Newly renovated
2024
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Awarded as a top choice of Agoda travelers in 2024.

Mercure Koh Chang Hideaway

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

111,1 Moo Koh Chang Tai Amphur Koh Chang, Bai Lan Bay, Koh Chang, Thailand, 23170

Highlights

Highly rated by family travelers

- Families often enjoy the stay, with large rooms, beach access, and poo...

Good for family with young children , suitable facility.
Full-sized bathtubs

Highly rated by couple travelers

Good hotel for couples
Great nightlife

They had a live music at night.

We spent a week here and had a great resort experience.

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Spa

Check-in [24-hour]

Fitness center

Restaurants

About us

Escape to a tranquil resort on a private beach. Enjoy stunning views from modern Thai-style rooms. Relax by the pool, indulge in spa treatments, or savor meals at the on-site restaurant. Experience luxury and serenity at Mercure Koh Chang Hideaway. Experience Bai Lan Bay's picturesque beaches and lush tropical surroundings at the luxurious Mercure Koh Chang Hideaway. The resort offers a private beach, a pool with stunning views, and a stylish bar. Enjoy free Wi-Fi and refreshing air conditioning in the well-equipped rooms. Take a short walk to the breathtaking Lonely Beach and discover nearby attractions for an unforgettable vacation for two. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Koh Chang every 5 minutes on Agoda.com
  • It was the perfect place to relax, enjoy nature, and unwind.
    kate
    Thailand
  • Very spacious room, spa bath and pool topped it off.
    Brent
    Australia
  • Highly recommended with the beautiful and huge room
    Bryan
    Thailand
  • Prices are very reasonable, and the restaurant is excellent.
    Manuel
    Deutschland
  • This was this best hotel that I stayed in while in Thailand
    James
    United States
See map

7.8Very good

Location rating score

Very good location
Parking
FREE
  • Mu Ko Chang National Park View Point
    3.7 km
  • Kai Bae Beach
    4.0 km
  • Ban Chang Thai - Elephant Camp
    7.8 km
  • Klong Plu Waterfall
    8.3 km
  • White Sand Beach
    11.9 km

Closest landmarks

  • Muay Thai
    280 m
  • Tree Top Adventure Park Koh Chang
    310 m
  • Bai Lan Bay
    380 m
  • BB GYM
    1.3 km
  • Buddy Drugstore
    1.4 km

Good to know

Value for money8.3
Distance to city center12 km
Location rating7.8
Nearest airportTrat Airport (TDX)
Distance to airport32.7 km

Select your room

1/18

Deluxe Ocean View Room with 1 King Bed

52 m²/560 ft²
Max 3 adults
1 king bed

8.3

Excellent

Room comfort
Ocean view
1/18

Deluxe Pool Access Room

50 m²/538 ft²
Max 3 adults
2 single beds or 1 king bed

8.3

Excellent

Room comfort
Pool view
1/18

Pool Villa with King Bed

123 m²/1324 ft²
Max 3 adults
1 king bed

8.4

Excellent

Room comfort
Garden view
1/14

Superior Room with 1 King Size Bed

50 m²/538 ft²
Max 3 adults
1 king bed
Garden view
1/13

Deluxe Room With 2 Single Beds, Ocean View

52 m²/560 ft²
Max 3 adults
2 single beds
Ocean view
1/12

Deluxe Room With 1 Kingsize Bed, Garden Side

52 m²/560 ft²
Max 2 adults
1 king bed

8.6

Excellent

Room comfort
Garden view
1/10

Superior Room With 2 Single Beds

50 m²/538 ft²
Max 3 adults
2 single beds

8.4

Excellent

Room comfort
Garden view
1/10

Deluxe Room With 2 Single Bed, Garden Side

52 m²/560 ft²
Max 2 adults
2 single beds
Garden view
1/7

Standard Room with 2 Single Beds

24 m²/258 ft²
Max 3 adults
2 single beds
1/6

Standard Room with 1 King Bed

24 m²/258 ft²
Max 3 adults
1 king bed
Preferred by Couples

8.1

Excellent

Room comfort

Frequently asked questions

Start off your holiday with Mercure Koh Chang Hideaway's offered cuisine and dining options which includes a range of options such as Asian cuisine, International cuisine,and Buffet in restaurant for you to select from.

