Novotel Queenstown Lakeside

4 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Corner Earl Street & Marine Parade , Queenstown City Center, Queenstown, New Zealand, 9197

Highlights

Ideal location

- Lakeside location puts guests within easy flat walking distance to Que...

Novatel hotel is the perfect location for Queenstown holiday
Great view

- Rooms and suites offer clear lake and garden views, with some rooms fe...

The lake-view rooms are worth their money.
Great breakfast

- Breakfast buffet receives praise for being fresh, plentiful and substa...

Excellent breakfast and restaurant.
Great food & dining

Excellent breakfast and restaurant.
Great for children

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Golf course

Sauna

About us

Immerse yourself in vibrant Queenstown at Novotel Queenstown Lakeside. This centrally located hotel offers easy access to shopping, dining, and activities. Enjoy comfortable rooms with a balcony/terrace and free Wi-Fi. Indulge in breakfast with stunning lake views. Explore nearby attractions like the Creative Queenstown Arts & Crafts Market and Moa Statue. Rejuvenate in the sauna and enjoy complimentary toiletries. Book now for adventure, convenience, and relaxation for two travelers at Novotel Queenstown Lakeside. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Queenstown every 7 minutes on Agoda.com
Location 9.6
Service 8.7
Cleanliness 8.6
Room comfort and quality 8.4

Based on 1,075 verified reviews

Location score out of 10
Service score out of 10
Cleanliness score out of 10
Room comfort and quality score out of 10
Facilities score out of 10
Value for money score out of 10
  • "Novatel hotel is the perfect location for Queenstown holiday"
  • "If you have a young family, you can’t beat this location."
  • "The staff ware amazing nothing was too hard for them."
  • "So central to everything! Loved our stay at the Novotel."
  • "Would definitely recommend and will stay here again."
tooltip

Nearest transportation options

The Queenstown Bus Station is within 0.3 km

See map

9.6Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
tooltip

There are 267 places in walking distance!

Parking
Available
Walkable places
Vesta Design Store
50 m
toi o tahuna
60 m
Silver Fern Gallery
70 m
Artbay Gallery
110 m
St Peter's Anglican Church
110 m
Popular landmarks
Queenstown Mall
220 m
Ben Lomond Track
700 m
Queenstown Hill
720 m
Kiwi Birdlife Park
730 m
The Remarkables Ski Area
12.1 km
Closest landmarks
The Ballarat
140 m
Eichardt's Bar
150 m
Queenstown Post Shop
170 m
Unichem
190 m
Kawarau Jet
190 m

Good to know

Value for money8.1
Distance to city center0.1 Km
Location rating9.6
Nearest airportQueenstown Airport (ZQN)
Distance to airport6.7 km

Select your room

1/17

2 Double Beds

26 m²/280 ft²
Max 4 adults
2 double beds
  • Mountain view
  • Mobility accessibility
  • Transfer shower
  • Electric kettle
  • Bathrobes
  • Bathtub
  • Cleaning products
  • Hair dryer
  • Mirror
  • Private bathroom
1/15

Standard King Bed

26 m²/280 ft²
Max 2 adults
1 king bed
  • Mountain view
  • Electric kettle
  • Bathtub
  • Cleaning products
  • Hair dryer
  • Private bathroom
  • Shower
  • Toiletries
  • Towels
  • Internet access – LAN
1/13

Standard 2 double beds

26 m²/280 ft²
Max 4 adults
2 double beds
Preferred by Couples
  • Electric kettle
  • Bathtub
  • Cleaning products
  • Hair dryer
  • Mirror
  • Private bathroom
  • Separate shower/bathtub
  • Shower
  • Toiletries
  • Towels
1/12

One Bedroom Apartment

52 m²/560 ft²
Max 2 adults
1 double bed
  • Lake view
  • Mobility accessibility
  • Transfer shower
  • Electric kettle
  • Bathrobes
  • Bathtub
  • Hair dryer
  • Mirror
  • Private bathroom
  • Shower
1/11

Standard King Room

26 m²/280 ft²
Max 2 adults
1 king bed
  • Mobility accessibility
  • Transfer shower
  • Electric kettle
  • Bathtub
  • Hair dryer
  • Mirror
  • Shower
  • Toiletries
  • Internet access – LAN
  • Internet access – wireless
1/10

King

26 m²/280 ft²
Max 2 adults
1 king bed
  • Lake (partial view) view
  • Electric kettle
  • Bathrobes
  • Bathtub
  • Hair dryer
  • Mirror
  • Shower
  • Toiletries
  • Towels
  • Internet access – LAN
1/9

Two Double Beds

26 m²/280 ft²
Max 4 adults
2 double beds
  • Lake (partial view) view
  • Electric kettle
  • Bathrobes
  • Bathtub
  • Hair dryer
  • Mirror
  • Shower
  • Toiletries
  • Towels
  • Internet access – LAN
1/7

Standard Queen

26 m²/280 ft²
Max 2 adults
1 queen bed
  • Garden view
  • Mobility accessibility
  • Roll-in shower
  • Transfer shower
  • Electric kettle
  • Bathtub
  • Cleaning products
  • Hair dryer
  • Private bathroom
  • Shower
1/1

