This property is in high demand!
4 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2023.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
![Check-in [24-hour]](https://pix10.agoda.net/hotelImages//263253/-1/3bec204816e59a4997a6fdee4ed922d8.jpg?ce=0&s=1024x768)
They allow early check-in and late check-out.
- Guests have rated this property 9.3/10 on cleanliness
The room was well decorated and clean.
- Airport transfer available at additional charge. To request, check the...
280 meters to public transportation - Macau LRT Pai Kok Station is within 280 meters
Great Breakfast - Many guests have praised the breakfast at this property
Private beach
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
4 travelers have booked today.
Based on 17,502 verified reviews
9.3
9.2
9.2
9.0
8.9
8.7
Nearest transportation options
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Macau LRT Pai Kok Station is within 0.28 km
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Macau LRT Cotai West Station is within 0.51 km
Location rating score
There are 73 places in walking distance!
| Value for money | 8.7 |
| Distance to city center | 1 km |
| Location rating | 9.0 |
| Nearest airport | Macau International Airport (MFM) - Macau SAR, China |
| Distance to airport | 2.5 km |
Based on 14900 reviews from verified travelers
Delight in your holiday vacation the best way with a drink in your hand at Galaxy Macau's bar accessible right in front of your doorstep for whenever you need a drink or two.
While lodging at Galaxy Macau, take joy in your morning or evening walk at nearby park which include Carmel Garden, Garden of Flower City (Jardim Cidade das Flores), and Flower City Garden.
Galaxy Macau has a total of 33 floors.
60.0% of our past guest ratings have given a positive review and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Galaxy Macau down in the review section.
Verified solo travelers that have stayed at this property have given Galaxy Macau an average rating of 9.0. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Verified group travelers that have stayed at this property have given Galaxy Macau an average rating of 9.0. You can check out more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
Past local travelers that have stayed at this property have given Galaxy Macau an average rating of 9.7. You can look up on more specific customer testimonials, and responses for this property down in the review section.
The closest train, metro, or bus station is Macau LRT Pai Kok Station, 276.52 m away from Galaxy Macau.
The nearest airport to Galaxy Macau is Macau International Airport, 2.0 km away.

Experience Luxury and Convenience at Galaxy Macau
Nestled in the vibrant city of Macau, Galaxy Macau is a 5-star hotel that offers an unparalleled experience of luxury and convenience. With its prime location just 1 kilometer away from the city center, this hotel allows guests to easily explore the bustling streets, vibrant markets, and iconic landmarks that Macau has to offer.
Check-in at Galaxy Macau begins from 03:00 PM, allowing guests ample time to settle in and start their Macau adventure. The hotel boasts a stunning architectural design and offers a wide range of amenities to ensure a comfortable stay for all guests. With a total of 1449 rooms, there is plenty of accommodation options to choose from, each exuding elegance and sophistication.
Families traveling with children will find Galaxy Macau to be a perfect choice. The hotel's child policy allows children between the ages of 3 to 12 to stay free of charge, making it an ideal destination for a family getaway. The hotel provides a safe and welcoming environment for children, ensuring that they have a memorable and enjoyable stay.
For those looking to explore beyond the hotel's premises, Galaxy Macau offers convenient access to Macau International Airport, with a travel time of just 15 minutes. This makes it incredibly convenient for guests to arrive and depart from the hotel, allowing them to maximize their time exploring the city.
Built in 2011 and last renovated in 2015, Galaxy Macau combines modernity with timeless elegance. The hotel is equipped with state-of-the-art facilities, including multiple restaurants offering a diverse range of cuisines, a luxurious spa for ultimate relaxation, and a fitness center for those who wish to stay active during their stay.
Whether you're visiting Macau for business or leisure, Galaxy Macau provides the perfect blend of luxury, comfort, and convenience. With its prime location, spacious rooms, and child-friendly policies, this hotel is sure to exceed your expectations and create a memorable experience for all guests.
Unforgettable Entertainment at Galaxy Macau
Galaxy Macau is a premier destination for entertainment, offering an array of world-class facilities that will leave guests enthralled. With a wide range of options to choose from, visitors can indulge in an unforgettable experience. The casino at Galaxy Macau is a haven for gaming enthusiasts, featuring an extensive selection of table games and slot machines. Whether you're a seasoned player or a beginner, the casino offers excitement and thrills for everyone.
