Exterior view, Grand Hyatt Kuala Lumpur in Kuala Lumpur
View, Grand Hyatt Kuala Lumpur in Kuala Lumpur
Facilities, Grand Hyatt Kuala Lumpur in Kuala Lumpur
Facilities, Grand Hyatt Kuala Lumpur in Kuala Lumpur
Facilities, Grand Hyatt Kuala Lumpur in Kuala Lumpur
Attractions, Grand Hyatt Kuala Lumpur in Kuala Lumpur
Facilities, Grand Hyatt Kuala Lumpur in Kuala Lumpur

Removed from saved list

9.2Exceptional

5,406 reviews

5,406 reviews

Cleanliness 9.5
Location 9.5
Service 9.4
Facilities 9.3
Room comfort and quality 9.3
Value for money 8.9
See map

9.5Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
KLCC - Bukit Bintang Pedestrian Walkway
40 m
Parkson Kajang
100 m
Kuala Lumpur Convention Centre
100 m
Aquaria KLCC
120 m
SevenAteNine
210 m
Popular landmarks
Petronas Twin Towers
490 m
Pavilion Kuala Lumpur
520 m
Jalan Alor
790 m
Menara Kuala Lumpur
940 m
Central Market
2.1 km
Closest landmarks
Fuze Club Kuala Lumpur
300 m
Embassy of the Philippines
300 m
Pro Heal Dental
320 m
Fitness First
360 m
Thetole Acupuncture & Herbal Medical Centre
370 m
2022

Grand Hyatt Kuala Lumpur

12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450 - See map

Strategically situated in Kuala Lumpur City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. This 5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Sparkling clean

Located in heart of Kuala Lumpur

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Announcements by hotel (1)
Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment.
Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Fitness center

Spa

Luggage storage

Swimming pool [outdoor]

This property is in high demand!

13 travelers have booked today.

Value for money8.9
Distance to city center1 Km
Location rating9.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.9 km

Rooms available at Grand Hyatt Kuala Lumpur

Exceptional
Room comfort & quality

9.3

Grand Suite
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Twin Towers View Suite
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Executive Suite
...
  • Room size: 152 m²/1636 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed with Tower View with Club Access
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Diplomat Suite
...
  • Room size: 242 m²/2605 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed with Club Access
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Beds
...
  • Room size: 47 m²/506 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Bed Deluxe
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Room
...
  • Room size: 47 m²/506 ft²
  • Non-smoking
  • 2 single beds or 1 king bed
Enter dates to see prices
2 Twin Beds with Tower View with Club Access
...
  • Room size: 47 m²/506 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What interesting attractions are in close proximty of Grand Hyatt Kuala Lumpur that are in walking range?

While staying at Grand Hyatt Kuala Lumpur, jump start your holiday by exploring the nearest destinations that are within walking distance to the property which include Aquaria KLCC, SevenAteNine, and Top Room@Top Hat.

What bars are nearby Grand Hyatt Kuala Lumpur?

While lounging at Grand Hyatt Kuala Lumpur, indulge in your evening or night out at Bridge Bar (Level 28 G-Tower), Sixty Nine Bistro, and Potions to make the most out of your nightlife.

How long do travelers typically stay at Grand Hyatt Kuala Lumpur?

Verified past guests that have stayed at Grand Hyatt Kuala Lumpur had an average nightly stay of 2 nights at this property.

At what time of the year is Grand Hyatt Kuala Lumpur most popular?

Grand Hyatt Kuala Lumpur's most popular month where verified guests travelers have stayed the most is in December.

What is the verified guest review consensus about Grand Hyatt Kuala Lumpur's view?

67.0% of our past guest evaluations have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Grand Hyatt Kuala Lumpur down in the review section.

What is the typical rating that past Solo travelers' have given to Grand Hyatt Kuala Lumpur?

Verified solo travelers that have stayed at this property have given Grand Hyatt Kuala Lumpur an average rating of 9.2. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Grand Hyatt Kuala Lumpur?

Past group travelers that have stayed at this property have given Grand Hyatt Kuala Lumpur an average rating of 9.2. You can check out more in depth customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Can business events be hosted at Grand Hyatt Kuala Lumpur?

Grand Hyatt Kuala Lumpur has 9 venues offered at this property and can cater up to 1450 people.

Is breakfast offered at Grand Hyatt Kuala Lumpur?

Visitors can enjoy breakfast offered with an additional charge of 58 MYR for children and 115 MYR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

What people love about Grand Hyatt Kuala Lumpur

  • 10

    Exceptional
    Cleanliness

    "The room is clean and huge with a full window and the KLCC view is breathtaking both day and night."

    Noor

    |

    October 10, 2023

  • 8.4

    Excellent
    Cleanliness

    "Housekeeping was good and our room was clean daily."

