Hotel Vistana Micassa

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No 18 & 20, Jalan Taming Sari, Taiping Town, Taiping, Malaysia, 34000

Highlights

Excellent room comfort & quality

Location

Top Value

Highly Rated by Family Traveller

Highly rated for safety & security

Highly rated for safety & security

Facilities

Free Wi-Fi

Free parking

Family room

Tours

Check-in/out [private]

Taxi service

Smoking area

Convenience store

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Taiping Town, allowing you access and proximity to local attractions and sights. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

This property is in high demand!

23 travelers have booked today.

Location 7.8
Room comfort and quality 6.8
Service 6.8
Cleanliness 6.4

Based on 462 verified reviews

Location

7.8

Room comfort and qua...

6.8

Service

6.8

Cleanliness

6.4

Value for money

6.3

Facilities

5.6

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Nearest transportation options

Taiping Railway Station is within 1.28 km

See map

7.8Very good

Location rating score

Very good location - Inside city center
Exceptional for walking
More details on walking
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There are 152 places in walking distance!

Parking
FREE
Walkable places
First Galleria
170 m
New Clock Tower
200 m
All Saints' Church
200 m
Perak Museum
200 m
Taiping Big Clock
280 m
Popular landmarks
Aun Tong Coffee Mill
580 m
Taiping Lake Gardens
770 m
Taiping War Cemetery
1.6 km
Burmese Pool
2.0 km
Maxwell Hill (Bukit Larut)
5.6 km
Closest landmarks
Standard Chartered Bank @ Taman Jambu
50 m
AmBank @ Taman Jambu
120 m
Public Bank @ Taman Jambu
180 m
Guardian
210 m
Bank Islam @ Taman Jambu
210 m

Good to know

Value for money6.3
Distance to city center0 KM
Location rating7.8
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport50.5 km

Rooms available at Hotel Vistana Micassa

Deluxe King
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  • Room size: 14 m²/151 ft²
  • No Windows view
  • 1 double bed
Enter dates to see prices
Deluxe King with Window
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  • Room size: 12 m²/129 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Deluxe Queen Room
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  • Room size: 14 m²/151 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Standard Queen Room
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  • Room size: 18 m²/194 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Standard Double Room
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  • Room size: 12 m²/129 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Standard Twin Room
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  • Room size: 12 m²/129 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Executive Family Room
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  • Room size: 23 m²/248 ft²
  • 1 king bed and 1 super king...
  • 1 king bed and 1 super king...
Enter dates to see prices
Superior Queen Half City
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  • Room size: 18 m²/194 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Superior Queen Room
...
  • Room size: 14 m²/151 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Deluxe Triple Room
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  • Room size: 22 m²/237 ft²
  • 1 single bed and 1 king bed
  • 1 single bed and 1 king bed
Enter dates to see prices

Frequently asked questions

Hotel Vistana Micassa's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Hotel Vistana Micassa has a total of 4 floors.

Verified past guests that have stayed at Hotel Vistana Micassa had an average nightly stay of 1 night at this property.

Hotel Vistana Micassa supports up to 3, with payment card options such as Cash, MasterCard, and Visa.

Past guests that stayed at Hotel Vistana Micassa have given this property a rating of 7.821 for its outstanding location as the major highlight for their stay.

90.0% of our past guest reviews have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Hotel Vistana Micassa down in the review.

Past solo travelers that have stayed at this property have given Hotel Vistana Micassa an average rating of 6.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given Hotel Vistana Micassa an average rating of 6.8. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated hours may be charged an additional fee.

The nearest airport to Hotel Vistana Micassa is Sultan Azlan Shah Airport, 50.0 km away.

