1 King, City view
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest room, 2 Double, City view
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Vise Presidential Suite
...
  • Room size: 120 m²/1292 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Panoramic Suite
...
  • Room size: 80 m²/861 ft²
  • Lake view
  • 1 queen bed
Enter dates to see prices
Executive Room (2 beds)
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Courtyard by Marriott Shanghai Songjiang has car park onsite for all visitors traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Courtyard by Marriott Shanghai Songjiang features accessible facilities for guest who need additional support such as Facilities for disabled guests and On-site accessible self parking for further convenience throughout your stay at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Courtyard by Marriott Shanghai Songjiang's policy pertaining to children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Verified past guests that have stayed at Courtyard by Marriott Shanghai Songjiang had an average nightly stay of 3 nights at this property.

Courtyard by Marriott Shanghai Songjiang's most popular month where verified visitors have stayed the most is in January.

Past visitors that stayed at Courtyard by Marriott Shanghai Songjiang have given this property a rating of 8.0 for its exceptional value for money as the primary highlight for their stay.

Past business travelers that have stayed at this property have given Courtyard by Marriott Shanghai Songjiang an average rating of 6.7. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Songjiang Xincheng Metro Station, 2543.94 m away from Courtyard by Marriott Shanghai Songjiang.

The closest airport to Courtyard by Marriott Shanghai Songjiang is Shanghai Hongqiao International Airport, 21.0 km away.

Wake up to an exceptional continental and buffet breakfast at Courtyard by Marriott Shanghai Songjiang. Guest visitors can enjoy breakfast offered with an additional charge of 118 CNY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.

More about Courtyard by Marriott Shanghai Songjiang

More about Courtyard by Marriott Shanghai Songjiang

Discover Comfort and Convenience at Courtyard by Marriott Shanghai Songjiang

Nestled in the vibrant city of Shanghai, the Courtyard by Marriott Shanghai Songjiang offers a perfect blend of modern comfort and local charm. Guests can enjoy a seamless check-in experience from 2:00 PM and relax in spacious, well-appointed rooms designed to cater to both business and leisure travelers. With a convenient check-out time of 12:00 PM, visitors have ample opportunity to unwind and soak in the dynamic atmosphere of Shanghai. Families traveling with children will appreciate the hotel’s welcoming child policy, which allows kids aged 1 to 17 to stay free of charge. This thoughtful policy makes Courtyard by Marriott Shanghai Songjiang an ideal choice for families seeking a comfortable stay without the hassle of additional costs. Whether you're exploring the city’s cultural sites or attending business meetings, this hotel provides a friendly, accommodating environment for all guests.

Relax and Unwind at the Hotel’s Stylish Bar

Discover the perfect spot to unwind after a busy day at the Courtyard by Marriott Shanghai Songjiang’s sophisticated bar. Whether you're looking to enjoy a refreshing cocktail, a glass of fine wine, or a creative mocktail, the bar offers a welcoming ambiance that encourages relaxation and socializing. The expertly crafted beverages and cozy setting make it an ideal place to gather with friends or colleagues, creating memorable moments in a stylish environment.

Exceptional Convenience Facilities at Courtyard by Marriott Shanghai Songjiang

Experience unparalleled comfort and ease with the comprehensive convenience facilities offered at Courtyard by Marriott Shanghai Songjiang. Guests can enjoy the convenience of 24/7 room service, ensuring that delicious meals and refreshments are always just a call away, whether you're craving a late-night snack or an early breakfast. For added security and peace of mind, the hotel provides safety deposit boxes, allowing guests to store their valuables securely during their stay. To enhance your stay, the hotel features a dedicated concierge service ready to assist with travel arrangements, local recommendations, and any special requests. For guests seeking pristine attire or quick laundry solutions, the dry cleaning service offers a hassle-free way to keep your wardrobe fresh. Additionally, daily housekeeping ensures that your room remains spotless and comfortable, providing a relaxing environment for your entire visit. Courtyard by Marriott Shanghai Songjiang truly prioritizes your convenience and comfort at every turn.