Standard King Room with Alpine View

26 m²/280 ft²
Max 2 adults
1 king bed
  • Mountain view
  • Hair dryer
  • Shower
  • Toiletries
  • Internet access – wireless
  • Satellite/cable channels
  • Video game console
  • Wi-Fi [charges apply]
  • Air conditioning
  • Blackout curtains
1/1

Standard Two Double Room with Alpine View

26 m²/280 ft²
Max 5 adults
2 double beds
  • Mountain view
  • Hair dryer
  • Shower
  • Toiletries
  • Internet access – wireless
  • Satellite/cable channels
  • Video game console
  • Wi-Fi [charges apply]
  • Air conditioning
  • Blackout curtains

Frequently asked questions

For your convenience when traveling around the city, Novotel Queenstown Lakeside provides shuttle service right where you need it making it easy for you to get to places smoothly.

Novotel Queenstown Lakeside features free fitness center that is opportunely located at the tip of your finger, making it possible for you to get your daily exercise in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Novotel Queenstown Lakeside offers car park onsite with charges applied for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While on vacation with your family, your children can also experience the fun in sports and recreation facilities offered at Novotel Queenstown Lakeside such as children's playground.

The average travel time to get from Novotel Queenstown Lakeside to the airport is 15 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

Novotel Queenstown Lakeside has a total of 273 rooms.

Novotel Queenstown Lakeside's most popular month where verified visitors have stayed the most is in January.

Verified business travelers that have stayed at this property have given Novotel Queenstown Lakeside an average rating of 8.0. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given Novotel Queenstown Lakeside an average rating of 8.2. You can look up more detailed customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given Novotel Queenstown Lakeside an average rating of 8.6. You can check out more specific customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given Novotel Queenstown Lakeside an average rating of 8.3. You can look up on more specific customer testimonials, and comments for this property down in the review section.

Wake up to a fantastic buffet and continental breakfast at Novotel Queenstown Lakeside. Guests can enjoy breakfast offered with an additional charge of 37 NZD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Novotel Queenstown Lakeside

More about Novotel Queenstown Lakeside

Experience Luxury and Convenience at Novotel Queenstown Lakeside

Welcome to Novotel Queenstown Lakeside, a 4-star hotel located in the heart of Queenstown, New Zealand. With its prime location, stunning views, and exceptional service, this hotel offers the perfect blend of luxury and convenience for both leisure and business travelers. Check-in at Novotel Queenstown Lakeside begins at 02:00 PM, allowing you to start your stay at your own pace. The hotel's warm and welcoming staff will ensure a smooth and efficient check-in process, making you feel right at home from the moment you arrive. And when it's time to check-out, you have until 11:00 AM to bid farewell to this remarkable hotel. Built in 1987 and last renovated in 2007, Novotel Queenstown Lakeside combines contemporary design with a touch of timeless elegance. The hotel's modern amenities and stylish decor create an inviting atmosphere, perfect for relaxation and rejuvenation. With 273 well-appointed rooms, you'll find comfort and tranquility in every corner, allowing you to unwind after a day of exploring the beautiful Queenstown. Conveniently located just 15 minutes away from the airport, Novotel Queenstown Lakeside offers easy access to all that Queenstown has to offer. Whether you're here for business or pleasure, the hotel's proximity to the city center, just 0.1 km away, allows you to explore the vibrant streets, indulge in local cuisine, and experience the city's lively atmosphere. Families traveling with children will find Novotel Queenstown Lakeside to be a perfect choice. The hotel's child policy allows children between the ages of 3 to 15 to stay free of charge, ensuring a hassle-free and enjoyable stay for the whole family. Create lasting memories as you explore the wonders of Queenstown together, knowing that your little ones are well taken care of. Experience the best of Queenstown with Novotel Queenstown Lakeside as your base. From its convenient location to its exceptional service and comfortable accommodations, this hotel offers everything you need for an unforgettable stay. Book your stay today and immerse yourself in the beauty and excitement of Queenstown, New Zealand.

Unwind and Indulge in Endless Entertainment at Novotel Queenstown Lakeside

Novotel Queenstown Lakeside is a haven for entertainment enthusiasts, offering an array of facilities that cater to every interest. Whether you're in the mood for shopping, unwinding with a drink, or pampering yourself in a hot tub and sauna, this hotel has it all. Step into the hotel's shops and discover a world of fashion, accessories, and souvenirs. Indulge in some retail therapy and bring back a piece of Queenstown with you. After a day of exploring the breathtaking landscapes, head to the bar and treat yourself to a refreshing beverage. Sip on a handcrafted cocktail or sample the finest wines from the region as you soak in the stunning views of Lake Wakatipu. For those seeking relaxation, the hot tub and sauna provide the perfect retreat. Immerse yourself in the warm waters of the hot tub and let your worries melt away. Alternatively, rejuvenate your body and mind in the sauna, leaving you feeling refreshed and revitalized. Surrounded by lush greenery, the hotel's garden offers a serene escape from the bustling city. Take a leisurely stroll amidst the vibrant flowers and manicured lawns, or simply find a quiet spot to unwind and enjoy the tranquility. If you're in the mood for some friendly competition, head to the games room and challenge your friends or family to a variety of exciting games. From pool and foosball to board games and arcade classics, there's something for everyone to enjoy. At Novotel Queenstown Lakeside, entertainment knows no bounds. Indulge in a world of shopping, relaxation, and fun, all within the comfort of this exceptional hotel.

