La Lisa Hotel Surabaya

3 stars out of 5
Jalan Raya Nginden No 82, Surabaya Center, Surabaya, Indonesia, 60284

Experience the vibrant neighborhood vibe of Surabaya Center at La Lisa Hotel. Perfect for two travelers, this charming property offers easy access to shopping malls, local markets, and cultural landmarks. Start your day with the convenient breakfast takeaway service and indulge in a relaxing spa treatment. Take in the breathtaking views from the pool or explore the iconic Sanggar Agung Temple nearby. Enjoy the comfort of air-conditioned rooms with complimentary Wi-Fi and in-room safe. Immerse yourself in the ethnic charm and artistic decorations of La Lisa Hotel, where convenience meets cultural immersion. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Sparkling clean

Top Value

Check-in [24-hour]

Airport transfer

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Massage

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Cleanliness 9.2
Service 9.2
Value for money 9.2
Location 9.1

Based on 767 verified reviews

Cleanliness

9.2

Service

9.2

Value for money

9.2

Location

9.1

Facilities

8.9

See map

9.1Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Surabaya's Zoo
2.8 km
Bungkul Park
2.9 km
Surabaya Town Square
3.7 km
Monkasel (Submarine Monument)
4.0 km
Tunjungan Plaza
5.2 km
Closest landmarks
RS Premier Surabaya
320 m
International Hospital Surabaya
340 m
Indogrosir Pusat Perkulakan
370 m
Rumah Sakit Premier Surabaya
370 m
Klinik Hewan - Little Paw
540 m

Good to know

Value for money9.2
Location rating9.1
Nearest airportJuanda International Airport (SUB)
Distance to airport8.7 km

Rooms available at La Lisa Hotel Surabaya

Family Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 sofa bed and 1 king bed
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Deluxe
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed or 2 single be...
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Superior Twin
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds
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Superior King
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds or 1 double b...
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Grand Superior
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 1 double b...
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Grand Superior Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 king bed and 2 single bed...
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Deluxe Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 2 single beds and 1 king be...
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Grand Superior Room Only
...
  • Room size: 22 m²/237 ft²
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Superior Room Breakfast 2Pax
...
  • Room size: 19 m²/205 ft²
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GRAND SUPERIOR Breakfast
...
  • Room size: 22 m²/237 ft²
  • Smoking allowed
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Frequently asked questions

Does La Lisa Hotel Surabaya provide shuttle service for getting around?

For your convenience when traveling around the city, La Lisa Hotel Surabaya provides shuttle service right where you need it making it easy for you to get to places smoothly.

What kind of non-water sports and outdoor activities are accessible at La Lisa Hotel Surabaya?

La Lisa Hotel Surabaya features non-water sport and outdoor activities such as hiking trails for you to take joy in.

Does La Lisa Hotel Surabaya offer dry cleaning services?

Yes! La Lisa Hotel Surabaya offers dry cleaning service that is available all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What procedures does La Lisa Hotel Surabaya take in terms of hygiene, safety, and cleanliness?

La Lisa Hotel Surabaya fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with temperature check for guests and staff, free face masks, body thermometer, and doctor/nurse on call for increased safety precautions and hygiene protocols.

What do past visitors like most about La Lisa Hotel Surabaya?

Past guests that stayed at La Lisa Hotel Surabaya have given this property a rating of 9.208 for its outstanding service as the major highlight for their stay.

What is the typical rating that verified Solo travelers' have given to La Lisa Hotel Surabaya?

Past solo travelers that have stayed at this property have given La Lisa Hotel Surabaya an average rating of 9.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Business travelers' have given to La Lisa Hotel Surabaya?

Past business travelers that have stayed at this property have given La Lisa Hotel Surabaya an average rating of 8.6. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with young children have given to La Lisa Hotel Surabaya?

Verified families with young children that have stayed at this property have given La Lisa Hotel Surabaya an average rating of 8.6. You can look up more complete customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to La Lisa Hotel Surabaya?

