This property is in high demand!
5 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2024.

Agoda Preferred recommends trusted and verified properties that have a long-standing relationship with Agoda and meet certain criteria.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Pool area wins frequent compliments for size, temperature control and...
Very cool view on the cliffs from rooms and pool area
- Location receives strong praise for easy access to Ao Nang main street...
Liked the location near to AoNang and central place.

Very good food.

Thanks bow for organising our Big Buddha trip.
Free Wi-Fi
Swimming pool
Free parking
Front desk [24-hour]
Restaurants
Bar
Massage
Shuttle service
5 travelers have booked today.
Based on 3,179 verified reviews
8.5
8.5
8.3
8.3
8.2
8.1
Location rating score
There are 98 places in walking distance!
| Value for money | 8.3 |
| Location rating | 8.3 |
| Nearest airport | Krabi International Airport (KBV) |
| Distance to airport | 18.0 km |
8.3
Excellent
Garden view
8.3
Excellent
Garden view
8.4
Excellent
Garden view
City view
Experience your vacation the best way possible with ibis Styles Krabi Ao Nang's bar and poolside bar available right in front of your doorstep for whenever you need a sip or two.
While relaxing at ibis Styles Krabi Ao Nang, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.
While on holiday with your family, your children can also discover the fun in sports and recreation facilities offered at ibis Styles Krabi Ao Nang such as children's playground.
ibis Styles Krabi Ao Nang has a total of 5 floors.
ibis Styles Krabi Ao Nang's most popular month where verified tourists have stayed the most is in October.
ibis Styles Krabi Ao Nang accepts up to 4, with payment card options such as MasterCard, Visa, and Cash.
Verified guests that stayed at ibis Styles Krabi Ao Nang have given this property a rating of 8.531 for its remarkable cleanliness as the major highlight for their stay.
Verified local visitors that have stayed at this property have given ibis Styles Krabi Ao Nang an average rating of 7.9. You can look up on more descriptive customer ratings, and feedback for this property down in the review section.
ibis Styles Krabi Ao Nang’s community is Ao Nang which consists of popular restaurants such as Haiku by Hatsune (Lujiazui and New Int'l Expo Center Pudong), Ali Baba Restaurant, Thai Food, Indian food, Vegetarian & Vegan Food, Halal Food, and Hom Mali Thai Food & Noodle.
ibis Styles Krabi Ao Nang is located within Ao Nang, which makes it effortlessly close to natural points of interest including Monkey Trail, Phra Nang Cave, and Poda Island.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.
The nearest airport to ibis Styles Krabi Ao Nang is Krabi International Airport, 18.0 km away.
Prices drop the moment you sign in!

Experience Comfort and Convenience at ibis Styles Krabi Ao Nang
Welcome to ibis Styles Krabi Ao Nang, a charming 3-star hotel located in the beautiful destination of Krabi, Thailand. With its modern design and cozy ambiance, this hotel offers a comfortable and convenient stay for both leisure and business travelers.
Built in 2014, ibis Styles Krabi Ao Nang provides a contemporary and stylish setting for guests to relax and unwind. The hotel features 206 well-appointed rooms, ensuring ample space and comfort for all guests. Each room is thoughtfully designed with modern amenities to meet the needs of every traveler.
Check-in time at ibis Styles Krabi Ao Nang is from 02:00 PM, allowing you to start your vacation or business trip without any delays. The efficient and friendly staff will be ready to assist you upon arrival, ensuring a smooth and hassle-free check-in process. When it's time to bid farewell, check-out is until 12:00 PM, giving you ample time to pack up and prepare for your departure.
Families traveling with children will appreciate the hotel's child policy. Children between the ages of 4 to 11 can stay free of charge, making ibis Styles Krabi Ao Nang an ideal choice for a family-friendly vacation. The hotel provides a welcoming and safe environment for children, ensuring a memorable stay for the whole family.
Conveniently located just 29 minutes away from the airport, ibis Styles Krabi Ao Nang offers easy access to the stunning attractions and activities that Krabi has to offer. Whether you're looking to explore the beautiful beaches, indulge in water sports, or immerse yourself in the local culture, this hotel serves as the perfect base for your Krabi adventure.
Experience comfort and convenience at ibis Styles Krabi Ao Nang, where modern amenities, friendly service, and a prime location come together to create a memorable stay in Krabi, Thailand.
Unwind and Indulge at ibis Styles Krabi Ao Nang's Entertainment Facilities
At ibis Styles Krabi Ao Nang, guests can enjoy a range of entertainment facilities that are designed to help them unwind and indulge during their stay. The hotel features a vibrant bar where guests can relax with their favorite drinks and socialize with fellow travelers. Whether you're in the mood for a refreshing cocktail or a cold beer, the bar offers a wide selection of beverages to suit every taste.
For those seeking ultimate relaxation, the hotel also offers soothing massage services. Pamper yourself with a traditional Thai massage or indulge in a rejuvenating oil massage to release any tension and stress. The skilled therapists will ensure that you leave feeling refreshed and revitalized. With these entertainment facilities, ibis Styles Krabi Ao Nang provides the perfect setting for guests to unwind and enjoy their vacation to the fullest.
Stay Active and Refreshed at ibis Styles Krabi Ao Nang's Sports Facilities
At ibis Styles Krabi Ao Nang, we understand the importance of staying active and refreshed during your vacation. That's why we offer a range of sports facilities to cater to all your fitness needs. Dive into our inviting outdoor pool and enjoy a refreshing swim under the warm Krabi sun. Whether you're looking to do some laps or simply relax by the water, our pool is the perfect spot to unwind and soak up the tropical atmosphere.
After a rejuvenating swim, head over to our poolside bar for a well-deserved drink. Sip on a refreshing cocktail or indulge in a cold beer while basking in the poolside ambiance. Our friendly bartenders are always ready to serve you with a smile, ensuring that your poolside experience is nothing short of delightful. So, whether you're looking to stay active or simply unwind, our outdoor pool and poolside bar are the perfect combination for a memorable vacation at ibis Styles Krabi Ao Nang.
Convenient Facilities at ibis Styles Krabi Ao Nang
At ibis Styles Krabi Ao Nang, guests can enjoy a range of convenient facilities that enhance their stay in Krabi, Thailand. The hotel offers a laundry service and dry cleaning, ensuring that guests can have their clothes cleaned and refreshed during their stay. Additionally, the daily housekeeping service ensures that rooms are kept tidy and comfortable throughout the duration of the stay.
For added convenience, the hotel provides a room service option, allowing guests to enjoy delicious meals in the comfort of their own rooms. Safety deposit boxes are available for guests to store their valuables securely. The concierge is also on hand to assist with any inquiries or requests, ensuring a hassle-free stay.
Guests can stay connected with the complimentary Wi-Fi available in all rooms and public areas. For those who prefer to smoke, there is a designated smoking area. Express check-in/check-out and luggage storage facilities are also available, allowing guests to have a seamless and stress-free arrival and departure experience. With these convenient facilities, ibis Styles Krabi Ao Nang ensures that guests have a comfortable and enjoyable stay in Krabi.
Convenient Transport Facilities at ibis Styles Krabi Ao Nang
At ibis Styles Krabi Ao Nang, guests can enjoy a range of convenient transport facilities to enhance their stay. The hotel offers a complimentary shuttle service, making it easy for guests to explore the stunning attractions of Krabi. Whether you want to visit the famous Ao Nang Beach or explore the vibrant nightlife of the town, the shuttle service ensures hassle-free transportation. Additionally, the hotel provides a ticket service, allowing guests to conveniently book tours and excursions to popular destinations in the area.
For guests who prefer to drive, ibis Styles Krabi Ao Nang offers an onsite car park free of charge. This provides peace of mind for those traveling with their own vehicles, ensuring a secure and convenient parking space. With the car park onsite, guests can easily explore the surrounding areas at their own pace, taking in the breathtaking natural beauty of Krabi. Whether you choose to embark on a road trip or simply want the convenience of having your car nearby, the car park at ibis Styles Krabi Ao Nang is a valuable amenity.
Delightful Dining Experiences at ibis Styles Krabi Ao Nang
At ibis Styles Krabi Ao Nang, guests can indulge in a wide range of dining options that are sure to satisfy every palate. The hotel boasts a stylish and inviting restaurant, where guests can enjoy delicious meals throughout the day. With a diverse menu featuring both local and international cuisines, there is something to please every taste bud. Whether you're craving traditional Thai delicacies, Western favorites, or fresh seafood, the restaurant offers a delightful culinary experience for all.
