The Jerai Hotel Alor Setar

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Lot 134 - 141 Jalan Sultan Badlishah, Alor Setar City Center, Alor Setar, Malaysia, 05000

Highlights

Highly reviewed check-in/out

- Hassle-free and smooth check-in and check-out appears in multiple stay...

Highly rated by business travelers

- Good option for short business trips or layovers due to central locati...

Ideal location

- Walking distance to Pekan Rabu, Aman Central, Dataran Alor Setar, Zahi...

Tempat yang selesa dan strategik dekat dengan kemudahan awam
Great breakfast

- Breakfast buffet mostly offers local and Western choices, is described...

Good breakfast, comfortable room and very welcoming staff
Top value

- Many guests say the hotel offers good value for money given the centra...

Harga yg sgt murah, selesa & bersih

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Airport transfer

Luggage storage

Breakfast

Room service

About us

Perched on a hill with sweeping city and paddy-field views, The Jerai Hotel Alor Setar offers two travelers a rooftop infinity pool, sunrise sky terrace, heritage-inspired design, vibrant Kedah dining, and easy access to landmarks. In Alor Setar city centre, within walking distance of Aman Central, City Plaza, Zahir Mosque, the Paddy Museum and local markets. Air-conditioned rooms include free Wi‑Fi, in-room safes and showers with toiletries; some rooms offer city views (view not guaranteed). On-site: gourmet restaurant, coffee shop and room service. Concierge available to assist two travelers with sightseeing, dining and transport. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 6 times in last 24 hr

  • This is my hotel of choice whenever I come to Alor Setar.
    BADARUL Z.
    Malaysia
  • Free parking.
    Megat
    Malaysia
  • Will definitely stay at Jerai whenever I visit my hometown.
    Adnan
    Malaysia
  • They provide an escalator for old people who use wheelchair.
    EDA Z.
    Malaysia
  • The services and staff are nice and very helpful.
    Mohamad H.
    Malaysia
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Nearest transportation options

Alor Setar Railway Station is within 0.65 km

See map

9.0Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 152 places in walking distance!

Parking
FREE
Walkable places
Sultan Abdul Halim Mu'Adzam Shah Gallery
210 m
Yellow Palace
310 m
Muzium Di Raja
360 m
City Plaza Alor Setar Shopping Mall
370 m
Balai Nobat
390 m
Popular landmarks
Pekan Rabu Complex
540 m
Aman Central
560 m
Menara Alor Setar Tower
690 m
Rumah Kelahiran Mahathir
1.1 km
Kedah State Museum
1.7 km
Closest landmarks
Poliklinik Pakar Perubatan Alor Setar
40 m
AmBank @ Jalan Kota
140 m
Pathlab
150 m
Public Bank @ Alor Malai
230 m
We Care Pharmacy
230 m

Good to know

Value for money8.4
Location rating9.0
Nearest airportSultan Abdul Halim Airport (AOR)
Distance to airport9.3 km

Select your room

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Superior Room

16 m²/172 ft²
Max 3 adults
2 single beds
City view
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Deluxe Suite

27 m²/291 ft²
Max 2 adults
1 double bed and 1 sofa bed
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Deluxe Suite

Max 3 adults
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Family Room With Shower

32 m²/344 ft²
Max 4 adults
2 single beds / 1 double bed
Fits groups

9.0

Excellent

Room comfort
2 bathrooms
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Superior Twin

16 m²/172 ft²
Max 2 adults
2 single beds
Preferred by Couples

8.4

Excellent

Room comfort
City view
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Deluxe King

22 m²/237 ft²
Max 2 adults
1 double bed

9.5

Exceptional

Room comfort
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Superior Room

Max 3 adults
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Junior Suite

25 m²/269 ft²
Max 2 adults
1 sofa bed and 1 double bed

8.4

Excellent

Room comfort
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Superior Twin

Max 3 adults
City view
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Deluxe King Room

Max 3 adults
1 king bed

Frequently asked questions

Yes, there is an elevator at The Jerai Hotel Alor Setar.