More about Hotel Vistana Micassa

More about Hotel Vistana Micassa

Experience Modern Comfort at Hotel Vistana Micassa in Taiping

Welcome to Hotel Vistana Micassa, a contemporary 3-star hotel located in the heart of Taiping, Malaysia. Built in 2012, this modern property offers a convenient stay for both business and leisure travelers. With its prime location, just steps away from the city center, guests can easily explore the vibrant attractions and immerse themselves in the rich culture of Taiping. At Hotel Vistana Micassa, check-in begins at 02:00 PM, allowing you to settle in and start your stay at your own pace. The friendly and attentive staff will be there to assist you throughout your visit, ensuring a smooth and hassle-free experience. With a total of 44 well-appointed rooms, you can choose from a range of comfortable accommodations that suit your needs. Whether you're traveling solo, with a partner, or with family and friends, Hotel Vistana Micassa has the perfect room for you. Check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely morning before bidding farewell to this charming hotel. Families with children will be delighted to know that Hotel Vistana Micassa has a child-friendly policy. Children between the ages of 2 to 12 can stay free of charge, making it an ideal choice for a family getaway. Create lasting memories together as you explore the local attractions and experience the warm hospitality of Taiping. Experience modern comfort and convenience at Hotel Vistana Micassa. Book your stay today and embark on a memorable journey in Taiping, Malaysia.

Convenience Facilities at Hotel Vistana Micassa

Hotel Vistana Micassa in Taiping, Malaysia offers a range of convenience facilities to ensure a comfortable and hassle-free stay for guests. With amenities like room service, safety deposit boxes, and free Wi-Fi in all rooms, guests can enjoy the utmost convenience right at their fingertips. For those who prefer to dine in the comfort of their rooms, the hotel provides room service, allowing guests to indulge in delicious meals without leaving their accommodation. The safety deposit boxes offer peace of mind, allowing guests to securely store their valuables during their stay. Stay connected with loved ones or catch up on work with the complimentary Wi-Fi available in all rooms and public areas. Whether you're in the lobby or relaxing in your room, you can easily access the internet and stay connected. For guests who smoke, there is a designated smoking area available within the hotel premises, ensuring a comfortable environment for both smokers and non-smokers alike. Additionally, the hotel offers luggage storage facilities, allowing guests to store their belongings safely before check-in or after check-out. This is especially convenient for those with early arrivals or late departures. To cater to any last-minute needs, Hotel Vistana Micassa also features a convenience store on-site. Guests can easily purchase snacks, beverages, toiletries, and other essentials without having to leave the hotel. Furthermore, the hotel provides daily housekeeping services, ensuring that your room is always clean and tidy throughout your stay. With its array of convenience facilities, Hotel Vistana Micassa aims to provide a seamless and enjoyable experience for all guests, ensuring that their needs are met with utmost convenience and comfort.

Convenient Transport Facilities at Hotel Vistana Micassa

At Hotel Vistana Micassa, we understand the importance of convenient transport options for our guests. Whether you're looking to explore the beautiful city of Taiping or simply need a reliable mode of transportation during your stay, we have you covered. For those interested in exploring the city's top attractions, our hotel offers tours that can be arranged upon request. Our knowledgeable staff can help you plan your itinerary and ensure that you make the most of your time in Taiping. Whether you're interested in visiting the iconic Taiping Lake Gardens or exploring the fascinating Taiping Zoo, our tours provide a hassle-free way to discover the city's hidden gems. Additionally, if you prefer to have your own vehicle during your stay, Hotel Vistana Micassa offers a car park free of charge. This convenient facility allows you to park your car securely and explore the city at your own pace. Whether you're driving from Kuala Lumpur or other nearby cities, rest assured that your vehicle will be safe and easily accessible throughout your stay. Furthermore, for those who prefer to rely on public transportation, our hotel provides a taxi service. Our friendly and professional drivers will ensure that you reach your destination comfortably and in a timely manner. Whether you need a ride to the airport, train station, or any other location in Taiping, our taxi service is at your disposal. With our range of transport facilities, Hotel Vistana Micassa strives to make your stay in Taiping as convenient and enjoyable as possible. Whether you prefer to explore the city on your own or rely on our guided tours, we have the perfect transportation options to suit your needs.

Comfort and Convenience at Hotel Vistana Micassa

Hotel Vistana Micassa in Taiping, Malaysia offers a range of top-notch room facilities to ensure a comfortable and convenient stay for its guests. Each room is equipped with air conditioning, allowing guests to escape the tropical heat and enjoy a cool and refreshing ambiance. Whether you are visiting Taiping for business or leisure, the air conditioning in the rooms provides a much-needed respite after a long day of exploring the city or attending meetings. With the ability to adjust the temperature to your liking, you can relax and unwind in the comfort of your room, ensuring a restful night's sleep.

