Heeren Palm Suites

3.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No.155, Jalan Tun Tan Cheng Lock, Jonker, Malacca, Malaysia, 75200

Highlights

Excellent room comfort & quality

- Very large, spacious rooms and suites (Grand Suite, Garden View) with...

Our room is spacious and nice window which can open .
Top rated room amenities

- Room features include Smart TV, mini-fridge with payable drinks, compl...

There is mini fridge with payable drinks.
Ideal location

- Walking distance to Jonker Street and main attractions (Jonker Walk, R...

Excellent location near to restaurants and main attractions.
Professional guest services

- Warm, helpful and attentive staff who assist with early check-in, lugg...

The staffs are very friendly and helpful.

- Preserved Peranakan/Baba Nyonya heritage and century-old shop house ch...

Beautiful Peranakan heritage Boutique hotel

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Bar

Airport transfer

Family room

Luggage storage

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Jonker, allowing you access and proximity to local attractions and sights. This 3.5-star property features restaurant to make your stay more indulgent and memorable.
Your dates are popular among travelersPopular destination! Properties in Malacca are being booked every minute!
Location 9.3
Room comfort and quality 9.3
Cleanliness 9.2
Service 9.2

Based on 969 verified reviews

Location

9.3

Room comfort and qua...

9.3

Cleanliness

9.2

Service

9.2

Value for money

8.6

Facilities

8.0

  • "Staffs are friendly, always see them with a smile."
  • "Stayed at Heeren Palm Suites and had a great experience."
  • "Truly appreciate the excellent service — highly recommended!"
  • "Perfect stay: clean hotel, kind staff, highly recommended!"
  • "I recommend this hotel for your stay in Melaka."
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Nearest transportation options

Hang Tuah Monorail Station is within 0.82 km

Monorail Themepark Studios Station is within 1.04 km

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 151 places in walking distance!

Parking
FREE
Walkable places
Body in Balance
130 m
Local market
140 m
Straits Chinese Jewelry Museum Malacca
160 m
Top Spinning Academy
180 m
Putuo Traditional Chinese Medical Therapy Centre
230 m
Popular landmarks
Baba & Nyonya Heritage Museum
350 m
Chinatown - Melaka
530 m
Jonker Street Night Market
540 m
Stadthuys
620 m
Red Square (Dutch Square)
630 m
Closest landmarks
Jln Tun Tan Cheng Lock Antique Shopping
280 m
Xiang Lin Si Temple
290 m
Jonker Walk World Heritage Park
290 m
Cheng Hoon Teng Temple
310 m
Fortune-Teller Booths
320 m

Good to know

Value for money8.6
Location rating9.3
Nearest airportMalacca International Airport (MKZ)
Distance to airport7.7 km

Select your room

1/18

Junior Deluxe Suite

32 m²/344 ft²
Max 3 adults
1 king bed
Preferred by Couples

9.1

Exceptional

Room comfort and quality
  • Garden view
  • Electric kettle
  • Bathrobes
  • Hair dryer
  • Mirror
  • Private bathroom
  • Shower
  • Toiletries
  • Towels
  • LAN Internet in room [free]
1/13

Parameswara Suite

53 m²/570 ft²
Max 3 adults
1 king bed and 1 sofa bed

8.3

Excellent

Room comfort and quality
  • Street view
  • Electric kettle
  • Bathrobes
  • Bathtub
  • Hair dryer
  • Mirror
  • Private bathroom
  • Separate shower/bathtub
  • Shower
  • Toiletries
1/11

Deluxe Suite

37 m²/398 ft²
Max 3 adults
1 sofa bed and 1 king bed

9.3

Exceptional

Room comfort and quality
  • Street view
  • Electric kettle
  • Bathrobes
  • Hair dryer
  • Mirror
  • Private bathroom
  • Shower
  • Toiletries
  • Towels
  • LAN Internet in room [free]
1/8

Grand Deluxe Suite

50 m²/538 ft²
Max 3 adults
1 sofa bed and 1 king bed

8.6

Excellent

Room comfort and quality
  • Street view
  • Electric kettle
  • Bathrobes
  • Hair dryer
  • Mirror
  • Private bathroom
  • Shower
  • Toiletries
  • Towels
  • LAN Internet in room [free]
1/1