Verified families with older children that have stayed at this property have given La Lisa Hotel Surabaya an average rating of 8.9. You can search for more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Is breakfast offered at La Lisa Hotel Surabaya?

Start your days right, with the buffet breakfast options featured at La Lisa Hotel Surabaya.

More about La Lisa Hotel Surabaya

More about La Lisa Hotel Surabaya

Experience Comfort and Convenience at La Lisa Hotel Surabaya

Welcome to La Lisa Hotel Surabaya, a charming 3-star hotel located in the heart of Surabaya, Indonesia. With its convenient location and comfortable accommodations, this hotel is the perfect choice for both business and leisure travelers. Check-in at La Lisa Hotel Surabaya begins at 02:00 PM, allowing you to settle in and start your stay at your own pace. The friendly and attentive staff will be there to welcome you and assist with any requests or inquiries you may have. When it's time to check out, you can enjoy a leisurely morning as check-out is until 12:30 PM. La Lisa Hotel Surabaya boasts a total of 121 well-appointed rooms, ensuring a comfortable and enjoyable stay for every guest. Each room is tastefully decorated and equipped with modern amenities, including air conditioning, a flat-screen TV, a minibar, and a private bathroom. Whether you are traveling alone, as a couple, or with family, you will find a room that suits your needs. Families traveling with children will appreciate the child-friendly policy at La Lisa Hotel Surabaya. Children between the ages of 3 to 12 can stay free of charge, making it an ideal choice for a family getaway. The hotel provides a safe and welcoming environment for children, ensuring that both parents and kids can relax and enjoy their stay. Experience the comfort and convenience of La Lisa Hotel Surabaya during your visit to Surabaya. With its excellent location, spacious rooms, and child-friendly policy, this hotel offers everything you need for a memorable stay in Indonesia's second-largest city.

Unwind and Indulge: Entertainment Facilities at La Lisa Hotel Surabaya

At La Lisa Hotel Surabaya, guests are treated to a range of entertainment facilities that are designed to provide the ultimate relaxation and enjoyment. Step into a world of tranquility at the hotel's luxurious spa, where you can indulge in rejuvenating treatments and massages that will leave you feeling refreshed and revitalized. The skilled therapists will tailor each treatment to your specific needs, ensuring a truly personalized experience. If you prefer to spend your leisure time in the great outdoors, La Lisa Hotel Surabaya offers a beautifully landscaped garden where you can take a leisurely stroll or simply sit back and soak in the serene ambiance. The lush greenery, colorful flowers, and tranquil water features create a peaceful oasis in the heart of the city, providing the perfect escape from the hustle and bustle. For those looking to bring back a piece of Surabaya with them, the hotel features a gift and souvenir shop. Browse through a wide selection of unique and locally made products, including handicrafts, traditional clothing, and authentic Indonesian souvenirs. Whether you're looking for a memento of your stay or a special gift for a loved one, the shop is sure to have something that catches your eye. Indulge in relaxation, immerse yourself in nature, and take home a piece of Surabaya's charm at La Lisa Hotel Surabaya's entertainment facilities. Your stay at this hotel will be an unforgettable experience filled with tranquility, beauty, and the opportunity to create lasting memories.

Stay Active and Energized at La Lisa Hotel Surabaya's Sports Facilities

At La Lisa Hotel Surabaya, we understand the importance of staying active and energized during your stay. That's why we offer an array of top-notch sports facilities that cater to all fitness enthusiasts. Dive into our indoor pool for a refreshing swim or enjoy a relaxing soak in our outdoor pool, surrounded by lush greenery and a serene atmosphere. For those who prefer a more intense workout, our well-equipped fitness center is the perfect place to break a sweat. With state-of-the-art equipment and a motivating atmosphere, you can challenge yourself and reach your fitness goals. If you're an outdoor enthusiast, our hotel also offers access to hiking trails, where you can explore the beautiful natural surroundings of Surabaya while keeping fit. Whether you're a water lover, a gym enthusiast, or an outdoor adventurer, La Lisa Hotel Surabaya has something to offer for everyone to stay active and energized during their stay.

