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Novotel Chiangmai Nimman Journeyhub
Novotel Chiangmai Nimman Journeyhub
Novotel Chiangmai Nimman Journeyhub
Novotel Chiangmai Nimman Journeyhub
Novotel Chiangmai Nimman Journeyhub
Novotel Chiangmai Nimman Journeyhub
Novotel Chiangmai Nimman Journeyhub

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8.6

Excellent

838 reviews

838 reviews

Housekeeping20
Breakfast2
Shops2
See map

8.6

Excellent

Location rating score

Excellent location - 1.72 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
Kad Rin Come Night Market

340 m

Maya Lifestyle Shopping Center

450 m

Studio Naenna Textiles Gallery

490 m

Gate Theater

500 m

Think Park

510 m

Popular landmarks
Chiang Mai Zoo

1.8 km

Wat Phra Singh (Gold Temple)

2.6 km

Wat Chedi Luang

3.1 km

Tha Phae Gate

3.6 km

Wua Lai Walking Street

3.6 km

Closest landmarks
Green Hill Place swimming pool

250 m

Dent Corner

390 m

Le' Rin Clinic

390 m

Fortune Dental Clinic

400 m

Hug Fun Dental

430 m

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road Soi Sreesud,Chang Phueak, Muang, Huay Kaew, Chiang Mai, Thailand, 50300 - See map

In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Huay Kaew part of Chiang Mai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Wat Chedi Luang. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

SHA Certified

Prevent the spread of COVID-19 with public and firms’ health safety measures.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Bicycles

Check-in/out [express]

This property is in high demand!

5 travelers have booked today.

Value for money8.7
Distance to city center10 km
Location rating8.6
Nearest airportChiang Mai International Airport (CNX)
Distance to airport4.1 km

Rooms available at Novotel Chiangmai Nimman Journeyhub

Deluxe Twin Room
...
  • Garden view
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe King Room
...
  • Garden view
  • Shower
  • 1 king bed
Enter dates to see prices
Premier Room with Balcony
...
  • Garden view
  • Balcony/terrace
  • 1 double bed or 1 king bed
Enter dates to see prices
Superior Twin Beds with Balcony
...
  • Garden view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Executive King Bed
...
  • Garden view
  • Shower
  • 1 king bed
Enter dates to see prices
Superior King Bed with Balcony
...
  • Garden view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
JUNIOR SUITE Junior Suite with 1 King Size Bed
...
  • Room size: 34 m²/366 ft²
Enter dates to see prices
Deluxe King Room with Garden View
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
Superior King Bed Room
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
Standard Room
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Chiangmai Nimman Journeyhub?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Chiangmai Nimman Journeyhub?

For those who wish to drive their own cars, Novotel Chiangmai Nimman Journeyhub has a car park that's close to the hotel. Parking is free for guests.

Is breakfast offered at Novotel Chiangmai Nimman Journeyhub?

Adults can enjoy breakfast offered with an additional charge of 470 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Chiangmai Nimman Journeyhub?

Novotel Chiangmai Nimman Journeyhub features an on-site restaurant for your dining convenience.

What is the smoking policy at Novotel Chiangmai Nimman Journeyhub?

Novotel Chiangmai Nimman Journeyhub does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Novotel Chiangmai Nimman Journeyhub?

Novotel Chiangmai Nimman Journeyhub’s neighborhood is Huay Kaew which includes popular restaurants such as Sui Sen Tei Japanese Restaurant, Salad Khunnai Malin and Adit Noodle Mooyor.

What popular shopping places are close to Novotel Chiangmai Nimman Journeyhub?

Novotel Chiangmai Nimman Journeyhub is located in Huay Kaew area which features shopping places such as Kad Suan Kaew, Kad Rin Come Night Market and Maya Lifestyle Shopping Center.

What are popular attractions near Novotel Chiangmai Nimman Journeyhub?

Novotel Chiangmai Nimman Journeyhub is located in Huay Kaew area, which is famous for attractions such as Wat Ched Yot, Wat Chet Yot (Wat Maha Photharam) and Chedi Jedyod Temple.

What popular natural sightseeing spots are close to Novotel Chiangmai Nimman Journeyhub?

