New Otani Inn Yokohama Premium

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1-1-7 Sakuragicyo Naka-ku, Nagecho, Yokohama, Japan, 231-0062

Highlights

Front desk [24-hour]

Great Breakfast

- Many guests have praised the breakfast at this property

Ample breakfast buffet was included in our room rate.
Great View

- Many guests have praised the view at this property

We can see the bay & cosmo world from our room.
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

120 meters to public transportation

120 meters to public transportation - Sakuragicho Station is within 120 meters

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Massage

Luggage storage

Breakfast

Laundry

About us

New Otani Inn Yokohama Premium is a stylish retreat for two, offering modern non-smoking rooms and stunning views of Tokyo Bay. Nearby, the Colette Mare shopping area provides vibrant exploration opportunities, blending relaxation and adventure. Located in the vibrant Nagecho district, New Otani Inn Yokohama Premium offers an authentic Japanese cultural experience for two travelers. Enjoy local markets and cafes nearby, along with a gourmet restaurant and soothing massage services. Each room features air conditioning and complimentary Wi-Fi, with some offering views of the Bay, Harbor, or Sea. The iconic Yokohama Red Brick Warehouse and lively Yokohama World Porters are just a short walk away, perfect for shopping and cultural exploration. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

10 travelers have booked today.

Location 9.2
Cleanliness 8.7
Service 8.5
Room comfort and quality 8.4

Based on 8,714 verified reviews

Location

9.2

Cleanliness

8.7

Service

8.5

Room comfort and qua...

8.4

Value for money

8.4

Facilities

8.2

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Nearest transportation options

Sakuragicho Station is within 0.12 km

Bashamichi Train Station is within 0.53 km

See map

9.2Exceptional

Location rating score

Exceptional location - 340 meters from city center
Exceptional for walking
More details on walking
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There are 165 places in walking distance!

Parking
Available
Walkable places
Yokohama Burg13
10 m
Colette・Mare
60 m
Colette Mare Shopping Mall
80 m
Nipponmaru Memorial Park
160 m
Higashi-Shinagawa Rooftop Garden
190 m
Popular landmarks
Yokohama Landmark Tower
300 m
Yokohama Minato Mirai 21
750 m
Cup Noodles Museum Yokohama
810 m
Yokohama Red Brick Warehouse
1.0 km
Osanbashi Yokohama International Passenger Terminal
1.4 km
Closest landmarks
Tourist Information
90 m
Post office
260 m
Yokohama Landmark Tower
300 m
CHEF’S ILLUSTRATOR TEAM
300 m
Monument of First Railroad in Japan
310 m

Good to know

Value for money8.4
Location rating9.2
Nearest airportHaneda Airport (HND)
Distance to airport17.3 km

Rooms available at New Otani Inn Yokohama Premium

Excellent
Room comfort & quality

8.4

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Based on 5893 reviews from verified travelers

City View Superior Double Room - Non-Smoking
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  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
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Bay View Superior Twin Room - Non-Smoking
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  • Room size: 30 m²/323 ft²
  • Harbor view
  • 2 single beds
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City View Superior Double Room - Non-Smoking Single Use
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  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Bay View Superior Twin Room - Non-Smoking Single Use
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  • Room size: 30 m²/323 ft²
  • Harbor view
  • 2 single beds
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Bay View Superior Triple Room - Non-Smoking
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  • Room size: 30 m²/323 ft²
  • Harbor view
  • 2 single beds and 1 sofa be...
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Bay View Superior Twin Room - Non-Smoking Single Use
...
  • Room size: 30 m²/323 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
Bay View Superior Twin Room - Non-Smoking Single Use
...
  • Room size: 30 m²/323 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
Standard Twin Non-Smoking Single Use
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  • Room size: 22 m²/237 ft²
  • 2 single beds
  • 2 single beds
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Standard Twin Non-Smoking
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  • Room size: 22 m²/237 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Superior Triple Room with Bay View - Non-Smoking - No Daily Cleaning and No towel change
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  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 sofa bed and 2 single bed...
Enter dates to see prices

Frequently asked questions

While remaining at New Otani Inn Yokohama Premium, jump start your getaway by checking out the closest attractions that are within walking distance to the property which include Yokohama Burg13, Colette・Mare, and Colette Mare Shopping Mall.

