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Sugar Palm Grand Hillside Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1 Khoktanod Soi 3, Kata Road, Tambon Karon Muang Phuket, Kata, Phuket, Thailand, 83100

Highlights

Room amenities

We were provided with lots of mineral water and toiletries.
Great View

Most of the rooms have fantastic view of the town or bay.
Great beach access

Close to beach and eating places.
Excellent room comfort & quality

Got a free upgrade to the pool access room which was fab!
Comfortable mattresses

Love it the big bed

Facilities

Beach

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

Perched near Kata Beach, Sugar Palm Grand Hillside Hotel is ideal for two travelers seeking relaxed beach vibes and easy access to surf, shops and viewpoints. Enjoy multiple cliffside infinity pools and a heated hot tub with panoramic sea and hillside views, plus cocktails at the beachfront bar and curated local tours. Rooms include private balconies or terraces, mini-fridge, in-room safe, refreshing shower and toiletries; select rooms offer garden or pool views and spacious bathrooms. Steps from the sand and a short drive to Surf House and Big Buddha. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Phuket are being booked every minute!
Value for money 8.7
Cleanliness 8.6
Location 8.5
Service 8.5

Based on 5,335 verified reviews

Value for money

8.7

Cleanliness

8.6

Location

8.5

Service

8.5

Facilities

8.3

Room comfort and qua...

8.2

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Nearest transportation options

Minibus Station is within 0.15 km

See map

8.5Excellent

Location rating score

Excellent location - 190 meters to the beach
Popular neighborhood
Exceptional for walking
More details on walking
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There are 107 places in walking distance!

Parking
FREE
Walkable places
Kata Beach
190 m
Surf House Phuket - Kata Beach
210 m
Surf House Phuket
220 m
Surf House Phuket Phuket
220 m
Community Park
250 m
Popular landmarks
Karon Beach
1.7 km
Big Buddha Phuket
1.9 km
Nai Harn Beach
4.1 km
Chaithararam Temple (Wat Chalong)
5.3 km
Freedom Beach
7.1 km
Closest landmarks
Hot Yoga
120 m
Minibus Station
150 m
Bus stop Kata to Phuket
160 m
Chang Gym
260 m
Fitness o9n 2nd Floor
540 m

Good to know

Value for money8.7
Distance to city center15.3 km
Location rating8.5
Nearest airportPhuket International Airport (HKT)
Distance to airport32.9 km

Select your room

1/18

Grand Pool Access Room

45 m²/484 ft²
Max 3 adults
2 single beds
  • Pool view

1/18

Grand Deluxe

45 m²/484 ft²
Max 3 adults
2 single beds or 1 double bed
Preferred by Couples
  • Pool view

1/18

Grand Jacuzzi Deluxe

45 m²/484 ft²
Max 3 adults
2 single beds or 1 double bed
  • Pool view

1/18

Grand Room

Max 10 adults
1 king bed
1/6

DOUBLE SINGLE USE GRAND POOL ACCESS

Max 3 adults
1/3

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View

45 m²/484 ft²
Max 3 adults
2 single beds or 1 double bed
  • Garden view

1/2

Grand Jacuzzi Room

45 m²/484 ft²
Max 4 adults
1 king bed
  • Ocean (partial view) view

1/3

Grand Jacuzzi

45 m²/484 ft²
Max 3 adults
1/1

Luxury Room with Pool Access

45 m²/484 ft²
Max 3 adults
1 king bed
1/1

Standard Room

45 m²/484 ft²
Max 9 adults
1 king bed

Frequently asked questions

Enjoy your holiday retreat the greatest way possible with Sugar Palm Grand Hillside Hotel's bar and poolside bar accessible right in front of your doorstep for when you need a sip or two.

Sugar Palm Grand Hillside Hotel features free fitness center that is conveniently situated at the tip of your finger, allowing you to get your daily workout in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Yes! Sugar Palm Grand Hillside Hotel provides dry cleaning service that is accessible all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

While on holiday retreat with your family, your kids can also experience the fun in sports and recreation facilities offered at Sugar Palm Grand Hillside Hotel such as kids pool.

Sugar Palm Grand Hillside Hotel fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with staff trained in safety protocol, sterilizing equipment, temperature check for guests and staff, and first aid kit for further safety precautions and hygiene protocols.

While remaining at Sugar Palm Grand Hillside Hotel, jump start your holiday by exploring the closest destinations that are within walking distance to the property which include Surf House Phuket - Kata Beach, Surf House Phuket, and Surf House Phuket Phuket.

While staying at Sugar Palm Grand Hillside Hotel, indulge in your morning or evening stroll at close by park such as Community Park.

Past guests that stayed at Sugar Palm Grand Hillside Hotel have given this property a rating of 8.652 for its outstanding value for money as the primary highlight for their stay.

