KAMENOI HOTEL TAZAWAKO

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Komagatake 2-32 Tazawako Obonai, Tazawako Obonai, Semboku, Japan, 014-1201

Highlights

Great View

The view from the window in winter is stunning!
Beautiful natural surroundings

The view from the window in winter is stunning!
Great Breakfast

Food is all buffet, dinner and breakfast.
Top Value

For the price you really can't do better.
Gourmet dinner options

Food is all buffet, dinner and breakfast.

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Bar

Shuttle service

Family room

Luggage storage

About us

Discover tranquility at KAMENOI HOTEL TAZAWAKO in Semboku, where two travelers can immerse themselves in nature’s beauty. Surrounded by serene lakes and lush forests, the hotel offers easy access to rejuvenating hot springs and a glimpse of traditional samurai architecture nearby. Guests can unwind in soothing hot spring baths and savor delectable meals at the on-site restaurant, ensuring a perfect blend of relaxation and culinary indulgence. Air-conditioned rooms come equipped with private safes, with select accommodations offering breathtaking mountain or nature views, promising an unforgettable experience. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

6 travelers have booked today.

Service 7.0
Location 6.0
Value for money 6.0
Cleanliness 5.0

Based on 762 verified reviews

Service

7.0

Location

6.0

Value for money

6.0

Cleanliness

5.0

Facilities

4.0

See map

6.0Good

Location rating score

Location
Parking
FREE
Closest landmarks
Alpa Komakusa
460 m
Tazawako Ski Resort
2.2 km
Mount Akita-Komagatake
2.9 km
Kyūkamura Nyūtō Onsenkyō Camping Ground
3.4 km
Tae no yu
3.7 km

Good to know

Value for money6.0
Location rating6.0

Rooms available at KAMENOI HOTEL TAZAWAKO

Japanese Style Twin Room - Non-Smoking
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  • Room size: 25 m²/269 ft²
  • Mountain view
  • 3 single beds
Enter dates to see prices
Japanese A (Nonsmoking)
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  • Room size: 32 m²/344 ft²
  • Mountain view
  • 5 futons
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Standard Twin Room - Non-Smoking
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  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Japanese Style Single Room - Non-Smoking
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  • Room size: 17 m²/183 ft²
  • Mountain view
  • 1 single bed
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Superior Twin Room - Non-Smoking
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  • Room size: 21 m²/226 ft²
  • Mountain view
  • 2 single beds
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Japanese Western Style Room for 6 People - Non-Smoking
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  • Room size: 50 m²/538 ft²
  • Mountain view
  • 2 single beds and 4 futons
Enter dates to see prices
Family Room for 10 People - Non-Smoking
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  • Room size: 66 m²/710 ft²
  • Mountain view
  • 10 futons
Enter dates to see prices
Japanese Western Style Room - Non-Smoking
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  • Room size: 50 m²/538 ft²
  • Mountain view
  • 2 futons and 2 single beds
Enter dates to see prices
Japanese Style Room for 6 People with 12.5 Tatami - Non-Smoking
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  • Room size: 37 m²/398 ft²
  • 6 futons
  • 6 futons
Enter dates to see prices
Japanese VIP Room-Non-Smoking
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  • Room size: 66 m²/710 ft²
  • Mountain view
  • 6 futons
Enter dates to see prices

Frequently asked questions

KAMENOI HOTEL TAZAWAKO provides car park free of charge for all guests traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Enjoy the flexibility of easy payment at KAMENOI HOTEL TAZAWAKO which accepts up to 8, with diverse selection of payment card options such as American Express, UnionPay, Discover Card, Visa, Cash, and MasterCard.

100.0% of our verified visitor testimonials have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for KAMENOI HOTEL TAZAWAKO down in the review section.

60.0% of our past visitor reviews have given a positive appraisal and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for KAMENOI HOTEL TAZAWAKO down in the review section.

Verified solo travelers that have stayed at this property have given KAMENOI HOTEL TAZAWAKO an average rating of 7.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given KAMENOI HOTEL TAZAWAKO an average rating of 6.8. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given KAMENOI HOTEL TAZAWAKO an average rating of 7.6. You can look up on more specific customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given KAMENOI HOTEL TAZAWAKO an average rating of 7.3. You can look up more in depth customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given KAMENOI HOTEL TAZAWAKO an average rating of 7.7. You can look up on more comprehensive customer reviews, and remarks for this property down in the review section.