You can enjoy your stay at Mercure Koh Chang Hideaway all the more by taking advantage of the property's available spa services that are offered for all its valuable guests to make your evening far better.

Yes! Mercure Koh Chang Hideaway offers hot water linen and laundry washing at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

While staying at Mercure Koh Chang Hideaway, kick start your getaway by discovering the nearest attractions that are within walking distance to the property which include Tree Top Adventure Park Koh Chang and Bai Lan Bay.

Mercure Koh Chang Hideaway expects a security deposit upon check-in. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Mercure Koh Chang Hideaway's most popular month where verified tourists have stayed the most is in April.

Past guests that stayed at Mercure Koh Chang Hideaway have given this property a rating of 8.587 for its exceptional service as the major highlight for their stay.

Past local travelers that have stayed at this property have given Mercure Koh Chang Hideaway an average rating of 9.0. You can look up on more specific customer ratings, and responses for this property down in the review section.

Mercure Koh Chang Hideaway’s local neighborhood is Bai Lan Bay which consists of popular restaurants such as Bailan Cafe, J&K Restaurant, and Lisca Beach.

The nearest airport to Mercure Koh Chang Hideaway is Trat Airport, 33.0 km away.

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More about Mercure Koh Chang Hideaway

More about Mercure Koh Chang Hideaway

Mercure Koh Chang Hideaway in Koh Chang: What makes it worth the stay

Escape to a tropical sanctuary where luxury meets the serene beauty of nature at Mercure Koh Chang Hideaway. Perfectly positioned for those seeking a peaceful retreat in Koh Chang, this destination is an ideal choice for both leisure seekers and business travelers looking for a quiet place to recharge. Originally built in 2007 and thoughtfully renovated in 2025, the property blends timeless charm with modern sophistication across its 141 well appointed rooms. Whether you are planning a romantic getaway or a family adventure, you can enjoy a stress free experience knowing that children between the ages of 1 to 11 stay free of charge. Located 12 km from the city center, the resort offers the perfect balance of seclusion and accessibility, sitting approximately 60 minutes away from the airport. When you book on Agoda, you are securing a stay at a property that prioritizes comfort and elegance in one of Thailand's most stunning coastal settings. From the refreshed interiors to the welcoming atmosphere, every detail is designed to make your visit unforgettable. Explore the best available rates and secure your slice of paradise today through Agoda to experience the ultimate hideaway.

Mercure Koh Chang Hideaway in Koh Chang: What makes it worth the stay

Escape to a tropical sanctuary where luxury meets the serene beauty of nature at Mercure Koh Chang Hideaway, a premier destination designed for both relaxing leisure getaways and productive business retreats. Nestled in the lush landscapes of Koh Chang, this retreat offers a perfect balance of seclusion and accessibility, situated 12 km from the city center and just a 60 minute drive from the airport. Originally built in 2007, the property has been thoughtfully refreshed with a comprehensive renovation in 2025 to ensure every guest enjoys modern comforts and contemporary style. With 141 elegantly appointed rooms, there is ample space for everyone to unwind in paradise. Families will find the stay especially welcoming, as the hotel provides a generous child policy allowing children between the ages of 1 to 11 to stay free of charge. Whether you are seeking a romantic hideaway or a fun filled family adventure, you can find the best available rates and secure your dream vacation when you book on Agoda. Experience the magic of the island through the refined hospitality of Mercure Koh Chang Hideaway, a hidden gem that promises an unforgettable stay. Discover why so many travelers choose to find their peace here by browsing the latest deals available on Agoda today.

