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The Grand Sumorum on Jeju Island offers breathtaking panoramic views and easy access to the sea. Immerse yourself in tranquility with classical music floating in the rooms and enjoy unique facilities and delicious menus. Discover the natural beauty of Seogwipo in Jeju at The Grand Sumorum. Enjoy panoramic pool views, direct beach access, and a steam room. Stay in well-equipped rooms with free Wi-Fi, AC, and a private balcony or terrace. Wake up to stunning garden, ocean, or pool views. Perfect for two travelers seeking a tranquil getaway. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Sparkling clean
Check-in [24-hour]
Great View
Free Wi-Fi in all rooms!
Hot tub
Beach
Free Wi-Fi
Pool with view
Free parking
Front desk [24-hour]
Fitness center
Restaurant
Sauna
20 travelers have booked today.
Based on 5,027 verified reviews
9.0
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Location rating score
Value for money | 9.0 |
Location rating | 8.7 |
Nearest airport | Jeju International Airport (CJU) |
Distance to airport | 30.9 km |
Is car parking available at The Grand Sumorum?
The Grand Sumorum features car park onsite free of charge for customers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
How many floors does The Grand Sumorum have?
The Grand Sumorum has a total of 4 floors.
In which languages can The Grand Sumorum's staff members communicate?
The Grand Sumorum can converse in 4 languages and supports popular languages such as English and Mandarin Chinese for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What payment cards are supported at The Grand Sumorum?
The Grand Sumorum supports up to 4, with payment card selections such as MasterCard, UnionPay, American Express, and Visa.
What do past guests like most about The Grand Sumorum?
Past visitors that stayed at The Grand Sumorum have given this property a rating of 9.016 for its exceptional cleanliness as the major highlight for their stay.
What is the typical rating that past Solo travelers' have given to The Grand Sumorum?
Past solo travelers that have stayed at this property have given The Grand Sumorum an average rating of 8.8. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Families with young children have given to The Grand Sumorum?
Verified families with young children that have stayed at this property have given The Grand Sumorum an average rating of 8.6. You can look up more comprehensive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about The Grand Sumorum?
Past local visitors that have stayed at this property have given The Grand Sumorum an average rating of 9.1. You can look up on more detailed customer ratings, and remarks for this property down in the review section.
What is the closest train, metro, or bus station to The Grand Sumorum?
The nearest train, metro, or bus station is Jeju Intercity Bus Terminal, 29643.58 m away from The Grand Sumorum.
What famous natural sightseeing attractions are near to The Grand Sumorum?
The Grand Sumorum is located within Seogwipo, which makes it conveniently close to natural sights including Cheonjiyeon Falls and Jeongbang Waterfall.
What time is check-in and check-out at The Grand Sumorum?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified periods may be charged an additional fee.
Experience Luxury and Comfort at The Grand Sumorum in Jeju
Welcome to The Grand Sumorum, a 4-star hotel located in the picturesque island of Jeju, South Korea. With its stunning architecture, impeccable service, and luxurious amenities, this hotel offers a truly unforgettable experience for both leisure and business travelers.
Check-in at The Grand Sumorum begins from 03:00 PM, allowing you to settle in and start your vacation at your own pace. The hotel's elegant and spacious lobby provides a warm welcome, setting the tone for the rest of your stay. As you explore the hotel's facilities, you'll discover a total of 132 well-appointed rooms, each designed with comfort and style in mind. Whether you choose a cozy single room or a lavish suite, you can expect top-notch amenities and a serene atmosphere to ensure a restful night's sleep.
When it's time to bid farewell to The Grand Sumorum, check-out is until 11:00 AM, giving you ample time to pack your belongings and make any last-minute arrangements. The hotel's attentive staff will assist you with any requests and ensure a seamless departure, leaving you with nothing but fond memories of your stay.
At The Grand Sumorum, families with young children are more than welcome. The hotel's child policy allows children between the ages of 0 to 7 to stay free of charge, making it an ideal choice for family vacations. The hotel also offers various family-friendly amenities, including a children's play area and babysitting services upon request. Rest assured, both you and your little ones will be well taken care of during your stay.
