Eastern And Oriental Hotel
Writers Suite - Heritage Wing - Room plan, Eastern And Oriental Hotel in Penang
Lobby, Eastern And Oriental Hotel in Penang
Restaurant, Eastern And Oriental Hotel in Penang
Swimming pool, Eastern And Oriental Hotel in Penang
Balcony/terrace, Eastern And Oriental Hotel in Penang
View, Eastern And Oriental Hotel in Penang

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8.9Excellent

10,334 reviews

10,334 reviews

Cleanliness 9.2
Location 9.2
Room comfort and quality 9.2
Facilities 9.0
Service 9.0
Value for money 8.7
See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Beach Blanket Babylon
50 m
Glo
50 m
Slippery Senoritas
50 m
Renaissance Pewter
50 m
Penang Pewter
50 m
Popular landmarks
Cheong Fatt Tze - The Blue Mansion
220 m
Armenian Street
830 m
Pinang Peranakan Mansion
830 m
Penang Fort Cornwallis
880 m
Khoo Kongsi
990 m
Closest landmarks
Farquhar's Bar
20 m
Club Momo
150 m
Upper Penang Road
160 m
Friendship Park
180 m
Cheong Fatt Tze - The Blue Mansion
220 m
2023

Eastern And Oriental Hotel

10 Farquhar Street, Georgetown, Penang, Malaysia - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Penang

Check-in [24-hour]

Excellent room comfort & quality

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Bicycles

Luggage storage

This property is in high demand!

14 travelers have booked today.

Value for money8.7
Distance to city center0.5 km
Location rating9.2
Nearest airportPenang International Airport (PEN)
Distance to airport15.7 km

Rooms available at Eastern And Oriental Hotel

Exceptional
Room comfort & quality

9.2

Deluxe Suite
...
  • Room size: 58 m²/624 ft²
  • Balcony/terrace
  • 2 single beds or 1 single b...
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Studio Suite
...
  • Room size: 55 m²/592 ft²
  • Balcony/terrace
  • 2 single beds or 1 super ki...
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Standard
...
  • Balcony/terrace
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Corner Suite
...
  • Room size: 123 m²/1324 ft²
  • Sea view
  • 1 king bed
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Writers Suite - Heritage Wing
...
  • Room size: 135 m²/1453 ft²
  • Ocean view
  • 1 king bed or 2 queen beds
Enter dates to see prices
Heritage Wing Deluxe Suite with 2 Single Beds
...
  • Room size: 58 m²/624 ft²
  • Sea (partial view) view
  • 2 single beds
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Premier Suite - Heritage Wing
...
  • Room size: 58 m²/624 ft²
  • Ocean view
  • 1 king bed or 2 single beds
Enter dates to see prices
Heritage Wing Superior Room with King Bed
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
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Victory Annexe Studio Suite Twin
...
  • Room size: 55 m²/592 ft²
  • Sea view
  • 2 single beds or 1 single b...
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Suite - Deluxe
...
  • Smoking allowed
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are provided at Eastern And Oriental Hotel?

Eastern And Oriental Hotel has a plethora of restaurant and food options for you to enjoy while staying at this property, which include Buffet in restaurant, Vegetarian restaurant, International cuisine, and Asian cuisine.

Does Eastern And Oriental Hotel have bars on the premises?

Experience your trip the best way yet with Eastern And Oriental Hotel's bar and poolside bar readily available right in front of your doorstep for when you need a drink or two.

Does Eastern And Oriental Hotel have a swimming pool?

While lounging at Eastern And Oriental Hotel, you can delight in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

Does Eastern And Oriental Hotel offer laundry services?

Yes! Eastern And Oriental Hotel offers laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

What is the average travel time to the closest airport from Eastern And Oriental Hotel?

The average travel time to get from Eastern And Oriental Hotel to the airport is 30 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

At what time of the year is Eastern And Oriental Hotel most popular?

Eastern And Oriental Hotel's most popular month where verified visitors have stayed the most is in December.

In which languages can Eastern And Oriental Hotel's employees communicate?

Eastern And Oriental Hotel can communicate in 6 languages and supports popular languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What is the average rating that verified Solo travelers' have given to Eastern And Oriental Hotel?

Past solo travelers that have stayed at this property have given Eastern And Oriental Hotel an average rating of 9.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Eastern And Oriental Hotel?

Verified couple travelers that have stayed at this property have given Eastern And Oriental Hotel an average rating of 9.0. You can look up on more specific customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with young children have given to Eastern And Oriental Hotel?

Past families with young children that have stayed at this property have given Eastern And Oriental Hotel an average rating of 8.9. You can look up more comprehensive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Eastern And Oriental Hotel?

Verified group travelers that have stayed at this property have given Eastern And Oriental Hotel an average rating of 9.0. You can look up more comprehensive customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

What people love about Eastern And Oriental Hotel

  • 10

    Exceptional
    Staff 

    "The staff were friendly and the room and facilities were clean."

    Jieun

    |

    October 2, 2023

  • 8.4

    Excellent
    Cleanliness

    "The room was clean and neat."

