Lobby, Grand Millennium Kuala Lumpur Hotel in Kuala Lumpur
Classic Room with Two Single Beds - Bed, Grand Millennium Kuala Lumpur Hotel in Kuala Lumpur
Entrance, Grand Millennium Kuala Lumpur Hotel in Kuala Lumpur
Banquet hall, Grand Millennium Kuala Lumpur Hotel in Kuala Lumpur
Banquet hall, Grand Millennium Kuala Lumpur Hotel in Kuala Lumpur
Entrance, Grand Millennium Kuala Lumpur Hotel in Kuala Lumpur
Lobby, Grand Millennium Kuala Lumpur Hotel in Kuala Lumpur

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8.6Excellent

17,042 reviews

17,042 reviews

Location 9.5
Cleanliness 8.5
Service 8.5
Facilities 8.4
Room comfort and quality 8.3
Value for money 8.3
See map

9.5Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Zara
20 m
Lot 10 Shopping Centre
30 m
Walter Greenier Food Court
50 m
Bintang Walk
60 m
Lot 10
60 m
Popular landmarks
Jalan Alor
240 m
Pavilion Kuala Lumpur
320 m
KLCC - Bukit Bintang Pedestrian Walkway
730 m
Aquaria KLCC
790 m
KLCC Park
1.0 km
Closest landmarks
Teratai
90 m
Isetan - the Japan Store
90 m
Arabian Middle East Food Traders
110 m
Farenheit 88
110 m
Finnegan’s
120 m
Newly renovated
2023

Grand Millennium Kuala Lumpur Hotel

Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Great Breakfast

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [outdoor]

Hot tub

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

32 travelers have booked today.

Value for money8.3
Distance to city center1 km
Location rating9.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.8 km

Rooms available at Grand Millennium Kuala Lumpur Hotel

Excellent
Room comfort & quality

8.3

Executive Suite with one King Bed
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Room
...
  • Room size: 55 m²/592 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Club Room with One King Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Club Room with One Queen Bed
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 double bed or 1 queen bed...
Enter dates to see prices
Club Room with Two Single Beds
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 single beds & 2 single be...
Enter dates to see prices
Deluxe Room with one King Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room with One Queen Bed
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 queen bed or 1 double bed...
Enter dates to see prices
Classic Room with One King Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room with Two Single Beds
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 single beds & 2 single be...
Enter dates to see prices
Deluxe Room with One King and Single Bed
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 double bed and 1 single b...
Enter dates to see prices

Frequently asked questions

Does Grand Millennium Kuala Lumpur Hotel have bars on-site?

Enjoy your holiday vacation the best way yet with Grand Millennium Kuala Lumpur Hotel's bar and poolside bar accessible right in front of your doorstep for whenever you need a sip or two.

Does Grand Millennium Kuala Lumpur Hotel provide airport transfer?

Grand Millennium Kuala Lumpur Hotel offers airport transfer service upon request with an additional fee of 195 MYR in local currency. To request, check the box on the booking form just before the payment page.

Does Grand Millennium Kuala Lumpur Hotel have a fitness center?

Grand Millennium Kuala Lumpur Hotel offers free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily training session in at any time of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

Does Grand Millennium Kuala Lumpur Hotel offer laundry services?

Yes! Grand Millennium Kuala Lumpur Hotel offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

What do past visitors love most about Grand Millennium Kuala Lumpur Hotel?

Verified guests that stayed at Grand Millennium Kuala Lumpur Hotel have given this property a rating of 9.5 for its outstanding location as the main highlight for their stay.

What is the verified guest review consensus about Grand Millennium Kuala Lumpur Hotel's food?

66.0% of our verified customer reviews have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Grand Millennium Kuala Lumpur Hotel down in the review.

What do local visitors think about Grand Millennium Kuala Lumpur Hotel?

Past local visitors that have stayed at this property have given Grand Millennium Kuala Lumpur Hotel an average rating of 9.1. You can look up on more specific customer evaluations, and comments for this property down in the review section.

What is the nearest train, metro, or bus station to Grand Millennium Kuala Lumpur Hotel?

The nearest train, metro, or bus station is LRT Train Station - Bukit Jalil, 10104.32 m away from Grand Millennium Kuala Lumpur Hotel.

What time is check-in and check-out at Grand Millennium Kuala Lumpur Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated periods may be charged an additional fee.

Is breakfast offered at Grand Millennium Kuala Lumpur Hotel?

