The Jesselton Hotel

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

69 Gaya Street, Central Business District, Kota Kinabalu, Malaysia, 88000

Highlights

Great food & dining

Walking distance to plenty recommended eating outlets
Great View

Comfortable mattresses

Comfortable bed.
Location

Walking distance to plenty recommended eating outlets
Highly Rated by Family Traveller

Thank God I chose Jesselton hotel for my family trip.

Facilities

Free Wi-Fi

Car park

Spa

Front desk [24-hour]

Restaurants

Massage

Airport transfer

Family room

About us

Set in Kota Kinabalu’s lively CBD, The Jesselton Hotel is a charming, rustic base ideal for two travelers. Steps from Gaya Street Sunday Market and close to Suria Sabah, Jesselton Point and waterfront ferries, it puts street food, night markets and shopping within easy reach. Newly refurbished rooms feature wood furniture, air conditioning, complimentary Wi‑Fi, private balcony or terrace, and modern showers or bathtubs—select rooms offer partial city views. Guests benefit from 24-hour check-in, personalized concierge, daily housekeeping, secure luggage storage and expert tour arrangements for effortless exploring. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Kota Kinabalu are being booked every minute!
Location 9.3
Service 8.6
Cleanliness 8.4
Value for money 8.4

Based on 3,640 verified reviews

Location

9.3

Service

8.6

Cleanliness

8.4

Value for money

8.4

Room comfort and qua...

8.3

Facilities

7.6

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Nearest transportation options

South Bus Terminal is within 1.76 km

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 183 places in walking distance!

Walkable places
Never Close Super Mart
50 m
Gaya Shop Lot
50 m
Kota Kinabalu City Mosque
70 m
Signal Hill Observatory
150 m
Signal Hill Observatory Platform
160 m
Popular landmarks
Gaya Street Sunday Market
270 m
Night Market
830 m
Sabah State Museum
2.8 km
Mamutik Island
7.4 km
Sapi Island
8.1 km
Closest landmarks
Menara Jubili Car Park
40 m
Consulate of Australia
50 m
Sabah Tourism Board
50 m
Maybank
80 m
HSBC
130 m

Good to know

Value for money8.4
Distance to city center1 km
Location rating9.3
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport7.5 km

Select your room

1/17

Superior

23 m²/248 ft²
Max 2 adults
1 queen bed

8.3

Excellent

Room comfort and quality
  • City view

1/16

Deluxe Twin

30 m²/323 ft²
Max 3 adults
2 single beds

8.3

Excellent

Room comfort and quality
  • City view

1/16

Deluxe Double

30 m²/323 ft²
Max 3 adults
1 king bed

8.6

Excellent

Room comfort and quality
  • City view

1/16

Superior Queen Room

23 m²/248 ft²
Max 4 adults
1/13

Suite

40 m²/431 ft²
Max 3 adults
1 king bed

8.9

Excellent

Room comfort and quality
  • City view

1/12

Boutique King

22 m²/237 ft²
Max 2 adults
1 king bed

9.0

Exceptional

Room comfort and quality
  • City view

1/11

Boutique Queen Room

16 m²/172 ft²
Max 1 adult
1 queen bed
Preferred by Couples

9.0

Exceptional

Room comfort and quality
  • City view

1/10

Boutique Extra Room with 1 Queen Bed and 1 Single Bed

22 m²/237 ft²
Max 3 adults
1 queen bed and 1 single bed

8.7

Excellent

Room comfort and quality
  • City view

1/8

Boutique Extra room

22 m²/237 ft²
Max 4 adults
1 single bed and 1 queen bed
1/7

Superior Queen with Balcony

24 m²/258 ft²
Max 2 adults
1 queen bed

8.2

Excellent

Room comfort and quality
  • City view

Frequently asked questions

While staying at The Jesselton Hotel, indulge in your morning or evening walk at nearby park which include City Park, Padang Merdeka, and Taman Ilham.

The Jesselton Hotel has a total of 44 rooms.

Verified past guests that have stayed at The Jesselton Hotel had an average nightly stay of 2 nights at this property.