Check-in and Check-out at Mercure Koh Chang Hideaway: Key timings for your stay

Planning your arrival at Mercure Koh Chang Hideaway is simple to ensure you maximize your time in Koh Chang. Guests can check in starting from 03:00 PM, allowing the team to prepare your sanctuary for a relaxing getaway. When it is time to bid farewell to the island, check out is scheduled for 12:00 PM. While these are the standard timings, we recommend contacting the property in advance if you require an early check-in or a late check-out to see if availability allows. Our dedicated front desk team is available to assist with your luggage and transition, ensuring your experience from the moment you arrive until your final departure is seamless and stress free.

Amenities at Mercure Koh Chang Hideaway: Everything you need for a comfortable stay

Mercure Koh Chang Hideaway provides a comprehensive suite of convenience facilities designed to ensure a seamless escape in Koh Chang. Guests can stay connected effortlessly with free wi-fi in all rooms and additional wi-fi in public areas. For those seeking ultimate relaxation, room service is available to deliver gourmet meals directly to your door, while daily housekeeping keeps your sanctuary pristine. Practical needs are well catered for with secure safety deposit boxes for valuables and luggage storage for those arriving early or departing late. To maintain a pleasant environment for everyone, the property also features a designated smoking area. These thoughtful touches allow you to focus entirely on the natural beauty of the island, knowing that every logistical detail of your visit is handled with professional care and precision by the dedicated team at Mercure Koh Chang Hideaway.

Getting Around from Mercure Koh Chang Hideaway: Making your journey as easy as possible

Navigating your tropical getaway is effortless thanks to the comprehensive transport facilities at Mercure Koh Chang Hideaway. For those arriving with their own vehicles, the property provides a convenient car park onsite, ensuring your peace of mind with car park free of charge services. If you prefer to explore the lush landscapes of Koh Chang without the stress of driving, the hotel offers a reliable taxi service to get you to your destination safely. To help you uncover the hidden gems of the island, the team can also arrange curated tours that showcase the natural beauty and local culture of the region. Whether you are relying on the complimentary onsite parking or utilizing the professional transport services, Mercure Koh Chang Hideaway ensures that every aspect of your transit is handled with care, allowing you to focus entirely on relaxation and adventure during your stay.

Rooms at Mercure Koh Chang Hideaway: A closer look at what is included

The guest rooms at Mercure Koh Chang Hideaway are thoughtfully equipped to ensure a seamless tropical getaway in Koh Chang. Each space features a private balcony or terrace where you can unwind, complemented by the comfort of air conditioning and a television with satellite or cable tv. For your convenience, the rooms include a refrigerator, mini bar, and a coffee or tea maker with complimentary tea and bottled water. To enhance your relaxation, you will find plush bathrobes, soft towels, and a selection of toiletries alongside a hair dryer in the bathroom. Staying connected and informed is easy with a daily newspaper provided for your reading pleasure. Every detail at Mercure Koh Chang Hideaway is designed to blend functionality with luxury, providing all the essential tools for a restful stay. From the refreshing drinks in your fridge to the cozy robes, these facilities create a sanctuary of comfort for every traveler.

Dining at Mercure Koh Chang Hideaway: Where and what to eat during your stay

Culinary experiences at Mercure Koh Chang Hideaway are designed to complement the serene beauty of Koh Chang. Guests can enjoy a variety of flavors at the on site restaurant, where the atmosphere enhances every meal. For those who prefer a slower pace or a private moment, room service is available to deliver delicious dishes directly to your door. To start your day with energy, breakfast is available through a comprehensive breakfast buffet and a light continental breakfast. While you focus on savoring these dining options, daily housekeeping ensures your environment remains pristine and refreshing. Whether you are craving a full feast or a quick morning bite, the facilities here cater to every palate. By combining professional service with a relaxed island vibe, the hotel ensures that every meal is a highlight of your tropical getaway in this stunning destination.