Junior Suite

32 m²/344 ft²
Max 3 adults
1 king bed
  • Towels
1/1

Suite

50 m²/538 ft²
Max 3 adults
1 king bed
  • Shower
1/1

Grand Deluxe Suite

50 m²/538 ft²
Max 3 adults
1 king bed and 1 sofa bed
  • Shower
1/1

Room Assigned on Arrival

Max 5 adults
1 single bed
1/1

Room Assigned on Arrival

Max 3 adults
1 single bed
  • Hair dryer
  • Private bathroom
  • Shower
  • Toiletries
  • Towels
  • Satellite/cable channels
  • Telephone
  • TV [flat screen]
  • Wi-Fi [free]
  • Air conditioning
1/1

Parameswara Suite, 1 sofa bed and 1 king bed

Max 4 adults
1 king bed / 1 sofa bed
  • 2 bedrooms

Frequently asked questions

While residing at Heeren Palm Suites, jump start your holiday by discovering the nearest destinations that are within close proximity to the property which include Body in Balance, Local market, and Straits Chinese Jewelry Museum Malacca.

Heeren Palm Suites's policy pertaining to children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Heeren Palm Suites can speak in 3 languages and supports well-known languages such as English and Mandarin Chinese for travelers visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Heeren Palm Suites accepts up to 5, with payment card selections such as UnionPay, Visa, American Express, and MasterCard.

Past families with young children that have stayed at this property have given Heeren Palm Suites an average rating of 8.6. You can look up more specific customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given Heeren Palm Suites an average rating of 9.3. You can look up on more specific customer reviews, and feedback for this property down in the review section.

Heeren Palm Suites’s neighborhood is Jonker which consists of popular restaurants such as Poh Piah Lwee, Siew Tin's Nyonya Kitchen, and Nancy's Kitchen.

Shopping options in Heeren Palm Suites’s Jonker neighborhood include Dataran Pahlawan Melaka Megamall.

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More about Heeren Palm Suites

More about Heeren Palm Suites

Welcome to Heeren Palm Suites: Your Tranquil Retreat in Malacca

Nestled in the heart of the historic city of Malacca, Heeren Palm Suites offers a delightful blend of comfort and modern amenities, making it the ideal choice for both leisure and business travelers. This charming 3.5-star hotel features ten elegantly appointed rooms, each designed to provide a relaxing sanctuary after a day of exploring the vibrant streets and rich cultural heritage of the area. With a recent renovation in 2015, guests can expect contemporary furnishings and thoughtful touches that enhance their stay. At Heeren Palm Suites, convenience is key. Check-in is a breeze from 3:00 PM, allowing you to settle in and unwind at your own pace. For those who wish to extend their stay a little longer, check-out is available until 12:00 PM, giving you ample time to enjoy a leisurely morning. Families will appreciate the hotel’s child policy, which welcomes children aged 2 to 5 to stay free of charge, ensuring that your little ones can join in on the adventure without any added cost. Experience the warmth of Malaysian hospitality at Heeren Palm Suites, where every detail is designed with your comfort in mind.

Unwind and Entertain at Heeren Palm Suites

At Heeren Palm Suites, entertainment is elevated to an art form, ensuring that every guest finds their perfect way to unwind. The inviting bar is the ideal spot to kick back after a day of exploration, offering a curated selection of refreshing cocktails and local beverages. Whether you're in the mood for a casual chat with friends or a romantic evening under the stars, the bar's ambiance sets the stage for memorable moments. For those who seek a serene escape, the beautifully landscaped garden provides a tranquil retreat. Stroll through lush greenery, breathe in the fragrant flowers, or simply find a quiet bench to enjoy a good book. Speaking of books, the on-site library is a haven for literature lovers, featuring an extensive collection that invites guests to lose themselves in captivating stories. And for the more spirited at heart, the karaoke facilities promise an evening of laughter and fun, where you can unleash your inner superstar and create unforgettable memories with friends and family. At Heeren Palm Suites, entertainment is not just a feature; it's an experience waiting to be enjoyed.

Explore the Scenic Hiking Trails at Heeren Palm Suites

At Heeren Palm Suites, adventure awaits beyond the comfort of your room with access to stunning hiking trails that showcase the natural beauty of Malacca. Whether you're a seasoned hiker or a casual walker, these well-maintained trails offer a perfect escape into lush greenery and tranquil surroundings. The scenic routes are ideal for those looking to enjoy a refreshing outdoor experience, breathe in the fresh air, and immerse themselves in the serene landscape of the region.