    Paulina

    |

    September 3, 2023

  • 9.2

    Exceptional
    Location

    "Good location, walking distance to all the popular places!"

    WANG

    |

    October 5, 2023

Property ranking|Compared to 3,185 Penang properties
Room comfort score
9.2/10
Couples review score
9.1/10
Room size
72 sqm.
Location score
9.2/10
Better than
99
%
of Penang properties
Better than
97
%
of Penang properties
Bigger than
97
%
of Penang properties
Better than
96
%
of Penang properties
More about Eastern And Oriental Hotel

More about Eastern And Oriental Hotel

Eastern And Oriental Hotel

You'll love the exceptional convenience during your stay at Eastern And Oriental Hotel, located right in the heart of the city center, with an easy access to everything in Penang. The true local flavors and culture of Penang are yours with a stay at Eastern And Oriental Hotel, located just 820 m from the famous Pinang Peranakan Mansion.
The superior services and facilities offered at Eastern And Oriental Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Penang can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Eastern And Oriental Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Eastern And Oriental Hotel. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Eastern And Oriental Hotel offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Eastern And Oriental Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Eastern And Oriental Hotel which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Never let a day go wasted when you're at Eastern And Oriental Hotel with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, hot tub, spa and sauna. The many offerings at Eastern And Oriental Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Eastern And Oriental Hotel gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails and bowling alley. No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the hotel and explore Penang. Your first day during your stay at Eastern And Oriental Hotel should include a visit to Chew's Jetty located 1.3 km away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 220 m away, which people travel great distances to see.


Reasons to stay here

This hotel's facilities score higher than 96% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

9

Most talked about facilities

Breakfast

310 mentions

Swimming Pool

172 mentions

Food & Dining

141 mentions

Housekeeping

70 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
  • Tamil
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Bowling alley
  • Fitness center
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Full English/Irish
Restaurants on site
Sarkies
  • Cuisine: International, Local
Palm Court
  • Cuisine: English/Full, European, International
Planters Lounge
  • Cuisine: International, Local, Western

Location

10 Farquhar Street, Georgetown, Penang, Malaysia
Exceptional
Location

9.2

Airports
  • Penang International Airport (PEN)
    15.7 km 25 min drive
  • Sultan Abdul Halim Airport (AOR)
    86.3 km
Public transportation
  • Komtar Bus Terminal
    1.2 km
  • Pengkalan Raja Tun Uda Bus Terminal
    1.2 km
Hospital or clinic
  • public health center
    350 m
Shopping
  • Gurney Plaza
    3.3 km
Convenience store
  • 24 XPRESS
    360 m
Cash withdrawal
  • ATM
    330 m

What's nearby

Popular landmarks
  • Cheong Fatt Tze - The Blue Mansion
    220 m
  • Armenian Street
    830 m
  • Pinang Peranakan Mansion
    830 m
  • Penang Fort Cornwallis
    880 m
  • Khoo Kongsi
    990 m
  • Chew's Jetty
    1.4 km
  • Kek Lok Si Temple
    7.4 km
  • Batu Ferringhi Beach
    11.0 km
  • Entopia
    13.5 km
  • Escape Theme Park
    13.6 km
Nearby landmarks
  • Farquhar's Bar
    20 m
  • Beach Blanket Babylon
    50 m
  • Glo
    50 m
  • Slippery Senoritas
    50 m
  • Renaissance Pewter
    50 m
  • Penang Pewter
    50 m
  • Jln Penang Street Market
    90 m
  • Ernest Zacharevic x E&O Gallery
    110 m
  • Little Penang Street Market
    130 m
  • Club Momo
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee150 MYR
  • Distance from city center0.5 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)88 MYR
The property
  • Number of floors4
  • Number of restaurants3
  • Number of rooms 230
  • Room voltage240
  • Year property opened1885
  • Most recent renovation2001

Reviews of Eastern And Oriental Hotel from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.2
Location9.2
Room comfort and quality9.2
Facilities9.0
Service9.0
Value for money8.7
High score for Penang
Rating
9+ Exceptional (2,270)
8-9 Excellent (770)
7-8 Very Good (486)
6-7 Good (156)
<6 Below Expectation (145)

Show reviews that mention 

Showing 3,828 verified guest comments
12345
10.0
Exceptional
Peter from United Kingdom
Couple
Premier Suite - Heritage Wing
Stayed 3 nights in December 2022

Classy”