Room Types at Mercure Koh Chang Hideaway: Finding the perfect fit for your trip

Experience a tailored stay at Mercure Koh Chang Hideaway with a diverse selection of accommodations designed for every traveler in Koh Chang. Guests can choose from cozy 24 square meter Standard Rooms with 1 king bed or 2 single beds, or opt for the spacious 50 square meter Superior Rooms available with 1 king bed or 2 single beds. For those seeking elevated views and access, there are 52 square meter Deluxe Ocean View Rooms with 1 king bed or 2 single beds, alongside Deluxe Pool Access Rooms and Deluxe Rooms with pool access featuring either 1 king bed or 2 single beds. Garden side Deluxe Rooms are also available with 1 king bed or 2 single beds. For ultimate luxury, the 123 square meter Pool Villa with King Bed offers an expansive retreat. Booking these room types on Agoda ensures travelers secure the best prices and a hassle-free experience for their tropical getaway.

Exploring Bai Lan Bay: What to see and do near the hotel

Guests staying at Mercure Koh Chang Hideaway are perfectly positioned to experience the serene beauty of Bai Lan Bay, a tranquil sanctuary on the quieter side of Koh Chang. This area is renowned for its calm, turquoise waters and lush greenery, making it an ideal spot for kayaking and paddleboarding. Visitors can explore the coastline or visit local seafood restaurants that offer fresh catches with stunning waterfront views. For those seeking a bit of adventure, the surrounding jungle provides scenic hiking trails and opportunities to spot local wildlife. While the atmosphere is peaceful, convenient transport links like songthaews and boat taxis make it easy to reach the busier beaches or shopping hubs on other parts of the island. Whether you are looking for a quiet retreat or a gateway to nature, the unique location of Mercure Koh Chang Hideaway ensures a balanced blend of relaxation and exploration.

Getting to Mercure Koh Chang Hideaway: How to get here from the airport

Reaching Mercure Koh Chang Hideaway from the nearest aviation hub is a straightforward process that brings you closer to the serenity of Koh Chang. Trat Airport is located 33.0 km away, serving as the primary gateway for guests arriving by air. To complete your journey to the resort, you can utilize various transport options such as taxis or shuttle services, which provide a convenient transition from the terminal to the coast. Since the destination is on an island, your trip will include a scenic ferry crossing to reach the mainland. The total travel time varies depending on the transport mode and ferry schedules, but the route is well established and easy to navigate. Once you cross the water, a short drive through the lush landscapes will lead you directly to the secluded shores of Mercure Koh Chang Hideaway, where your tropical escape begins in total comfort.

Landmarks near Mercure Koh Chang Hideaway: Places worth exploring during your stay

Guests staying at Mercure Koh Chang Hideaway are perfectly positioned to discover the diverse charms of Koh Chang through a mix of relaxation and high energy activities. For those seeking tranquility, the serene waters and scenic vistas of Bai Lan Bay provide a peaceful escape just moments away. If you prefer an adrenaline rush, the Tree Top Adventure Park Koh Chang offers an exhilarating way to experience the island jungle from above. To round out your visit with some local culture and physical challenge, you can also engage with the art of Muay Thai nearby. Whether you are looking to unwind by the coast or push your limits with active sports, the unique location of Mercure Koh Chang Hideaway ensures that these distinct experiences are easily accessible, making it a fantastic base for travelers who want both peace and excitement during their tropical getaway.

Dining Near Mercure Koh Chang Hideaway: Restaurants worth trying nearby

Guests staying at Mercure Koh Chang Hideaway are perfectly positioned to explore a diverse array of culinary delights across Koh Chang. For those craving fresh ocean flavors, No Name Seafood and Bai Lan Bay Restaurant offer authentic tastes of the coast, while Lisca Beach and J&K Restaurant provide relaxing seaside atmospheres. If you are in the mood for international fare, Trattoria & Pizza Ko Chang serves classic Italian dishes, and the Lucky Gecko Garden is a wonderful spot for a unique meal. For a more laid back experience, visit Bailan Cafe, Tamarin restaurant, or the cozy settings of Vanara Bungalows & Restaurant. Those seeking a true island adventure should not miss the rustic charm of Tarzan Island. With 10 distinct dining options nearby, you can easily transition from gourmet pizzas to traditional Thai seafood without traveling far from the comfort of Mercure Koh Chang Hideaway.