Convenience Facilities at Heeren Palm Suites

At Heeren Palm Suites, convenience is at the forefront of your stay, ensuring that every guest enjoys a seamless and comfortable experience. The hotel offers a comprehensive laundry service and dry cleaning, allowing you to keep your wardrobe fresh and ready for your adventures in Malacca. With room service available, you can savor delicious meals in the comfort of your suite, perfect for those evenings when you prefer to unwind indoors. The dedicated concierge team is also on hand to assist with any inquiries, whether you need recommendations for local attractions or help arranging transportation. Guests can enjoy peace of mind with safety deposit boxes available for secure storage of valuables. Stay connected with complimentary Wi-Fi in all rooms, as well as in public areas, making it easy to share your travel experiences or stay in touch with loved ones. Additionally, the hotel provides luggage storage, allowing you to explore Malacca freely without the burden of your bags. With daily housekeeping services, your suite will always feel fresh and inviting, making Heeren Palm Suites the perfect base for your journey.

Effortless Transportation at Heeren Palm Suites

Heeren Palm Suites in Malacca offers a seamless travel experience with its exceptional transport facilities, ensuring that guests can navigate the city with ease. For those arriving by air, the hotel provides a convenient airport transfer service, allowing you to start your stay without the hassle of finding transportation. This service is designed to whisk you away from the airport and deliver you directly to the comfort of your suite, making your arrival as smooth as possible. In addition to airport transfers, Heeren Palm Suites features an onsite car park, providing guests with the convenience of parking their vehicles right at the hotel. The car park is free of charge, allowing you to explore the vibrant surroundings of Malacca without worrying about additional costs. For guests who prefer not to drive, the hotel also offers a reliable taxi service, ensuring that you can easily reach your desired destinations. Furthermore, a ticket service is available to assist with booking local attractions and transportation, making your stay even more enjoyable and hassle-free.

Luxurious Comfort at Heeren Palm Suites

At Heeren Palm Suites, every room is a sanctuary of comfort and style, thoughtfully designed to cater to the needs of discerning travelers. Each suite is equipped with air conditioning, ensuring a cool and refreshing atmosphere after a day of exploring the vibrant streets of Malacca. Guests can unwind in plush bathrobes, offering a touch of luxury while enjoying the suite's modern amenities. For entertainment, a flat-screen television with satellite/cable TV provides a wide range of viewing options, perfect for relaxing evenings in. The well-appointed rooms also feature a mini bar stocked with a selection of beverages, alongside complimentary bottled water to keep you hydrated during your stay. A refrigerator provides the convenience of storing snacks and drinks, while high-quality toiletries and fresh linens elevate your experience, ensuring a restful night’s sleep. Heeren Palm Suites combines modern conveniences with a cozy ambiance, making it an ideal retreat for both leisure and business travelers alike.

Culinary Delights at Heeren Palm Suites

At Heeren Palm Suites, dining is an experience to savor, with a range of facilities designed to cater to every palate. The on-site coffee shop serves as a cozy haven for guests seeking a quick pick-me-up or a leisurely afternoon break. Here, you can indulge in a selection of freshly brewed coffees and delectable pastries, perfect for those who appreciate a casual yet inviting atmosphere. For a more substantial dining experience, the hotel's halal restaurant offers an enticing array of culinary delights. Guests can enjoy a sumptuous breakfast buffet featuring a variety of dishes, including a delightful continental breakfast that promises to energize your day. With room service available, you can also relish your meals in the comfort of your suite, allowing for a personalized dining experience at any hour. At Heeren Palm Suites, every meal is a celebration of flavors, ensuring that your stay is as enjoyable as it is comfortable.

Experience Comfort and Elegance at Heeren Palm Suites

At Heeren Palm Suites, guests can indulge in a variety of thoughtfully designed room offerings that cater to their every need. The Junior Deluxe Suite, spanning 32 square meters, exudes a cozy charm with its inviting King Bed, perfect for couples seeking a romantic getaway or solo travelers in search of tranquility. For those who desire a bit more space, the Deluxe Suite offers 37 square meters of comfort, featuring the option of a King Bed or a Sofa Bed, making it an ideal choice for families or friends traveling together. Elevating the experience further, the Grand Deluxe Suite encompasses a generous 50 square meters, providing ample room to unwind, complete with the versatility of either a King Bed or a Sofa Bed. For those who wish to immerse themselves in luxury, the Parameswara Suite, at 53 square meters, offers an exquisite setting with the same bed options, ensuring that every guest can find their perfect sanctuary. Booking these elegant suites through Agoda not only guarantees the best prices available but also promises a hassle-free experience, allowing you to focus on enjoying your stay in the beautiful city of Malacca.