Yes, The Jerai Hotel Alor Setar has a designated smoking area.

Yes, The Jerai Hotel Alor Setar offers a breakfast buffet option.

Yes, The Jerai Hotel Alor Setar offers luggage storage.

Yes, The Jerai Hotel Alor Setar offers laundry service.

Yes, The Jerai Hotel Alor Setar has meeting and banquet facilities.

Yes, The Jerai Hotel Alor Setar has facilities for disabled guests.

Yes, The Jerai Hotel Alor Setar has 1 onsite restaurant.

Yes, air conditioning is available in all rooms at The Jerai Hotel Alor Setar.

Yes, The Jerai Hotel Alor Setar offers an airport transfer service.

Yes, The Jerai Hotel Alor Setar provides taxi service.

Yes, The Jerai Hotel Alor Setar has a business center.

The Jerai Hotel Alor Setar is about 0.56 km from Aman Central.

It is about 9.27 km from Sultan Abdul Halim Airport to The Jerai Hotel Alor Setar.

Yes, the front desk at The Jerai Hotel Alor Setar is open 24 hours.

Yes, The Jerai Hotel Alor Setar provides daily housekeeping.

Yes, there is free Wi-Fi in all rooms at The Jerai Hotel Alor Setar.

Yes, The Jerai Hotel Alor Setar is 100% non-smoking.

Check-in is from 03:00 PM to 11:59 PM, and check-out is at 12:00 PM.

Yes, The Jerai Hotel Alor Setar has free onsite parking.

It is about 9.27 km from Sultan Abdul Halim Airport to The Jerai Hotel Alor Setar.

Yes, The Jerai Hotel Alor Setar provides room service.

The Jerai Hotel Alor Setar is about 0.65 km from Alor Setar Railway Station.

Yes, The Jerai Hotel Alor Setar provides safety deposit boxes.

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More about The Jerai Hotel Alor Setar

More about The Jerai Hotel Alor Setar

Discover Comfort and Convenience at The Jerai Hotel Alor Setar

Nestled in the vibrant heart of Alor Setar, Malaysia, The Jerai Hotel offers a perfect blend of modern comfort and local charm. With 135 well-appointed rooms, guests can enjoy a restful stay whether they are here for business or leisure. The hotel’s welcoming atmosphere is complemented by its convenient check-in time from 3:00 PM and a flexible check-out until 12:00 PM, allowing travelers to make the most of their visit. The Jerai Hotel is family-friendly, welcoming children aged 2 to 11 to stay free of charge, making it an ideal choice for family vacations. Whether you're exploring the cultural sights of Alor Setar or simply relaxing in the hotel’s comfortable surroundings, this property promises a memorable stay with excellent amenities and warm Malaysian hospitality.

Convenience Facilities at The Jerai Hotel Alor Setar

The Jerai Hotel Alor Setar in Alor Setar, Malaysia, offers a range of convenient facilities to enhance your stay. With laundry service and daily housekeeping, you can enjoy a hassle-free experience and always have fresh, clean clothes and a tidy room. The hotel also provides room service, allowing you to indulge in delicious meals and snacks without leaving the comfort of your room. For added security, safety deposit boxes are available to store your valuables. Stay connected with Wi-Fi in public areas and enjoy seamless internet access throughout the hotel. A designated smoking area is provided for guests who smoke, ensuring a comfortable environment for everyone. The Jerai Hotel Alor Setar also offers free Wi-Fi in all rooms, allowing you to stay connected and browse the web from the privacy of your own space. Luggage storage is available, so you can explore the city without worrying about your belongings. Experience convenience and comfort at The Jerai Hotel Alor Setar.