Wake up to an amazing continental, buffet, and � la carte breakfast at Grand Millennium Kuala Lumpur Hotel. Visitors can enjoy breakfast offered with an additional charge of 80 MYR for adults and 40 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

What people love about Grand Millennium Kuala Lumpur Hotel

  • 9.6

    Exceptional
    Cleanliness

    "The room is really clean."

    Chow

    |

    October 4, 2023

  • 10

    Exceptional
    Location

    "Clean and spacious luxury room, nice facilities, great location, friendly and helpful staff."

    Angeline

    |

    September 3, 2023

  • 8.4

    Excellent
    Location

    "Location is very good."

    Alice

    |

    October 16, 2023

Property ranking|Compared to 10,160 Kuala Lumpur properties
Location score
9.5/10
Room comfort score
8.3/10
Couples review score
8.7/10
Service score
8.5/10
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Better than
95
%
of Kuala Lumpur properties
More about Grand Millennium Kuala Lumpur Hotel

More about Grand Millennium Kuala Lumpur Hotel

Grand Millennium Kuala Lumpur Hotel

You'll love the exceptional convenience during your stay at Grand Millennium Kuala Lumpur Hotel, located right in the heart of the city center, with an easy access to everything in Kuala Lumpur. Grand Millennium Kuala Lumpur Hotel is located just 7.6 km from Terminal Bersepadu Selatan, providing your days with easy city access and great exploration options.
The superior services and facilities offered at Grand Millennium Kuala Lumpur Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kuala Lumpur can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Grand Millennium Kuala Lumpur Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Grand Millennium Kuala Lumpur Hotel. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Grand Millennium Kuala Lumpur Hotel offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Grand Millennium Kuala Lumpur Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Grand Millennium Kuala Lumpur Hotel which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Never let a day go wasted when you're at Grand Millennium Kuala Lumpur Hotel with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, salon and spa. The many offerings at Grand Millennium Kuala Lumpur Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Grand Millennium Kuala Lumpur Hotel gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

Venture outside the hotel and explore Kuala Lumpur. You're sure to want to visit Menara Kuala Lumpur located 1.0 km away, among the most sought-after photographs for anyone visiting Kuala Lumpur.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 99% of the city's other options.
This accommodation beats more than 99% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Breakfast

417 mentions

Housekeeping

340 mentions

Food & Dining

173 mentions

Internet

128 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Malay
  • Tamil
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Complimentary movies
  • Fitness center
  • Foot bath
  • Hot tub
  • Massage
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Squash court
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • On-site event hosting
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids facilities
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Couple's room
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed
  • Proposal spot
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Locker
  • Pool facilities
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Vegetarian
Restaurants on site
Bistro 160
  • Cuisine: International
Hanaya
  • Cuisine: Japanese
Lai Ching Yuen
  • Cuisine: Chinese
The Mill
  • Cuisine: Asian, Indonesian, International

Location

Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Exceptional
Location

9.5

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    17.8 km 40 min drive
  • Kuala Lumpur International Airport (KUL)
    45.0 km 56 min drive
Public transportation
  • Bukit Bintang MRT Station
    80 m
  • SBK18A Bukit Bintang
    130 m
Hospital or clinic
  • Fong & Goh
    220 m
Shopping
  • Pavilion Kuala Lumpur
    320 m
Convenience store
  • 7 Eleven
    50 m 1 min drive
Cash withdrawal
  • ATM
    50 m 1 min walk