Discovering Jonker Street: The Heart of Malacca's Cultural Heritage

Nestled in the vibrant city of Malacca, Jonker Street is a captivating blend of history, culture, and culinary delights. This bustling thoroughfare, known as Jalan Hang Jebat, is famous for its lively night market, where the aroma of local delicacies fills the air, inviting visitors to indulge in a feast of flavors. From mouthwatering satay to delectable Nyonya kuih, the street is a gastronomic paradise that showcases the rich culinary traditions of Malaysia's diverse heritage. As you stroll through the market, the colorful stalls brimming with handicrafts, souvenirs, and antiques offer a glimpse into the artistic spirit of the region, making it a perfect spot for both shopping and cultural exploration. Beyond its culinary and shopping attractions, Jonker Street is steeped in history, with heritage buildings that reflect the unique Peranakan culture. The iconic Cheng Hoon Teng Temple, the oldest Chinese temple in Malaysia, stands as a testament to the area's rich historical tapestry. Visitors can also explore the nearby Baba & Nyonya Heritage Museum, which provides an intimate look into the lives of the Straits Chinese community. By day, Jonker Street is a serene place to soak in the sights and sounds of Malacca, but as night falls, it transforms into a vibrant hub of activity, drawing locals and tourists alike to experience its enchanting atmosphere. Whether you're hunting for unique souvenirs or savoring the local street food, Jonker Street promises an unforgettable journey through the heart of Malacca's cultural heritage.

Traveling from Nearest Airports to Heeren Palm Suites

To reach Heeren Palm Suites in the heart of Jonker, Malacca, the nearest airport is the Malacca International Airport (MKZ), which is approximately 10 kilometers away. Upon landing at the airport, you have a few convenient options to get to the suites. The most straightforward way is to take a taxi or a ride-hailing service, which will take around 20 minutes depending on traffic. Simply head to the designated taxi stand outside the arrivals area, where you can easily find licensed taxis ready to whisk you away to your destination. Alternatively, if you prefer a more scenic route, consider renting a car at the airport, allowing you the freedom to explore the beautiful sights of Malacca along the way. If you happen to arrive at Kuala Lumpur International Airport (KUL), which is about 130 kilometers from Heeren Palm Suites, the journey will take approximately two hours by car. From the airport, you can opt for a direct bus service to Malacca or book a private transfer for a more comfortable ride. The bus services are frequent and provide a budget-friendly option for travelers. Once you arrive in Malacca, you can take a local taxi or a ride-hailing service to get to Jonker Street, where Heeren Palm Suites is conveniently located. Regardless of your arrival point, the journey to this charming boutique hotel promises to be an exciting start to your Malacca adventure.

Explore the Rich Heritage Near Heeren Palm Suites

Heeren Palm Suites is ideally situated for guests eager to delve into the vibrant culture and history of Malacca. Just a stone's throw away is the famous Jonker Street Night Market, a bustling hub that comes alive in the evenings with a myriad of food stalls, local crafts, and lively entertainment. Strolling through this vibrant market, visitors can sample delectable local delicacies and shop for unique souvenirs, all while soaking in the festive atmosphere that characterizes this iconic street. In addition to the night market, guests can immerse themselves in the rich heritage of the area by visiting the Baba & Nyonya Heritage Museum, which provides a fascinating glimpse into the lives of the Peranakan community. Just a short walk away, the stunning Red Square, home to Christ Church and the Stadthuys, showcases the Dutch colonial architecture that defines Malacca's historical charm. For those seeking a panoramic view of the city, a hike up St. Paul's Hill leads to the ruins of St. Paul's Church, which offers a breathtaking vantage point. Nearby, the Cheng Hoon Teng Temple, the oldest Chinese temple in Malaysia, and the Malacca Sultanate Palace provide additional insights into the diverse cultural tapestry that makes Malacca a UNESCO World Heritage Site.