The Jesselton Hotel can converse in 3 languages and supports well-known languages such as English and Mandarin Chinese for guest visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

The nearest train, metro, or bus station is South Bus Terminal, 1763.33 m away from The Jesselton Hotel.

Shopping options in The Jesselton Hotel’s Central Business District neighborhood includes Suria Sabah Shopping Mall, Gaya Street Sunday Market, and Night Market.

Start your days right, with the a la carte breakfast options offered at The Jesselton Hotel.

More about The Jesselton Hotel

More about The Jesselton Hotel

Experience the Charm of The Jesselton Hotel in Kota Kinabalu

Located in the heart of Kota Kinabalu, Malaysia, The Jesselton Hotel is a charming 3-star hotel that offers a delightful blend of history, comfort, and convenience. With its prime location just 1 km away from the city center, guests can easily explore the vibrant streets, bustling markets, and cultural attractions that this vibrant city has to offer. Stepping into The Jesselton Hotel is like taking a step back in time. Built in 1954, this historic hotel exudes an old-world charm that is sure to captivate guests. The hotel's 44 well-appointed rooms provide a cozy and comfortable retreat, offering a perfect balance between modern amenities and classic elegance. Whether you are traveling for business or leisure, you will find everything you need for a memorable stay. Check-in begins at 02:00 PM, allowing guests ample time to settle in and start their Kota Kinabalu adventure. The friendly and attentive staff are always ready to assist you with any inquiries or special requests you may have. Check-out is until 12:00 PM, giving you plenty of time to enjoy a leisurely breakfast or wrap up any last-minute activities before bidding farewell to this enchanting hotel. Families traveling with children will be pleased to know that The Jesselton Hotel offers a child-friendly policy. Children between the ages of 3 to 12 can stay free of charge, making it an ideal choice for a family getaway. The hotel's warm and welcoming atmosphere ensures that both parents and children feel right at home. With its convenient location, The Jesselton Hotel is just a short 20-minute drive away from the airport, making it a convenient choice for travelers. Whether you are arriving or departing, the quick and hassle-free journey allows you to maximize your time exploring all that Kota Kinabalu has to offer. Experience the charm and hospitality of The Jesselton Hotel in Kota Kinabalu. With its rich history, comfortable accommodations, and child-friendly policy, this hotel offers a truly memorable stay for guests of all ages. Book your stay today and embark on a journey of discovery in this vibrant Malaysian city.

Unwind and Indulge at The Jesselton Hotel's Entertainment Facilities

At The Jesselton Hotel, we believe in providing our guests with an exceptional experience that goes beyond comfortable accommodations. Our entertainment facilities are designed to ensure that every moment of your stay is filled with excitement and relaxation. Step into our exclusive shops and discover a world of luxury and indulgence. Whether you are looking for fashionable clothing, exquisite jewelry, or unique souvenirs, our shops offer a delightful shopping experience. Immerse yourself in the vibrant atmosphere as you browse through a carefully curated collection of local and international brands. After a day of exploring the city, head to our stylish bar to unwind and socialize. Sip on handcrafted cocktails expertly prepared by our skilled mixologists while enjoying the sophisticated ambiance. Whether you prefer a classic concoction or a trendy fusion drink, our bar offers an extensive selection of beverages to cater to every palate. Indulge in the finest entertainment facilities at The Jesselton Hotel and create unforgettable memories during your stay with us.

Convenience at Your Fingertips: The Jesselton Hotel's Exceptional Facilities

At The Jesselton Hotel, convenience is a top priority. With a range of exceptional facilities, your stay is guaranteed to be hassle-free and enjoyable. From laundry service to room service, safety deposit boxes to concierge assistance, this hotel has everything you need for a comfortable stay. One of the standout features of this hotel is the complimentary Wi-Fi available in all rooms and public areas. Whether you're catching up on work emails or staying connected with loved ones, you can enjoy seamless internet access throughout your stay. Additionally, for those who prefer to smoke, there is a designated smoking area available. The Jesselton Hotel also offers a range of convenient services such as dry cleaning, express check-in/check-out, and luggage storage. These facilities ensure that your travel needs are met efficiently and effortlessly. Furthermore, the hotel features a convenience store on-site, allowing you to easily purchase any essentials or snacks you may need during your stay. With daily housekeeping, you can expect a clean and tidy room throughout your stay. The attentive staff at The Jesselton Hotel go above and beyond to ensure that your needs are met, making your stay as comfortable and convenient as possible.