Convenient Transport Facilities at The Jerai Hotel Alor Setar

At The Jerai Hotel Alor Setar, we understand the importance of convenient transportation options for our guests. Whether you are arriving by air or car, our transport facilities are designed to make your journey hassle-free. For guests arriving at the airport, we offer a convenient airport transfer service. Our friendly and professional drivers will be waiting to greet you upon arrival and ensure a smooth and comfortable journey to the hotel. If you prefer to drive to the hotel, rest assured that we provide a car park onsite. This means you can conveniently park your vehicle and have peace of mind knowing that it is secure throughout your stay. What's more, our car park is free of charge, allowing you to save on additional expenses. Should you need to explore the city or travel to nearby attractions, our taxi service is readily available. Our dedicated staff will be happy to assist you in arranging transportation, ensuring that you can easily access all the wonderful sights and experiences that Alor Setar has to offer. Choose The Jerai Hotel Alor Setar for a comfortable and hassle-free stay, with convenient transport facilities that cater to your every need.

Comfort and Convenience: Room Facilities at The Jerai Hotel Alor Setar

At The Jerai Hotel Alor Setar, guests can expect a harmonious blend of comfort and modern amenities in their rooms. Each room is thoughtfully designed to provide a refreshing retreat, featuring air conditioning that ensures a cool and pleasant atmosphere, no matter the weather outside. For entertainment, unwind with a selection of shows on the television equipped with satellite and cable channels, perfect for catching up on your favorite programs after a day of exploration. The room facilities extend to a well-stocked mini bar, allowing guests to indulge in their favorite beverages at their leisure. For those who appreciate a warm cup of coffee or tea, a coffee and tea maker is conveniently provided, along with complimentary instant coffee and bottled water to keep you refreshed. The bathrooms are equipped with essential toiletries and plush towels, ensuring a pampering experience. Whether you're visiting for business or leisure, The Jerai Hotel Alor Setar offers the perfect sanctuary with all the amenities you need for a restful stay.

Indulge in a Culinary Journey at The Jerai Hotel Alor Setar

At The Jerai Hotel Alor Setar, guests are treated to a delightful array of dining options that cater to every palate. Start your day with a satisfying breakfast at the breakfast buffet, where you can choose from a variety of continental dishes to kickstart your morning. For a quick and casual bite, head to the coffee shop, where you can enjoy a range of light snacks and beverages in a cozy and relaxed setting. If you're in the mood for a more formal dining experience, the hotel's restaurant offers a diverse menu featuring local and international cuisines, prepared by skilled chefs using the freshest ingredients. For those who prefer to dine in the comfort of their own room, room service is available, allowing you to enjoy a delectable meal without leaving the comfort of your accommodation. The hotel also boasts a halal restaurant, ensuring that guests with specific dietary requirements are well taken care of. With daily housekeeping, you can rest assured that your dining experience at The Jerai Hotel Alor Setar will be both satisfying and hassle-free.

Comfortable and Versatile Room Options at The Jerai Hotel Alor Setar

Discover a range of inviting rooms at The Jerai Hotel Alor Setar, designed to cater to various travel needs and preferences. Choose the Superior Twin, a cozy 16-square-meter space featuring two single beds, perfect for friends or colleagues traveling together. For those seeking more space and luxury, the Deluxe Suite offers 27 square meters of comfort with the option of a double bed or a sofa bed, making it ideal for both relaxation and work. The Deluxe King provides a spacious 22-square-meter retreat with a plush double bed, perfect for couples or solo travelers looking for extra comfort. Families and groups will find the Family Room With Shower especially accommodating, with 32 square meters of space and the flexibility of a double bed plus two single beds. Meanwhile, the Junior Suite offers a generous 25 square meters with the choice of a double bed or sofa bed, providing a versatile option for a variety of stays. Booking these rooms through Agoda ensures you receive the best prices available, along with a seamless and hassle-free experience, making your trip to Alor Setar both enjoyable and budget-friendly.