Stay Active and Energized at Novotel Queenstown Lakeside

At Novotel Queenstown Lakeside, we understand the importance of staying active and energized during your stay. That's why we offer a range of sports facilities to cater to all your fitness needs. For golf enthusiasts, our hotel boasts a stunning on-site golf course. Whether you are a beginner or a seasoned pro, you can enjoy a round of golf amidst the breathtaking scenery of Queenstown. Tee off and challenge yourself while taking in the panoramic views of the surrounding mountains and Lake Wakatipu. If you prefer to work up a sweat indoors, our free fitness center is fully equipped with state-of-the-art exercise machines and equipment. Stay on top of your fitness routine and enjoy a vigorous workout session, all within the comfort of our hotel. Our fitness center is open 24/7, so you can exercise at your convenience, whether it's early in the morning or late at night. For those who love winter sports, Novotel Queenstown Lakeside is the perfect base for your skiing adventures. With easy access to some of New Zealand's best ski fields, you can hit the slopes and experience the thrill of skiing or snowboarding. After a day on the mountain, return to our cozy hotel and relax in comfort. No matter your sporting preference, Novotel Queenstown Lakeside has you covered. Stay active, energized, and make the most of your stay with our exceptional sports facilities.

Convenient Facilities at Novotel Queenstown Lakeside

Novotel Queenstown Lakeside offers a range of convenient facilities to ensure a comfortable and hassle-free stay for guests. With 24-hour room service, guests can enjoy delicious meals and snacks delivered right to their doorstep, making dining in the comfort of their room a breeze. The hotel also provides laundry service and dry cleaning, allowing guests to keep their clothes fresh and clean throughout their stay. Additionally, the daily housekeeping service ensures that rooms are always tidy and well-maintained. For added convenience, Novotel Queenstown Lakeside offers safety deposit boxes to keep valuable belongings secure, as well as a concierge service to assist with any travel arrangements or recommendations. Free Wi-Fi is available in all rooms and public areas, allowing guests to stay connected and easily access information. The hotel also features a designated smoking area for guests who smoke. Express check-in/check-out and luggage storage services are provided, making arrival and departure hassle-free. With these convenient facilities, Novotel Queenstown Lakeside ensures that guests have everything they need for a comfortable and enjoyable stay.

Convenient Transport Facilities at Novotel Queenstown Lakeside

At Novotel Queenstown Lakeside, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of transport facilities to ensure your stay in Queenstown is hassle-free. Whether you're arriving by car or need assistance with exploring the beautiful surroundings, we've got you covered. For guests arriving by car, we provide convenient valet parking and an onsite car park. Rest assured that your vehicle will be safe and secure during your stay. Please note that car park charges are applied. If you prefer to leave the driving to someone else, our shuttle service is available to take you to and from the airport or other nearby attractions. Our friendly and knowledgeable staff will be more than happy to assist you with any transportation needs you may have. Additionally, our ticket service is here to help you plan and book your adventures in Queenstown. Whether you're looking to explore the stunning Milford Sound or embark on an adrenaline-pumping bungee jump, our team can provide you with the necessary information and assist you in securing your tickets. At Novotel Queenstown Lakeside, we strive to make your stay as comfortable and convenient as possible. With our range of transport facilities, you can focus on enjoying all that Queenstown has to offer without worrying about the logistics.

Modern Comfort and Convenience at Novotel Queenstown Lakeside

At Novotel Queenstown Lakeside, guests can expect a range of modern and convenient room facilities to enhance their stay. Each room is equipped with air conditioning, ensuring a comfortable temperature throughout the year. Stay up-to-date with the latest news by enjoying a complimentary daily newspaper. For entertainment, guests can indulge in a selection of in-house movies on the television provided in every room. Pamper yourself with the convenience of a hair dryer, available in each room for your personal grooming needs. Stay connected with the world through satellite/cable TV, offering a variety of channels for your viewing pleasure. Quench your thirst or enjoy a quick snack with the well-stocked mini bar and refrigerator. Step out onto your own private balcony or terrace and soak in the breathtaking views of Queenstown. Whether you prefer to relax and unwind or stay connected, Novotel Queenstown Lakeside's room facilities are designed to cater to your every need.

