Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
288 Avenida Comercial de Macau , Macau City, Macau, Macau SAR, China, 000000
Highlights
Good bed, sheets, complete toiletries, good interior.
Free upgrade to family room upon early check-in.
The complimentary mini bar was a nice surprise!
Just right next door is a mall - New Yaohan.
Facilities
Free Wi-Fi
Free parking
Front desk [24-hour]
Restaurants
Bar
Family room
Luggage storage
Breakfast
About us
Experience luxury at the Grand Emperor Hotel, featuring a stunning lobby with a Golden Pathway of pure gold bars. This exquisite hotel blends traditional British and modern design, ideal for couples seeking style and comfort. Enjoy breathtaking views of Nam Van Lake, vibrant nightlife, and exceptional dining for an indulgent escape in Macau. Located in Macau City, the Grand Emperor Hotel offers a cultural experience with historic architecture and delicious dining. Enjoy a delightful breakfast in your room or savor dishes at the on-site restaurant, followed by drinks at the exclusive bar. The hotel features modern amenities like air conditioning and complimentary Wi-Fi, with rooms that boast stunning city views. Its prime location provides easy access to iconic landmarks such as the Ruins of St. Paul's, Rua da Felicidade, and Macau Fisherman's Wharf for shopping. [Some content may be Generative AI assisted. Inaccuracies may occur.]
This property is in high demand!
49 travelers have booked today.
Location 9.0
Cleanliness 8.7
Service 8.7
Room comfort and quality 8.4
Based on 9,527 verified reviews
Location
9.0
Cleanliness
8.7
Service
8.7
Room comfort and qua...
8.4
Value for money
8.4
Facilities
8.2
"It is the Grand Amperer Hotel I would like to stay at again."
"Easy access to food and public transport."
"Front office staff try their best to accommodate my request."
"This reason made our stay even better."
"The hotel staffs allow me to have a late checkout at 1430."
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Nearest transportation options
•
Macau LRT Barra Station is within 1.4 km
See map
9.0Exceptional
Location rating score
Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 105 places in walking distance!
Parking
FREE
Walkable places
Emperor Palace Casino
10 m
New Yaohan Department Store
50 m
New Yaohan
60 m
D2
90 m
Sky 21
100 m
Popular landmarks
Grand Lisboa Casino
290 m
Senado Square
360 m
Historic Centre of Macau
400 m
St. Dominic's Church
610 m
Monte Forte (Fortaleza do Monte)
730 m
Closest landmarks
New Yaohan Car Park
20 m
Macau Government Headquarters
260 m
Crazy Paris Show
290 m
St. Augustine Square
290 m
Grand Lisboa Casino
290 m
Good to know
Value for money
8.4
Distance to city center
1 km
Location rating
9.0
Nearest airport
Macau International Airport (MFM) - Macau SAR, China
Distance to airport
5.2 km
Select your room
1/15
Family Room
35 m²/377 ft²
Max 3 adults
1 king bed and 1 single bed
Fits groups
9.1
Exceptional
Room comfort and quality
|
City view
1/10
Royal Suite
127 m²/1367 ft²
Max 2 adults
1 king bed
8.4
Excellent
Room comfort and quality
|
City view
1/10
Deluxe Double
32 m²/344 ft²
Max 2 adults
1 king bed
Recommended
Preferred by Couples
9.4
Exceptional
Room comfort and quality
|
City view
1/10
Superior Double
32 m²/344 ft²
Max 2 adults
1 double bed
8.7
Excellent
Room comfort and quality
|
City view
1/9
Deluxe Twin
32 m²/344 ft²
Max 2 adults
2 single beds
9.2
Exceptional
Room comfort and quality
|
City view
1/10
Deluxe Room
Max 3 adults
2 single beds and 1 king bed
1/8
Two Bedroom Suite
222 m²/2390 ft²
Max 4 adults
1 double bed / 2 single beds
8.8
Excellent
Room comfort and quality
|
City view
|
2 bedrooms
|
2 bathrooms
1/7
Executive Suite
84 m²/904 ft²
Max 2 adults
1 king bed
8.4
Excellent
Room comfort and quality
|
City view
1/7
Queen Suite
222 m²/2390 ft²
Max 7 adults
1 king bed / 2 semi double beds
Fits groups
|
City view
1/7
Executive Room
32 m²/344 ft²
Max 3 adults
1 king bed or 2 single beds
|
City view
Frequently asked questions
Grand Emperor Hotel was built in 2006.