Discover the Vibrant Alor Setar City Center

Located in the heart of Alor Setar, Malaysia, the Alor Setar City Center is a vibrant and bustling area that offers a blend of modernity and historical charm. This lively district is known for its rich cultural heritage, vibrant markets, and delicious local cuisine, making it a must-visit destination for travelers seeking an authentic Malaysian experience. As you explore the Alor Setar City Center, you'll be greeted by a mix of colonial-era architecture and contemporary buildings. The iconic Zahir Mosque, with its stunning white domes and intricate designs, is a sight to behold and a symbol of the city's Islamic heritage. Take a stroll along Jalan Putra, the main street of the city center, where you'll find a variety of shops, cafes, and restaurants offering a range of local and international cuisines. The Alor Setar City Center is also home to several historical landmarks, including the majestic Alor Setar Tower. Standing at 165 meters tall, this iconic tower offers panoramic views of the city and its surroundings. Visit the Pekan Rabu Market, a bustling marketplace where you can immerse yourself in the local culture and sample traditional snacks and handicrafts. For history enthusiasts, the Kedah Royal Museum provides a fascinating insight into the region's royal heritage.

Convenient Transportation from the Airport to The Jerai Hotel Alor Setar

Located in the heart of Alor Setar City Center, The Jerai Hotel Alor Setar offers a convenient and comfortable stay for travelers visiting Alor Setar, Malaysia. Getting to the hotel from the nearest airports is a breeze, thanks to the well-connected transportation options available. For those arriving at Sultan Abdul Halim Airport, the closest airport to Alor Setar, the most convenient way to reach The Jerai Hotel Alor Setar is by taxi or ride-hailing services. The journey takes approximately 20 minutes, depending on traffic conditions. Taxis are readily available at the airport, and ride-hailing services such as Grab can be easily accessed through mobile apps. Alternatively, if you prefer public transportation, you can take a bus from the airport to Alor Setar City Center. The bus terminal is located just a short distance away from The Jerai Hotel Alor Setar, making it a convenient option for budget-conscious travelers. No matter which mode of transportation you choose, you'll be greeted with warm hospitality and excellent service upon arriving at The Jerai Hotel Alor Setar. With its prime location and easy accessibility, this hotel is the perfect choice for both business and leisure travelers looking for a comfortable stay in Alor Setar.

Explore Alor Setar's Cultural and Historical Landmarks near The Jerai Hotel Alor Setar

Nestled in the heart of Alor Setar, The Jerai Hotel Alor Setar offers easy access to a myriad of cultural and historical landmarks. Just a stone's throw away from the hotel, you will find Menara Alor Setar Tower, a prominent symbol of the city. Take the elevator to the observation deck and be mesmerized by breathtaking panoramic views of Alor Setar's skyline. Another must-visit landmark is the majestic Zahir Mosque, located just a short distance from the hotel. This iconic mosque is renowned for its stunning architecture and intricate details, making it a true masterpiece. Step inside and soak in the peaceful ambiance as you admire the beautiful calligraphy and elegant domes. For those interested in history and culture, a visit to Kedah Paddy Museum is a must. This unique museum showcases the rich heritage of rice cultivation in Malaysia and offers interactive exhibits that provide insights into the traditional farming methods. Immerse yourself in the world of paddy fields and gain a deeper understanding of the importance of rice in the local culture. Rumah Kelahiran Mahathir is another notable attraction worth exploring. This traditional wooden house was the childhood home of Malaysia's fourth Prime Minister, Tun Dr. Mahathir Mohamad. Discover the humble beginnings of this influential figure and learn about his journey to leadership. If you have a penchant for art and history, make sure to visit Muzium Di Raja and Sultan Abdul Halim Mu'Adzam Shah Gallery. These museums house an extensive collection of artifacts, artworks, and historical relics that offer a glimpse into the rich heritage of Kedah. For a serene and spiritual experience, head to Wat Nikrodharam, a Thai Buddhist temple that exudes tranquility and serenity. Marvel at the intricate architecture, ornate decorations, and colorful murals that adorn the temple's interior. To delve deeper into Kedah's history, the Kedah State Museum is a must-visit. This museum showcases a wide range of artifacts, including ancient manuscripts, traditional costumes, and archaeological finds, providing a comprehensive overview of the state's heritage. Lastly, don't miss the opportunity to visit Rumah Merdeka, a historical house that played a significant role during Malaysia's struggle for independence. Step back in time as you explore the rooms filled with memorabilia and photographs, offering a glimpse into the past. With its prime location near these cultural and historical landmarks, The Jerai Hotel Alor Setar is the perfect base for exploring the vibrant heritage of Alor Setar.