Convenient Transport Facilities at Courtyard by Marriott Shanghai Songjiang

Experience seamless mobility during your stay at Courtyard by Marriott Shanghai Songjiang with our comprehensive transport amenities. Guests can enjoy the convenience of onsite car parking, providing a secure and accessible space for your vehicle right at the hotel. For added ease, our valet parking service ensures your car is handled with care, allowing you to focus on your plans without worry. For those seeking flexibility and independence, the hotel also offers car hire services, making it effortless to explore the vibrant city of Shanghai and its surrounding attractions. Whether you're arriving by car or planning to rent one during your stay, our transport facilities are designed to provide maximum convenience, comfort, and peace of mind for every guest.

Comfort and Convenience in Every Room at Courtyard by Marriott Shanghai Songjiang

Experience true relaxation with our thoughtfully appointed rooms, featuring plush bathrobes that invite you to unwind in style after a day of exploring Shanghai. Each room comes equipped with a reliable hair dryer, ensuring you can effortlessly prepare for your day or evening plans. Whether you're here for business or leisure, our facilities are designed to make your stay as comfortable as possible.

Exceptional Dining and Refreshing Offerings at Courtyard by Marriott Shanghai Songjiang

Guests at Courtyard by Marriott Shanghai Songjiang can indulge in a variety of delightful dining options designed to cater to every taste. Start your day with a hearty breakfast buffet featuring a diverse selection of fresh, flavorful dishes, or opt for a quick and convenient continental breakfast to fuel your morning. The hotel’s inviting coffee shop provides a perfect spot to relax with a expertly brewed coffee and light snacks, ideal for casual meetings or leisurely afternoons. For added convenience, the hotel offers comprehensive room service, allowing guests to enjoy delicious meals and beverages in the comfort and privacy of their own rooms. Daily housekeeping ensures that your stay remains comfortable and hassle-free, while grocery delivery services help you gather essentials or special treats without leaving the hotel. Whether you’re here for business or leisure, Courtyard by Marriott Shanghai Songjiang’s thoughtful dining facilities are designed to enhance your stay with comfort, convenience, and culinary delight.

Luxurious Room Options at Courtyard by Marriott Shanghai Songjiang

Discover a range of elegantly appointed rooms designed to meet your comfort and style preferences at Courtyard by Marriott Shanghai Songjiang. Choose from the cozy Guest Room with either a King or Double Beds, each offering 40 square meters of space and stunning city views. For those seeking an elevated experience, the Executive Guest Rooms on high floors provide the same spaciousness and city vistas, along with exclusive access to the Executive Lounge. For guests desiring more room to relax and entertain, the 1 Bedroom Suite and Larger Suite offer 80 square meters of luxury, perfect for extended stays or special occasions, with the added benefit of Executive Lounge privileges. For ultimate opulence, the Vice Presidential Suite spans 120 square meters, providing an expansive and sophisticated retreat with breathtaking city views.

Discover the Vibrant Charm of Songjiang and University Town in Shanghai

Nestled in the scenic western outskirts of Shanghai, Songjiang offers a perfect blend of historic charm and modern development. This picturesque district is renowned for its lush green landscapes, ancient waterways, and cultural landmarks such as the beautiful Sheshan Basilica and the historic Zuibaichi Garden. Visitors can enjoy tranquil strolls along traditional streets, explore local markets, or unwind in serene parks that provide a peaceful escape from the bustling city center. Songjiang’s rich history and natural beauty make it an ideal destination for travelers seeking both relaxation and cultural enrichment. Just a short distance from Songjiang lies Shanghai University Town, a vibrant hub of education, innovation, and youthful energy. This dynamic area is home to several prestigious universities and research institutes, fostering a lively atmosphere filled with academic events, modern cafes, and lively student communities. The campus surroundings feature contemporary architecture, innovative art installations, and a variety of dining options that cater to diverse tastes. Whether you're exploring the academic environment or simply enjoying the youthful vibe, University Town adds a unique and energetic dimension to your Shanghai experience.

