This property is in high demand!
11 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Front desk [24-hour]
"For sure we will be checking in again"
![Front desk [24-hour]](https://pix10.agoda.net/property/77003380/0/34c88f58b52226efc0d4cf31bd0d8b0c.jpeg?ce=2&s=1024x768)
Airport transfer
Airport transfer available at additional charge. To request, check the box on the booking form just before the payment page.
Great Breakfast
Many guests have praised the breakfast at this property
"We booked a room with breakfast, and the food was excellent."

Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Restaurants
Bar
Massage
11 travelers have booked today.
Based on 3,640 verified reviews
8.3
8.1
7.9
7.9
7.7
7.6
Nearest transportation options
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Doroteo Jose LRT Station is within 0.21 km
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Recto LRT Station is within 0.44 km
Location rating score
There are 55 places in walking distance!
| Value for money | 8.1 |
| Distance to city center | 1.5 km |
| Location rating | 7.9 |
| Nearest airport | Ninoy Aquino International Airport (MNL) |
| Distance to airport | 11.2 km |
Based on 3640 reviews from verified travelers
Manila Grand Opera Hotel has an abundance of dining options for you to delight in while lounging at this property, which include Asian cuisine, Vegetarian restaurant, International cuisine, Buffet in restaurant, and Chinese cuisine.
Manila Grand Opera Hotel has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
At Manila Grand Opera Hotel, visitors can take part in contactless check-in and check-out option offered by this property for your convenience and safety.
Yes! The benefits of staying at Manila Grand Opera Hotel include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your holiday vacation.
While remaining at Manila Grand Opera Hotel, begin your holiday by visiting the closest destinations that are within walking distance to the property which include Binondo Church, Masangkay Supermarket, and Central Market.
While staying at Manila Grand Opera Hotel, cherish your early morning or evening walk at nearby park which include Quadricentennial Park, Plaza Mayor, and Arsenio Lacson Park.
Verified past guests that have stayed at Manila Grand Opera Hotel had an average nightly stay of 2 nights at this property.
Verified families with young children that have stayed at this property have given Manila Grand Opera Hotel an average rating of 8.0. You can look up more specific customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
Verified families with older children that have stayed at this property have given Manila Grand Opera Hotel an average rating of 7.8. You can search for more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.
The nearest airport to Manila Grand Opera Hotel is Ninoy Aquino International Airport, 11.0 km away.
Wake up to a fantastic buffet and continental breakfast at Manila Grand Opera Hotel. Travelers can enjoy breakfast offered with an additional charge of 200 PHP for children and 400 PHP for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

Experience Comfort and Convenience at Manila Grand Opera Hotel
Welcome to Manila Grand Opera Hotel, a 3-star hotel conveniently located in the heart of Manila, Philippines. With its prime location and excellent amenities, this hotel offers a comfortable and convenient stay for both leisure and business travelers.
Check-in at Manila Grand Opera Hotel begins at 02:00 PM, allowing you to settle in and start enjoying your stay right away. The friendly and attentive staff will be ready to assist you upon arrival, ensuring a smooth and hassle-free check-in process. And when it's time to check out, you have until 12:00 PM to bid farewell to this wonderful hotel.
Located just 45 minutes away from the airport, Manila Grand Opera Hotel offers easy access for travelers coming from afar. Whether you're arriving or departing, the short travel time ensures that you can maximize your time exploring the vibrant city of Manila.
With a total of 205 well-appointed rooms, Manila Grand Opera Hotel provides a range of accommodations to suit every traveler's needs. Each room is tastefully decorated and equipped with modern amenities to ensure a comfortable and enjoyable stay. Whether you're traveling alone, with a partner, or with your family, you'll find a room that meets your requirements.
Families with young children will be pleased to know that Manila Grand Opera Hotel has a child policy that allows children between the ages of 0 to 7 to stay free of charge. This family-friendly policy ensures that everyone can enjoy a memorable stay without any additional costs.