Novotel Chiangmai Nimman Journeyhub is located within Huay Kaew, which makes it conveniently close to natural sights including Huai Kaeo Arboretum.

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Explore the neighborhood

What people love about Novotel Chiangmai Nimman Journeyhub

  • 10

    Exceptional

    "The hotel was nice decorated and very new."

    Vilaiphon

    |

    July 18, 2022

  • 10

    Exceptional
    Spaciousness

    "Very clean and spacious room."

    Eric

    |

    July 16, 2022

  • 8

    Very good
    Staff 

    "I was sick when arrived at the hotel but the staffs were very helpful and provided the medicine."

    Somkhuan

    |

    July 12, 2022

Overall rating:

8.6

Excellent
838 reviews
Cleanliness
9.2
Facilities
8.5
Location
8.6
Read all reviews >
What travelers say they love:
There are a supermarket, restaurants in the mall.
Leong from Thailand
Family with young children
More about Novotel Chiangmai Nimman Journeyhub

More about Novotel Chiangmai Nimman Journeyhub

Novotel Chiangmai Nimman Journeyhub

Enjoy all that Chiang Mai has with a stay at Novotel Chiangmai Nimman Journeyhub, with its convenient location close to the city center. The hotel offers easy access to the city's must-see destinations.
Enjoy all that Novotel Chiangmai Nimman Journeyhub has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes.
Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Novotel Chiangmai Nimman Journeyhub. For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Novotel Chiangmai Nimman Journeyhub provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as bottled water is provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Novotel Chiangmai Nimman Journeyhub. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Available in-house recreation activities include horse riding.
Challenge your travel group members or other guests to competitive fun, with the hotel's hiking trails.


Around the property

Don't miss out on all that Chiang Mai has to offer! Find that special item or souvenir that will commemorate your trip to Chiang Mai at Chiang Mai Night Bazaar located 4.3 km away. A great museum trip can be had at Art in Paradise, Chiang Mai 3D Art Museum located 4.8 km away, with local art that provides a sense of the region.

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Amenities and facilities
Excellent
Facilities

8.5

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Thai

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Hiking
  • Horseback riding
  • On-site entertainment
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Shuttle service

Available in all rooms

  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Clothes dryer
  • Coffee/tea maker
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Linens
  • Locker
  • Mini bar
  • Pool facilities
  • Safety/security feature
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake-up service
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site

Food Exchange Restaraunt

  • Cuisine: American
  • Menu: Buffet, A-la-carte
Location
7*77 Moo 2, Huay Kaew Road Soi Sreesud,Chang Phueak, Muang, Huay Kaew, Chiang Mai, Thailand, 50300
Excellent
Location

8.6

Airports

  • Chiang Mai International Airport (CNX)
    4.1 km
  • Lampang Airport (LPT)
    81.8 km

Public transportation

  • Chiang Mai Railway Station
    6.0 km
  • Saraphi
    13.3 km

Hospital or clinic

  • Dent Corner
    390 m

Shopping

  • Chiang Mai Night Bazaar
    4.4 km

Convenience store

  • 7 Eleven
    220 m

Cash withdrawal

  • ATM
    370 m
What's nearby

Popular landmarks

  • Chiang Mai Zoo
    1.8 km
  • Wat Phra Singh (Gold Temple)
    2.6 km
  • Wat Chedi Luang
    3.1 km
  • Tha Phae Gate
    3.6 km
  • Wua Lai Walking Street
    3.6 km
  • Chiang Mai Night Bazaar
    4.4 km
  • Art in Paradise, Chiang Mai 3D Art Museum
    4.9 km
  • Wat Phra That Doi Kham
    6.9 km
  • Chiang Mai Night Safari
    8.7 km
  • Elephant Rescue Park
    37.7 km

Nearby landmarks

  • Green Hill Place swimming pool
    250 m
  • Kad Rin Come Night Market
    340 m
  • Dent Corner
    390 m
  • Le' Rin Clinic
    390 m
  • Fortune Dental Clinic
    400 m
  • Hug Fun Dental
    430 m
  • Maya Lifestyle Shopping Center
    450 m
  • Touch Fitness
    460 m
  • N-smile Dental Clinic
    480 m
  • Studio Naenna Textiles Gallery
    490 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until12:00
  • Check-out from06:00
  • Check-out until12:00
  • Reception open until11:59