Indulge in a Culinary Delight at Novotel Queenstown Lakeside

At Novotel Queenstown Lakeside, you can embark on a gastronomic journey like no other. With a range of dining facilities available, your taste buds are in for a treat. Start your day off right with a delectable continental breakfast, served fresh and abundant at the breakfast buffet. From freshly baked pastries to a variety of cereals, fruits, and hot dishes, there's something to satisfy every craving. For those looking for a quick pick-me-up or a casual bite, the hotel's coffee shop is the perfect spot. Enjoy a freshly brewed cup of coffee or indulge in a selection of light snacks and sandwiches. If you prefer a more formal dining experience, head over to the hotel's restaurant, where you can savor a diverse menu of international and local cuisines. From mouthwatering steaks to flavorful seafood dishes, each bite is a burst of flavors that will leave you craving for more. Whether you're in the mood for a midnight snack or a late-night feast, the 24-hour room service ensures that you can satisfy your cravings at any time. Additionally, the shared kitchen facilities allow guests to prepare their own meals, giving you the flexibility to cook up your favorite dishes. With daily housekeeping, you can rest assured that your dining experience will be complemented by a clean and inviting atmosphere. So, come and experience the culinary delights at Novotel Queenstown Lakeside, where every meal is an unforgettable experience.

Comfort and Variety at Novotel Queenstown Lakeside

Novotel Queenstown Lakeside offers a range of comfortable and spacious rooms to suit every traveler's needs. With options such as 2 Double Beds, King, Standard 2 Double Beds, Standard King Bed, Standard King Room, Standard Queen, and Two Double Beds, guests can choose the perfect accommodation that caters to their preferences. Whether you're traveling with family, friends, or on a solo adventure, Novotel Queenstown Lakeside has the ideal room for you. By booking these rooms on Agoda, guests can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates and exclusive deals, ensuring that you get the most value for your money. With Agoda's user-friendly platform, finding and booking your preferred room at Novotel Queenstown Lakeside is quick and easy. Experience a seamless booking process and secure your dream room at this exceptional hotel through Agoda today.

Explore the Vibrant Queenstown City Center

Nestled in the heart of Queenstown, New Zealand, Novotel Queenstown Lakeside offers an unrivaled location for exploring the vibrant Queenstown City Center. With its picturesque setting on the shores of Lake Wakatipu and surrounded by majestic mountains, Queenstown is known as the adventure capital of New Zealand, and the city center is where all the action happens. Step outside the hotel and find yourself immersed in a bustling hub of activity. Wander down the vibrant streets lined with boutique shops, charming cafes, and world-class restaurants. Indulge in some retail therapy and discover unique souvenirs, local artwork, and high-end fashion. After a day of shopping, treat yourself to a delicious meal at one of the many restaurants offering a diverse range of cuisines, from traditional New Zealand fare to international favorites. Queenstown City Center is not only a shopper's paradise but also a gateway to thrilling adventures. Adrenaline junkies can take part in a wide range of activities, including bungee jumping, jet boating, skydiving, and paragliding. For those seeking a more relaxed experience, take a leisurely stroll along the picturesque waterfront, hire a bike to explore the surrounding trails, or hop on a scenic cruise on Lake Wakatipu. Whether you're looking for adventure, relaxation, or simply want to soak up the vibrant atmosphere, Queenstown City Center has something for everyone. Stay at Novotel Queenstown Lakeside and experience the best of this captivating destination right at your doorstep.

Convenient Transportation from Queenstown Airport to Novotel Queenstown Lakeside

Located in the heart of Queenstown City Center, Novotel Queenstown Lakeside is a popular choice for travelers seeking a comfortable and convenient stay in Queenstown, New Zealand. When it comes to getting to the hotel from Queenstown Airport, you have a few options to choose from. The most convenient and time-saving option is to take a taxi or a private airport transfer directly to the hotel. The journey from the airport to Novotel Queenstown Lakeside takes approximately 15 minutes, depending on traffic conditions. Taxis are readily available at the airport, and the hotel also offers a dedicated concierge service to assist guests with arranging transportation. If you prefer public transportation, you can take the Connectabus, a reliable and affordable bus service that operates between Queenstown Airport and the city center. The bus stop is conveniently located just outside the airport terminal, and the journey to Novotel Queenstown Lakeside takes around 20 minutes. The bus service operates at regular intervals throughout the day, making it a convenient option for budget-conscious travelers. No matter which transportation option you choose, you'll be greeted with stunning views of Queenstown's picturesque landscapes as you make your way to Novotel Queenstown Lakeside. With its prime location and easy accessibility, this hotel is the perfect choice for both business and leisure travelers looking to explore the beauty of Queenstown, New Zealand.

Discover the Natural Beauty and Exciting Attractions near Novotel Queenstown Lakeside