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated periods may be charged an additional fee.

The closest airport to KAMENOI HOTEL TAZAWAKO is Akita Airport Terminal Building, 50.0 km away.

Start your days right, with the buffet breakfast options provided at KAMENOI HOTEL TAZAWAKO.

More about KAMENOI HOTEL TAZAWAKO

More about KAMENOI HOTEL TAZAWAKO

Unwind and Indulge: Entertainment Facilities at KAMENOI HOTEL TAZAWAKO

At KAMENOI HOTEL TAZAWAKO, guests can truly unwind and indulge in a range of entertainment facilities. The hotel boasts a variety of shops, ensuring that visitors can find everything they need conveniently located on-site. From fashion boutiques to specialty stores, guests can explore and discover unique items during their stay. For those seeking ultimate relaxation, the hotel offers massage services that are designed to rejuvenate both the body and mind. Highly skilled therapists provide a range of treatments, from traditional Japanese massages to deep tissue therapies, ensuring that guests can find the perfect treatment to suit their needs. After a day of exploring the beautiful surroundings, indulging in a massage is the perfect way to unwind and recharge. Additionally, KAMENOI HOTEL TAZAWAKO features a gift and souvenir shop, allowing guests to bring a piece of their unforgettable stay back home. Whether it's a traditional Japanese trinket or a local delicacy, the shop offers a wide selection of unique and meaningful souvenirs. Guests can browse at their leisure and find the perfect memento to commemorate their stay at this exceptional hotel. With its range of entertainment facilities, KAMENOI HOTEL TAZAWAKO ensures that every guest's stay is filled with convenience, relaxation, and unforgettable memories.

Convenience at Its Finest: KAMENOI HOTEL TAZAWAKO's Top-Notch Facilities

At KAMENOI HOTEL TAZAWAKO, convenience is the name of the game. With a range of modern amenities and services, this hotel ensures that guests have a hassle-free and comfortable stay. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily browse the web, check emails, or plan your daily activities. Whether you're traveling for business or leisure, having reliable internet access is essential, and KAMENOI HOTEL TAZAWAKO has got you covered. In addition to Wi-Fi, the hotel also offers a convenient vending machine on-site. Whether you're craving a refreshing beverage or a quick snack, this vending machine provides a convenient solution for your cravings. No need to venture far or wait for room service - simply head down to the lobby and satisfy your hunger or thirst in an instant. Furthermore, KAMENOI HOTEL TAZAWAKO ensures that your room is always in top-notch condition with daily housekeeping services. Enjoy a clean and tidy space throughout your stay, as the dedicated housekeeping staff takes care of all the details. From fresh linens to spotless bathrooms, you can relax and unwind knowing that your room is well-maintained and ready for your return after a day of exploring the beautiful surroundings of Semboku, Japan.

Convenient Transport Facilities at KAMENOI HOTEL TAZAWAKO

At KAMENOI HOTEL TAZAWAKO, guests can enjoy the convenience of excellent transport facilities. The hotel offers a complimentary shuttle service, making it easy for guests to explore the beautiful surroundings of Semboku, Japan. Whether you want to visit the famous Tazawako Lake or explore the nearby attractions, the shuttle service ensures hassle-free transportation. In addition to the shuttle service, KAMENOI HOTEL TAZAWAKO also provides a car park free of charge. This is especially beneficial for guests who prefer to explore the region at their own pace. You can park your car securely and conveniently at the hotel and set off on your adventures with ease. With the car park free of charge, you can relax knowing that your vehicle is safe while you enjoy your stay at the hotel.

