Kokoon Hotel Surabaya

3 stars out of 5
Jalan Slompretan No. 26, Surabaya Center, Surabaya, Indonesia, 60161 - See map

Kokoon Hotel Surabaya, situated in the bustling Surabaya Center, is a perfect choice for two travelers seeking comfort and convenience. Unwind in air-conditioned rooms with complimentary WiFi and premium toiletries. Select accommodations feature stunning city, outdoor, or pool views. Highlights include a serene swimming pool, a cozy coffee shop, and vintage-inspired heritage decor. Located near ITC Surabaya Mega Grosir and the historic Jembatan Merah monument, the hotel is also close to Chinatown and Surabaya Kota Station, making it ideal for exploring the city’s vibrant culture. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Sparkling clean

300 meters to public transportation

Top Value

Front desk [24-hour]

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Golf course

This property is in high demand!

4 travelers have booked today.

Cleanliness 9.2
Service 9.2
Value for money 9.2
Facilities 8.9

Based on 1,920 verified reviews

Cleanliness

9.2

Service

9.2

Value for money

9.2

Facilities

8.9

Location

8.3

See map

8.3Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Tugu Pahlawan
710 m
Sampoerna Museum
1.3 km
Suramadu National Bridge
1.7 km
Tunjungan Plaza
2.6 km
Monkasel (Submarine Monument)
3.6 km
Closest landmarks
Surabaya Kota
310 m
Pasar Atom
370 m
Atom Market
380 m
Wasantara-Net Office
440 m
Main Post Office
440 m

Good to know

Value for money9.2
Distance to city center6 km
Location rating8.3
Nearest airportJuanda International Airport (SUB)
Distance to airport16.2 km

Rooms available at Kokoon Hotel Surabaya

Junior Suite
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Superior Twin
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 single beds
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Family
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds and 1 queen b...
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Junior Suite - 1 King bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Standard Queen
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  • Room size: 18 m²/194 ft²
  • Shower
  • 1 queen bed
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Deluxe Queen
...
  • Room size: 29 m²/312 ft²
  • Shower
  • 1 queen bed
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King Bed with View
...
  • Room size: 20 m²/215 ft²
  • Pool view
  • 1 king bed
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Superior Plus Twin
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
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Superior Plus Twin Bed Room Only
...
  • Room size: 24 m²/258 ft²
  • Smoking allowed
Enter dates to see prices
Superior King bed room pool view
...
  • Room size: 20 m²/215 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Kokoon Hotel Surabaya have a fitness center?

Yes! Kokoon Hotel Surabaya features fitness center that is conveniently located on site, catering to your active needs to stay in form while on vacation. For more details, please contact the property for more information.

Is car parking available at Kokoon Hotel Surabaya?

Kokoon Hotel Surabaya has car park onsite free of charge for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What procedures does Kokoon Hotel Surabaya take in terms of hygiene, safety, and cleanliness?

Kokoon Hotel Surabaya meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with temperature check for guests and staff, sterilizing equipment, staff trained in safety protocol, and free face masks for additional safety precautions and hygiene protocols.

What do past guests love most about Kokoon Hotel Surabaya?

Verified guests that stayed at Kokoon Hotel Surabaya have given this property a rating of 9.201 for its outstanding service as the major highlight for their stay.

What is the verified guest review consensus about Kokoon Hotel Surabaya's swimming pool?

62.0% of our past customer reviews have given an optimistic review and remarks about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Kokoon Hotel Surabaya down in the review section.

What is the verified guest review consensus about Kokoon Hotel Surabaya's food?

72.0% of our verified visitor ratings have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Kokoon Hotel Surabaya down in the review.

What is the typical rating that verified Solo travelers' have given to Kokoon Hotel Surabaya?

Past solo travelers that have stayed at this property have given Kokoon Hotel Surabaya an average rating of 8.8. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Kokoon Hotel Surabaya?

The nearest train, metro, or bus station is Surabaya Kota, 313.62 m away from Kokoon Hotel Surabaya.

What popular shopping locations are in close proximity to Kokoon Hotel Surabaya?