Verified past guests that have stayed at Grand Emperor Hotel had an average nightly stay of 1 night at this property.
Grand Emperor Hotel can speak in 3 languages and supports popular languages such as English and Mandarin Chinese for guest visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
61.0% of our past visitor reviews have given a positive review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Grand Emperor Hotel down in the review section.
64.0% of our verified customer ratings have given an optimistic review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Grand Emperor Hotel down in the review section.
Verified couple travelers that have stayed at this property have given Grand Emperor Hotel an average rating of 8.6. You can look up on more descriptive customer reviews, and feedback by filtering for a specific type of verified guest travelers down in the review section.
Big events and gatherings such as weddings can be hosted at Grand Emperor Hotel.
The nearest airport to Grand Emperor Hotel is Macau International Airport, 5.0 km away.
More about Grand Emperor Hotel
Grand Emperor Hotel
At Grand Emperor Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Macau is made even more convenient with the taxi services available at the hotel. For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Grand Emperor Hotel. All rooms at Grand Emperor Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Grand Emperor Hotel are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Grand Emperor Hotel. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Reasons to stay here
Guests who stayed at this hotel have scored it higher than 87% of accommodations in the city.
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Amenities and facilities
Excellent8.2
Facilities
Most talked about facilities
Languages spoken
English
Chinese [Cantonese]
Chinese [Mandarin]
Accessibility
Wheelchair accessible
Internet access
Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas
Cleanliness and safety
Anti-viral cleaning products
Breakfast in room
Cashless payment service
First aid kit
Free face masks
Guest rooms seal after sanitization
Hot water linen and laundry washing
Physical distancing of at least 1 meter
Professional-grade sanitizing services
Protective screens in common areas
Room sanitization opt-out available
Rooms sanitized between stays
Safe dining setup
Sanitized kitchen and tableware items
Staff trained in safety protocol
Temperature check for guests and staff
Dining, drinking, and snacking
A la carte in restaurant
Bar
Breakfast [buffet]
Coffee shop
Restaurant dinner
Restaurant lunch
Restaurants
Room service
Services and conveniences
Air conditioning in public area
Business facilities
Cash withdrawal
Concierge
Currency exchange
Daily housekeeping
Doorman
Dry cleaning
Elevator
Facilities for disabled guests
Food delivery
Invoice provided
Ironing service
Laundry service
Luggage storage
Meeting/banquet facilities
Meetings
Projector/LED display
Safety deposit boxes
Smoking area unavailableSmoking area
Xerox/fax in business center
For the kids
Family/child friendly
Family room
Access
CCTV in common areas
CCTV outside property
Check-in [24-hour]
Fire extinguisher
Front desk [24-hour]
Non-smoking rooms
Pets allowed unavailablePets allowed
Safety/security feature
Security [24-hour]
Smoke alarms
Getting around
Car park [free of charge]
Rental car
Taxi service
Available in all rooms
Adapter
Air conditioning
Baby cot (upon request)
Bathrobes
Blackout curtains
Carpeting
Closet
Clothes rack
Complimentary tea
Desk
Free bottled water
Hair dryer
In-room safe box
Ironing facilities
Linens
Mini bar
Mirror
Satellite/cable channels
Scale
Sewing kit
Shower
Slippers