Indulge in Exquisite Dining at KAMENOI HOTEL TAZAWAKO

At KAMENOI HOTEL TAZAWAKO, guests can embark on a culinary journey like no other. The hotel boasts a top-notch restaurant that offers a delectable array of dishes, prepared with the finest ingredients and culinary expertise. With its elegant ambiance and attentive service, dining here is a truly memorable experience. Start your day off right with a scrumptious breakfast at the hotel's breakfast buffet. Indulge in a wide selection of freshly baked pastries, hearty Japanese delicacies, and international favorites. From fluffy pancakes to traditional miso soup, there's something to satisfy every palate. The buffet is replenished daily, ensuring that guests can enjoy a delicious and fulfilling breakfast each morning. After a day of exploring the beautiful surroundings of Semboku, return to the hotel and unwind with a delightful dinner at the restaurant. The menu features a fusion of local specialties and international cuisine, showcasing the best of both worlds. Whether you're craving a sizzling steak, a plate of sushi, or a vegetarian delight, the talented chefs at KAMENOI HOTEL TAZAWAKO will cater to your every culinary desire. With its impeccable service and mouthwatering dishes, dining at this hotel is a treat for the senses.

Explore a Wide Range of Comfortable Rooms at KAMENOI HOTEL TAZAWAKO

KAMENOI HOTEL TAZAWAKO offers an extensive selection of rooms designed to cater to various guest preferences, from cozy Japanese-style singles and twins to spacious family suites. Guests can choose from traditional Japanese rooms featuring tatami mats and futons, such as the Japanese Style Room with 10 or 12.5 tatami, perfect for an authentic experience. For those seeking a blend of Western comfort and Japanese tradition, the Japanese Western Style Rooms provide versatile options with either single beds or futons, accommodating up to six guests comfortably. Larger groups and families will appreciate the generous Family Rooms and Japanese Style Rooms for 4 to 10 people, all thoughtfully arranged to ensure a memorable stay for everyone.

Discover the Serenity of Semboku, Japan

Nestled in the picturesque region of Akita Prefecture, Semboku is a charming town that offers a serene escape from the hustle and bustle of city life. With its rich history, stunning natural beauty, and cultural landmarks, Semboku is a destination that will captivate your senses and leave you feeling refreshed. One of the highlights of Semboku is its close proximity to Lake Tazawa, the deepest lake in Japan. Surrounded by lush forests and majestic mountains, this tranquil lake is a haven for nature lovers. Take a leisurely stroll along its shores, rent a boat to explore its crystal-clear waters, or simply relax and soak in the breathtaking scenery. In addition to its natural wonders, Semboku is also home to a number of historical sites that showcase the region's rich cultural heritage. Visit the iconic Tsuruga Castle, a reconstructed samurai castle that offers panoramic views of the city. Explore the ancient samurai district of Kakunodate, where you can wander through well-preserved streets lined with traditional samurai houses. Don't forget to indulge in the local cuisine, such as the famous Akita Kiritanpo, a delicious dish made from pounded rice skewered on a stick. Whether you're seeking tranquility in nature or a glimpse into Japan's fascinating history, Semboku has something for everyone. Experience the charm and beauty of this hidden gem and create memories that will last a lifetime at KAMENOI HOTEL TAZAWAKO.

Traveling to KAMENOI HOTEL TAZAWAKO from the Nearest Airports in Semboku, Japan

When visiting Semboku, Japan, and looking to stay at the KAMENOI HOTEL TAZAWAKO, there are a few options for getting from the nearest airports to the hotel. The nearest airport to Semboku is Akita Airport, located approximately 90 kilometers away. From Akita Airport, the most convenient way to reach KAMENOI HOTEL TAZAWAKO is by taking a taxi or a private car. The journey takes around 1 hour and 30 minutes, offering scenic views of the countryside and a smooth ride to the hotel. Another option is to fly into Hanamaki Airport, which is located approximately 100 kilometers away from Semboku. From Hanamaki Airport, travelers can take a taxi or a private car to reach KAMENOI HOTEL TAZAWAKO. The journey takes around 2 hours, providing ample time to relax and enjoy the beautiful landscapes of the region. No matter which airport you choose to fly into, the journey to KAMENOI HOTEL TAZAWAKO is a delightful experience, allowing you to immerse yourself in the natural beauty of Semboku, Japan.