Culinary Delights Surrounding Heeren Palm Suites

Guests at Heeren Palm Suites will find themselves in a gastronomic paradise, with a plethora of dining options just a stone's throw away. Start your day with a delightful breakfast at The Daily Fix Cafe, known for its artisanal coffee and delicious pancakes. For a taste of local flavors, head to Nancy's Kitchen, where traditional Nyonya cuisine is served with a warm smile. Just a short walk down Jonker Street leads you to GravyBaby Melaka, where fusion dishes offer a modern twist on classic Malaysian fare. The Baboon House is another must-visit, famous for its vibrant atmosphere and mouthwatering burgers. If you're in the mood for something exotic, Wild Coriander Melaka serves up a tantalizing array of Thai and Malay dishes. For a unique dining experience, Calanthe Art Cafe showcases local art while serving a variety of local coffees and snacks. Don't miss Jonker 88 for their iconic cendol and laksa, or The Stolen Cup for a cozy spot to unwind with a good brew. For a satisfying meal, Nasi Ayam Hoe Kee is renowned for its succulent chicken rice, while Salud Tapas offers a delightful selection of Spanish tapas, perfect for sharing. With such a diverse array of restaurants nearby, every meal can be a new adventure.

Shopping Delights Near Heeren Palm Suites

Heeren Palm Suites is perfectly situated for those eager to explore the vibrant shopping scene of Malacca. Just a stone's throw away, the bustling Jonker Street awaits, known for its eclectic mix of shops offering everything from unique antiques to local handicrafts. Stroll through Jln Tun Tan Cheng Lock, where you'll discover hidden gems in the form of antique shops that showcase the rich heritage of the area. For a more modern shopping experience, Lim Trading and the Tile Shop provide a variety of goods that cater to both locals and visitors alike. Don't miss the chance to visit the charming Malaqa House and Orangutan House at Lorong Hang Jebat, where art and culture come together in delightful displays. For those interested in wellness, the Putuo Traditional Chinese Medical Therapy Centre offers a unique shopping experience centered around health and well-being. And if you're looking for something special, Wan Aik Shoemaker and the Top Spinning Academy are must-visit spots that highlight the craftsmanship of local artisans. With such a diverse array of shopping landmarks nearby, guests at Heeren Palm Suites are sure to enjoy a memorable retail experience.

Experience Luxury at Heeren Palm Suites: A Worthwhile Investment in Malacca

Nestled in the heart of Malacca, Heeren Palm Suites offers an exceptional stay that is well worth the investment. With an average room rate ranging from $101 to $150, this hotel stands out as a premium choice for travelers seeking comfort and elegance. Unlike the average hotel room in Malacca, which typically costs between $51 and $75, Heeren Palm Suites elevates your experience with its upscale amenities, stylish decor, and personalized service, ensuring that every guest feels pampered. While the price point at Heeren Palm Suites may be higher than that of many other accommodations in the area, the value you receive is unparalleled. Guests can enjoy spacious suites that are thoughtfully designed with modern furnishings, luxurious bedding, and stunning views of the vibrant city. From the moment you step into the hotel, you are greeted by a warm ambiance and attentive staff, making your stay not just a getaway, but a memorable experience. For those who appreciate the finer things in life, the investment in a room at Heeren Palm Suites is sure to pay off in comfort and satisfaction.

A Memorable Stay at Heeren Palm Suites

Guests at Heeren Palm Suites rave about their experiences in this beautiful heritage hotel, highlighting the spacious and impeccably clean rooms that provide a luxurious retreat. Many reviews commend the sumptuous beds, ensuring a restful night's sleep, while the delicious breakfasts have been described as a delightful start to the day. The combination of elegance and comfort makes every stay memorable, leaving visitors eager to return. What truly sets Heeren Palm Suites apart is its exceptional staff. Reviewers consistently mention the friendly, warm, and helpful nature of the team, who go above and beyond to ensure guests feel welcome and well taken care of. Whether it’s offering local tips or accommodating special requests, the staff's dedication to service shines through, making families feel at home. With such positive experiences, it's no wonder that many guests express their desire to revisit this charming hotel in the heart of Malacca.