In addition to its convenient location and comfortable rooms, Manila Grand Opera Hotel is just 1.5 km away from the city center, making it an ideal base for exploring Manila's attractions. Whether you're interested in historical landmarks, shopping districts, or vibrant nightlife, you'll find everything within reach.
Built in 2008, Manila Grand Opera Hotel has been providing exceptional service and comfortable accommodations for over a decade. With its commitment to guest satisfaction and its convenient amenities, this hotel is the perfect choice for your stay in Manila. Experience comfort, convenience, and warm Filipino hospitality at Manila Grand Opera Hotel.
Indulge in Endless Entertainment at Manila Grand Opera Hotel
At Manila Grand Opera Hotel, your entertainment needs are taken care of with an array of exceptional facilities. Step into our vibrant casino and try your luck at the gaming tables or slot machines. Unwind with a refreshing drink at our stylish bar, where you can enjoy a wide selection of cocktails and beverages.
For ultimate relaxation, pamper yourself with a soothing massage or indulge in the hot tub, sauna, or steam room at our luxurious spa. Immerse yourself in the tranquil ambiance of our beautifully landscaped garden, perfect for a leisurely stroll or some quiet contemplation.
If you're in the mood for some fun-filled entertainment, head to our karaoke lounge and belt out your favorite tunes. Looking for the perfect souvenir? Our gift shop offers a variety of unique and locally-made items to take home as a memento of your stay. With our extensive range of entertainment facilities, Manila Grand Opera Hotel ensures that your stay is filled with excitement, relaxation, and unforgettable experiences.
Unwind and Stay Active at Manila Grand Opera Hotel's Sports Facilities
Manila Grand Opera Hotel offers a range of sports facilities that are sure to impress both leisure and fitness enthusiasts. Dive into ultimate relaxation with their indoor pool, perfect for a refreshing swim regardless of the weather outside. The pool is meticulously maintained and provides a serene environment for guests to unwind and rejuvenate.
For those who prefer the outdoors, Manila Grand Opera Hotel also boasts a spacious outdoor pool. Surrounded by lush greenery and sun loungers, the pool offers a tranquil oasis in the heart of the bustling city. Take a dip in the crystal-clear waters or simply soak up the sun while sipping on a refreshing cocktail from the poolside bar.
Whether you're looking to stay active or simply unwind, Manila Grand Opera Hotel's sports facilities are designed to cater to your needs. So, pack your swimsuit and get ready to make the most of your stay at this exceptional hotel.
Convenience at Its Finest: Manila Grand Opera Hotel's Top-notch Facilities
When it comes to convenience, Manila Grand Opera Hotel exceeds expectations with its array of top-notch facilities. Whether you're in need of 24-hour room service, laundry service, or room service, this hotel has got you covered. With safety deposit boxes available, you can rest assured that your valuables are well-protected throughout your stay. The dedicated concierge team is always at hand to assist you with any queries or requests you may have, ensuring a hassle-free experience from check-in to check-out.
Stay connected with the complimentary Wi-Fi available in public areas, allowing you to browse the web or catch up on work effortlessly. For those who prefer a designated smoking area, the hotel provides a comfortable space where you can enjoy your smoke without inconveniencing others. Additionally, each room is equipped with free Wi-Fi, so you can stay connected and entertained throughout your stay.
The Manila Grand Opera Hotel goes above and beyond to make your stay as convenient as possible. With services like dry cleaning, luggage storage, and a convenience store on-site, you'll have everything you need right at your fingertips. Furthermore, the daily housekeeping ensures that your room remains tidy and comfortable throughout your stay. Experience the epitome of convenience at Manila Grand Opera Hotel, where every detail is taken care of to make your stay truly memorable.
Convenient Transport Facilities at Manila Grand Opera Hotel
At Manila Grand Opera Hotel, we understand the importance of providing convenient transport options for our guests. Whether you're arriving by air or exploring the city, we have a range of facilities to ensure your transportation needs are met.
For those arriving at the airport, our airport transfer service offers a hassle-free journey to and from the hotel. Our friendly and professional staff will be waiting to greet you and assist with your luggage, making your arrival or departure seamless.