Convenience Facilities at La Lisa Hotel Surabaya

At La Lisa Hotel Surabaya, guests can enjoy a range of convenience facilities that ensure a comfortable and hassle-free stay. With 24-hour room service, guests can indulge in delicious meals and snacks at any time of the day. The hotel also offers laundry service and dry cleaning, making it easy for guests to keep their clothes fresh and clean throughout their stay. For added convenience, La Lisa Hotel Surabaya provides safety deposit boxes, allowing guests to securely store their valuables. The friendly and attentive concierge is always ready to assist with any inquiries or requests, ensuring that guests have a smooth and enjoyable experience. Stay connected with complimentary Wi-Fi available in all rooms and public areas of the hotel. Whether you need to catch up on work or stay in touch with family and friends, you can easily do so from the comfort of your room or while relaxing in the hotel's public spaces. Additionally, La Lisa Hotel Surabaya offers a designated smoking area for guests who smoke. This ensures a comfortable environment for both smokers and non-smokers. With express check-in/check-out and luggage storage services, guests can conveniently manage their arrival and departure, as well as store their luggage securely. The hotel's daily housekeeping service ensures that rooms are always kept clean and tidy, allowing guests to relax and unwind in a welcoming and well-maintained environment.

Convenient Transport Facilities at La Lisa Hotel Surabaya

La Lisa Hotel Surabaya offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, allowing guests to arrive and depart from the airport with ease. Whether you're arriving in Surabaya or heading back home, the hotel's efficient airport transfer service will take care of your transportation needs. For those looking to explore the city, La Lisa Hotel Surabaya offers tours to popular attractions in Surabaya and its surrounding areas. Whether you're interested in historical landmarks, cultural sites, or natural wonders, the hotel's knowledgeable tour guides will ensure you have a memorable experience. Additionally, the hotel provides valet parking and a car park onsite, making it convenient for guests with their own vehicles. If you prefer not to drive, the hotel offers a shuttle service to nearby attractions and shopping centers. For longer journeys, guests can take advantage of the car hire and taxi service provided by the hotel. To make your travel arrangements even more convenient, La Lisa Hotel Surabaya offers a ticket service, allowing guests to easily book tickets for various attractions and events. Whether you're planning to visit a popular tourist spot or catch a show, the hotel's ticket service will assist you in securing your tickets. With its comprehensive range of transport facilities, La Lisa Hotel Surabaya ensures that guests have easy access to transportation options, making their stay in Surabaya a seamless and enjoyable experience.





Indulge in a Culinary Delight at La Lisa Hotel Surabaya

La Lisa Hotel Surabaya offers an array of dining facilities that cater to every palate. Whether you're craving a midnight snack or a hearty breakfast, this hotel has you covered with its 24-hour room service. You can enjoy delectable dishes from the comfort of your room, ensuring a convenient and satisfying dining experience throughout your stay. For a quick caffeine fix or a casual meet-up with friends, head to the hotel's cozy coffee shop. Sip on a freshly brewed cup of coffee or indulge in a selection of teas while enjoying the warm ambiance of the cafe. If you prefer a more formal dining setting, the hotel's restaurant is the perfect choice. With its diverse menu featuring both local and international cuisines, you can embark on a culinary journey and savor the flavors of Surabaya. La Lisa Hotel Surabaya is also proud to offer a halal restaurant, ensuring that Muslim guests can dine with peace of mind. The restaurant serves authentic Indonesian dishes prepared in accordance with halal guidelines, guaranteeing a delicious and culturally enriched dining experience. Additionally, guests can start their day off right with a scrumptious breakfast buffet, featuring a wide selection of dishes to suit every taste and preference. From fresh fruits and pastries to hearty Indonesian specialties, there's something to satisfy every craving at La Lisa Hotel Surabaya's breakfast buffet.