Smoke detector
Smoking allowed
Socket near the bed
Sofa
Telephone
Toiletries
Towels
Trash cans
Wake-up service
Wi-Fi [free]
Food and dining
Breakfast options
American
Asian
Buffet
Restaurants on site
Grand Emperor Court
Cuisine: Chinese
Menu: Buffet
Royal Kitchen
Cuisine: International
Menu: A-la-carte
Royal Robatayaki
Cuisine: Japanese
Menu: A-la-carte
Location
288 Avenida Comercial de Macau , Macau City, Macau, Macau SAR, China, 000000
Exceptional9.0
Location
Airports
Macau International Airport (MFM) - Macau SAR, China
5.2 km 15 min drive
Zhuhai Jinwan Airport (ZUH) - China
26.4 km
Public transportation
Macau LRT Barra Station
1.4 km
Hospital or clinic
Tsan Heng
380 m
Convenience store
7 Eleven
420 m
Cash withdrawal
ATM on-site
What's nearby
Popular landmarks
Grand Lisboa Casino
290 m
Senado Square
360 m
Historic Centre of Macau
400 m
St. Dominic's Church
610 m
Monte Forte (Fortaleza do Monte)
730 m
Ruins of St. Paul's
800 m
A-Ma Temple
1.1 km
Macau Tower Convention & Entertainment Centre
1.2 km
Macao Museum
1.5 km
Nearby landmarks
Emperor Palace Casino
10 m
New Yaohan Car Park
20 m
New Yaohan Department Store
50 m
New Yaohan
60 m
D2
90 m
Sky 21
100 m
Supermercado San Fa Seng
160 m
CTM Branch
190 m
Rua da Felicidade
250 m
Macau Government Headquarters
260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
A deposit of 500(can be MOP, HKD or physical credit card) is required upon check-in.
When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts
Check-in/Check-out
Check-in from: 15:00
Check-out until: 12:00
Getting around
Distance from city center: 1 km
Travel time to airport (minutes): 15
Extras
Breakfast charge (unless included in room price): 129.8 HKD
The property
Year property opened: 2006
Number of floors: 23
Room voltage: 220
Number of rooms : 311
Non-smoking rooms/floors: yes
Number of restaurants: 3
Number of bars/lounges: 1
Property announcements
Guests are required to provide valid arrival cards upon check in.
- Hotel only provides shuttle bus drop-off from Hotel to Macau-Zhuhai Boarder Gate
- Shuttle bus service must be reserved in advanced at Hotel Front Desk.
- Shuttle bus schedule refers to information provided by Hotel Front Desk.
The hotel casino will be permanently closed and all casino services will be discontinued
Reviews of Grand Emperor Hotel from real guests
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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of
8.5
Excellent
Recent ratings trend
10 most recent verified ratings received by the property
Location score 9 out of 10 and is a high score in Macau
Location9.0
Cleanliness score 8.7 out of 10 and is a high score in Macau
Cleanliness8.7
Service score 8.7 out of 10 and is a high score in Macau
Service8.7
Room comfort and quality score 8.4 out of 10 and is a high score in Macau
Room comfort and quality8.4
Value for money score 8.4 out of 10 and is a high score in Macau
Value for money8.4
Facilities score 8.2 out of 10 and is a high score in Macau
Facilities8.2
High score for Macau
Rating
9+ Exceptional (807)
8-9 Excellent (364)
7-8 Very Good (456)
6-7 Good (122)
<6 Below Expectation (107)
Review summary
Powered by OpenAI
The hotel boasts clean and comfortable rooms with well-equipped facilities that have received several positive reviews. Its prime location in downtown Macao near the city center has also been praised by reviewers. Guests have highlighted the friendly and helpful staff who provided excellent service and were prompt in assisting guests. The hotel has also been described as offering good value for money, making it a popular choice for budget-conscious travelers.
Some guests have mentioned poor breakfast options, with a limited selection and quality.