Built in 2013, The Grand Sumorum boasts modern facilities and contemporary design, providing a refreshing and sophisticated ambiance. Whether you're visiting Jeju for business or pleasure, this hotel offers a perfect blend of comfort, convenience, and luxury. From the moment you step foot into The Grand Sumorum, you'll be captivated by its elegance and charm, creating lasting memories of your time in Jeju.
Unwind in Luxury and Leisure at The Grand Sumorum's Entertainment Facilities
At The Grand Sumorum, we believe that entertainment is an essential part of a truly memorable vacation. That's why we offer an array of top-notch facilities to ensure that our guests have a delightful and entertaining stay. Whether you're looking to relax and rejuvenate or engage in some leisurely activities, our entertainment options have got you covered.
Indulge in ultimate relaxation at our luxurious hot tub, where you can soak away your worries and let the warm water soothe your body and mind. Immerse yourself in the tranquil ambiance as you enjoy the breathtaking views of Jeju's stunning landscape. Our hot tub is the perfect place to unwind after a day of exploring the island or to simply pamper yourself with a soothing soak.
For those seeking a quieter form of entertainment, our well-stocked library offers a haven for book lovers. Lose yourself in a captivating novel or delve into a fascinating non-fiction book as you curl up in a cozy corner of our library. With a wide selection of genres and titles, there is something to suit every taste and interest. Whether you're seeking knowledge or simply want to escape into another world, our library provides the perfect retreat for book enthusiasts.
At The Grand Sumorum, we understand the importance of providing a diverse range of entertainment options to cater to our guests' preferences. Whether you prefer to unwind in a hot tub or lose yourself in the pages of a book, our entertainment facilities are designed to enhance your stay and create unforgettable memories.
Unwind and Stay Active at The Grand Sumorum's Impressive Sports Facilities
At The Grand Sumorum in Jeju, South Korea, guests can enjoy a wide range of sports facilities to unwind and stay active during their stay. Whether you are looking to relax by the pool or engage in water activities, this hotel has got you covered. With both an indoor and outdoor pool, you can take a refreshing dip no matter the weather. The indoor pool offers a tranquil environment, perfect for a leisurely swim or some peaceful water aerobics. On the other hand, the outdoor pool provides a picturesque setting with breathtaking views of the surrounding landscape, allowing you to soak up the sun while enjoying a swim.
If you prefer the feel of sand between your toes, The Grand Sumorum also boasts its very own private beach. Take a leisurely stroll along the shoreline, build sandcastles with your loved ones, or simply relax under the shade of an umbrella with a good book. The beach offers the perfect escape from the hustle and bustle of everyday life, allowing you to reconnect with nature and enjoy the soothing sound of the waves.
Whether you are a water enthusiast or simply looking for a place to unwind, The Grand Sumorum's sports facilities provide the perfect setting for relaxation and rejuvenation. From the indoor and outdoor pools to the private beach, this hotel offers a range of options to cater to your preferences. So, pack your swimsuit and get ready to indulge in a world of aquatic bliss at The Grand Sumorum in Jeju, South Korea.
Convenience Facilities at The Grand Sumorum
At The Grand Sumorum, we understand the importance of providing our guests with convenient and hassle-free facilities to enhance their stay. Our hotel offers a wide range of convenience facilities to ensure that our guests have a comfortable and enjoyable experience.
For the safety and security of our guests, we provide safety deposit boxes where they can store their valuable belongings. Our friendly and professional concierge is always available to assist with any queries or requests, ensuring that our guests have a seamless stay.
We understand the need to stay connected, which is why we offer Wi-Fi in public areas as well as free Wi-Fi in all rooms. Whether you need to catch up on work or simply browse the internet, you can stay connected throughout your stay.
For guests who prefer smoking, we have a designated smoking area where they can enjoy their cigarettes without inconveniencing others. Additionally, our hotel offers luggage storage facilities, allowing guests to securely store their belongings before check-in or after check-out.
To ensure that our guests have a clean and comfortable environment, our dedicated housekeeping team provides daily housekeeping services. They will ensure that your room is always tidy and well-maintained.
At The Grand Sumorum, we strive to provide the utmost convenience for our guests, making their stay as enjoyable and stress-free as possible.
