Lobby, Grand Hyatt Macau in Macau
Grand Suite Fountain View Twin  - View, Grand Hyatt Macau in Macau
Restaurant, Grand Hyatt Macau in Macau
Hot tub, Grand Hyatt Macau in Macau
Bar/lounge, Grand Hyatt Macau in Macau
Grand Hyatt Macau
Swimming pool, Grand Hyatt Macau in Macau

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9.0Exceptional

9,017 reviews

9,017 reviews

Cleanliness 9.3
Service 9.1
Facilities 8.9
Room comfort and quality 8.9
Location 8.8
Value for money 8.8
See map

8.8Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Taboo Show
20 m
City of Dreams Casino
30 m
The House of Dancing Water
90 m
The Countdown Hotel
150 m
Para Club
190 m
Popular landmarks
Macao Museum
4.6 km
Macau Tower Convention & Entertainment Centre
4.6 km
Grand Lisboa Casino
5.2 km
St. Dominic's Church
5.2 km
A-Ma Temple
5.5 km
Closest landmarks
Pátio frontal
330 m
Kids Cavern (Cotai Sands Central)
350 m
MUST Stadium
380 m
Sands Cotai Central Casino
420 m
Planet J
430 m

Grand Hyatt Macau

City of Dreams Estrada do Istmo, Cotai, Macau, Macau SAR, China - See map

Conveniently situated in the Cotai part of Macau, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ruins of St. Paul's. This 5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Sparkling clean

250 meters to public transportation

Front desk [24-hour]

Airport transfer

Great Breakfast

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Hot tub

Kids club

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

9 travelers have booked today.

Value for money8.8
Distance to city center2.0 km
Location rating8.8
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport1.4 km

Rooms available at Grand Hyatt Macau

Excellent
Room comfort & quality

8.9

Premier Suite
...
  • Room size: 110 m²/1184 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Diplomat Suite
...
  • Room size: 165 m²/1776 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
2 TWIN BEDS WITH CLUB ACCESS
...
  • Room size: 52 m²/560 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Deluxe Suite King with Club Access
...
  • Room size: 69 m²/743 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed with Club Access
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Executive Suite
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Suite Club
...
  • Room size: 69 m²/743 ft²
Enter dates to see prices
Grand Deluxe Suite Club
...
  • Room size: 69 m²/743 ft²
Enter dates to see prices
Grand Deluxe Suite Club
...
  • Room size: 69 m²/743 ft²
Enter dates to see prices
Grand Deluxe Suite King
...
  • Room size: 69 m²/743 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Grand Hyatt Macau offer laundry services?

Yes! Grand Hyatt Macau offers laundry service at your convenience for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Does Grand Hyatt Macau offer dry cleaning services?

Yes! Grand Hyatt Macau features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What attractions are close by Grand Hyatt Macau that are in walking range?

While remaining at Grand Hyatt Macau, kick start your holiday by exploring the nearest destinations that are within walking distance to the property which include The Countdown Hotel, Para Club, and Dragone Show.

What are the property's policies for children's bedding at Grand Hyatt Macau?

Grand Hyatt Macau's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What is the average rating that verified Group travelers have given to Grand Hyatt Macau?

Verified group travelers that have stayed at this property have given Grand Hyatt Macau an average rating of 9.0. You can find more comprehensive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Grand Hyatt Macau?

The closest train, metro, or bus station is Cotai West Station, 1063.83 m away from Grand Hyatt Macau.

What dining places are in close proximty of Grand Hyatt Macau?

Grand Hyatt Macau’s local community is Cotai which comprises of famous dining places such as T For Tapas and Hao Guo.

Is breakfast offered at Grand Hyatt Macau?

Guest visitors can enjoy breakfast offered with an additional charge of 327.8 HKD for children and 327.8 HKD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.

What people love about Grand Hyatt Macau

  • 10

    Exceptional
    Cleanliness

    "Clean room."

    Chang-Lin

    |

    May 17, 2023

  • 9.2

    Exceptional
    Cleanliness

    "Hotel is clean and luxury, good decorate with Modern style."

    Bongkot

    |

    December 19, 2019

  • 10

    Exceptional
    Spaciousness

    "Spacious room, great location"

    ratna

    |

    August 3, 2023

More about Grand Hyatt Macau

More about Grand Hyatt Macau

Grand Hyatt Macau

When you are looking for comfortable and convenient accommodations in Macau, make Grand Hyatt Macau your home away from home. A stay at Grand Hyatt Macau ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of Macau are yours with a stay at Grand Hyatt Macau, located just 6.0 km from the famous Ruins of St. Paul's.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Grand Hyatt Macau. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. The hotel provides front desk services such as concierge service for guests' convenience. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Grand Hyatt Macau.
Rooms at Grand Hyatt Macau are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains. The hotel's in-room entertainment is second to none, with in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that mini bar is available in some select rooms.
You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


Dining and things to do

Throughout your stay, choose from a variety of delicious dining options at the hotel.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Housekeeping

65 mentions

Swimming Pool

37 mentions

Breakfast

33 mentions

Food & Dining

27 mentions

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Hot tub
  • Massage
  • Nightclub
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
Dining, drinking, and snacking
  • Bar
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
Available in all rooms
  • Accessible by elevator
  • Accessible toilet
  • Accessible vanities
  • Adapted bath
  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dining table
  • DVD/CD player
  • Electric kettle
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • High chair
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Mirror
  • On-demand movies
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site
mezza9 Macau
  • Cuisine: Chinese, International, Japanese
  • Menu: Buffet
Beijing Kitchen
  • Cuisine: Chinese
  • Menu: A-la-carte
Lobby Lounge
  • Cuisine: Chinese, Local
  • Menu: A-la-carte