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Show reviews that mention
Location
Mentioned in 94 reviews
sentiment-positive-indicator
100% Positive
Service
Mentioned in 75 reviews
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93% Positive
sentiment-negative-indicator
6% Unfavourable
Cleanliness
Mentioned in 60 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable
Room size
Mentioned in 39 reviews
sentiment-positive-indicator
100% Positive
Room comfort
Mentioned in 38 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable
Check in
Mentioned in 23 reviews
sentiment-positive-indicator
73% Positive
sentiment-negative-indicator
26% Unfavourable
Value for money
Mentioned in 22 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable
Breakfast
Mentioned in 16 reviews
sentiment-positive-indicator
68% Positive
sentiment-negative-indicator
31% Unfavourable
Family
Mentioned in 13 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable
Showing 1,856 verified guest comments
Changed to review page 1
10.0
Exceptional
Liang from Malaysia
Group
Family Room
Stayed 1 night in March 2026
“Exceptional”
The professionalism, attentiveness, and dedication demonstrated by your team truly reflect a 5-star standard. In addition, the quality and maintenance of the facilities have significantly contributed to a comfortable and enjoyable experience
Reviewed March 29, 2026
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10.0
Exceptional
Heronita from Indonesia
Family with teens
Family Room
Stayed 1 night in February 2026
“The best choice for 3 adults.”
We stayed in a family room with 1 king bed and 1 single bed, making it very comfortable for the 3 of us adults. The room has a sitting area and a large window with a view of the Grand Lisboa. The hotel staff was friendly and handled the check-in quickly. The hotel location is very close to the bus stop to and from HZMB, and Senado Square, Grand Lisboa, and Wynn Macau can be reached on foot.
Reviewed February 02, 2026
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10.0
Exceptional
Seonmi from South Korea
Solo traveler
Deluxe Double
Stayed 1 night in November 2025
“Excellent choice”
I am traveling around the world with my 90-year-old mother. This is our third visit to Macau, but it’s our first time staying on the peninsula. Since my mother uses a wheelchair, I had a lot of concerns. Choosing the Emperor Hotel was truly an excellent decision. It’s very convenient with access to department stores, supermarkets, and tourist attractions within a 2 to 10-minute walk, so the location is really great. The hotel's exterior is very classic, and the interior is beautifully maintained. We booked two rooms, which were spacious and clean. The staff welcomed us with gentle smiles and kindness, and they processed our check-in quickly. After taking a walk in the evening and returning to our room, we found a beautiful and delicious birthday cake set up for us. If we stay on the peninsula again, I would love to stay at the Emperor Hotel once more. Thank you for the kind service and warm hospitality, especially to Jeremy Wu.
Reviewed November 13, 2025
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10.0
Exceptional
Sen from Malaysia
Solo traveler
Deluxe Twin
Stayed 2 nights in December 2025
“Simply the Best!!!”
Arrived and checked in.
Very well received by a lady receptionist who offered me quite room at additional HKD 500 per night. Initially I turned her down. However after getting to a regular room, I felt that I should just take the offer to experience the best out of the hotel and the best out of the trip.
I went back downstairs and took the offer. What a pleasant surprise!!!
Top floor with a corner room, overlooking the whole Macau Tower and water across Taipa. I spent so much time in the room equipped with Jacuzzi and a watching lots movies in the room with big TVs.
Oversized bedroom and extremely large living and dining rooms. Perfect for gathering over 30 people.
All drinks at the mini bar are free of charge and capsul coffee machine and fruits. Second restroom for guests is really helpful because I never like to have my guests using my restroom / bathroom.
Location is superb. At the center of everywhere. Closest casino is Lisboa which is less than 10 meters away.
Ruins of St Paul is walking distance approx 300 meters away crowded with tourists.
Can’t go wrong. Just stay there and you sure will be happy. Because I say so.
Reviewed December 18, 2025
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10.0
Exceptional
Wai from Singapore
Family with young children
Royal Suite
Stayed 1 night in December 2025
“For sure we will be back again ”
We had a very comfort stay in royal suite for our 1st night in 2026 Staff are so helpful when we have a late check in at 8pm and we so enjoyed with the executive lounge provided which included in our stay package, location was the best part we so close to few attractions place walking distance, we will be back again, big thank you to all Grand Emperor Hotel staff
“Exceptional”
The professionalism, attentiveness, and dedication demonstrated by your team truly reflect a 5-star standard. In addition, the quality and maintenance of the facilities have significantly contributed to a comfortable and enjoyable experience