Luxurious and Comfortable Rooms at La Lisa Hotel Surabaya

At La Lisa Hotel Surabaya, we offer a variety of room types to suit every traveler's needs. Our Deluxe rooms, measuring 27 square meters, are perfect for those seeking spacious accommodations. With the option of 2 Single Beds or 1 Double Bed, you can choose the setup that works best for you. For a cozy and comfortable stay, our Grand Superior rooms, spanning 22 square meters, offer a choice of 2 Single Beds or 1 Double Bed. If you prefer a slightly smaller space, our Superior and Superior Twin rooms, both measuring 19 square meters, provide a relaxing retreat with the option of 2 Single Beds or 1 Double Bed. By booking your stay at La Lisa Hotel Surabaya through Agoda, you can enjoy the best prices available. Agoda offers competitive rates and exclusive deals, ensuring that you receive the most value for your money. Additionally, the booking process on Agoda is quick, easy, and hassle-free. With just a few clicks, you can secure your preferred room type at La Lisa Hotel Surabaya, guaranteeing a seamless and convenient experience from start to finish.

Discover the Vibrant Surabaya Center

Surabaya Center is a bustling district located in the heart of Surabaya, Indonesia. This vibrant area is known for its lively atmosphere, diverse cultural attractions, and convenient access to shopping, dining, and entertainment options. One of the highlights of Surabaya Center is its rich history and heritage. Visitors can explore iconic landmarks such as the Surabaya City Hall, a stunning colonial-era building that showcases Dutch architectural influences. Another must-visit attraction is the House of Sampoerna, a museum dedicated to the city's famous clove cigarette industry. Here, you can learn about the history of tobacco production in Surabaya and witness skilled craftsmen hand-rolling cigarettes. Surabaya Center is also a paradise for shopaholics, with a plethora of shopping malls and markets to choose from. Tunjungan Plaza, one of the largest shopping centers in Southeast Asia, offers a wide range of international and local brands, as well as entertainment facilities such as cinemas and arcades. For a more traditional shopping experience, head to Pasar Genteng, a bustling market where you can find everything from fresh produce to handicrafts. When it comes to dining, Surabaya Center has something for everyone. From street food stalls serving local delicacies to upscale restaurants offering international cuisine, you'll be spoiled for choice. Don't miss the opportunity to try Surabaya's famous dishes like rawon, a flavorful beef soup, and lontong balap, a savory rice cake dish topped with bean sprouts and fried tofu. Whether you're a history buff, a shopaholic, or a food enthusiast, Surabaya Center has it all. Immerse yourself in the vibrant atmosphere, explore the cultural attractions, indulge in delicious cuisine, and experience the true essence of Surabaya in this dynamic district.

Convenient Transportation Options from Surabaya Airports to La Lisa Hotel Surabaya

La Lisa Hotel Surabaya is situated in the heart of Surabaya Center, making it easily accessible from the nearby airports. Travelers arriving at Juanda International Airport or Abdul Rachman Saleh Airport have several convenient transportation options to reach the hotel. For those arriving at Juanda International Airport, the most convenient option is to take a taxi or ride-sharing service directly to La Lisa Hotel Surabaya. The journey takes approximately 30 minutes, depending on traffic conditions. Alternatively, travelers can also choose to take a public airport shuttle bus to Bungurasih Bus Terminal, and then transfer to a local taxi or public transportation to reach the hotel. If you are arriving at Abdul Rachman Saleh Airport, the best way to reach La Lisa Hotel Surabaya is by taking a taxi or ride-sharing service. The journey from the airport to the hotel usually takes around 1 hour, depending on traffic. It is recommended to pre-book a taxi or arrange for a hotel transfer to ensure a smooth and hassle-free journey.

