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Exterior view, Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket
Grand Deluxe - Interior view, Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket
Exterior view, Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket
Lobby, Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket
Lobby, Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket
Beach, Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket
Swimming pool [outdoor], Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket

Removed from saved list

8.3

Excellent

5,326 reviews

5,326 reviews

Housekeeping49
View46
Beach42
See map
See map

8.4

Excellent

Location rating score

Excellent location - 190 meters to the beach
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Kata Beach
190 m
Surf House Phuket - Kata Beach
210 m
Surf House Phuket
220 m
Surf House Phuket Phuket
220 m
Community Park
250 m
Popular landmarks
Karon Beach
1.7 km
Big Buddha Phuket
1.9 km
Nai Harn Beach
4.1 km
Chaithararam Temple (Wat Chalong)
5.3 km
Freedom Beach
7.1 km
Closest landmarks
Hot Yoga
120 m
Bus stop Kata to Phuket
160 m
Chang Gym
260 m
Fitness o9n 2nd Floor
540 m
Kata View Point
590 m

Sugar Palm Grand Hillside Hotel (SHA Plus+)

1 Khoktanod Soi 3, Kata Road, Tambon Karon Muang Phuket, Kata, Phuket, Thailand, 83100 - See map

Make your best journey to Phuket with the promised standard of SHA Plus, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Kata part of Phuket, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bangla Road. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of Phuket

Front desk [24-hour]

Airport transfer

Excellent breakfast

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Hot tub

Swimming pool [outdoor]

Luggage storage

Contactless check-in/out

Your dates are popular among travelersPopular destination! Properties in Phuket are being booked every minute!
Value for money8.7
Distance to city center15.3 km
Location rating8.4
Nearest airportPhuket International Airport (HKT)
Distance to airport32.9 km

Rooms available at Sugar Palm Grand Hillside Hotel (SHA Plus+)

Excellent
Room comfort & quality

8.3

Grand Deluxe
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 2 single beds or 1 double b...
Enter dates to see prices
Grand Pool Access
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Grand Jacuzzi Deluxe
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 2 single beds or 1 double b...
Enter dates to see prices
Grand Jacuzzi Room
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
Enter dates to see prices
Standard Room
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
Enter dates to see prices
DOUBLE SINGLE USE GRAND POOL ACCESS
...
    Enter dates to see prices
    Luxury Room with Pool Access
    ...
    • Room size: 45 m²/484 ft²
    • Shower
    Enter dates to see prices
    Room #2760618
    ...
      Enter dates to see prices
      Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View
      ...
      • Room size: 45 m²/484 ft²
      • 2 single beds or 1 double b...
      Enter dates to see prices
      Room Assigned on Arrival
      ...
      • Balcony/terrace
      • Shower
      Enter dates to see prices

      Frequently asked questions

      Does Sugar Palm Grand Hillside Hotel (SHA Plus+) have bars on-site?

      Enjoy your holiday retreat the greatest way possible with Sugar Palm Grand Hillside Hotel (SHA Plus+)'s bar and poolside bar accessible right in front of your doorstep for when you need a sip or two.

      Does Sugar Palm Grand Hillside Hotel (SHA Plus+) have a fitness center?

      Sugar Palm Grand Hillside Hotel (SHA Plus+) features free fitness center that is conveniently situated at the tip of your finger, allowing you to get your daily workout in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

      Does Sugar Palm Grand Hillside Hotel (SHA Plus+) offer dry cleaning services?

      Yes! Sugar Palm Grand Hillside Hotel (SHA Plus+) provides dry cleaning service that is accessible all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

      What kinds of facilities are offered for children at Sugar Palm Grand Hillside Hotel (SHA Plus+)?

      While on holiday retreat with your family, your kids can also experience the fun in sports and recreation facilities offered at Sugar Palm Grand Hillside Hotel (SHA Plus+) such as kids pool.