Past group travelers that have stayed at this property have given Sugar Palm Grand Hillside Hotel an average rating of 8.3. You can check out more specific customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Sugar Palm Grand Hillside Hotel is located in the Kata neighborhood, consisting of Kata Beach.

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More about Sugar Palm Grand Hillside Hotel

More about Sugar Palm Grand Hillside Hotel

Experience the Tranquil Luxury of Sugar Palm Grand Hillside Hotel (SHA Plus+)

Nestled in the heart of Phuket, Thailand, Sugar Palm Grand Hillside Hotel (SHA Plus+) is a 4-star haven that offers a perfect blend of modern comfort and tranquil luxury. With its prime location and impeccable service, this hotel is the ideal choice for both leisure and business travelers. As you step into the hotel, you will be greeted by a contemporary and stylish ambiance, reflecting the hotel's commitment to providing a memorable stay. The hotel underwent renovations in 2013, ensuring that guests enjoy the latest amenities and a refreshing atmosphere throughout their stay. Check-in at Sugar Palm Grand Hillside Hotel begins at 02:30 PM, allowing you to settle in and unwind after a long journey. The friendly and attentive staff will be ready to assist you with a seamless check-in process, ensuring that you feel welcome from the moment you arrive. When it's time to bid farewell, check-out is until 12:00 PM, giving you ample time to savor your final moments in this tropical paradise. Convenience is key at Sugar Palm Grand Hillside Hotel, with the airport located just 50 minutes away. Whether you're arriving or departing, the hotel's proximity to the airport ensures a hassle-free journey, allowing you to make the most of your time in Phuket. Built in 2009, this magnificent hotel boasts 106 well-appointed rooms, each designed with the utmost comfort and relaxation in mind. Whether you choose a Deluxe Room, a Grand Deluxe Room, or a Suite, you can expect spacious accommodations adorned with modern amenities and stylish furnishings. The rooms offer a serene escape from the bustling city, providing a peaceful oasis where you can unwind and rejuvenate. Sugar Palm Grand Hillside Hotel warmly welcomes families with its child-friendly policies. Children between the ages of 5 to 7 can stay free of charge, making it an ideal choice for families looking to create lasting memories together. The hotel's dedication to providing a family-friendly environment ensures that both parents and children can enjoy a memorable and stress-free vacation. Indulge in the tranquil luxury of Sugar Palm Grand Hillside Hotel (SHA Plus+), where modern comfort meets impeccable service. With its prime location, stylish accommodations, and family-friendly policies, this hotel is the perfect choice for your stay in Phuket, Thailand.

Unwind and Indulge in Entertainment at Sugar Palm Grand Hillside Hotel (SHA Plus+)

At Sugar Palm Grand Hillside Hotel (SHA Plus+), entertainment is taken to a whole new level. With a range of impressive facilities, guests are guaranteed a memorable and enjoyable stay. The hotel boasts a vibrant bar where guests can unwind and socialize while sipping on refreshing cocktails. Whether you're looking to start your evening with a pre-dinner drink or simply want to relax after a long day of exploring Phuket, the bar provides the perfect setting to kick back and let loose. For those seeking ultimate relaxation, the hotel offers a luxurious hot tub where guests can soak away their worries and rejuvenate their senses. With its soothing warm waters and picturesque surroundings, the hot tub provides a serene oasis amidst the bustling city. Whether you choose to enjoy a solo soak or share the experience with loved ones, this facility is sure to leave you feeling refreshed and revitalized. Nestled within the hotel's lush garden, guests can find a tranquil sanctuary to escape the hustle and bustle of everyday life. The garden offers a serene and peaceful atmosphere, making it the perfect spot to unwind, read a book, or simply enjoy the beauty of nature. Take a leisurely stroll through the garden and admire the vibrant flowers and lush greenery, or find a cozy spot to sit and soak up the sunshine. With its serene ambiance and natural beauty, the garden provides the ideal setting for relaxation and rejuvenation. With its impressive range of entertainment facilities, Sugar Palm Grand Hillside Hotel (SHA Plus+) ensures that guests have everything they need for a truly unforgettable stay. From the lively bar to the indulgent hot tub and serene garden, there is something for everyone to enjoy. So, why wait? Book your stay now and experience the ultimate in entertainment and relaxation at Sugar Palm Grand Hillside Hotel (SHA Plus+).