Room Prices at Mercure Koh Chang Hideaway: Is it a good deal in Koh Chang?

Finding a balance between luxury and affordability is easy when considering the room prices at Mercure Koh Chang Hideaway. Guests can enjoy a premium stay with average nightly rates ranging from $26 to $50, making it an exceptionally accessible choice for travelers. When compared to the broader market in Koh Chang, where the average hotel room typically costs between $51 and $75, this property offers significant savings without compromising on quality. Choosing Mercure Koh Chang Hideaway allows you to experience a high end hideaway while spending well below the city average. This pricing structure ensures that your budget goes further, providing a rare opportunity to secure a sophisticated retreat at a fraction of the typical cost found throughout the island.

Guest Reviews of Mercure Koh Chang Hideaway: What guests love about their stay

Visitors consistently praise Mercure Koh Chang Hideaway as a beautiful and wonderfully maintained sanctuary in Koh Chang, perfect for family relaxation. Guests rave about the excellent rooms and amazing views, while the friendly and nice staff ensure a welcoming atmosphere. The swimming pools and beach are highlighted as favorite spots, with children especially loving the pool areas. Dining is a major highlight, as the buffet offers a great choice for both dinner and breakfast, with many describing the breakfast as amazing. Because of the quiet environment and high quality of the facilities, many travelers highly recommend this destination to friends and family, with couples promising to return for another memorable stay.

What Guests Say About Mercure Koh Chang Hideaway: A closer look at the guest experience

Visitors consistently praise Mercure Koh Chang Hideaway for providing a high quality getaway in Koh Chang, reflected in a strong 8.3 overall rating. The guest experience is defined by exceptional staff performance and a high level of comfort, both scoring 8.6. Guests frequently highlight the impressive cleanliness of the property, which earned an 8.5, alongside well maintained facilities rated at 8.4. While the location and food and dining options receive fair marks of 7.8 and 7.3 respectively, the overall value for money remains a highlight with a solid 8.3 score. This combination of professional service and cozy accommodations makes the resort a reliable choice for those seeking a relaxing tropical escape with dependable standards.

Breakfast at Mercure Koh Chang Hideaway: Your guide to morning dining options

Wake up to a culinary delight at Mercure Koh Chang Hideaway, where the morning meal is designed to energize your Koh Chang adventure. Guests can indulge in a comprehensive breakfast buffet or choose from a selection of continental, American, and Asian breakfast options. For those seeking a more tailored experience, the restaurant breakfast menu offers a la carte breakfast dishes prepared to perfection. This diverse spread ensures every palate is satisfied before a day of exploring the island. The pricing is set at 460 THB for adults and 230 THB for children, providing a high quality dining experience for the whole family. Whether you prefer a light pastry or a hearty local meal, the morning offerings here set a wonderful tone for your stay.

Wellness at Mercure Koh Chang Hideaway: Your guide to unwinding at the hotel

Experience a sanctuary of serenity with the comprehensive wellness facilities at Mercure Koh Chang Hideaway. Guests can immerse themselves in the tranquility of Koh Chang by spending a peaceful afternoon in the lush garden or choosing between a refreshing dip in the outdoor pool and a quiet swim in the indoor pool. For those seeking deep relaxation, the on-site spa offers professional massage treatments designed to melt away tension. The thermal suite provides a complete detox experience, featuring a soothing hot tub and a purifying steamroom to rejuvenate both body and mind. Whether you prefer the invigorating feel of the open air or the secluded comfort of the indoor amenities, these facilities ensure a holistic escape from the everyday hustle. Every detail is crafted to help you recharge your energy while surrounded by the natural beauty of the island.