What's nearby

Popular landmarks
  • Jalan Alor
    240 m
  • Pavilion Kuala Lumpur
    320 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    730 m
  • Aquaria KLCC
    790 m
  • KLCC Park
    1.0 km
  • Menara Kuala Lumpur
    1.1 km
  • Petronas Twin Towers
    1.2 km
  • Chinatown - Kuala Lumpur
    1.7 km
  • Central Market
    1.8 km
  • KL Bird Park
    2.7 km
Nearby landmarks
  • Zara
    20 m
  • Lot 10 Shopping Centre
    30 m
  • Walter Greenier Food Court
    50 m
  • Bintang Walk
    60 m
  • Lot 10
    60 m
  • Museum of Illusions
    70 m
  • Lot 10 Mall
    80 m
  • Yogini Mystical Treasures
    80 m
  • Bukit Bintang MRT Station
    80 m
  • Blue Boy
    80 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 5-12 years old will be charged MYR 39 for breakfast per day.
  • The Club Lounge is available from 06:00 AM to 11:00 PM.
    Guests are required to wear smart casual attire to access the Club Lounge. Singlets, shorts or flip-flops are not permitted.
    Guest must be at least 12 years old to access the Club Lounge and will have to be accompanied by an adult.
  • Children 13 years and over must use an extra bed.
  • Children 13 years and over are considered as adults.
  • Children 0-5 years old stay for free if using existing bed.
  • Please inform the property regarding number of children, age, meal plan, and extra bed requirements prior to arrival.
  • Room type Grand Deluxe, Grand Deluxe Twin, Club Room, Club Twin Room, Club Plus Room, Executive Suite, Presidential Suite are non-smoking.
  • 25% discount on Food Only at Hotel Operated Outlets Only and subject to availability, with prior reservation.
    30% discount on Spa Services, on prior appointment and subject to availability, with prior reservation.
  • Effective from 1st September 2018, all prices will be subject 10% service charge and 6% service tax. Effective 1 January 2023 foreign passport holders will be required to pay Tourism Tax of RM10 per room per night at the property. Permanent residents and Malaysian nationals are exempted from the tax. This is not included in the room rate and will be paid directly at the hotel.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee195 MYR
  • Distance from city center1 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)80 MYR
  • Daily Internet/Wi-Fi fee60 MYR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors19
  • Number of restaurants3
  • Number of rooms 468
  • Year property opened1989
  • Most recent renovation2023
Parking
  • Daily parking fee0 MYR

Reviews of Grand Millennium Kuala Lumpur Hotel from real guests

Provided by verified guests of Agoda
Location9.5
Cleanliness8.5
Service8.5
Facilities8.4
Room comfort and quality8.3
Value for money8.3
High score for Kuala Lumpur
Rating
9+ Exceptional (3,356)
8-9 Excellent (1,819)
7-8 Very Good (1,684)
6-7 Good (610)
<6 Below Expectation (735)

Show reviews that mention 

Showing 8,204 verified guest comments
12345
10.0
Exceptional
Syabil from Malaysia
Couple
Deluxe Room with one King Bed
Stayed 1 night in May 2022

Awesome hotel and service provided by a hotelier named Shah 👏🏻”

This stay was my 1st at this hotel, our usual hotel when we're in kl was Pavillion hotel by Banyan. Me & husband just came back from night flight, away from country for some time and it was a very tiring hectic day. we arrived quite late. We usually get a normal welcome from other hoteliers, it's fine for us but this time, it was a really great warm welcome, with a smile behind the mask (i just knew lol) from a hotel staff named Shah. So friendly, so helpful and nice. Totally changed my current tired grumpy mood to happy. He served us with a good manners, professional, being so helpful and friendly. He checked us in and checked us out. He gave us a room with a lovely view! So much appreciated for this Shah ( if u read this). King size bed was not available at the time but it's just a small matter and we're all good. With an awesome service provided (from Shah), others doesn't matter that much. I'm a very difficult fussy customer but the warm welcome i received from Shah changes everything. Overall it was a good vibes from the start here at the hotel until the end of our stay. We extended our stay here. Room was spacious, clean and live up to its name as a 5 star hotel. Was so impressed and i will definitely repeat to stay here on my next visit. Pool was awesome too. This is my current favorite hotel now and will not be the last of course. Not only Shah was awesome, other staffs in this hotel too. Good training provided for the staffs Grand Millennium KL! 👏🏻 Exceeded my expectations and im so impressed. Thank you for your service!

Reviewed May 26, 2022

Dear Syabil Warm greetings from Grand Millennium Kuala Lumpur and thank you for sharing a review on Agoda. We are delighted to learn that you were impressed with manners, professionalism and friendliness of our Front Desk Assistant, Shah. Your kind words have been shared with him and he was most appreciative of your compliments. Thank you again and we look forward to welcoming you back in the not too distant future. Best regards, Mark Heywood, General Manager

Responded June 08, 2022
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Syabil from Malaysia
Couple
Deluxe Room with one King Bed
Stayed 1 night in May 2022

Awesome service form Shah & 5 ⭐️ service and stay at the hotel”