Convenient Transport Facilities at The Jesselton Hotel

At The Jesselton Hotel, we understand the importance of convenient transport options for our guests. Whether you're looking to explore the vibrant city of Kota Kinabalu or embark on exciting tours and adventures, we have you covered. Our hotel offers a range of transport facilities to ensure your stay is hassle-free and enjoyable. For those who wish to explore the city at their own pace, we provide a reliable taxi service. Our friendly and professional drivers will take you to your desired destinations, allowing you to immerse yourself in the local culture and attractions. Whether you want to visit the bustling markets, relax on the beautiful beaches, or discover the rich history of Kota Kinabalu, our taxi service is at your disposal. Additionally, if you're interested in joining guided tours and activities, our dedicated ticket service will assist you in planning your itinerary. From island hopping adventures to wildlife encounters in the lush rainforests, there is something for everyone. Our knowledgeable staff will help you choose the best tours and activities that suit your preferences, ensuring you have an unforgettable experience during your stay at The Jesselton Hotel.

Luxurious Room Facilities at The Jesselton Hotel

Indulge in a world of comfort and luxury at The Jesselton Hotel, where every room is equipped with top-notch facilities to ensure a memorable stay. From the moment you step into your room, you will be greeted by refreshing air conditioning, allowing you to escape the tropical heat of Kota Kinabalu. Feel like royalty as you slip into a plush bathrobe, provided exclusively for your comfort. Stay up-to-date with the latest news and events with a complimentary daily newspaper delivered straight to your doorstep. No need to worry about packing a bulky hair dryer, as one is conveniently provided in every room, ensuring you can style your hair effortlessly. Entertainment is at your fingertips with a state-of-the-art television featuring a wide range of channels to choose from. Quench your thirst with the well-stocked mini bar, offering a selection of refreshing beverages and snacks. Stay connected to the world with satellite/cable TV, providing access to your favorite shows and movies. At The Jesselton Hotel, every detail has been carefully considered to provide you with the utmost comfort and convenience. Experience a truly luxurious stay with our exceptional room facilities.

Indulge in a Culinary Delight at The Jesselton Hotel

At The Jesselton Hotel, we understand that dining is an integral part of any memorable stay. That's why we offer a range of dining facilities to cater to every palate and preference. Whether you're in the mood for a quick bite or a leisurely meal, our coffee shop and restaurant are sure to satisfy your cravings. Start your day with a delicious continental breakfast, featuring a selection of fresh pastries, fruits, and hot beverages, all served in a cozy and inviting atmosphere. For those seeking a taste of local cuisine, our halal restaurant offers an array of authentic Malaysian dishes, bursting with flavors and spices. In addition to our dining venues, The Jesselton Hotel also provides room service, ensuring that you can enjoy a delectable meal in the comfort of your own room. Our dedicated team of staff is committed to delivering exceptional service, and our daily housekeeping ensures that your dining experience is always clean and pleasant. Whether you're a food lover or simply looking for a convenient dining option, The Jesselton Hotel has everything you need to satisfy your culinary desires.

Luxurious and Comfortable Rooms at The Jesselton Hotel

Indulge in a memorable stay at The Jesselton Hotel, where luxury meets comfort. Choose from a variety of room types to suit your preferences and needs. The Boutique Extra Room offers a spacious 22 square meters of living space, featuring either a cozy Queen Bed or a comfortable Single Bed. For those seeking a touch of elegance, the Boutique King room provides a refined ambiance with its plush King Bed. If you prefer a more intimate setting, the Boutique Queen Room offers a cozy 16 square meters of space, perfect for a relaxing retreat. The Deluxe Double room boasts a generous 30 square meters, complete with a luxurious King Bed for a restful night's sleep. Traveling with a companion? The Deluxe Twin room provides ample space with two Single Beds to ensure a comfortable stay. For the ultimate indulgence, the Suite offers a spacious 40 square meters of living space, featuring a lavish King Bed and a separate seating area. And if you're looking for a cozy haven, the Superior room offers 23 square meters of space with a comfortable Queen Bed. Book your preferred room type on Agoda today and enjoy the best prices and a hassle-free booking experience.