Indulge in Exquisite Dining at Hotel Vistana Micassa

At Hotel Vistana Micassa, prepare to embark on a culinary journey that will tantalize your taste buds and leave you craving for more. With a range of dining facilities available, you'll be spoilt for choice when it comes to satisfying your cravings. Start your day with a scrumptious breakfast at the hotel's elegant restaurant. Offering a wide selection of local and international dishes, you can indulge in a hearty breakfast buffet or choose from an à la carte menu. The restaurant's cozy ambiance and attentive staff create the perfect setting for a delightful dining experience. For a more casual dining option, head to the hotel's café. Here, you can enjoy a variety of light bites, sandwiches, and beverages in a relaxed and laid-back atmosphere. Whether you're in the mood for a quick snack or a refreshing drink, the café is the ideal spot to unwind and recharge. In addition to these dining facilities, Hotel Vistana Micassa also offers convenient room service. Whether you prefer to dine in the comfort of your room or simply crave a late-night snack, the hotel's room service menu has a wide range of options to choose from. With impeccable service, delectable cuisine, and a cozy ambiance, Hotel Vistana Micassa's dining facilities are sure to exceed your expectations and provide a memorable culinary experience during your stay.

Comfort and Style at Hotel Vistana Micassa

Hotel Vistana Micassa offers a range of stylish and comfortable rooms to suit every traveler's needs. The Deluxe King room is a spacious retreat, spanning 14 square meters and featuring a cozy Double Bed. For those who prefer a room with a view, the Deluxe King with Window offers 12 square meters of space and the same comfortable Double Bed. Both room types provide a serene and inviting atmosphere for a restful stay. By booking these rooms on Agoda, guests can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates for Hotel Vistana Micassa, ensuring that guests get the best value for their money. With Agoda's user-friendly platform, finding and booking the perfect room is quick and easy, saving guests time and effort. Whether traveling for business or leisure, Agoda makes it convenient to secure a comfortable stay at Hotel Vistana Micassa.

Discover the Charming Taiping Town in Malaysia

Nestled in the heart of Malaysia, Taiping Town is a hidden gem waiting to be explored. Known for its rich history, stunning natural landscapes, and vibrant cultural scene, this charming town offers a unique blend of old-world charm and modern attractions. One of the highlights of Taiping Town is its abundance of lush green spaces and picturesque gardens. The Taiping Lake Gardens, a tranquil oasis in the center of town, is a must-visit. Take a leisurely stroll along the scenic pathways, admire the vibrant flowers, and enjoy the peaceful ambiance. For nature enthusiasts, a visit to the Bukit Larut (Maxwell Hill) is a must. Embark on a thrilling hike through the dense rainforest, catch a glimpse of exotic wildlife, and be rewarded with breathtaking panoramic views from the summit. In addition to its natural beauty, Taiping Town is also home to a number of historical landmarks. The Taiping Museum offers a fascinating insight into the town's past, showcasing artifacts and exhibits that tell the story of Taiping's development. Another iconic site is the Taiping War Cemetery, a solemn memorial dedicated to the fallen soldiers of World War II. History buffs will also appreciate a visit to the Old Clock Tower, a colonial-era landmark that stands as a testament to Taiping's colonial heritage. With its captivating blend of natural beauty and cultural heritage, Taiping Town is a destination that will leave a lasting impression on every traveler. Experience the charm of this Malaysian gem and create memories that will last a lifetime at Hotel Vistana Micassa.