This was my third stay at the E&O since 2015. It’s one of my favourite places to stay (I love colonial style hotels) so I was very happy to be back. Previously, I’d stayed in a corner suite in the Victory Annexe - the modern part of the hotel. This time, I stayed in a Heritage Suite. It was a beautiful room with an ocean view, and a separate lounge/dining area. Lots of nice touches, eg a Nespresso machine, loose leaf teas, dressing gowns, morning newspapers and a complimentary minibar. The turn down service was useful for topping up. Drawbacks: 1/ There wasn’t a huge amount of wardrobe storage space and all the drawers are rather inconveniently located under a writing bureau. 2/ We had a storm one evening and it rained quite heavily through the balcony doors. 3/ The (locked) doors connecting to the next room were a pain - total lack of soundproofing meant we had to listen to our neighbour snoring heavily. I had to knock on the door one night as it was stopping me from sleeping. I was happy to see the tradition of drinks and canapés between 6-7pm has continued, although it has moved from the Victory Annexe to a smaller room in the Heritage Wing with a more basic food offering and a more mainstream drinks collection, most of which you now have to order rather than help yourself to. Definitely not as good as it was, but still very pleasant nonetheless. Food and Bev: The breakfast buffet at Sarkies was excellent. Room service menu was limited. It needs more choice. Service at the Heritage Wing pool was poor. Staff constantly disappearing. Hard to get their attention and orders slow to arrive, although the cocktails were excellent when they finally arrived. Elsewhere, there’s now just one gym instead of two - which is fine - but the choice of equipment is a bit odd and quite limited. There’s plenty of space in there to add some more kit and make it a great space. Not a 10/10 but overall still a brilliant hotel. Staff are great and it’s just a lovely place to hang

Reviewed December 20, 2022
10.0
Exceptional
See from Malaysia
Group
Victory Annexe Studio Suite Twin
Stayed 1 night in May 2023

We had a great time!”

The room is nice, spacious and clean. I am impressed that the hotel is well maintain after gone thru MCO. All the staffs I met with so friendly and helpful. We had a great time staying there and definitely will come back again. Just one small issue, the pillow is quite soft and smelly...

Reviewed May 17, 2023

Dear Valued Guest, Many thanks for your feedback on your recent 1 night stay with us. We are pleased to know that you had a great time and will come back again. However we apologize about the smelly pillow. This could possibly be the way the pillows were stored in transit or perhaps the pillow inserts need more time airing. We look forward to welcoming you back again. Kind regards, The Management

Responded May 18, 2023
Eastern And Oriental Hotel
10.0
Exceptional
Pg from Brunei Darussalam
Couple
Heritage Wing Deluxe Suite with 2 Single Beds
Stayed 2 nights in January 2023

Arguably the most memorable hotel stay ever!”

Everything about E&O was impeccable from the service to the amenities to the design. My mother and I enjoyed our stay immensely. I mentioned it was my birthday and they prepared a lovely, delicious mini cake in my room. The room was gorgeous- my favourite was probably the huge bathroom! Everything about E&O really is beautiful. I did use the butler service once for a bucket of ice. We had 3 options for breakfast- we tried the one in Palm Court first and while the place is very aesthetic, the options for breakfast are quite to be honest. The next day, we tried Sarkies and the place was much larger with more options but more people too. We later went to Planters Lounge for a peek and would love to come back to try there next time as they had a really beautiful view. If I had a complaint, I would say I wish the breakfast options were better. It wasn't bad but I was expecting to be impressed. The evening Cornwallis cocktail was very pleasant. Overall, I would definitely come back to stay again! It's a bit of luxury for most but well worth the price!

Reviewed March 02, 2023

Dear Valued Guest, Thank you for staying with us in January. We are delighted to know that overall you enjoyed your stay and will definitely come back again. It would be a pleasure to have you stay with us again and we look forward to welcoming you back. Kind regards, The Management

Responded March 03, 2023
Eastern And Oriental Hotel
10.0
Exceptional
WINSOME from Singapore
Family with teens
Victory Annexe Studio Suite Twin
Stayed 3 nights in March 2023

wonderful colonial experience ”

wonderful hotel in colonial architecture that reserved so well. the design of the hotel lobby brought us back in time that we couldn't help taking lots of pictures. the rooms are spacious and clean - the bathrooms are huge. very convenient location at Georgetown facing the sea. Breakfast was also wonderful with so many choices and of good quality. If we come to Penang again, E&O is definitely our first choice!

Reviewed March 18, 2023

Dear Valued Guest, Thank you for staying with us. We are delighted to know that you had a wonderful experience and enjoyed every aspect of your stay. It would be a pleasure to welcome you back again soon for another great stay. Kind regards, The Management

Responded March 20, 2023
Eastern And Oriental Hotel
10.0
Exceptional
Cynthia from United States
Family with teens
Georgetown Suite - Heritage Wing
Stayed 3 nights in April 2023

Best hotel ever! ”

I am a hotelier and this resort was perfection! Beautifully maintained, gorgeous suites, lovely pools, excellent breakfast, delicious High Tea and most of all the service was impeccable! Five stars all the way! ⭐️⭐️⭐️⭐️⭐️

Reviewed April 24, 2023

Dear Valued Guest, Many thanks for giving such a wonderful review following your recent 3 nights stay at The E&O. We are delighted to know that you enjoyed every aspect of your stay and recognized this is the best hotel ever. It was a pleasure having you stay with us and we look forward to welcoming you back again in the future. Kind regards, The Management

Responded April 26, 2023
Eastern And Oriental Hotel
12345
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