Nestled in the heart of Queenstown, Novotel Queenstown Lakeside offers an ideal base for exploring the stunning natural beauty and exciting attractions that surround it. Just a stone's throw away from the hotel, you'll find Queenstown Gardens, a picturesque oasis boasting beautifully manicured lawns, vibrant flower beds, and serene walking trails. Take a leisurely stroll through the gardens and enjoy breathtaking views of Lake Wakatipu and the Remarkables mountain range. For nature enthusiasts, Kiwi Birdlife Park is a must-visit attraction located within walking distance from the hotel. Here, you can get up close and personal with New Zealand's unique wildlife, including the iconic kiwi bird. Explore the park's lush native forest, learn about conservation efforts, and witness captivating bird shows. If you're seeking a bit of adventure, Queenstown Hill is just a short drive away. Embark on a scenic hike up the hill and be rewarded with panoramic views of the surrounding mountains and the glistening Lake Wakatipu. For a taste of local culture, head to Queenstown Mall, a vibrant hub filled with boutique shops, restaurants, and art galleries. Indulge in some retail therapy, sample delicious local cuisine, and admire the works of talented local artists. For those looking to explore the great outdoors, the famous Ben Lomond Track and Queenstown Trail are easily accessible from the hotel. Lace up your hiking boots and conquer the challenging Ben Lomond Track, which offers breathtaking views from its summit. Alternatively, hop on a bike and embark on the Queenstown Trail, a network of scenic cycling routes that wind through picturesque landscapes. If you're feeling lucky, a visit to SkyCity Queenstown Casino is a must. Try your hand at the gaming tables or enjoy live entertainment in a vibrant atmosphere. For a touch of history, explore the Queenstown Cemetery, where you can learn about the town's pioneers and enjoy peaceful surroundings. Finally, don't miss the opportunity to hike the Tiki Trail, a scenic route that leads to the iconic Skyline Queenstown complex. Enjoy sweeping views of the town and the Remarkables as you make your way up to the summit. To top it all off, make sure to snap a photo with the Moa Statue, a quirky landmark that pays homage to New Zealand's extinct giant bird. With its prime location and proximity to these incredible landmarks and attractions, Novotel Queenstown Lakeside is the perfect choice for an unforgettable Queenstown adventure.

Convenient Public Transport Stations near Novotel Queenstown Lakeside

Located in the heart of Queenstown, Novotel Queenstown Lakeside offers easy access to several public transport stations, including the Queenstown Bus Station. Just a short stroll from the hotel, the Queenstown Bus Station is a hub for various bus routes, making it convenient for guests to explore the stunning surroundings of Queenstown. Whether you're planning to visit the nearby ski resorts, embark on a scenic tour, or simply explore the town, the Queenstown Bus Station provides a reliable and efficient mode of transportation. Another public transport option near Novotel Queenstown Lakeside is the Skyline Gondola and Luge. Situated within walking distance from the hotel, this iconic attraction offers breathtaking views of the Remarkables mountain range and Lake Wakatipu. Guests can take a scenic ride on the gondola and enjoy panoramic vistas before trying their hand at the thrilling luge ride. The Skyline Gondola and Luge is not only a popular tourist attraction but also a convenient transport option for those looking to explore the surrounding area. In addition to the Queenstown Bus Station and the Skyline Gondola and Luge, Novotel Queenstown Lakeside is also close to the Steamer Wharf, which serves as a departure point for various lake cruises. From the Steamer Wharf, guests can embark on a scenic cruise on Lake Wakatipu, admiring the stunning landscapes and enjoying the fresh mountain air. Whether you're looking to relax on a leisurely cruise or explore the nearby islands, the Steamer Wharf offers a convenient and picturesque transport option for guests staying at Novotel Queenstown Lakeside.

A Gastronomic Adventure Awaits

Novotel Queenstown Lakeside is surrounded by an array of exceptional restaurants that are sure to satisfy every palate. Indulge in the legendary Fergburger, known for its mouthwatering gourmet burgers that have gained worldwide acclaim. For a delectable dining experience, Flame Bar & Grill offers a tantalizing menu of succulent steaks and grilled seafood. Bespoke Kitchen is a haven for health enthusiasts, serving up wholesome and organic dishes made from locally sourced ingredients. Craving a juicy burger? Devil Burger is the go-to spot, serving up deliciously messy creations that are worth every bite. For a taste of Mexican street food, head to Taco Medic Searle Lane and savor their authentic tacos bursting with flavors. Pizza lovers will be delighted at Fat Badgers Pizza Bar Queenstown, where you can enjoy a variety of mouthwatering pizzas made with love. Blue Kanu is a fusion restaurant that combines Pacific and Asian flavors, creating unique and unforgettable dishes. Seafood enthusiasts will find their paradise at FINZ Seafood & Grill, where fresh seafood is expertly prepared and served with flair. Pog Mahones Irish Pub & Restaurant offers a warm and lively atmosphere, perfect for enjoying traditional Irish fare and a pint of Guinness. And for those looking to sample a wide selection of craft beers, Atlas Beer Cafe is the place to be, with an extensive beer menu that will impress even the most discerning beer connoisseur. With such a diverse range of dining options just steps away from the hotel, guests at Novotel Queenstown Lakeside are in for a gastronomic adventure.