Seamless Journey from Shanghai Airports to Courtyard by Marriott Shanghai Songjiang

Travelers arriving at Shanghai Hongqiao International Airport or Shanghai Pudong International Airport will find convenient options to reach the Courtyard by Marriott Shanghai Songjiang, nestled in the vibrant Songjiang district near University Town. From Hongqiao Airport, the most straightforward route is to take a taxi or ride-hailing service directly to the hotel, which typically takes around 40 to 50 minutes depending on traffic. For a more economical option, you can use the Shanghai Metro: board Line 2 from Hongqiao Railway Station and transfer at Longyang Road to Line 16 towards Songjiang University Town Station. The hotel is just a short walk from the station, making this a cost-effective and efficient choice. If arriving at Pudong Airport, travelers can opt for the Maglev train to Longyang Road Station, then transfer to Line 16 for a quick ride to Songjiang University Town Station. Alternatively, taking a taxi or booking a private transfer offers a hassle-free experience, especially if you have luggage or are traveling in a group. The journey by car from Pudong Airport typically takes around an hour, depending on traffic conditions. Once you arrive at the station or hotel, you’ll be welcomed by the comfortable and modern amenities of the Courtyard by Marriott Shanghai Songjiang, perfectly positioned to explore the dynamic Songjiang district and its surrounding attractions.

Discover Exciting Landmarks Near Courtyard by Marriott Shanghai Songjiang

Situated in the vibrant district of Songjiang, the Courtyard by Marriott Shanghai Songjiang offers easy access to a variety of notable attractions. Just a short drive away, Happy Valley Shanghai provides thrilling rides, entertaining shows, and a lively atmosphere perfect for family fun and adventure. For those interested in academic and cultural pursuits, the nearby Songjiang University Town is home to several prestigious universities, making it a hub of youthful energy and innovation. Nature lovers and golf enthusiasts will appreciate the proximity to Sheshan, renowned for its scenic beauty and the famous Sheshan International Golf Club. Additionally, the area features several esteemed educational institutions such as Shanghai International Studies University, Shanghai University of Engineering Science, and Shanghai Lixin University of Commerce, making it an ideal location for academic visitors. With these diverse landmarks surrounding the hotel, guests can enjoy a blend of entertainment, education, and outdoor leisure during their stay.

Convenient Public Transport Options Near Courtyard by Marriott Shanghai Songjiang

Nestled in the vibrant district of Songjiang, the Courtyard by Marriott Shanghai Songjiang offers unparalleled access to Shanghai's extensive public transportation network. The nearby Songjiang University Town Metro Station and Sheshan Metro Station provide quick and easy connections to the city’s bustling downtown and key business districts. For travelers arriving by train, the Songjiang South Railway Station Metro Station offers seamless links to regional and intercity routes, making travel both efficient and comfortable. Additional metro stations such as Jiuting, Dongjing, Minhang Development Zone, Songjiang Sports Center, and Songjiang Xincheng further expand your options to explore Shanghai's diverse attractions and neighborhoods. Zuibaichi Park Metro Station and Chedun are also within easy reach, offering convenient access to scenic spots and cultural sites. Whether commuting for business or leisure, these well-connected stations ensure that guests can effortlessly navigate Shanghai’s dynamic landscape from the comfort of their hotel.

Dining Options Near Courtyard by Marriott Shanghai Songjiang

Guests staying at Courtyard by Marriott Shanghai Songjiang are spoiled for choice when it comes to nearby dining. For authentic local flavors, A Pang Lu RouFan offers a delicious taste of traditional Shanghainese braised pork rice, while Bai Wei Jia provides a cozy spot to enjoy regional specialties. Seafood lovers can indulge at BaiYuLan Seafood Guan or Bei Hao XiangShan Seafood Hotel, both renowned for their fresh catches and flavorful dishes. Craving Japanese cuisine? Ajisen Ramen serves up comforting bowls of ramen just a short distance away. For a lively grilling experience, AKang ShaoKao offers delicious skewers and barbeque delights. Those seeking a variety of options can explore CaiDie Fang on XiLin North Road or ZhongShan Middle Road, which feature a diverse selection of local eateries. Lastly, CaiGenXiang Restaurant provides a welcoming atmosphere with a menu that highlights the best of local and fusion dishes, ensuring every palate is satisfied.