Convenient Transport Facilities at The Grand Sumorum
At The Grand Sumorum, we understand the importance of convenient transportation options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay. With our onsite car park, you can easily park your vehicle and explore the beautiful surroundings of Jeju at your own pace. Best of all, our car park is free of charge, allowing you to save on parking fees and enjoy a stress-free experience.
For those who prefer to leave the driving to someone else, our hotel also provides a reliable taxi service. Whether you need a ride to the airport, a local attraction, or simply want to explore the city, our friendly and professional drivers will ensure you reach your destination comfortably and on time. With our convenient transport facilities, you can focus on enjoying your stay at The Grand Sumorum without worrying about transportation logistics.
Luxurious Room Facilities at The Grand Sumorum
At The Grand Sumorum in Jeju, South Korea, guests can expect a truly luxurious and comfortable stay with an array of exceptional room facilities. Each room is equipped with a high-quality hair dryer, ensuring that guests can effortlessly style their hair and look their best throughout their stay. Whether you're attending a business meeting or exploring the stunning attractions of Jeju, you can rely on the convenience and efficiency of the hair dryer provided in your room at The Grand Sumorum. Say goodbye to bad hair days and hello to effortless style with this thoughtful amenity.
Indulge in Culinary Delights at The Grand Sumorum
At The Grand Sumorum, dining is an experience to be savored. With an array of dining facilities to choose from, guests are treated to a gastronomic journey that will delight their taste buds. Start your day off right at the coffee shop, where you can enjoy a freshly brewed cup of coffee and a selection of pastries. The cozy and inviting ambiance is perfect for catching up with friends or simply enjoying a moment of tranquility.
For a more formal dining experience, head to the hotel's restaurant. Here, you can indulge in a delectable menu that showcases the best of both local and international cuisine. From traditional Korean dishes to international favorites, there is something to satisfy every palate. The restaurant's elegant decor and attentive staff create the perfect setting for a memorable dining experience.
At The Grand Sumorum, every detail is taken care of, including daily housekeeping to ensure a clean and comfortable environment. To start your day off on the right foot, the hotel offers a sumptuous breakfast buffet. Choose from a wide variety of dishes, including both Western and Asian options, to fuel up for a day of exploring Jeju.
Whether you're seeking a quick bite at the coffee shop or a sophisticated dining experience at the restaurant, The Grand Sumorum's dining facilities are sure to leave you satisfied and wanting more.
Luxurious and Spacious Rooms at The Grand Sumorum
Indulge in the opulence and comfort of The Grand Sumorum's exquisite room offerings. With a variety of room types to choose from, you can find the perfect accommodation to suit your needs.
Experience pure luxury in the Deluxe Double Room, featuring a generous 33 square meters of space and a plush King Bed. For those traveling with a companion, the Deluxe Twin offers the same spaciousness with the option of a Single Bed or Queen Bed.
For a truly unforgettable stay, the Duplex Suite provides a sprawling 60 square meters of elegance, complete with a King Bed. Families are also well catered for with the Family Double, offering 33 square meters of comfort with a Queen Bed. Alternatively, the Family Twin provides flexibility with the choice of a Single Bed, Queen Bed, or two Semi Double-Beds in a 34 square meter space.
Booking your stay at The Grand Sumorum through Agoda ensures that you not only receive the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily compare room options and secure your reservation in just a few clicks. So why wait? Treat yourself to a remarkable stay at The Grand Sumorum and make your trip to Jeju truly unforgettable.
Exploring the Enchanting Seogwipo in Jeju
Nestled on the southern coast of Jeju Island, Seogwipo is a captivating city that offers a perfect blend of natural beauty and cultural charm. From stunning waterfalls and volcanic cliffs to vibrant markets and historical sites, Seogwipo has something for every traveler.
One of the highlights of Seogwipo is its breathtaking natural wonders. Explore the majestic Jeongbang Waterfall, where water cascades down a 23-meter cliff into the ocean, creating a mesmerizing sight. For a more adventurous experience, head to the Seongsan Ilchulbong Peak, a UNESCO World Heritage Site known for its dramatic volcanic crater and panoramic views of the surrounding landscape.