Discover the Natural Beauty and Cultural Gems near KAMENOI HOTEL TAZAWAKO

Nestled in the picturesque town of Semboku, Japan, KAMENOI HOTEL TAZAWAKO offers easy access to a range of captivating landmarks and attractions. Immerse yourself in the rich history and natural beauty of the region as you explore the nearby Omoide no Katabunko. This unique museum showcases the area's cultural heritage through its extensive collection of books, photographs, and artifacts. Nature lovers will be delighted by the serene Katamaeyama Forest Park, a peaceful oasis that boasts lush greenery and enchanting walking trails. Take a leisurely stroll through this tranquil park and breathe in the fresh mountain air. For those seeking adventure, the Tazawako Ski Resort is just a short distance away. Strap on your skis or snowboard and carve through the powdery slopes of this popular winter destination. Another must-visit attraction is the Dakigaeri Valley, a breathtaking natural wonder that offers stunning views of cascading waterfalls and dramatic cliffs. Hike along the well-maintained trails and be captivated by the beauty of this hidden gem. History buffs will appreciate a visit to the Gozanoishi Shrine, a sacred site that dates back over a thousand years. Marvel at the intricately carved stone statues and soak in the spiritual atmosphere. No trip to Semboku is complete without a visit to the iconic Tazawako Lake. Known for its crystal-clear waters and picturesque surroundings, this stunning lake offers a range of activities such as boating and fishing. Take a leisurely stroll along the Hachimandaira Promenade Peak and be rewarded with panoramic views of the lake and surrounding mountains. After a day of exploration, unwind and rejuvenate at the Magoroku Onsen, a traditional Japanese hot spring. Immerse yourself in the healing waters and let your worries melt away. With its convenient location and proximity to these remarkable landmarks and attractions, KAMENOI HOTEL TAZAWAKO is the perfect base for discovering the natural beauty and cultural gems of Semboku, Japan.

Convenient Public Transport Stations near KAMENOI HOTEL TAZAWAKO

Located in the picturesque town of Semboku, Japan, KAMENOI HOTEL TAZAWAKO offers easy access to several nearby public transport stations, ensuring a hassle-free exploration of the surrounding area. One of the closest stations is Kami-Hinokinai Station, which is just a short walk away from the hotel. From here, guests can easily hop on a train and venture to popular attractions such as the stunning Lake Tazawa or the historic Kakunodate Samurai District. Another convenient option is Tozawa Station, which is also within close proximity to the hotel. This station provides access to a wider range of destinations, making it an ideal choice for those looking to explore beyond the immediate vicinity. Whether you're interested in visiting the tranquil Nyuto Onsen area or embarking on a hiking adventure in the beautiful Towada-Hachimantai National Park, Tozawa Station serves as a gateway to these exciting experiences. For those seeking a more local experience, Sadori Station is another nearby option worth considering. This station offers easy access to the charming rural landscapes and traditional Japanese villages that dot the region. Take a leisurely stroll through the scenic countryside or immerse yourself in the rich cultural heritage of Semboku. With Sadori Station just a short distance away from KAMENOI HOTEL TAZAWAKO, guests can easily navigate their way through the area and discover its hidden gems.

Indulge in a Culinary Journey at KAMENOI HOTEL TAZAWAKO’s Surrounding Restaurants

Located in the vibrant city of Semboku, KAMENOI HOTEL TAZAWAKO offers easy access to a plethora of delightful dining options. Just a stone's throw away from the hotel, guests can visit Choshiro Mori No Eki, a charming roadside station featuring local produce and specialty shops. For those craving a unique dining experience, Jingisukan Dining is the place to be, where you can savor delicious grilled lamb dishes. Beer enthusiasts can head to Tazawako Beer Brewery Restaurant, where they can sample a variety of craft beers paired with delectable pub-style fare. Oshokujidokoro Bakkya is another fantastic option, serving up mouthwatering Japanese comfort food. If you're looking to explore the local cuisine, Dining Michinoku offers a wide range of traditional dishes made with fresh, locally sourced ingredients. For a quick bite on the go, Komagatake Drive-In is a convenient stop, serving up tasty snacks and refreshments. Kacho is a hidden gem, known for its cozy atmosphere and authentic Japanese dishes. Shokuji Dokoro Sato is a must-visit for those seeking a taste of regional specialties, while Asari Shoten is a great spot for seafood lovers. Lastly, 46 Silk Road offers a unique fusion of flavors, blending Japanese and international cuisines. With such a diverse array of dining options right at your doorstep, KAMENOI HOTEL TAZAWAKO ensures that every palate is catered to, promising an unforgettable culinary journey.