While lodging at New Otani Inn Yokohama Premium, enjoy your morning or evening walk at nearby park which include Nippon Maru Memorial Park, Grand Mall Park, and Kamon-yama Park.

New Otani Inn Yokohama Premium has a total of 19 floors.

New Otani Inn Yokohama Premium has a total of 240 rooms.

New Otani Inn Yokohama Premium can speak up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

100.0% of our verified visitor testimonials have given a positive review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for New Otani Inn Yokohama Premium down in the review section.

Verified couple travelers that have stayed at this property have given New Otani Inn Yokohama Premium an average rating of 8.5. You can look up on more in depth customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given New Otani Inn Yokohama Premium an average rating of 8.3. You can look up more descriptive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given New Otani Inn Yokohama Premium an average rating of 8.7. You can find more specific customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Sakuragicho Station, 115.91 m away from New Otani Inn Yokohama Premium.

Shopping options in New Otani Inn Yokohama Premium’s Nagecho neighborhood includes Yokohama World Porters and Yokohama Motomachi Shopping Street.

More about New Otani Inn Yokohama Premium

More about New Otani Inn Yokohama Premium

Experience Luxury and Comfort at New Otani Inn Yokohama Premium

Welcome to New Otani Inn Yokohama Premium, a luxurious 4-star hotel located in the vibrant city of Yokohama, Japan. With its impeccable service, modern amenities, and convenient location, this hotel is the perfect choice for both business and leisure travelers seeking a comfortable and memorable stay. Step into one of the 240 elegantly designed rooms and experience a true sense of relaxation and tranquility. Each room is thoughtfully furnished with modern amenities, ensuring a comfortable and convenient stay. Whether you choose a standard room or opt for a more spacious suite, you can expect a high level of comfort and luxury throughout your stay at New Otani Inn Yokohama Premium. Conveniently located just 90 minutes away from the airport, this hotel offers a seamless travel experience for guests arriving from afar. Built in 2010, New Otani Inn Yokohama Premium boasts a contemporary design that blends seamlessly with the vibrant atmosphere of Yokohama. From the moment you step foot inside the hotel, you will be greeted by a warm and welcoming ambiance that sets the tone for an unforgettable stay. Check-in at New Otani Inn Yokohama Premium begins at 03:00 PM, allowing you ample time to settle in and unwind after a long journey. The check-out time is until 12:00 PM, giving you the flexibility to enjoy a leisurely morning before bidding farewell to this exceptional hotel. Please note that the hotel's child policy requires children to be charged an additional fee for their stay, ensuring a peaceful and serene environment for all guests. Indulge in the finest amenities and experience unparalleled comfort at New Otani Inn Yokohama Premium. Book your stay today and discover the perfect blend of luxury, convenience, and warm hospitality in the heart of Yokohama, Japan.

Convenience at Its Finest: New Otani Inn Yokohama Premium's Facilities

When it comes to convenience, New Otani Inn Yokohama Premium goes above and beyond to ensure that every guest has a hassle-free stay. With a range of thoughtful facilities, this hotel takes care of all your needs. One of the standout convenience facilities at New Otani Inn Yokohama Premium is the vending machine. Whether you're craving a refreshing beverage or a quick snack, you can find it all at the touch of a button. No need to venture out in search of a convenience store when you have this convenient option right within the hotel. Additionally, daily housekeeping services are provided to ensure that your room is always clean and tidy. The dedicated housekeeping staff takes pride in their work, ensuring that every corner of your room is spotless. You can relax and unwind knowing that your accommodation will always be in pristine condition. With these convenience facilities, New Otani Inn Yokohama Premium makes sure that your stay is not only comfortable but also hassle-free. Whether you're in need of a quick bite or a clean room, this hotel has got you covered.

Modern Comfort and Convenience at New Otani Inn Yokohama Premium

Experience a stay of modern comfort and convenience at New Otani Inn Yokohama Premium. Each room is thoughtfully designed to provide a relaxing and enjoyable stay for guests. The air conditioning ensures a comfortable temperature throughout your stay, while the in-house movies offer a range of entertainment options for a cozy night in. You can easily get ready for the day ahead with the hair dryer provided in your room. Stay entertained with the television, equipped with satellite/cable TV, offering a wide variety of channels to choose from. The refrigerator in your room allows you to store snacks and beverages, ensuring you have everything you need within reach. With these room facilities, New Otani Inn Yokohama Premium aims to provide a seamless and enjoyable stay for every guest.