For those who prefer to dine in the comfort of their own rooms, ibis Styles Krabi Ao Nang also provides convenient room service. Guests can enjoy a delectable meal or a late-night snack without having to leave the comfort of their cozy accommodations. The room service menu offers a variety of options, ensuring that every craving is met.
To start the day off right, guests can indulge in the hotel's daily breakfast buffet. Featuring a wide selection of hot and cold dishes, fresh fruits, pastries, and beverages, the breakfast buffet is the perfect way to energize for a day of exploration in Krabi. Whether you prefer a hearty breakfast or a light and healthy start, the buffet has something to suit everyone's preferences. With attentive staff and a comfortable dining atmosphere, ibis Styles Krabi Ao Nang's dining facilities provide a memorable culinary experience for all guests.
Comfortable and Convenient Room Options at ibis Styles Krabi Ao Nang
Discover a variety of inviting room choices at ibis Styles Krabi Ao Nang, designed to suit different travel needs. Guests can choose from the Family Room, featuring 26 square meters of space with options for a Double Bed or Bunk Bed alongside two Single Beds, perfect for families or groups seeking comfort and flexibility. The Standard Rooms, available in 20 square meters, include both a 2 Single Bed configuration and a 1 Double Bed option, providing cozy and practical accommodations for solo travelers or couples.
Booking these rooms through Agoda ensures you receive the best prices available, making your stay more affordable without compromising quality. The platform offers a seamless, hassle-free booking experience, allowing you to secure your preferred room type quickly and easily. Enjoy peace of mind knowing that your accommodation is sorted effortlessly, so you can focus on exploring the beautiful surroundings of Krabi.
Discover the Vibrant Charm of Ao Nang in Krabi
Nestled along the stunning coastline of Krabi, Thailand, Ao Nang is a vibrant and picturesque destination that offers a perfect blend of natural beauty, adventure, and relaxation. With its crystal-clear turquoise waters, breathtaking limestone cliffs, and lush tropical landscapes, this coastal town is a paradise for beach lovers and nature enthusiasts alike.
Ao Nang Beach, the main attraction of the area, is a pristine stretch of white sand that stretches for miles. Here, you can soak up the sun, take a refreshing dip in the Andaman Sea, or indulge in thrilling water sports such as snorkeling, kayaking, and diving. The beach is also lined with a variety of beachfront bars, restaurants, and shops, where you can savor delicious local cuisine, shop for souvenirs, or simply unwind with a tropical cocktail while enjoying the stunning sunset views.
Beyond the beach, Ao Nang offers a plethora of activities and attractions to explore. Take a boat tour to the nearby islands of Phi Phi or Hong, where you can discover hidden lagoons, pristine coral reefs, and secluded beaches. For adventure seekers, rock climbing is a popular activity in the area, with the towering limestone cliffs providing a challenging and rewarding experience. And when you're ready to relax, indulge in a rejuvenating spa treatment or enjoy a traditional Thai massage at one of the many wellness centers in town.
With its vibrant charm, natural beauty, and endless opportunities for adventure and relaxation, Ao Nang is the perfect destination for a memorable vacation in Krabi, Thailand. Whether you're seeking a romantic getaway, a family vacation, or an adrenaline-fueled adventure, this coastal town has something for everyone.
Convenient Transportation Options from Krabi Airport to ibis Styles Krabi Ao Nang
When it comes to reaching ibis Styles Krabi Ao Nang from the nearest airport, Krabi Airport, travelers have several convenient transportation options to choose from. Located in the beautiful Ao Nang area of Krabi, Thailand, ibis Styles Krabi Ao Nang is approximately 25 kilometers away from the airport, making it easily accessible for guests.
One popular and hassle-free option is taking a taxi or a private transfer from Krabi Airport to the hotel. Taxis are readily available outside the airport terminal, and the journey to ibis Styles Krabi Ao Nang takes around 30 minutes. This option is perfect for those who prefer a comfortable and direct ride to the hotel, especially after a long flight.