Discover Surabaya's Vibrant Landmarks near La Lisa Hotel Surabaya

Nestled in the heart of Surabaya, La Lisa Hotel Surabaya offers easy access to a myriad of iconic landmarks and attractions that showcase the city's rich history and vibrant culture. Just a short distance away, you'll find the Sampoerna Museum, a captivating destination that takes you on a journey through the history of Indonesia's tobacco industry. Immerse yourself in the fascinating exhibits and learn about the renowned Sampoerna family's legacy. For those seeking architectural marvels, the Suramadu National Bridge is a sight to behold. Spanning across the Madura Strait, this iconic bridge connects Surabaya with the island of Madura. Marvel at the breathtaking views of the surrounding sea and enjoy a leisurely stroll along the bridge, taking in the refreshing ocean breeze. Nature enthusiasts will delight in exploring Bungkul Park, a lush green oasis in the heart of the city. This popular recreational spot offers a serene escape from the bustling urban environment. Take a leisurely walk, have a picnic with loved ones, or simply relax amidst the beautiful landscapes. History buffs should not miss the opportunity to visit Monkasel, also known as the Submarine Monument. This impressive monument showcases a real submarine and provides insight into Indonesia's naval history. Explore the submarine's interior and gain a deeper understanding of the country's maritime heritage. Another significant landmark nearby is Tugu Pahlawan, also known as Heroes Monument. This towering structure stands as a tribute to the heroes of Indonesia's struggle for independence. Climb to the top for panoramic views of the city and learn about the courageous individuals who fought for their nation's freedom. Surabaya's Zoo offers a fun-filled day for families and animal lovers. Explore the vast grounds and encounter a wide range of exotic species. From majestic elephants to playful monkeys, the zoo promises an unforgettable wildlife experience. For a spiritual journey, visit Ampel Mosque, one of the oldest and most revered mosques in Surabaya. Admire the stunning architecture and soak in the peaceful atmosphere as you learn about the Islamic heritage of the city. Immerse yourself in the multicultural fabric of Surabaya by visiting the Muhammad Cheng Hoo Mosque. This grand mosque pays homage to the Chinese Muslim admiral, Cheng Ho, and features intricate Chinese-inspired architecture. Marvel at the intricate details and learn about the harmonious coexistence of different cultures in Surabaya. Lastly, don't miss the opportunity to explore Jembatan Merah, a historic bridge that played a significant role during the Indonesian National Revolution. This iconic landmark serves as a reminder of the nation's struggle for independence and offers a glimpse into Surabaya's past. With its prime location near these captivating landmarks and attractions, La Lisa Hotel Surabaya is the perfect base for exploring the vibrant city of Surabaya and immersing yourself in its rich history and culture.

Convenient Access to Public Transport Stations near La Lisa Hotel Surabaya

Located in the heart of Surabaya, La Lisa Hotel offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. The hotel is situated near Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station, providing guests with various transportation options. For those who prefer to travel by train, Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, and Pasar Turi Train Station are all within close proximity to the hotel. These stations offer connections to major cities in Indonesia, making it convenient for guests to explore other parts of the country. Additionally, Ngagel is a nearby public transport station that provides easy access to buses and other forms of local transportation. This allows guests to easily navigate Surabaya and visit popular attractions such as Taman Bungkul, Surabaya Zoo, and the historic Arab Quarter. Whether you're traveling for business or leisure, La Lisa Hotel Surabaya's proximity to these public transport stations ensures that you can easily explore the city and make the most of your stay.

Delicious Dining Options Near La Lisa Hotel Surabaya

La Lisa Hotel Surabaya is surrounded by a variety of enticing restaurants that are sure to satisfy any craving. Just steps away from the hotel, you'll find Aiola Eatery, a trendy spot known for its fusion cuisine and vibrant atmosphere. For coffee lovers, BONCAFE MANYAR KERTOARJO is the perfect place to relax and enjoy a cup of freshly brewed coffee. Seafood enthusiasts will delight in the mouthwatering dishes at Layar Seafood KH Abdul Wahab Siamin, while fans of noodles can indulge in the delectable flavors of Apeng Kwetiau Medan - Kedung Doro. If you're in the mood for some local specialties, Sate Klopo Ondomohen Bu Asih - Walikota Mustajab and Soto Ayam 'Cak To' Undaan Wetan are must-visit destinations. For a taste of Surabaya's famous black beef soup, head to Rawon Setan - Embong Malang. Soto Ambengan Pak Sadi offers a delicious rendition of the traditional Indonesian chicken soup, while Wapo Resto - Airlangga serves up a fusion of Indonesian and Western dishes. Finally, Bon Ami Restaurant is a charming establishment that specializes in international cuisine. With such a diverse range of dining options, you'll never run out of delicious choices near La Lisa Hotel Surabaya.