      What measures does Sugar Palm Grand Hillside Hotel (SHA Plus+) take in terms of hygiene, safety, and cleanliness?

      Sugar Palm Grand Hillside Hotel (SHA Plus+) fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with sterilizing equipment, first aid kit, staff trained in safety protocol, and temperature check for guests and staff for further safety precautions and hygiene protocols.

      What attractions are near by Sugar Palm Grand Hillside Hotel (SHA Plus+) that are in walking range?

      While remaining at Sugar Palm Grand Hillside Hotel (SHA Plus+), jump start your holiday by exploring the closest destinations that are within walking distance to the property which include Surf House Phuket - Kata Beach, Surf House Phuket, and Surf House Phuket Phuket.

      What public parks are close by Sugar Palm Grand Hillside Hotel (SHA Plus+)?

      While staying at Sugar Palm Grand Hillside Hotel (SHA Plus+), indulge in your morning or evening stroll at close by park such as Community Park.

      What do past visitors love most about Sugar Palm Grand Hillside Hotel (SHA Plus+)?

      Past guests that stayed at Sugar Palm Grand Hillside Hotel (SHA Plus+) have given this property a rating of 8.649 for its outstanding value for money as the primary highlight for their stay.

      What is the average rating that past Group travelers have given to Sugar Palm Grand Hillside Hotel (SHA Plus+)?

      Past group travelers that have stayed at this property have given Sugar Palm Grand Hillside Hotel (SHA Plus+) an average rating of 8.2. You can check out more specific customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

      What well-known beaches are in close proximity to Sugar Palm Grand Hillside Hotel (SHA Plus+)?

      Sugar Palm Grand Hillside Hotel (SHA Plus+) is located in the Kata neighborhood, consisting of Kata Beach.

      What people love about Sugar Palm Grand Hillside Hotel (SHA Plus+)

      • 9.2

        Exceptional
        Spaciousness

        "The rooms are large and very spacious and clean."

        Michelle

        |

        October 7, 2023

      • 8.4

        Excellent
        Cleanliness

        "Awesome spacious, clean rooms all with giant balconies!"

        Michelle

        |

        September 12, 2023

      • 10

        Exceptional
        Staff 

        "The hotel is very well located and the staff of the hotel is the best"

        JuanJose

        |

        September 16, 2023

      Property ranking|Compared to 4,373 Phuket properties
      See all rankings
      Room comfort score
      8.3/10
      Value for money score
      8.7/10
      Location score
      8.4/10
      Cleanliness score
      8.6/10
      Better than
      93
      %
      of Phuket properties
      Better than
      91
      %
      of Phuket properties
      Better than
      89
      %
      of Phuket properties
      Better than
      89
      %
      of Phuket properties
      Overall rating:

      8.3

      Excellent
      5,326 reviews
      Cleanliness
      8.6
      Facilities
      8.2
      Location
      8.4
      Read all reviews >
      What travelers say they love:
      We had a great deal on a large room, so great value.
      Daniel from Thailand
      Couple
      More about Sugar Palm Grand Hillside Hotel (SHA Plus+)

      More about Sugar Palm Grand Hillside Hotel (SHA Plus+)

      Sugar Palm Grand Hillside Hotel (SHA Plus+)

      Make everyday special with all that Phuket has to offer with a stay at Sugar Palm Grand Hillside Hotel (SHA Plus+).
      At Sugar Palm Grand Hillside Hotel (SHA Plus+), the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Phuket is made even more convenient with the taxi and car hire services available at the hotel.
      For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
      Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Sugar Palm Grand Hillside Hotel (SHA Plus+). All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
      All rooms at Sugar Palm Grand Hillside Hotel (SHA Plus+) are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Sugar Palm Grand Hillside Hotel (SHA Plus+) are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
      Don't worry about being thirsty as a refrigerator, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