Discover the Vibrant Central Business District of Kota Kinabalu

Welcome to the heart of Kota Kinabalu, where the bustling Central Business District (CBD) awaits. The CBD is a vibrant hub of activity, offering visitors a myriad of shopping, dining, and entertainment options. Situated just a stone's throw away from The Jesselton Hotel, this lively district is the perfect base for exploring the city's attractions and immersing yourself in its vibrant culture. Step outside the hotel and find yourself surrounded by a bustling cityscape, with modern skyscrapers, bustling markets, and a lively street scene. Take a leisurely stroll along the waterfront promenade, known as the Kota Kinabalu City Waterfront, and soak in the stunning views of the South China Sea. Enjoy a shopping spree at the nearby Suria Sabah Shopping Mall, where you'll find a wide range of local and international brands. Food enthusiasts will be delighted by the CBD's diverse culinary scene. From traditional Malaysian street food to international cuisines, there's something to satisfy every palate. Indulge in a gastronomic adventure at the famous Gaya Street Sunday Market, where you can sample local delicacies and browse through a variety of handicrafts. After a day of exploration, retreat to the comfort of The Jesselton Hotel, conveniently located in the heart of the CBD. With its elegant rooms, warm hospitality, and easy access to the city's attractions, this hotel is the perfect choice for both business and leisure travelers. Experience the vibrant energy of Kota Kinabalu's Central Business District and create unforgettable memories at The Jesselton Hotel.

Convenient Transportation Options from Kota Kinabalu Airport to The Jesselton Hotel

Located in the heart of Kota Kinabalu's Central Business District, The Jesselton Hotel offers a perfect blend of modern comfort and colonial charm. When it comes to reaching this elegant boutique hotel from the nearest airport, Kota Kinabalu International Airport (BKI), you have several convenient transportation options to choose from. One of the most hassle-free ways to reach The Jesselton Hotel is by taking a taxi. As you step out of the airport, you will find a dedicated taxi counter where you can book a metered taxi to your destination. The journey from the airport to the hotel takes approximately 15 minutes, depending on the traffic. Sit back, relax, and enjoy the scenic drive as you make your way to this historic property. If you prefer a more budget-friendly option, you can opt for the airport shuttle service. The airport shuttle operates on a fixed schedule and offers a comfortable and affordable way to reach The Jesselton Hotel. Simply check the shuttle timings at the airport or pre-book your seat online to ensure a smooth transfer experience. The shuttle drops you off at several locations in the city, including the Central Business District, making it a convenient choice for travelers. Whether you choose a taxi or the airport shuttle, the journey from Kota Kinabalu International Airport to The Jesselton Hotel is a seamless one. Upon arrival, you will be greeted by the hotel's warm and welcoming ambiance, ensuring a memorable stay in the heart of Kota Kinabalu.

