Exterior view, Shibuya Excel Hotel Tokyu in Tokyo
Shibuya Excel Hotel Tokyu
Food and beverages, Shibuya Excel Hotel Tokyu in Tokyo
Lobby, Shibuya Excel Hotel Tokyu in Tokyo
Bar/lounge, Shibuya Excel Hotel Tokyu in Tokyo
Banquet hall, Shibuya Excel Hotel Tokyu in Tokyo
Facilities, Shibuya Excel Hotel Tokyu in Tokyo

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8.6Excellent

11,573 reviews

11,573 reviews

Location 9.6
Cleanliness 8.8
Service 8.7
Facilities 8.3
Room comfort and quality 8.3
Value for money 8.2
See map

9.6Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Eight Rent
60 m
Hachi Statue
90 m
Chuken Hachikozo
90 m
Hachiko
100 m
Shibu Chika Shopping Road
110 m
Popular landmarks
Meiji Jingu
2.0 km
Shinjuku Gyoen National Garden
3.2 km
Tokyo Metropolitan Government Building observation room
3.5 km
Tokyo Tower
4.1 km
Ginza
6.3 km
Closest landmarks
WANDER COMPASS SHIBUYA
90 m
Shibuya-san
120 m
Aogaeru Tourist Information Center
120 m
Tokyu Tokyo Metro Shibuya Station Tourist Center
140 m
titty&Co.
150 m

Shibuya Excel Hotel Tokyu

1-12-2 Dougenzaka, Shibuya, Tokyo, Japan, 150-0043 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shibuya, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

160 meters to public transportation

Front desk [24-hour]

Airport transfer

Great Breakfast

Great View

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Restaurants

Coffee shop

Bar

This property is in high demand!

35 travelers have booked today.

Value for money8.2
Distance to city center0.0 Km
Location rating9.6
Nearest airportHaneda Airport (HND)
Distance to airport14.1 km

Rooms available at Shibuya Excel Hotel Tokyu

Excellent
Room comfort & quality

8.3

Superior Park View Small Double Room - Non-Smoking, 13th-19th Floor
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Excel Small Double Room - Non-Smoking, 21st-24th Floor
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Single Room-Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 single bed or 1 double be...
Enter dates to see prices
Standard Single Room - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Excel Twin Room - Non-Smoking, 21st-24th Floor
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Double Room - Non-Smoking, 7th-12th Floor
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Premier Double Room - Non-Smoking, 13th-19th Floor
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Triple Room - Non-Smoking, 7th-12th Floor
...
  • Room size: 38 m²/409 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Standard Twin Room - Non-Smoking, 7th-12th Floor
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Quadruple Room - Non-Smoking, 7th-12th Floor
...
  • Room size: 38 m²/409 ft²
  • City view
  • 4 single beds
Enter dates to see prices

Frequently asked questions

What dining options are offered at Shibuya Excel Hotel Tokyu?

Start your day with Shibuya Excel Hotel Tokyu's available dining options such as International cuisine to experience what's offered at this property!

What bars are nearby Shibuya Excel Hotel Tokyu?

While lodging at Shibuya Excel Hotel Tokyu, enjoy your evening or night out at Tableaux Lounge, Restaurant Bar Cay, and Unit (Shibuya) to make the most out of your nightlife.

When was Shibuya Excel Hotel Tokyu built?

Shibuya Excel Hotel Tokyu was built in 2000.

What is the verified guest review consensus about Shibuya Excel Hotel Tokyu's view?

64.0% of our past customer testimonials have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Shibuya Excel Hotel Tokyu down in the review section.

What is the verified guest review consensus about Shibuya Excel Hotel Tokyu's pet services?

67.0% of our past customer ratings have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Shibuya Excel Hotel Tokyu down in the review section.

What is the average rating that verified Families with young children have given to Shibuya Excel Hotel Tokyu?

Verified families with young children that have stayed at this property have given Shibuya Excel Hotel Tokyu an average rating of 8.5. You can look up more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What dining places are in close proximty of Shibuya Excel Hotel Tokyu?

Shibuya Excel Hotel Tokyu’s local community is Shibuya which includes favorite restaurants such as CICADA.

Is breakfast offered at Shibuya Excel Hotel Tokyu?

Wake up to an incredible buffet and continental breakfast at Shibuya Excel Hotel Tokyu. Guests can enjoy breakfast offered with an additional charge of 3388 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

What people love about Shibuya Excel Hotel Tokyu

  • 9.2

    Exceptional
    Cleanliness

    "Service is great and rooms are very clean."