In addition to its natural attractions, Seogwipo is also home to a vibrant cultural scene. Immerse yourself in the bustling atmosphere of the Seogwipo Maeil Olle Market, where you can sample local delicacies, browse through handicrafts, and soak in the lively atmosphere. Don't miss the chance to visit the Seogwipo Submarine, a unique underwater exploration experience that takes you on a journey to discover the marine life and underwater landscapes of Jeju.
Whether you're seeking adventure, relaxation, or a cultural immersion, Seogwipo in Jeju has it all. With its stunning natural beauty and vibrant atmosphere, this enchanting city is sure to leave a lasting impression on every traveler who visits.
Traveling to The Grand Sumorum from Jeju's Nearest Airports
When traveling to The Grand Sumorum in Seogwipo, Jeju, South Korea, there are two main airports to consider: Jeju International Airport and Jeju International Airport (CJU). Both airports offer convenient transportation options to reach your destination.
From Jeju International Airport, you have several choices to get to The Grand Sumorum. The most convenient option is to take a taxi directly from the airport. The journey takes approximately 40 minutes, depending on traffic conditions. Alternatively, you can also take a bus from the airport to Seogwipo. The bus journey takes around 1 hour and 30 minutes, but it offers a more affordable option for budget-conscious travelers.
If you arrive at Jeju International Airport (CJU), you can also take a taxi or bus to reach The Grand Sumorum. A taxi ride from CJU to Seogwipo takes approximately 50 minutes, while the bus journey takes around 1 hour and 40 minutes. Whichever option you choose, you can expect breathtaking views of Jeju's natural beauty along the way.
Discover Natural Wonders and Cultural Gems near The Grand Sumorum
Nestled in the heart of Jeju, South Korea, The Grand Sumorum offers a prime location for exploring the region's breathtaking natural wonders and immersing yourself in its rich cultural heritage. Just a short distance from the hotel, you'll find several must-visit landmarks and attractions that will leave you in awe.
Nature lovers will be delighted to discover the nearby Cheonjiyeon Falls and Jeongbang Waterfall. These cascading waterfalls are not only stunning to behold but also offer a tranquil and serene atmosphere. Take a leisurely stroll along the well-maintained paths, breathe in the fresh air, and let the soothing sound of rushing water rejuvenate your senses.
For those interested in exploring Jeju's cultural side, a visit to Yakchunsa Temple and LeeJoongSeop Art Museum is a must. Yakchunsa Temple, a beautiful Buddhist temple, offers a peaceful retreat where you can immerse yourself in spiritual serenity. On the other hand, the LeeJoongSeop Art Museum showcases the works of the renowned artist Lee Joong-seop, providing a fascinating insight into Jeju's art scene.
To experience the local flavors and vibrant atmosphere, head to Seogwipo Maeil Olle Market. This bustling market is a treasure trove of fresh produce, local delicacies, handicrafts, and souvenirs. Indulge in mouthwatering street food, haggle for unique finds, and soak up the lively ambiance.
With such a diverse range of attractions within easy reach, The Grand Sumorum is the perfect base for exploring the natural wonders and cultural gems that Jeju has to offer.
A Gastronomic Delight: Nearby Restaurants of The Grand Sumorum
Food enthusiasts staying at The Grand Sumorum will find themselves spoiled for choice with a plethora of dining options just a stone's throw away. Start your culinary adventure at Yong-ee Restaurant, where you can savor authentic Jeju cuisine prepared with the finest local ingredients. For those craving mouthwatering barbecue, Gudumi Pork BBQ is a must-visit, offering succulent grilled meats and a vibrant atmosphere. Han-Ogjib is another popular choice, known for its traditional Korean dishes served in a cozy setting.
If you're in the mood for seafood, head to Ungdam Restaurant, where you can indulge in an array of fresh catches from the surrounding waters of Jeju. For a charming cafe experience, Cafe May-B is the perfect spot to enjoy a cup of aromatic coffee and delicious pastries. Angeori Bakgeori is a hidden gem that specializes in Jeju-style street food, offering a variety of snacks and local delicacies.