Exceptional Comfort and Prime Location at Heeren Palm Suites

Heeren Palm Suites in Malacca stands out as a premier choice for travelers seeking an unforgettable stay in this historic city. With an impressive overall rating of 8.8, guests consistently highlight the exceptional comfort and cleanliness of the suites, boasting a remarkable score of 9.4 for comfort and an outstanding 9.2 for cleanliness. This dedication to maintaining a pristine environment ensures that every visitor can unwind and relax in a serene atmosphere, making it a perfect retreat after a day of exploring the vibrant surroundings. Moreover, the hotel's prime location scores an impressive 9.3, placing guests in the heart of Malacca's rich cultural tapestry. Visitors can easily access local attractions, shops, and dining options, allowing for a seamless blend of convenience and exploration. The attentive staff, rated at 9.2 for their performance, further enhances the experience, providing personalized service that makes every guest feel valued and welcomed. Whether you’re visiting for leisure or business, Heeren Palm Suites promises a memorable stay where comfort and hospitality go hand in hand.

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Amenities and facilities

Very good8.0

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Hiking
  • Karaoke
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Halal breakfast
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator unavailable
  • Food delivery
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Playground
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Accessible by stairs
  • Air conditioning
  • Baby cot (upon request)
  • Bathrobes
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Concierge
  • Daily housekeeping
  • Desk
  • Dishwasher
  • Electric kettle
  • Fold-up bed
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kettle
  • LAN Internet in room [free]
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Window that opens
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
Restaurants on site
Restaurant
  • Cuisine: Asian, Malaysian
  • Menu: Buffet, A-la-carte

Location

No.155, Jalan Tun Tan Cheng Lock, Jonker, Malacca, Malaysia, 75200

Exceptional9.3

Location

Airports
  • Malacca International Airport (MKZ)
    7.7 km
  • Kuala Lumpur International Airport (KUL)
    85.1 km
Public transportation
  • Hang Tuah Monorail Station
    820 m
  • Monorail Themepark Studios Station
    1.0 km
Hospital or clinic
  • Chinese pharmacy
    520 m
Shopping
  • Dataran Pahlawan Melaka Megamall
    1.3 km
Convenience store
  • 7 Eleven
    170 m
Cash withdrawal
  • ATM
    380 m

What's nearby

Popular landmarks
  • Baba & Nyonya Heritage Museum
    350 m
  • Chinatown - Melaka
    530 m
  • Jonker Street Night Market
    540 m
  • Stadthuys
    620 m
  • Red Square (Dutch Square)
    630 m
  • Christ Church
    670 m
  • Menara Taming Sari
    770 m
  • St. Paul's Hill & Church (Bukit St. Paul)
    810 m
  • A Famosa Fort
    1.8 km
  • The Huskitory
    4.8 km
Nearby landmarks
  • Body in Balance
    130 m
  • Local market
    140 m
  • Straits Chinese Jewelry Museum Malacca
    160 m
  • Top Spinning Academy
    180 m
  • Putuo Traditional Chinese Medical Therapy Centre
    230 m
  • Lim Trading
    230 m
  • Jonker's Walk Night Market
    250 m
  • Wan Aik Shoemaker
    270 m
  • Malaqa House
    270 m
  • Tile Shop
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • A heritage tax will be applicable to stays in the state of Melaka, at RM3 per room per night, payable directly to the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
The property
  • Number of floors3
  • Number of rooms 10
  • Most recent renovation2015
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges0

Reviews of Heeren Palm Suites from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 10
  • 9.2
  • 10
  • 7.6
  • 9.2
  • 9.2
  • 10
  • 9.2
  • 8.8

Most recent

From 549 reviews

  • Location score 9.3 out of 10 and is a high score in Malacca
    Location9.3
  • Room comfort and quality score 9.3 out of 10 and is a high score in Malacca
    Room comfort and quality9.3
  • Cleanliness score 9.2 out of 10 and is a high score in Malacca
    Cleanliness9.2
  • Service score 9.2 out of 10 and is a high score in Malacca
    Service9.2
  • Value for money score 8.6 out of 10 and is a high score in Malacca
    Value for money8.6
  • Facilities score 8 out of 10 and is a high score in Malacca
    Facilities8.0

Review summary

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This centrally-located hotel is a great option for travelers wanting to explore the city. The boutique hotel is clean, well-designed, and offers spacious rooms to relax in. The friendly staff are a standout feature, praised for their helpfulness and warmth. The hotel blends historic charm with modern amenities and has a unique architecture. Guests rave about the delicious breakfast offering a variety of local and western dishes.