Shop 'til you drop at Surabaya's vibrant shopping landmarks

Located in the heart of Surabaya, La Lisa Hotel offers easy access to a myriad of shopping landmarks. Just a stone's throw away, you'll find Central Point Mall, perfect for fashion enthusiasts seeking the latest trends. For those interested in traditional Indonesian crafts, Mirota Batik is a must-visit, offering a wide range of beautiful batik fabrics and souvenirs. Bratang Flower Market is a vibrant hub for flower enthusiasts, where you can immerse yourself in a kaleidoscope of colors and fragrances. Foodies will delight in the culinary delights at Wisata Rasa and Pasar Keputran, where you can sample a variety of local dishes and delicacies. If you're in the mood for a shopping spree, head to Grand City Mall and Marvell City, where you'll find a plethora of international and local brands. For vintage lovers, Newton Vintage Store is a treasure trove of unique finds. Don't miss Pasar Genteng, a traditional market offering everything from fresh produce to textiles. And lastly, Plaza Tunjungan, the largest shopping mall in Surabaya, is just a short distance away, offering a comprehensive shopping experience with a wide variety of stores and entertainment options. With these shopping landmarks just a stone's throw away, La Lisa Hotel Surabaya is the perfect base for shopaholics and explorers alike.

Affordable Luxury at La Lisa Hotel Surabaya

Experience the perfect blend of comfort, convenience, and affordability at La Lisa Hotel Surabaya. With an average room price of just $35, this charming hotel offers exceptional value for money in comparison to the average price of a hotel room in Surabaya, which is $28. At La Lisa Hotel Surabaya, you can indulge in a truly memorable stay without breaking the bank. Each room is thoughtfully designed with modern amenities and stylish decor, creating a cozy and inviting atmosphere. Whether you are traveling for business or leisure, you will find everything you need for a comfortable stay, including complimentary Wi-Fi, a flat-screen TV, and a well-appointed private bathroom. Not only does La Lisa Hotel Surabaya offer great value, but it also boasts a prime location in the heart of Surabaya. Situated near popular attractions, shopping centers, and dining options, you will have easy access to everything this vibrant city has to offer. So why settle for an average hotel room when you can enjoy affordable luxury at La Lisa Hotel Surabaya? Book your stay today and experience a truly exceptional stay at an unbeatable price.

A Delightful Stay at La Lisa Hotel Surabaya

Step into a world of warmth and charm at La Lisa Hotel Surabaya. With its friendly staff, artistic decoration, and complete facilities, this hotel offers a truly memorable experience. Located in a prime area, it is the perfect choice for both business and leisure travelers. The lobby, adorned with ethnic decor, instantly captures your attention and sets the tone for a delightful stay. Guests have praised the hotel for its cleanliness and recommend it as a top choice in Surabaya. Come and experience the enchanting ambiance of La Lisa Hotel Surabaya for yourself.

A Haven of Excellence and Value in Surabaya

La Lisa Hotel Surabaya is a true gem that consistently exceeds the expectations of its guests, as reflected in their outstanding customer reviews. With an impressive overall rating of 8.8, this hotel has proven to be a haven of excellence and value in Surabaya, Indonesia. One of the standout features of La Lisa Hotel Surabaya is its exceptional value for money, as evidenced by its remarkable rating of 8.9 for value. Guests are delighted by the affordable rates and the incredible value they receive in return. From the moment they step foot into the hotel, they are greeted with warm hospitality and a range of top-notch facilities that enhance their stay. Cleanliness is a top priority at La Lisa Hotel Surabaya, and it shows in their remarkable rating of 9.0 for cleanliness. Guests are consistently impressed by the immaculate condition of the hotel, from the spotless rooms to the pristine common areas. The housekeeping team goes above and beyond to ensure that every corner of the hotel is impeccably maintained, providing guests with a comfortable and hygienic environment throughout their stay.