Indulge in Exquisite Dining at New Otani Inn Yokohama Premium

At New Otani Inn Yokohama Premium, guests can experience a culinary journey like no other. The hotel boasts a delightful restaurant that offers a diverse menu of mouthwatering dishes, satisfying even the most discerning palates. Whether you're craving traditional Japanese cuisine, international flavors, or delectable seafood, this restaurant has it all. With its elegant ambiance and attentive service, dining here is a truly unforgettable experience. In addition to the restaurant, guests can also enjoy a sumptuous breakfast buffet each morning. Wake up to a wide selection of fresh fruits, pastries, cereals, hot dishes, and more. Indulge in a hearty breakfast to kickstart your day and fuel your adventures in Yokohama. The hotel's daily housekeeping ensures that the dining facilities are always clean and well-maintained, providing a pleasant and hygienic environment for guests to enjoy their meals. Whether you're a food enthusiast or simply looking for a convenient and satisfying dining experience, New Otani Inn Yokohama Premium has everything you need.

Luxurious and Spacious Rooms at New Otani Inn Yokohama Premium

Experience comfort and elegance at New Otani Inn Yokohama Premium with its wide range of room offerings. From the Bay View Twin Room with its breathtaking view of the bay, to the cozy Standard Twin Non-Smoking perfect for friends or family, there is a room to suit every traveler's needs. For solo travelers, the Standard Twin Non-Smoking Single Use provides a comfortable and private space to unwind. Booking these rooms on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can quickly find and reserve your preferred room at New Otani Inn Yokohama Premium. Plus, Agoda offers exclusive deals and discounts, making it the ideal choice for budget-conscious travelers. So why wait? Book your stay at New Otani Inn Yokohama Premium on Agoda today and enjoy a luxurious and convenient experience at unbeatable prices.

Discover the Charm of Nagecho: Yokohama's Hidden Gem

Nestled in the heart of Yokohama, Nagecho is a vibrant neighborhood that beautifully blends traditional Japanese culture with modern urban living. As you stroll through its charming streets, you'll be captivated by the quaint wooden houses and the warm ambiance that reflects Yokohama's rich history. The area is known for its lively atmosphere, featuring a mix of local shops, cozy cafes, and authentic eateries where you can savor delicious Japanese cuisine. Don't miss the chance to try the local specialty, 'Yokohama-style ramen,' at one of the beloved ramen shops that dot the neighborhood. Nagecho is also conveniently located near several attractions, making it an ideal base for exploring Yokohama. Just a short walk away, you can find the picturesque Yamashita Park, where you can enjoy stunning views of the waterfront and the iconic Minato Mirai skyline. Additionally, the nearby Chinatown, one of the largest in the world, offers a unique cultural experience with its vibrant lanterns, bustling markets, and mouthwatering street food. Whether you're wandering through the quaint alleys or indulging in local delicacies, Nagecho invites you to immerse yourself in the authentic spirit of Yokohama.

Traveling from Nearby Airports to New Otani Inn Yokohama Premium

Reaching New Otani Inn Yokohama Premium from the nearest airports is a breeze, ensuring a smooth start to your stay in this vibrant city. The closest major airport is Haneda Airport (HND), located approximately 20 kilometers away. To get to the hotel, you can take the Tokyo Monorail from Haneda Airport to Hamamatsucho Station, where you can transfer to the JR Yamanote Line towards Yokohama Station. This scenic journey takes around 30 to 40 minutes, and once you arrive at Yokohama Station, it's just a short taxi ride or a 15-minute walk to the hotel, allowing you to soak in the local atmosphere along the way. Alternatively, if you are arriving at Narita International Airport (NRT), situated about 80 kilometers from Yokohama, you can take the Narita Express (N'EX) train directly to Yokohama Station. The train ride takes approximately 90 minutes and offers a comfortable and efficient way to travel. Upon reaching Yokohama Station, you can easily access New Otani Inn Yokohama Premium via a quick taxi ride or a pleasant stroll. With both options, you'll be greeted by the warm hospitality and modern comforts of the hotel, setting the perfect tone for your Yokohama adventure.