    Franchette

    |

    October 18, 2023

  • 10

    Exceptional
    Cleanliness

    "The hotel was clean as well."

    Bianca

    |

    October 2, 2023

  • 10

    Exceptional
    Location

    "This was a great hotel right in the middle of shibuya!!"

    Serena

    |

    October 21, 2023

Property ranking|Compared to 5,839 Tokyo properties
Location score
9.6/10
Room comfort score
8.4/10
Cleanliness score
8.8/10
Couples review score
8.7/10
Better than
99
%
of Tokyo properties
Better than
96
%
of Tokyo properties
Better than
93
%
of Tokyo properties
Better than
93
%
of Tokyo properties
More about Shibuya Excel Hotel Tokyu

More about Shibuya Excel Hotel Tokyu

Shibuya Excel Hotel Tokyu

For travelers who want to take in the sights and sounds of Tokyo, Shibuya Excel Hotel Tokyu is the perfect choice. Its convenient location right in the city center allows you more time to see all that Tokyo has to offer.
At Shibuya Excel Hotel Tokyu, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Shibuya Excel Hotel Tokyu. For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at Shibuya Excel Hotel Tokyu are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker and bottled water are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Shibuya Excel Hotel Tokyu. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Enjoy the countless activities offered at Shibuya Excel Hotel Tokyu. A relaxing end to every day is possible with a visit to the massage, located right in the hotel.


Around the property

Don't miss out on all that Tokyo has to offer! Be sure to stop by Tokyo Tower located 4.1 km away, one of the most famous of all local landmarks.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 96% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 99% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 96% of other accommodations in Tokyo.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

107 mentions

View

54 mentions

Breakfast

52 mentions

Food & Dining

34 mentions

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Non-smoking
  • Towels

Food and dining

Restaurants on site
アビエント
  • Cuisine: European

Location

1-12-2 Dougenzaka, Shibuya, Tokyo, Japan, 150-0043
Exceptional
Location

9.6

Airports
  • Haneda Airport (HND)
    14.1 km 26 min drive
  • Narita International Airport (NRT)
    63.9 km 1.0 hour drive
Public transportation
  • Shibuya Train Station
    180 m 2 min walk
  • Shinsen Station
    570 m
Hospital or clinic
  • Tohodaiiryo Center Ohashi Hospital
    1.4 km 19 min walk
Shopping
  • Ameyoko Shopping Street
    8.9 km
Convenience store
  • 7 Eleven
    1.4 km 7 min drive
Cash withdrawal
  • ATM
    120 m 2 min walk

What's nearby

Popular landmarks
  • Shibuya Crossing
    120 m
  • Meiji Jingu
    2.0 km
  • Shinjuku Gyoen National Garden
    3.2 km
  • Tokyo Metropolitan Government Building observation room
    3.5 km
  • Tokyo Tower
    4.1 km
  • Ginza
    6.3 km
  • Ueno Park
    9.2 km
  • Asakusa
    10.6 km
  • Sensoji Temple
    10.8 km
  • Tokyo Skytree
    11.5 km
Nearby landmarks
  • Eight Rent
    60 m
  • Hachi Statue
    90 m
  • Chuken Hachikozo
    90 m
  • WANDER COMPASS SHIBUYA
    90 m
  • Hachiko
    100 m
  • Shibu Chika Shopping Road
    110 m
  • Shibuya Pedestrian Scramble
    120 m
  • Shibuya-san
    120 m
  • Shibuya Crossing
    120 m
  • Aogaeru Tourist Information Center
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 13 year(s).

Others
  • This is a strictly non-smoking property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
  • Reception open until12:00
Getting around
  • Airport transfer fee3200 JPY
  • Distance from city center0.0 Km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)3388 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors24
  • Number of restaurants3
  • Number of rooms 408
  • Room voltage100
  • Year property opened2000
  • Most recent renovation2007
Parking
  • Daily parking fee3000 JPY

Reviews of Shibuya Excel Hotel Tokyu from real guests

Provided by verified guests of Agoda
8.6
Location9.6
Cleanliness8.8
Service8.7
Facilities8.3
Room comfort and quality8.3
Value for money8.2
High score for Tokyo
Rating
9+ Exceptional (1,550)
8-9 Excellent (793)
7-8 Very Good (689)
6-7 Good (212)
<6 Below Expectation (190)

Show reviews that mention 

Showing 3,434 verified guest comments
12345
10.0
Exceptional
Khok from Singapore
Solo traveler
Excel Small Double Room - Non-Smoking, 21st-24th Floor
Stayed 2 nights in March 2023