Shopping options in Kokoon Hotel Surabaya’s Surabaya Center neighborhood include Tunjungan Plaza.

What time is check-in and check-out at Kokoon Hotel Surabaya?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.

More about Kokoon Hotel Surabaya

More about Kokoon Hotel Surabaya

Experience Comfort and Convenience at Kokoon Hotel Surabaya

Welcome to Kokoon Hotel Surabaya, a modern 3-star hotel located in the vibrant city of Surabaya, Indonesia. With its convenient location and comfortable accommodations, this hotel is the perfect choice for both business and leisure travelers. Check-in time at Kokoon Hotel Surabaya begins at 02:00 PM, allowing you to settle in and start your stay right away. The hotel features 87 well-appointed rooms, ensuring that you will find the perfect space to relax and unwind. Each room is designed with your comfort in mind, offering modern amenities and a cozy ambiance. Whether you are traveling alone, with a loved one, or with your family, Kokoon Hotel Surabaya has the perfect room for you. At Kokoon Hotel Surabaya, check-out time is at 12:00 PM, giving you ample time to enjoy your morning and prepare for your departure. The hotel's child policy allows children between the ages of 3 to 11 to stay free of charge, making it an ideal choice for families. The friendly and attentive staff are always ready to assist you and ensure that your stay is as comfortable as possible. In addition to its comfortable accommodations, Kokoon Hotel Surabaya offers a range of amenities and services to enhance your stay. The hotel was last renovated in 2017, ensuring that the facilities are modern and up-to-date. For those traveling by air, the hotel is located approximately 45 minutes away from the airport, making it convenient for both domestic and international travelers. The hotel was built in 2016 and is situated just 6 kilometers away from the city center, allowing you to easily explore the vibrant attractions and cultural landmarks of Surabaya. Experience the perfect blend of comfort, convenience, and warm hospitality at Kokoon Hotel Surabaya. Book your stay today and create unforgettable memories in the heart of Surabaya, Indonesia.

Endless Entertainment at Kokoon Hotel Surabaya

Nestled in the heart of Surabaya, Kokoon Hotel is a haven for entertainment enthusiasts. With a plethora of entertainment facilities, this hotel guarantees an unforgettable stay. For those seeking retail therapy, the hotel boasts an array of shops that will satisfy even the most discerning shoppers. From high-end boutiques to local artisanal stores, guests can indulge in a shopping spree without leaving the premises. Whether you're looking for fashion, accessories, or souvenirs, the shops at Kokoon Hotel Surabaya have something for everyone. In addition to the shopping experience, the hotel also offers a state-of-the-art cinema where guests can catch the latest blockbusters in ultimate comfort. With plush seating, top-notch sound systems, and a wide selection of movies, this cinema is the perfect place to unwind after a day of exploring Surabaya. Whether you're a film buff or simply looking for a relaxing evening, the cinema at Kokoon Hotel Surabaya will not disappoint.

Stay Active at Kokoon Hotel Surabaya's Impressive Sports Facilities

At Kokoon Hotel Surabaya, guests can stay active and enjoy a range of sports facilities during their stay. Whether you're a fitness enthusiast or simply looking to unwind by the pool, this hotel has you covered. The fitness center at Kokoon Hotel Surabaya is equipped with state-of-the-art equipment, making it the perfect place to maintain your workout routine. With a variety of cardio machines, weightlifting equipment, and free weights, you can tailor your exercise session to suit your needs. The fitness center is spacious and well-maintained, providing a comfortable environment for your workout. In addition to the fitness center, Kokoon Hotel Surabaya boasts a refreshing outdoor pool. Take a dip in the crystal-clear waters and soak up the sun on the poolside loungers. Whether you prefer to swim laps or simply relax by the water, the outdoor pool offers a tranquil oasis for guests to enjoy. With its serene ambiance and lush surroundings, the pool area is the perfect spot to unwind after a long day of exploring Surabaya. With its impressive sports facilities, Kokoon Hotel Surabaya ensures that guests can stay active and make the most of their stay. Whether you're looking to break a sweat in the fitness center or take a refreshing dip in the outdoor pool, this hotel has everything you need for a rejuvenating and enjoyable stay.