Explore the Vibrant Surroundings of New Otani Inn Yokohama Premium

Located in the heart of Yokohama, Japan, New Otani Inn Yokohama Premium offers easy access to a plethora of exciting landmarks and attractions. Just a short distance away, you'll find Yokohama Chinatown, a vibrant and bustling neighborhood that is a haven for food lovers. Indulge in delicious Chinese cuisine, explore the colorful streets filled with shops and markets, and immerse yourself in the rich cultural heritage of this lively district. For those interested in history and architecture, the Yokohama Red Brick Warehouse is a must-visit. These iconic buildings, originally used as customs buildings in the early 20th century, have been transformed into a shopping and entertainment complex. Stroll along the waterfront promenade, enjoy the stunning views of Yokohama Bay, and discover a wide range of shops, cafes, and restaurants. If you're looking for a blend of modernity and natural beauty, head to Yokohama Minato Mirai 21. This futuristic waterfront district is home to numerous attractions, including Landmark Tower, one of Japan's tallest buildings. Take in panoramic views of the city from the observation deck, explore the shopping malls, and visit the interactive museums and art galleries. Other nearby attractions include Yamashita Park, a picturesque waterfront park perfect for a leisurely stroll or a picnic, and the Cup Noodles Museum Yokohama, where you can learn about the history of instant noodles and even create your own cup noodle. Nature lovers will delight in the serene beauty of Sankeien Gardens, a traditional Japanese garden with stunning seasonal landscapes. For a fun-filled day with the family, head to Yokohama Hakkeijima Sea Paradise, a marine-themed amusement park featuring aquariums, rides, and shows. With so many exciting landmarks and attractions just a stone's throw away, New Otani Inn Yokohama Premium is the perfect base for exploring the vibrant city of Yokohama.

Convenient Public Transport Stations near New Otani Inn Yokohama Premium

New Otani Inn Yokohama Premium is surrounded by several public transport stations, making it incredibly convenient for guests to explore the city. The hotel is just a short walk away from Minatomirai Subway Station, which provides easy access to popular attractions such as Yokohama Landmark Tower and Yokohama Cosmo World. Another nearby station is Tobe, which is part of the Yokohama Municipal Subway system and offers connections to various parts of the city. For those looking to travel further afield, Shin Yokohama Subway Station is also close by. This station is a major transportation hub, providing access to both subway and train lines. From here, guests can easily reach destinations such as Tokyo and Kamakura. Additionally, Kannai Train Station is within walking distance, offering convenient connections to other parts of Yokohama and beyond. Whether you're exploring the city's vibrant Minatomirai area or planning day trips to nearby cities, New Otani Inn Yokohama Premium's proximity to these public transport stations ensures that getting around is a breeze.

Diverse Dining Options in the Vicinity

New Otani Inn Yokohama Premium is surrounded by a plethora of dining options that cater to various tastes and preferences. For those craving traditional Japanese cuisine, Saikoushinkan and Manchinro offer authentic dishes made with the finest ingredients. KatsuRetsuan Bashamichi Main Store is a must-visit for lovers of crispy and flavorful tonkatsu. If you're in the mood for soba noodles, KADOHEI Tsuketen Soba is known for its delicious handmade soba dishes. For a unique culinary experience, Manchinro Tenshinpo specializes in Chinese cuisine with a Japanese twist. Keitokuchin and Sisiliya offer a fusion of flavors, blending Japanese and Western cuisines seamlessly. If you're looking for international fare, bills Yokohama Red Brick Warehouse is a popular choice, serving up a variety of dishes inspired by Australian cuisine. For barbecue enthusiasts, Midtown BBQ Yokohama is the place to go, offering a mouthwatering selection of grilled meats. Lastly, Jukeihanten Shinkan1F is a must-visit for those craving authentic Chinese cuisine in a stylish setting. With such a diverse range of dining options just steps away from the hotel, guests at New Otani Inn Yokohama Premium are sure to satisfy their culinary cravings during their stay.