Getting around

  • Airport transfer fee400 THB
  • Distance from city center10 km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)470 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Local Tax ID/ Rental License0
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 202
  • Room voltage220
  • Year property opened2019
  • Most recent renovation2019

Parking

  • Daily parking fee0 THB
Property announcements

There is construction underway at the property from October 19, 2020. There will be some areas affected by the noise from 08:00 AM to 05:00 PM. For further queries, please contact the property directly.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Reviews of Novotel Chiangmai Nimman Journeyhub from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.2
Facilities8.5
Location8.6
Service8.8
Value for money8.7
High score for Chiang Mai
Rating
9+ Exceptional (115)
8-9 Excellent (35)
7-8 Very Good (41)
6-7 Good (13)
<6 Below Expectation (23)
Time of the year
Mar - May (42)
Jun - Aug (30)
Sep - Nov (57)
Dec - Feb (98)
All guests (838)
All room types
All languages

Show reviews that mention 

Showing 227 verified guest comments
12345
8.8
Excellent
Dimas from Thailand
Business traveler
Deluxe Twin Room
Stayed 1 night in August 2019

Good standard hotel in Chiang Mai”

The hotel is nicely located in Chiang Mai. Close to Maya Mall, Niman Street and highways. I rent a car so transport is so convenient. The staffs are friendly as expected the the room's setting is nice. Good bathroom, large tv screen, good internet connection. Good fitness room which helps me as a regular excercise man. The breakfast is nice although selection of food is not as many as I expected from a Novotel. But overall is satisfactory. Reccommened, another good choice to stay in Chiang Mai.

Reviewed August 12, 2019

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Dear Dimas, Greetings from Novotel Chiang Mai Nimman Journeyhub, Thank you very much for possitive review our hotel facilities and standard of services. We are glad to hear overall of your stay are comfortable and enjoyable. Look forward to welcome you back to stay with us again soon. Best regards, The management team.

Responded August 19, 2019
Novotel Chiangmai Nimman Journeyhub
9.6
Exceptional
Virongrong from Thailand
Couple
Deluxe King Room
Stayed 1 night in December 2020

Nice place to stay in Chiangmai”

Novotel is locate in central of Chiangmai, it is not far from nimman rd. & Meya department store. Room very modern and clean. King size bedroom that you can sleep with good dream. I am recommend it

Reviewed December 06, 2020

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Dear Khun Virongrong, Thank you for taking your valuable time to share your feedback with us. I read with pleasure that you enjoyed most everything about our hotel from our room design, to our staffs and team management, to restaurant and all hotel facilities. Your comments will be shared with the team and I am sure this will serve as encouragement to them to continue with their all-star service. Thank you again for your wonderful comments and we hope to welcome you back to Novotel Chiang Mai Nimman Journeyhub soon for another beautiful stay. Best regards, Piyaporn M. Duty Manager

Responded January 11, 2021
Novotel Chiangmai Nimman Journeyhub
8.0
Excellent
Eakkachai from Thailand
Solo traveler
Deluxe King Room
Stayed 1 night in December 2020

Very good”

1. Good Hotel nice and clean 2. I was travel in high season of chiang mai and with COVID-19 situation but the price slightly high when you compare the room size and facilities in your room but i like the Good downy king size bed 3. I do not recommended for solo traveler or the other that no personal car because the hotel location nearby the GRAVEYARD and it a little far from "Maya and Nimman". When i walk from Nimman to the Hotel along the way that no people no store, the sideway is wasteland, so i feel unsecure i have to aware my watch my pocket

Reviewed December 15, 2020

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Dear Khun Eakkachai, Thank you for taking the time to share your lovely feedback regarding your recent stay at Novotel Chiang Mai Nimman Journeyhub! We are sorry that your experience did not meet your expectation and your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met each visit. Again, thank you for your kindly feedback. Our team is looking forward to welcoming you back again, with a positive experience soon. Sincerely, Piyaporn M. Duty Manager

Responded December 16, 2020
Novotel Chiangmai Nimman Journeyhub
9.6
Exceptional
Benjamin from Thailand
Solo traveler
Deluxe Twin Room
Stayed 2 nights in March 2021

Comfortable stay ”

Good location near Maya mall, the end of the Superhighway, and a short drive to the nightlife and food in Nimmanhaemin. Comfortable bed with pillows and blankets you can sink into. Spacious bathroom, the sink and vanity being separate from the toilet is nice. Nice rooftop pool where you can watch the planes take off from the airport. Great staff switched my room without and hassle when the occupants next to my room were being very loud one night. Breakfast nice but it’s not better than the (many) tasty places to grab breakfast in Chiang Mai. Get it if you need the convenience. after my first day I started eating out elsewhere.