Shop 'til you drop in Queenstown

Located in the heart of Queenstown, Novotel Queenstown Lakeside is surrounded by a plethora of shopping landmarks. Just steps away from the hotel, you'll find The Remarkable Sweetshop, where you can indulge your sweet tooth with a wide selection of delectable treats. For those looking to get creative, The Bead Shop offers a treasure trove of beads and jewelry-making supplies. If you're in need of ski gear, Gravity Action Ski Hire has you covered with a range of high-quality equipment. Out There Clothing is the go-to destination for fashion-forward travelers, offering stylish and unique clothing options. Nine Body Coverage is a haven for beauty enthusiasts, with a variety of skincare and beauty products to choose from. In The Pink is a boutique store that specializes in women's fashion, offering a curated collection of trendy clothing and accessories. For those who love fresh produce and gourmet delights, the Mediterranean Market is a must-visit, offering a wide array of local and international food products. Steamer Wharf is a vibrant waterfront area that houses a variety of shops and boutiques, perfect for leisurely strolls and retail therapy. Art and Nature of Queenstown showcases the talents of local artists, featuring a range of beautiful artworks and handmade crafts. Finally, DF Souvenirs is the place to go for unique mementos and souvenirs to remember your trip by. With such a diverse range of shopping options right at your doorstep, Novotel Queenstown Lakeside is the perfect base for a shopping adventure in Queenstown.

Affordable Luxury at Novotel Queenstown Lakeside

Looking for a luxurious stay in Queenstown without breaking the bank? Look no further than Novotel Queenstown Lakeside. With an average price of $214 per room, this hotel offers exceptional value for money compared to the city's average price of $222 per room. Nestled in the heart of Queenstown, Novotel Queenstown Lakeside offers stunning views of Lake Wakatipu and the surrounding mountains. The hotel's modern and stylish rooms are designed with comfort and convenience in mind, featuring plush bedding, spacious bathrooms, and all the amenities you need for a relaxing stay. Whether you're visiting Queenstown for business or leisure, Novotel Queenstown Lakeside has something to offer everyone. From its convenient location near popular attractions and restaurants to its range of on-site facilities including a fitness center, sauna, and restaurant, this hotel ensures a memorable and enjoyable stay. Experience affordable luxury at Novotel Queenstown Lakeside and make your trip to Queenstown truly unforgettable.

Excellent Service and Clean Rooms

The Novotel Queenstown Lakeside in Queenstown, New Zealand has received rave reviews from its guests. One recurring theme in the reviews is the excellent service provided by the staff. Guests have consistently mentioned the friendly and hospitable nature of the hotel staff, making their stay even more enjoyable. Another highlight of the hotel is the cleanliness of the rooms. Guests have praised the housekeeping crew for their attention to detail, ensuring that the rooms are spotless. The comfortable and modern rooms have also been a hit with guests, with many mentioning the comfortable beds and the overall comfort of their stay. With its perfect location and excellent lake view, it's no wonder that guests are eager to recommend the Novotel Queenstown Lakeside to their friends and plan to return again and again.

Unforgettable Stay at Novotel Queenstown Lakeside

Novotel Queenstown Lakeside is a truly remarkable hotel that has consistently received positive customer ratings. With an overall rating of 8.6, it is evident that guests have had an unforgettable experience during their stay. The hotel's exceptional value for money, with a rating of 8.1, ensures that guests feel they have received excellent service and amenities without breaking the bank. One of the standout features of Novotel Queenstown Lakeside is its impressive facilities, which have been rated at 8.1. From the moment guests step into the hotel, they are greeted with modern and well-maintained facilities that cater to their every need. Whether it's the well-equipped fitness center, the relaxing sauna, or the inviting outdoor terrace, guests are spoiled for choice when it comes to leisure and entertainment options. The cleanliness of Novotel Queenstown Lakeside is another aspect that guests consistently rave about, with a rating of 8.7. The hotel's housekeeping team goes above and beyond to ensure that every corner of the property is immaculate. From the spotless rooms to the pristine public areas, guests can relax and enjoy their stay in a clean and hygienic environment. Furthermore, the hotel's unbeatable location, with a rating of 9.6, is a major highlight for guests. Situated right in the heart of Queenstown, guests are treated to breathtaking views of Lake Wakatipu and the surrounding mountains. The hotel's proximity to popular attractions, restaurants, and shops allows guests to easily explore and immerse themselves in the vibrant atmosphere of Queenstown. The comfort of the accommodations at Novotel Queenstown Lakeside is also highly praised, with a rating of 8.5. The spacious and well-appointed rooms provide a cozy retreat after a day of adventure or relaxation. Guests can sink into plush beds, enjoy modern amenities, and unwind in a serene ambiance. Last but not least, the staff performance at Novotel Queenstown Lakeside is exceptional, with a rating of 8.7. The friendly and professional staff members go above and beyond to ensure that guests have a memorable stay. From the warm welcome at check-in to the attentive service throughout the stay, guests feel valued and well taken care of. Overall, Novotel Queenstown Lakeside is a hotel that consistently exceeds expectations, as reflected in its outstanding customer ratings. With its exceptional value, impressive facilities, impeccable cleanliness, unbeatable location, comfortable accommodations, and exceptional staff performance, guests are guaranteed an unforgettable stay at this remarkable hotel.