Shop 'til You Drop in Yokohama

New Otani Inn Yokohama Premium is surrounded by an array of shopping landmarks that will delight any shopaholic. Just a short walk away, you'll find FAUCHON Takashimaya Yokohama Store, where you can indulge in gourmet treats and luxurious delicacies. For a more upscale shopping experience, head to Minato Mirai Tokyu Square or Sogo Yokohama, where you'll discover a wide range of high-end fashion brands and department stores. If you're looking for traditional Japanese textiles and garments, Kurumaya Gofukuten is the place to go. MIHAMA Motomachi Honten offers a unique shopping experience with its collection of vintage and antique items. For a more modern shopping experience, Mosaic Mall Kohoku is the perfect destination, with its trendy boutiques and international brands. Don't miss the Asian Spice Market, where you can find a wide range of spices, sauces, and ingredients to recreate authentic Asian flavors at home. Akutasu Yokohamaten and Daiso Shop Isezakicho are also nearby, offering a variety of affordable and unique items. And if you're in need of some retail therapy, Yokohama Vivre is just a stone's throw away, featuring a great selection of shops and restaurants. With such a diverse range of shopping landmarks at your doorstep, New Otani Inn Yokohama Premium is the perfect base for a memorable shopping spree in Yokohama.

Affordable Luxury at New Otani Inn Yokohama Premium

Indulge in a luxurious stay at New Otani Inn Yokohama Premium without breaking the bank. With an average room price of just $144, this hotel offers exceptional value for money. Compared to the average price of a hotel room in Yokohama, which stands at $118, New Otani Inn Yokohama Premium provides a premium experience at a competitive price. Experience the epitome of comfort and elegance in each of the hotel's well-appointed rooms. From plush bedding to modern amenities, every detail has been carefully curated to ensure a memorable stay. Whether you're traveling for business or leisure, you'll find everything you need at New Otani Inn Yokohama Premium. Immerse yourself in the vibrant atmosphere of Yokohama without compromising on quality or budget. Book your stay at New Otani Inn Yokohama Premium and discover the perfect blend of affordability and luxury in the heart of this captivating city.

Excellent Staff and Stunning Views

New Otani Inn Yokohama Premium in Yokohama, Japan, has received rave reviews from its guests. One of the standout features mentioned by multiple reviewers is the professional and helpful staff. Guests have praised the staff for their friendliness and professionalism, making their stay even more enjoyable. The hotel's facilities are also highly regarded, with guests noting that they are nice and clean. The highlight for many guests is the stunning view of the harbor bay, which adds an extra touch of luxury to their stay. Additionally, the spacious and clean rooms, coupled with the amazing views, have left guests thoroughly impressed. Another highlight is the breakfast, which is described as very good and offers a great variety of options. The hotel's location, near the JR station and close to everything guests need, is also highly appreciated. Overall, New Otani Inn Yokohama Premium is a great choice for those looking for excellent staff, breathtaking views, and a memorable stay in Yokohama.

Exceptional Customer Ratings for New Otani Inn Yokohama Premium

Discover a hotel that consistently receives outstanding customer ratings at New Otani Inn Yokohama Premium. With an impressive overall score of 8.5, this hotel goes above and beyond to ensure a memorable and comfortable stay for its guests. One of the standout features of this hotel is its exceptional location, which has earned a remarkable rating of 9.2. Situated in the heart of Yokohama, Japan, guests can easily explore the city's vibrant attractions, including the iconic Yokohama Landmark Tower and the picturesque Yokohama Bay. Whether you're here for business or leisure, the convenient location of New Otani Inn Yokohama Premium ensures that you are never far from the action. Another aspect that guests rave about is the hotel's staff performance, which has been rated at an impressive 8.4. The dedicated and friendly staff members go above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment you step into the hotel, you'll be greeted with warm smiles and attentive service, making you feel right at home. In addition to its prime location and exceptional staff, New Otani Inn Yokohama Premium also boasts high ratings for cleanliness, comfort, and facilities. With a cleanliness score of 8.6, guests can expect spotless and well-maintained rooms throughout their stay. The hotel's comfortable accommodations, rated at 8.4, provide a tranquil retreat after a day of exploring the city. Furthermore, the range of facilities available at the hotel, rated at 8.1, ensures that guests have everything they need for a convenient and enjoyable stay. Experience the epitome of customer satisfaction at New Otani Inn Yokohama Premium, where exceptional ratings across various categories reflect the hotel's commitment to providing a remarkable stay for every guest. Book your stay now and discover the perfect blend of comfort, convenience, and outstanding service.

