2024
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Awarded as a top choice of Agoda travelers in 2024.

Four Points by Sheraton Desaru

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Kempas 2, Taman Desaru Utama, Bandar Penawar, Desaru, Malaysia, 81930

Highlights

Excellent room comfort & quality

Room is spacious, suitable for family of young children.
Great food & dining

Lots of restaurants nearby.
Rated highly by Business travelers

Highly-rated bar

Highly Rated by Family Traveller

Room is spacious, suitable for family of young children.

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Sauna

About us

Enjoy an adventurous getaway at Four Points by Sheraton Desaru, perfect for two travelers. Relax by the outdoor pool with stunning beach views. Explore nearby water sports and local cultural festivities for exciting outdoor experiences. Nestled in the serene coastal village of Bandar Penawar, Desaru, Four Points by Sheraton offers an unforgettable escape with pristine beaches and lush landscapes. Enjoy a refreshing swim, unwind at the bar, or rejuvenate in the steam room. Each comfortable room features a private balcony with breathtaking valley views, along with an in-room safe and refrigerator for convenience. Ideal for two travelers, this hotel invites guests to explore nearby attractions, making every moment memorable. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

8 travelers have booked today.

Cleanliness 9.2
Service 9.2
Value for money 9.0
Facilities 8.9

Based on 8,652 verified reviews

Cleanliness

9.2

Service

9.2

Value for money

9.0

Facilities

8.9

Location

8.8

See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Closest landmarks
Sebana Golf Resort
3.2 km
Desaru Beach
5.4 km
Sand & Sandals Resort & Spa
5.6 km
Fisherman Museum (Muzium Nelayan)
5.7 km
Tunamaya Beach & Spa Resort
6.0 km

Good to know

Value for money9.0
Distance to city center67 km
Location rating8.8

Rooms available at Four Points by Sheraton Desaru

Deluxe King Room, Deluxe Guest room, 1 King, Balcony
...
  • Room size: 38 m²/409 ft²
  • Valley view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room, Deluxe Guest room, 2 Twin, Balcony
...
  • Room size: 38 m²/409 ft²
  • Valley view
  • 2 semi double beds
Enter dates to see prices
Family Room, Guest room, 2 Twin
...
  • Room size: 48 m²/517 ft²
  • Valley view
  • 2 semi double beds
Enter dates to see prices
Premium King Room, Guest room, 1 King, Balcony
...
  • Room size: 48 m²/517 ft²
  • Valley view
  • 1 king bed
Enter dates to see prices
Junior Suite, Junior Suite, 1 King, Balcony
...
  • Room size: 76 m²/818 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Premium Twin Room, Guest room, 2 Twin, Balcony
...
  • Room size: 48 m²/517 ft²
  • Valley view
  • 2 semi double beds
Enter dates to see prices
Junior King Suite with Balcony
...
  • Room size: 76 m²/818 ft²
Enter dates to see prices
Premium Twin Room, 2 Double Beds, Balcony
...
  • Room size: 48 m²/517 ft²
  • Valley view
  • 2 double beds
Enter dates to see prices
Deluxe Room, 1 King Bed, Balcony
...
  • Room size: 38 m²/409 ft²
  • Valley view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room, 2 Double Beds, Balcony
...
  • Room size: 38 m²/409 ft²
  • Valley view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Four Points by Sheraton Desaru has car park onsite for all travelers traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Verified past guests that have stayed at Four Points by Sheraton Desaru had an average nightly stay of 1 night at this property.

The average room rate for Four Points by Sheraton Desaru in the past month is 290.54 MYR, compared to city's average of 414.8 MYR.