Convenient Transportation Options from the Nearest Airports to Hotel Vistana Micassa

When it comes to reaching Hotel Vistana Micassa in Taiping Town, Taiping, Malaysia, you'll find several convenient transportation options from the nearest airports. If you're arriving at Sultan Azlan Shah Airport in Ipoh, which is approximately a 60-minute drive from Taiping, you can easily hire a taxi or book a private car transfer to reach Hotel Vistana Micassa. The scenic journey will take you through lush green landscapes and charming towns, allowing you to soak in the beauty of Malaysia's countryside. Alternatively, you can also opt for a bus or shuttle service from the airport to Taiping Town, followed by a short taxi ride to the hotel. Another option is to fly into Penang International Airport, which is approximately a 90-minute drive from Taiping. From the airport, you can choose to rent a car, hire a taxi, or book a private car transfer to Hotel Vistana Micassa. The drive will take you along the North-South Highway, offering picturesque views of the countryside and glimpses of local life. Additionally, there are also bus services available from Penang International Airport to Taiping, followed by a short taxi ride to the hotel. No matter which airport you choose to arrive at, rest assured that reaching Hotel Vistana Micassa in Taiping is a hassle-free experience with various transportation options at your disposal. Whether you prefer the convenience of a private car transfer, the flexibility of renting a car, or the affordability of public transportation, you can easily reach this charming hotel and begin your memorable stay in Taiping.

Explore the Natural Beauty and Historical Treasures near Hotel Vistana Micassa

Hotel Vistana Micassa is surrounded by a plethora of natural beauty and historical treasures, making it an ideal choice for travelers seeking to immerse themselves in the rich heritage of Taiping, Malaysia. Just a short distance away from the hotel, you'll find the enchanting Taiping Lake Gardens. Spanning across 64 hectares, this lush green oasis is a favorite among locals and tourists alike. Take a leisurely stroll along the scenic paths, admire the vibrant flowers, and enjoy the serene atmosphere. The lake itself offers opportunities for boating, making it a perfect spot for a relaxing afternoon. History buffs will be delighted to visit the Perak Museum, located nearby. Step into the past as you explore the various exhibits that showcase the rich cultural heritage of the region. From ancient artifacts to traditional costumes, the museum offers a fascinating insight into the history and traditions of Perak. For those seeking a bit of adventure, a trip to Maxwell Hill, also known as Bukit Larut, is a must. Embark on a scenic drive up the winding road, or if you're feeling more adventurous, take a hike through the lush rainforest. Once you reach the summit, you'll be rewarded with breathtaking panoramic views of the surrounding area. These are just a few of the many attractions waiting to be discovered near Hotel Vistana Micassa. Whether you're a nature lover, history enthusiast, or adventure seeker, Taiping has something to offer for everyone. Book your stay at Hotel Vistana Micassa and embark on a memorable journey through the wonders of this charming city.

Convenient Public Transport Stations near Hotel Vistana Micassa

Located in the heart of Taiping, Hotel Vistana Micassa offers easy access to several public transport stations, making it a convenient choice for travelers. One of the nearest stations is the Taiping Railway Station, which is just a short 5-minute drive away from the hotel. This historic station is not only a transportation hub but also a charming landmark that showcases the town's rich heritage. From here, guests can catch trains to various destinations, allowing them to explore the beauty of Malaysia at their own pace. Additionally, the hotel is also close to the Taiping Bus Terminal, which is just a 10-minute drive away. This terminal serves as a major transportation hub for both local and intercity buses, providing guests with the convenience of reaching their desired destinations easily. Whether you're planning to explore the nearby attractions or venture further into the region, the Taiping Bus Terminal offers a wide range of bus services to cater to your travel needs. With its strategic location near these public transport stations, Hotel Vistana Micassa ensures that guests can conveniently explore Taiping and beyond, making it an ideal choice for both business and leisure travelers.

A Gastronomic Adventure Awaits

Hotel Vistana Micassa is surrounded by a plethora of dining options that will satisfy even the most discerning of palates. Just a stone's throw away is the Larut Matang Hawker Center, a bustling food court where you can indulge in a wide array of local delicacies. For a taste of the famous Roti Bakar Arang Fadzil House, head over to this nearby eatery and savor their delicious grilled toast. If you're in the mood for some tantalizing street food, make your way to Pusat Penjaja Taiping, where you can sample the mouthwatering Doli Kuey Teow Goreng. Craving something sweet? Bismillah Cendol is the place to go for a refreshing bowl of traditional Malaysian dessert. For those looking for a laid-back dining experience, Lepak Kitchen offers a cozy atmosphere and a menu filled with comfort food favorites. Nasi Kandar Beratur 786 @Taiping is a must-visit for authentic Malaysian rice dishes, while TAIPING YONG TAU FOO ORIGINAL RECIPE SINCE 1983 is renowned for its delectable stuffed tofu and vegetables. If you're in the mood for something different, head over to Restoran Gulai Semilang for a taste of their aromatic curries. And for those craving a taste of home, US PIZZA - Taiping, Perak serves up delicious pizzas that will satisfy any pizza lover's cravings. With such a diverse range of dining options just steps away from the hotel, guests of Hotel Vistana Micassa are in for a gastronomic adventure they won't soon forget.