Another cost-effective option is to take a shared airport shuttle. These shuttles operate on a fixed schedule and offer a more affordable alternative to taxis. Travelers can book a seat on a shared shuttle at the airport or pre-arrange it through their hotel. The shuttle will drop passengers off at various hotels, including ibis Styles Krabi Ao Nang, along the way, making it a convenient and budget-friendly option for solo travelers or small groups.
Explore the Natural Beauty of Ao Nang Beach and Noppharathara Beach near ibis Styles Krabi Ao Nang
Nestled in the heart of Krabi, ibis Styles Krabi Ao Nang offers easy access to the stunning Ao Nang Beach and Noppharathara Beach. These two picturesque beaches are renowned for their crystal-clear turquoise waters, powdery white sands, and breathtaking limestone cliffs that provide a stunning backdrop.
Ao Nang Beach, located just a short stroll from the hotel, is a popular destination for sun-seekers and water sports enthusiasts. Spend your days lounging on the beach, taking a refreshing dip in the Andaman Sea, or trying your hand at thrilling activities like snorkeling, kayaking, and paddleboarding. As the sun sets, the beach transforms into a vibrant hub with numerous beach bars, restaurants, and shops offering a lively atmosphere.
For those seeking a quieter beach experience, Noppharathara Beach is an idyllic retreat. Just a short drive away from the hotel, this pristine beach is known for its serene ambiance and untouched natural beauty. Take a leisurely stroll along the shoreline, soak up the sun in peace, or simply unwind with a book under the shade of a palm tree. The beach also offers stunning views of the nearby islands, making it a perfect spot for photography enthusiasts.
Whether you prefer the lively atmosphere of Ao Nang Beach or the tranquility of Noppharathara Beach, ibis Styles Krabi Ao Nang is the ideal base for exploring these captivating landmarks. After a day of beach adventures, return to the hotel and relax in the comfortable and stylish rooms, indulge in delicious cuisine at the on-site restaurant, or take a refreshing dip in the outdoor pool.
A Gastronomic Delight: Diverse Dining Options Near ibis Styles Krabi Ao Nang
When it comes to dining, guests of ibis Styles Krabi Ao Nang are spoilt for choice with an array of restaurants in the vicinity. Just a short stroll away, KoDam Kitchen offers delectable Thai cuisine and fresh seafood dishes, perfect for those craving authentic local flavors. For a taste of the Middle East, Ali Baba Restaurant is a must-visit, serving up delicious Arabian dishes. Indian food enthusiasts will be delighted by the diverse menu at Tandoori Night's Restaurant, while vegetarians and vegans can indulge in a satisfying meal at Pure Vegetarian Govinda's Restaurant. For a fusion of Thai and international flavors, Kiran Kitchen Restaurant is a fantastic option. With such a wide range of culinary experiences available, guests of ibis Styles Krabi Ao Nang are sure to find something to satisfy their taste buds.
Shop 'til you drop in Ao Nang
Located in the heart of Ao Nang, ibis Styles Krabi Ao Nang offers easy access to a variety of shopping landmarks. Just a short stroll away from the hotel, you'll find popular international fast-food chain McDonald's, perfect for a quick bite or a caffeine fix. For those looking to immerse themselves in the local culture, the Ao Nang Night Market is a must-visit. This bustling market is filled with stalls selling everything from traditional Thai handicrafts to trendy clothing and accessories. Whether you're looking for souvenirs or simply want to experience the vibrant atmosphere, the Ao Nang Night Market is a shopper's paradise. With these shopping landmarks right at your doorstep, ibis Styles Krabi Ao Nang is the ideal choice for travelers who want to combine relaxation with retail therapy.
Affordable Luxury at ibis Styles Krabi Ao Nang
Escape to paradise without breaking the bank at ibis Styles Krabi Ao Nang. With an average room price of just $40, this stylish hotel offers incredible value for money in comparison to the average price of a room in Krabi, which stands at $69. Whether you're a budget-conscious traveler or simply looking for a great deal, ibis Styles Krabi Ao Nang is the perfect choice for your stay in this enchanting city.