Shop 'til you drop in Semboku

When staying at KAMENOI HOTEL TAZAWAKO, you'll find yourself surrounded by a variety of shopping landmarks to explore. Just a short distance away, you'll discover the Katamae Tazawako, a bustling shopping district filled with charming boutiques and local shops. Here, you can browse for unique souvenirs, traditional crafts, and delicious local delicacies. If you're a beer lover, make sure to visit the Ando Brewing Kitaura Honkan, where you can sample a wide selection of craft beers and even take a brewery tour. And for those seeking a more upscale shopping experience, the Tazawako Kyoei Palace offers a range of high-end fashion boutiques and luxury brands. Whether you're in search of traditional Japanese goods or modern fashion trends, Semboku has something to offer every shopper.

Affordable Luxury at KAMENOI HOTEL TAZAWAKO

Discover the perfect blend of luxury and affordability at KAMENOI HOTEL TAZAWAKO. With an average room price of just $99, this charming hotel offers exceptional value for money in the heart of Semboku, Japan. Compared to the city's average room price of $140, KAMENOI HOTEL TAZAWAKO stands out as an affordable option without compromising on quality and comfort.

Exceptional Value and Service at KAMENOI HOTEL TAZAWAKO

Discover a hidden gem in the heart of Semboku, Japan, where KAMENOI HOTEL TAZAWAKO has been delighting guests with its exceptional value and service. With an overall rating of 7.5, this hotel has consistently impressed visitors with its commitment to providing a memorable stay. One of the standout features of KAMENOI HOTEL TAZAWAKO is its exceptional value for money. With a rating of 7.7 for value, guests can enjoy a comfortable and enjoyable stay without breaking the bank. The hotel offers a range of affordable room options that are thoughtfully designed to cater to the needs of both business and leisure travelers. From cozy single rooms to spacious suites, every guest is treated to a comfortable and well-appointed space that offers a peaceful retreat after a day of exploring the surrounding area. In addition to its value, KAMENOI HOTEL TAZAWAKO has also received high praise for its staff performance. With a rating of 7.9, the hotel's dedicated team goes above and beyond to ensure that every guest's needs are met with genuine warmth and professionalism. From the moment you step into the hotel, you will be greeted by friendly and attentive staff who are eager to assist you with any requests or inquiries. Whether it's providing recommendations for local attractions or arranging transportation, the staff at KAMENOI HOTEL TAZAWAKO are committed to making your stay as comfortable and enjoyable as possible. Furthermore, the hotel's cleanliness and facilities have also been highly rated by guests. With ratings of 7.3 for both cleanliness and facilities, you can expect a well-maintained and modern environment throughout your stay. The hotel offers a range of amenities, including a relaxing onsen (hot spring) bath, a fitness center, and a restaurant serving delicious local cuisine. Whether you're looking to unwind after a long day or stay active during your trip, KAMENOI HOTEL TAZAWAKO has everything you need to make your stay truly memorable. Experience exceptional value, warm hospitality, and a range of top-notch facilities at KAMENOI HOTEL TAZAWAKO. Book your stay today and discover why this hotel has garnered such positive customer reviews.

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Amenities and facilities

Review score4.0

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Public bath
Cleanliness and safety
  • Cashless payment service
  • First aid kit
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
  • open air bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Luggage storage
  • Meeting/banquet facilities
  • Shops
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Shuttle service

Location

Komagatake 2-32 Tazawako Obonai, Tazawako Obonai, Semboku, Japan, 014-1201

Good6.0

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Cancellation policy is different for each rate plans. Please check rate plan details.
  • [Tax] Please pay the bathing tax separately (150 JPY per person).
  • Transportation is by advance reservation only.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
  • Reception open until22:00
  • Check-in until19:00
Getting around
  • Travel time to airport (minutes)160
Extras
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Number of floors6
  • Room voltage100
  • Number of rooms 121
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
Parking
  • Daily parking fee0 JPY

Property announcements

Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund would be provided.