Convenience Facilities at Kokoon Hotel Surabaya

At Kokoon Hotel Surabaya, guests can enjoy a range of convenient facilities that enhance their stay. The hotel offers a laundry service and dry cleaning, ensuring that guests can have their clothes cleaned and refreshed during their stay. For those who prefer to dine in the comfort of their room, room service is available, allowing guests to enjoy delicious meals without leaving their accommodation. To ensure the safety of guests' belongings, the hotel provides safety deposit boxes where valuable items can be securely stored. The concierge service is also available to assist guests with any inquiries or requests they may have, ensuring a hassle-free stay. For guests who need to stay connected, Wi-Fi is available in all rooms and public areas of the hotel. Whether guests need to catch up on work or simply browse the internet, they can easily do so from the comfort of their room or in the hotel's public spaces. Additionally, the hotel offers a designated smoking area for guests who smoke. This provides a comfortable space for smokers without affecting the comfort of non-smoking guests. For added convenience, the hotel provides luggage storage, allowing guests to securely store their belongings before check-in or after check-out. The daily housekeeping service ensures that rooms are kept clean and fresh throughout the stay. To expedite the check-in and check-out process, the hotel offers express check-in/check-out services. This allows guests to save time and start enjoying their stay without any delays. Overall, Kokoon Hotel Surabaya offers a range of convenience facilities that cater to the needs of modern travelers, ensuring a comfortable and hassle-free stay.

Convenient Transport Facilities at Kokoon Hotel Surabaya

At Kokoon Hotel Surabaya, we understand the importance of convenient transportation options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay. For guests arriving by air, our airport transfer service provides a seamless and comfortable journey from the airport to the hotel. Our friendly and professional drivers will be waiting to greet you upon arrival, making your transition to the hotel smooth and effortless. For guests who prefer to explore the city on their own, we have a car park onsite where you can safely park your vehicle. Whether you're traveling by car or renting one during your stay, our car hire service is available to cater to your transportation needs. Additionally, our shuttle service offers convenient transportation to popular attractions and shopping destinations in Surabaya, allowing you to experience the city's vibrant culture and vibrant lifestyle. If you prefer the convenience of a taxi, our hotel provides a taxi service that can be arranged upon request. Our helpful staff will be more than happy to assist you in booking a taxi for your desired destination. Plus, we offer self-parking facilities to ensure that your vehicle is secure and easily accessible throughout your stay. Best of all, our car park is free of charge, allowing you to save on parking fees and focus on enjoying your time in Surabaya. With our comprehensive transport facilities, Kokoon Hotel Surabaya aims to provide a seamless and stress-free travel experience for all our guests.





A Culinary Haven at Kokoon Hotel Surabaya

Indulge in a delightful culinary experience at Kokoon Hotel Surabaya, where a range of dining facilities await to tantalize your taste buds. The hotel boasts a stylish restaurant where you can savor a variety of delectable dishes prepared by skilled chefs. Whether you are in the mood for local Indonesian cuisine or international flavors, the restaurant offers a diverse menu to cater to every palate. For a more intimate dining experience, guests can also enjoy the convenience of room service, allowing you to savor your favorite meals in the comfort of your own room. Perfect for those seeking a private dining experience or simply wanting to unwind after a long day of exploring Surabaya. If you prefer to cook your own meals, Kokoon Hotel Surabaya offers BBQ facilities, where you can grill up a feast for your loved ones. Gather around the BBQ area and enjoy a fun-filled evening of sizzling delights. To start your day on a delicious note, the hotel provides a breakfast buffet with a wide array of options to suit every taste. From traditional Indonesian breakfast dishes to a continental spread, there is something for everyone. Furthermore, Kokoon Hotel Surabaya takes pride in being a halal-friendly establishment, ensuring that Muslim guests can enjoy their meals with peace of mind. With a focus on providing a comfortable and inclusive dining experience, the hotel's halal restaurant offers a range of halal-certified dishes. With its diverse dining options and commitment to culinary excellence, Kokoon Hotel Surabaya is a true haven for food lovers. Whether you choose to dine at the restaurant, enjoy room service, grill up a storm at the BBQ facilities, or indulge in the breakfast buffet, you are guaranteed a memorable dining experience during your stay.