Conveniently Connected: Alor Setar Railway Station

Located in the heart of Alor Setar, The Jerai Hotel offers easy access to the city's major attractions and is conveniently connected to the Alor Setar Railway Station. Just a short walk away from the hotel, this well-connected station provides a hassle-free transportation option for guests looking to explore the city and its surrounding areas. The Alor Setar Railway Station is a key transportation hub that offers regular train services to various destinations across Malaysia. Whether you're planning a day trip to Langkawi, a visit to the vibrant city of Kuala Lumpur, or exploring the historical sites of Penang, this station provides a convenient and affordable mode of transport. With its strategic location, guests at The Jerai Hotel can easily access the station and embark on exciting adventures throughout the country. Aside from its excellent connectivity, the Alor Setar Railway Station also boasts a range of amenities to ensure a comfortable journey. Travelers can find various facilities such as ticket counters, waiting areas, and food outlets, making it a convenient starting point for any travel itinerary. Whether you're a leisure traveler or a business guest, The Jerai Hotel's proximity to the Alor Setar Railway Station ensures a seamless travel experience and easy exploration of Alor Setar's rich cultural heritage and natural wonders.

A Gastronomic Adventure Just Steps Away

When it comes to dining options, The Jerai Hotel Alor Setar is surrounded by an array of mouthwatering restaurants. Just a stone's throw away, you can indulge in the delicious Iman Koeyteow Kerang, known for its delectable seafood-infused koey teow. For a taste of local flavors, head to Kafe Adik Abang, where you can savor traditional dishes like nasi kandar and nasi lemak. If you're in the mood for aromatic Arabian cuisine, Nasi Arab Puji is the place to go. And don't miss out on the famous Nasi Lemak Haji Ali, where you can enjoy a fragrant plate of coconut rice topped with a variety of flavorful condiments. With so many dining options to choose from, you'll never run out of culinary delights during your stay at The Jerai Hotel Alor Setar.

Shop 'til you drop in Alor Setar

Located in the heart of Alor Setar, The Jerai Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find Alor Star Mall and Star Parade, where you can indulge in a retail therapy session and discover a wide range of local and international brands. For those looking for a one-stop shopping destination, AEON Big Alor Setar Mall is the place to be, offering a diverse selection of products and services. Aman Central, another popular shopping mall, is also within close proximity, featuring a mix of high-end fashion boutiques, electronics stores, and entertainment options. If you're in the mood for a unique shopping experience, head to Pekan Rabu Complex, where you can explore the bustling marketplace filled with local handicrafts, traditional clothing, and delicious local delicacies. Whether you're looking for a bargain or seeking out the latest trends, the shopping scene in Alor Setar has something for everyone. After a day of retail therapy, return to The Jerai Hotel and unwind in the comfort of your well-appointed room.

Affordable Luxury at The Jerai Hotel Alor Setar

Experience the perfect blend of comfort and affordability at The Jerai Hotel Alor Setar. With an average room price of just $40, this hotel offers exceptional value for money compared to the average price of a hotel room in Alor Setar, which is $36. At The Jerai Hotel Alor Setar, you can enjoy a range of modern amenities and impeccable service without breaking the bank. Each room is thoughtfully designed to provide a relaxing and inviting atmosphere, ensuring a restful stay for every guest. Whether you're traveling for business or leisure, you'll find everything you need right at your fingertips. Not only does The Jerai Hotel Alor Setar offer affordable rates, but it also boasts a prime location in the heart of Alor Setar. Situated close to popular attractions, shopping centers, and dining options, you'll have easy access to everything this vibrant city has to offer. So why settle for average when you can experience affordable luxury at The Jerai Hotel Alor Setar? Book your stay today and indulge in a memorable and budget-friendly getaway.