Children from 0 to 2 year(s) old will be charged JPY 1650 per child per night when using existing bedding.

Pets are strictly not allowed at the property.

Guests should inform the property for expected arrival time. Guests can use the Special Requests box to contact the property.

To follow the Invoice System, one receipt will be issued for each payment or transaction. Receipts that split the room fee for one night or for only part of the total amount cannot be issued.

【Information on Safety Measures Against Bear Encounters】

Thank you very much for your continued support of Iconia Hospitality.

In recent years, bear sightings have been reported in various regions across the country. We understand that some guests may feel concerned, but at Iconia Hospitality, we are committed to implementing safety measures so that families with children and elderly guests can enjoy a safe and comfortable stay.

【Main Measures Implemented at the Hotel】
・We regularly check local bear sighting information.
・We maintain communication with the police, fire department, and relevant local organizations to ensure preparedness.
・Garbage is managed in secured areas with lids or doors to prevent attracting bears.
・Bear bells, flashlights, and bear spray are available at the front desk.
 Please note that available equipment may vary by facility.
If a bear is sighted on hotel premises, we will promptly inform guests via the public address system and coordinate with the police and fire department. Please follow the instructions of our staff in such cases.

【Requests to Our Guests】
・Please refrain from going outside at night or after dusk as much as possible.
・Do not leave food or garbage around the hotel premises.
・If you have any concerns, feel free to contact the front desk at any time.

All staff members will continue to prioritize safety management so that everyone can enjoy a secure and pleasant stay.

Reviews of KAMENOI HOTEL TAZAWAKO from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.7

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 6.0
  • 8.8
  • 9.6
  • 10
  • 9.2
  • 10
  • 10
  • 8.0
  • 7.2

Most recent

  • Service score 7 out of 10 and is a high score in Semboku
    Service7.0
  • Location score 6 out of 10 and is a high score in Semboku
    Location6.0
  • Value for money score 6 out of 10 and is a high score in Semboku
    Value for money6.0
  • Cleanliness score 5 out of 10 and is a high score in Semboku
    Cleanliness5.0
  • Facilities score 4 out of 10 and is a high score in Semboku
    Facilities4.0
High score for Semboku

Rating

9+ Exceptional (102)
8-9 Excellent (56)
7-8 Very Good (60)
6-7 Good (31)
<6 Below Expectation (90)
Guest Type
Room Type
Language

Show reviews that mention 

Hot spring

Mentioned in 64 reviews
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78% Positive
sentiment-negative-indicator
21% Unfavourable

Breakfast

Mentioned in 52 reviews
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92% Positive
sentiment-negative-indicator
7% Unfavourable

Service

Mentioned in 51 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable

Dinner

Mentioned in 48 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Cleanliness

Mentioned in 43 reviews
sentiment-positive-indicator
55% Positive
sentiment-negative-indicator
44% Unfavourable

Location

Mentioned in 26 reviews
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80% Positive
sentiment-negative-indicator
19% Unfavourable

Bathroom

Mentioned in 24 reviews
sentiment-positive-indicator
41% Positive
sentiment-negative-indicator
58% Unfavourable

Value for money

Mentioned in 20 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
5% Unfavourable

Room comfort

Mentioned in 17 reviews
sentiment-positive-indicator
47% Positive
sentiment-negative-indicator
52% Unfavourable
Showing 339 verified guest comments
Changed to review page 1
  1. 8.0
    Excellent
    Sebastian from Indonesia
    Couple
    Japanese Style Room for 4 People with 12.5 Tatami - Non-Smoking
    Stayed 2 nights in December 2025

    “Here for the onsen and snow”