Verified couple travelers that have stayed at this property have given Four Points by Sheraton Desaru an average rating of 8.9. You can look up on more descriptive customer ratings, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given Four Points by Sheraton Desaru an average rating of 8.8. You can look up more complete customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

More about Four Points by Sheraton Desaru

More about Four Points by Sheraton Desaru

Experience Comfort and Convenience at Four Points by Sheraton Desaru

Nestled just 67 kilometers from the vibrant city center of Desaru, Malaysia, the Four Points by Sheraton Desaru offers a perfect retreat for travelers seeking both relaxation and accessibility. Built in 2021, this modern hotel combines contemporary design with thoughtful amenities, ensuring a comfortable stay for all guests. Whether you're arriving from the nearby airport, just a 58-minute drive away, or exploring the scenic surroundings, the hotel’s strategic location makes it an ideal base for your Desaru adventure. Guests can check in from 3:00 PM and enjoy a leisurely check-out until 12:00 PM, providing ample time to unwind and make the most of your stay. The hotel warmly welcomes families, allowing children aged 3 to 11 to stay free of charge, making it a family-friendly destination. With its inviting atmosphere and convenient policies, Four Points by Sheraton Desaru promises a memorable experience for both leisure and business travelers alike.

Relax and Unwind at Our Stylish Bar

Discover the perfect spot to unwind after a day of exploring Desaru at the Four Points by Sheraton Desaru’s sophisticated bar. Whether you're in the mood for a refreshing cocktail, a glass of fine wine, or a local brew, our bar offers a vibrant and inviting atmosphere to relax and socialize. The expertly crafted drinks and cozy ambiance make it an ideal place to gather with friends or enjoy a quiet moment alone.

Exceptional Convenience Facilities at Four Points by Sheraton Desaru

Experience unparalleled comfort and ease during your stay at Four Points by Sheraton Desaru, where thoughtful convenience facilities are at your fingertips. Enjoy the convenience of prompt room service, allowing you to indulge in delicious meals and refreshments right in the comfort of your room, whenever you desire. For added convenience, the hotel also offers professional dry cleaning services, ensuring your wardrobe stays fresh and pristine throughout your trip. Additionally, daily housekeeping ensures that your space remains clean, tidy, and inviting, giving you more time to relax and enjoy your vacation. These attentive amenities are designed to enhance your stay, making it effortless and enjoyable from the moment you arrive.

Convenient Onsite Parking at Four Points by Sheraton Desaru

Guests staying at Four Points by Sheraton Desaru can enjoy the ease and convenience of our onsite car park, providing secure and accessible parking facilities right within the hotel premises. Whether you're arriving by car for a quick getaway or a longer stay, our dedicated parking area ensures a hassle-free experience, allowing you to focus on enjoying your time in Desaru. The spacious and well-maintained parking lot offers peace of mind and easy access to the hotel’s amenities, making your visit seamless from the moment you arrive.

Savor Delicious Flavors at Four Points by Sheraton Desaru’s Dining Facilities

At Four Points by Sheraton Desaru, guests can indulge in a variety of culinary delights designed to satisfy every palate. The hotel features a welcoming coffee shop where visitors can enjoy freshly brewed coffee, light snacks, and a selection of beverages in a cozy and relaxed setting—perfect for casual meetings or a quick refreshment. For those seeking the convenience of dining in the comfort of their own room, the hotel offers efficient room service, allowing guests to enjoy their favorite meals anytime they desire. Complementing its dining options, Four Points by Sheraton Desaru proudly serves a halal restaurant, ensuring that guests can indulge in flavorful, authentic dishes in a warm and inviting atmosphere. Daily housekeeping ensures that every stay remains comfortable and pristine, creating a pleasant environment for guests to unwind after a day of exploring Desaru. Whether dining out or enjoying a meal in privacy, the hotel’s range of facilities promises a delightful culinary experience for all visitors.