Location”

Location is excellent right above Shibuya Mark City mall at lvl 5 and in front of shibuya crossing! Within 2mins walk from train station. Room is very clean and size is sufficient. Hotel do not provide pyjamas which some jap hotels do. Many restaurants and shops located just under the hotel and there is a starbucks very convenient. At Shibuya Station, look out for yellow sign "Hachiko exit". After exit the gantry, walk straight will see "Shibuya Mark City" opposite. Cross the traffic light and the lift to hotel is at lvl 1 left hand side before the mall entrance. For female solo traveller, the area may not be ideal as there are many pubs along nearby streets you will see many drunkards at night. Wld suggest staying other area instead

Reviewed April 04, 2023

Thank you for using our hotel this time. Also, thank you for sending me the impression of that time.

Responded April 11, 2023
Shibuya Excel Hotel Tokyu
9.6
Exceptional
Hui from Singapore
Business traveler
Room
Stayed 4 nights in April 2023

Location is all the reason you need”

My go to hotel in Tokyo every time I'm here on business. The room is still pretty much the same. Got a free upgrade this time to a corner room that's bigger and interestingly, on a dedicated Women's Floor, for ladies only. Never knew previously they had such a level. The room came with this additional device that looks like some face steamer thing but the instructions were all in Jap so I couldn't be bothered to figure it out but I don't remember such an equipment in other rooms on previous stays. When I opened the door, it also smells of floral powder, very girly kind. Interesting amenities for ladies too. Bathroom is a good size, the rooms are looking a bit dated now but still well maintained and clean. Instead of make-up room hanging labels, they now use magnets which I think is such a clever and environmentally friendly idea. There are 2 magnets, 1 to request for full room cleaning and another if you just want a change in towels and clearing of the rubbish bin. Just place the magnet on the outside of the door before 12nn the next day. Location is their key advantage. 2min walking distance to Shibuya station which has multiple JR and Metro lines running through it. There's also a direct airport bus that drops off / pickup here just outside the lobby on Level 5.

Reviewed April 25, 2023

Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from among the hotels in Japan. We will continue to promote better service in the future. We sincerely look forward to your next visit.

Responded April 26, 2023
Shibuya Excel Hotel Tokyu
10.0
Exceptional
Theresa from United Arab Emirates
Family with teens
Room
Stayed 4 nights in April 2023

Great hotel”

Hotel very conveniently located at shibuya station/shibuya crossing meaning easy access to all parts of Tokyo. Hotel staff were extremely helpful giving directions and assisted with sending luggage to our next destination. Breakfast was good, the same variety every day with a selection of Japanese and western options. The rooms were spacious and clean, with a lovely view over Tokyo from the ladies only floor. The floor was quiet and sound proofing was perfect. Bathroom was well stocked with amenities. Would stay in this hotel again.

Reviewed April 10, 2023

Thank you for staying at our hotel. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

Responded April 11, 2023
Shibuya Excel Hotel Tokyu
10.0
Exceptional
Ian from United States
Family with teens
Room
Stayed 4 nights in March 2023

Fantastic Hotel in amazing location. ”

Shibuya Excel Hotel Tokyu was perfect for our stay in Tokyo. The location just can't be beat. Across the street from the JR railway entrance with a main ticket office for exchanging rail pass vouchers and booking your shinkansen. Tons of food options right outside your front door. The rooms were very clean, extra big, and the staff made sure we had everything we needed. We will definitely stay here again and would recommend to anyone staying in Tokyo.

Reviewed March 30, 2023

Thank you very much for staying at our hotel the other day. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

Responded April 04, 2023
Shibuya Excel Hotel Tokyu
10.0
Exceptional
Marie from Australia
Couple
Standard Double Room - Non-Smoking, 7th-12th Floor
Stayed 1 night in March 2023

Location, location, location.”

Shibuya Excel Hotel Tokyo is right in the heart of Shibuya overlooking the famous Shibuya Crossing. Our room on the 13th floor had a good view over the Crossing. Our room was spotlessly clean, a good size with 2 comfortable chairs and a queen bed with a firm mattress. The shower was a good pressure and easy to adjust. The staff at reception were friendly and helpful. What's not to like we really enjoyed our stay.

Reviewed March 28, 2023

Thank you very much for staying at our hotel. I am very pleased that you have liked us. I am happy if you can use the hotel again.

Responded April 04, 2023
Shibuya Excel Hotel Tokyu
12345
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