      Dining and things to do

      Each morning you can start the day with a delicious in-house breakfast offered at Sugar Palm Grand Hillside Hotel (SHA Plus+). Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
      Enjoy the countless activities offered at Sugar Palm Grand Hillside Hotel (SHA Plus+). A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the hot tub, located right in the hotel. Don't forget to make a visit or two to the hotel's pool.
      At Sugar Palm Grand Hillside Hotel (SHA Plus+), every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


      Around the property

      An array of attractions are a must-see while visiting Phuket. Chill out in the beach or just watch the waves on warm days at Patong Beach located 8.8 km away. Be sure to visit Big Buddha Phuket located 1.8 km away, an item on every checklist of those who travel to Phuket.


      Reasons to stay here

      Find incredible value for money here, which is ranked better than 90% of the city's accommodation.
      Compared to the city's accommodation options, this hotel scored higher than 95% of them for food and dining.
      According to guests who stayed here, this hotel's room comfort is rated higher than 93% of other accommodations in Phuket.

      Show less

      Amenities and facilities

      Excellent
      Facilities

      8.2

      Most talked about facilities

      Swimming Pool

      289 mentions

      Beach

      152 mentions

      Breakfast

      146 mentions

      Housekeeping

      63 mentions

      Languages spoken
      • English
      • Chinese [Mandarin]
      • Filipino
      • Japanese
      • Russian
      • Thai
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      • Garden
      • Hot tub
      • Massage
      • On-site entertainment
      • Pool with view
      • Spa
      • Spa/sauna
      • Swimming pool [outdoor]
      • Tours
      Cleanliness and safety
      • Anti-viral cleaning products
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • A la carte breakfast
      • Bar
      • Bottle of water
      • Breakfast [buffet]
      • Breakfast [continental]
      • Coffee shop
      • Happy hour
      • Poolside bar
      • Restaurants
      • Room service
      Services and conveniences
      • Air conditioning in public area
      • Concierge
      • Contactless check-in/out
      • Convenience store
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Food delivery
      • Grooming service
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoking area
      • Terrace
      • Xerox/fax in business center
      For the kids
      • Babysitting service
      • Kids meal
      • Swimming pool [kids]
      Access
      • CCTV in common areas
      • CCTV outside property
      • Exterior corridor
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      • Soundproof rooms
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [on-site]
      • Rental car
      • Taxi service
      • Valet parking
      Available in all rooms
      • Accessible by elevator
      • Additional toilet
      • Air conditioning
      • Alarm clock
      • Baby amenities (upon request)
      • Baby cot (upon request)
      • Balcony/terrace
      • Bathrobes
      • Blackout curtains
      • Closet
      • Clothes rack
      • Coffee/tea maker
      • Daily housekeeping
      • Desk
      • DVD/CD player
      • Electric kettle
      • Fire extinguisher
      • Free bottled water
      • Hair dryer
      • Hand sanitizer
      • Individual air conditioning
      • In-room safe box
      • Ironing facilities
      • Linens
      • Locker
      • Mini bar
      • Non-smoking
      • Pool facilities
      • Private bathroom
      • Refrigerator
      • Safety/security feature
      • Satellite/cable channels
      • Shared bathroom
      • Shower
      • Slippers
      • Smoke detector
      • Socket near the bed
      • Sofa
      • Soundproofing
      • Telephone
      • Tile/marble flooring
      • Toiletries
      • Towels
      • Trash cans
      • Wake-up service
      • Wi-Fi [free]
      • Wooden/parqueted flooring

      Food and dining

      Breakfast options
      • American
      • Asian
      • Buffet
      Restaurants on site
      Baby Palm Restaurant
      • Cuisine: Asian, International, Local
      • Menu: Buffet, A-la-carte
      Palm Square at Kata
      • Cuisine: International
      • Menu: Buffet