At ibis Styles Krabi Ao Nang, you'll find a range of well-appointed rooms that combine comfort, functionality, and modern design. Each room is thoughtfully furnished with all the essential amenities to ensure a pleasant and convenient stay. From plush bedding and spacious bathrooms to complimentary Wi-Fi and flat-screen TVs, every detail has been carefully considered to provide a comfortable and enjoyable experience for guests.
Not only does ibis Styles Krabi Ao Nang offer exceptional value, but it also boasts a prime location. Situated in the heart of Ao Nang, this hotel is just a short stroll away from the stunning beaches, vibrant nightlife, and a plethora of dining options. Whether you're seeking adventure in the nearby islands or simply looking to relax on the pristine shores, ibis Styles Krabi Ao Nang puts you right at the center of it all. So why wait? Book your affordable luxury getaway today and experience the best that Krabi has to offer.
Friendly and Helpful Staff, Comfortable and Clean Rooms
Guests have consistently praised the staff at ibis Styles Krabi Ao Nang for their friendliness and helpfulness. They have described the hotel as having a nice quiet room and great staff. The staff is not only good, but also perfect in their service. The breakfast is also highly regarded, with guests mentioning the lovely variety and taste. The room balcony offers a nice view and the beds are clean and comfortable. Overall, the hotel is described as clean, friendly, and comfortable, with the staff being kind, friendly, and always ready to assist.
Exceptional Customer Ratings at ibis Styles Krabi Ao Nang
Discover a hotel that consistently receives outstanding customer ratings at ibis Styles Krabi Ao Nang. With an impressive overall score of 8.4, this hotel has truly won the hearts of its guests. Offering exceptional value for money with a rating of 8.5, ibis Styles Krabi Ao Nang ensures that guests get the most out of their stay without breaking the bank.
One of the standout features of this hotel is its excellent facilities, which have earned a rating of 8.4. Whether you're looking to relax by the pool, work out in the fitness center, or enjoy a refreshing drink at the bar, ibis Styles Krabi Ao Nang has you covered. The hotel's facilities are well-maintained and cater to the needs of every guest, ensuring a comfortable and enjoyable stay.
When it comes to cleanliness, ibis Styles Krabi Ao Nang exceeds expectations with a rating of 8.7. Guests can rest assured that their rooms will be spotlessly clean and well-maintained, providing a pleasant and hygienic environment throughout their stay. The hotel's dedication to cleanliness is evident in every corner, from the lobby to the guest rooms.
Another aspect that sets this hotel apart is its exceptional staff performance, with a rating of 8.5. The friendly and attentive staff at ibis Styles Krabi Ao Nang go above and beyond to make guests feel welcome and ensure that their needs are met. From the moment you arrive until the time of your departure, the staff will be there to assist you with a warm smile and a genuine desire to make your stay memorable.
In terms of location, ibis Styles Krabi Ao Nang scores 8.2, providing guests with convenient access to the best that Krabi has to offer. Situated in the heart of Ao Nang, this hotel is just a short walk away from the beach, shops, and restaurants, allowing guests to easily explore the vibrant surroundings.
With a rating of 8.1 for comfort, ibis Styles Krabi Ao Nang ensures that guests can unwind and relax in well-appointed rooms. Each room is designed with guest comfort in mind, featuring modern amenities and a cozy ambiance that guarantees a restful night's sleep.
In summary, ibis Styles Krabi Ao Nang is a hotel that consistently receives exceptional customer ratings. From its outstanding value for money to its excellent facilities, cleanliness, and staff performance, this hotel goes above and beyond to provide an unforgettable stay. With its convenient location and comfortable rooms, ibis Styles Krabi Ao Nang is the perfect choice for travelers seeking a memorable experience in Krabi, Thailand.
Excellent8.2
Facilities
Excellent8.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
From 3,179 reviews
Powered by OpenAI
Guests consistently praise the friendly staff who provide top-notch service. The hotel is in a prime location, just a short walk from Ao Nang beach, restaurants, cafes, and tourist attractions. Facilities are well-maintained with a nice swimming pool. Guests have enjoyed the good value and efficient service, including the free shuttle.
Cozy rooms, guests enjoyed stay. Other aspects highly praised.
Did you find this review summary helpful?