Great Location, Friendly Staff, and Clean Facilities

The Jerai Hotel Alor Setar has received numerous positive customer reviews, praising its great location, friendly staff, and clean facilities. Guests have mentioned that the hotel's location is ideal, allowing them easy access to nearby attractions and amenities. The friendly staff has also been commended for their warm and helpful service, creating a welcoming atmosphere for guests. Additionally, guests have appreciated the cleanliness of the hotel's facilities, including the rooms and common areas. Overall, visitors have had a great and comfortable stay at The Jerai Hotel Alor Setar, thanks to its convenient location, friendly staff, and clean facilities.

A Memorable Stay at The Jerai Hotel Alor Setar

Discover the charm and comfort of The Jerai Hotel Alor Setar, a hidden gem in the heart of Alor Setar, Malaysia. With an impressive overall rating of 8.2, this hotel has consistently delighted guests with its exceptional value for money. Offering a range of top-notch facilities, including a swimming pool, fitness center, and spa, The Jerai Hotel Alor Setar ensures that every guest's needs are met. Guests have praised the hotel's cleanliness, with a rating of 8.1, highlighting the attention to detail and dedication of the housekeeping staff. The spacious and well-appointed rooms provide a comfortable retreat after a day of exploring the city. Although the comfort rating is 6.8, the hotel's central location compensates for any minor inconvenience, with a stellar rating of 8.7. One aspect that truly sets The Jerai Hotel Alor Setar apart is its exceptional staff performance, with a rating of 8.4. From the warm welcome at check-in to the attentive service throughout the stay, the staff goes above and beyond to ensure a memorable experience for every guest. Whether you need assistance with sightseeing recommendations or have a special request, the friendly and professional team is always ready to assist. Experience the perfect blend of comfort, convenience, and exceptional service at The Jerai Hotel Alor Setar. Book your stay today and discover why this hotel has garnered such positive customer reviews!

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Amenities and facilities

Excellent8.0

Facilities

Languages spoken
  • English
  • Malay
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Closet
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water unavailable
  • Hair dryer
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Asian
Restaurants on site
Restaurant
  • Cuisine: Local, Malaysian
  • Menu: Buffet, A-la-carte

Location

Lot 134 - 141 Jalan Sultan Badlishah, Alor Setar City Center, Alor Setar, Malaysia, 05000

Excellent9.0

Location

Airports
  • Sultan Abdul Halim Airport (AOR)
    9.3 km
  • Langkawi International Airport (LGK)
    74.7 km
Public transportation
  • Alor Setar Railway Station
    650 m
  • Anak Bukit
    7.0 km
Hospital or clinic
  • Poliklinik Pakar Perubatan Alor Setar
    40 m
Shopping
  • Aman Central
    560 m
Convenience store
  • 7 Eleven
    240 m
Cash withdrawal
  • ATM
    20 m

What's nearby

Popular landmarks
  • Muzium Di Raja
    360 m
  • City Plaza Alor Setar Shopping Mall
    370 m
  • Zahir Mosque
    520 m
  • Pekan Rabu Complex
    540 m
  • Aman Central
    560 m
  • Menara Alor Setar Tower
    690 m
  • Rumah Kelahiran Mahathir
    1.1 km
  • Kedah State Museum
    1.7 km
  • Wat Nikrodharam
    2.4 km
  • Kedah Paddy Museum
    8.8 km
Nearby landmarks
  • Poliklinik Pakar Perubatan Alor Setar
    40 m
  • AmBank @ Jalan Kota
    140 m
  • Pathlab
    150 m
  • Sultan Abdul Halim Mu'Adzam Shah Gallery
    210 m
  • Public Bank @ Alor Malai
    230 m
  • We Care Pharmacy
    230 m
  • Klinik Ali
    240 m
  • Farmasi Mico
    250 m
  • Klinik Kesihatan UTC
    260 m
  • Kedah Medical Centre
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-in until23:59
Getting around
  • Airport transfer fee120 MYR
Extras
  • Breakfast charge (unless included in room price)28 MYR
The property
  • Number of floors9
  • Number of rooms 96
  • Number of restaurants1