Show less

Amenities and facilities

Excellent8.1

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Czech
  • Dutch
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Hot tub
  • Outdoor recreational features
  • Sauna
  • Skiing
  • Ticket services
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathtub
  • Coffee/tea maker
  • Concierge
  • Electric kettle
  • Fitness club privileges
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Non-smoking
  • Shower
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Vegetarian
Restaurants on site
Elements Restaurant
  • Cuisine: Local
  • Menu: Buffet
Elements Bar
  • Cuisine: Local
  • Menu: Buffet

Location

Corner Earl Street & Marine Parade , Queenstown City Center, Queenstown, New Zealand, 9197

Exceptional9.6

Location

Airports
  • Queenstown Airport (ZQN)
    6.7 km
  • Wanaka Airport (WKA)
    57.4 km
Public transportation
  • The Queenstown Bus Station
    300 m
  • Arthurs Point Bus Stop
    4.5 km
Hospital or clinic
  • Unichem
    190 m
Shopping
  • Remarkables Market
    6.7 km
Convenience store
  • Alpine Foodcentre
    330 m
Cash withdrawal
  • ATM
    170 m

What's nearby

Popular landmarks
  • Queenstown Gardens
    110 m
  • Queenstown Mall
    220 m
  • Ben Lomond Track
    700 m
  • Queenstown Hill
    720 m
  • Kiwi Birdlife Park
    730 m
  • The Remarkables Ski Area
    12.1 km
  • Coronet Peak
    13.2 km
  • Chard Farm Winery
    17.4 km
  • Gibbston Valley Winery
    20.0 km
  • Peregrine Wines
    22.8 km
Nearby landmarks
  • Vesta Design Store
    50 m
  • toi o tahuna
    60 m
  • Silver Fern Gallery
    70 m
  • Artbay Gallery
    110 m
  • St Peter's Anglican Church
    110 m
  • Queenstown Gardens
    110 m
  • Minibar
    120 m
  • The Ballarat
    140 m
  • Eichardt's Bar
    150 m
  • Bardeaux Wine Bar
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
  • Reception open until23:59
  • Check-out from00:00
  • Check-in until23:59
Getting around
  • Distance from city center0.1 Km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)37 NZD
The property
  • Year property opened1987
  • Number of floors4
  • Room voltage240
  • Number of rooms 273
  • Most recent renovation2007
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee50 NZD

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Queenstown Lakeside from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 8.0
  • 8.4
  • 10
  • 9.6
  • 10
  • 9.6
  • 7.2
  • 8.8
  • 10

Most recent

From 1,075 reviews

  • Location score 9.6 out of 10 and is a high score in Queenstown
  • Service score 8.7 out of 10 and is a high score in Queenstown
  • Cleanliness score 8.6 out of 10
  • Room comfort and quality score 8.4 out of 10
  • Facilities score 8.1 out of 10
  • Value for money score 8.1 out of 10

Review summary

Powered by OpenAI

Guests love the superb location of this hotel with plenty of dining options nearby. The staff provides excellent customer service and are friendly and attentive. The rooms are clean and comfortable with plush beds for a relaxing stay. This hotel is conveniently located for guests who want to explore nearby gardens, restaurants, and the beach.

Few guests mentioned room cleanliness issues with dirty carpets and bedding in 5 out of many reviews. Some felt that rooms need renovation and updates in 3 out of many reviews.

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 52 reviews
sentiment-positive-indicator
100% Positive

Service

Mentioned in 30 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Cleanliness

Mentioned in 19 reviews
sentiment-positive-indicator
57% Positive
sentiment-negative-indicator
42% Unfavourable

Parking

Mentioned in 14 reviews
sentiment-positive-indicator
21% Positive
sentiment-negative-indicator
78% Unfavourable

Room comfort

Mentioned in 14 reviews
sentiment-positive-indicator
57% Positive
sentiment-negative-indicator
42% Unfavourable

Room view

Mentioned in 13 reviews
sentiment-positive-indicator
84% Positive
sentiment-negative-indicator
15% Unfavourable

Breakfast

Mentioned in 11 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Room design

Mentioned in 8 reviews
sentiment-positive-indicator
25% Positive
sentiment-negative-indicator
75% Unfavourable

Room size

Mentioned in 7 reviews
sentiment-positive-indicator
71% Positive
sentiment-negative-indicator
28% Unfavourable
Changed to review page 1
  1. 9.2Exceptional

    MOK from South Korea
    Family with young children
    Standard 2 double beds
    Stayed 2 nights in January 2026

    “Best location in Queenstown”

    The building is slightly older and the room is small, but overall it was well-maintained. Although you can't enjoy a lake view from the room, I was assigned to the first floor and going out to the balcony connects directly to the hotel courtyard and the lake, which was impressive. I think it has the best location as it is also close to the Queenstown Garden. The lake view from the breakfast restaurant is absolutely stunning. Make sure to sit at a table that faces the lake in the morning while enjoying breakfast! The hotel offers valet parking, but it's expensive so I didn't use it; however, utilizing the street metered parking and free parking times worked out fine. I look forward to staying here again!

    Reviewed February 03, 2026
    Auto-translated through generative A.I.