Location
Cleanliness
Room size
Service
Breakfast
Pool
Value for money
Room comfort
Bedding
During the peak season, I booked a room at the highest rate two days in advance. Thankfully, there was accommodation available near Ao Nang Beach. The bunk beds are sturdy, and the kids love them. We hardly have time to watch TV, but only analog channels are available. There are a total of two TVs, including one for gaming. The breakfast is around 7-8,000 won per person, and considering that you can have a slice of bread, a cup of coffee, and a piece of fruit on a busy morning, it's not bad. You shouldn't expect anything fancy. The large corner room on the second floor doesn’t get any sunlight, so it has a musty smell all day. The room only has towels and water. The swimming pool is enough for the kids to play in. From a Hilton tier holder. Accor no tier.
Dear Valued Guest, Thank you very much for choosing to stay with us during the peak season and for taking the time to share such a detailed review. We truly appreciate your feedback. We are glad to hear that you found our location convenient to Ao Nang Beach and that your children enjoyed the sturdy bunk beds and the swimming pool. It is also nice to know that our simple breakfast option met your expectations for a quick start to a busy morning. At the same time, we sincerely apologize for the areas that did not meet your expectations. Your comments regarding the musty smell in the corner room, limited amenities, and the television channels are very important to us. We have already shared this feedback with our housekeeping and maintenance teams to ensure improvements are made, especially regarding room ventilation and in-room facilities. While our property focuses on providing essential comfort at a reasonable price point—especially during high-demand periods—we understand that certai
The room is clean, the staff cares about the customers, there is a swimming pool with a beautiful mountain view in the morning, a restaurant, parking space in front of the hotel, and it is close to Ao Nang Beach, just a short walk from the hotel, making it convenient for travel. There is a shuttle service to and from the beach and Ao Nang Pier. Pets are allowed, and many foreigners stay here. I have stayed several times and enjoyed every visit. 😊
Another excellent stay at ibis ao nang.wonderful staff,strategicand convenient location.value for money.will definately return
Dear Karan User, We very much appreciate your comments regarding your stay at the ibis Styles Krabi Ao Nang. It is always a pleasure to receive positive or negative feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maneejan L. (Duty Manager)
The room is old, the bed is very soft, the TV is not very watchable, the towels are clean and new, the lighting is dim, the swimming pool is wide, the view is good, and the weather is nice.
เรียน Nan, ขอบพระคุณอย่างยิ่งที่สละเวลาเขียนรีวิวให้เรา ทางเราขอขอบคุณสำหรับคำชมในเรื่องเตียงที่นุ่ม สระว่ายน้ำที่กว้างขวาง วิวและบรรยากาศที่ดี รวมถึงความสะอาดของผ้าเช็ดตัวด้วยค่ะ ส่วนข้อเสนอแนะเกี่ยวกับห้องพักที่ดูเก่า ทีวีที่มีปัญหา และไฟที่สลัว ทางเราจะนำไปปรับปรุงแก้ไขเพื่อให้บริการท่านและลูกค้าท่านอื่นๆ ได้ดียิ่งขึ้นในโอกาสต่อไปค่ะ หวังเป็นอย่างยิ่งว่าจะได้ต้อนรับคุณลูกค้าอีกครั้งในเร็วๆ นี้ค่ะ ด้วยความเคารพอย่างสูง FO Team
940 meters to the beach
Located in Krabi tourist area
Currency exchange
Free Wi-Fi in all rooms!
“The staff is friendly and the bed is soft and firm.”
The staff is very friendly. The room is quite small compared to the price paid. The breakfast is not very diverse but is complete and delicious. However, the equipment in the room seems to be quite worn out; one kettle was broken in the room. On the first night, a small towel was not provided, and the old towels were frayed at the edges. So, I had to request room cleaning for another night to get a small towel. Overall, it was quiet.
Dear Pamonjita, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found our staff friendly and enjoyed the overall peaceful atmosphere, as well as the breakfast quality. However, we sincerely regret that certain aspects of your stay did not meet your expectations, particularly the room condition, in-room amenities, and housekeeping service. Please accept our apologies for the inconvenience caused by the kettle issue and the inconsistency in towel provision. This is not reflective of our usual standards. Your comments have been shared with our housekeeping and maintenance teams for immediate review and improvement. We truly appreciate your feedback, as it helps us enhance our guest experience. Warm regards, Jasmin M. Duty Manager