Shop 'til you drop at Hotel Vistana Micassa's Surrounding Shopping Landmarks

Located in the heart of Taiping, Hotel Vistana Micassa offers easy access to a variety of shopping landmarks. Just steps away from the hotel, you'll find Butik Bollywood, a vibrant boutique that specializes in Indian fashion and accessories. Indulge in a shopping spree as you browse through an array of colorful sarees, intricate jewelry, and stylish ethnic wear. Whether you're looking for a traditional outfit for a special occasion or simply want to add a touch of Bollywood glamour to your wardrobe, Butik Bollywood is the perfect place to find unique and trendy pieces. With its convenient location, Hotel Vistana Micassa ensures that shopaholics can satisfy their retail cravings without having to travel far.

A Wonderful Stay at Hotel Vistana Micassa

Hotel Vistana Micassa offers a delightful experience that is worth every penny. The staff are friendly and professional, ensuring that guests feel welcomed and well taken care of. The hotel's strategic location makes it convenient to explore the city and find a variety of dining options nearby. The lobby is impressive, setting the tone for a pleasant stay. The rooms are clean and comfortable, with fresh linens and towels that add to the overall comfort. With its great location and clean, basic rooms, Hotel Vistana Micassa is the perfect choice for a convenient and enjoyable stay in Taiping, Malaysia.

A Haven of Comfort and Excellent Service

Hotel Vistana Micassa in Taiping, Malaysia, has garnered positive customer ratings across various aspects of their stay. With an overall rating of 6.6, guests have praised the hotel for its exceptional comfort and excellent service. The hotel's dedication to providing a comfortable and relaxing atmosphere is evident in its high rating of 6.8 for comfort. Guests can expect spacious and well-appointed rooms, equipped with modern amenities and cozy furnishings, ensuring a restful night's sleep. In addition to comfort, Hotel Vistana Micassa has also received praise for its staff performance. With a rating of 6.9, guests have commended the friendly and attentive staff who go above and beyond to cater to their needs. Whether it's providing local recommendations, assisting with check-in or check-out, or attending to any special requests, the staff at Hotel Vistana Micassa consistently deliver exceptional service, making guests feel valued and well taken care of. Furthermore, the hotel's location has been highly regarded by guests, earning a rating of 7.9. Situated in the heart of Taiping, guests have easy access to popular attractions, shopping centers, and dining options. Whether guests wish to explore the vibrant city or simply relax and enjoy the local surroundings, Hotel Vistana Micassa's prime location ensures convenience and an unforgettable stay.

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Amenities and facilities

Review score5.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Tours
Cleanliness and safety
  • Protective screens in common areas
Services and conveniences
  • Convenience store
  • Elevator
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
Access
  • Buzzer/wireless intercom
  • Check-in/out [private]
  • Pets allowed unavailable
Getting around
  • Car park [free of charge]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Free bottled water unavailable
  • Internet access – wireless
  • Mirror
  • Satellite/cable channels
  • Shower

Location

No 18 & 20, Jalan Taming Sari, Taiping Town, Taiping, Malaysia, 34000

Very good7.8

Location

Airports
  • Sultan Azlan Shah Airport (IPH)
    50.5 km
  • Penang International Airport (PEN)
    71.4 km
Public transportation
  • Taiping Railway Station
    1.3 km
  • Kamunting Train Station
    5.3 km
Hospital or clinic
  • Guardian
    210 m
Shopping
  • Taiping Mall
    2.6 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    90 m