Luxurious and Spacious Rooms at Four Points by Sheraton Desaru

Indulge in the comfort and elegance of the rooms at Four Points by Sheraton Desaru. With a range of room types to choose from, you can find the perfect accommodation to suit your needs. The Deluxe King Room offers a cozy retreat with a plush king bed and a balcony, providing a serene space to unwind and enjoy the beautiful surroundings. For those traveling with family or friends, the Deluxe Twin Room features two double beds and a balcony, ensuring everyone has ample space to relax and rejuvenate. Families will also appreciate the spaciousness of the Family Room, which offers two double beds and provides a comfortable and convenient stay for all. Experience a touch of luxury with the Premium King Room, featuring a king bed and a balcony, where you can enjoy breathtaking views and unwind in style. The Premium Twin Room offers the same luxurious amenities with two double beds, perfect for a comfortable stay with loved ones. Booking these exquisite rooms on Agoda ensures you get the best prices and a hassle-free experience. With Agoda's user-friendly interface and secure payment options, you can easily reserve your desired room at Four Points by Sheraton Desaru, guaranteeing a memorable and enjoyable stay.

Discover the Tranquil Charm of Bandar Penawar in Desaru, Malaysia

Nestled along the pristine coastline of Desaru, Malaysia, Bandar Penawar offers a tranquil escape from the hustle and bustle of city life. This idyllic town is known for its stunning beaches, crystal-clear waters, and lush greenery, making it a paradise for nature lovers and beach enthusiasts alike. One of the main attractions in Bandar Penawar is Desaru Beach, a picture-perfect stretch of white sand that stretches as far as the eye can see. Here, you can soak up the sun, take a refreshing dip in the azure waters, or simply relax under the shade of palm trees. For those seeking adventure, there are plenty of water sports activities available, including jet skiing, banana boat rides, and parasailing. In addition to its natural beauty, Bandar Penawar also boasts a rich cultural heritage. Explore the local markets and sample traditional Malaysian delicacies, or visit the nearby fishing village to witness the traditional way of life. For history buffs, the Ostrich Farm and Desaru Fruit Farm offer a glimpse into the region's agricultural past. Whether you're looking for a peaceful getaway or an action-packed adventure, Bandar Penawar in Desaru, Malaysia has something for everyone. Experience the beauty and charm of this hidden gem while staying at the Four Points by Sheraton Desaru, where comfort and convenience await.

Convenient Transportation Options from Nearby Airports to Four Points by Sheraton Desaru

Located in the charming coastal town of Bandar Penawar, Desaru, Four Points by Sheraton Desaru offers a tranquil retreat for travelers looking to unwind and indulge in the beauty of Malaysia's east coast. Getting to this idyllic resort is a breeze, thanks to the convenient transportation options available from the nearest airports. If you're arriving at Senai International Airport in Johor Bahru, which is approximately 80 kilometers away from Four Points by Sheraton Desaru, you have several transportation choices. One option is to hire a private taxi or book a ride-sharing service for a hassle-free journey directly to the resort. Alternatively, you can opt for a more budget-friendly option by taking a public bus or shuttle service to Bandar Penawar. From there, it's just a short taxi ride to the hotel. For those flying into Changi Airport in Singapore, which is around 120 kilometers away, there are also convenient transportation options available. You can choose to take a direct bus service from the airport to Bandar Penawar, followed by a taxi ride to Four Points by Sheraton Desaru. Another option is to hire a private car or arrange for a transfer service, which will provide a comfortable and seamless journey to the resort. No matter which airport you arrive at, the journey to Four Points by Sheraton Desaru promises to be a delightful experience, with scenic views of the Malaysian countryside and the anticipation of a relaxing stay at this luxurious beachfront retreat.

Enjoy Golfing at Sebana Golf Resort near Four Points by Sheraton Desaru

Located within close proximity to Four Points by Sheraton Desaru is the renowned Sebana Golf Resort. This premier golfing destination offers a challenging 18-hole course amidst stunning natural surroundings. Golf enthusiasts will be thrilled to tee off at this picturesque resort, which boasts well-maintained fairways, undulating greens, and breathtaking views of the surrounding landscape. Whether you are a seasoned golfer or a beginner looking to improve your swing, Sebana Golf Resort is the perfect place to indulge in a round of golf during your stay at Four Points by Sheraton Desaru.