For those seeking relaxation and rejuvenation, the spa at Galaxy Macau is a sanctuary of tranquility. Pamper yourself with a soothing massage or unwind in the hot tub, melting away the stresses of the day. The spa also offers a range of beauty treatments and therapies to leave you feeling refreshed and revitalized.
If you're in the mood for entertainment, Galaxy Macau has you covered. Sing your heart out at the karaoke lounge, where you can showcase your vocal talents in a private and stylish setting. The bar is the perfect spot to unwind with a refreshing drink, while enjoying live music and entertainment.
In addition to these fantastic facilities, Galaxy Macau also boasts a beautiful garden, where guests can take a leisurely stroll and enjoy the serene surroundings. With its diverse range of entertainment options, Galaxy Macau guarantees an unforgettable experience for all guests.
Experience Ultimate Recreation at Galaxy Macau's Sports Facilities
Galaxy Macau offers an array of top-notch sports facilities that ensure a truly memorable stay for sports enthusiasts. The hotel's fitness center is equipped with state-of-the-art equipment, allowing guests to maintain their workout routine while on vacation. Whether you prefer cardio exercises or strength training, this fitness center has everything you need to stay active and fit.
For those who love water sports, Galaxy Macau provides a range of non-motorized water activities that guarantee endless fun in the sun. Take a leisurely paddle on a kayak or try your hand at stand-up paddleboarding, all while enjoying the breathtaking views of Macau's coastline.
When it's time to cool off, head to the outdoor pool where you can take a refreshing dip and soak up the sun on the comfortable loungers. The poolside bar is conveniently located nearby, offering a variety of refreshing beverages and snacks to keep you energized throughout the day.
If you're looking for an exhilarating water adventure, Galaxy Macau's water park is the place to be. With thrilling water slides, lazy rivers, and interactive play areas, this water park guarantees hours of excitement for both kids and adults alike. Best of all, access to the water park is complimentary for hotel guests.
To top it all off, Galaxy Macau also features a free fitness center where guests can continue their workout routine with a wide range of exercise equipment. With its extensive selection of sports facilities, Galaxy Macau ensures that every guest can indulge in their favorite activities and create unforgettable memories during their stay.
Convenience Facilities at Galaxy Macau
Galaxy Macau, located in Macau, Macau SAR, China, offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can indulge in delicious meals or snacks at any time of the day. The hotel also provides laundry service and dry cleaning facilities, allowing guests to keep their clothes fresh and clean throughout their stay.
For added convenience, Galaxy Macau offers a range of services such as express check-in/check-out, luggage storage, and daily housekeeping. The concierge is available to assist guests with any queries or requests they may have, ensuring a seamless experience. Safety deposit boxes are provided for guests to securely store their valuables, while Wi-Fi is available in both public areas and all rooms, allowing guests to stay connected throughout their stay.
In addition, Galaxy Macau caters to the needs of all guests by offering a designated smoking area for smokers. For those looking for quick refreshments, vending machines are conveniently located within the hotel. With its array of convenience facilities, Galaxy Macau strives to provide a comfortable and enjoyable stay for all its guests.
Convenient Transport Facilities at Galaxy Macau
Galaxy Macau, located in the vibrant city of Macau, offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. With a variety of options available, getting around the city has never been easier.
For those looking to explore the city's attractions, Galaxy Macau provides tours and a ticket service, allowing guests to easily plan their itinerary and make the most of their time in Macau. Additionally, the hotel offers a shuttle service, making it convenient for guests to travel to popular destinations in the area.
Parking is also a breeze at Galaxy Macau, with valet parking and a car park onsite. Guests can choose between self-parking or opt for the valet service for added convenience. Best of all, the car park is free of charge, ensuring that guests can park their vehicles without any additional fees. For those who prefer to travel by taxi, the hotel also provides a taxi service for quick and efficient transportation around the city. With these transport facilities, guests can enjoy a seamless travel experience during their stay at Galaxy Macau.
Luxurious Room Facilities at Galaxy Macau
Indulge in a world of comfort and luxury at Galaxy Macau, where every detail has been carefully curated to ensure a memorable stay. The hotel's room facilities are designed to provide the utmost convenience and relaxation for guests.