What's nearby

Popular landmarks
  • First Galleria
    170 m
  • Perak Museum
    200 m
  • Aun Tong Coffee Mill
    580 m
  • Taiping Lake Gardens
    770 m
  • Taiping War Cemetery
    1.6 km
  • Burmese Pool
    2.0 km
  • Maxwell Hill (Bukit Larut)
    5.6 km
  • Kota Ngah Ibrahim
    8.8 km
  • Bukit Merah Waterpark
    18.5 km
Nearby landmarks
  • Standard Chartered Bank @ Taman Jambu
    50 m
  • AmBank @ Taman Jambu
    120 m
  • First Galleria
    170 m
  • Public Bank @ Taman Jambu
    180 m
  • New Clock Tower
    200 m
  • All Saints' Church
    200 m
  • Perak Museum
    200 m
  • Guardian
    210 m
  • Bank Islam @ Taman Jambu
    210 m
  • Taiping Big Clock
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective 1 January 2025, a Local Service Charge of MYR 3.00 per room, per night, will be applicable to all stays in the state of Perak, payable directly to the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until01:00
  • Check-in until00:50
Getting around
  • Distance from city center0 KM
The property
  • Year property opened2012
  • Number of floors4
  • Number of rooms 44
Parking
  • Daily parking fee0 MYR

Reviews of Hotel Vistana Micassa from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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  • Location score 7.8 out of 10 and is a high score in Taiping
    Location7.8
  • Room comfort and quality score 6.8 out of 10
    Room comfort and quality6.8
  • Service score 6.8 out of 10 and is a high score in Taiping
    Service6.8
  • Cleanliness score 6.4 out of 10
    Cleanliness6.4
  • Value for money score 6.3 out of 10
    Value for money6.3
  • Facilities score 5.6 out of 10
    Facilities5.6
High score for Taiping

Rating

9+ Exceptional (26)
8-9 Excellent (23)
7-8 Very Good (44)
6-7 Good (43)
<6 Below Expectation (95)

Review summary

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Staff at this hotel is fantastic, with guests describing them as friendly and helpful. The location is also great, with easy access to nearby amenities such as the zoo and Maxwell Hill.

Unfortunately, the facilities at this hotel are old and poorly maintained. Guests also report an unpleasant smell in both the hotel and rooms. Additionally, TVs, water heaters, and air conditioning units are not functioning properly. Finally, the check-in process at this hotel is slow and disorganized, causing frustration for some guests.

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Showing 231 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Blanca from Spain
    Family with young children
    Deluxe King with Window
    Stayed 2 nights in February 2026

    “Exceptional”

    They have had problems and were under reparation. Also with our room and the women incharged gave us a better room instead. I hope They can solve that soon. Very confortable for our family, simple, good location and good price.

    Reviewed February 18, 2026

    tq miss

    Responded February 23, 2026
    Hotel Vistana Micassa
  2. 5.2
    Hui from Malaysia
    Family with young children
    Deluxe King
    Stayed 2 nights in December 2022

    “Not so OK ”

    Price higher than average, but it's OK since it's weekends. But I'm not so comfortable with room cleanliness. Main thing is hotel reception can't track my booking information from agoda, quite a hassle for the check in process, thanks to the lady who assisted me in checking in.

    Reviewed December 20, 2022
  3. 2.0
    TEE from Malaysia
    Couple
    Deluxe Queen Room
    Stayed 1 night in February 2026

    “Room very smelly . ”

    If can , don't stay this hotel. The room very smelly and not clean

    Reviewed February 26, 2026
  4. 6.4
    Good
    Catherine from Malaysia
    Solo traveler
    Deluxe King without Window
    Stayed 1 night in December 2022

    “Good”

    Clean but stale smell due to aged building . Friendly staff . No window and small rooms. No mirror for dressing up. Very basic

    Reviewed December 11, 2022
  5. 2.0
    azim from Malaysia
    Solo traveler
    Deluxe Queen Room
    Stayed 1 night in February 2026

    “Poor experience”

    Muddy water pipe. Creepy place to stay as i hear women running in the walkway of level 4 at 3.30am seeking for a help. Thats all. Not recommended at all.

    Reviewed March 01, 2026
Changed to review page 1

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