    Rokiah

    |

    September 24, 2023

  • 8.8

    Excellent
    Location

    "Convenient location, staff so nice"

    TAI

    |

    October 3, 2023

More about Grand Hyatt Kuala Lumpur

More about Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur

You'll love the exceptional convenience during your stay at Grand Hyatt Kuala Lumpur, located right in the heart of the city center, with an easy access to everything in Kuala Lumpur. Grand Hyatt Kuala Lumpur is located just 8.3 km from Terminal Bersepadu Selatan, providing your days with easy city access and great exploration options.
Take advantage of a wealth of unrivaled services and amenities at Grand Hyatt Kuala Lumpur. You'll have no problem planning out your days and transportation needs with front desk services including concierge service and luggage storage. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Grand Hyatt Kuala Lumpur.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with blackout curtains. Some rooms have cable TV to keep guests entertained. You may be assured to know that a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


Dining and things to do

Throughout your stay, choose from a variety of delicious dining options at the hotel.


Around the property

Venture outside Grand Hyatt Kuala Lumpur and explore Kuala Lumpur during your stay. You're sure to want to visit Menara Kuala Lumpur located 940 m away, among the most sought-after photographs for anyone visiting Kuala Lumpur.

Show less

Amenities and facilities

Exceptional
Facilities

9.3

Most talked about facilities

Breakfast

70 mentions

View

42 mentions

Housekeeping

29 mentions

Food & Dining

25 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Happy hour
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Adapter
  • Air conditioning
  • Air purifier
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes dryer
  • Coffee/tea maker
  • Desk
  • Dressing room
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Mirror
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Halal
  • Gluten-free
Restaurants on site
THIRTY8
  • Cuisine: Chinese, International, Japanese
  • Menu: A-la-carte
JP teres
  • Cuisine: Chinese, Indian, Malaysian
  • Menu: A-la-carte
Poolhouse
  • Cuisine: Asian, International, Malaysian
  • Menu: A-la-carte

Location

12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Exceptional
Location

9.5

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    17.9 km 40 min drive
  • Kuala Lumpur International Airport (KUL)
    45.7 km 55 min drive
Public transportation
  • Raja Chulan Monorail Station
    360 m 10 min walk
  • LRT Train Station - KLCC
    560 m 11 min walk
Hospital or clinic
  • Pro Heal Dental
    320 m
Shopping
  • Pavilion Kuala Lumpur
    520 m
Convenience store
  • 7 Eleven
    330 m 4 min drive
Cash withdrawal
  • ATM
    120 m 2 min drive

What's nearby

Popular landmarks
  • KLCC - Bukit Bintang Pedestrian Walkway
    40 m
  • Aquaria KLCC
    120 m
  • KLCC Park
    360 m
  • Petronas Twin Towers
    490 m
  • Pavilion Kuala Lumpur
    520 m
  • Jalan Alor
    790 m
  • Menara Kuala Lumpur
    940 m
  • Central Market
    2.1 km
  • Chinatown - Kuala Lumpur
    2.1 km
  • KL Bird Park
    3.0 km
Nearby landmarks
  • KLCC - Bukit Bintang Pedestrian Walkway
    40 m
  • Parkson Kajang
    100 m
  • Kuala Lumpur Convention Centre
    100 m
  • Aquaria KLCC
    120 m
  • SevenAteNine
    210 m
  • Top Room@Top Hat
    280 m
  • Fuze Club Kuala Lumpur
    300 m
  • Embassy of the Philippines
    300 m
  • Pro Heal Dental
    320 m
  • Symphony Lake
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective August 14, 2018, the property accepts only Touch ‘N Go as a payment form for a parking fee. Guests are advised to check for the balance in their Touch ‘N Go card before exiting the car park.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee120 MYR
  • Distance from city center1 Km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)115 MYR
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors20
  • Number of restaurants2
  • Room voltage220
  • Year property opened2012

Property announcements

Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment.

Reviews of Grand Hyatt Kuala Lumpur from real guests

Provided by verified guests of Agoda
9.2
Cleanliness9.5
Location9.5
Service9.4
Facilities9.3
Room comfort and quality9.3
Value for money8.9
High score for Kuala Lumpur
Rating
9+ Exceptional (1,534)
8-9 Excellent (287)
7-8 Very Good (203)
6-7 Good (60)
<6 Below Expectation (66)

Show reviews that mention 

Showing 2,150 verified guest comments
12345
10.0
Exceptional
NURUL from Singapore
Business traveler
2 Twin Beds with Tower View
Stayed 4 nights in February 2023