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Amenities and facilities

Excellent8.2

Facilities

Most talked about facilities

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water unavailable
  • Heating
  • Non-smoking

Food and dining

Restaurants on site
THEsea
  • No additional information available

Location

1-1-7 Sakuragicyo Naka-ku, Nagecho, Yokohama, Japan, 231-0062

Exceptional9.2

Location

Airports
  • Haneda Airport (HND)
    17.3 km 24 min drive
  • Narita International Airport (NRT)
    77.5 km 1.2 hour drive
Public transportation
  • Sakuragicho Station
    120 m
  • Bashamichi Train Station
    530 m
Hospital or clinic
  • Tsuruha Drug
    800 m
Shopping
  • Yokohama Motomachi Shopping Street
    2.1 km
Convenience store
  • Family Mart
    230 m
Cash withdrawal
  • ATM
    370 m

What's nearby

Popular landmarks
  • Yokohama Landmark Tower
    300 m
  • Yokohama Minato Mirai 21
    750 m
  • Cup Noodles Museum Yokohama
    810 m
  • Yokohama Red Brick Warehouse
    1.0 km
  • Osanbashi Yokohama International Passenger Terminal
    1.4 km
  • Yokohama Chinatown
    1.8 km
  • Yamashita Park
    1.9 km
  • Sankeien Gardens
    4.6 km
  • Shin-Yokohama Ramen Museum
    6.6 km
  • Yokohama Hakkeijima Sea Paradise
    12.8 km
Nearby landmarks
  • Yokohama Burg13
    10 m
  • Colette・Mare
    60 m
  • Colette Mare Shopping Mall
    80 m
  • Tourist Information
    90 m
  • Sakuragicho Station
    120 m
  • Nipponmaru Memorial Park
    160 m
  • Higashi-Shinagawa Rooftop Garden
    190 m
  • Cross Gate
    200 m
  • Site of Japan's First Gas Company
    220 m
  • Yokohama Port Museum
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-0 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • For guests who choose the late check-out plan, check-in is available at 03:00 PM and check-out is available at 12:00 PM.
  • Extra bed is not available at this property.
  • Children 4-12 years old will be charged JPY 1,500 for breakfast when using existing bedding.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Check-in until23:59
Getting around
  • Travel time to airport (minutes)90
The property
  • Year property opened2010
  • Number of floors19
  • Room voltage100
  • Number of rooms 240
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name30-031343

Property announcements

Notice of Change of Check-out Time (from June 1, 2024)

From June 1, 2024 (Saturday), check-out time will be changed as follows.

■ Until May 31, 2024 (Fri.)​
  Checkout: 12:00 PM

■ From June 1, 2024 (Sat.)
  Checkout: 11:00 AM

※For accommodation plans with a specified check-out time, the specified time of each plan will take precedence.

We sincerely apologize to all those who have been patronized on a daily basis, but we ask for your continued understanding and understanding of the various circumstances.

Reviews of New Otani Inn Yokohama Premium from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.6
  • 8.0
  • 9.6
  • 10
  • 10
  • 8.4
  • 9.6
  • 9.6
  • 10

Most recent

  • Location score 9.2 out of 10 and is a high score in Yokohama
    Location9.2
  • Cleanliness score 8.7 out of 10
    Cleanliness8.7
  • Service score 8.5 out of 10
    Service8.5
  • Room comfort and quality score 8.4 out of 10 and is a high score in Yokohama
    Room comfort and quality8.4
  • Value for money score 8.4 out of 10 and is a high score in Yokohama
    Value for money8.4
  • Facilities score 8.2 out of 10 and is a high score in Yokohama
    Facilities8.2
High score for Yokohama

Rating

9+ Exceptional (955)
8-9 Excellent (354)
7-8 Very Good (327)
6-7 Good (100)
<6 Below Expectation (170)

Review summary

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The hotel enjoys a prime location and offers breathtaking views of Yokohama pier and water. Rooms are spacious, clean, and comfy, with large windows to enjoy the stunning scenery. Staff are friendly, efficient, and provide useful tour and restaurant tips. The hotel features modern facilities like a pool, gym, and parking lot. Breakfast offers a fantastic selection of healthy options with a spectacular view of Yokohama Bay.

Minor cleanliness issues reported: dusty carpets, moldy bathrooms, and occasional dirty cups.