Explore the Vibrant Surroundings of The Jesselton Hotel

Located in the heart of Kota Kinabalu, The Jesselton Hotel offers easy access to some of the city's most iconic landmarks and attractions. Just a short drive away, you will find the Poring Hot Springs, where you can immerse yourself in the healing waters and enjoy a relaxing soak amidst the lush tropical surroundings. For those seeking spiritual solace, the majestic Kota Kinabalu City Mosque is a must-visit. With its stunning architecture and serene atmosphere, this mosque offers a peaceful retreat for visitors to admire and reflect upon. Nature lovers will be delighted to discover the nearby Mamutik Island, a paradise for snorkeling and diving enthusiasts. Dive into the crystal-clear waters and explore the vibrant marine life that surrounds this idyllic island. History buffs can head to the Sabah State Museum, where they can delve into the rich cultural heritage of the region. From archaeological artifacts to traditional costumes, this museum offers a fascinating insight into Sabah's past. For breathtaking panoramic views of the city, make your way to the Signal Hill Observatory Platform. Marvel at the stunning vistas of Kota Kinabalu and its surrounding islands, and capture some memorable photographs. Shopaholics will be thrilled to visit the Filipino Market Kota Kinabalu, Sabah. Here, you can browse through a wide array of local handicrafts, souvenirs, and fresh produce, making it the perfect place to pick up some unique gifts. Located just a stone's throw away from The Jesselton Hotel, Jesselton Point is the gateway to the beautiful Tunku Abdul Rahman Marine Park. Hop on a boat and explore the pristine beaches and vibrant coral reefs of this marine paradise. Don't miss the chance to visit the Atkinson Clock Tower, a historical landmark that stands as a reminder of Kota Kinabalu's colonial past. Climb to the top for panoramic views of the city and learn about its fascinating history. Nature enthusiasts can also visit the Kota Kinabalu Wetland Centre, a haven for birdwatchers and wildlife lovers. Take a leisurely stroll along the boardwalks and spot various bird species and other fascinating creatures in their natural habitat. Last but not least, don't forget to snap a photo with the iconic Marlin Statue, a symbol of Kota Kinabalu's vibrant fishing industry. This impressive sculpture is a popular spot for tourists and locals alike. With its prime location and proximity to these captivating landmarks and attractions, The Jesselton Hotel offers the perfect base for exploring the wonders of Kota Kinabalu.

Convenient Access to Public Transport Stations near The Jesselton Hotel

Located in the heart of Kota Kinabalu, The Jesselton Hotel offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. Just a short walk away from the hotel, you will find the South Bus Terminal, where you can catch buses to various destinations within and outside the city. Whether you're planning a day trip to the nearby islands or heading to the airport, the South Bus Terminal provides a convenient and affordable mode of transportation. For those looking to venture further, the North Bus Terminal is also within close proximity to The Jesselton Hotel. This station offers bus services to destinations in the northern part of Sabah, allowing you to explore the beautiful countryside and immerse yourself in the local culture. Whether you want to visit the picturesque Mount Kinabalu or experience the traditional village life in Kundasang, the North Bus Terminal is your gateway to these incredible adventures. With its strategic location near both the South and North Bus Terminals, The Jesselton Hotel provides guests with easy access to public transportation options, ensuring a hassle-free and enjoyable stay. Whether you're planning to explore the city or embark on exciting day trips, the hotel's surrounding transport stations make it a convenient base for your adventures in Kota Kinabalu.

A Culinary Adventure Awaits

When it comes to dining options, The Jesselton Hotel's location is a food lover's paradise. Just a stone's throw away from the hotel, you'll find Guan's Kopitiam Gaya Street, a charming local coffee shop that serves up traditional Malaysian breakfast favorites. For a taste of the famous Sabahan laksa, head to Yee Fung Laksa, where you can indulge in a bowl of rich and flavorful broth topped with fresh seafood. Craving some local Chinese cuisine? Kedai Kopi Wan Wan is the place to go, offering a wide variety of mouthwatering dishes. If you're in the mood for some crispy fried chicken, Borenos Fried Chicken in Asia City is a must-visit. For a unique dining experience, try Yii Siang Hainan Ngiu Chap, known for its delicious beef noodle soup. If you're a fan of Indian cuisine, Krishna Fish Head Curry Restaurant is the perfect spot to savor authentic Indian flavors. After a satisfying meal, take a leisurely stroll along KK Waterfront, a vibrant promenade lined with restaurants and bars offering a range of international cuisines. For a taste of Korean hotpot, head to Seoul Garden HotPot Suria Sabah, where you can enjoy a delicious spread of fresh ingredients cooked right at your table. End your culinary adventure at Shoney's Dining & Bar, a popular spot for its cozy ambiance and delectable Western dishes. With an array of dining options just steps away from The Jesselton Hotel, you'll never run out of delicious choices to satisfy your cravings.

Shop 'til You Drop in Kota Kinabalu

The Jesselton Hotel is located in the heart of Kota Kinabalu, surrounded by an array of shopping landmarks that will satisfy any shopaholic's cravings. Just a short stroll away, you'll find the Asia City Complex, a bustling shopping center offering a wide range of retail outlets and eateries. If you're in need of some stationery or unique gifts, Salt x Paper Stationery & Gifts is the perfect place to browse. Book lovers will also appreciate Iwase Books and Borneo Books II, where you can lose yourself in a world of literature. For a more modern shopping experience, head to KK Times Square or KK Plaza, where you'll find a variety of stores and entertainment options. Don't forget to explore the vibrant Filipino Market Sabah for local handicrafts and souvenirs. After a long day of shopping, treat yourself to a relaxing massage at Japanese Shiatsu & Reflexology or drop off your laundry at Mega Laundry - Kampung Air. With so many shopping landmarks right at your doorstep, The Jesselton Hotel is the perfect base for a retail therapy getaway.

Affordable Luxury at The Jesselton Hotel

Experience the perfect blend of comfort, elegance, and affordability at The Jesselton Hotel in Kota Kinabalu, Malaysia. With an average price of just $49 per room, this charming boutique hotel offers exceptional value for money compared to the city's average room price of $54. At The Jesselton Hotel, you don't have to compromise on quality to stay within your budget. Immerse yourself in the timeless beauty of this colonial-style hotel, where each room is meticulously designed to provide a cozy and inviting ambiance. From the moment you step into the elegant lobby, you'll be greeted with warm hospitality and a sense of tranquility. Indulge in a restful night's sleep in one of the well-appointed rooms, complete with modern amenities such as flat-screen TVs, complimentary Wi-Fi, and plush bedding. Wake up to stunning views of the city or the hotel's lush garden, and start your day with a delicious breakfast at the on-site restaurant. Whether you're exploring the vibrant city or simply unwinding by the rooftop pool, The Jesselton Hotel offers an unforgettable experience at an unbeatable price. Book your stay today and discover why this hidden gem is the preferred choice for savvy travelers seeking affordable luxury in Kota Kinabalu.

Excellent Staff and Comfortable Rooms

The Jesselton Hotel in Kota Kinabalu, Malaysia has received rave reviews from its guests, with many highlighting the excellent service provided by the staff. Visitors have consistently praised the friendly and helpful nature of the hotel's employees, who go above and beyond to ensure a pleasant stay. Guests have also been impressed with the cleanliness of the rooms, with many describing them as very clean and comfortable. The hotel's spacious and well-appointed rooms offer a comfortable retreat after a day of exploring the city. Overall, the positive reviews highlight the great value, convenient location, and enjoyable experience offered by The Jesselton Hotel. Visitors have expressed their intention to return to this hotel, further emphasizing the satisfaction they experienced during their stay.

A Delightful Stay at The Jesselton Hotel

Discover the true essence of hospitality at The Jesselton Hotel in Kota Kinabalu, Malaysia. With its exceptional customer ratings and rave reviews, this charming boutique hotel is sure to exceed your expectations. One of the standout features of The Jesselton Hotel is its prime location, earning an impressive rating of 9.3. Situated in the heart of Kota Kinabalu, guests have easy access to the city's vibrant attractions, including the famous Gaya Street Sunday Market and the stunning waterfront promenade. Whether you're exploring the bustling markets or indulging in the local cuisine, everything is just a stone's throw away from the hotel. When it comes to comfort, The Jesselton Hotel scores a remarkable 8.4. The well-appointed rooms are designed with utmost attention to detail, offering a cozy and inviting ambiance. Sink into plush bedding, unwind in the spacious en-suite bathrooms, and enjoy modern amenities such as flat-screen TVs and complimentary Wi-Fi. The hotel's commitment to ensuring a comfortable stay is evident in every aspect of its design and furnishings.