Feb 2023”

ear Grand Hyatt Kuala Lumpur, I would like to take a moment to express my sincere appreciation for the wonderful experience I had during my recent stay at your hotel. From the moment I checked in, I was greeted with warm and friendly hospitality by your entire team, and I was thoroughly impressed by the level of service provided by your staff. I would particularly like to highlight the exceptional culinary experience that I had at your hotel. The food was absolutely delicious and prepared to perfection. I had the pleasure of dining at your restaurant and was impressed with the quality of dishes that were presented to me. I would like to extend a special note of appreciation to Sous Chef Mr Faid Fahmi and his team for their outstanding culinary skills and exceptional service. The attention to detail and the care taken to prepare each dish was truly remarkable, and it was evident that they take great pride in their work. I also cannot forget to mention the pastry chef whose pastries were simply out of this world. Each bite was a heavenly experience that I will not soon forget. I would like to extend my compliments to all the kitchen staff for their tireless efforts in creating such a wonderful dining experience. Their hard work and dedication have truly made a lasting impression on me. Thank you once again for the exceptional experience that I had during my stay at Grand Hyatt Kuala Lumpur. I will surely recommend your hotel to my friends and family, and I look forward to the opportunity to visit again in the future.

Reviewed March 03, 2023
10.0
Exceptional
Kah from Malaysia
Family with young children
1 King Bed with Tower View Deluxe
Stayed 2 nights in April 2022

Exceptional”

We recently booked a Deluxe King Tower View room with 3 children. Overall, this is probably one of the best hotels we have stayed in KL especially when it comes to the views from the room and also the friendliness of the staff. Below are our review points: - Location of hotel is superb as it is within walking distance to major shopping malls like KLCC and Pavillion. - Food at breakfast was acceptable, though the range of choices can be further improved. - The view from the reception area at level 39 and also the view from the room is breathtaking. We can see the Petronas Twin Tower directly and also the surrounding view of KL from our room and also the reception area. - The room was quite spacious, although the interior might be showing signs of ageing. Still, the toilet area is very big and marble-tiled. Shower water pressure was strong and the bed was comfortable. - Friendliness of staff - This is probably the best part of staying at this hotel. The staff in general are very friendly and professional. They will usually greet us whenever they see us with a smiling face. 1 of the front desk staff (Farah) was especially friendly and helpful to meet our needs. When we checked-in, we were provided with a complimentary single person bed (even though usually there is a fee for this) as the room was not yet ready. Since we are traveling with young children, she had requested Housekeeping to provide us with lots of bottles of water so that we did not need to buy water from the convenience store. She even took it one step further to put this request in the system in case of our further visits in the future. Upon our checkout, we were also given a box of pineapple tarts as a courtesy from the hotel. To conclude, we would not hesitate to recommend this hotel to anyone given the view from the hotel and most importantly, the friendliness of the staff.

Reviewed April 19, 2022
10.0
Exceptional
Yahaya from Singapore
Couple
1 King Bed
Stayed 2 nights in April 2023

A pleasant 5 star stay”

Everything such as staff and facilities in the hotel is awesome from the check-in process, the room interior and comfort till the check-out time. Though, we didn't have breakfast included in our stay request due to our budget, our experience in the hotel is superb and we hope we can come back in future.

Reviewed May 02, 2023
10.0
Exceptional
Dayana from Malaysia
Family with young children
1 King Bed
Stayed 1 night in October 2021

We love Grand Hyatt SO MUCH”

We’ve been to many hotels in KL and this one top the list for sure! The staff there are all pleasantly kind and attentive. We went there for our anniversary trip and they compliment us with a chocolate cake (with candle too). Not only that, they’ve upgraded our room and we got the BEST VIEW EVER. Imagine waking up and you can literally see KLCC in front of you, amazing. The room is top notch and super clean! They use Balmain as their toiletries and we love it so much. The breakfast spread was a lot to choose from! From cereal, pancakes, waffles, asians, english breakfast, dim sum and a lot more! All of them was sooo good too! Also, breakfast with the KLCC view is superb. The pool is excellent! We still can see KLCC while swimming hence our photo there came out great! Another must try is their Chicken Rice at JP Teres; to die for. Oh and not to forget, my 1+ year old baby really enjoy his baby chair all along since they use Stokke baby chair, my lucky son! Highly recommended as we pleasantly enjoy our stay so much. We would definitely come back! Shout out to Mira who attend me during check in and Joyce the manager, both are very pleasant. Dino! He’s so nice. I’m sorry I can’t remember other names but all the staff there is very nice. Thank you to all. We appreciate it so much.

Reviewed October 22, 2021
10.0
Exceptional
Alex from Malaysia
Couple
1 King Bed with Tower View
Stayed 1 night in July 2022

Good service, great value for money”

The hotel is located in the heart of KL with magnificent views of the iconic twin towers. Service is good, majority of the staff are polite and would cater to most of your requests even unusual ones. Facilities are well maintained and clean. The gym is well equipped and spacious enough that several guests could use it without disrupting other’s routine. The locker rooms, sauna and jacuzzi area is extremely clean and stocked with amenities at all times. The hotel room was amazing, comfortable, spacious and clean with the twin towers directly in view. Food offered by the hotel could easily give most restaurants in and around KL a run for their money. Overall was a great experience and highly recommended to try even if it’s just a staycation.

Reviewed August 19, 2022
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss