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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Convenient hotel in Surabaya's business district, suited for business travelers. Features H'Spa, meeting and banquet facilities, and a delicious restaurant. HARRIS Hotel & Conventions Gubeng offers a memorable stay. Conveniently located in Surabaya Center, HARRIS Hotel & Conventions Gubeng offers a vibrant neighborhood vibe with easy access to shopping malls, local markets, and cultural landmarks. Perfect for two travelers seeking convenience, comfort, and an exciting city experience. Short walk to Tunjungan Plaza, Monkasel (Submarine Monument), and Grand City Surabaya. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Located in heart of Surabaya
Check-in [24-hour]
Airport transfer
Great Breakfast
Front desk [24-hour]
Airport transfer
Valet parking
Shuttle service
Swimming pool [indoor]
Spa
Free Wi-Fi in all rooms!
Luggage storage
5 travelers have booked today.
Based on 1,917 verified reviews
9.0
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Location rating score
There are 68 places in walking distance!
Value for money | 8.7 |
Distance to city center | 2.6 km |
Location rating | 9.0 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 12.6 km |
Does HARRIS Hotel & Conventions Gubeng offer shuttle service for getting around?
For your ease of travel around the city, HARRIS Hotel & Conventions Gubeng provides shuttle service right at your doorstep making it simple for you to get to places conveniently.
What types of facilities are available for kids at HARRIS Hotel & Conventions Gubeng?
While on holiday break with your loved ones, your children can also discover the fun in sports and recreation facilities offered at HARRIS Hotel & Conventions Gubeng which include kids pool and kids club.
Are there ATM on-site at HARRIS Hotel & Conventions Gubeng?
Yes! The benefits of staying at HARRIS Hotel & Conventions Gubeng include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your holiday vacation.
What interesting attractions are close by HARRIS Hotel & Conventions Gubeng that are in walking range?
While remaining at HARRIS Hotel & Conventions Gubeng, kick start your holiday break by checking out the closest attractions that are within close proximity to the property which include Monkasel (Submarine Monument), Taman Lansia, and Circle K.
When was HARRIS Hotel & Conventions Gubeng built?
HARRIS Hotel & Conventions Gubeng was built in 2015.
How many floors does HARRIS Hotel & Conventions Gubeng have?
HARRIS Hotel & Conventions Gubeng has a total of 17 floors.
How many rooms does HARRIS Hotel & Conventions Gubeng have?
HARRIS Hotel & Conventions Gubeng has a total of 152 rooms.
How long do guests generally stay at HARRIS Hotel & Conventions Gubeng?
Verified past guests that have stayed at HARRIS Hotel & Conventions Gubeng had an average nightly stay of 1 night at this property.
What do guests love most about HARRIS Hotel & Conventions Gubeng?
Past visitors that stayed at HARRIS Hotel & Conventions Gubeng have given this property a rating of 8.959 for its remarkable location as the major highlight for their stay.
What is the average rating that past Solo travelers' have given to HARRIS Hotel & Conventions Gubeng?
Verified solo travelers that have stayed at this property have given HARRIS Hotel & Conventions Gubeng an average rating of 8.7. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Business travelers' have given to HARRIS Hotel & Conventions Gubeng?
Past business travelers that have stayed at this property have given HARRIS Hotel & Conventions Gubeng an average rating of 8.4. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Families with young children have given to HARRIS Hotel & Conventions Gubeng?
Verified families with young children that have stayed at this property have given HARRIS Hotel & Conventions Gubeng an average rating of 8.7. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
Experience Modern Comfort at HARRIS Hotel & Conventions Gubeng
Welcome to HARRIS Hotel & Conventions Gubeng, a contemporary 4-star hotel located in the vibrant city of Surabaya, Indonesia. With its prime location just 2.6 kilometers from the city center, this hotel offers convenience and accessibility to both business and leisure travelers. Built in 2015, HARRIS Hotel & Conventions Gubeng boasts 152 stylish and well-appointed rooms, providing a comfortable and relaxing stay for all guests.
Unwind and Indulge in a World of Entertainment at HARRIS Hotel & Conventions Gubeng
At HARRIS Hotel & Conventions Gubeng, guests are treated to a wide range of entertainment facilities that cater to their every need. Whether you're in the mood for shopping, enjoying a refreshing drink, or indulging in relaxation, this hotel has it all.
For those looking to shop till they drop, the hotel boasts a variety of shops where guests can find everything from souvenirs to fashion items. After a day of exploring the city, head to the hotel's bar, where you can unwind with a delicious cocktail or a cold beer while enjoying the vibrant atmosphere.
If relaxation is what you seek, the hotel offers a range of wellness facilities. Pamper yourself with a rejuvenating massage at the spa, or take a dip in the hot tub to unwind after a long day of sightseeing. For a truly indulgent experience, make use of the sauna and steam room, where you can detoxify and rejuvenate your body.
In addition, the hotel also features a gift and souvenir shop, allowing guests to bring back a piece of their memorable stay at HARRIS Hotel & Conventions Gubeng. With these fantastic entertainment facilities, your stay at this hotel is sure to be an unforgettable experience.
Stay Active at HARRIS Hotel & Conventions Gubeng's Impressive Sports Facilities
At HARRIS Hotel & Conventions Gubeng in Surabaya, Indonesia, guests can enjoy a range of top-notch sports facilities to keep them active and energized during their stay. The hotel boasts an impressive indoor pool, perfect for a refreshing swim or a relaxing soak. Whether you want to do some laps to get your heart pumping or simply unwind after a long day of exploring the city, the indoor pool provides a serene and inviting atmosphere.
For those looking to maintain their fitness routine, HARRIS Hotel & Conventions Gubeng offers a well-equipped fitness center. With state-of-the-art equipment and a spacious layout, guests can enjoy a variety of workout options to suit their preferences. Whether you prefer cardio exercises, weight training, or yoga, the fitness center has everything you need to stay in shape during your stay.
Additionally, the hotel features an inviting outdoor pool, perfect for those who prefer to bask in the sun while enjoying a refreshing swim. Surrounded by lush greenery and comfortable loungers, the outdoor pool offers a tranquil oasis where guests can relax and soak up the tropical ambiance. Whether you want to take a dip in the pool, catch some rays, or simply unwind with a good book, the outdoor pool area provides the perfect setting for a leisurely afternoon.
Convenience at Your Fingertips
At HARRIS Hotel & Conventions Gubeng, convenience is a top priority. With a range of facilities and services designed to make your stay hassle-free, you can relax and enjoy your time in Surabaya. Whether you need to satisfy late-night cravings or have your laundry taken care of, the hotel has you covered.
Indulge in the convenience of 24-hour room service, ensuring that you can enjoy a delicious meal or snack whenever you desire. For those who prefer to dine in the comfort of their own room, room service is also available. Additionally, the hotel provides laundry service and dry cleaning, allowing you to keep your clothes fresh and clean throughout your stay.
To ensure the safety of your valuables, safety deposit boxes are available for your use. The friendly concierge is always on hand to assist with any queries or requests you may have. Stay connected with complimentary Wi-Fi in all rooms and public areas. For smokers, there is a designated smoking area. Other convenient facilities include luggage storage, a vending machine, and a convenience store on-site. With daily housekeeping, you can rest assured that your room will always be clean and tidy. Experience the utmost convenience at HARRIS Hotel & Conventions Gubeng.
Convenient Transport Facilities at HARRIS Hotel & Conventions Gubeng
At HARRIS Hotel & Conventions Gubeng, guests can enjoy a range of convenient transport facilities that make traveling a breeze. The hotel offers airport transfer services, ensuring a seamless journey to and from the airport. Whether you're arriving or departing, the dedicated staff will ensure a smooth and hassle-free experience.
For those driving to the hotel, HARRIS Hotel & Conventions Gubeng provides valet parking and a car park onsite. Guests can rest easy knowing their vehicles are safely parked. Additionally, the hotel offers a car hire service, allowing guests to explore Surabaya at their own pace. If you prefer not to drive, the hotel also provides a shuttle service and a taxi service, making it easy to get around the city. With self-parking available and a car park free of charge, guests can enjoy the convenience of having their vehicles nearby without any additional fees.
Delightful Dining Options at HARRIS Hotel & Conventions Gubeng
Indulge in a delightful culinary experience at HARRIS Hotel & Conventions Gubeng with its impressive range of dining facilities. Whether you're craving a quick bite, a leisurely meal, or a refreshing beverage, this hotel has you covered.
Start your day off right with a scrumptious breakfast buffet that offers a wide selection of both local and international dishes. From freshly baked pastries to made-to-order omelets, there's something to please every palate. For those who prefer a lighter option, a continental breakfast is also available.
Throughout the day, guests can enjoy the convenience of 24-hour room service, allowing you to savor delectable meals in the comfort of your own room. If you're in the mood for a casual dining experience, head to the hotel's coffee shop, where you can savor aromatic coffees, teas, and a variety of light bites.
For a more formal dining experience, the hotel's restaurant offers a diverse menu featuring both local Indonesian specialties and international favorites. Indulge in mouthwatering dishes prepared by skilled chefs using the freshest ingredients. Additionally, the hotel also provides a shared kitchen facility, perfect for those who prefer to cook their own meals or enjoy a communal cooking experience.
No matter your dining preference, HARRIS Hotel & Conventions Gubeng ensures that your culinary desires are met with its exceptional dining facilities. From a hearty breakfast to a satisfying dinner, prepare to embark on a gastronomic journey that will leave you wanting more.
Experience Comfort and Style at HARRIS Hotel & Conventions Gubeng
Discover a range of spacious and well-appointed rooms at HARRIS Hotel & Conventions Gubeng in Surabaya, Indonesia. From the Amazing Residences with its generous 72 square meters of space and a plush King Bed, to the Blissful Suite offering 52 square meters of luxury and a comfortable King Bed, there is a room to suit every traveler's needs. For those seeking a cozy stay, the Comfort Room provides 28 square meters of space and a snug Double Bed.
Booking your stay at HARRIS Hotel & Conventions Gubeng on Agoda ensures you get the best prices and a hassle-free experience. With Agoda's competitive rates, you can enjoy the comfort and style of these well-appointed rooms without breaking the bank. Whether you're traveling alone or with a companion, the variety of room types available ensures that you'll find the perfect accommodation to suit your preferences. Rest easy knowing that Agoda's user-friendly platform makes the booking process quick and easy, allowing you to focus on enjoying your stay at HARRIS Hotel & Conventions Gubeng.
Surabaya Center: A Vibrant Hub in the Heart of Surabaya
Surabaya Center is a bustling and vibrant neighborhood located in the heart of Surabaya, Indonesia. Known for its modern infrastructure and lively atmosphere, this area offers a perfect blend of convenience and excitement for both business and leisure travelers.
One of the highlights of Surabaya Center is its proximity to major attractions and landmarks. Just a short distance away, guests can explore the iconic Surabaya City Hall, a magnificent building that showcases the city's rich history and architectural beauty. Additionally, the popular shopping district of Tunjungan Plaza is within walking distance, offering a wide range of retail outlets, restaurants, and entertainment options.
Surabaya Center is also a hub for business and conventions, making it an ideal choice for corporate travelers. HARRIS Hotel & Conventions Gubeng, located in the heart of Surabaya Center, provides easy access to the city's business district and convention center. With its modern facilities and spacious meeting rooms, this hotel is a perfect choice for those attending conferences or conducting business meetings.
After a long day of exploring or attending meetings, guests can unwind and relax at Surabaya Center's vibrant nightlife scene. The area is dotted with trendy bars, clubs, and restaurants, offering a variety of cuisines and entertainment options. Whether you're looking for a lively night out or a cozy dinner with friends, Surabaya Center has something to suit every taste.
Overall, Surabaya Center is a dynamic and lively neighborhood that offers a perfect blend of convenience, entertainment, and business opportunities. With its prime location and vibrant atmosphere, it is no wonder that Surabaya Center is a top choice for travelers visiting Surabaya, Indonesia.
Convenient Airport Transfers to HARRIS Hotel & Conventions Gubeng
Welcome to HARRIS Hotel & Conventions Gubeng, a modern and vibrant hotel located in the heart of Surabaya Center, Indonesia. Getting to our hotel from the nearest airports is a breeze, ensuring a hassle-free start to your stay.
If you are flying into Juanda International Airport, the closest airport to Surabaya, you have several transportation options available. One of the most convenient ways to reach HARRIS Hotel & Conventions Gubeng is by taking a taxi from the airport. The journey takes approximately 35 minutes, depending on traffic conditions. Alternatively, you can also book a private transfer in advance for a seamless arrival experience.
For those arriving at Surabaya's second airport, Abdul Rachman Saleh Airport, located in Malang, transportation to our hotel is also easily accessible. The most convenient option is to hire a taxi or arrange a private transfer, which will take around 2 hours, depending on traffic. The scenic drive from the airport to HARRIS Hotel & Conventions Gubeng allows you to soak in the beautiful views of the Indonesian countryside.
No matter which airport you arrive at, rest assured that reaching HARRIS Hotel & Conventions Gubeng is convenient and stress-free. Our prime location in Surabaya Center ensures easy access to the city's attractions, shopping centers, and business districts, making us an ideal choice for both leisure and business travelers.
Exploring Surabaya's Iconic Landmarks near HARRIS Hotel & Conventions Gubeng
HARRIS Hotel & Conventions Gubeng in Surabaya, Indonesia, offers a convenient location that allows guests to explore some of the city's most iconic landmarks and attractions. Just a short distance away, visitors can discover the fascinating Sampoerna Museum. This historical site offers a glimpse into the rich tobacco heritage of Surabaya, showcasing the history and art of the famous Sampoerna cigarette factory.
Another must-visit landmark near the hotel is the Suramadu National Bridge, an architectural marvel that connects Surabaya with the island of Madura. This impressive bridge offers breathtaking views of the city and is a popular spot for photography enthusiasts.
Nature lovers will appreciate the nearby Bungkul Park, a serene oasis in the heart of Surabaya. This beautifully landscaped park is perfect for a leisurely stroll or a picnic with family and friends.
For those interested in history, the Monkasel (Submarine Monument) and Tugu Pahlawan are not to be missed. The Monkasel is a decommissioned Russian submarine turned museum, offering a unique insight into Indonesia's naval history. Tugu Pahlawan, on the other hand, is a towering monument dedicated to the heroes of Surabaya's struggle for independence.
Other notable landmarks and attractions in the area include Surabaya's Zoo, where visitors can get up close and personal with a variety of exotic animals, the Suroboyo Monument, which depicts the city's iconic symbol, and the beautiful Ampel Mosque and Muhammad Cheng Hoo Mosque, both showcasing the diverse religious heritage of Surabaya.
With its prime location, HARRIS Hotel & Conventions Gubeng is the perfect starting point for exploring these iconic landmarks and attractions, allowing guests to immerse themselves in the rich culture and history of Surabaya.
Convenient Public Transport Stations near HARRIS Hotel & Conventions Gubeng
Located in the heart of Surabaya, HARRIS Hotel & Conventions Gubeng offers easy access to several nearby public transport stations, making it a convenient choice for travelers looking to explore the city. The hotel is just a short distance away from Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station, providing guests with various options for getting around.
For those arriving by train, Semut Train Station and Gubeng Train Station are within walking distance from the hotel. These stations offer excellent connectivity to other parts of Surabaya, as well as neighboring cities. Surabaya Kota is another nearby train station, which is easily accessible and serves as a major transportation hub.
Additionally, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station are also conveniently located near the hotel. These stations provide convenient connections to popular attractions, shopping centers, and business districts in Surabaya.
Whether you're a business traveler or a tourist, staying at HARRIS Hotel & Conventions Gubeng ensures that you have easy access to a range of public transport options, allowing you to explore Surabaya with ease and convenience.
Explore Culinary Delights at HARRIS Hotel & Conventions Gubeng
Located in the heart of Surabaya, HARRIS Hotel & Conventions Gubeng offers a wide array of dining options right at your doorstep. Indulge in a delightful culinary journey with the nearby restaurants such as Aiola Eatery, BONCAFE MANYAR KERTOARJO, Layar Seafood KH Abdul Wahab Siamin, Apeng Kwetiau Medan - Kedung Doro, Sate Klopo Ondomohen Bu Asih - Walikota Mustajab, Soto Ayam 'Cak To' Undaan Wetan, Rawon Setan - Embong Malang, Soto Ambengan Pak Sadi, Wapo Resto - Airlangga, and Bon Ami Restaurant. From local specialties to international cuisines, these restaurants offer a diverse range of flavors and dining experiences to satisfy every palate. Whether you're in the mood for seafood, traditional Indonesian dishes, or a fusion of flavors, you can find it all just steps away from the hotel. So, don't miss the opportunity to explore the culinary delights that await you at HARRIS Hotel & Conventions Gubeng.
Shop 'til You Drop in Surabaya
Surrounded by an array of shopping landmarks, HARRIS Hotel & Conventions Gubeng is the perfect base for shopaholics. Just a stone's throw away, Central Point Mall offers a wide range of international and local brands, making it a shopper's paradise. For those looking to immerse themselves in the rich Indonesian culture, Mirota Batik is a must-visit. Here, you can find a stunning collection of traditional batik clothing and accessories. If you're in the mood for some fresh flowers, head over to Bratang Flower Market, where you can browse through a colorful assortment of blooms. For food enthusiasts, Wisata Rasa is a food court that offers a variety of local delicacies that will tantalize your taste buds. Don't miss the vibrant atmosphere of Pasar Keputran, a traditional market where you can find everything from fresh produce to unique souvenirs. Grand City Mall and Marvell City are also nearby, offering a mix of high-end fashion brands, entertainment options, and dining choices. If you're a fan of vintage finds, Newton Vintage Store is a treasure trove of unique clothing and accessories. For a more traditional shopping experience, Pasar Genteng is an old market that showcases local craftsmanship and traditional goods. And finally, Plaza Tunjungan, one of the largest shopping malls in Surabaya, is just a short distance away, featuring a wide range of international and local brands. With so many shopping landmarks to explore, HARRIS Hotel & Conventions Gubeng is the ideal choice for a retail therapy getaway.
Affordable Luxury at HARRIS Hotel & Conventions Gubeng in Surabaya
Experience the perfect blend of comfort, convenience, and affordability at HARRIS Hotel & Conventions Gubeng in Surabaya, Indonesia. With an average room rate of just $40, this hotel offers exceptional value for money compared to the average price of a hotel room in Surabaya, which stands at $28.
At HARRIS Hotel & Conventions Gubeng, you can indulge in luxurious amenities and impeccable service without breaking the bank. The spacious and well-appointed rooms are designed to provide a peaceful retreat after a long day of exploring the vibrant city. Each room is equipped with modern comforts, including a plush bed, a flat-screen TV, and a private bathroom.
Whether you are traveling for business or leisure, HARRIS Hotel & Conventions Gubeng offers a range of facilities to cater to your needs. Take a refreshing dip in the outdoor swimming pool, work up a sweat at the fitness center, or pamper yourself with a rejuvenating spa treatment. The hotel also features a variety of dining options, including a restaurant serving delectable local and international cuisine.
Don't miss out on this incredible opportunity to experience affordable luxury at HARRIS Hotel & Conventions Gubeng. Book your stay today and enjoy the best of Surabaya without compromising on quality or budget.
Excellent Service and Friendly Staff at HARRIS Hotel & Conventions Gubeng
Guests at HARRIS Hotel & Conventions Gubeng have consistently praised the hotel's excellent service and friendly staff. From check-in to check-out, the staff members have been described as helpful, welcoming, and accommodating. Their warm and friendly demeanor creates a pleasant and inviting atmosphere for guests to enjoy throughout their stay. The hotel's commitment to cleanliness is also highly appreciated, with guests mentioning the spotless rooms and common areas. With its modern facilities and convenient location, HARRIS Hotel & Conventions Gubeng is a favorite among travelers who value exceptional service and a friendly ambiance.
Exceptional Customer Ratings for HARRIS Hotel & Conventions Gubeng
Discover the exceptional customer ratings that HARRIS Hotel & Conventions Gubeng has received, making it a top choice for travelers seeking comfort and convenience in Surabaya, Indonesia. With an impressive overall rating of 8.7, this hotel has consistently exceeded guests' expectations, ensuring a memorable stay.
One of the standout features of HARRIS Hotel & Conventions Gubeng is its excellent value for money, with a rating of 8.6. Guests appreciate the affordable rates without compromising on quality and service. Whether you are traveling for business or leisure, this hotel provides exceptional facilities to cater to your needs. With a rating of 8.5 for facilities, you can expect modern amenities and well-maintained spaces that enhance your stay.
When it comes to cleanliness, HARRIS Hotel & Conventions Gubeng excels with a rating of 8.6. Guests consistently praise the hotel's commitment to maintaining a spotless environment, ensuring a comfortable and hygienic stay. The hotel's convenient location also contributes to its high ratings, with a score of 8.8. Situated in the heart of Surabaya, you'll have easy access to popular attractions, shopping centers, and dining options, allowing you to make the most of your time in the city.
Additionally, the staff performance at HARRIS Hotel & Conventions Gubeng is highly regarded, with a rating of 8.8. The dedicated and friendly staff go above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment you step into the hotel until the time of your departure, the attentive staff will make your stay truly memorable.
Experience the exceptional customer ratings for yourself and book a stay at HARRIS Hotel & Conventions Gubeng. With its outstanding value, top-notch facilities, impeccable cleanliness, convenient location, and exceptional staff performance, this hotel guarantees a delightful and satisfying stay in Surabaya, Indonesia.
Excellent8.7
Facilities
Excellent9.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
10 most recent verified ratings received by the property
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790 meters to public transportation
Airport transfer
Located in heart of Surabaya
Free Wi-Fi in all rooms!
Harris Hotel Gubeng”
The room is quite spacious and clean, located right in the center of Gubeng, close to the hustle and bustle. The kids really enjoyed the pool. The most enjoyable part was the welcome fruit and cookies, and the welcome message on the mirror in the room. A nice touch after a long journey. The soap in the bathroom also has a kind of foot so it doesn't slip when placed on the edge of the sink, a simple innovation that considers customer pain points. Good job!! A little feedback, the towels need to be wider because the size is a bit small and there are quite a lot of ants on the room table. In addition, there were quite a lot of loose tiles in the pool, so the kids said it was a bit sandy. Other than that, there are no complaints, breakfast is also provided for the kids at no extra cost. Thanks Harris
Cheers Ibu Theresia, Terima kasih atas pilihan Ibu bersama keluarga berlibur dan menginap di HARRIS Hotel & Conventions Gubeng Surabaya. Kami senang dapat mempersiapkan kedatangan serta melayani Ibu dan keluarga. Kami harap Ibu memiliki liburan berkesan di Surabaya. Tentu, masukan berharga yang Ibu sampaikan juga akan menjadi evaluasi bagi kami. Kami dalam waktu dekat akan memperbaiki lantai keramik kolam renang, memperbaiki kebersihan kamar serta untuk penambahan handuk juga akan kami lakukan evaluasi. Karena memang masukan dari Ibu dan tamu - tamu kami lah yang membuat kami selalu bisa improve. Sekali lagi, kami berterima kasih atas review yang Ibu berikan. Kami tunggu kedatangan Ibu kembali di HARRIS Gubeng Surabaya. Salam Hangat, Cogito Dino Sutama Fans Relations Manager
Always okay”
Close to Gubeng train station, there are minimarkets, coffee shops, and mini restaurants on the first floor so you don't have to go anywhere else. The swimming pool is clean, nice, and comfortable. The breakfast is also okay, although during the stay, we had to move to a smaller place due to renovation. The room is clean, the staff is friendly, and the wifi is fast. A suitable hotel for business trips with children.
Cheers Ibu Siwi, Terima kasih atas pilihan Ibu untuk menginap di HARRIS Hotel & Conventions Gubeng Surabaya. Kami senang dapat melayani, menyajikan sarapan lezat, serta fasilitas memuaskan. Kami harap kunjungan Ibu ke Kota Pahlawan juga menyenangkan dan berkesan. Kami tak sabar menyambut Ibu dan keluarga kembali menginap di HARRIS Gubeng Surabaya. Kami akan segera menyelesaikan renovasi dan siap menyambut Ibu kembali dengan HARRIS Cafe yang lebih nyaman, fresh, dan modern. Salam Hangat, Cogito Fans Relations Manager
Worth!”
The hotel's location is fantastic, with easy access to transportation and parking. The staff were friendly and the facilities were top-notch, making for a comfortable stay. The cleanliness of the property was impressive, ensuring a good night's sleep. Overall, a great value for the money spent.
Cheers Mr. Raditya, Thank you very much for staying at HARRIS Hotel & Conventions Gubeng Surabaya and leave a superb rating for us. We are so happy & honored having you as our guest. We hope that we have achieved our goal to make HARRIS Gubeng to be your home in Surabaya. Looking forward to welcome you back. HARRISly Yours, Cogito Fans Relations Manager
All Good but Staffs Are Pushy”
Actually i loved everything. The location was great, room was nice, and parking spot was okay. But the staffs were not very good: 1. It was very noisy early in the morning with bangs on the well, guess it came from staff cleaning other rooms. 2. They greet you everytime you pass the lobby, which was good at first but became annoying. 3. When i checked out, the lady was quite pushy to have me review the hotel. I mean i like to give review just not right away. Even if i don't want to it's completely my problem.
Cheers Mr. Rizky, Thank you very much for staying at HARRIS Hotel & Conventions Gubeng Surabaya. And again, we apologize for the inconvenience happened during your stay. We would improve our communication in order to make things better in the future. Your feedbacks are important and will be a good lesson for us. We are looking forward to welcome you back. HARRISly Yours, Cogito Fans Relations Manager
Impeccable Hospitality”
Stayed 2 nights at Blissful suite and it was awesome. There were some downsides though: we arrived at 4.30 pm and the room was not ready yet, we have to wait 30 mins until they let us in. The room had durian stenched, probably from the previous guest 🥴. The room phone was broken but I could contacted the staff through whatsapp when I need anything. There was a jar of free cookies in the room (it was delicious 👌) and I got free laundry service for 4 clothes each day. I requested tent through their whatsapp and they provided it, my 7 yo daughter was delighted 😍. Location is superb, in the middle of the city and there are lots of delicious food stall & restaurant within walking distance. It was a nice stay and kudos to the impeccable hospitality from the staffs. Keep up the good work!
Cheers Ms. Genesia, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya. We are happy to serve you and hope your staying experience was memorable. We apologize for the technical difficulties and delays in the check-in process. Regarding durian, we actually have regulations prohibiting bringing durian into hotels. But sometimes we miss out. Therefore, we really hope that other guests will be aware of following the rules for mutual comfort. All the points you provide will be useful for management, we will maintain what is good and improve what is still lacking. We look forward to welcoming you back. HARRISly Yours, Cogito Fans Relations Manager