2025
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Awarded as a top choice of Agoda travelers in 2025.

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Agoda Preferred recommends trusted and verified properties that have a long-standing relationship with Agoda and meet certain criteria.

Hard Rock Hotel Desaru Coast

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Pantai 3, Desaru Coast,, Desaru Beachfront, Desaru, Malaysia, 81930

Highlights

Great for Children

My kids really love it and looking forward to come back.
Excellent room comfort & quality

The room was spacious and there was no inconvenience at all.
Location

Water theme park is just a few steps away, very convenient
Rated highly by Business travelers

Highly Rated by Family Traveller

My stay for 3 days 2 nights with two kids was amazing.

Facilities

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Hard Rock Hotel Desaru Coast is a musical paradise with legendary tunes, memorabilia, curated playlists, and live music via The Sound of Your Stay®. Enjoy fun at Adventure Waterpark, Roxity Kids Club, and relax at the beachfront Rock Spa®. Hard Rock Hotel Desaru Coast offers a vibrant coastal escape for two travelers along Desaru Beachfront. Enjoy spacious rooms with free WiFi, air conditioning, and private balconies or terraces with garden or pool views. Relax by the sparkling pool, sip signature cocktails at the stylish bar, or explore local tours and recreational activities. A perfect blend of comfort, leisure, and adventure awaits. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

46 travelers have booked today.

Service 9.2
Cleanliness 9.0
Facilities 8.8
Location 8.7

Based on 17,290 verified reviews

Service

9.2

Cleanliness

9.0

Facilities

8.8

Location

8.7

Value for money

8.6

See map

8.7Excellent

Location rating score

Excellent location - 370 meters to the beach
Parking
Available
Closest landmarks
Desaru Coast Adventure Waterpark
240 m
First Aid Room
270 m
Desaru Beach
370 m
The Els Club Desaru Coast - Ocean Course
1.5 km
Tunamaya Beach & Spa Resort
2.0 km

Good to know

Value for money8.6
Distance to city center79km
Location rating8.7

Rooms available at Hard Rock Hotel Desaru Coast

Studio Suite
...
  • Room size: 54 m²/581 ft²
  • Garden view
  • 1 bunk bed and 1 king bed
Enter dates to see prices
Duplex Suite
...
  • Room size: 89 m²/958 ft²
  • Garden view
  • 1 bunk bed & 1 king bed
Enter dates to see prices
Rock Suite
...
  • Room size: 108 m²/1163 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Superior King
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Rock Royalty King Room
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Rock Royalty Double Room
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices
Superior Double
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Deluxe Double
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Rock Star Suite
...
  • Room size: 225 m²/2422 ft²
  • Sea (partial view) view
  • 1 king bed or 1 king bed or...
Enter dates to see prices

Frequently asked questions

Hard Rock Hotel Desaru Coast has a wide range of restaurant and food options for you to select from while spending your time at this property, which include Western cuisine, International cuisine, Vegetarian restaurant, Buffet in restaurant, Asian cuisine, and Chinese cuisine.

Experience your holiday getaway the best way yet with Hard Rock Hotel Desaru Coast's bar and poolside bar readily available right in front of your doorstep for when you need a sip or two.

Hard Rock Hotel Desaru Coast offers free fitness center that is conveniently located at the tip of your finger, allowing you to get your daily exercise in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Yes! Hard Rock Hotel Desaru Coast offers laundry service at your convenience for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

Hard Rock Hotel Desaru Coast satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with first aid kit, free face masks, and staff trained in safety protocol for increased safety precautions and hygiene protocols.

Hard Rock Hotel Desaru Coast has a total of 5 floors.

Hard Rock Hotel Desaru Coast can converse in 5 languages and supports well-known languages such as English and Mandarin Chinese for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Enjoy the flexibility of easy payment at Hard Rock Hotel Desaru Coast which supports up to 5, with payment card options such as Cash, MasterCard, Visa, UnionPay, and American Express.

Past visitors that stayed at Hard Rock Hotel Desaru Coast have given this property a rating of 9.164 for its excellent service as the main highlight for their stay.

Past solo travelers that have stayed at this property have given Hard Rock Hotel Desaru Coast an average rating of 8.7. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given Hard Rock Hotel Desaru Coast an average rating of 8.5. You can look up more complete customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Hard Rock Hotel Desaru Coast an average rating of 8.7. You can search for more descriptive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

More about Hard Rock Hotel Desaru Coast

More about Hard Rock Hotel Desaru Coast

Experience the Ultimate Rockstar Getaway at Hard Rock Hotel Desaru Coast

Welcome to Hard Rock Hotel Desaru Coast, the ultimate destination for music lovers and luxury seekers alike. Located in Desaru, Malaysia, this 5-star hotel offers a one-of-a-kind experience that will leave you feeling like a true rockstar. With its prime location just 79km from the city center, you'll have the perfect balance of tranquility and accessibility. Step into the world of rock and roll as you enter the stylish and modern lobby of Hard Rock Hotel Desaru Coast. Built in 2018, this hotel boasts 365 well-appointed rooms, each designed with comfort and style in mind. Whether you're traveling for business or pleasure, you'll find everything you need for a memorable stay. Check-in at Hard Rock Hotel Desaru Coast is from 04:00 PM, allowing you plenty of time to settle in and explore all that this vibrant resort has to offer. When it's time to check out, you can enjoy a leisurely morning as the check-out time is until 11:00 AM. This gives you ample time to savor your last moments in this rockstar paradise. Families are more than welcome at Hard Rock Hotel Desaru Coast, as the hotel offers a child policy that allows children between the ages of 6 to 12 to stay free of charge. This makes it the perfect destination for a fun-filled family vacation. Let your little rockstars enjoy the various amenities and activities specially designed for them, while you indulge in some well-deserved relaxation. Experience the ultimate rockstar getaway at Hard Rock Hotel Desaru Coast. From its prime location to its stylish rooms and family-friendly policies, this hotel has it all. Book your stay now and get ready to rock out in style.

Unleash Your Inner Rockstar at Hard Rock Hotel Desaru Coast's Entertainment Facilities

Hard Rock Hotel Desaru Coast is not just a place to rest your head, it's a destination where entertainment comes alive. With an array of exciting facilities, this hotel offers everything you need for a rocking good time. Step into the vibrant shops and explore a world of fashion, accessories, and souvenirs. Whether you're looking for a trendy outfit or a unique memento to remember your stay, the gift/souvenir shop at Hard Rock Hotel Desaru Coast has got you covered. After a day of adventure, unwind and let loose at the hotel's bar. Sip on expertly crafted cocktails while enjoying live music performances that will keep you grooving all night long. The energetic atmosphere and friendly staff will make you feel like a true rockstar. For the ultimate relaxation, indulge in a rejuvenating massage or spa treatment. Let the skilled therapists melt away your stress and tension, leaving you feeling refreshed and revitalized. Whether you prefer a soothing Swedish massage or a deep tissue therapy, the spa at Hard Rock Hotel Desaru Coast has a wide range of treatments to cater to your needs. From shopping to live entertainment and blissful pampering, Hard Rock Hotel Desaru Coast's entertainment facilities are designed to provide an unforgettable experience. So get ready to rock and roll at this iconic hotel in Desaru, Malaysia!

Stay Active and Energized with Hard Rock Hotel Desaru Coast's Sports Facilities

At Hard Rock Hotel Desaru Coast, you'll find a range of top-notch sports facilities that cater to all fitness enthusiasts. Whether you're looking to break a sweat or simply relax by the poolside, this hotel has it all. Start your day with a visit to the state-of-the-art fitness center, equipped with the latest exercise machines and equipment. Whether you prefer cardio workouts or strength training, you'll find everything you need to stay in shape. The fitness center offers a wide range of classes and personal training sessions, ensuring that you can customize your workout to suit your needs. After a satisfying workout, head over to the poolside bar, where you can enjoy refreshing drinks and light bites while soaking up the sun. Take a dip in the sparkling pool and let the cool water rejuvenate your senses. The poolside bar offers a vibrant and lively atmosphere, making it the perfect spot to unwind and socialize with fellow guests. Best of all, these sports facilities are available to all guests free of charge. Whether you're a fitness enthusiast or just looking to stay active during your vacation, Hard Rock Hotel Desaru Coast has you covered. So pack your workout gear and get ready to enjoy a fun-filled and energizing stay at this incredible hotel.

Convenience Facilities at Hard Rock Hotel Desaru Coast

At Hard Rock Hotel Desaru Coast, guests can enjoy a range of convenience facilities that make their stay hassle-free and enjoyable. The hotel offers a laundry service, ensuring that guests can have their clothes cleaned and ready for their next adventure. For those who prefer to dine in the comfort of their rooms, room service is available, allowing guests to indulge in delicious meals without leaving their cozy accommodations. To ensure the safety of guests' valuables, the hotel provides safety deposit boxes where they can securely store their belongings. The dedicated concierge service is also available to assist guests with any requests or information they may need, ensuring a seamless and personalized experience throughout their stay. In today's connected world, staying connected is essential, and Hard Rock Hotel Desaru Coast understands this. The hotel offers Wi-Fi in public areas, allowing guests to stay connected and easily access their emails or browse the internet. For smokers, there is a designated smoking area where they can enjoy their cigarettes without inconveniencing others. For guests who require dry cleaning services, the hotel offers dry cleaning facilities, ensuring that their clothes stay fresh and wrinkle-free. Additionally, luggage storage is available for guests who want to explore the area before check-in or after check-out, allowing them to make the most of their time in Desaru. Lastly, to cater to the needs of tech-savvy travelers, free Wi-Fi is available in all rooms, ensuring that guests can stay connected and enjoy seamless internet access throughout their stay at Hard Rock Hotel Desaru Coast.

Convenient Transport Facilities at Hard Rock Hotel Desaru Coast

At Hard Rock Hotel Desaru Coast, we understand the importance of convenient transport options for our guests. Whether you are arriving by air or exploring the surrounding area, we have got you covered. Our airport transfer service ensures a seamless journey from Senai International Airport to the hotel, allowing you to start your vacation stress-free. If you are looking to explore the attractions in Desaru, our tour desk can assist you in planning your itinerary. From thrilling water sports to cultural excursions, there is something for everyone. For those who prefer to explore at their own pace, we offer car hire services, allowing you to discover the beauty of Desaru at your leisure. For guests who prefer to drive, our hotel provides a car park onsite. You can enjoy the convenience of self-parking and rest assured that your vehicle is safe and secure. Please note that car park charges are applied. Additionally, if you need a taxi service, our friendly staff can assist you in arranging transportation to your desired destination. At Hard Rock Hotel Desaru Coast, we strive to make your travel experience as hassle-free as possible.

Indulge in a Culinary Adventure at Hard Rock Hotel Desaru Coast

At Hard Rock Hotel Desaru Coast, dining is more than just a meal - it's an experience that will rock your taste buds! With a variety of dining facilities to choose from, you'll be spoiled for choice during your stay. Start your day off right at the hotel's coffee shop, where you can savor a freshly brewed cup of coffee or indulge in a selection of pastries and light snacks. The cozy atmosphere and friendly staff make it the perfect spot to relax and recharge. For a more formal dining experience, head to the hotel's restaurant, where you can enjoy a mouthwatering array of international and local cuisines. From juicy steaks to flavorful seafood dishes, there's something to satisfy every palate. The restaurant's vibrant decor and live music create a lively and energetic ambiance, perfect for a memorable dining experience. If you prefer to dine in the comfort of your own room, the hotel offers room service, allowing you to enjoy delicious meals without leaving your doorstep. Whether you're craving a late-night snack or a full-course dinner, the extensive room service menu has something for everyone. And of course, no stay at Hard Rock Hotel Desaru Coast would be complete without indulging in the famous breakfast buffet. Wake up to a sumptuous spread of delectable dishes, including freshly baked pastries, made-to-order omelets, and a selection of local delicacies. It's the perfect way to kick-start your day and fuel up for all the exciting activities that await you. With its diverse dining options, Hard Rock Hotel Desaru Coast ensures that every meal is a memorable one. Whether you're a coffee lover, a food enthusiast, or simply looking for a convenient and delicious dining experience, you'll find it all at this rockin' hotel.

Luxurious and Spacious Rooms at Hard Rock Hotel Desaru Coast

At Hard Rock Hotel Desaru Coast, you can choose from a wide range of stylish and comfortable rooms to suit your preferences. Whether you're traveling with a group of friends or enjoying a romantic getaway, there's a room type that's perfect for you. Indulge in the Deluxe Double room, offering a generous 42 square meters of space with 2 Double Beds. For those seeking a more intimate setting, the Deluxe King room provides the same spaciousness with a luxurious King Bed. If you're looking for something truly unique, the Duplex Suite offers 89 square meters of space with a Bunk Bed and a King Bed, perfect for families or groups. By booking your stay at Hard Rock Hotel Desaru Coast through Agoda, you can enjoy the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can browse through the various room options, compare prices, and secure your reservation in just a few clicks. Take advantage of Agoda's exclusive deals and discounts to ensure that you get the most value for your money. So why wait? Book your stay at Hard Rock Hotel Desaru Coast today and experience the ultimate in luxury and comfort.

Experience the Stunning Desaru Beachfront

Nestled along the pristine shores of Desaru, Malaysia, Hard Rock Hotel Desaru Coast offers an idyllic beachfront escape like no other. With its breathtaking views of the South China Sea and golden sandy beaches stretching as far as the eye can see, this hotel is a paradise for beach lovers and sun seekers. Immerse yourself in the natural beauty of Desaru Beach, where crystal-clear waters meet soft, powdery sand. Spend your days lounging under the warm tropical sun, taking refreshing dips in the azure sea, or strolling along the shoreline as the gentle waves lap at your feet. For the more adventurous, there are a variety of water sports and activities available, including snorkeling, jet skiing, and banana boat rides. Beyond the beach, explore the surrounding area and discover the rich cultural heritage of Desaru. Visit nearby attractions such as the Desaru Fruit Farm, where you can indulge in a tropical fruit feast and learn about local agricultural practices. Take a trip to the Ostrich Farm and get up close and personal with these magnificent birds. Or venture into the lush rainforests of Desaru and embark on a thrilling jungle trek to spot exotic wildlife and hidden waterfalls. Whether you're seeking relaxation, adventure, or a blend of both, Desaru Beachfront has it all. With its stunning natural beauty and a myriad of activities to enjoy, Hard Rock Hotel Desaru Coast is the perfect destination for an unforgettable beach getaway.

Convenient Transportation Options from Nearest Airports to Hard Rock Hotel Desaru Coast

When it comes to reaching the Hard Rock Hotel Desaru Coast, located in the beautiful Desaru Beachfront in Desaru, Malaysia, travelers have several convenient transportation options from the nearest airports. For those flying into Senai International Airport (JHB), the most straightforward and time-efficient way to reach the hotel is by booking a private transfer or taxi. The journey takes approximately 1 hour and 30 minutes, offering scenic views of the Malaysian countryside along the way. Alternatively, for a more budget-friendly option, visitors can take a combination of public transportation, starting with a bus from the airport to Johor Bahru Sentral, followed by a bus or taxi to the hotel. Another nearby airport is Changi Airport (SIN) in Singapore, which is about a 2-hour drive from Hard Rock Hotel Desaru Coast. Travelers can choose to take a private transfer or taxi directly from the airport to the hotel, or they can opt for a more adventurous route by taking a bus or train from Changi Airport to Johor Bahru Sentral, and then continuing the journey by bus or taxi to the hotel. No matter which airport you choose to fly into, reaching Hard Rock Hotel Desaru Coast is a breeze with various transportation options available. Whether you prefer a comfortable private transfer or an affordable public transportation adventure, you'll be able to start enjoying the hotel's vibrant atmosphere and stunning beachfront location in no time.

Explore the Vibrant Surroundings of Hard Rock Hotel Desaru Coast

Nestled in the heart of Desaru, Malaysia, Hard Rock Hotel Desaru Coast offers an exciting getaway with its close proximity to a range of vibrant landmarks and attractions. Just a stone's throw away, you'll find the picturesque Tanjung Penawar, a charming fishing village that showcases the authentic local way of life. Take a leisurely stroll along the sandy shores of Tanjung Penawar Beach, or indulge in a rejuvenating spa treatment at the nearby Tunamaya Beach & Spa Resort. For a glimpse into the rich maritime heritage of the region, head over to the Fisherman Museum (Muzium Nelayan) and discover fascinating exhibits that showcase the traditional fishing techniques and tools used by the local community. If you're seeking a luxurious retreat, Sand & Sandals Resort & Spa is just a short distance away, offering a tranquil oasis where you can unwind and pamper yourself. For golf enthusiasts, The Els Club Desaru Coast - Ocean Course presents a world-class golfing experience. Designed by renowned golfer Ernie Els, this stunning course offers breathtaking views of the ocean and challenges players of all skill levels. Thrill-seekers will be delighted to know that the action-packed Desaru Coast Adventure Waterpark is also within reach. With exhilarating slides, wave pools, and lazy rivers, this waterpark promises endless fun for the whole family. And of course, no visit to Desaru would be complete without a trip to the pristine Desaru Beach, where you can bask in the sun, swim in crystal-clear waters, and enjoy a range of exciting water sports. With its prime location surrounded by these vibrant landmarks and attractions, Hard Rock Hotel Desaru Coast is the perfect base for exploring the beauty and excitement of Desaru, Malaysia.

A Gastronomic Delight Awaits

Hard Rock Hotel Desaru Coast is surrounded by an array of diverse and delectable dining options. Indulge in the freshest seafood at Super Lobster Restaurant, where you can savor mouthwatering lobster dishes prepared with a local twist. For an authentic Japanese teppanyaki experience, head to Shiokaze Teppan and watch skilled chefs showcase their culinary prowess. If you're in the mood for some hearty American fare, Big Easy Bar & Grill is the place to be, offering juicy steaks, burgers, and finger-licking BBQ ribs. Omni Cafe Laman Desaru Coast is a charming spot to relax and enjoy a cup of coffee or tea, accompanied by delightful pastries. Lotus Spices specializes in Indian cuisine, serving up aromatic curries, flavorful biryanis, and tantalizing tandoori dishes. At Seasonal Tastes-The Westin Desaru Coast Resort, you can indulge in a lavish buffet spread featuring international and local delicacies. Ambara offers a fusion of Malay and Western flavors, creating a unique dining experience. For a laid-back atmosphere and delicious Western and Asian dishes, Dusky Monkey is the perfect spot. Essential is a cozy cafe that serves up a variety of comfort food and refreshing beverages. Fortune Kitchen is a popular Chinese restaurant known for its delectable dim sum and flavorful stir-fried dishes. With such an array of dining options just steps away, your taste buds are in for a treat during your stay at Hard Rock Hotel Desaru Coast.

Affordable Luxury at Hard Rock Hotel Desaru Coast

Indulge in a world-class experience without breaking the bank at Hard Rock Hotel Desaru Coast. With an average room price of just $186, this luxurious hotel offers exceptional value for money. Compared to the average price of a hotel room in Desaru, which is $113, Hard Rock Hotel Desaru Coast provides an elevated stay at an affordable rate. At Hard Rock Hotel Desaru Coast, you can expect nothing less than top-notch amenities and services. From stylish and comfortable rooms to a wide range of dining options and entertainment facilities, this hotel has it all. Whether you're traveling for business or leisure, you'll find everything you need for a memorable stay, all at a price that won't break your budget. Don't miss out on the opportunity to experience the best of Desaru without compromising on quality. Book your stay at Hard Rock Hotel Desaru Coast today and enjoy the perfect blend of luxury, affordability, and rock 'n' roll vibes.

A Fun-Filled Stay for the Whole Family

Hard Rock Hotel Desaru Coast is a haven for families with kids, as evident from the rave reviews of its guests. The kids club is highly praised, providing endless entertainment and enjoyment for the little ones. Parents can relax knowing that their children are in good hands in this welcoming and family-friendly environment. The hotel staff receives consistent praise for their friendliness and helpfulness, creating a warm and inviting atmosphere for all guests. With such positive experiences, it's no wonder that many guests express their desire to return to this great hotel.

A Rocking Experience at Hard Rock Hotel Desaru Coast

Hard Rock Hotel Desaru Coast is a top-rated hotel that promises an unforgettable experience for its guests. With an impressive overall rating of 8.6, it is clear that this hotel goes above and beyond to deliver exceptional service and amenities. From the moment you step foot into the hotel, you will be greeted by a friendly and attentive staff, who have received a remarkable rating of 9.0 for their outstanding performance. Whether you need assistance with check-in, recommendations for local attractions, or any other request, the staff at Hard Rock Hotel Desaru Coast is always ready to go the extra mile to ensure your stay is nothing short of perfect. One of the standout features of this hotel is its excellent value for money, with a rating of 8.3. Guests can enjoy luxurious accommodations, top-notch facilities, and impeccable service, all at a reasonable price. The hotel's facilities, which have received a rating of 8.6, are designed to cater to every guest's needs and desires. Whether you want to relax by the pool, indulge in a spa treatment, or enjoy a delicious meal at one of the hotel's restaurants, there is something for everyone at Hard Rock Hotel Desaru Coast. Cleanliness is of utmost importance at Hard Rock Hotel Desaru Coast, and it shows in their impressive rating of 8.9. The hotel takes great pride in maintaining a pristine environment for its guests, ensuring that every corner is spotless and hygienic. From the sparkling clean rooms to the well-maintained public areas, you can rest assured that your stay at Hard Rock Hotel Desaru Coast will be a clean and comfortable one. Located in the heart of Desaru, this hotel boasts a convenient and strategic location, earning a rating of 8.4. Guests have easy access to the beautiful Desaru Beach, as well as nearby attractions such as the Desaru Coast Adventure Waterpark and the Desaru Fruit Farm. With so much to explore and discover in the surrounding area, Hard Rock Hotel Desaru Coast is the perfect base for your adventures in Desaru, Malaysia. Overall, Hard Rock Hotel Desaru Coast has garnered rave reviews from its satisfied guests. With its exceptional staff performance, great value for money, top-notch facilities, impeccable cleanliness, and convenient location, this hotel truly offers a rocking experience that will exceed your expectations.

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Amenities and facilities

Excellent8.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Foot bath
  • Gym/fitness
  • Massage
  • Massage bed
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
  • Water park
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Happy hour
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Baby changing rooms
  • Family/child friendly
  • Family room
  • Kids club
  • Kids cutlery
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Step stool
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Duplex room
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mirror
  • Non-smoking
  • On-demand movies
  • Scale
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wi-Fi [free]

Food and dining

Restaurants on site
Sessions
  • Menu: Buffet, A-la-carte
Constant Grind
  • No additional information available
GMT+8 Pool Bar Restaurant
  • No additional information available

Location

Jalan Pantai 3, Desaru Coast,, Desaru Beachfront, Desaru, Malaysia, 81930

Excellent8.7

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children (Age 6 - 12 Years) Breakfast Charge: RM43
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Distance from city center79km
  • Travel time to airport (minutes)70
  • Airport transfer fee315 MYR
Extras
  • Daily Internet/Wi-Fi fee0 MYR
  • Breakfast charge (unless included in room price)85 MYR
The property
  • Year property opened2018
  • Number of floors5
  • Room voltage240
  • Number of rooms 365
  • Non-smoking rooms/floorsno
  • Number of restaurants3
  • Number of bars/lounges1
Parking
  • Daily parking fee0 MYR

Reviews of Hard Rock Hotel Desaru Coast from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 7.6
  • 8.8
  • 10
  • 8.8
  • 8.0
  • 6.0
  • 6.0

Most recent

  • Service score 9.2 out of 10 and is a high score in Desaru
    Service9.2
  • Cleanliness score 9 out of 10 and is a high score in Desaru
    Cleanliness9.0
  • Facilities score 8.8 out of 10 and is a high score in Desaru
    Facilities8.8
  • Location score 8.7 out of 10 and is a high score in Desaru
    Location8.7
  • Value for money score 8.6 out of 10 and is a high score in Desaru
    Value for money8.6
High score for Desaru

Rating

9+ Exceptional (3,288)
8-9 Excellent (760)
7-8 Very Good (834)
6-7 Good (234)
<6 Below Expectation (373)

Review summary

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The hotel has garnered praise for its excellent and friendly staff, who have received many positive reviews. The great location next to the adventure water park is another highlight, according to visitors. Guests appreciate the cosy and clean rooms with comfortable beds, and the hotel's good facilities including rock SPA and gym. Many visitors have also mentioned the spacious rooms with balcony, which provide a comfortable stay.

Few reviews mentioned room maintenance issues; overall high praise for other aspects.

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Service

Mentioned in 858 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Breakfast

Mentioned in 529 reviews
sentiment-positive-indicator
72% Positive
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27% Unfavourable

Cleanliness

Mentioned in 500 reviews
sentiment-positive-indicator
82% Positive
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18% Unfavourable

Location

Mentioned in 384 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Family

Mentioned in 314 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Kids facilities

Mentioned in 312 reviews
sentiment-positive-indicator
85% Positive
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14% Unfavourable

Room comfort

Mentioned in 273 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Atmosphere

Mentioned in 245 reviews
sentiment-positive-indicator
94% Positive
sentiment-negative-indicator
5% Unfavourable

Pool

Mentioned in 229 reviews
sentiment-positive-indicator
64% Positive
sentiment-negative-indicator
35% Unfavourable
Showing 5,489 verified guest comments
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  1. 9.6
    Exceptional
    siti from Malaysia
    Family with teens
    Superior Double
    Stayed 2 nights in December 2025

    “Great stay again—reliable service, with a few areas to improve”

    We enjoyed our stay and this was our second visit within the same year, which reflects how much we like the hotel overall. Cleanliness and service were consistently up to our expectations. The staff were efficient and responsive. When we had an issue with the door lock, assistance was provided quickly. We also appreciated how accommodating the team was during peak Christmas dinner hours—despite the crowd, our à la carte order was handled smoothly and professionally. That said, there are a few areas where improvements would make the experience even better: Waterpark entry process: The entrance from the hotel to the Desaru waterpark could be more efficient. The current manual verification (checking tickets one-by-one and confirming add-ons) creates unnecessary queueing. An online pre-check-in, QR code verification, or a faster scanning process would help a lot, especially during peak periods. Activities for families: It would be great to have more shared activities for adults and children. For example, some resorts (such as Hard Rock Hotel Penang) have a games room where both adults and kids can spend time together. At the moment, the kids’ club feels limited to a narrower age group (around 4–11 years). Souvenir shop hours: If the souvenir shop could open earlier, guests could browse after breakfast before heading out for the day. Food variety for longer stays: The dining experience was good, but after three days the menu selection felt repetitive. More variety would improve the long-stay experience. Beach towel collection: A simple scan/QR-based system for beach towel issuance could make the process more convenient. Overall, we had a very good stay and will consider returning again. Thank you to the team for the warm service, and I hope the hotel continues to enhance the guest experience with these small improvements.

    Reviewed December 28, 2025

    Dear Siti, Welcome to the Show! Thank you for sharing such a detailed and thoughtful review. We’re thrilled to hear that you enjoyed your second visit with us, and that our cleanliness, service, and staff responsiveness consistently met your expectations. It’s great to know that our team was able to assist promptly with your door lock issue and handle your Christmas dinner smoothly. We also sincerely appreciate your constructive suggestions regarding waterpark entry, family activities, souvenir shop hours, food variety for longer stays, and beach towel collection. These insights are extremely valuable and will be shared with the relevant teams to enhance the overall guest experience. We’re delighted that you had a very good stay and look forward to welcoming you back for another memorable visit!

    Responded December 30, 2025
    Hard Rock Hotel Desaru Coast
  2. 10.0
    Exceptional
    Azam from Malaysia
    Family with young children
    Superior King
    Stayed 1 night in December 2025

    “Perfect Family Getaway – Kids Loved It, Parents Relaxed”

    We had a wonderful stay at Hard Rock Hotel Desaru Coast as a family with young children. From check-in to check-out, everything was smooth and well thought out for families. The room was spacious, clean, and comfortable, with plenty of space for kids to move around. The beds were very comfortable, and the overall vibe of the hotel was fun yet relaxing. Housekeeping was excellent and responsive. The swimming pool and water play areas were the highlight for our kids. They could spend hours there. The hotel is also conveniently located near the beach, making it easy to enjoy both pool and seaside activities. Safety and cleanliness were well maintained throughout the property, which gave us peace of mind as parents. Breakfast was great with a wide variety of options, including kid-friendly choices. Staff were friendly, helpful, and always smiling, genuinely making us feel welcome. Overall, this hotel strikes a perfect balance between entertainment for children and comfort for adults. Highly recommended for families looking for a fun, safe, and memorable stay in Desaru. We will definitely come back!

    Reviewed December 28, 2025

    Dear Azam, Welcome to the Show!Thank you for your wonderful and detailed review! We’re delighted to hear that you and your family had a memorable stay at Hard Rock Hotel Desaru Coast. It’s fantastic to know that the spacious rooms, comfortable beds, swimming pool, water play areas, and convenient beach access made your stay enjoyable for both kids and adults. We’re especially glad our housekeeping, breakfast options, and friendly staff contributed to your positive experience. Your kind words truly mean a lot, and we can’t wait to welcome you and your family back for another fun and relaxing stay!

    Responded December 30, 2025
    Hard Rock Hotel Desaru Coast
  3. 8.8
    Excellent
    Atiqah from Singapore
    Family with young children
    Superior Double
    Stayed 2 nights in August 2025

    “Excellent”

    Our stay was amazing. The place is beautiful. We got our room with balcony that can see the waterpark which is very nice view. Room was clean and spacious enough. No netflix, youtube. Staffs were friendly from the receptionist, bellboy, housekeeping. The staff who helped us to book hotel transport was kind and helpful, i forgot his name sadly. Man, malay, looks middle age about 45. Our driver aiman is very patient, kind and helpful too. He waited for us to be done with our tour in mini zoo, he bring us around and he also accompanied my mother in the minimart, helped to push the trolley cart as i was busy taking care of my cranky daughter inside the car. Please do compliment these 2 staffs who helped me alot. Personally for me breakfast was amazing, they have more choices on weekends breakfast. Kids friendly too. 1 thing downside was the staffs at the restaurant were not on their toes all the time, most of them were just busy playing and chatting with their colleagues. We had to get our own babychair, search for baby utensils our own. Whenever we need something the staffs were not available to help as they were chatting among themselves. Overall we had a good stay.