      Location

      1 Khoktanod Soi 3, Kata Road, Tambon Karon Muang Phuket, Kata, Phuket, Thailand, 83100
      Excellent
      Location

      8.4

      Airports
      • Phuket International Airport (HKT)
        32.9 km 1.1 hour drive
      • Krabi International Airport (KBV)
        81.3 km 3.1 hour drive
      Public transportation
      • Phuket Town Local Bus Station (Terminal 1).
        12.9 km
      • Phuket Bus Terminal 2
        15.4 km 42 min drive
      Hospital or clinic
      • Becare Medical Clinic
        660 m
      Shopping
      • Jungceylon Shopping Center
        8.6 km
      Convenience store
      • On-site
      Cash withdrawal
      • ATM
        40 m 1 min walk

      What's nearby

      Popular landmarks
      • Kata Beach
        190 m
      • Karon Beach
        1.7 km
      • Big Buddha Phuket
        1.9 km
      • Nai Harn Beach
        4.1 km
      • Chaithararam Temple (Wat Chalong)
        5.3 km
      • Freedom Beach
        7.1 km
      • Patong Beach
        7.9 km
      • Jungceylon Shopping Center
        8.6 km
      • Bangla Road
        8.7 km
      • Phuket FantaSea
        15.8 km
      Nearby landmarks
      • Hot Yoga
        120 m
      • Bus stop Kata to Phuket
        160 m
      • Kata Beach
        190 m
      • Surf House Phuket - Kata Beach
        210 m
      • Surf House Phuket
        220 m
      • Surf House Phuket Phuket
        220 m
      • Community Park
        250 m
      • Chang Gym
        260 m
      • Kampon Art Gallery
        310 m
      • 9Minimarkt
        350 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-4 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 5-7 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 8 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • Please note that there is an additional charge for third person including children who stays without using extra bed. Please contact the hotel for more information.
      • Children 0-4 years old stay for free if using existing bed.
      • Children 5-7 years old will be charged THB 250 per child per night when using existing bed.
      • Children 8 years and over are considered as adults.
      • Children 8 years and over must use an extra bed.
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      Getting around
      • Airport transfer fee1500 THB
      • Distance from city center15.3 km
      • Travel time to airport (minutes)50
      Extras
      • Breakfast charge (unless included in room price)530 THB
      • Daily Internet/Wi-Fi fee0 THB
      The property
      • Non-smoking rooms/floorsno
      • Number of bars/lounges1
      • Number of floors9
      • Number of restaurants1
      • Number of rooms 106
      • Room voltage220
      • Year property opened2009
      • Most recent renovation2013

      Reviews of Sugar Palm Grand Hillside Hotel (SHA Plus+) from real guests

      Provided by verified guests of Agoda
      8.3
      Cleanliness8.6
      Facilities8.2
      Location8.4
      Room comfort and quality8.3
      Service8.4
      Value for money8.7
      High score for Phuket
      Rating
      9+ Exceptional (1,438)
      8-9 Excellent (1,109)
      7-8 Very Good (1,116)
      6-7 Good (442)
      <6 Below Expectation (337)
      Time of the year
      Mar - May (1,223)
      Jun - Aug (1,237)
      Sep - Nov (991)
      Dec - Feb (991)

      Show reviews that mention 

      Showing 4,442 verified guest comments
      12345
      10.0
      Exceptional
      akiko from Japan
      Couple
      Stayed 7 nights in December 2022

      Amazing View from the Jacuzzi Room”

      It was my first overseas trip in 3 years that I had been looking forward to, as I had been enduring the pandemic. The result was a great success. First of all, the price was reasonable, and the spacious balcony of the clean room had a jacuzzi, where I could relax while enjoying the sunset ocean view and drinking alcohol. The location is a little uphill from the main road, but I didn't mind. It's about a 5-minute walk to the beach and right in front of the downtown area, so I think it's perfect. On the last day, I wanted a late checkout, but it was fully booked, so they told me to use the fitness room for free. I was able to use this fitness room like a private room and comfortably take a shower and pack up before leaving. The only thing that was not a complaint but a question was the towel exchange method, but they would exchange it if I asked, so there was no problem. The price, location, and facilities were all satisfactory for me, and I was very satisfied. I have also made a reservation for next year, so if possible, I would like to request the same room.