A Culinary Adventure Awaits

Four Points by Sheraton Desaru is surrounded by a plethora of dining options that cater to all tastes and preferences. For those looking to experience the local flavors, Desaru Fruit Farm Restaurant is a must-visit. Indulge in fresh fruits and traditional Malaysian dishes made with ingredients sourced directly from the farm. Ayam Penyet Z&Z is another popular choice, known for its mouthwatering fried chicken served with a variety of sambal and side dishes. Kedai Kopi Otai offers a taste of authentic Malaysian coffee and local breakfast delights. For those craving Middle Eastern cuisine, Restaurant NUR TAHARA and Restoran Nasi Arab Buner Kabana are the go-to places, serving flavorful kebabs, biryanis, and other Arabian delicacies. Restoran Nur Erfan and Nasi Ayam Adde Corner are perfect for those seeking Malaysian comfort food, with their signature dishes like nasi lemak and chicken rice. For a taste of local Chinese cuisine, head to Restoran Ehsan Jaya, Penawar, or Restoran Nasi Lemak Kukus Desaru. And if you're in the mood for some seafood, YAM 918 restaurant offers a wide array of fresh catches prepared in various styles. With such a diverse range of dining options just a stone's throw away, guests at Four Points by Sheraton Desaru are guaranteed a culinary adventure like no other.

Affordable Luxury at Four Points by Sheraton Desaru

Experience the perfect blend of comfort, luxury, and affordability at Four Points by Sheraton Desaru. With an average price of just $83 per night, this stunning hotel offers exceptional value for money compared to the average price of a hotel room in Desaru, which is $113. This means that you can enjoy all the premium amenities and services of a world-class hotel without breaking the bank. Whether you are traveling for business or leisure, Four Points by Sheraton Desaru provides an unbeatable combination of quality, convenience, and affordability.

Excellent Hospitality and Service at Four Points by Sheraton Desaru

Guests at Four Points by Sheraton Desaru have consistently praised the hotel's exceptional hospitality and helpful staff. From the moment you arrive, you'll be greeted with warm smiles and attentive service that goes above and beyond. The friendly and accommodating staff are always ready to assist you with any request, ensuring that your stay is nothing short of perfect. Many guests have described their experience at this hotel as the best they've ever had, feeling privileged to have stayed here. The high quality rooms and service further contribute to the overall satisfaction of guests, who are eager to return to this hotel whenever they visit Desaru again. Additionally, the fast wifi and excellent service have left guests extremely satisfied, making Four Points by Sheraton Desaru a top choice for discerning travelers.

A Memorable Stay at Four Points by Sheraton Desaru

Discover the epitome of exceptional hospitality at Four Points by Sheraton Desaru, where countless satisfied guests have left glowing reviews. With an impressive overall rating of 8.9, this hotel is a top choice for travelers seeking a memorable stay in Desaru, Malaysia. One of the standout features of Four Points by Sheraton Desaru is its exceptional value for money. With an impressive rating of 8.9 for value, guests are delighted by the affordable rates and the incredible amenities and services offered. From spacious and comfortable rooms to top-notch facilities, this hotel truly offers a remarkable experience without breaking the bank. When it comes to facilities, Four Points by Sheraton Desaru excels with a rating of 8.8. Guests can enjoy a wide range of amenities, including a refreshing outdoor pool, a fully-equipped fitness center, and a luxurious spa. Whether you're looking to relax or stay active, this hotel has something for everyone.

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Amenities and facilities

Excellent8.9

Facilities

Languages spoken
  • English
  • Malay
Family
  • Children's books and toys
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Gym/fitness
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Playground
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Non-smoking
  • Shower

Food and dining

Restaurants on site
Restaurant
  • Cuisine: Asian, European
  • Menu: Buffet, A-la-carte

Location

Jalan Kempas 2, Taman Desaru Utama, Bandar Penawar, Desaru, Malaysia, 81930

Excellent8.8

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • All foreign passport holders are subject to a Tourism Tax (TTx) of MYR 10.00 per room per night will be resume implement from 1st January 2023 onwards. The Tourism Tax (TTx) will be collected by the Hotel on behalf of the Federal Government of Malaysia.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center67 km
  • Travel time to airport (minutes)58
Extras
  • Breakfast charge (unless included in room price)60 MYR
The property
  • Year property opened2021
  • Number of floors15
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee7.56 MYR

Property announcements

Effective from 1st March 2024, the rate of service tax under the Service Tax Act 2018 is increased from 6% to 8% on all taxable services excluding food & beverages services, telecommunication services, provision of parking spaces services and logistics services.