This stay was my 1st at this hotel, our usual hotel when we're in kl was Pavillion hotel by Banyan. Me & husband just came back from night flight, away from country for some time and it was a very tiring hectic day. we arrived quite late. We usually get a normal welcome from other hoteliers, it's fine for us but this time, it was a really great warm welcome, with a smile behind the mask (i just knew lol) from a hotel staff named Shah. So friendly, so helpful and nice. Totally changed my current tired grumpy mood to happy. He served us with a good manners, professional, being so helpful and friendly. He checked us in and checked us out. He gave us a room with a lovely view! So much appreciated for this Shah ( if u read this). King size bed was not available at the time but it's just a small matter and we're all good. With an awesome service provided (from Shah), others doesn't matter that much. I'm a very difficult fussy customer but the warm welcome i received from Shah changes everything. Overall it was a good vibes from the start here at the hotel until the end of our stay. We extended our stay here. Room was spacious, clean and live up to its name as a 5 star hotel. Was so impressed and i will definitely repeat to stay here on my next visit. Pool was awesome too. This is my current favorite hotel now and will not be the last of course. Not only Shah was awesome, other staffs in this hotel too. Good training provided for the staffs Grand Millennium KL! 👏🏻 Exceeded my expectations and im so impressed. Thank you for your service!

Reviewed May 26, 2022

Dear Syabil Warm greetings from Grand Millennium Kuala Lumpur and thank you for sharing a review on Agoda. We are delighted to learn that we have exceeded your expectations and that you were impressed with our staff especially Shah our Front Desk Assistant. Your kind comments have been shared with the team and they were most appreciative of your compliments. Once again, thank you for your feedback and we all look forward to welcoming you back for another pleasant stay soon. Best regards, Mark Heywood, General Manager

Responded May 30, 2022
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Anasuha from Malaysia
Solo traveler
Deluxe Room with one King Bed
Stayed 1 night in May 2023

Beyond expectations”

I booked this hotel based on its good reviews and its reasonable price. I was skeptical at the first place but the hotel was just as what reviewers described for. I love everything about the hotel; the location, comfort, ambience, facilities and friendly staff. I would definitely come again!

Reviewed May 08, 2023

Dear Anasuha, Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us. Thank you for your feedback and we look forward to welcoming you in the not too distant future. Best regards, The Management Grand Millennium Kuala Lumpur

Responded May 25, 2023
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Selvarani from Malaysia
Family with young children
Stayed 1 night in June 2022

Best Of The Best”

The room was so spacious, the bed was so comfy and big. Furniture in the room date like 1990's style and feel(love it ). My son loved the bath tub and spend more time in there. Swimming was simply awesome and the view was superb too and a lots of green trees around. The lobby area nice place to hangout. All the hotspot places are just a walking distances away, plenty of foods from high dinning, street foods and budget foods(name it and you can find it all). The staffs are very polite and know how to treat their hotel guests with great comfort. Maintenance service guys are superb too. Eventhough we just stayed for 1 night there, but the staying experience was too good to be forgotten.

Reviewed August 15, 2022

Dear Selvarani Warm greetings from Grand Millennium Kuala Lumpur and thank you for sharing a review on Agoda. We are delighted to learn that we have met your expectations and you had a great experience staying with us. Thank you and we look forward to welcoming you back for another memorable stay in the not too distant future. Best regards, Mark Heywood, General Manager

Responded August 17, 2022
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Peter from Malaysia
Family with teens
Deluxe Room with one King Bed
Stayed 1 night in May 2022

My stay at Grand Millennium”

Given that the hotel is relatively old, the room is quite well maintained and is equipped with flat panel LED TVs. The location is superb...... right at the heart of KL with Malls like Pavillion, Lot 10 and Fahrenheit all within 20-30 meters away. I have no complaints about the location, room cleanliness and staff politeness but I do have a complaint on the checking in and checking out procedures. They take too long and some improvements are needed. I was told the check out was 12 noon but my room card was blocked at 11.50 am before 12 noon ! Imagine the frustration of having to go down 13 floors (the lift stopped at every floor since it was check out time) and the long queue at the lobby just to get my card unblocked although I was not at fault that my card was blocked at 11.50 am instead of 12 noon. Not mentioning all the hassles that one has to go through to unblock the card, the fact that the card was blocked 10 minutes before 12 noon is enough to boil one's blood. If you say 12 noon, please block the card at 12 noon, not 11.59am or earlier.

Reviewed May 19, 2022

Dear Peter Warm greetings from Grand Millennium Kuala Lumpur and thank you for sharing a review on Agoda. We are sorry to hear about your experience during check-in/check-out as well as your problem with the key card access which have been raised with the management team for immediate review and improvements. On the other hand, we are glad that you were impressed with the service delivery, cleanliness as well as our strategic location in the heart of Bukit Bintang. Thank you for your valuable comments and we hope to welcome you back in the near future. Best regards, Mark Heywood, General Manager

Responded June 10, 2022
Grand Millennium Kuala Lumpur Hotel
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