Beach at Mercure Koh Chang Hideaway: What to expect at the water's edge

Experience a secluded tropical sanctuary at Mercure Koh Chang Hideaway, where guests enjoy exclusive access to a stunning private beach. This hidden gem on Koh Chang allows you to escape the crowds and immerse yourself in a serene atmosphere of powdery white sands and crystal clear turquoise waters. Whether you are looking to spend your afternoon basking in the golden sun or taking a refreshing dip in the Gulf of Thailand, the intimacy of this restricted shoreline ensures a peaceful retreat. The seamless transition from the lush resort grounds to the water's edge makes it effortless to embrace the island lifestyle. By providing a dedicated private beach, Mercure Koh Chang Hideaway offers a level of privacy and tranquility that transforms a standard seaside holiday into a truly luxurious hideaway. It is the perfect spot for those seeking quiet moments of reflection or romantic strolls along the pristine coast.

Water Sports at Mercure Koh Chang Hideaway: Adventures on the water during your stay

Mercure Koh Chang Hideaway offers an exhilarating array of aquatic activities designed for those who wish to explore the crystalline waters of Koh Chang. Guests can immerse themselves in the vibrant marine life of the Gulf of Thailand through professional diving and snorkeling excursions, revealing the hidden treasures of the local coral reefs. For those seeking a more serene experience, the resort provides a selection of non-motorized water sports that allow you to glide across the waves at your own pace. Whether you are a seasoned adventurer or a beginner looking to discover the underwater world, the high quality equipment and guided options ensure a safe and thrilling experience. These activities transform a relaxing getaway into an active journey, making the most of the stunning natural coastline that surrounds the property. Every moment spent on the water is crafted to provide a perfect balance of excitement and tranquility.

Sports and Activities at Mercure Koh Chang Hideaway: Keeping fit without leaving the hotel

Mercure Koh Chang Hideaway provides a dedicated space for guests to maintain their wellness routines while exploring the natural beauty of Koh Chang. For those who prioritize health and movement, the property features a fitness center designed to support your daily exercise goals. This free fitness center ensures that you can enjoy a high quality workout at your own pace without any additional costs during your getaway. Whether you are looking to start your morning with a burst of energy or unwind after a day of island adventures, the available equipment allows you to stay in peak condition. By integrating these athletic facilities into your stay, Mercure Koh Chang Hideaway makes it effortless to balance relaxation with physical activity, ensuring you return home feeling refreshed and revitalized from your tropical escape.

Entertainment at Mercure Koh Chang Hideaway: How to spend your evenings here

Mercure Koh Chang Hideaway offers a curated selection of leisure spots designed to enhance your tropical getaway in Koh Chang. For those seeking a relaxed atmosphere, the poolside bar is the perfect place to sip a refreshing cocktail while soaking in the serene surroundings. As the sun sets, the energy shifts toward the hotel bar, where guests can unwind with a wide range of premium drinks and light snacks. If you are looking for a more spirited way to end your night, the on-site karaoke facilities provide a fun and interactive experience for friends and families to sing their favorite hits together. Whether you prefer a quiet drink by the water or a lively musical session, these facilities ensure that every guest finds their own rhythm of relaxation and play without ever having to leave the resort grounds.

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Amenities and facilities

Excellent8.4

Facilities

Languages spoken
  • English
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Computer station
  • Diving
  • Fishing
  • Fitness center
  • Foot bath
  • Garden
  • Gym/fitness
  • Hot tub
  • Karaoke
  • Massage
  • Pool facilities
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Happy hour
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Beam projector
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator unavailable
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids cutlery
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Kettle
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Shower
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Umbrella
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
Restaurants on site
The Bay Restaurant
  • Cuisine: American
  • Menu: Buffet, A-la-carte

Location

111,1 Moo Koh Chang Tai Amphur Koh Chang, Bai Lan Bay, Koh Chang, Thailand, 23170