For guests with their own vehicles, we offer valet parking and a car park onsite. You can rest assured knowing that your car is in safe hands while you enjoy your stay. Additionally, our car park is free of charge, providing you with added convenience and savings.
If you prefer not to drive, our shuttle service is available to take you to popular attractions and shopping destinations in the city. Our knowledgeable drivers will ensure you reach your destination safely and comfortably.
For those who want to explore Manila at their own pace, we offer car hire services. Choose from a range of vehicles to suit your needs and embark on your own adventure.
If you prefer the convenience of a taxi, our hotel staff can assist you in arranging a reliable taxi service. Whether you're heading to a business meeting or exploring the vibrant nightlife, our staff will ensure you get to your destination on time.
In addition to our transport services, we also offer a ticket service, making it easy for you to book tickets for shows, tours, and attractions in Manila.
At Manila Grand Opera Hotel, we strive to make your stay as comfortable and convenient as possible. With our comprehensive range of transport facilities, you can focus on enjoying your time in Manila without any transportation worries.
Relax and Unwind in Comfort at Manila Grand Opera Hotel
At Manila Grand Opera Hotel, we prioritize the comfort and satisfaction of our guests. Our rooms are equipped with a range of top-notch facilities to ensure a memorable stay. Step into your room and bask in the refreshing coolness of the air conditioning, providing respite from the tropical heat of Manila. Slip into a plush bathrobe and unwind after a long day of exploring the city.
Stay connected and informed with the convenience of a daily newspaper delivered right to your doorstep. Sit back and relax as you enjoy your favorite shows on the television, complete with satellite/cable TV channels for your entertainment needs. Quench your thirst with refreshments from the well-stocked mini bar, or keep your snacks and drinks cool in the refrigerator.
Whether you're visiting Manila for business or leisure, our room facilities at Manila Grand Opera Hotel are designed to cater to your every need. Experience the perfect blend of comfort and convenience during your stay with us.
Indulge in Culinary Delights at Manila Grand Opera Hotel
At Manila Grand Opera Hotel, guests can experience a delightful culinary journey with a range of dining facilities to choose from. Start your day with a scrumptious breakfast at the hotel's breakfast buffet, offering a wide selection of local and international dishes to satisfy every palate. Whether you prefer a hearty Filipino breakfast or a continental spread, the breakfast buffet at Manila Grand Opera Hotel has something for everyone.
For a quick pick-me-up or a casual meet-up with friends, head to the hotel's coffee shop, where you can indulge in a variety of freshly brewed coffees, teas, and delectable pastries. The cozy ambiance and comfortable seating make it the perfect spot to relax and rejuvenate.
When it comes to dining options, the hotel's restaurant is a must-visit. Offering a diverse menu of local and international cuisines, the restaurant at Manila Grand Opera Hotel promises a gastronomic experience like no other. From traditional Filipino favorites to international classics, each dish is prepared with utmost care and attention to detail, ensuring a memorable dining experience for all guests.
With 24-hour room service available, guests can also enjoy a delectable meal in the comfort of their own rooms. Whether you're craving a late-night snack or a full-course dinner, the hotel's room service menu offers a wide range of options to satisfy your cravings.
To ensure a pleasant stay, the hotel provides daily housekeeping, ensuring that your dining experience is complemented by a clean and inviting atmosphere. With its array of dining facilities and impeccable service, Manila Grand Opera Hotel is the perfect choice for food enthusiasts and discerning travelers alike.
Experience Comfort and Luxury at Manila Grand Opera Hotel
Indulge in the comfort and luxury of Manila Grand Opera Hotel's exquisite room offerings. Choose from the Majestic Room, a spacious 21 square meters retreat featuring 2 Single Beds, or the Premier Room, a cozy 15 square meters haven with 1 Double Bed. Each room is thoughtfully designed to provide a relaxing and rejuvenating stay, ensuring that you have a peaceful night's sleep after a long day of exploring the vibrant city of Manila.