    First of all, the hotel provides free shuttle bus from Tazawako Station to hotel and vice versa. BUT it was difficult to book it. Agoda msg and email the hotel directly, no answer. We had to email the head company and ask them to relay our request to the hotel. Even then, our name for shuttle to go back the station is not found. Lucky we are still allowed to take the shuttle since there are still empty seats. Please fix this trouble. We are foreigners who can't speak japanese fluently. So we cant contact you by phone. At least reply our msg please? Aside from that, the hotel is comfortable. Really large room, but the heater from the aircon works well. The futon bed is okay. Breakfast and dinner: TERRIFIC! plenty of choices, enough to satisfy our curiosity for 2 nights. The food could become the highlights, if we are not here for the onsen lol. For the onsen, the indoor onsen has good temperature, but sadly the water is quite dirty. We can see it with our naked eyes. Although the floor is clean/not slippery. The outdoor onsen is really good though. The depth is nice, temperature is perfect combined with snow falling. And the water is cleaner than the indoor one. It's just you have to grit your teeth walking over the snow to the outdoor onsen, and the semi-open changing room. Hotel amenities is very basic. Need to improve if possible. Just outside hotel there is a bus stop that can take you to nyuuto onsen. We went to Tae no yu, the bus ride only took about 10-15 minutes. you cant use IC Card to pay for the bus. In the end, we would love to stay at this hotel again if we have another chance. Just make it easier for foreigners to book the shuttle bus please.

    Reviewed December 15, 2025

    Sebastian 様 Thank you very much for using Kamenoi Hotel Tazawako. Regarding the shuttle bus reservation, we apologize for the delay in responding to your email inquiry.We would like to apologize again for not making thorough reservations despite you contacting our head office. We would like to continue improving the website by creating a more user-friendly and easy-to-use booking format for those who do not speak Japanese. We apologize for any inconvenience caused and for making you feel uneasy in an unfamiliar place. Despite the inconvenience, all of our staff were very happy to read that you enjoyed the hot springs. What other amenities would you like to see added to the hotel? If you have any requests, please let us know and we will incorporate them into our suggestions for improvement. We hope you will come again if you have the opportunity. All our staff look forward to welcoming you. Kamenoi Hotel Tazawako front

    Responded December 16, 2025
    KAMENOI HOTEL TAZAWAKO
  2. 9.6
    Exceptional
    minori from Japan
    Solo traveler
    Japanese Style Single Room - Non-Smoking
    Stayed 1 night in November 2025

    “I would like to use it again.”

    Thank you very much. Despite forgetting to reserve the free shuttle bus, I felt extremely reassured by the polite assistance I received on the day of my arrival. The shuttle bus staff were very kind as they helped with my luggage, which made me very happy. The staff during check-in and the dining staff were all very friendly and attentive. Both the dinner and breakfast buffet featured many dishes that are must-tries when visiting Akita, and I was surprised by how delicious they were. I found myself eating until I was very full. The baths, including the large public bath and the outdoor bath, had really pleasant water. The quiet times were greatly appreciated, and I thoroughly enjoyed my time. The guest room felt a bit aged, but it was clean and had everything necessary, so I didn’t encounter any issues. Everything—from the people to the food to the hot springs—was fantastic! Thank you so much. I would definitely like to use your services again if I have the opportunity.

    Reviewed November 04, 2025
    Auto-translated through generative A.I.

    minori 様 この度は亀の井ホテル田沢湖にご宿泊いただき、誠にありがとうございます。 送迎バスに関しても間に合って無事に 到着できたとのこと安心しました。 困った際にはいつもでフロントへお電話いただければ対応できますので遠慮なくお声がけください。 また送迎バスやホテルサービスのスタッフについても心あたたまるお言葉をいただきありがとうございます。スタッフ一同大変嬉しく拝読いたしました。 「人も食事も温泉もすべて最高!」とのお言葉には感無量でございます。 お客様からいただいた言葉を励みにこれからもたくさんのお客様に癒しと最高の時間を提供できるよう努めて参ります。 またぜひお越しいただけることを 心よりお待ち申し上げております。 亀の井ホテル田沢湖 フロント

    Responded November 09, 2025
    KAMENOI HOTEL TAZAWAKO
  3. 10.0
    Exceptional
    Robert from Australia
    Couple
    Japanese Style Room with 12.5 Tatami - Non-Smoking
    Stayed 6 nights in January 2025

    “Onsen hotel near Tazawako ski jo”