Nearby Shopping Landmarks

Guests staying at Courtyard by Marriott Shanghai Songjiang will find themselves surrounded by a vibrant shopping scene filled with diverse options. Just a short trip away is the iconic Bund18, a bustling waterfront complex offering a mix of retail, dining, and entertainment experiences. For those seeking a unique shopping adventure, the Home-Eastern Mediterranean Commercial Plaza provides a variety of international goods and specialty stores. Nature enthusiasts can visit the Jiuting Flower Market, where a colorful array of blooms and gardening supplies await. The Ping Gaoshi Center offers a modern shopping environment with a range of retail outlets, while the Songjiang Deer International Business Plaza and Songjiang Store cater to both business and leisure shoppers. Art lovers can explore the Ren Weiyin Art Gallery, showcasing contemporary artworks, and for a more traditional retail experience, the first department store, Matsue, offers a wide selection of fashion and household items. Whether you're looking for luxury brands, local crafts, or unique finds, these shopping landmarks ensure a memorable retail experience during your stay.

Affordable Comfort at Courtyard by Marriott Shanghai Songjiang Compared to Shanghai's Average Hotel Prices

Nestled in the vibrant district of Songjiang, the Courtyard by Marriott Shanghai Songjiang offers a blend of comfort and modern amenities at an attractive price point. With room rates ranging from $76 to $100 per night, it provides excellent value for travelers seeking a higher standard of accommodation without breaking the bank. This makes it an appealing choice for both leisure and business travelers who desire a comfortable stay in a well-appointed hotel. When compared to the average hotel room in Shanghai, which typically costs between $51 and $75 per night, the Courtyard by Marriott falls slightly above the city’s average price range. However, this premium is justified by the hotel’s superior facilities, strategic location, and the renowned Marriott quality. Guests can enjoy a more luxurious experience while still benefiting from competitive pricing, making it a worthwhile investment for those looking to elevate their stay in Shanghai.

Exceptional Service and Great Value at Courtyard by Marriott Shanghai Songjiang

Guests consistently praise Courtyard by Marriott Shanghai Songjiang for its outstanding staff performance, highlighting the warm and attentive service that makes every stay memorable. The hotel offers excellent value, ensuring guests receive premium comfort and convenience without exceeding their budget. Its strategic location in the vibrant Songjiang district makes it an ideal choice for travelers seeking both accessibility and comfort in Shanghai. While some may note room facilities could be further enhanced, the overall cleanliness and well-maintained environment contribute to a pleasant and inviting atmosphere. Visitors appreciate the hotel’s thoughtful amenities and the professional attitude of the staff, which together create a welcoming retreat after a day of exploring the city. Whether for business or leisure, Courtyard by Marriott Shanghai Songjiang offers a reliable and satisfying experience for all guests.

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Amenities and facilities

Good6.8

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Daily disinfection in common areas
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Full american breakfast
  • Grocery delivery
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Dressing room
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Private bathroom
  • Radio
  • Satellite/cable channels
  • Scale
  • Slippers

Location

No 1277 Xin Songjiang Road, Songjiang District, SongJiang and University Town, Shanghai, China, 201600

Very good7.5

Location

Airports
  • Shanghai Hongqiao International Airport (SHA)
    20.9 km
  • Shanghai Pudong International Airport (PVG)
    58.5 km
Public transportation
  • Songjiang Xincheng Metro Station
    2.5 km
  • Songjiang University Town Metro Station
    2.8 km
Hospital or clinic
  • Shanghai General Hospital South
    1.5 km
Convenience store
  • Alldays
    2.7 km