Reviews of Four Points by Sheraton Desaru from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 6.8
  • 10
  • 8.8
  • 8.0
  • 8.8
  • 8.8
  • 8.4
  • 8.0
  • 10

Most recent

  • Cleanliness score 9.2 out of 10 and is a high score in Desaru
    Cleanliness9.2
  • Service score 9.2 out of 10 and is a high score in Desaru
    Service9.2
  • Value for money score 9 out of 10 and is a high score in Desaru
    Value for money9.0
  • Facilities score 8.9 out of 10 and is a high score in Desaru
    Facilities8.9
  • Location score 8.8 out of 10 and is a high score in Desaru
    Location8.8
High score for Desaru

Rating

9+ Exceptional (1,422)
8-9 Excellent (291)
7-8 Very Good (317)
6-7 Good (67)
<6 Below Expectation (104)

Review summary

Powered by OpenAI

Located in a prime spot, the hotel offers easy access to many food options, a mall, and a supermarket. The staff is exceptional, providing friendly and outstanding service, and the breakfast offers a variety of delicious options with live stations. The clean and spacious room features comfortable beds and a family-friendly atmosphere. The pool is big and clean and an excellent place for relaxation.

Cleaning needs improvement; few bugs reported in tea area, bed and balcony by guests.

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Show reviews that mention 

Service

Mentioned in 379 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Location

Mentioned in 329 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Cleanliness

Mentioned in 321 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Breakfast

Mentioned in 290 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Room size

Mentioned in 196 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Room comfort

Mentioned in 99 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Pool

Mentioned in 96 reviews
sentiment-positive-indicator
77% Positive
sentiment-negative-indicator
22% Unfavourable

Parking

Mentioned in 84 reviews
sentiment-positive-indicator
42% Positive
sentiment-negative-indicator
57% Unfavourable

Value for money

Mentioned in 83 reviews
sentiment-positive-indicator
87% Positive
sentiment-negative-indicator
12% Unfavourable
Showing 2,201 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    sulastri from Singapore
    Family with young children
    Deluxe Twin Room, Deluxe Guest room, 2 Twin, Balcony
    Stayed 1 night in October 2025

    “Experience ”

    First of all, check-in was smooth, and I was very pleased with the spacious and clean room. However, my experience with in-room dining was quite disappointing and did not reflect the standards I had ordered in-room dining for my mother, who was unwell. While I was outside, I called to check on the status of the order. I mentioned it was fine to be placed on hold, but I ended up waiting for more than three minutes with no clear communication. I’m not sure if the staff member went to check with the kitchen or was speaking to someone else. I also explained that my mother could not speak English, but the staff member seemed confused and did not ask for clarification — she remained silent instead, which made the interaction quite uncomfortable. Later, I received a WhatsApp message explaining that, due to the Deepavali dinner buffet, there was a surge in orders and the team was busy. I completely understand that festivals can lead to higher demand, but the overall service and communication could have been managed better. When I returned to the hotel, I placed another in-room dining order for myself and my family. Unfortunately, the food took about an hour to arrive. Even though we were repeatedly told it was “on the way,” it still took another 20 minutes. When the food finally arrived, it was warm but clearly had been sitting for a while. I fully understand that the staff were doing their best under pressure, and I don’t fault them personally. However, I believe the issue lies with management and poor manpower planning. Given that it was a long weekend and there was a buffet dinner event, additional staff or support from other departments could have been arranged to prevent such service delays and confusion. It’s a pity, because your hotel is lovely and well-maintained — but the dining experience left a negative impression. I hope the management will take this feedback seriously and review staffing and communication procedures during peak periods.