Reviewed March 30, 2021

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10.0
Exceptional
Teck from Thailand
Solo traveler
Superior King Bed with Balcony
Stayed 3 nights in November 2019

Exceptional”

Nice place to stay. Sufficient amenities. Love the shower (not low pressure shower head unlike other hotels). Excellent location walking distance to maya mall and one nimman. 7-11 convenience store just outside the hotel along the main road.

Reviewed November 12, 2019

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Dear Teck, Greetings from Novotel Chiang Mai Nimman Journeyhub. Thank you very much for positive feedback regarding to your stay experience here with us. We love to see guest back home with smile and your comments has been shared to our team. We look forward to welcome you back for another beautiful stay soon. Best regards, The Management team.

Responded November 12, 2019
Novotel Chiangmai Nimman Journeyhub
8.0
Excellent
Jaesuk from Vietnam
Couple
Superior King Bed with Balcony
Stayed 1 night in August 2019

Novotel”

same with other Novotel. small but clean. and locate at nice place

Reviewed August 25, 2019

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Dear Jaesuk, We are very much delighted to hear that the overall quality of service and facilities met your expectations; it is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again, we truly appreciate your feedback and hope we will have the pleasure of being of your host again soon. Best regards, The management team

Responded August 26, 2019
Novotel Chiangmai Nimman Journeyhub
9.2
Exceptional
YUTIN from Taiwan
Group
Superior King Bed with Balcony
Stayed 3 nights in December 2019

well equipped and organized, great spot with walking distance to shopping center”

The room and the environment is very clean and new, well equipped and organized. The staffs can speak English very fluently. Only 5 mins walk from Maya and One Nimman, the only flaw was the nearby restaurant/bar which could be quite noisy during nights.

Reviewed January 03, 2020

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Dear YUTIN, Thank you for positive review on our hotel product and service. I will share your compliment to the team and take well noted on improvement point. Hope to welcome you back again to see the change. Best regards, The management team

Responded January 03, 2020
Novotel Chiangmai Nimman Journeyhub
9.6
Exceptional
Boon from Singapore
Group
Deluxe Twin Room
Stayed 3 nights in July 2019

Exceptional”

Modern, well-furnished hotel located in the hip Ninman area. Hotel is just a short walking distance from Maya Lifestyle Shopping Centre and many hip and artsy eateries. Staff and friendly and helpful. Good value for money.

Reviewed July 10, 2019

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Dear Boon, Thank you very much for your nice review. we hope we will have the pleasure to welcome you again in a not too distant future. Kind regards Novotel Team

Responded July 15, 2019
Novotel Chiangmai Nimman Journeyhub
10.0
Exceptional
Pongpol from Thailand
Solo traveler
Deluxe King Room
Stayed 1 night in October 2020

Decent hotel”

The hotel located in prime location where you can easily walk to bustling area f nimman where there are lot of cafe and restaurant. Despite being in prime location, it is quiet in overall and you can have a good sleep without a noise.

Reviewed October 26, 2020

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Dear Khun Pongpol, Our sincere thanks for such a positive review at Novotel Chiang Mai Nimman Journeyhub! The Novotel Heartist teams thanks you sincerely and send you their appreciation for your comments about them! Wishing you a great day and hope to have you back in the not so distant future! Best regards, Piyaporn M. Duty Manager

Responded January 01, 2021
Novotel Chiangmai Nimman Journeyhub
9.2
Exceptional
Brent from Singapore
Family with young children
Deluxe Twin Room
Stayed 4 nights in August 2019

Good location and amazing customer service”

Its a nice new hotel near the centre, a few things are still being built like the kids play area. The staff were amazing and catered to all our needs traveling with young ones.