What's nearby

Popular landmarks
  • Zhujiajiao Ancient Town
    16.7 km
  • Xintiandi
    32.5 km
  • Shanghai Museum (Shanghai Bowuguan)
    33.1 km
  • Nanjing Lu (Nanjing Road)
    34.0 km
  • Yu Garden (Yuyuan)
    34.1 km
  • The Bund (Wai Tan)
    35.1 km
  • Oriental Pearl Tower
    35.7 km
  • Shanghai Tower
    35.8 km
  • Shanghai World Financial Center
    36.0 km
  • Shanghai Disneyland
    44.6 km
Nearby landmarks
  • Gateball court
    610 m
  • Songjiang Central Park
    720 m
  • Shanghai Lixin University of Commerce
    910 m
  • Thames Town
    1.2 km
  • Lan Qiao XiuXian ShangYeJie
    1.2 km
  • Shanghai Institute of Foreign Trade
    1.3 km
  • Old Town Square
    1.5 km
  • Songjiang University Town
    1.5 km
  • Shanghai International Studies University
    1.5 km
  • Byron Garden
    1.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)118 CNY

Reviews of Courtyard by Marriott Shanghai Songjiang from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.7

Very good

From 19 reviews

  • Value for money score 8 out of 10 and is a high score in Shanghai
    Value for money8.0
  • Service score 7.9 out of 10 and is a high score in Shanghai
    Service7.9
  • Location score 7.5 out of 10 and is a high score in Shanghai
    Location7.5
  • Cleanliness score 7.1 out of 10
    Cleanliness7.1
  • Facilities score 6.8 out of 10
    Facilities6.8
High score for Shanghai

Rating

9+ Exceptional (0)
8-9 Excellent (1)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (2)
Guest Type
Room Type
Language

Show reviews that mention 

Air conditioning

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable

Breakfast

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable

Cleanliness

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable
Showing 5 verified guest comments
  1. 8.4
    Excellent
    KAI from Malaysia
    Business traveler
    Guest room, 1 King, City view
    Stayed 1 night in March 2025

    “Centralized Air-conditioning and cafe tables aren't clean.”

    The room Air-conditioning is centralized controlled, I can't adjusted the aircon temperature at the room and it's hot . Called the receptionist and was told not able to adjustr the aircon temperature due to it's centralized controlled . The cafeteria for breakfast were have a lots of vacant but we don't have cafe staff available to clean the tables..

    Reviewed March 04, 2025
  2. 8.0
    Excellent
    maria from Philippines
    Business traveler
    Guest room, 1 King, City view
    Stayed 4 nights in October 2024

    “Very good”

    Best value for money

    Reviewed November 23, 2024
  3. 8.0
    Excellent
    HYUNGJU from South Korea
    Group
    Guest room, 2 Double, City view
    Stayed 2 nights in November 2023

    “Business trip”

    A hotel with good cost-performance ratio.

    Reviewed November 16, 2023
    Auto-translated through generative A.I.
  4. 3.6
    HSIEH from Taiwan
    Business traveler
    Guest room, 2 Double, City view
    Stayed 1 night in August 2023

    “Acceptable”

    早餐差,住的品質也不好,週遭環境複雜,結合夜總會、特種行業在同一層樓!

    Reviewed August 20, 2023
  5. 4.8
    LI from Hong Kong SAR, China
    Business traveler
    Guest room, 2 Double, City view
    Stayed 1 night in April 2023

    “They cannot find my booking but just ask me to leave職員找不到我訂單,只懂說沒辦法,請我離開。”

    They cannot find my booking at first (Because of the order of surname and given name). I saw their screen while listing out the client, there is only 3 guests still not check in and they cannot even find the similar name of mine on those record. And they keep saying no record and ask me to leave, even though I shown them the booking over agoda apps( Not just screen dump). I suggest them to charge me first until they made thing right and they refused. They said they have no spare room and some how I can still search available room over agoda. Finally, another stsff glanced the screen and he suddenly find my name on the first row. What if I didnt insist them to check? I would have wasted 1000rmb. 取房時,職員說沒有找到我的預訂,即使我已經登入agoda,顯示我的訂單,但他們仍然說沒有辦法,示意我離開,我提議先再付款,待他們查清楚後才把費用退回。職員說當天有團體入住沒有空房。但當時我仍然能在agoda網站看到空房。 最後有另一名職員走過來,一眼看到瑩光幕上的第一個紀錄就是我。 職員遇到問題,只想客人盡快離開,不要給他們添麻煩。 早餐時客人不帶口罩隨處走,職員沒有理會,口水四飛。我即使付了費用,但行了一個圈就離開了。

    Reviewed April 15, 2023

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