      Reviewed January 08, 2023

      See room deals

      10.0
      Exceptional
      Rachael from Australia
      Couple
      Stayed 4 nights in March 2023

      Beautiful property and great staff ”

      I'd highly recommend staying here. The property is beautiful (especially the infinity pools) and very well maintained. The staff are exceptional, especially the ladies at reception who went above and beyond to help us when a driver didn't turn up at the time he was supposed to. It is a long, steep walk to the rooms at the top of property but we are young and fit, so that was okay for us. Overall, great value for money and a wonderful place to stay.

      Reviewed March 16, 2023

      See room deals

      9.6
      Exceptional
      Ruby from Singapore
      Couple
      Stayed 3 nights in March 2023

      Well located and spacious ”

      Sugar Palm is very well located. It's a short and easy walk up the slope, away from the noise of the busy street. Many good restaurants, pharmacies, mini marts, etc are within walking distance. Medical clinic is almost next door. Kata beach access (unless you stay at Club Med, otherwise access is only either the northern or southern end of the beach) is under 10 mins walk. Kata Noi beach is 20 mins walk. Room is spacious, shower power is good, but it's a little weird for the bathroom door to be in the middle (of the bathroom), making it a little cramp to enter/exit. TV channel guide doesn't tally with what is shown on the TV. Jacuzzi tub at the balcony is good but not much privacy when I can clearly hear the conversations of the guests in the next room's balcony. There was a weird smell coming from their balcony and I wasn't sure if they were smoking, but someone definitely smoked in the lift on our last day there. We were provided with lots of mineral water and toiletries. Fridge is huge and has a freezer! There was a wide variety of food for breakfast and they were good, but there were a few flies here and there. Nice and decent sized swimming pool (for swimming laps), with 2 other pools for kids. Lastly, the 5 stray cats that frequent this hotel won my heart.

      Reviewed March 09, 2023

      See room deals

      10.0
      Exceptional
      Nav from Thailand
      Family with young children
      Grand Jacuzzi Deluxe
      Stayed 3 nights in April 2023

      Love this hotel ”

      Third stay at this hotel and I still love it! Great staff and brilliant value for money. Got a free upgrade to the pool access room which was fab! Can't wait for the next visit.

      Reviewed May 09, 2023

      See room deals

      10.0
      Exceptional
      HIROAKI from Japan
      Solo traveler
      Grand Deluxe
      Stayed 3 nights in January 2021

      Beautiful”

      I went there at the beginning of the year, but there were no foreign tourists due to the coronavirus, so it was quiet. The whole Kata Beach feels like that. However, the hotel staff was good. They cleaned the room every day and replenished the amenities. There were soap, shower gel, shampoo, toothbrush, cotton swabs, and shower caps. There is a separate bathtub and shower, and the bathtub is spacious. I was given a room on a high floor, and it happened to be a corner room, so I could see the sea and the town from the balcony. It was very comfortable. I noticed at night that there are some areas in the room where the lights do not turn on, so it feels a little dark. It takes less than 5 minutes to walk to the beach, but as mentioned in the reviews, it is built on a steep slope, so you have to climb a steep slope a little on the way back. The downside is that for some reason, the door key had an error and couldn't open every day when I returned from the beach to the room. I had to inform them through the internal line in front of the elevator or go to the reception. It's usually something that can be used during the stay... Maybe they reset it every day at noon? I'm not sure if other people had the same experience because there weren't many guests. It's typical of Thailand, I guess.