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Amenities and facilities

Very good7.6

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Spa
  • Spa/sauna
  • Tours
Cleanliness and safety
  • Cashless payment service
  • Face coverings on staff
  • First aid kit
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • Asian breakfast
  • Bottle of water
  • Breakfast service
  • Halal breakfast
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Couple's room
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Litter boxes
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
  • Window

Food and dining

Restaurants on site
BAYU
  • Cuisine: European
  • Menu: Buffet

Location

69 Gaya Street, Central Business District, Kota Kinabalu, Malaysia, 88000

Exceptional9.3

Location

Airports
  • Kota Kinabalu International Airport (BKI)
    7.5 km
  • Labuan Airport (LBU)
    119.6 km
Public transportation
  • South Bus Terminal
    1.8 km
  • Sembulan Sekretariat Train Station Sembulan Sabah Station
    3.1 km
Hospital or clinic
  • Watson
    340 m
Shopping
  • Gaya Street Sunday Market
    270 m
Convenience store
  • 7 Eleven
    130 m
Cash withdrawal
  • ATM
    160 m

What's nearby

Popular landmarks
  • Kota Kinabalu City Mosque
    70 m
  • Signal Hill Observatory Platform
    160 m
  • Gaya Street Sunday Market
    270 m
  • Night Market
    830 m
  • Sabah State Museum
    2.8 km
  • Mamutik Island
    7.4 km
  • Sapi Island
    8.1 km
  • Manukan Island
    8.6 km
  • Tunku Abdul Rahman Marine Park
    8.7 km
  • Poring Hot Springs
    13.9 km
Nearby landmarks
  • Menara Jubili Car Park
    40 m
  • Never Close Super Mart
    50 m
  • Consulate of Australia
    50 m
  • Gaya Shop Lot
    50 m
  • Sabah Tourism Board
    50 m
  • Kota Kinabalu City Mosque
    70 m
  • Maybank
    80 m
  • HSBC
    130 m
  • Standard Chartered Bank
    150 m
  • Signal Hill Observatory
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)20
The property
  • Year property opened1954
  • Number of floors4
  • Number of rooms 44
  • Number of restaurants0

Reviews of The Jesselton Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.6
  • 10
  • 8.4
  • 9.6
  • 10
  • 9.6
  • 7.2
  • 8.0
  • 10

Most recent

  • Location score 9.3 out of 10 and is a high score in Kota Kinabalu
    Location9.3
  • Service score 8.6 out of 10 and is a high score in Kota Kinabalu
    Service8.6
  • Cleanliness score 8.4 out of 10 and is a high score in Kota Kinabalu
    Cleanliness8.4
  • Value for money score 8.4 out of 10 and is a high score in Kota Kinabalu
    Value for money8.4
  • Room comfort and quality score 8.3 out of 10 and is a high score in Kota Kinabalu
    Room comfort and quality8.3
  • Facilities score 7.6 out of 10 and is a high score in Kota Kinabalu
    Facilities7.6
High score for Kota Kinabalu

Rating

9+ Exceptional (608)
8-9 Excellent (430)
7-8 Very Good (453)
6-7 Good (152)
<6 Below Expectation (122)

Review summary

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Guests love this hotel's location near the Gaya Street Market, shopping, and dining options. Staff, including the front desk manager Nora, provide excellent service. The well-maintained, clean rooms have comfortable bed linens. Guests appreciate the hotel's proximity to Suria Sabah Shopping Mall, Jesselton Point, and banks. Additionally, many enjoy the spacious rooms with classic wooden furniture and rain showers.

No bidet in bathroom, but did not affect overall experience

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Location

Mentioned in 68 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 34 reviews
sentiment-positive-indicator
73% Positive
sentiment-negative-indicator
26% Unfavourable

Service

Mentioned in 31 reviews
sentiment-positive-indicator
87% Positive
sentiment-negative-indicator
12% Unfavourable

Room comfort

Mentioned in 22 reviews
sentiment-positive-indicator
72% Positive
sentiment-negative-indicator
27% Unfavourable

Walkability

Mentioned in 15 reviews
sentiment-positive-indicator
100% Positive

Atmosphere

Mentioned in 13 reviews
sentiment-positive-indicator
100% Positive

Room design

Mentioned in 12 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Restaurant options

Mentioned in 10 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
10% Unfavourable

Soundproofing

Mentioned in 10 reviews
sentiment-positive-indicator
40% Positive
sentiment-negative-indicator
60% Unfavourable
Showing 1,765 verified guest comments
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  1. 9.6
    Exceptional
    Erna from Malaysia
    Solo traveler
    Boutique Queen Room
    Stayed 4 nights in March 2026

    “Best location, simple comforts”

    I miss the old Jesselton and its classic design — it's become too modernised for my taste and lost what made it distinctive. But the location is still excellent and the staff are very kind. As I'm recovering from a long illness I needed somewhere where I didn't need to go far for food — plenty of options here, with shops across from the hotel and all along Gaya Street, as well as the weekend night market. If you need a clean, comfortable enough base to travel from, Jesselton Hotel fits the bill.