For those looking for a lively evening out, Madam Jo Pub & Dining is a great choice, serving a fusion of international cuisine and an extensive selection of drinks. If you're a sushi lover, Seojakga Sushi Bar is a must-visit, showcasing the finest quality seafood in beautifully crafted rolls. And for those seeking a taste of home, Dae Hyang offers authentic Korean comfort food that will leave you feeling satisfied and content. With such a diverse range of culinary delights just steps away from the hotel, guests at The Grand Sumorum are in for a gastronomic treat.
Shop 'til You Drop at The Grand Sumorum's Surrounding Shopping Landmarks
When it comes to shopping, The Grand Sumorum's location is unbeatable. Just a short distance away, you'll find E-Mart (Seoguipo Branch), a popular supermarket where you can stock up on groceries, household items, and even souvenirs. For those looking for a more local shopping experience, the Seogwipo Rural Five-Day Market is a must-visit. This vibrant market offers a wide array of fresh produce, local delicacies, handmade crafts, and traditional Korean goods. Immerse yourself in the bustling atmosphere as you browse through the stalls and interact with friendly vendors. Whether you're looking for everyday essentials or unique souvenirs, these shopping landmarks near The Grand Sumorum have got you covered.
Affordable Luxury at The Grand Sumorum
Experience the perfect blend of luxury and affordability at The Grand Sumorum in Jeju, South Korea. With an average price of $130 per room, this exquisite hotel offers an exceptional value for money compared to the average price of a room in Jeju, which stands at $87.
At The Grand Sumorum, you will be treated to a world-class experience without breaking the bank. Each room is elegantly designed and equipped with modern amenities, ensuring a comfortable and memorable stay. From plush bedding to stunning views of the surrounding landscape, every detail has been carefully curated to provide you with the utmost relaxation and tranquility.
Indulge in the hotel's state-of-the-art facilities, including a rooftop pool, a rejuvenating spa, and a fitness center. The Grand Sumorum also boasts several dining options, ranging from international cuisine to local delicacies, catering to every palate. Whether you are visiting Jeju for business or leisure, The Grand Sumorum offers an unparalleled level of luxury at an affordable price, making it the perfect choice for discerning travelers seeking a remarkable stay in this enchanting city.
A Perfect Stay at The Grand Sumorum
The Grand Sumorum in Jeju, South Korea, has been receiving rave reviews from its delighted guests. With its excellent service, beautiful surroundings, and convenient location, this hotel is a top choice for travelers seeking a memorable stay.
One of the standout features of The Grand Sumorum is its impeccable service. Guests have praised the hotel staff for their friendliness and attentiveness, making them feel welcome and well taken care of throughout their stay. From the moment you step into the hotel, you'll be greeted with warm smiles and a genuine desire to ensure your comfort and satisfaction.
The hotel's facilities also receive high praise from guests. The rooms at The Grand Sumorum are spacious and well-equipped, providing everything one needs for a comfortable stay. The modern design and cleanliness of the hotel create a refreshing and inviting ambiance. Guests have also raved about the warm pool and clean sauna, perfect for unwinding after a day of exploring the beautiful island of Jeju.
Another highlight of The Grand Sumorum is its prime location. Situated overlooking the ocean, guests can enjoy breathtaking views and a sense of tranquility. The hotel is also conveniently located near various restaurants and cafes, making it easy to explore the local culinary scene. Additionally, the hotel's proximity to popular attractions and ease of transportation make it an ideal base for exploring all that Jeju has to offer.
Overall, The Grand Sumorum has consistently impressed its guests with its exceptional service, well-appointed rooms, and stunning location. Whether you're seeking a relaxing getaway or an adventure-filled vacation, this hotel is sure to exceed your expectations. Book your stay at The Grand Sumorum and experience the perfect blend of luxury, comfort, and convenience.
Unforgettable Stay at The Grand Sumorum
Experience a truly exceptional stay at The Grand Sumorum, a luxurious hotel in Jeju, South Korea, that has received outstanding customer reviews. With an overall rating of 8.7, this hotel has left a lasting impression on its guests, offering a combination of value, comfort, and excellent staff performance.
One of the highlights of The Grand Sumorum is its exceptional value for money, with a rating of 8.8 in this category. Guests have consistently praised the hotel for its affordable rates without compromising on quality. From the moment you step into the elegant lobby, you'll be greeted by friendly and attentive staff who go above and beyond to ensure your stay is nothing short of perfect.