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Amenities and facilities

Excellent8.9

Facilities

Most talked about facilities

Languages spoken
  • English
  • Dutch
  • French
  • German
  • Indonesian
  • Korean
  • Malay
  • Spanish
  • Thai
Kitchen
  • Freezer
Bathroom
  • Body wash
Family
  • Children's books and toys
Accessibility
  • Wheelchair accessible
Safety and Cleanliness
  • Cleaned by professional cleaning company
  • Cleaned following Agoda or health guidelines
  • Contactless check-in/check-out
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Game room
  • Garden
  • Gym/fitness
  • Hiking
  • Massage
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Free bottled water unavailable
  • Smoking allowed
  • Toiletries
  • Towels

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Lisas Kitchen
  • Cuisine: Asian

Location

Jalan Raya Nginden No 82, Surabaya Center, Surabaya, Indonesia, 60284

Exceptional9.1

Location

Airports
  • Juanda International Airport (SUB)
    8.7 km
  • Abdul Rachman Saleh Airport (MLG)
    70.5 km
Public transportation
  • Ngagel
    2.4 km
  • Wonokromo Railway Station
    2.7 km
Hospital or clinic
  • RS Premier Surabaya
    320 m
Shopping
  • Tunjungan Plaza
    5.2 km
Convenience store
  • Alfamart
    2.2 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Surabaya's Zoo
    2.8 km
  • Bungkul Park
    2.9 km
  • Surabaya Town Square
    3.7 km
  • Monkasel (Submarine Monument)
    4.0 km
  • Tunjungan Plaza
    5.2 km
  • Pakuwon Food Festival
    5.6 km
  • Masjid Nasional Al Akbar Surabaya
    6.2 km
  • Suramadu National Bridge
    6.4 km
  • Tugu Pahlawan
    7.1 km
  • Sampoerna Museum
    8.8 km
Nearby landmarks
  • RS Premier Surabaya
    320 m
  • International Hospital Surabaya
    340 m
  • Indogrosir Pusat Perkulakan
    370 m
  • Rumah Sakit Premier Surabaya
    370 m
  • Klinik Hewan - Little Paw
    540 m
  • GOR SMA Negeri 16 Surabaya
    640 m
  • Puskesmas Sidosermo
    730 m
  • Sanggar Agung Temple
    730 m
  • Taman Nginden Intan
    750 m
  • Bozem Bratang
    770 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:30
Getting around
  • Airport transfer fee250000 IDR
The property
  • Number of floors8
  • Number of rooms 121
  • Number of restaurants1

Reviews of La Lisa Hotel Surabaya from real guests

Provided by verified guests of

Agoda logo
8.9
  • Cleanliness score 9.2 out of 10 and is a high score in Surabaya
    Cleanliness9.2
  • Service score 9.2 out of 10 and is a high score in Surabaya
    Service9.2
  • Value for money score 9.2 out of 10 and is a high score in Surabaya
    Value for money9.2
  • Location score 9.1 out of 10 and is a high score in Surabaya
    Location9.1
  • Facilities score 8.9 out of 10 and is a high score in Surabaya
    Facilities8.9
High score for Surabaya

Rating

9+ Exceptional (147)
8-9 Excellent (27)
7-8 Very Good (41)
6-7 Good (5)
<6 Below Expectation (14)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 234 verified guest comments
Changed to review page 1
  1. 6.8
    Good
    Victoria from Indonesia
    Family with young children
    Grand Superior
    Stayed 1 night in June 2024

    “Good”