Step into your beautifully appointed room and feel the cool breeze of the air conditioning envelop you. Unwind and pamper yourself with the plush bathrobes provided, perfect for lounging after a long day of exploring the vibrant city of Macau. Stay updated with the latest news and happenings with the complimentary daily newspaper, ensuring you never miss a beat.
For those seeking entertainment, Galaxy Macau offers a wide selection of in-house movies to keep you entertained throughout your stay. Sit back and relax as you enjoy a movie night in the comfort of your room. The well-equipped hair dryer ensures you can style your hair effortlessly before heading out to explore the city.
Indulge in a world of entertainment with the television featuring satellite/cable TV channels, providing a plethora of options for your viewing pleasure. Quench your thirst with the well-stocked mini bar, offering a range of beverages and snacks to satisfy any craving. Keep your drinks cool and your snacks fresh with the refrigerator provided in your room.
Galaxy Macau understands the importance of personal care, which is why they provide a range of high-quality toiletries for your convenience. From shampoo and conditioner to shower gel and lotion, everything you need for a refreshing shower experience is at your fingertips.
Experience the epitome of luxury and comfort at Galaxy Macau, where every aspect of your stay has been meticulously thought out to ensure a truly unforgettable experience.
Indulge in Culinary Delights at Galaxy Macau
At Galaxy Macau, guests are treated to a plethora of dining options that cater to all tastes and preferences. Whether you're craving a quick bite or a lavish feast, this hotel has it all. Start your day with a freshly brewed cup of coffee at the coffee shop, where you can also enjoy a selection of pastries and light snacks. For a more substantial meal, head to the restaurant, where you can indulge in a wide array of international cuisines prepared by talented chefs. With 24-hour room service available, you can satisfy your cravings at any time of the day or night. The dedicated staff at Galaxy Macau ensures that your dining experience is top-notch, with daily housekeeping ensuring that the dining facilities are always clean and well-maintained.
Luxurious and Spacious Rooms at Galaxy Macau
Experience the epitome of comfort and style at Galaxy Macau in Macau, Macau SAR, China. With a range of meticulously designed rooms, this hotel offers a variety of options to suit every traveler's needs.
Indulge in the Deluxe City King room, featuring a generous 35 square meters of space and a plush King bed. For those traveling with a companion, the Deluxe City Twin room offers the same spaciousness with two comfortable Single beds. Enjoy breathtaking views of the resort in the Deluxe Resort King room, or opt for the Deluxe Resort View Twin room for an even more picturesque experience.
For those seeking the ultimate luxury, the Galaxy Suite is a haven of elegance and sophistication, boasting a spacious 77 square meters and a luxurious King bed. The Premier Suite takes opulence to the next level with 121 square meters of space, perfect for those looking to indulge in a truly grand experience. The Royal Suite offers a unique blend of comfort and style, featuring 71 square meters of space and a Sofa bed along with a King bed.
Book your stay at Galaxy Macau through Agoda and enjoy the best prices and a hassle-free experience. With Agoda's user-friendly platform, you can easily browse and compare room options, ensuring you find the perfect fit for your stay. Take advantage of Agoda's exclusive deals and discounts, guaranteeing you the best value for your money. So why wait? Book your dream getaway at Galaxy Macau on Agoda today and embark on an unforgettable journey of luxury and relaxation.
Discover the Vibrant Charm of Cotai in Macau
Nestled in the heart of Macau, the vibrant district of Cotai is a must-visit destination for travelers seeking a perfect blend of entertainment, luxury, and cultural experiences. Known as Asia's Las Vegas, Cotai offers an unparalleled array of world-class resorts, casinos, shopping malls, and entertainment venues.
One of the highlights of Cotai is the iconic Galaxy Macau, a sprawling integrated resort that promises an unforgettable stay. Boasting a collection of six luxurious hotels, including The Ritz-Carlton, JW Marriott, and Banyan Tree, Galaxy Macau offers opulent accommodations and top-notch amenities. Indulge in a pampering spa treatment, savor delectable cuisine at Michelin-starred restaurants, or try your luck at the glamorous casino.
In addition to its glamorous offerings, Cotai is also a cultural hub. Explore the historic Taipa Village, a charming neighborhood filled with traditional Portuguese-style houses, quaint shops, and authentic eateries. Immerse yourself in Macau's rich heritage by visiting the nearby A-Ma Temple, a UNESCO World Heritage site, or the Macau Museum, which showcases the city's fascinating history.