    Reviewed August 25, 2025

    Dear Atiqah, Welcome to the Show! Thank you for sharing such a detailed review of your stay with us. We’re delighted you enjoyed the beautiful views from your balcony, the clean and spacious room, and our kid-friendly breakfast. It’s wonderful to hear about the helpful service from our team, and the staff who assisted with your transport arrangements. At the same time, we sincerely apologize for your experience at the restaurant. Your feedback regarding attentiveness and service has been noted, and we’ll work with our team to improve. We’re glad your overall stay was a good one, and we look forward to welcoming you and your family back for another enjoyable visit.

    Responded August 25, 2025
    Hard Rock Hotel Desaru Coast
  4. 9.6
    Exceptional
    Norzehan from Malaysia
    Couple
    Superior King
    Stayed 1 night in February 2026

    “Weekend Getaway ”

    I genuinely enjoyed my stay at Hard Rock Hotel Desaru Coast. Overall, it was a pleasant and comfortable experience. Thank you very much for the complimentary upgrade to a Waterpark View Room — it was truly appreciated. The room was clean, beautifully designed, and very comfortable. I especially liked the thoughtful layout of the wardrobe connected to the bathroom, with dual access from both the room and the toilet, which made getting ready very convenient. All amenities were well-maintained, and the staff were consistently friendly, polite, and helpful throughout our stay. Buggy services were provided to access the private Desaru Coast beach, which was a great convenience. I was also satisfied with the variety of food options available. However, the taste was fairly average and could be improved, especially considering the room rates are above RM500 per night. One small note is that the distance from the room to the café is quite far to walk, particularly for families or guests with children. Aside from that, everything else met expectations. Overall, it was a lovely stay, and I would still recommend this hotel for its comfort, service, and atmosphere. With a few improvements, it would be an even better experience.

    Reviewed February 04, 2026

    Dear Norzehan, Welcome to the Show! Thank you for sharing your detailed feedback. We’re delighted to hear that you enjoyed your stay, especially the Waterpark View Room, thoughtful room layout, friendly staff, and convenient buggy service. We also appreciate your comments regarding the food taste and distance to the café these have been shared with our team for improvement. Thank you for recommending us, and we look forward to welcoming you back for an even better experience in the future.

    Responded February 09, 2026
    Hard Rock Hotel Desaru Coast
  5. 6.4
    Good
    Nordzuhaidah from Singapore
    Family with young children
    Superior Double
    Stayed 2 nights in January 2026

    “Good”

    Surprisingly the beds' size are smaller than expected. Water Adventure Park is just located next to the hotel, which is convenient for us. There are quite a number of trainees among the staff. Unfortunately, customer service and their product knowledge can definitely be improved with better and more training. For example, when I asked the staff at the restaurant questions related to the restaurant services and food options, they are unable to answer and told they don't know straight away, instead of trying to help to refer me to someone else. We have to wait for some time to find their team leader to come over to our table. On another occasion, I was told wrong information with regards to the free parking for hotel patrons. I have booked 2 rooms and by right to be entitled to 2 free car parking but unfortunately, despite me going to the front desk before exiting, the system still did not capture this. Another bad experience was with their spa services. I made prior advance appointment (1 day before) for family foot massage service with my two young children and husband. But I was not told that we have to split up as there is not enough space in their temporary location and they overbooked the appointments and needed to shift my husband to a much later timing. Carrying the "Hard Rock Hotel" brand name, I was expecting higher standard of service but it is rather disappointing. I may not return to this hotel again.

    Reviewed February 25, 2026

    Dear Nordzuhaidah, Thank you for taking the time to share your detailed feedback. We sincerely apologize that your experience did not meet your expectations, especially with regard to service standards, communication, and the spa appointment arrangement. This is certainly not the level of hospitality we strive to deliver. We regret the inconvenience caused by the incorrect information regarding parking entitlement, the delay in assistance at the restaurant, and the handling of your spa booking. Your comments regarding product knowledge and proactive service have been shared with our management team, as proper training and service recovery are areas we take very seriously. We also apologize for the miscommunication about your massage appointment and the overbooking situation. We understand how disappointing this must have been, particularly when you had planned this as a family activity in advance. While we’re glad you found the Water Adventure Park convenient, we deeply regret that

    Responded February 25, 2026
    Hard Rock Hotel Desaru Coast
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