Reviewed August 11, 2019

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Dear Brent, Greetings from Novotel Chiang Mai Nimman Journeyhub, Thank you very much for your possitive ratting reviews on us and please note our hotel is on process to creat child facility area. We looking forward to welcome you and your family back to us soon. Best regards, The management team.

Responded August 19, 2019
Novotel Chiangmai Nimman Journeyhub
8.8
Excellent
Michele from Thailand
Solo traveler
Superior King Bed with Balcony
Stayed 1 night in February 2021

nice decor, very clean”

Stylish hotel with comfortable beds. Spotless. Nimman neighborhood is a nice break from touristy spots- lots of restaurants and bars. Not as walkable as old city, but more reflective of local city population vs. touristy areas.

Reviewed February 14, 2021

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10.0
Exceptional
Lei from Myanmar
Group
Deluxe Twin Room
Stayed 2 nights in July 2019

Great location”

The hotel was very modern and clean. Location was also good, quite near to the mall.

Reviewed November 09, 2019

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Dear Lei, Greetings from Novotel Chiang Mai Nimman Journeyhub. Thank you very much for TOP score rating review on us and we look forward to welcome you back again soon. Best regards, The management team

Responded November 11, 2019
Novotel Chiangmai Nimman Journeyhub
10.0
Exceptional
Teck from Thailand
Couple
Superior King Bed with Balcony
Stayed 2 nights in March 2020

Exceptional”

Second time staying here. Good walking distance to Maya Mall and One Nimman. In fact even walkable to Warm Up if you can afford the time. Rooms are big and clean. Staff are friendly.

Reviewed March 06, 2020

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Dear Teck, Greetings from Novotel Chiang Mai, Thank you very much for TOP score rating review from your latest stay ! We are glad to know that your overall stay was excellent and hope to see you back again soon. Best regards, The management team

Responded March 10, 2020
Novotel Chiangmai Nimman Journeyhub
6.8
Good
Andrew from Australia
Business traveler
Superior King Bed with Balcony
Stayed 2 nights in November 2019

Good”

Hotel itself is fine but location not great. Away from heart of the city and right on the flight path to the airport. Manages to be isolated and noisy at the same time. Had a balcony view of a patch of derelict land. Staff are nice. Ok for a transit maybe but would not stay there if I wanted to enjoy my time or had work in the city.

Reviewed November 07, 2019

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Dear Andrew, Greetings from Novotel Chiang Mai Nimman Journeyhub. Allow me to thank you for sharing your stay experience at Novotel Chiang Mai Nimman Journeyhub. I truly appreciate your kind comments on all perspectives from our facilities to services. Your constructive comments are of immense value in providing a focus for improvement of Novotel Chiang Mai products and services. Thank you for giving us the opportunity of improving our services. I remain hopeful we will hear from you again and have a chance to welcome you to stay with us again soon. Best regards, The management team.

Responded November 08, 2019
Novotel Chiangmai Nimman Journeyhub
7.6
Very good
Sanpawat from Thailand
Couple
Deluxe King Room
Stayed 1 night in July 2019

Locations, locations”

right underneath the flightpath of the taking off plane from the airport sits a newly built, cosy (reads small) hotel that's more apartment like (yet with a full international chain service level and staff) with modern facilities, decor that's best for the partying type, best suited for those with their eye to explore Nimman rd. right next door, not a relaxing stay even with the very best blackout curtain with the full blast of planes taking off and a construction site next door. despite being designed to death, with many nice touches many little detail like lighting levels in the room whrere it's needed like, making up dresser mirror, the intermittent hot water that swings between scalding and freezing from one second to another, and paper thin walls that lets you hear all the rooms on your floor bang their door on the way to checking out, other little details shows that it this is indeed this chain's first hotel in the region from dimly lit floors to nonexistent car parking

Reviewed July 31, 2019

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Dear Sanpawat, Thank you for taking the time to share with us your constructive feedback regarding your recent stay at Novotel Chiang Mai Nimman Journeyhub. I am sorry to hear that your stay experience did not meet your expectation. Please rest assured that your feedback has been forwarded to department concerned including of management team to review rectification and further improvements in order to provide our valued guests with the best comfort and experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, The management team.