Experience Comfort and Variety at Kokoon Hotel Surabaya

Kokoon Hotel Surabaya offers a range of spacious and stylish rooms to cater to every traveler's needs. From the cozy Deluxe Queen room, measuring 29 square meters and featuring a comfortable Queen bed, to the versatile Family room, spanning 32 square meters and equipped with either 2 Single beds or 1 Queen bed, there is a perfect option for everyone. For those seeking a touch of luxury, the Junior Suite - 1 King bed is an excellent choice. With its generous size of 40 square meters and a plush King bed, guests can indulge in a truly relaxing stay. The Standard Queen room, measuring 18 square meters, offers a cozy retreat for solo travelers or couples, while the Superior Plus Twin room provides ample space with its 24 square meters and 2 Single beds. Lastly, the Superior Twin room, spanning 20 square meters, is perfect for friends or colleagues traveling together. Booking these exceptional rooms on Agoda ensures the best prices and a hassle-free experience. With Agoda's user-friendly platform, travelers can easily compare prices, read reviews, and make secure reservations in just a few clicks. Enjoy peace of mind knowing that you've secured the best deal for your stay at Kokoon Hotel Surabaya through Agoda.

Discover the Vibrant Surabaya Center

Welcome to Surabaya Center, a bustling district in the heart of Surabaya, Indonesia. This vibrant area offers a perfect blend of modernity and tradition, making it an ideal destination for both business and leisure travelers. Surabaya Center is known for its lively atmosphere, vibrant shopping malls, and a wide array of dining options, ensuring that there is always something exciting to explore. One of the highlights of Surabaya Center is its shopping scene. The area is home to some of the city's most popular shopping malls, including Tunjungan Plaza, the largest shopping center in East Java. Here, you can indulge in a shopping spree, browse through a variety of local and international brands, and discover the latest fashion trends. After a day of retail therapy, you can unwind at one of the many trendy cafes or restaurants that line the streets. Surabaya Center is also a cultural hub, offering a glimpse into the city's rich heritage. Visit the historic Arab Quarter, where you can explore traditional markets, admire beautiful mosques, and immerse yourself in the local culture. Don't miss the opportunity to visit the iconic Surabaya Submarine Monument, a retired Russian submarine turned museum, which provides a fascinating insight into Indonesia's maritime history. Whether you're looking for a shopping adventure, cultural exploration, or simply a vibrant atmosphere, Surabaya Center has it all. With its convenient location and endless attractions, this district is the perfect base for your Surabaya adventure.

Convenient Transportation Options from the Nearest Airports to Kokoon Hotel Surabaya

Kokoon Hotel Surabaya, located in the heart of Surabaya Center, offers a convenient and comfortable stay for travelers visiting Surabaya, Indonesia. When it comes to getting to the hotel from the nearest airports, there are several transportation options available. For travelers arriving at Juanda International Airport, the most convenient way to reach Kokoon Hotel Surabaya is by taxi. Taxis are readily available at the airport and offer a hassle-free journey to the hotel. The journey takes approximately 30 minutes, depending on traffic conditions, and offers a glimpse of Surabaya's vibrant streets and bustling neighborhoods. Another option for getting to Kokoon Hotel Surabaya from the airport is by utilizing the Grab app, a popular ride-hailing service in Indonesia. Simply download the Grab app on your smartphone, book a ride, and enjoy a comfortable and affordable journey to the hotel. For those looking for a more budget-friendly option, public transportation is also available. From Juanda International Airport, you can take a DAMRI bus to Bungurasih Bus Terminal, and then transfer to a Trans Surabaya bus that will take you to Surabaya Center. From there, it's just a short walk to Kokoon Hotel Surabaya. No matter which transportation option you choose, Kokoon Hotel Surabaya is easily accessible from the nearest airports, providing a convenient starting point for your exploration of Surabaya's attractions, shopping, and dining experiences.

Discover Surabaya's Rich History and Vibrant Culture at Kokoon Hotel Surabaya

Nestled in the heart of Surabaya, Kokoon Hotel Surabaya offers easy access to a plethora of iconic landmarks and attractions that showcase the city's rich history and vibrant culture. Just a stone's throw away from the hotel, you'll find the renowned Sampoerna Museum, where you can immerse yourself in the captivating history of Indonesia's tobacco industry. For those seeking architectural marvels, the Suramadu National Bridge is a must-visit attraction. Spanning across the Madura Strait, this stunning bridge connects Surabaya with the island of Madura, offering breathtaking views and an unforgettable experience. Nature enthusiasts will be delighted to explore the nearby Bungkul Park, a green oasis in the heart of the city. Take a leisurely stroll along the park's pathways, relax by the tranquil lake, or enjoy a picnic amidst lush greenery. History buffs should not miss the opportunity to visit the Monkasel (Submarine Monument) and Tugu Pahlawan. The Monkasel is a decommissioned Russian submarine turned museum, allowing visitors to delve into the fascinating world of naval warfare. Tugu Pahlawan, on the other hand, is a towering monument dedicated to the heroes of Surabaya's struggle for independence. Animal lovers can venture to Surabaya's Zoo, home to a diverse range of exotic animals. From elephants to tigers, this zoo promises an exciting and educational experience for visitors of all ages. For a glimpse into Surabaya's religious heritage, make sure to visit the Ampel Mosque and Muhammad Cheng Hoo Mosque. The Ampel Mosque, one of the oldest mosques in Surabaya, is a sacred site for Muslims and showcases stunning architectural details. The Muhammad Cheng Hoo Mosque, on the other hand, pays homage to the Chinese Muslim admiral and features a fusion of Chinese and Islamic architectural styles. Last but not least, the iconic Jembatan Merah, or Red Bridge, is a testament to Surabaya's history. This historic bridge played a significant role during the Battle of Surabaya and now stands as a symbol of the city's resilience. With its prime location near these landmarks and attractions, Kokoon Hotel Surabaya offers an ideal base for exploring the best of what Surabaya has to offer. Whether you're a history enthusiast, nature lover, or cultural explorer, this hotel provides the perfect starting point for your Surabaya adventure.

Convenient Access to Public Transport Stations near Kokoon Hotel Surabaya

Located in the heart of Surabaya, Kokoon Hotel offers easy access to several public transport stations, making it a convenient choice for both business and leisure travelers. The hotel is just a short distance away from Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station, providing guests with various options for exploring the city and its surroundings. For those looking to explore the city's attractions, Semut Train Station and Gubeng Train Station are within walking distance from the hotel. These stations connect you to popular destinations like Tunjungan Plaza, Surabaya Zoo, and Heroes Monument. Surabaya Kota and Sidotopo Train Station are also nearby, offering easy access to the city's vibrant markets and cultural sites. If you're planning to venture further, Ngagel and Pasar Turi Train Station are conveniently located near Kokoon Hotel. These stations provide access to other cities in East Java, such as Malang and Probolinggo, as well as popular tourist destinations like Mount Bromo and Ijen Crater. With its strategic location near these public transport stations, Kokoon Hotel Surabaya ensures that guests can easily explore the city and beyond, making it an ideal choice for travelers seeking convenience and accessibility.