Stay Active and Energized at Sugar Palm Grand Hillside Hotel (SHA Plus+)

At Sugar Palm Grand Hillside Hotel (SHA Plus+), staying active and energized is made easy with a range of sports facilities available for guests to enjoy. Whether you're a fitness enthusiast or simply looking to unwind and have fun, this hotel has something for everyone. Start your day off right by visiting the hotel's state-of-the-art fitness center. Equipped with modern exercise machines and equipment, you can maintain your workout routine and stay in shape even while on vacation. The fitness center offers a variety of cardio and strength training equipment, ensuring that you can tailor your workout to your preferences. After a refreshing workout, take a dip in the hotel's outdoor pool. Surrounded by lush greenery and overlooking the stunning Phuket landscape, the pool provides the perfect setting for relaxation and rejuvenation. You can also enjoy a refreshing drink from the poolside bar, located just steps away from the water. Sip on a tropical cocktail or indulge in a refreshing mocktail while basking in the sun and taking in the breathtaking views. If you prefer a more active water-based activity, head to the nearby beach. Sugar Palm Grand Hillside Hotel (SHA Plus+) is conveniently located within walking distance from the beach, allowing you to easily enjoy a day of sun, sand, and sea. Whether you're interested in swimming, snorkeling, or simply lounging under the shade of a palm tree, the beach offers endless opportunities for relaxation and fun. To top it off, the hotel also offers a free fitness center, allowing you to maintain your fitness routine without any additional cost. With a range of exercise equipment and facilities available, you can stay active and fit throughout your stay at Sugar Palm Grand Hillside Hotel (SHA Plus+).

Convenience Facilities at Sugar Palm Grand Hillside Hotel (SHA Plus+)

At Sugar Palm Grand Hillside Hotel (SHA Plus+), guests can enjoy a range of convenience facilities that enhance their stay in Phuket, Thailand. The hotel offers a comprehensive laundry service, allowing guests to effortlessly keep their clothes clean and fresh throughout their stay. Additionally, the room service ensures that guests can indulge in delicious meals and snacks without leaving the comfort of their rooms. For the safety and security of guests, the hotel provides safety deposit boxes where valuable belongings can be securely stored. The friendly and knowledgeable concierge staff is always available to assist with any queries or requests, ensuring a hassle-free experience for guests. In this digital age, staying connected is essential, and Sugar Palm Grand Hillside Hotel (SHA Plus+) understands this. The hotel offers Wi-Fi in public areas, allowing guests to easily stay connected and browse the internet. For those who prefer to smoke, there is a designated smoking area available. Furthermore, the hotel provides free Wi-Fi in all rooms, ensuring that guests can stay connected and productive throughout their stay. The dry cleaning service and luggage storage facilities are also available, making it convenient for guests to keep their belongings clean and organized. To cater to any immediate needs, there is a convenience store on-site, offering a variety of essentials and snacks. Additionally, the hotel provides daily housekeeping, ensuring that the rooms are always well-maintained and tidy. With these convenience facilities, Sugar Palm Grand Hillside Hotel (SHA Plus+) ensures that guests have a comfortable and hassle-free stay.

Convenient Transport Facilities at Sugar Palm Grand Hillside Hotel (SHA Plus+)

At Sugar Palm Grand Hillside Hotel (SHA Plus+), guests can enjoy a range of convenient transport facilities that make exploring Phuket a breeze. The hotel offers airport transfer services, ensuring a seamless and hassle-free arrival and departure experience. Whether you're arriving at Phuket International Airport or heading back home, the hotel's dedicated staff will be there to assist you. Additionally, Sugar Palm Grand Hillside Hotel (SHA Plus+) provides tours for those looking to discover the beauty of Phuket. From island hopping to exploring cultural landmarks, the hotel's knowledgeable tour guides will help you create unforgettable memories. For guests who prefer to explore at their own pace, the hotel offers car hire services, allowing you to conveniently travel around the island at your own leisure. Furthermore, Sugar Palm Grand Hillside Hotel (SHA Plus+) features an onsite car park for guests who choose to bring their own vehicles. The hotel also offers a taxi service, making it easy for guests to navigate the city and visit popular attractions. Whether you're driving your own car or relying on the hotel's transport services, self-parking is available for your convenience.

Luxurious Room Facilities at Sugar Palm Grand Hillside Hotel (SHA Plus+)

Indulge in the ultimate comfort and luxury at Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket, Thailand. This exquisite hotel offers a range of exceptional room facilities to ensure a memorable stay for every guest. Step into your elegantly designed room and feel the cool breeze of the air conditioning, creating a soothing ambiance. Wrap yourself in the soft bathrobes provided, adding a touch of luxury to your stay. The convenient hair dryer allows you to effortlessly style your hair before heading out to explore the vibrant city. Quench your thirst with the well-stocked mini bar, offering a variety of refreshing beverages and snacks. Step out onto your private balcony or terrace and soak in the breathtaking views of the surrounding hillsides or the sparkling ocean. Unwind in the evening with a wide selection of satellite/cable TV channels, providing endless entertainment options. Experience the epitome of comfort and convenience at Sugar Palm Grand Hillside Hotel (SHA Plus+), where every detail has been carefully curated to ensure an unforgettable stay.

Indulge in Culinary Delights at Sugar Palm Grand Hillside Hotel (SHA Plus+)

At Sugar Palm Grand Hillside Hotel (SHA Plus+), guests can indulge in a variety of culinary delights with the hotel's exceptional dining facilities. Start your day with a delicious breakfast buffet that offers a wide selection of both local and international dishes. From freshly baked pastries to made-to-order omelettes, there is something to satisfy every palate. For a quick caffeine fix or a casual meal, head to the hotel's cozy coffee shop. Here, you can enjoy a range of aromatic coffees, teas, and light snacks in a relaxed atmosphere. If you prefer a more formal dining experience, the hotel's restaurant is the perfect choice. With its elegant decor and attentive service, it offers a menu that showcases the best of Thai and international cuisine. For those who prefer to dine in the comfort of their own room, room service is available. Whether you're craving a late-night snack or a full meal, the hotel's room service menu has a variety of options to choose from. With daily housekeeping ensuring that your room is always clean and tidy, you can enjoy your meal in peace and tranquility.

Luxurious and Spacious Rooms at Sugar Palm Grand Hillside Hotel (SHA Plus+)

Indulge in the comfort and elegance of Sugar Palm Grand Hillside Hotel (SHA Plus+)'s exquisite room offerings. With a variety of options to choose from, including the Grand Deluxe, Grand Jacuzzi Deluxe, and Grand Pool Access rooms, you are guaranteed a memorable stay in Phuket, Thailand. The Grand Deluxe rooms, spanning an impressive 45 square meters, feature either two single beds or one double bed, providing ample space for relaxation. For those seeking a touch of luxury, the Grand Jacuzzi Deluxe rooms offer the same generous size and bedding options, along with the added indulgence of a private jacuzzi. If you prefer direct access to a refreshing pool, the Grand Pool Access rooms boast a queen bed and the convenience of stepping straight into the water from your own private terrace. By booking these remarkable rooms on Agoda, you can enjoy the best prices available, ensuring exceptional value for your stay at Sugar Palm Grand Hillside Hotel (SHA Plus+). With Agoda's user-friendly platform, you can easily browse and compare room options, making your booking experience hassle-free. Don't miss out on the opportunity to experience the ultimate in comfort and convenience at Sugar Palm Grand Hillside Hotel (SHA Plus+), all at the best prices, when you book through Agoda.

Discover the Vibrant Charm of Kata in Phuket

Nestled on the southwestern coast of Phuket, Thailand, Kata is a picturesque beach town known for its stunning white sands, crystal-clear waters, and vibrant atmosphere. As you step into this tropical paradise, you'll be greeted by a postcard-perfect beach lined with swaying palm trees and an inviting azure sea. Kata offers a perfect blend of relaxation and excitement, making it an ideal destination for both families and adventure seekers. Spend your days basking in the sun, swimming in the warm waters, or indulging in water sports like snorkeling, diving, and kayaking. If you're seeking a bit of adrenaline, head to the nearby surf breaks and catch some waves. Beyond its beautiful beach, Kata also boasts a lively town center filled with a plethora of dining, shopping, and entertainment options. Explore the vibrant streets lined with local shops, boutiques, and market stalls, where you can find unique souvenirs, clothing, and handicrafts. After a day of exploration, treat your taste buds to a culinary adventure at the numerous restaurants and street food stalls, offering a wide range of Thai and international cuisines. With its captivating beauty and lively atmosphere, Kata is a must-visit destination in Phuket, Thailand. Whether you're looking to relax on the beach, explore the vibrant town center, or embark on thrilling water activities, Kata has something for everyone. Book your stay at the Sugar Palm Grand Hillside Hotel (SHA Plus+) and immerse yourself in the charm of this enchanting beach town.

Convenient Transportation from Phuket Airport to Sugar Palm Grand Hillside Hotel (SHA Plus+)

Nestled in the picturesque town of Kata in Phuket, Thailand, Sugar Palm Grand Hillside Hotel (SHA Plus+) offers a tranquil escape for travelers seeking a blend of luxury and convenience. Getting to the hotel from Phuket Airport is a breeze, thanks to the well-connected transportation options available. Upon arrival at Phuket Airport, travelers have several transportation choices to reach Sugar Palm Grand Hillside Hotel. The most convenient and hassle-free option is to take a taxi directly from the airport. Taxis are readily available outside the terminal, and the journey to the hotel takes approximately 1 hour, depending on traffic conditions. For budget-conscious travelers, another option is to take a shared minivan service from the airport. These minivans operate on a fixed schedule and offer a cost-effective way to reach the hotel. The minivan will drop you off at Kata Beach, just a short walk away from Sugar Palm Grand Hillside Hotel. Alternatively, for those who prefer public transportation, there is a local bus service available from the airport to Phuket Town, where you can then transfer to another bus that will take you to Kata Beach. From there, it's just a short stroll to the hotel. No matter which transportation option you choose, the journey from Phuket Airport to Sugar Palm Grand Hillside Hotel is filled with scenic views of the island's lush landscapes and stunning coastline, setting the perfect tone for an unforgettable holiday experience.

Discover the Rich Cultural Heritage and Stunning Beaches near Sugar Palm Grand Hillside Hotel (SHA Plus+)

Nestled in the heart of Phuket, Sugar Palm Grand Hillside Hotel (SHA Plus+) offers easy access to a variety of landmarks and attractions that will leave you captivated. Just a short distance away, you'll find the iconic Big Buddha Phuket, a towering statue that stands at 45 meters tall. This landmark not only offers breathtaking panoramic views of the island, but it also holds great cultural significance for the locals. If you're in the mood for some sun, sand, and sea, look no further than Kata Beach. This picturesque stretch of golden sand is just a stone's throw away from the hotel. Whether you're a seasoned surfer or a beginner, Surf House Phuket - Kata Beach is the perfect spot to catch some waves and enjoy the thrill of surfing. After a day of adventure, take a leisurely stroll to Baan Kata Pharmacy and Wit Pharmacy, where you can find a wide range of local products and souvenirs. For those interested in immersing themselves in the local culture, a visit to Wat Kitti Sangkaram is a must. This beautiful Buddhist temple showcases stunning architecture and intricate details that are sure to leave you in awe. If you're looking to unwind and rejuvenate, Santosa Wellness Center offers a range of holistic treatments and wellness programs to help you relax and find inner peace. With its prime location near these landmarks and attractions, Sugar Palm Grand Hillside Hotel (SHA Plus+) is the perfect base for exploring the rich cultural heritage and stunning beaches of Phuket.

A Culinary Adventure Awaits

Sugar Palm Grand Hillside Hotel (SHA Plus+) is surrounded by an array of diverse and tantalizing restaurants. From the exotic flavors of Istanbul Restaurant Kata to the authentic Indian cuisine at Golden Paradise Restaurant, there is something to satisfy every palate. For seafood lovers, Kwong Shop Seafood Restaurant and Ska Bar & Kata Seafood Restaurant offer a delightful selection of freshly caught seafood dishes. If you're in the mood for a lively atmosphere and delicious grilled specialties, Kata On Fire Bar and Grill is the place to be. Additionally, Two Chefs Kata Beach and On The Rock Restaurant are perfect for those seeking a mix of international and Thai flavors. With so many dining options just steps away from the hotel, guests can embark on a culinary adventure without having to venture too far.

Shop 'til You Drop at SC Plaza Kata

Located just a stone's throw away from Sugar Palm Grand Hillside Hotel (SHA Plus+), SC Plaza Kata is a shopper's paradise. This bustling shopping complex offers a wide array of retail outlets, from trendy fashion boutiques to souvenir shops. Whether you're looking for the latest fashion trends, unique local handicrafts, or simply want to indulge in some retail therapy, SC Plaza Kata has it all. Take a leisurely stroll through the mall and discover a treasure trove of clothing, accessories, electronics, and more. After a day of shopping, recharge at one of the many cafes or restaurants within the plaza, offering a variety of cuisines to satisfy your taste buds. With its convenient location and diverse shopping options, SC Plaza Kata is a must-visit destination for all shopaholics staying at Sugar Palm Grand Hillside Hotel (SHA Plus+).

Affordable Luxury at Sugar Palm Grand Hillside Hotel (SHA Plus+)

Experience the best of Phuket without breaking the bank at Sugar Palm Grand Hillside Hotel (SHA Plus+). With an average room price of just $63, this hotel offers exceptional value for money compared to the city's average price of $84 per night. At Sugar Palm Grand Hillside Hotel (SHA Plus+), you can enjoy all the luxuries and amenities of a high-end hotel at a fraction of the cost. Each room is beautifully designed and features modern furnishings, ensuring a comfortable and relaxing stay. From the moment you step into the hotel's elegant lobby, you will be greeted by friendly staff who are dedicated to providing top-notch service. Whether you're traveling for business or leisure, Sugar Palm Grand Hillside Hotel (SHA Plus+) has something to offer everyone. Take a dip in the stunning rooftop infinity pool while enjoying panoramic views of the city, or indulge in a rejuvenating spa treatment at the hotel's wellness center. With its convenient location, you'll have easy access to Phuket's popular attractions, vibrant nightlife, and pristine beaches. Book your stay at Sugar Palm Grand Hillside Hotel (SHA Plus+) today and discover the perfect blend of luxury, affordability, and convenience in the heart of Phuket.

Excellent Staff, Exceptional Breakfast, and Clean Facilities

Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket, Thailand has received rave reviews from its satisfied guests. One of the standout features of this hotel is its excellent staff who are known for their helpfulness and friendliness. Guests have consistently praised the staff for going above and beyond to ensure a pleasant stay. Another highlight of Sugar Palm Grand Hillside Hotel is its exceptional breakfast. Guests have raved about the delicious and varied options available, ensuring a great start to the day. From fresh fruits to hot dishes, the breakfast at this hotel is sure to satisfy even the most discerning palates. When it comes to cleanliness, this hotel exceeds expectations. Both the rooms and the pool are consistently described as immaculate and well-maintained. Guests appreciate the attention to detail and the high standards of cleanliness at Sugar Palm Grand Hillside Hotel. In addition to the excellent staff and cleanliness, guests have also praised the hotel's amenities. From the well-maintained swimming pool to the spacious rooms, guests have found everything they need for a comfortable and enjoyable stay. Overall, Sugar Palm Grand Hillside Hotel (SHA Plus+) has received high recommendations from its guests. With its excellent staff, exceptional breakfast, and clean facilities, this hotel is a top choice for travelers visiting Phuket, Thailand.

A Top Choice for Value, Facilities, and Cleanliness

Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket, Thailand, has received highly positive customer ratings across various aspects of its offerings. With an impressive overall rating of 8.3, this hotel is a top choice for travelers seeking excellent value for their money. One of the standout features of Sugar Palm Grand Hillside Hotel is its exceptional facilities, which have earned it a rating of 8.2. Guests can enjoy a range of amenities including a swimming pool, fitness center, and spa, ensuring a truly relaxing and rejuvenating stay. The hotel's commitment to providing top-notch facilities ensures that guests have everything they need for a comfortable and enjoyable experience. Additionally, Sugar Palm Grand Hillside Hotel has garnered a remarkable rating of 8.6 for its cleanliness. Guests can expect spotless and well-maintained rooms, creating a pleasant and hygienic environment. The hotel's dedication to cleanliness contributes to a superior level of comfort and satisfaction for its guests.

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Amenities and facilities

Excellent8.3

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
  • Japanese
  • Russian
  • Thai
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Public bath
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Asian breakfast
  • Bar
  • Bottle of water
  • Breakfast [continental]
  • Coffee shop
  • Full american breakfast
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
  • Western breakfast
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Additional toilet
  • Adjustable height hand-held shower wand
  • Air conditioning
  • Air purifier
  • Alarm clock
  • Baby amenities (upon request)
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • DVD/CD player
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Locker
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Streaming service like Netflix
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Visual alarm
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Window that opens
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Buffet
Restaurants on site
Baby Palm Restaurant
  • Cuisine: Asian, International, Local, Thai
  • Menu: Buffet, A-la-carte
Palm Square at Kata
  • Cuisine: International
  • Menu: Buffet

Location

1 Khoktanod Soi 3, Kata Road, Tambon Karon Muang Phuket, Kata, Phuket, Thailand, 83100

Excellent8.5

Location

Airports
  • Phuket International Airport (HKT)
    32.9 km 1.1 hour drive
  • Krabi International Airport (KBV)
    81.3 km 3.1 hour drive
Public transportation
  • Minibus Station
    150 m
  • Phuket Town Local Bus Station (Terminal 1).
    12.9 km
Hospital or clinic
  • Becare Medical Clinic
    660 m
Shopping
  • Jungceylon Shopping Center
    8.6 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    40 m 1 min walk

What's nearby

Popular landmarks
  • Kata Beach
    190 m
  • Karon Beach
    1.7 km
  • Big Buddha Phuket
    1.9 km
  • Nai Harn Beach
    4.1 km
  • Chaithararam Temple (Wat Chalong)
    5.3 km
  • Freedom Beach
    7.1 km
  • Patong Beach
    7.9 km
  • Jungceylon Shopping Center
    8.6 km
  • Bangla Road
    8.7 km
  • Phuket FantaSea
    15.8 km
Nearby landmarks
  • Hot Yoga
    120 m
  • Minibus Station
    150 m
  • Bus stop Kata to Phuket
    160 m
  • Kata Beach
    190 m
  • Surf House Phuket - Kata Beach
    210 m
  • Surf House Phuket
    220 m
  • Surf House Phuket Phuket
    220 m
  • Community Park
    250 m
  • Chang Gym
    260 m
  • Kampon Art Gallery
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 10 year(s).

Others
  • Children 8 years and over are considered as adults.
  • Children 5-7 years old will be charged THB 250 per child per night when using existing bed.
  • Children 0-4 years old stay for free if using existing bed.
  • Please note that there is an additional charge for third person including children who stays without using extra bed. Please contact the hotel for more information.
  • Children 8 years and over must use an extra bed.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Check-out from11:00
Getting around
  • Distance from city center15.3 km
  • Travel time to airport (minutes)50
  • Airport transfer fee1500 THB
Extras
  • Daily Internet/Wi-Fi fee0 THB
  • Breakfast charge (unless included in room price)350 THB
The property
  • Year property opened2009
  • Number of floors9
  • Room voltage220
  • Number of rooms 106
  • Most recent renovation2013
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of Sugar Palm Grand Hillside Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 9.6
  • 10
  • 10
  • 10
  • 10
  • 8.8
  • 10
  • 10

Most recent

  • Value for money score 8.7 out of 10 and is a high score in Phuket
    Value for money8.7
  • Cleanliness score 8.6 out of 10 and is a high score in Phuket
    Cleanliness8.6
  • Location score 8.5 out of 10 and is a high score in Phuket
    Location8.5
  • Service score 8.5 out of 10 and is a high score in Phuket
    Service8.5
  • Facilities score 8.3 out of 10 and is a high score in Phuket
    Facilities8.3
  • Room comfort and quality score 8.2 out of 10
    Room comfort and quality8.2
High score for Phuket

Rating

9+ Exceptional (1,278)
8-9 Excellent (816)
7-8 Very Good (911)
6-7 Good (348)
<6 Below Expectation (287)

Review summary

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The hotel's staff are praised for their excellent and friendly service, while the infinity pools with stunning views are loved by many guests. The breakfast is recommended with a good spread and decent options. The clean rooms offer beautiful sea and/or hillside views. The hotel is conveniently located near shops, restaurants, and Kata Beach, making it an ideal choice for travellers looking to explore the area.

Breakfast could be improved with more variety and quality, according to some guests.

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Show reviews that mention 

Location

Mentioned in 133 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Service

Mentioned in 85 reviews
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83% Positive
sentiment-negative-indicator
16% Unfavourable

Cleanliness

Mentioned in 82 reviews
sentiment-positive-indicator
79% Positive
sentiment-negative-indicator
20% Unfavourable

Pool

Mentioned in 66 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable

Breakfast

Mentioned in 63 reviews
sentiment-positive-indicator
68% Positive
sentiment-negative-indicator
31% Unfavourable

Room size

Mentioned in 45 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable

Room view

Mentioned in 41 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Beach

Mentioned in 35 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Value for money

Mentioned in 27 reviews
sentiment-positive-indicator
77% Positive
sentiment-negative-indicator
22% Unfavourable
Showing 3,640 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Melody from Malaysia
    Group
    Grand Deluxe
    Stayed 2 nights in March 2026

    “Fun”

    It's a hillside hotel so be prepared to walk up a steep hill! They do have a buggy but you'd have to wait most times. If you've eaten too much then walk up the hill LOL. The pool was nice, the room was clean. Very convenient location - just walk down and you'll get the food street in front and the beach on your left.

    Reviewed May 15, 2026

    Dear Melody, Thank you for your fun and lovely review. We’re happy to hear that you enjoyed the pool, clean room, and our convenient location close to the beach and food street. Our hillside setting certainly comes with a bit of a workout, but we’re glad you took it with good humor. We also appreciate your understanding regarding the buggy service. We hope to welcome you back again for another enjoyable stay. Kind regards, Sugar Palm Grand Hillside Team

    Responded May 18, 2026
    Sugar Palm Grand Hillside Hotel
  2. 8.0
    Excellent
    Mai from Thailand
    Family with teens
    Grand Deluxe
    Stayed 3 nights in July 2025

    “Very good”

    Good location a short walk to Kata Beach and all the amenities, up on arrival it’s not impressive looking hotel, they put us in the room right up the top of the hotel where no one is up there it’s dark and unpleasant and unoccupied, phone in room not working , got new phone still not working the engineer come in trying to fix it at this point I thought why do I have to put up with this so I tell my children not to unpack yet and I took a long hot walk down to reception and asked to change rooms, straight away she said ok and upgraded us to a room near people, pools , restaurant and reception and I really appreciate that. it’s a short steep hill walk to get to and from the hotel I wouldn’t recommend it for elderly or family with young children that use push pram /buggy, the hotel itself is ok nice clean rooms, breakfast is ok , pool is ok. I paid under 12000 Thai baht for 3night stay I kinda expected more , there are other nicer hotels for this price but they were all full during our visit at Kata beach Phuket.

    Reviewed July 24, 2025

    Dear Mai, Thank you for your detailed feedback. We’re glad our team was able to quickly assist and upgrade your room for a more comfortable stay. We appreciate your comments regarding the hillside, facilities, and overall experience, and will take them into consideration to improve future stays. We hope to have the opportunity to welcome you back. Warm regards, Sugar Palm Grand Hillside Team

    Responded October 27, 2025
    Sugar Palm Grand Hillside Hotel
  3. 8.8
    Excellent
    Nayoung from South Korea
    Group
    Grand Deluxe
    Stayed 8 nights in December 2025

    “I recommend not staying in the top room.”

    There is a service that takes you down to the cart, but you are not very free to move around. You need to prepare your belongings well, as you may not be able to come back up again. However, the view is great. The back of the huge Buddha statue is visible from the room. The path to the pool is complicated. It's more convenient to go up from the lobby. If you take the elevator instead of the cart, it's like a maze. The room is clean! The hairdryer is weak. It's nice to have a bathtub. Sitting on the balcony in the evening is lovely. Spending time at the bar is nice, but the operating hours are too short. It's close to Kata Beach. There are many restaurants nearby, but they aren't very tasty. I often went to the food court next to 7-Eleven. It's not delicious, but it's cheaper than restaurants. Roti and coconut ice cream are delicious. The staff is very friendly! There is someone present from morning to night. There are many cute cats around. You can't bring durian, mangosteen, or jackfruit into the hotel. There are many places selling mango around, but they don't cut it for you, so it's good to bring a knife. A bottle opener is provided. The refrigerator is larger than in typical hotels. Rooms that are connected to the pool look nice. They are 40,000 won more expensive per day compared to the cheapest room at the end of the year.

    Reviewed December 28, 2025
    Auto-translated through generative A.I.

    Dear Nayoung, Thank you for sharing such a detailed and thoughtful review. We’re happy you enjoyed the beautiful view (including the Big Buddha), the clean room, bathtub, evening time on the veranda, friendly staff, and our lovely cats 🐾 It’s also great to know our location near Kata Beach suited you well. We appreciate your honest comments about the cart service, layout, bar hours, and in-room amenities—your feedback helps us improve. We hope to welcome you back again for another relaxing stay with us. Warm regards, Sugar Palm Grand Hillside Team

    Responded January 01, 2026
    Sugar Palm Grand Hillside Hotel
  4. 10.0
    Exceptional
    Patricia from Australia
    Family with teens
    Grand Pool Access Room
    Stayed 6 nights in February 2026

    “Luxury on a hillside ”

    Our family of 4 stayed here for 6 nights in pool access rooms 2 side by side). Rooms are really big and nice, bed and pillows very comfortable. The pool access is totally worth it , we are high up with a view of the town and some of the beach. Location excellent, short walk to shops , restaurants and beach. Nearby food court is great. Also a 15 min walk to kata noi beach, smaller and quieter. Breakfast is great, especially the omelettes. 7th Heaven bar is perfect place to watch the sunset and enjoy a cocktail. There are also hot and cold plunge pools, massage services and small pool bar. Great hotel and value for money. Definitely best location.

    Reviewed February 04, 2026

    Dear Patricia, Thank you so much for your wonderful review. We’re delighted to hear that your family enjoyed the pool-access rooms and the beautiful hillside views. It’s great to know the comfort of the beds, our location, and nearby attractions made your stay even more enjoyable. We’re especially happy you loved the breakfast (the omelets' are a favorite!), relaxing at 7th Heaven bar during sunset, and our facilities including the plunge pools and massage services. Your kind words about our value and location truly mean a lot to us. We would be thrilled to welcome you and your family back again for another memorable stay. Warmest regards, Sugar Palm Grand Hillside Team

    Responded February 24, 2026
    Sugar Palm Grand Hillside Hotel
  5. 10.0
    Exceptional
    Jhonatan from Germany
    Couple
    Grand Deluxe
    Stayed 5 nights in February 2025

    “Great place, excellent staff.”

    The hotel's structure is truly impressive. Since it is built on a small hill, it does require more walking, but in return, you get breathtaking views of the city and the sea. There are multiple room options, both with and without private pools. The main pool is also very well-designed and comfortable. The breakfast was excellent—I highly recommend including it in your stay! The mattresses were firm, comfortable, and spotless—exceptionally good! The entire staff, without exception, was wonderful. Always smiling, eager to assist, and even overcoming language barriers to help us. The hotel's location is also great, near a beautiful beach that is well-suited for guests over 30 and families. Minor Issue: We encountered a small inconvenience upon arrival—our first room had a non-functional air conditioning unit. Since it was late, we were moved to a smaller room for the first night. However, this room also had some structural finishing issues and cleanliness concerns. The next day, after speaking with the manager, we were promptly moved to a room of the booked category with a working air conditioner. Throughout this process, the staff was always attentive and helpful, resolving these issues quickly and efficiently, ensuring no lasting impact on our vacation. Final Thoughts: In the end, we were very satisfied with our stay. Not only do we highly recommend this hotel, but we would also gladly return in the future. Thank you for the wonderful stay!

    Reviewed February 27, 2025
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