The hotel's facilities also receive high praise, with a rating of 8.5. The Grand Sumorum offers a range of amenities that cater to the needs of every guest. Whether you're looking to relax by the rooftop pool, work out in the state-of-the-art fitness center, or indulge in a rejuvenating spa treatment, this hotel has it all. The attention to detail and the well-maintained facilities create an atmosphere of luxury and comfort.
When it comes to cleanliness, The Grand Sumorum is second to none, scoring an impressive 8.9. Guests have consistently commented on the immaculate condition of the rooms and public areas. The housekeeping staff ensures that every corner of the hotel is spotless, allowing you to unwind and enjoy your stay in a pristine environment.
The location of The Grand Sumorum also adds to its appeal, with a rating of 8.6. Situated in the heart of Jeju, this hotel provides easy access to popular attractions, shopping areas, and dining options. Whether you're interested in exploring the natural wonders of Jeju or experiencing the vibrant city life, you'll find everything within reach.
With a rating of 9.0 for comfort, The Grand Sumorum ensures that every aspect of your stay is designed to provide the utmost relaxation. The well-appointed rooms are spacious and elegantly furnished, offering a peaceful retreat after a day of exploring. The plush beds, luxurious linens, and modern amenities create a haven of tranquility.
Last but not least, the staff performance at The Grand Sumorum is exceptional, with a rating of 8.8. From the moment you check-in until your departure, the staff is dedicated to providing personalized service and ensuring that your every need is met. Their genuine warmth and professionalism leave a lasting impression on guests, making their stay truly memorable.
In conclusion, The Grand Sumorum is a hotel that consistently receives positive customer reviews, offering exceptional value, top-notch facilities, impeccable cleanliness, a convenient location, unparalleled comfort, and outstanding staff performance. Book your stay at The Grand Sumorum and experience a truly unforgettable stay in Jeju, South Korea.
Excellent8.8
Facilities
Excellent8.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Show reviews that mention
I recently spent a blissful few days at Hotel Grand Sumorum in Jeju, and it was truly a heavenly experience! From the moment I arrived, I was struck by the hotel's stunning architecture and beautifully manicured gardens. The staff were warm and welcoming, checking me in efficiently and showing me to my spacious and elegantly appointed room. The room itself was a tranquil oasis, with a plush bed, a private balcony overlooking the ocean, and a luxurious bathroom with all the amenities I needed. The hotel's amenities were equally impressive, including a state-of-the-art fitness center, a serene spa, and a delicious breakfast buffet featuring local specialties and fresh seafood. But what truly made my stay unforgettable was the exceptional service from the staff. From the concierge who helped me plan my itinerary to the housekeeping team who kept my room spotless, everyone was friendly, attentive, and went above and beyond to ensure my stay was comfortable and enjoyable. The hotel's location was also perfect, with easy access to Jeju's stunning natural wonders, including the Seongsan Ilchulbong Sunrise Peak and the Manjanggul Lava Tube. Overall, I highly recommend Hotel Grand Sumorum to anyone looking for a luxurious and unforgettable stay in Jeju. The hotel's exceptional service, stunning architecture, and beautiful location make it a true gem on this stunning island.
Dear Goh What a great review!! It is so heart warming to a Guest Service Manager to see the efforts of our team so publically recognized. Your encouraging comments to our staff has been a true motivation to all our team member. It is our top priority to ensure our guests feel and experience the comfort zone when staying with us. Learning how our guests enjoyed while staying with us brings excitement for us to push ourselves further for continuously improving our service. We would like to thank you again for your comments and please let us know we can be at any assistance. We will be more than happy to be at your service. Best regards, The Grand Sumorum
We arrived pretty late at night. Most rooms were occupied so couldn't choose one with a higher floor or a conjoin one. Front desk wasn't too much of a chatter as rather seems impatient. Not sure if all the hotels were the same as we encounter the same thing everywhere we stayed. Nevertheless, they were still courteous. Room came clean and spacious! Loved that they came in heated floor. This place has sauna and a big pool. Unfortunately, we didn't had the chance to use it. Would say this place is worth the price paid with such facility and rooms . It isn't too far from the city. If those without a car, probably this place won't be a much of an option. Highlight of the stay will be their restaurant basalt. We had dinner there on the first day as it was dark and late at night. The food was so good. We had the abalone fried rice and pesto pasta. Taste took us by surprise. They are lack of staff for sure but still maintained their professionalism and politeness. The lady was so sweet to even help me change my fried chicken to a different style of cooking (non spicy) as it was for my daughter.