Limited parking facilities, but they provide an additional nearby private parking space.

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Service

Mentioned in 32 reviews
sentiment-positive-indicator
93% Positive
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6% Unfavourable

Location

Mentioned in 30 reviews
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93% Positive
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6% Unfavourable

Breakfast

Mentioned in 24 reviews
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50% Positive
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50% Unfavourable

Room size

Mentioned in 19 reviews
sentiment-positive-indicator
94% Positive
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5% Unfavourable

Cleanliness

Mentioned in 14 reviews
sentiment-positive-indicator
100% Positive

Room comfort

Mentioned in 13 reviews
sentiment-positive-indicator
69% Positive
sentiment-negative-indicator
30% Unfavourable

Parking

Mentioned in 8 reviews
sentiment-positive-indicator
87% Positive
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12% Unfavourable

Bathroom

Mentioned in 5 reviews
sentiment-positive-indicator
100% Positive

Air conditioning

Mentioned in 5 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
20% Unfavourable
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  1. 10.0Exceptional

    Makoto from Japan
    Family with teens
    Junior Deluxe Suite
    Stayed 2 nights in March 2026

    “Definitely should stay.”

    We stayed for 2 nights as a family of three. The hotel is located deep off Heeren Street. It is quiet as it is away from the entrance of Chinatown. It is just a minute's walk from the nearest bus stop (Melaka International School) and is a very good location for those who want to use the M100 town bus. (Although the bus ride is short when you get off at Dutch Square, the walking time to the hotel will be longer.) The hotel manager is very kind and speaks excellent English. He emailed me detailed directions from Melaka Sentral Bus Terminal to the hotel. The room is clean and spacious, and we were able to enjoy very delicious coffee. We opened the small window and stepped out onto the balcony to enjoy a nice atmosphere. I had to submit my university assignments online every day, but there were no problems with the Wi-Fi. The air conditioning and hot water were also fine. Here are some recommended points that are not visible in the photos: 1. There are few rooms, so there are no noisy tour groups. 2. The hotel manager and the reception staff always manage the entrance, ensuring safety. 3. The breakfast is very delicious!! During our stay, it seemed that there were fewer guests because of Ramadan, but we were able to enjoy our meals and conversations at a leisurely pace. All the staff are very friendly. You can choose from several breakfast menus, but I recommend the local food. The nasi lemak for breakfast was truly delicious. The curry puffs were also well-filled and tasty. I would want to stay in Malacca again just for the food. I strongly recommend this wonderful boutique hotel to anyone looking for a great place to stay.

    Reviewed March 29, 2026
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  2. 10.0Exceptional

    Sri from Malaysia
    Couple
    Parameswara Suite
    Stayed 1 night in October 2025

    “Exceptional Stay”

    The location was perfect with easy access to transport and ample parking, making the stay hassle-free. The facilities were top-notch, complemented by a clean, well-maintained bathroom and impressive amenities. Staff were friendly and attentive throughout, enhancing the overall experience. The value for money was excellent, making this a highly recommended place to stay.

    Reviewed June 04, 2026
  3. 9.2Exceptional

    Angie from Singapore
    Family with teens
    Junior Deluxe Suite
    Stayed 1 night in June 2026

    “Awesome location, excellent service”

    Staffs are friendly, always see them with a smile. Staff contributed to the excellent stay experience compared to our bad experience at the Swiss Hotel Heritage. Location is ideal, near Jonket Street. The room is spacious, and clean except that the additional bed was a sofa bed with a squeaky sound.

    Reviewed June 13, 2026
  4. 8.8Excellent

    ranjana from Singapore
    Couple
    Grand Deluxe Suite
    Stayed 1 night in June 2026

    “Excellent”

    Exceptional staff here , so helpful, so warm and so patient and professional. Delighted with the beautiful peranakan decor,spacious rooms, delicious breaky and Jonker street is 2 mins away. Loved our short stay

    Reviewed June 18, 2026
  5. 10.0Exceptional

    SUNYOUNG from South Korea
    Family with young children
    Junior Deluxe Suite
    Stayed 1 night in August 2025

    “Such a beautiful boutique.”

    I stayed at a place that included breakfast, and the staff's response was very good, the place was very pretty, and the breakfast was delicious. The location is at the end of the night market, but if you like walking, it's a decent location. I would definitely visit again!

    Reviewed August 20, 2025
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