Very good7.8

Location

Airports
  • Trat Airport (TDX)
    32.7 km
  • U-Tapao International Airport (UTP)
    160.8 km 5.0 hour drive
Hospital or clinic
  • Buddy Drugstore
    1.4 km
Convenience store
  • 7 Eleven
    2.3 km
Cash withdrawal
  • ATM
    1.4 km

What's nearby

Popular landmarks
  • Mu Ko Chang National Park View Point
    3.7 km
  • Kai Bae Beach
    4.0 km
  • Ban Chang Thai - Elephant Camp
    7.8 km
  • Klong Plu Waterfall
    8.3 km
  • White Sand Beach
    11.9 km
  • Ban Kwan Chang
    14.2 km
Nearby landmarks
  • Muay Thai
    280 m
  • Tree Top Adventure Park Koh Chang
    310 m
  • Bai Lan Bay
    380 m
  • BB GYM
    1.3 km
  • Buddy Drugstore
    1.4 km
  • Himmel Bar Lonely Beach Koh Chang
    1.5 km
  • Tha Nam Beach
    1.9 km
  • BB Divers at Bang Bao Bay
    1.9 km
  • Bang Bao Pier And Fishing Village
    2.4 km
  • Bang Bao Pier
    2.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Breakfast is available at the hotel at an additional charge. Please contact the hotel reception for more information.
  • A security deposit of THB 1000 per night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • Breakfast price (optional for guests who book on Room only rate):
    - THB 460 per adult per meal
    - THB 230 per child per meal
  • Maximum 2 children under 12 years old stay for free if using existing bed. Any additional child will be charged an extra fee.
  • For guests booking a room with breakfast included. one child under 12 years old will receive breakfast free of charge.
    Extra fees for extra beds and breakfast will be collected at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 12:00
Getting around
  • Distance from city center: 12 km
  • Travel time to airport (minutes): 60
  • Airport transfer fee: 3500 THB
Extras
  • Breakfast charge (unless included in room price): 460 THB
The property
  • Year property opened: 2007
  • Number of floors: 3
  • Number of rooms : 141
  • Most recent renovation: 2025
  • Number of restaurants: 1
  • Number of bars/lounges: 3
  • License Id / Local Tax ID/ Entity Name: 33/2565

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Koh Chang Hideaway from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 9.2
  • 9.2
  • 8.8
  • 8.4
  • 8.0
  • 10
  • 10
  • 10
  • 10

Most recent

From 4,364 reviews

  • Cleanliness score 8.5 out of 10
  • Facilities score 8.4 out of 10
  • Location score 7.8 out of 10
  • Room comfort and quality score 8.6 out of 10
  • Service score 8.6 out of 10 and is a high score in Koh Chang
  • Value for money score 8.3 out of 10

What guests liked

Summarized by AI

General Services: Staff service consistently feels warm and attentive, with helpful support across reception, housekeeping, parking, and the restaurant. (32 mentions)

Beach: Private beach on Koh Chang gets praise for peaceful sunsets, sea views, and easy access from rooms, pools, and the beachfront area. (26 mentions)

Peace & Quiet: Quiet south-Koh Chang setting feels like a real hideaway, with calm nights away from bars, clubs, and crowds. (26 mentions)

Swimming Pool: Pools stand out across the resort, especially private pool villas and pool-access rooms, with guests liking the clean water, direct access, and beachfront setting. (25 mentions)

Breakfast: Breakfast usually lands well with a wide buffet, plenty of choices, and tasty food, and some guests especially enjoy breakfast by the sea. (18 mentions)

Room Cleanliness: Room cleaning often gets strong feedback, with spotless rooms, daily housekeeping, and clean modern spaces. (15 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 150 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable

Location

Mentioned in 102 reviews
sentiment-positive-indicator
64% Positive
sentiment-negative-indicator
35% Unfavourable