Booking your stay at Manila Grand Opera Hotel through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's extensive network and user-friendly platform, you can easily find the perfect room that suits your preferences and budget. Enjoy the convenience of instant confirmation, secure payment options, and excellent customer service. Don't miss out on the opportunity to experience the utmost comfort and convenience at Manila Grand Opera Hotel, book your stay on Agoda today!
Discover the Vibrant Neighborhood of Santa Cruz
Nestled in the heart of Manila, the Santa Cruz neighborhood offers a captivating blend of history, culture, and vibrant city life. This bustling district is known for its lively atmosphere, bustling markets, and historic landmarks, making it an ideal destination for travelers seeking an authentic Manila experience.
One of the highlights of Santa Cruz is the iconic Manila Grand Opera Hotel. Located in the heart of this vibrant neighborhood, the hotel provides easy access to the area's top attractions. Step outside the hotel's doors, and you'll find yourself immersed in the hustle and bustle of Santa Cruz. Explore the nearby markets, such as the famous Divisoria Market, where you can find everything from local delicacies to trendy fashion items at bargain prices.
For history enthusiasts, Santa Cruz offers a treasure trove of landmarks and heritage sites. Take a stroll along the streets and discover charming colonial-era architecture, including the Santa Cruz Church, a stunning example of Spanish Baroque style. Immerse yourself in the rich cultural heritage of the Philippines at the Bahay Tsinoy Museum, which showcases the history and contributions of the Chinese-Filipino community.
With its lively atmosphere, rich history, and convenient location, Santa Cruz is the perfect neighborhood to experience the vibrant spirit of Manila. Whether you're a food lover, a history buff, or a shopaholic, Santa Cruz has something to offer everyone. Book your stay at the Manila Grand Opera Hotel and embark on an unforgettable adventure in this captivating neighborhood.
Convenient Transportation Options from Manila Airports to Manila Grand Opera Hotel
Located in the vibrant district of Santa Cruz, Manila Grand Opera Hotel offers a convenient and comfortable stay for travelers visiting the bustling city of Manila, Philippines. Getting to the hotel from the nearby airports is a breeze, thanks to the various transportation options available.
If you are arriving at Ninoy Aquino International Airport (NAIA), the most convenient way to reach Manila Grand Opera Hotel is by taking a taxi or a ride-sharing service. Taxis are readily available at the airport and offer a direct and hassle-free journey to the hotel. Alternatively, you can also book a private airport transfer in advance for a more personalized experience.
For those arriving at Clark International Airport, you can take a shuttle bus or a taxi to Manila Grand Opera Hotel. The shuttle bus service operates regularly and provides a comfortable and affordable option for travelers. Taxis are also available outside the airport terminal and offer a convenient door-to-door service.
Regardless of which airport you arrive at, the journey to Manila Grand Opera Hotel is an opportunity to soak in the vibrant atmosphere of Manila. As you make your way to the hotel, you'll pass by iconic landmarks, bustling streets, and colorful markets, giving you a taste of the city's unique charm.
Explore the Rich Heritage and Vibrant Culture near Manila Grand Opera Hotel
Manila Grand Opera Hotel offers a convenient location for exploring the rich heritage and vibrant culture of Manila. Just a short distance away, you will find several notable landmarks and attractions that are worth visiting.
One of the nearby landmarks is the Manila Chinese Cemetery Spire, a fascinating testament to the city's Chinese community. This towering structure showcases intricate designs and offers a glimpse into the cultural diversity of Manila. Another landmark worth exploring is the Santa Cruz Church, a historic Catholic church known for its stunning architecture and religious significance.
For those who love shopping, a visit to Puregold Price Club Divisoria (Dagupan) is a must. This bustling market offers a wide range of products at affordable prices, making it a shopper's paradise. Additionally, you can also explore the Arsenio Lacson Park, a tranquil green space where you can relax and enjoy the beautiful surroundings.
If you're interested in immersing yourself in the local culture, a visit to Seng Guan Buddhist Temple is highly recommended. This serene temple provides a peaceful escape from the bustling city and offers a glimpse into the traditions and beliefs of the Buddhist community.
For any medical needs, the Metropolitan Medical Center is conveniently located nearby. This modern medical facility ensures that you have access to quality healthcare during your stay. Additionally, JLF Parking provides secure parking facilities for those traveling with their own vehicles.
When it comes to dining options, you'll find a variety of choices near the hotel. CWC Medical Tower houses several restaurants and cafes where you can indulge in delectable cuisines and savor the flavors of Manila.
With such a diverse range of landmarks and attractions in the vicinity, Manila Grand Opera Hotel is the perfect base for exploring the rich heritage and vibrant culture of Manila.
Convenient Public Transport Stations near Manila Grand Opera Hotel
Manila Grand Opera Hotel is strategically located near several public transport stations, making it a convenient choice for travelers looking to explore Manila. Just a short walk away from the hotel, you'll find Bambang LRT Station, Tayuman LRT Station, and Abad Santos LRT Station. These stations provide easy access to the city's Light Rail Transit (LRT) system, allowing guests to effortlessly navigate their way around Manila.
For those planning to visit the bustling shopping district of Tutuban, Manila Grand Opera Hotel is the perfect base. Tutuban and Tutuban (Santa Cruz) stations are within close proximity, offering quick and hassle-free transportation options. Additionally, Blumentritt LRT Station, Doroteo Jose LRT Station, and Recto LRT Station are also nearby, providing further accessibility to other parts of the city.
With these well-connected public transport stations near Manila Grand Opera Hotel, guests can easily explore Manila's vibrant attractions, historical landmarks, and exciting entertainment venues.
Diverse Dining Options Just Steps Away
When it comes to dining, guests of Manila Grand Opera Hotel are spoiled for choice. Just steps away from the hotel, you'll find a variety of restaurants to satisfy your cravings. Start your day with a hearty breakfast at Chades Tapsilog, known for their delicious Filipino breakfast dishes. For a taste of Chinese cuisine, head over to Shanghai Fried Siopao or Davids Tea House - Hotpot Restaurant. If you're in the mood for some siomai, make sure to visit Master Siomai located in the nearby Jose R. Reyes Memorial Medical Arts Building. For those who love buffets, Isabella Felice Buffet Restaurant is a must-visit. Rosie Eatery offers a cozy atmosphere and a menu filled with local favorites, while Ponggal Kitchen & Bar serves up authentic Indian cuisine. Craving some Filipino comfort food? Look no further than Marilyn Espiritu and Tapa Supreme Food Haus. And for those who want to experience a taste of traditional Filipino grilling, Panulukan Grill is the place to be. With such a diverse range of dining options just steps away, guests of Manila Grand Opera Hotel are sure to find something to satisfy their taste buds.
Shop 'til You Drop at Manila Grand Opera Hotel
Located in the heart of Manila, the Manila Grand Opera Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find the vibrant Dangwa Flower Market, where you can immerse yourself in a sea of colorful blooms and pick up a bouquet for your loved ones. For all your tech needs, head over to BenStorePC, a renowned electronics store that offers a wide range of gadgets and accessories. If you're in the mood for some retail therapy, SM City San Lazaro is just a short distance away, offering a variety of local and international brands. Indulge your taste buds at Salazar Bakery, a local favorite known for their delectable pastries and bread. For a truly authentic shopping experience, visit Arranque Market, where you can haggle for fresh produce, local delicacies, and unique finds. Tutuban Mall, a bustling shopping center, is also nearby, offering a mix of high-end boutiques and bargain stalls. And if you're looking for even more shopping options, Central Market is just a stone's throw away, where you can explore a wide array of goods, from clothes and accessories to fresh produce and local handicrafts. With such an array of shopping landmarks at your doorstep, Manila Grand Opera Hotel is the perfect choice for shopaholics looking for a truly memorable retail experience.