Dear Christine We truly appreciate your valuable feedback and apologize that some of elements did not meet your expectation. It is sure that your valuable comments help us to identify the areas we can improve the guest experience. Thank you so much again and are very delighted to have you in The Grand Sumorum in a near future. Best regards, The Grand Sumorum
We loved our stay at the Grand Sumorum! We were looking for a place with a resort feel and ocean view. The building we stayed in was a bit older, but everything was clean and worked well. The pools were a perfect place to relax in the afternoon after sightseeing in the morning. Parking is included with the stay and we had no issues finding a spot. There were a lot of families with kids at the resort at the time (probably their summer break), but this didn't take away from our experience at all. One of the nights we decided to stay in and got takeout from the restaurant - it was delicious! They only offer a-la-carte after a certain hour, during the main dinner hour they only have an AYCE bbq service. Highly recommend staying here on Jeju if you're looking for a peaceful resort getaway!
Dear Vivian What a great review!! It is so heart warming to a Guest Service Manager to see the efforts of our team so publicly recognized. Your encouraging comments to our staff has been a true motivation to all our team member. It is our top priority to ensure our guests feel and experience the comfort zone when staying with us. Learning how our guests enjoyed while staying with us brings excitement for us to push ourselves further for continuously improving our service. We would like to thank you again for your comments and please let us know we can be at any assistance. We will be more than happy to be at your service. Best regards, The Grand Sumorum
We stayed for five nights, couple with 2 year old. We had so much fun in the jaccuzi and warm water swimming pool, the water was clean and well maintained. They gave us discounted price for the breakfast buffet and the variety was very good. Even our two year old had some good options to choose from, such as hash browns, creamy soups, different styles of eggs (scrambled, boiled, omlette etc ). They don't provide tooth brush or paste, which I found a bit weird, when asked, they said we need to purchase. So, pack your tooth brushes and pastes. The room was clean, service in cleaning was nice. Staff were able to communicate in good English. The property is located right in front of the ocean, and we were able to clearly hear the ocean when falling asleep, such a peaceful experience. This hotel is friendly for kids definitely, there were lots of families with kids around when we stayed. Definitely will recommend to friends and family ✨
Dear Santhosh, What a great review!! It is so heart warming to a Guest Service Manager to see the efforts of our team so publicly recognized. Your encouraging comments to our staff has been a true motivation to all our team member. It is our top priority to ensure our guests feel and experience the comfort zone when staying with us. Learning how our guests enjoyed while staying with us brings excitement for us to push ourselves further for continuously improving our service. We would like to thank you again for your comments and please let us know we can be at any assistance. We will be more than happy to be at your service. Best regards, The Grand Sumorum
Free Wi-Fi in all rooms!
Hot tub
Sauna
Steamroom
Great stay”
The area was quiet and peaceful. It was only a short drive to shops. Ocean view from the room was lovely and it was peaceful falling asleep to the sound of the waves. The room itself was very spacious and clean. I liked how it’s like a Korean apartment style where you take your shoes off and go in. The bathroom was also spacious and clean. It was the one place during my travels that felt clean enough to take a bath. The only issue was the coffee table clearly hadn’t been wiped in a long time as there were old stains all over it. It was too cold to use the swimming pool in May but it would be good to come back when it’s warmer to relax by the pool.
Dear Ashley, Thank you very much for taking your time to share your staying experience at our hotel. It is always encouraging to hear all the positive comments and we are delighted that you had an enjoyable stay with us. Regarding stains on the table issues you brought up, please be assured that we have shared your comments with the relevant departments and we will continue to monitor the issues you have raised. Once again, thank you for taking your time to leave your thoughts and we sincerely hope to have the opportunity to welcome you back in the near future. Sincerely, The Grand Sumorum