Reviews of The Jerai Hotel Alor Setar from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 9.6
  • 7.2
  • 8.4
  • 6.0
  • 6.8
  • 6.4
  • 8.4
  • 5.6

Most recent

From 5,313 reviews

  • Cleanliness score 8.3 out of 10 and is a high score in Alor Setar
  • Facilities score 8 out of 10 and is a high score in Alor Setar
  • Location score 9 out of 10 and is a high score in Alor Setar
  • Room comfort and quality score 6.8 out of 10
  • Service score 8.7 out of 10 and is a high score in Alor Setar
  • Value for money score 8.4 out of 10 and is a high score in Alor Setar

Review summary

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Centrally located, this hotel offers easy access to popular attractions like Pekan Rabu, Maybank, UTC, Ukir Mall, Aman Central, and LoqStaQ. The staff are friendly and breakfast offers tasty options, including half-boiled eggs and coffee. Rooms are clean, well-maintained, provide basic amenities, and offer good value for money.

Few guests reported minor cleanliness issues, such as hair on pillows and under the bed, and stained bedsheets and towels. Some noted small bathrooms with an unpleasant odor.

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 121 reviews
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97% Positive
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2% Unfavourable

Breakfast

Mentioned in 89 reviews
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Cleanliness

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Service

Mentioned in 85 reviews
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Value for money

Mentioned in 42 reviews
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Room comfort

Mentioned in 36 reviews
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Parking

Mentioned in 35 reviews
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Bathroom

Mentioned in 27 reviews
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Check in

Mentioned in 26 reviews
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Changed to review page 1
  1. 10.0Exceptional

    Shahiran from Malaysia
    Couple
    Superior Twin
    Stayed 1 night in July 2026

    “Port Lepak dn port makan ”

    Tempat best utk menginap di Alor Star. Ada port lepak malam dan port makan santai di Dataran AlorStar. Jalan kaki shj...

    Reviewed July 12, 2026
  2. 10.0Exceptional

    saadiah from Malaysia
    Couple
    Superior Twin
    Stayed 1 night in April 2026

    “Best, satisfied.”

    Very satisfied with the service from this hotel management. All the staff are friendly and readily assist when needed. Parking is provided. The location is strategic as it is in the middle of the city. The breakfast is also delicious with a variety of menu options. We requested a late check-out of 1 hour and it was okay (charged RM10 per hour). Would definitely repeat if we come to Alor Setar. Thank you to all the staff at The Jerai Hotel Alor Setar. Also, thank you to Agoda for making our accommodation arrangements easier.

    Reviewed April 19, 2026
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  3. 8.0Excellent

    Haryani from Malaysia
    Business traveler
    Superior Twin
    Stayed 1 night in August 2026

    “Simple and clean”

    I had a very late check-in and the staff was helpful. The room was simple and neat. The breakfast café was clean and food choices were moderately appropriate.

    Reviewed August 21, 2026
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  4. 8.8Excellent

    Ahmad from Malaysia
    Solo traveler
    Superior Twin
    Stayed 2 nights in July 2026

    “Excellent”

    The hotel has improved a lot since I last stayed there about 10 years ago. I will definitely stay at this hotel again on my next trip to Alor Setar.

    Reviewed July 15, 2026
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  5. 9.2Exceptional

    Amiera from Malaysia
    Family with young children
    Deluxe King
    Stayed 1 night in August 2026

    “Wonderfully ”

    Had a wonderful stay! This is my honest review! The staff were incredibly friendly and helpful, even assisting us with our heavy bags. We were also pleasantly surprised with a complimentary upgrade to a Junior Suite. The room was spacious, clean, and very comfortable. Overall, a great experience and excellent hospitality. Highly recommended! ⭐️

    Reviewed August 24, 2026
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