Whether you're a thrill-seeker, a culture enthusiast, or a shopaholic, Cotai has something for everyone. From world-class entertainment shows to luxury shopping malls like The Venetian Macao, where you can take a gondola ride through its stunning canals, Cotai promises an unforgettable experience. With its vibrant charm and endless attractions, Cotai is a destination that will leave you wanting more.
Traveling from the Airport to Galaxy Macau: A Seamless Journey to Luxury
Located in the vibrant Cotai district of Macau, Galaxy Macau is a world-class integrated resort that offers an unparalleled experience of luxury and entertainment. Getting to this captivating destination is a breeze, thanks to the convenient access from the nearby airports.
If you are arriving at Macau International Airport, which is the closest airport to Galaxy Macau, you have several transportation options to choose from. The most convenient and hassle-free way is to take a taxi directly from the airport. The journey to Galaxy Macau takes around 10 minutes, allowing you to quickly immerse yourself in the resort's opulent atmosphere.
Alternatively, you can opt for the complimentary shuttle service provided by Galaxy Macau. The shuttle buses operate regularly between the airport and the resort, ensuring a seamless transfer experience. Simply look for the designated shuttle pick-up point outside the airport and enjoy a comfortable ride to Galaxy Macau.
For those arriving at Hong Kong International Airport, you can still easily reach Galaxy Macau. After clearing immigration and customs, head to the ferry terminal located within the airport. From there, take a direct ferry to Macau, which typically takes around one hour. Upon arrival at the Macau Ferry Terminal, you can either take a taxi or the complimentary shuttle service to Galaxy Macau, both of which are readily available.
No matter which airport you arrive at, traveling to Galaxy Macau is a smooth and convenient experience. So sit back, relax, and get ready to indulge in the luxurious offerings of this extraordinary resort.
Explore the Vibrant Surroundings of Galaxy Macau
Situated amidst the bustling Cotai Strip, Galaxy Macau offers a prime location surrounded by a plethora of exciting landmarks and attractions. Just a stone's throw away, you'll find the renowned City of Dreams Casino, where you can try your luck at the gaming tables or indulge in world-class entertainment options. For a taste of Parisian charm, head to the Eiffel Tower Experience at Parisian Macau, where you can admire breathtaking views of the city from the replica of the iconic landmark.
If you're seeking a unique adventure, make your way to Skycab Cable Car at Wynn Palace, where you can enjoy a scenic ride high above the Cotai Strip. Back at Galaxy Macau, don't miss the mesmerizing Fortune Diamond, a captivating light and water show that dazzles visitors with its stunning display. The Cotai Strip Resorts, including The Broadway and Plaza Casino, offer a vibrant atmosphere with a wide range of dining, shopping, and entertainment options.
Sports enthusiasts can head to the Cotai Arena, a state-of-the-art venue that hosts thrilling sporting events and concerts. For an adrenaline-pumping experience, visit the Karting Track at Macau Motorsports Club, where you can unleash your inner racer and enjoy exhilarating go-karting. With its diverse array of nearby landmarks and attractions, Galaxy Macau ensures an unforgettable stay filled with excitement and entertainment.
Convenient Public Transport Stations Near Galaxy Macau
Galaxy Macau is perfectly situated in Macau, Macau SAR, with easy access to several public transport stations. Travelers will find themselves well-connected to the city's major attractions, shopping districts, and entertainment venues.
One of the nearby public transport stations is Cotai West Station, which offers convenient access to Galaxy Macau. This station is part of Macau's efficient and extensive bus network, making it easy for visitors to explore the city. Whether you're heading to the historic center of Macau, the vibrant Taipa Village, or the famous Senado Square, Cotai West Station provides a convenient starting point for your adventures.
Another nearby station is Lotus Checkpoint Station, which is just a short distance from Galaxy Macau. This station is a major transportation hub, connecting visitors to other parts of Macau as well as to mainland China. From Lotus Checkpoint Station, travelers can easily access the iconic Ruins of St. Paul's, the Macau Tower, and the bustling A-Ma Temple. Additionally, this station provides a seamless connection to the Macau International Airport, making it a convenient option for those arriving or departing by air.
For those looking to explore the eastern part of Macau, Cotai East Station is the ideal choice. This station is conveniently located near Galaxy Macau and offers access to attractions such as the Macau Fisherman's Wharf, the Macau Science Center, and the scenic Cheoc Van Beach. Whether you're interested in cultural sites, outdoor activities, or shopping, Cotai East Station provides easy access to a wide range of experiences.