A Culinary Adventure Awaits

Located in the vibrant city of Surabaya, Kokoon Hotel Surabaya is surrounded by a plethora of dining options that will satisfy even the most discerning food enthusiasts. Just steps away from the hotel, guests can indulge in a variety of cuisines at renowned restaurants such as Aiola Eatery, BONCAFE MANYAR KERTOARJO, and Layar Seafood KH Abdul Wahab Siamin. Whether you're craving authentic Indonesian dishes, tantalizing seafood, or international flavors, these restaurants offer a diverse range of culinary experiences. For those looking to savor local specialties, Apeng Kwetiau Medan - Kedung Doro and Soto Ayam 'Cak To' Undaan Wetan are must-visit establishments known for their delicious noodles and flavorful chicken soup. Additionally, Sate Klopo Ondomohen Bu Asih - Walikota Mustajab is renowned for its mouthwatering coconut-infused satay, while Rawon Setan - Embong Malang and Soto Ambengan Pak Sadi serve up iconic Javanese dishes that are sure to delight your taste buds. For a more upscale dining experience, Wapo Resto - Airlangga and Bon Ami Restaurant offer a sophisticated ambiance and a fusion of international flavors that will leave you craving for more. With such a wide array of dining options just moments away from Kokoon Hotel Surabaya, guests can embark on a culinary adventure without having to venture far from their comfortable accommodations.

Shop 'til you drop in Surabaya

Kokoon Hotel Surabaya is conveniently located near a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you will find Central Point Mall, a modern shopping complex offering a wide range of local and international brands. For those looking to immerse themselves in Indonesian culture, Mirota Batik is a must-visit. Here, you can browse through a vast collection of traditional batik clothing and accessories. If you're in the mood for some fresh flowers, head over to Bratang Flower Market, where you can marvel at the vibrant colors and fragrant scents. For food enthusiasts, Wisata Rasa is a food court that offers a variety of local delicacies and international cuisines. Pasar Keputran is another bustling market where you can find everything from fresh produce to traditional handicrafts. If you're looking for a more upscale shopping experience, Grand City Mall and Marvell City are just a short drive away. These malls boast a wide selection of high-end fashion brands, electronics, and entertainment options. Vintage lovers will appreciate Newton Vintage Store, a treasure trove of retro clothing and accessories. For a taste of local street shopping, Pasar Genteng is the place to go, offering a wide array of affordable clothing, accessories, and souvenirs. Lastly, Plaza Tunjungan, one of the largest shopping malls in Surabaya, is a shopper's paradise with its endless shops, boutiques, and dining options. With all these shopping landmarks in close proximity to Kokoon Hotel Surabaya, you'll have no shortage of retail therapy opportunities during your stay.

Affordable Luxury at Kokoon Hotel Surabaya

Experience the perfect blend of comfort, convenience, and affordability at Kokoon Hotel Surabaya. With an average room price of just $32, this hotel offers exceptional value for money in comparison to the average price of a hotel room in Surabaya, which is $28. At Kokoon Hotel Surabaya, you'll find yourself immersed in a world of modern elegance without breaking the bank. Each room is thoughtfully designed with contemporary furnishings and stylish decor, creating a warm and inviting ambiance for guests. Whether you're traveling for business or leisure, you'll appreciate the hotel's attention to detail and commitment to providing a comfortable stay. Not only does Kokoon Hotel Surabaya offer competitive pricing, but it also boasts a range of amenities and services that will enhance your stay. From a fitness center and swimming pool to a spa and restaurant, you'll have everything you need right at your fingertips. Plus, the hotel's central location in Surabaya allows for easy access to popular attractions, shopping centers, and dining options. Book your stay at Kokoon Hotel Surabaya today and indulge in affordable luxury that surpasses your expectations. With its unbeatable pricing and exceptional offerings, this hotel is the perfect choice for travelers seeking comfort and value in the heart of Surabaya.

Exceptional Service and Beautiful Facilities

Kokoon Hotel Surabaya has received rave reviews from its guests for its exceptional service and beautiful facilities. The staff at the hotel are known for their friendliness and helpfulness, ensuring that guests feel welcome and well taken care of throughout their stay. The swimming pool at Kokoon Hotel Surabaya is a standout feature, with guests praising its size and cleanliness. It provides the perfect setting for relaxation and enjoyment. The rooms at the hotel are also highly regarded, with guests describing them as nice, clean, and comfortable. Additionally, the hotel's breakfast is highly acclaimed, offering a great start to the day. Overall, guests have expressed their satisfaction and enjoyment during their stay at Kokoon Hotel Surabaya, highlighting the top-notch service, beautiful facilities, and pleasant atmosphere.