    We stayed here for one week. There are two wings, we stayed in a twelve-tatami mat Japanese style room on the third floor, there is no elevator access on this wing so keep this in mind when booking. The room was very quiet and comfortable. We had full board, both dinner and breakfast were buffet style, with an excellent selection of Japanese and Western dishes. There were some local specialities also. The food was always good quality. The indoor onsen is on the small side, however the outdoor onsen was great, and rarely used by other hotel guests. Staff were fantastic, we moved rooms after our first night, because our original room was directly above the onsen exhaust fans, we were moved without any difficulty to a very quiet room on the third floor. All the staff were friendly and courteous. It is an eight minute drive to Tazawako ski jo. In addition there are many onsen ryokan within thirty minutes drive. Let Google Maps be your friend! I highly recommend this hotel. It has improved dramatically since the Kamenoi chain has taken over.

    Reviewed January 25, 2025

    Robert 様 Thank you very much for choosing Kamenoi Hotel Tazawako for your long stay. I feel very honored to have received so many words of praise. Also, when you come to Japan, please use Kamenoi Hotel Tazawako. 亀の井ホテル田沢湖 フロント

    Responded February 27, 2025
    KAMENOI HOTEL TAZAWAKO
  4. 8.0
    Excellent
    Kouki from Japan
    Solo traveler
    Japanese Style Single Room - Non-Smoking
    Stayed 1 night in December 2025

    “It was farther than I expected.”

    Because it was a snowy road, it took about 30 minutes by shuttle bus from Tazawako Station to the hotel. Both the shuttle bus staff and the hotel staff were kind, attentive, and created a pleasant atmosphere. The facilities are old, but they are always kept clean, and the staff makes efforts to maintain them. The outdoor bath has an old-fashioned feel, and the faintly lit lanterns on a snowy night create a lovely ambiance. When walking along the outside corridor to the outdoor bath, you can slip if there is even a little snow on the ground. The meals are buffet style for both breakfast and dinner, and you can feel full and satisfied with just Akita local cuisine. The grilled meat and fried foods looked delicious too, and if I weren't already full, I would have wanted to try them.

    Reviewed December 05, 2025
    Auto-translated through generative A.I.

    Kouki 様 この度はご宿泊いただき、誠にありがとうございました。 雪道の中、田沢湖駅からのご移動、お疲れさまでございました。送迎スタッフならびに館内スタッフの対応につきまして、温かいお言葉を頂戴し、心より御礼申し上げます。 館内設備につきましては年季のある部分もございますが、清潔さを大切にし、快適にお過ごしいただけるよう日々努めております。雪景色の中での露天風呂や、灯りの雰囲気をお楽しみいただけたご様子を伺い、大変嬉しく存じます。 また、露天風呂へ向かう通路につきましては、貴重なご意見をありがとうございます。安全面の配慮をさらに強化してまいります。 お食事につきましても、秋田の郷土料理を中心にご満足いただけたとのこと、料理長をはじめスタッフ一同の励みとなります。 ぜひまた季節を変えてお越しいただき、違った表情の田沢湖高原をお楽しみいただけましたら幸いでございます。 またのお越しを心よりお待ち申し上げております。 亀の井ホテル田沢湖 フロント

    Responded December 07, 2025
    KAMENOI HOTEL TAZAWAKO
  5. 8.8
    Excellent
    Huw from United Kingdom
    Group
    Superior Twin Room - Non-Smoking
    Stayed 2 nights in December 2024

    “Excellent Value For Money”

    The Kamenoi Hotel was great value for money, it cost about the same as a city hotel per person, per night but it had a large room, breakfast and dinner included as well as both an outdoor and indoor onsen. For the price you really can't do better. The buffet had a good selection and changed slightly every day which kept things fresh. I believe the hotel was doing some remodelling or perhaps it was just the off season because large parts of it were closed off. The parts I could access were clean, well staffed and good quality, the onsen in particular were a highlight. The surrounding area has very little to offer but there is a bus to take you to either the lake or the ski lodge which comes frequently. If I were to go back I might try one of the other onsen hotels closer to the top of the mountain just to compare but we really enjoyed our stay here.

    Reviewed December 07, 2024

    Huw 様 Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time. We will continue to make efforts to encourage your satisfaction with customer's . I and all staff are looking forward to meeting you again .

    Responded December 10, 2024
    KAMENOI HOTEL TAZAWAKO
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