Lastly, East Asian Games Station is another nearby public transport option for visitors staying at Galaxy Macau. This station is well-connected to various parts of Macau, including the famous Cotai Strip, which is home to numerous luxury resorts, casinos, and entertainment venues. From East Asian Games Station, travelers can easily explore the vibrant nightlife of Macau, try their luck at the casinos, or indulge in world-class dining and shopping experiences.
With its proximity to these public transport stations, Galaxy Macau offers guests the convenience and flexibility to explore the best of Macau. Whether you're a history enthusiast, a shopaholic, or a food lover, the surrounding transport options make it easy to discover the city's rich culture, vibrant energy, and diverse attractions.
A Culinary Paradise: Galaxy Macau's Surrounding Restaurants
When it comes to dining options, Galaxy Macau has an impressive array of restaurants to satisfy every palate. Guests can indulge in authentic Chinese cuisine at Beijing Kitchen, Lai Heen, and Zi Yat Heen, where skilled chefs create mouthwatering dishes using the finest ingredients. For those craving a taste of French and Italian flavors, 8½ Otto e Mezzo Bombana offers an exquisite fine dining experience. Meanwhile, La Chine and The Apron serve up a fusion of international and local dishes, perfect for those seeking a unique gastronomic adventure. If you're in the mood for some pub grub and a pint of beer, McSorley's Ale House is the place to be. For a taste of Cantonese delicacies, head to Lakeview Palace and Pearl Dragon, where you can savor traditional dishes prepared with precision and expertise. And if you're looking for some late-night comfort food, Tsui Wah Restaurant at Galaxy Macau is ready to serve you with its famous Hong Kong-style dishes. With such a diverse range of dining options, Galaxy Macau ensures that every guest's culinary desires are met.
Shop 'til you drop at Galaxy Macau's surrounding shopping landmarks
Galaxy Macau is surrounded by a plethora of shopping landmarks that are sure to delight any shopaholic. Just steps away from the hotel, you'll find DFS Galleria, a luxury shopping destination offering a wide range of international brands. If you're looking for a unique shopping experience, head over to The Boulevard at Studio City, where you can explore a collection of boutiques and enjoy live entertainment. For a touch of glamour, The Countdown Hotel boasts a selection of high-end fashion stores and designer boutiques. The Shoppes at Cotai Sands Central is another must-visit shopping destination, featuring a mix of luxury brands, fashion boutiques, and gourmet restaurants. And of course, no shopping spree is complete without a visit to Fortune Diamond at Galaxy Macau itself, where you can browse through a variety of shops and indulge in some retail therapy. With these fantastic shopping landmarks just a stone's throw away, Galaxy Macau is the perfect destination for fashion enthusiasts and avid shoppers alike.
Luxury at an Unbeatable Price: Galaxy Macau's Room Rates
Experience the epitome of luxury without breaking the bank at Galaxy Macau. With an average room price of just $311, this world-class hotel offers exceptional value for money. Compared to the average price of a hotel room in Macau, which stands at $201, Galaxy Macau provides an unrivaled experience at an incredibly competitive rate.
From the moment you step into your elegantly appointed room, you'll be surrounded by opulence and comfort. Each room at Galaxy Macau is meticulously designed to ensure a truly memorable stay. With lavish amenities, plush furnishings, and breathtaking views, you'll feel like royalty from the moment you check-in.
Whether you're visiting Macau for business or leisure, Galaxy Macau offers a range of room options to suit every traveler's needs. From spacious deluxe rooms to luxurious suites, each accommodation is thoughtfully designed to provide the utmost comfort and convenience. So why settle for an average hotel room when you can indulge in the extraordinary at Galaxy Macau? Book your stay now and experience luxury at an unbeatable price.
Highly Recommended Family Hotel with Great Service
Galaxy Macau in Macau, Macau SAR, China is a highly recommended family hotel with great service. Guests have praised the hotel for its comfortable and spacious rooms, making it an ideal choice for couples. The hotel's facilities are also highly regarded, with guests appreciating the clean and well-maintained premises. The breakfast served at the hotel is delicious and offers a wide variety of options. Moreover, the hotel staff is friendly, helpful, and always ready to assist guests with any requests or inquiries. Whether you are traveling with family or friends, Galaxy Macau is a fantastic choice for your stay in Macau.