Beach

Mentioned in 100 reviews
sentiment-positive-indicator
68% Positive
sentiment-negative-indicator
32% Unfavourable

Cleanliness

Mentioned in 98 reviews
sentiment-positive-indicator
64% Positive
sentiment-negative-indicator
35% Unfavourable

Pool

Mentioned in 89 reviews
sentiment-positive-indicator
73% Positive
sentiment-negative-indicator
26% Unfavourable

Breakfast

Mentioned in 75 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
24% Unfavourable

Room comfort

Mentioned in 58 reviews
sentiment-positive-indicator
62% Positive
sentiment-negative-indicator
37% Unfavourable

Restaurant options

Mentioned in 47 reviews
sentiment-positive-indicator
74% Positive
sentiment-negative-indicator
25% Unfavourable

Room size

Mentioned in 42 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    SITHIKORN from Thailand
    Couple
    Deluxe Ocean View Room with 1 King Bed
    Stayed 2 nights in April 2026

    “Worth the money spent.”

    This accommodation is worth every penny. The location is conveniently accessible on foot, the rooms are clean and have hot water available, and the sleep quality is comfortable. The staff are helpful and the amenities are complete, making the stay smooth and impressive.

    Reviewed April 18, 2026
    Auto-translated through generative A.I.

    Dear SITHIKORN, I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

    Responded April 19, 2026
    Mercure Koh Chang Hideaway
  2. 10.0Exceptional

    Nucharee from Thailand
    Couple
    Deluxe Pool Access Room
    Stayed 2 nights in March 2026

    “Recommended accommodations in Koh Chang.”

    1. The service staff are very good. 2. Convenient, comfortable, spacious, and private. 3. Spa and gym service is good. 4. The food is delicious. 5. The parking and Wi-Fi are very good.

    Reviewed March 09, 2026
    Auto-translated through generative A.I.

    Dear Khun Nucharee, I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

    Responded March 10, 2026
    Mercure Koh Chang Hideaway
  3. 10.0Exceptional

    Krisada from Thailand
    Couple
    Deluxe Pool Access Room
    Stayed 1 night in April 2026

    “Exceptional”

    The service staff is good, the accommodation is by the sea, the food is delicious, the price is good, and the room is very clean. Overall, it was great. I was impressed on my first visit.

    Reviewed April 17, 2026
    Auto-translated through generative A.I.

    Dear Krisada, I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

    Responded April 18, 2026
    Mercure Koh Chang Hideaway
  4. 9.6Exceptional

    Nun from Thailand
    Couple
    Standard Room with 1 King Bed
    Stayed 2 nights in May 2026

    “Exceptional”

    The staff are excellent, greeting everyone warmly and are very friendly. The atmosphere is nice, the accommodation is very good, and the room is beautiful. It might be a bit far, but it's definitely worth it. I will definitely return.

    Reviewed May 17, 2026
    Auto-translated through generative A.I.

    Dear Nun, I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

    Responded May 19, 2026
    Mercure Koh Chang Hideaway
  5. 10.0Exceptional

    yupayonk from Thailand
    Family with young children
    Deluxe Ocean View Room with 1 King Bed
    Stayed 2 nights in April 2026

    “Beautiful, clean accommodation with a good, peaceful atmosphere.”

    It is a hotel that offers privacy, with beautiful nature, and the staff provides excellent service, all of them are cheerful and friendly.

    Reviewed April 28, 2026
    Auto-translated through generative A.I.

    Dear yupayonk, I would like to thank you for choosing Mercure Koh Chang Hideaway as your accommodation choice and for taking your valued time to share your feedback to us. And we are happy to read that you had enjoy stay with us. We try best to make our guest meet expectation as much as we can. And we look forward to welcoming you again soon at Mercure Koh Chang Hideaway. Best regards, Mercure Team Mercure Koh Chang Hideaway

    Responded May 01, 2026
    Mercure Koh Chang Hideaway
Changed to review page 1

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