Affordable Luxury at Manila Grand Opera Hotel
Discover the perfect blend of comfort, style, and affordability at Manila Grand Opera Hotel. With an average room price of just $43, you can experience the best of Manila without breaking the bank. Compared to the average price of a hotel room in the city, which stands at $57, Manila Grand Opera Hotel offers incredible value for money.
Step into our well-appointed rooms and be greeted by a haven of tranquility. Each room is tastefully decorated with modern furnishings and equipped with all the essential amenities to ensure a comfortable stay. Whether you're traveling for business or leisure, our rooms provide a cozy retreat after a day of exploring the vibrant city.
Indulge in our hotel's exceptional facilities and services without worrying about your budget. Enjoy a refreshing dip in our swimming pool, savor delectable cuisine at our on-site restaurant, or unwind with a drink at our stylish bar. Our friendly and attentive staff are always on hand to cater to your every need, ensuring a memorable stay at Manila Grand Opera Hotel.
Clean, Friendly, and Convenient
Manila Grand Opera Hotel has received rave reviews from its satisfied guests. With its clean and friendly atmosphere, it's no wonder that visitors are eager to return. The staff is known for their exceptional service, always going above and beyond to make guests feel welcome. The rooms are spotless and well-maintained, ensuring a comfortable stay for all. Conveniently located, this hotel is the perfect base for exploring the vibrant city of Manila. The helpful staff and delicious food further enhance the overall experience, leaving guests wanting to come back for more. Whether you're traveling for business or leisure, Manila Grand Opera Hotel is the ideal choice for a memorable stay.
A Grand Experience Awaits at Manila Grand Opera Hotel
Discover the perfect blend of comfort, convenience, and exceptional service at Manila Grand Opera Hotel. With an overall rating of 7.7, this hotel has consistently impressed guests with its outstanding value and excellent staff performance.
One of the standout features of Manila Grand Opera Hotel is its unbeatable value for money. With a rating of 7.9 for value, guests are pleasantly surprised by the affordable rates coupled with the high-quality amenities and services offered. Whether you're a budget-conscious traveler or simply looking for great bang for your buck, this hotel is sure to exceed your expectations.
In addition to its exceptional value, Manila Grand Opera Hotel also boasts a dedicated and friendly staff. With a staff performance rating of 8.0, guests consistently praise the hotel's employees for their professionalism, attentiveness, and willingness to go above and beyond to ensure a memorable stay. From the warm welcome at check-in to the efficient room service, you can expect top-notch service throughout your stay.
Furthermore, Manila Grand Opera Hotel's commitment to cleanliness is evident in its impressive rating of 7.7. Guests appreciate the hotel's well-maintained rooms and public areas, ensuring a comfortable and hygienic environment. Whether you're traveling for business or leisure, you can rest assured knowing that your accommodation will be impeccably clean.
Experience the grandeur of Manila Grand Opera Hotel and indulge in a remarkable stay where value, service, and cleanliness take center stage. Book your stay today and discover why this hotel consistently receives positive ratings from satisfied guests.
Very good7.7
Facilities
Very good7.9
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Very good
10 most recent verified ratings received by the property
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Guests have raved about the hotel's friendly and excellent staff. The facilities, rooms, and bathrooms are well-maintained and spotless, reflecting the hotel's high standards of cleanliness. The hotel's location near the Doroteo Jose LRT station is also a hit with guests, with many appreciating the easy access to public transportation. Additionally, guests found the hotel a great value for money, and praised the polite and helpful staff.
The buffet breakfast has limited food options and poor quality, as pointed out by some guests.
Did you find this review summary helpful?
This was my 2nd booking at Manila Grand Opera Hotel and I have to say that the staff are extremely friendly and courteous. They are always greeting customers with a smile and will go the extra mile to ensure ensure your stay in nothing more than perfect. The breakfast buffet has always hit the spot and the pool is always a nice place to cool off when it’s hot! Seeing I come from a colder country I appreciate the aircon in the rooms which have always been clean and quite spacious. I will book here again in the future for sure.