Unforgettable Luxury and Exceptional Service at Galaxy Macau
Galaxy Macau is a truly remarkable hotel that consistently receives outstanding customer reviews. With an overall rating of 9.0, it is clear that guests are consistently impressed with their stay at this luxurious property. From the moment you step foot into the hotel, you will be greeted with warm hospitality and exceptional service that goes above and beyond to ensure your comfort and satisfaction.
One of the standout features of Galaxy Macau is its incredible facilities, which have earned a remarkable rating of 9.2. Whether you are looking to relax by the pool, indulge in a spa treatment, or try your luck at the casino, this hotel has it all. The facilities are meticulously maintained and offer a wide range of options to cater to every guest's preferences.
When it comes to cleanliness, Galaxy Macau receives an impressive rating of 9.3. Guests consistently praise the hotel for its immaculate rooms and public areas. The housekeeping staff pays great attention to detail, ensuring that every corner of the hotel is spotless. This dedication to cleanliness creates a comfortable and inviting atmosphere for guests to enjoy throughout their stay.
Exceptional9.2
Facilities
Exceptional9.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Hotel staying guests could enjoy exclusive free access to Grand Resort Deck. Passes to access the Grand Resort Deck are provided based on the number of paying guests per room. Grand Resort Deck opening hours is subject to weather conditions and seasonal change.
Hotel staying guests could enjoy complimentary admission of 2 hours at Galaxy Kidz Edutainment Center for 2 adults and 2 kids per room per day.
For latest information of Grand Resort Deck and Galaxy Kidz Edutainment Center, please visit hotel official website for details.
Grand Resort Deck will close operations from 17 November 2025 for annual maintenance. Be sure to dive into another season of fun when we reopen on 3 April 2026! In the meantime, our Heated Outdoor Pool and Jacuzzi are still open for your enjoyment. Please note those dates are subject to hotel maintenance plans.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Exceptional
10 most recent verified ratings received by the property
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This family-friendly hotel near Old Taipa Village in Macau offers quick check-in and check-out services, complimentary snacks and drinks, and amenities for babies and kids. Children will love the water park with a wave pool, lazy river, and water slides. Special celebrations for birthdays and anniversaries are also available. The hotel's prime location allows for easy access to shopping, fine dining, tourist attractions, and a shuttle bus from Taipa ferry terminal.
Limited dining options with mostly Chinese dining options and only one Portuguese restaurant.
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I stayed at Andaz and extended my stay for two more nights at Galaxy due to the typhoon. It was convenient since dining, casinos, and shopping were all available, so I enjoyed the hotel's amenities properly. Maybe because of the typhoon, I was upgraded to a better room, but every time I opened the door, there was a smell of cigarettes. It was particularly strong right at the entrance, though it was somewhat less intense once inside. However, adults had trouble sleeping at night because of the cigarette smell. The facilities at Andaz were more recent, so they were cleaner and didn’t have any odors.
Dear Valued Guest, thank you for sharing your feedback regarding your recent stay. We are pleased to know that you found our hotel convenient and enjoyed the various amenities despite the unforeseen typhoon. However, we sincerely regret the discomfort caused by the cigarette odor in room and apologize for any inconvenience this may have caused. Please be assured that we are addressing this matter with utmost priority to maintain the highest standards of comfort and cleanliness. We appreciate your comments and hope to have the opportunity to welcome you back for a more comfortable stay in the future. Warm regards, Galaxy Hotel
The family trip was the best. When we checked in, they provided welcome drinks and chocolates, and asked if we wanted them to set up a tent when we went upstairs, so the kids had a tent set up for them along with stuffed animals and slippers, which made them incredibly happy. It's convenient to go straight to the pool from the second floor, and the wave pool was so much fun with plenty of sand play toys. The lazy river has water slides and rolling games, plus the kids' playground is great. The hotel service is also excellent; they keep refilling drinks and offer snacks like fruits, and there are plenty of food court options and fine dining for dining with the kids, as well as a nice place for tea. The transport was convenient too. I've traveled to Vietnam and the Philippines a lot, but I was actually more satisfied here than anywhere else. Oh, if there was one tiny thing I wished for, it was that the room service menu didn't have chicken and black bean noodles, which would be better for kids, but that’s just a personal wish, not a real downside.