      Reviewed January 05, 2021

      See room deals

      Dear Valued Guests, Greetings from Sugar Palm Grand Hillside! Thank you for your comment and recommendation. We appreciate your kindness. As for the keycard problem. We took immediate action on the keycard issue. Unfortunately, there was a technical problem during that period and our IT team took action and fixed the problem. We apologize for the inconvenience this was caused you. Best Regards, SPGH Team

      Responded January 22, 2021
      Sugar Palm Grand Hillside Hotel (SHA Plus+)
      10.0
      Exceptional
      William from Australia
      Couple
      Stayed 2 nights in May 2022

      Best view in Kata.”

      Top reception speaking excellent english.. Most helpful in renting the correct scooter. Good pools in a quiet location. The best beachside restaurants in the old Thai styles very close by. The highlight of our stay...Good tidy clean room on the 6th level.. Room 610 the best ever.. We stayed here for three days as it is our practice to move hotels every couple of days to have lots of different experiences... Highly recommended

      Reviewed May 20, 2022

      See room deals

      10.0
      Exceptional
      RUI from Singapore
      Couple
      Grand Deluxe
      Stayed 4 nights in December 2022

      Very good hotel to stay”

      I’ve been returning this hotel for almost every year when we visited Phuket, in Kata, this is one of the most convenient, quiet with good staff service hotel here. We love every time we visited the hotel. Though the hotel room is a bit out-dated but it’s really value for money.

      Reviewed March 02, 2023

      See room deals

      10.0
      Exceptional
      Tauno from Estonia
      Couple
      Stayed 6 nights in January 2022

      Great stay at Sugar Palm Grand Hillside”

      We loved the stay at Sugar Palm. Our room was spacious, clean and nice. Breakfast was good. Please note that you can't access the rooms at the top of the hill by elevator. You have to climb the stairs at the last part. We asked to change our room to the lower part of the hotel. WIFI is a little bit slow, especially in the afternoon. The location of this hotel is really good. About 5 minutes to the beach and restaurants.

      Reviewed January 28, 2022

      See room deals

      10.0
      Exceptional
      Edwin from Singapore
      Business traveler
      Grand Deluxe
      Stayed 1 night in January 2022

      Best hotel In Phuket”

      I’ve thoroughly enjoyed my stay in the biggest deluxe room with direct access to pool & great views of the Kata area & beach as it is situated atop a hill side. Staff Khun Joy & everyone else were all very helpful & accommodating throughout my stay. It has a jacuzzi bath tub in every deluxe room & balcony as well to enjoy. Reasonably priced during my VTL stay & escape from the hustle & bustle of city life. Truly an beautiful & rejuvenating experience as the beaches are just a hop & skip away… couldn’t ask for more!! Truly Agoda needs to rate This place a 10 star!! - agoda VIP Edwin H

      Reviewed February 04, 2022

      See room deals

      10.0
      Exceptional
      HUIYING from South Korea
      Couple
      Grand Deluxe
      Stayed 4 nights in February 2023

      Great value for money! Close to the beach”

      I was worried that the hill would be tiring to climb, but it wasn't too bad! There are many delicious restaurants nearby and the beach is very close! The facilities are a bit old, but clean and tidy. The staff are also very friendly!

      Reviewed April 15, 2023

      See room deals

      10.0
      Exceptional
      Hayley from Australia
      Couple
      Stayed 19 nights in January 2022

      Great stay”

      We had a lovely stay, almost a month. The staff are very helpful and friendly. The room is comfortable and spacious. The location is perfect with everything you need in walking distance. It is on a hill but it is not a difficult hill for us.

      Reviewed January 28, 2022

      See room deals

      10.0
      Exceptional
      nicola from Australia
      Solo traveler
      Grand Deluxe
      Stayed 3 nights in September 2022

      Exceptional”

      The hotel is great. Everything about it is GREAT - location, cleanliness, pools, comfy bed, lovely big bath tubs, views. Booked initially for 2 nights ended up staying for a week all up. Highly recommend!!

      Reviewed September 14, 2022

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      10.0
      Exceptional
      Niek from Netherlands
      Couple
      Room Assigned on Arrival
      Stayed 7 nights in February 2022

      Nice stay”

      We really liked the hotel and everything is nice. Just one bad experience where we told them to clean our room but when we arrive in our the room was still messy and the cleaners already went home. The location is quite close to Kata Beach, just a few mins walk. There's free mini bar too

      Reviewed February 25, 2022

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      9.6
      Exceptional
      Joshua from Thailand
      Couple
      Grand Deluxe
      Stayed 2 nights in February 2022

      Sweet Place — Just Needs Some Fixing”

      Really, it's a gorgeous place. First of all, don't click on the extra charges for the fitness, because the fitness room is actually free, so those are misleading. We were able to upgrade our room to poolside, and we were quite lucky to have a clean pool (not all of them looked clean). The room was gorgeous — really nicely prepared and cleaned. We loved it! The pool was divine. The breakfast was decent. The fitness room was a bit disappointing with broken and aging equipment. The location is fantastic, of course. You can't go wrong here... definitely recommend going poolside if you can.

      Reviewed February 15, 2022

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      10.0
      Exceptional
      Aoife from Ireland
      Couple
      Grand Deluxe
      Stayed 3 nights in August 2022

      Exceptional”

      Gorgeous hotel with great swimming pools. Right by some really nice restaurants (particularly for seafood) and just 5 minute walk to the beach! The staff were so helpful and also was a very nice touch to have some complimentary drinks in the fridge each day. Would definitely recommend!

      Reviewed August 04, 2022

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      9.6
      Exceptional
      Ernest from Australia
      Couple
      Grand Deluxe
      Stayed 8 nights in April 2022

      Great Hillside view 10 minutes from Kata Beach”

      Great view over Kata and Kata Beach and less than 10 minutes walk from Kata Beach. Walking back up can be a challenge due to the steep hill. I guess that's the reason they call it Hillside and has such a good view. Lost count of all the pools. Rooms are OK. Enough room and big comfortable beds. Spacious balcony you can sit and relax on. The small desk with chair in the room is handy. Staff were very friendly and helpful!

      Reviewed April 30, 2022

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      10.0
      Exceptional
      Sean from United Kingdom
      Couple
      Grand Deluxe
      Stayed 5 nights in April 2023

      Exceptional”

      Third time we have stayed here. Excellent every time. We will definitely be back!

      Reviewed May 01, 2023

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      10.0
      Exceptional
      BOOPATHI from India
      Couple
      Grand Deluxe
      Stayed 1 night in May 2022

      Large rooms Excellent pool ”

      Less noisy Private area Pools are great Of course if you wanna stay in quite and if you love privacy this the best place to go for But you have to walk 200 metres to reach room it’s bit location on the hill will not recommend for elderly persons and guys with kids

      Reviewed July 20, 2022

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      10.0
      Exceptional
      Navjit from Thailand
      Family with young children
      Grand Jacuzzi Deluxe
      Stayed 3 nights in April 2022

      Great hotel! ”

      I love this hotel! I've stayed twice in the last year and will stay every time we visit Phuket. The staff are so friendly, especially those on breakfast. The spa bath on the balcony is an absolute treat. Such amazing value for money!

      Reviewed July 31, 2022

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      10.0
      Exceptional
      Chris from United Kingdom
      Solo traveler
      Stayed 4 nights in January 2022

      Why not ?”

      Great location and up the quieter end of Kata Beach but 2-3 mins walk only to the actual beach . Pools are great and it’s super quiet and the garden flowers look lovely . The hotel is not new but absolutely incredible value for money . I’m coming back at Easter and definitely staying here . I miss Kata Beach market already and it’s only been a day . Miss my coconut smoothie for breakfast

      Reviewed January 23, 2022

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