    The hotel itself is clean though some of the facilities in the room are a little dated/worn. The day we checked in the staff member at the front desk was really helpful and friendly, he even offered to take a family photo of us when we were taking photos at the lobby later on in the evening. There’s a small pool towards the back of the hotel, my kids swam in it and thought it was sufficient . The first night there was absolutely fine, we had a good night sleep and breakfast in the morning though simple it was ok. They had a buffet with bread and different types of spreads, other than that there was Indonesian style chicken, 1 vegetable dish, rice and rice porridge, options were very limited but my family ate and were satisfied. The disappointing part happened on our second night. a couple of rooms on our floor on our wing were smoking (it was a non smoking floor) our room smelt as though 10 ppl were in our room smoking. The smell coming through the ac vents was disgusting, my husband went down to the front desk to speak about the matter but nothing was done about it. We decided to check out at 4am as it had gone on for over a hour and I am asthmatic so this was not an ideal situation.. Our room was so smokey and so was the corridors at this point. Later when I got to the lobby I told the staff member I wanted to check out, he proceeded to tell me at first that they couldn’t find the source of the smell but then told me they had called the rooms in question but they hadn’t answered, and offered to spray my room with air freshener to fix the problem which was an utterly pointless suggestion. Very disappointed with how the situation is handled, we would not ever return.

    Reviewed July 02, 2024

    Hello Lalizer! Mrs. Victoria Warm greetings from La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home when visiting the city of Surabaya. We are very happy that you had a pleasant impression and experience during your visit to La Lisa Hotel Surabaya with us. We are very happy to welcome your future arrival at La Lisa Hotel Surabaya. Your input is an expression of gratitude and appreciation for our work services, See you soon again! Sincerely, Enkzo Quailo Pratama Public Relations Manager

    Responded September 17, 2024
    La Lisa Hotel Surabaya
  2. 10.0
    Exceptional
    Michael from Indonesia
    Solo traveler
    Superior King
    Stayed 1 night in January 2025

    “Amazing hotel”

    I came and stayed at the La Lisa hotel. All the staff are friendly, typical of a hotelier. It's just a bit chaotic in the hotel entrance area, vehicles are not orderly and it's unfortunate there is only one officer directing traffic. I am happy my room was upgraded. From the receptionist to the room, the cleanliness is of a high standard, with a 5-star design and aesthetics. When I entered the room, it was amazing, clean, and comfortable. The mattress and pillows were perfect and beyond expectations. However, with the bottled drinking water, guests are only given a small bottle (?) I booked the hotel without breakfast. In the morning, I paid 100k for breakfast. Because I was already impressed with the hotel design and the room, as well as the detailed decor, it's reasonable to have high expectations for the food (even though the entry charge is only 100k). Unfortunately, the taste and quality of the food did not match the beauty of the hotel. But that's okay, I bought a room, not food. Overall, this hotel is great, I will come back to stay again.

    Reviewed January 26, 2025
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  3. 10.0
    Exceptional
    rudy from Indonesia
    Family with young children
    Superior King
    Stayed 2 nights in February 2025

    “Strategic and good hotels in Ngiden Surabaya.”

    La Lisa is a hotel that is close to everything. Close to many dining places. The rooms are adequate given the price and quality. There is a refrigerator inside. There is a swimming pool. The bathroom has running water with stable hot temperatures. The only thing that needs improvement is that the room is not soundproof, both from inside the room and outside. Sounds are very clearly audible inside or outside the room. I'm grateful it was a weekday so there weren't too many people. La Lisa hotel has a reasonable price, cheap and affordable. Clean. Friendly staff. Next time I will stay at La Lisa again if I go to Surabaya.

    Reviewed February 05, 2025
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  4. 10.0
    Exceptional
    Rina from Indonesia
    Family with young children
    Superior Twin
    Stayed 2 nights in April 2025

    “Fasilitas Kamar”

    Baru pertama menginap di hotel ini dan saya terkesan dengan kebersihan hotel dan kamar. Sangat bersih, fasilitas kolam renang, anak2 jadi happy karna bisa menghabiskan waktu di kolam renang.. pelayanan juga baik, ramah dan sopan.. Terima kasih La Lisa Hotel..

    Reviewed April 08, 2025
  5. 9.6
    Exceptional
    Aloysius from Indonesia
    Group
    Superior Room
    Stayed 1 night in April 2025

    “Exceptional”

    Great little hotel with friendly and helpful staffs. Breakfast is nice and the room service food is quite good and affordable. The parking is limited but there is free valet service so you won't have to worry about parking your car. The only drawback is the swimming pool is a little dirty

    Reviewed April 07, 2025
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