Thank you for your kind words and for choosing to stay with us again! We're happy to hear you enjoyed our staff, breakfast, pool, and comfortable rooms. We look forward to welcoming you back on your next visit! - Regards, Crystal Reservation Staff
The overall experience as okay. The location is definitely one of its strong points, convenient and accessible, especially if you're exploring the city. The building itself is dated and would benefit from renovation. Some areas look worn out and could use a facelift to improve the overall ambiance and comfort. That said, the air conditioning works well, and the internet connection is reliable, which made my stay more comfortable. As for the staff, there’s definitely room for improvement. Front desk personnel, in particular, could be more approachable and accommodating. A warmer and more professional welcome would’ve made a big difference in the overall impression of the hotel. The price point is fair, and the breakfast selection is satisfactory, though not exceptional. It offers the basics to start your day right. In summary, Manila Grand Hotel is a decent choice if you're after a budget-friendly stay in a good location, but don't expect too much when it comes to service or facility aesthetics.
Thank you for taking the time to share your detailed feedback about your recent stay at Manila Grand Hotel. We genuinely appreciate your balanced comments, both positive and constructive. We’re glad to know that our central location, reliable air conditioning, and internet connection contributed positively to your experience. We also appreciate your acknowledgment of our fair pricing and breakfast offerings. At the same time, we sincerely apologize for the aspects of your stay that fell short of expectations—particularly in regard to the dated condition of our facilities and the service from our front desk team. Your observations are extremely valuable, and we are currently working on improvements, including plans for renovations and additional staff training to ensure a more welcoming and professional guest experience. Your feedback helps us focus our efforts and prioritize areas that matter most to our guests. We hope to have the opportunity to welcome you back in the future and p
The property offers fantastic value for money, with a prime location that's perfect for shopping and easy transport access. Cleanliness is top-notch, ensuring a comfortable environment throughout the stay. While the staff were generally helpful, there were moments that could use improvement. The facilities were decent, but could benefit from a few upgrades to enhance the overall experience. Wi-Fi was reliable, making it convenient for staying connected.
Thank you for your thoughtful review. We're pleased you enjoyed the prime location, cleanliness, and overall value. We appreciate your feedback regarding staff and facilities and will work on making improvements. Looking forward to welcoming you again! - Regards, Crystal Reservation Staff
We had a wonderful experience during our stay. The room was cozy and comfortable, and the staff were exceptionally polite and accommodating. We also loved the food—it was delicious and perfectly complemented the relaxing atmosphere.
Thank you for your kind words! We’re delighted you enjoyed the cozy room, delicious food, and our friendly staff. We look forward to welcoming you back soon! - Regards, Crystal Reservation Staff
200 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
“Birthday”
The room was a decent size, though I was a bit surprised by the tiled walls in the newly renovated room I was expecting more when they said it was an “upgrade”. The bathroom was fine and the location is definitely convenient. The breakfast buffet was okay, but I personally wouldn’t pay an additional ₱1,000 for it. It was nice that it was included in my room rate, but sharing the space with employees, some of whom skipped the line for coffee, took away from the experience. The staff were pleasant, especially in the pool area, which made our stay nicer. The only awkward part was walking through the lobby in swimwear to get passes, then having to ride the elevator with casino guests afterward. Also, the service elevator doesn’t access all floors. Overall, it’s good for a short stay, but may not be the most comfortable option for a longer visit.
Thank you for taking the time to share your feedback. We truly appreciate your honest and detailed review, as it helps us identify areas where we can improve. We're glad to hear that you enjoyed the convenience of our location and the hospitality of our staff, especially by the pool area. We apologize if the room upgrade did not meet your expectations, particularly in terms of design and comfort. Your comments regarding the tiled walls and breakfast experience, including the value and shared space, have been noted, and we will review these aspects with our team to see where enhancements can be made. We also understand how walking through public areas in swimwear and the limited access via service elevators may have caused some discomfort. Your insights are valuable, and we’ll look into solutions to help improve guest convenience and privacy in the future. Thank you once again for your thoughtful review. We hope to have the opportunity to welcome you back for a more comfortable and