    Reviewed October 21, 2025
  2. 10.0
    Exceptional
    Edwin from Malaysia
    Family with young children
    Deluxe Twin Room, Deluxe Guest room, 2 Twin, Balcony
    Stayed 2 nights in July 2025

    “A Wonderful Stay at Sheraton Desaru”

    Our stay at Sheraton Desaru was delightful. From the moment we arrived, it was clear we were in for a lovely experience. The hotel offered a range of daily activities for guests, which added a special touch and gave us something new to look forward to each day. The rooms were clean, comfortable, and met our expectations, we thoroughly enjoyed our time there. Though there were ongoing upgrades to certain facilities, such as the gym and sauna, they were still accessible during specific hours; a thoughtful approach that ensured guests were not left out. The swimming pool was well maintained and a pleasure to use. The hotel staff were warm, attentive, and always willing to help. Their hospitality made our experience even better. One small downside was the parking charge of RM7 per day. As hotel guests, it would have been nice to have this waived. While there are plenty of parking spaces available, they aren’t shaded, which could be improved in future, especially considering the fee. Overall, we had a fantastic time and would happily return for another stay.

    Reviewed July 28, 2025
  3. 9.6
    Exceptional
    Noriati from Singapore
    Family with young children
    Deluxe Twin Room, Deluxe Guest room, 2 Twin, Balcony
    Stayed 2 nights in September 2025

    “A Fabulous Stay at Four Points by Desaru!”

    I recently stayed at this hotel, booked 10 rooms and had a pleasant experience overall. The room was spacious and very clean, which made our stay comfortable. The staff were exceptionally friendly and helpful throughout, and I truly appreciated being able to borrow a wheelchair for my dad — it made a big difference. The breakfast spread was generous with a good variety of options. The staff at the restaurant were efficient and quick to clear tables, which kept the dining area clean and organized even during busy hours. There were just a couple of downsides. The lift to the rooms is quite a distance from the reception, which might be inconvenient for elderly guests or those with mobility issues. Also, there’s no visible security between the swimming pool area and the restaurant, which means anyone could potentially walk in — something that might be worth improving for guest safety and comfort. Overall, a good stay with attentive service and clean, comfortable accommodations. Thank you

    Reviewed September 12, 2025
  4. 10.0
    Exceptional
    Siti from Singapore
    Family with teens
    Deluxe Twin Room, Deluxe Guest room, 2 Twin, Balcony
    Stayed 3 nights in July 2025

    “Excellent hotel ”

    Hotel location is very good. In front of the hotel there’s a lot of shops,especially those selling food. There’s also pharmacy and a shop selling safety items. Cleanliness wise, hotel is very clean and room is also very clean. We got upgraded so the room is quite big. Hotel staff are friendly and helpful. Especially Mr Visha who is very attentive to our needs. There’s a nice swimming pool and the gym is directly infront of it. Breakfast is good,there’s a wide spread but the coffee machine broke down during our visit. Nonetheless they replaced my coffee with handmade one. Don’t have to work if you don’t drive to Desaru. Because there will be like a grab driver who will be able to bring you around

    Reviewed August 02, 2025
  5. 9.6
    Exceptional
    Daphne from Singapore
    Family with teens
    Deluxe Twin Room, Deluxe Guest room, 2 Twin, Balcony
    Stayed 2 nights in June 2025

    “Outstanding Stay!”

    We was impressed by the warm by the staff upon arrival. The room was spacious, clean and they even replenished a good number of mineral water each day! We had a late dinner buffet on Friday and the spread was quite limited and most were cold. The supervisor Mira, was apologetic and even offered to heat up our food for us,that was quite a nice gesture I thought.. there were eatery, supermarket and a small shopping mall just a short walking distance away.. so you won't go hungry. There was live band every night and we spend every night at the lounge enjoying the music and playing board games with our boys. Overall, we enjoyed the stayca a lot! Kudos to the friendly Team at Four Points Sheraton and we look forward to staying again in the future!

    Reviewed June 26, 2025
Changed to review page 1

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