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Location

Mentioned in 198 reviews
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96% Positive
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3% Unfavourable

Room view

Mentioned in 152 reviews
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91% Positive
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8% Unfavourable

Service

Mentioned in 81 reviews
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74% Positive
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25% Unfavourable

Cleanliness

Mentioned in 75 reviews
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70% Positive
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29% Unfavourable

Breakfast

Mentioned in 56 reviews
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69% Positive
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30% Unfavourable

Room size

Mentioned in 54 reviews
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81% Positive
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18% Unfavourable

Room comfort

Mentioned in 36 reviews
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66% Positive
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33% Unfavourable

Value for money

Mentioned in 30 reviews
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80% Positive
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20% Unfavourable

Bathroom

Mentioned in 27 reviews
sentiment-positive-indicator
22% Positive
sentiment-negative-indicator
77% Unfavourable
Showing 1,906 verified guest comments
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  1. 9.2
    Exceptional
    TOSHITAKA from Japan
    Group
    Ocean View Triple Room Non-Smoking Floor
    Stayed 5 nights in August 2025

    “Room facing the bayside on the 17th floor”

    We stayed as a family of three. The view from the window was amazing both during the day and at night. Especially at night, the illumination of the Ferris wheel changed constantly, and we could see the nightlife of the buildings sparkling against the shimmering sea where cruise ships passed by. It was a very romantic and luxurious scenery to enjoy. The room was quite spacious, and the bathroom was also large, clean, and comfortable to spend time in. Located in front of Sakuragicho Station, the lower floors of the hotel are shopping areas with many restaurants, and there is a supermarket in the basement open until 11 PM, which was very convenient. If I have the chance to go to Yokohama again, I would definitely like to use this hotel.

    Reviewed August 18, 2025
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  2. 10.0
    Exceptional
    hikaru from Japan
    Couple
    Twin Room (Non-smoking Floor)
    Stayed 1 night in October 2025

    “Access from the station, facilities, and customer service are all excellent.”

    I came to Yokohama for sightseeing and made a reservation to stay at the last minute. I used the late check-in plan for a room only at 18:00, and the hotel kindly upgraded my room for free as a service. I stayed in a corner room with large windows, a stunning night view, and four beds, allowing me to have a comfortable time in the spacious room. The breakfast was also buffet style with both Japanese and Western options, which allowed me to have a satisfying meal. This was my second stay, and I would like to use this hotel again when I come to Yokohama.

    Reviewed October 03, 2025
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  3. 10.0
    Exceptional
    AYUMI from Japan
    Family with young children
    Bay View Superior Triple Room - Non-Smoking
    Stayed 1 night in August 2025

    “I was able to relax with the kids.”

    We played in Minato Mirai, and both the parent and child got tired, so we suddenly decided to use this service. While looking at the night view, the children fell asleep, and I requested a massage in the room. The in-room massage service was truly appreciated for those of us with children! There was also breakfast included, and just knowing that I didn’t have to prepare or clean up breakfast made me feel mentally relaxed. It's conveniently located near the station, so I will use this service again!

    Reviewed August 14, 2025
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  4. 7.2
    Very good
    Thepnakorn from United States
    Solo traveler
    City View Superior Double Room - Non-Smoking
    Stayed 2 nights in September 2025

    “Nice location that’s about it. ”

    I stayed 2 nights. Housekeeping tried to enter my room while I was still asleep. This was before the normal cleaning hours of 10:00 - 14:00. There’s literally a door bell to each guest room, yet they didn’t ring or knock. The hotel is right outside of Sakuragicho station and has very nice views of the bay. The rooms are showing their age. Definitely time for a deep cleaning. The shower curtain is far overdue for replacement. I was so excited about this booking since I usually end my Japan trips in Yokohama.

    Reviewed September 09, 2025
  5. 8.8
    Excellent
    Fitzgerald from Philippines
    Solo traveler
    Double,High floor
    Stayed 1 night in November 2025

    “Nice stay at New Otani Premium Yokohama”

    Room is good, a bit small but has everything you need. It is a bit old and it feels it. However if you're out the whole day, that's fine since you will only sleep in it, leave immediately in the morning and come back late at night. Toilet is great BUT bathtub is small. I'm a big guy and I gotta be careful moving around. But really you cannot beat its location: beside Sakuragicho Station and a short covered walk over the main street and through the mall to Minato-Mirai Station. For first timers especially, super highly recommend. PS view of my room is squarely on Mt Fuji too!

    Reviewed November 09, 2025
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