Responded August 19, 2019
Novotel Chiangmai Nimman Journeyhub
10.0
Exceptional
Phuwadon from Thailand
Solo traveler
Deluxe King Room
Stayed 2 nights in July 2019

great stay and super comfy.”

It would be great if you can install more light at cosmetic mirror zone.

Reviewed July 06, 2019

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Dear Kh Phuwadon, Greetings from Novotel Chiang Mai, Many thanks for your kind feedback! it is always a pleasure to receive positive review & Duly noted for your comment, We are looking forward to welcoming you again soon. Best regards Management team,

Responded July 15, 2019
Novotel Chiangmai Nimman Journeyhub
8.0
Excellent
Yoshiyuki from Japan
Solo traveler
Superior King Bed with Balcony
Stayed 3 nights in September 2019

Very good”

5 min to Maya shopping mall, 3 min to seven eleven by foot. No local restaurant near there. Roof top swimming pool is comfortable to relax to see mountains.

Reviewed September 20, 2019

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Dear Yoshiyuki, Greetings from Novotel Chiang Mai Nimman Journeyhub. Thank you very much for your positive review on our hotel and we look forward to welcoming you back to Novotel Chiang Mai a gain soon. Best regards, Novotel Team

Responded September 23, 2019
Novotel Chiangmai Nimman Journeyhub
7.2
Very good
Biona from Singapore
Couple
Deluxe King Room
Stayed 5 nights in August 2019

Lovely Hotel BUT....”

We had an excellent stay in the Novotel. The bed was extremely comfortable and the room decently sized. The downside is the Novotel receives ALOT of tour tourists and breakfast with these tourists are horrendous. Also, the cafe staff tried their best, but struggled to replenish the food options as well as to clean up the cafe space in good timing. Overall a lovely stay, just too many busloads of group tourists who are not very civil in their behaviour. PS, we stay at this hotel in the off-peak season >.< Dear Novotel, could you pls use real butter for breakfast rather than shortening/magarine. Novotel is after all a french hotel yeah? :)

Reviewed August 21, 2019

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Dear Biona, Warm greetings from Novotel Chiang Mai Nimman Journeyhub, Thank you for taking the time to give us your valuable and constructive feedback. We apologize for the inconvenience caused due to Group tourists behavior. I assure you that we are in process of fixing this problem. We are currently talking to tour guides who have contracts with us to brief their respective teams before they start travelling. We hope this solution works out in everybody’s favor. We would like to inform that butter on buffet breakfast as I have investigated and was confirmed by our Chef we have using real butter. Again, thank you for taking the time to voice your experience at our hotel; we hope to have the chance of hosting you again in order to provide the true Novotel service. Best regards, Novotel management team.

Responded August 22, 2019
Novotel Chiangmai Nimman Journeyhub
9.6
Exceptional
bunphot from Thailand
Couple
Superior King Bed with Balcony
Stayed 1 night in January 2021

Nice Novotel”

A bit away from Nimman (5 mins walk) but the hotel is nice. New and clean. Room amenities is good.

Reviewed January 11, 2021

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Dear Khun Bunphot, Greetings from Novotel Chiang Mai Nimman Journeyhub, Thank you for taking the time to share your experience with us! We absolutely loved your review and very happy to see our unique concept and atmosphere left you with an amazing stay. Please know that your comments will be shared with the team and I am sure this will serve as encouragement to them to continue with their all-star service. Wishing you a great day and hope to have you back in the not so distant future! Sincerely, Piyaporn M. Duty Manager

Responded January 11, 2021
Novotel Chiangmai Nimman Journeyhub
6.8
Good
Gladys from Thailand
Couple
Deluxe Twin Room
Stayed 1 night in October 2019

Good”

New hotel, clean room. Pool is a bit small but if no crowd, it’s ok. The street is very congested, bad traffic.

Reviewed October 13, 2019

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Dear Gladys, Greetings from Novotel Chiang Mai Nimman Journeyhub. Thank you for constructive feedback and we take well noted on your comments in further action improvement our hotel products and services. We hope to have you back here again and we can show you that how we care of your voice. Best regards, The Management team.

Responded October 15, 2019
Novotel Chiangmai Nimman Journeyhub
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