Unforgettable Stay at Kokoon Hotel Surabaya

Discover a truly exceptional experience at Kokoon Hotel Surabaya, where customer reviews consistently praise the hotel's outstanding qualities. With an impressive overall rating of 8.9, it's no wonder that guests are raving about their stay here. From the moment you step into the hotel, you'll be greeted by a warm and friendly staff who are dedicated to ensuring your comfort and satisfaction. With a stellar staff performance rating of 9.2, you can expect nothing less than exceptional service throughout your stay. One of the standout features of Kokoon Hotel Surabaya is its unbeatable value. With a remarkable rating of 9.2 for value, guests are delighted by the incredible amenities and services offered at such an affordable price. From the moment you enter your stylish and well-appointed room, you'll be amazed by the attention to detail and the thoughtful amenities provided. Whether it's the plush bedding, the modern furnishings, or the state-of-the-art technology, every aspect of your room has been carefully designed to provide the utmost comfort and convenience. When it comes to cleanliness, Kokoon Hotel Surabaya truly excels. With an impressive rating of 9.2 for cleanliness, guests can rest assured that their rooms will be impeccably maintained and spotlessly clean. The housekeeping staff goes above and beyond to ensure that every corner of the hotel is kept in pristine condition, providing a refreshing and inviting atmosphere for guests to enjoy. Whether you're lounging by the pool, dining in the restaurant, or relaxing in the comfort of your room, you can expect nothing less than impeccable cleanliness throughout the entire hotel.

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Amenities and facilities

Excellent8.9

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Gym/fitness
  • Massage
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Asian breakfast
  • Asian cuisine in restaurant
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • International cuisine in restaurant
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • In-room safe box
  • Internet access – wireless
  • Laptop safe box
  • Linens
  • Non-smoking
  • Shower
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: American
  • Menu: Buffet

Location

Jalan Slompretan No. 26, Surabaya Center, Surabaya, Indonesia, 60161

Excellent8.3

Location

Airports
  • Juanda International Airport (SUB)
    16.2 km
  • Abdul Rachman Saleh Airport (MLG)
    77.5 km
Public transportation
  • Surabaya Kota
    310 m
  • Semut Train Station
    680 m
Hospital or clinic
  • Klinik Utama Mentari
    580 m
Shopping
  • Tunjungan Plaza
    2.6 km
Convenience store
  • Indomaret
    2.2 km
Cash withdrawal
  • ATM
    60 m

What's nearby

Popular landmarks
  • Tugu Pahlawan
    710 m
  • Sampoerna Museum
    1.3 km
  • Suramadu National Bridge
    1.7 km
  • Tunjungan Plaza
    2.6 km
  • Monkasel (Submarine Monument)
    3.6 km
  • Bungkul Park
    5.7 km
  • Surabaya Town Square
    6.1 km
  • Surabaya's Zoo
    6.3 km
  • Pakuwon Food Festival
    7.8 km
  • Masjid Nasional Al Akbar Surabaya
    11.1 km
Nearby landmarks
  • Surabaya Kota
    310 m
  • Pasar Atom
    370 m
  • Atom Market
    380 m
  • Wasantara-Net Office
    440 m
  • Main Post Office
    440 m
  • Kepanjen Church
    490 m
  • Red Bridge Surabaya
    510 m
  • Gereja Santa Perawan Maria
    510 m
  • ITC Surabaya Mega Grosir
    520 m
  • Klenteng Hong Tiek Hian
    530 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-9 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 10 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59
  • Check-out from06:00
  • Check-in until23:59
Getting around
  • Distance from city center6 km
  • Travel time to airport (minutes)45
  • Airport transfer fee400000 IDR
Extras
  • Breakfast charge (unless included in room price)120000 IDR
The property
  • Year property opened2016
  • Number of floors5
  • Number of rooms 87
  • Most recent renovation2017
  • Number of restaurants1