Location

City of Dreams Estrada do Istmo, Cotai, Macau, Macau SAR, China
Excellent
Location

8.8

Airports
  • Macau International Airport (MFM) - Macau SAR, China
    1.4 km 6 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    25.3 km
Public transportation
  • Cotai East Station
    230 m
  • MUST Station
    560 m
Hospital or clinic
  • American Dental
    1.2 km
Convenience store
  • 7 Eleven
    440 m
Cash withdrawal
  • ATM
    330 m

What's nearby

Popular landmarks
  • Macao Museum
    4.6 km
  • Macau Tower Convention & Entertainment Centre
    4.6 km
  • Grand Lisboa Casino
    5.2 km
  • St. Dominic's Church
    5.2 km
  • A-Ma Temple
    5.5 km
  • Senado Square
    5.7 km
  • Historic Centre of Macau
    5.7 km
  • Monte Forte (Fortaleza do Monte)
    5.9 km
  • Ruins of St. Paul's
    6.0 km
Nearby landmarks
  • Taboo Show
    20 m
  • City of Dreams Casino
    30 m
  • The House of Dancing Water
    90 m
  • The Countdown Hotel
    150 m
  • Para Club
    190 m
  • Dragone Show
    190 m
  • The Spectacle (MGM Cotai)
    210 m
  • Cotai East Station
    230 m
  • Cotai Strip Resorts
    240 m
  • Skycab Cable Car (Wynn Palace)
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property offers complimentary one-time buffet dinner per room per stay for Grand Offer Package.
  • Alcohol is available in the minibar at an extra charge.
  • The Grand Offer which includes 2 complimentary buffet credits is only for 2 persons per room. Extra bed fee does not include benefits for the third person.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from11:00
  • Check-out until11:00
Getting around
  • Distance from city center2.0 km
  • Travel time to airport (minutes)6
Extras
  • Breakfast charge (unless included in room price)327.8 HKD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors37
  • Number of restaurants2
  • Room voltage220
  • Year property opened2009

Property announcements

Guests who staying at 1 King Club Access, 2 Twin Club Access, Grand Suite King Club, Grand Suite Twin Club, Grand Deluxe Suite Club, Grand Executive Suite, Grand Executive Fountain View Suite, Premier Suite and Diplomat Suite can enjoy exclusive Grand Club privileges including breakfast, evening cocktails and more at our Grand Club Lounge.

Reviews of Grand Hyatt Macau from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.3
Service9.1
Facilities8.9
Room comfort and quality8.9
Location8.8
Value for money8.8
High score for Macau
Rating
9+ Exceptional (1,158)
8-9 Excellent (435)
7-8 Very Good (268)
6-7 Good (78)
<6 Below Expectation (93)

Show reviews that mention 

Showing 2,033 verified guest comments
12345
10.0
Exceptional
Wai from Hong Kong SAR, China
Couple
1 King Bed Fountain View
Stayed 1 night in May 2023

Enjoyable Stay”

Great service, nice staff and spacious room. We had a pleasant stay and would love to come back again.

Reviewed May 08, 2023
10.0
Exceptional
Steven from Hong Kong SAR, China
Couple
1 King Bed Deluxe
Stayed 2 nights in February 2023

The best romantic getaway ”

The Grand Hyatt Macua - we went to celebrate an early valentines - the staff where exceptional, the room was stunning and the room service was just perfect, it was romance from beginning to end - we did not ant to leave - highly recommended

Reviewed February 13, 2023
10.0
Exceptional
WANVIMOL from Thailand
Group
2 TWIN BEDS WITH CLUB ACCESS
Stayed 1 night in February 2020

New hotel and trying to take care of customers during the coronavirus crisis”

Selected this hotel as accommodation for the 2nd night of the trip because it had a great price including breakfast and club privileges. However, due to the spread of the coronavirus, we tried to inquire and received a response that we could cancel. But since we had already booked the Sheraton for the first night and they didn't respond, and Hyatt responded that they canceled the shuttle bus service on February 8th and if we wanted to cancel the reservation, we should contact Agoda. Mandarin Oriental, which was the accommodation for the 3rd night, responded that they could accommodate us and send a car to pick us up at the airport and drop us off. When we informed them that our flight was on February 7th, but we would stay at Hyatt on February 8th-9th, Oriental sent a car to pick us up at Hyatt instead at 14:00. This made us confident to continue the trip even though the casino and plaza were closed. When we arrived at Hyatt, because there were very few guests, the staff took good care of us. We received a free upgrade to a suite, which was very impressive. The club privileges helped us a lot when everything was closed. The staff took care of us until check-out and allowed us to check out late until 13:30 and came to pick us up because the lobby on the 1st floor was closed and we couldn't wait for the limousine. They asked us to wait at the Club Tower on the 37th floor again.

Reviewed February 10, 2020
Auto-translated through generative A.I.

Thank you for taking the time to tell us about your recent stay at Grand Hyatt Macau. We always strive to ensure a special guest experience and your comments are extremely encouraging. We look forward to welcoming you back in the near future.

Responded February 25, 2020
Grand Hyatt Macau
10.0
Exceptional
Chang-Lin from Taiwan
Solo traveler
1 King Bed Deluxe
Stayed 1 night in May 2023

Highly Recommend ”

Clean room. Great staff. Amazing location.

Reviewed May 17, 2023
9.6
Exceptional
Johnny from Singapore
Solo traveler
1 King Bed Deluxe
Stayed 2 nights in February 2023

Great stay!”

Deluxe room with bathtub is spacious n has great view. Better environment to stay in as compared to other hotels in Macau city centre. Mezza9 restaurant was closed for dinner for two consecutively nights (on Monday n Tuesday) so didn’t get a chance to dine there.

Reviewed February 21, 2023
12345
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