Dear Value Guest, Thank you so much for your kind words! We're thrilled to hear that your family had such a wonderful stay and that the kids enjoyed the tent, stuffed animals, and pool activities. It’s great to know our service and dining options added to your experience. We appreciate your suggestion about kid-friendly room service items and will definitely share it with our team. We hope to welcome you back soon for another memorable visit! Best regards Galaxy Hotel
We had amazing and wonderful stay at this property. The location was great and within walking distance to many amenities including shopping areas. The facilities were exceptional, especially the amenities provided for children. The staff were friendly and accommodating, especially Raymond at the reception who upgraded our room to garden and grand deck view. And Peter huang who was very kind in making our check out very smooth and gave us umbrellas as well as it was raining. All this made our stay very comfortable and a memorable one. The cleanliness of the property was also impressive. The Wi-Fi was fast and reliable. Overall, we highly recommend this property for families looking for a great value for their money. You can book in this property blindfolded with out a second thought. Even the minutest thing was so amazingly taken care. My only request would be for the hotel to consider allowing early check in, if the rooms are available.
Dear Valued Guest, Thank you for choosing to stay at Galaxy Hotel. We are very glad to hear that you and your children enjoyed your stay and that you are satisfied with the children's amenities we provided. We are committed to maintaining the five-star level of supplies and service facilities for different age level of guests. We hope to serve you again in the near future. Best Regards, Galaxy Hotel
Hotel Review: Our family experienced many memorable moments during this trip. First of all, the kindness of the hotel staff stood out. They always wore a smile and immediately offered help whenever there was a need. We went with two children, and I was truly touched by the thoughtful provision of supplies for the kids. The view from the hotel was so beautiful it was hard to put into words. The scenery unfolding beyond the window captivated our family's eyes like a painting. In particular, the dumplings at the food court were absolutely delicious. Their taste captured our family's palate throughout the trip, and we still miss that flavor even after returning home. The only disappointment of this trip was that the 'Youth Pool' was not yet in operation. However, instead, we were able to use the outdoor heated pool, and the pool staff were also very friendly, allowing the whole family to enjoy our time. Overall, I would especially recommend this hotel for families traveling together. Thanks to the thoughtful consideration for children, the beautiful views, delicious food, and friendly staff, this trip felt even more special. If I have the opportunity next time, I would definitely want to visit again.
Dear Valued Guest, Thank you for taking time to share your positive feedback with us, we are so happy to see you had an overall wonderful staying experience at Galaxy Hotel, while we are proud to learn that our team member provided great service to you during your visit. We hope to welcome you back again soon! Best Regards, Galaxy Hotel
280 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
“Relaxed & enjoyable stay”
Front office staff were knowledgable and attentive. They offered to show us to our room and the facilities. At check-in, my child was given a coloring kit. While we were away at the Grand Resort Deck, the housekeeping staff setup a play tent complete with bedding and kids amenities (lunch box, bedroom slippers, slippers, toothbrush, toothpaste, cup etc). My child was pleasantly surprised and pleased. The Grand Resort Deck is a must do. We truly enjoyed the wave pool and lazy river. Do check the weather before heading down. As T8 was hoisted, we spent 2hrs at the Kids Club. Do check the activities available and make reservations especially when visiting on a weekend. Each room is only entitled to a session of art & craft / cooking. There are video games, mini indoor playground, STEM, table tennis to entertain the kids. The hotel connects directly to the mall and other hotels within the same compound. There were a variety of food options that suits kids as well. The hotel offers shuttle service to HZMB. The first departure is at 10am and HZMB is a 15min ride away. Taxi is also widely available. It is also walking distance to Venetian as well.
Dear Valued Guest, Thank you very much for taking the time to share your detailed and thoughtful feedback. We are truly delighted to learn that our front office and housekeeping teams were able to provide attentive and personalized service that enhanced your family’s stay. It’s wonderful to hear that your child enjoyed the surprise amenities and that the Grand Resort Deck and Kids Club added memorable experiences to your visit. We also appreciate your comments regarding our convenient location, family-friendly facilities, and transportation options. Your recognition is deeply appreciated and serves as a great encouragement to our team. We look forward to welcoming you and your family back for another enjoyable and seamless stay. Best regards, Galaxy Hotel