Reviews of Kokoon Hotel Surabaya from real guests

Provided by verified guests of

Agoda logo
8.9
  • Cleanliness score 9.2 out of 10 and is a high score in Surabaya
    Cleanliness9.2
  • Service score 9.2 out of 10 and is a high score in Surabaya
    Service9.2
  • Value for money score 9.2 out of 10 and is a high score in Surabaya
    Value for money9.2
  • Facilities score 8.9 out of 10 and is a high score in Surabaya
    Facilities8.9
  • Location score 8.3 out of 10 and is a high score in Surabaya
    Location8.3
High score for Surabaya

Rating

9+ Exceptional (437)
8-9 Excellent (119)
7-8 Very Good (118)
6-7 Good (18)
<6 Below Expectation (48)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 740 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Steve from Canada
    Couple
    Superior Plus Twin
    Stayed 1 night in March 2025

    “Excellent”

    Near Kota Tua (old town), cool old building, vintage stuff in the lobby, quiet pool, classics (jazz and other standards sung at night in the resto by a great duo), and a ton of charm. Rooms are clean, quiet and the wi-fi is pretty good. Stayed twice now in two years. I travel and work all around SE Asia and like this place.

    Reviewed March 24, 2025
  2. 9.2
    Exceptional
    Waroonyapun from Singapore
    Couple
    Deluxe Queen
    Stayed 1 night in March 2025

    “Decent place and clean”

    I only stayed for one night and I think one night is enough. Clean place, friendly staffs, decent breakfast. However what I don't like is the location. Not easy to get around by walking and no nice restaurant near by. The area around the hotel is quite dark.

    Reviewed March 23, 2025
  3. 10.0
    Exceptional
    Erfita from Indonesia
    Family with young children
    Superior Twin
    Stayed 1 night in December 2024

    “3d2n in Kokoon Hotel”

    Hotel with the best service and unique facilities and theme. Review of this hotel: 1. Staff service: very friendly, very helpful, quick response when we planned a late check-in, still applied service excellence. 2. Location: strategic, close to the hustle and bustle, easy to access and find via maps. 3. Room: quiet, very clean (this is my favorite), all spots are very neat and clean. The condition is also calm. Really comfortable for healing or for doing work. Pool facilities or others are also neat, just nice. 4. Food, all approved. The kids also like it. Good. But I didn’t get a chance to try the coffee. But there are a few shortcomings, in my opinion: 1. There are no hairdryer or hair cap facilities. 2. The children's pool is not available yet, depth is still only 1.2 m. The shower room is also minimal. Everything else is okay, I even had less time to explore the hotel. Every spot is very aesthetic. 🤩🤩

    Reviewed December 12, 2024
    Auto-translated through generative A.I.
  4. 8.8
    Excellent
    steve from Malaysia
    Solo traveler
    Superior Twin
    Stayed 2 nights in May 2023

    “Bygone chic”

    Didn't want to stay in those modern hotels so I thought it be good idea to stay at the Kokoon. First reaction was I had made the right choice. Once you entered the small courtyard and into the hotel, you get a sense you are entering some time warp where nothing has really change for 100 years. The use of a safe as a wine cabinet was quite quaint and display of old cine projectors and typewriters was in keeping with the era that it was in. The room I stayed in was adequate and it was clean. The swimming pool on the second floor was big enough to have a dip in the late afternoon, as during the day it be too hot. Food in the hotel was pleasant without overly expensive. The only problem with Kokoon is the area. You need to get a grab to everywhere. Grab fare from the hotel to the airport is around 120k with toll fees.

    Reviewed May 25, 2023
  5. 10.0
    Exceptional
    Bagus from Indonesia
    Family with young children
    Standard Queen
    Stayed 2 nights in April 2023

    “Worth the price”

    Stay for 2 nights with my wife and toddler son. We got good rest, my son is happy because he could swim anytime. Everything is clean, helpfull staff (literally all staff from FO, HK till kitchen staff), the breakfast was good they got many menu but some menu need improvement like the fried rice was to hard for us. My wife said the croissant is the best in Surabaya, she requested the croissant to be pressed on waffle pan and they help her. Pleasant stay and we will stay again in the next. Thank you Kokoon Surabaya, keep ur hardwork!

    Reviewed May 01, 2023
Changed to review page 1

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