    Thank you for your detailed and thoughtful review. We appreciate your balanced feedback regarding the building and room size, and we are pleased to hear you found the hotel well maintained overall. It is lovely to know that stepping out from your first floor balcony into the courtyard and lakefront made such a strong impression. Our location beside Queenstown Gardens and right on the lake is certainly something many guests enjoy, and we are glad you were able to make the most of it. The lake view from our breakfast restaurant is indeed special, and your tip about choosing a lake facing table in the morning is a wonderful suggestion for future guests. Regarding parking, we offer valet parking for hotel guests at a rate of $50.00 per night. Please note that onsite parking is limited and subject to availability. We understand some guests prefer to use street parking options, and we are pleased this worked well for you. Thank you again for your kind comments. We look forward to welcomi

    Responded February 15, 2026
    Novotel Queenstown Lakeside
  2. 9.6Exceptional

    Lindsay from New Zealand
    Couple
    Standard King Room
    Stayed 1 night in July 2026

    “Well appointed room in fab location, great breakfast”

    This is a beautiful resort in a wonderful location walking distance to restaurants and bars. Well appointed good sized room with a balcony with a view of the lake. Happy hour was good value and Breakfast was substantial. Staff were all friendly and lovely. The only little thing was that we found the public areas quite cold…certainly there didn’t appear to be much heating. But apart from that we would definitely stay again and recommend.

    Reviewed July 26, 2026

    Dear Lindsay Thank you for your wonderful review and for sharing your experience with us. We're so pleased to hear you enjoyed our lakeside location, your spacious room with its balcony and lake view, as well as our happy hour and breakfast. It's also lovely to know our friendly team helped make your stay even more enjoyable. We appreciate your feedback regarding the temperature in our public areas. Thank you for bringing this to our attention. During the colder months we do our best to keep these spaces comfortable, and we'll share your comments with the team for review. Thank you again for your recommendation. We look forward to welcoming you back to Novotel Queenstown Lakeside on your next visit. Kind regards, Tristan Shepherd Guest Relations Team Novotel Queenstown Lakeside.

    Responded July 27, 2026
    Novotel Queenstown Lakeside
  3. 10.0Exceptional

    Thanachart from Thailand
    Family with young children
    Standard 2 double beds
    Stayed 1 night in July 2026

    “Exceptional”

    This was my first time visiting Queenstown, and staying at Novotel made the trip even more memorable. I was truly impressed with the hotel. The service was outstanding, and it was a pleasant surprise to meet Thai staff members who were incredibly friendly, welcoming, and helpful. The hotel’s location is perfect, right in the heart of Queenstown, making it easy to explore the town. The valet parking service was also very convenient. From the moment you step outside the hotel, you’re surrounded by beautiful scenery and breathtaking views. I would definitely stay here again and highly recommend it to anyone visiting Queenstown.

    Reviewed August 01, 2026

    Kia ora, Thank you for your exceptional review. We're absolutely delighted to hear that your first visit to Queenstown was made even more memorable by your stay with us. It's wonderful to know that you enjoyed our central location, convenient valet parking, and the stunning scenery surrounding the hotel. We're especially pleased that our team made such a positive impression. Your kind words about our friendly, welcoming, and helpful Thai team members will mean a great deal to them, and we'll be sure to pass on your compliments. Thank you for your recommendation. It was a pleasure having you stay with us, and we look forward to welcoming you back to Novotel Queenstown Lakeside on your next visit. Warm regards, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

    Responded August 02, 2026
    Novotel Queenstown Lakeside
  4. 10.0Exceptional

    Ella from New Zealand
    Family with young children
    Standard 2 double beds
    Stayed 1 night in June 2026

    “⭐️⭐️⭐️⭐️⭐️”

    Clean, warm!!!! Breakfast selection was HUGE great location close to playground and the main water front.

    Reviewed June 15, 2026

    Dear Ella Thank you for your fantastic five-star review. We are pleased to hear you found your room clean and warm, enjoyed our generous breakfast selection, and appreciated our central lakeside location close to the playground and waterfront. Thank you again for your kind feedback. We look forward to welcoming you back to Novotel Queenstown Lakeside on your next visit. Kind regards, Tristan Shepherd Guest Relations Team Novotel Queenstown Lakeside.

    Responded July 01, 2026
    Novotel Queenstown Lakeside
  5. 10.0Exceptional

    Seogpyo from South Korea
    Couple
    Standard Queen
    Stayed 3 nights in November 2025

    “The surrounding environment is also excellent.”

    The Novotel Lakeside Queenstown has a Hertz rental car right across the street, so you can use public transportation in Queenstown and start renting a car from the day you leave the city, which is a great accommodation location to save on rental costs. There's also a supermarket nearby.

    Reviewed November 14, 2025
    Auto-translated through generative A.I.

    Thank you for your thoughtful review. We are pleased to hear you enjoyed the surrounding environment and found our location convenient for both public transport and nearby services. Being close to car rental options and supermarkets certainly makes planning your time in Queenstown easier. It is great to know our central lakeside setting helped you make the most of your stay while managing your travel plans efficiently. We hope to welcome you back again soon. Sincerely, Tristan Guest Relations Team Novotel Queenstown Lakeside.

    Responded February 15, 2026
    Novotel Queenstown Lakeside
Changed to review page 1

This is a popular property. Don't miss out!