    Reviewed April 05, 2026

    Dear Mr/Ms Erna, Thank you very much for taking the time to share such thoughtful feedback. Glad to hear the location worked well for your needs, especially with easy access to food options along Gaya Street, the weekend night market, and nearby shops—particularly helpful during your recovery. It’s also wonderful to know the staff made a positive impression with their kindness. Appreciate your honest comments regarding the hotel’s design and ambiance as well. This kind of feedback is valuable and will be taken into consideration moving forward. Hope to welcome you back to The Jesselton Hotel again in the future.

    Responded April 14, 2026
    The Jesselton Hotel
  2. 10.0
    Exceptional
    Dayang from Malaysia
    Family with young children
    Deluxe Double
    Stayed 1 night in October 2025

    “Good Location and Service”

    The location was excellent, with easy access to nearby attractions, restaurants, and public transportation. It made getting around the city very convenient and saved a lot of travel time. The service was outstanding – staff were consistently courteous, helpful, and attentive to every request. Check-in and check-out processes were smooth and efficient. Housekeeping maintained the room to a high standard throughout the stay.

    Reviewed October 13, 2025

    Dear Mr/Ms Dayang, Thank you very much for your wonderful and detailed feedback. We’re delighted to hear that you enjoyed our excellent location and found it convenient to access nearby attractions, restaurants, and public transportation. It’s especially rewarding to know that our team’s service made a positive impression, and that you found them courteous, helpful, and attentive throughout your stay. We’re also glad that the check-in and check-out process was smooth, and that our housekeeping team maintained a high standard of cleanliness. Your kind words truly mean a lot to us, and we look forward to welcoming you back to The Jesselton Hotel again soon!

    Responded April 14, 2026
    The Jesselton Hotel
  3. 10.0
    Exceptional
    Norain from Malaysia
    Family with young children
    Deluxe Double
    Stayed 1 night in January 2026

    “Perfect Anniversary stay”

    We stayed at this hotel for our anniversary and had an amazing experience. The staff surprised us by decorating our room, which made our stay extra special. The service was excellent, the room was very comfortable, and the location was perfect — just a short walk to the night market. Highly recommended!

    Reviewed February 02, 2026

    Dear Mr/Ms Norain, Thank you very much for sharing such a lovely review. We’re truly delighted to hear that you chose The Jesselton Hotel to celebrate your anniversary and had an amazing experience with us. It’s wonderful to know that the room decoration and our team’s effort helped make your special occasion even more memorable. We’re also glad you enjoyed the comfortable room, excellent service, and our convenient location near the night market. Your kind recommendation means a lot to the team. We look forward to welcoming you back again for more special moments in the future!

    Responded April 14, 2026
    The Jesselton Hotel
  4. 8.4
    Excellent
    Zhenguo from United States
    Family with young children
    Boutique King
    Stayed 1 night in February 2026

    “Good quality hotel but lack facilities and services”

    Hotel is maintained to standard, clean, modern and adequate size. It located near Gaya street where you can get all the nice foods, laundry, proximity to the harbor and shopping malls. However, it can be perfect if the hotel has good restaurant that serves breakfast, parking spaces and swimming pool.

    Reviewed February 20, 2026

    Dear Mr/Ms Zhenguo, Thank you very much for your detailed feedback. We’re glad to hear that you found the hotel well maintained, clean, modern, and of a comfortable size, and that you enjoyed our convenient location near Gaya Street with easy access to good food, laundry services, the harbour, and shopping malls. We also appreciate your constructive comments regarding breakfast facilities, parking, and a swimming pool. Your feedback is valuable and will be taken into consideration as part of our ongoing efforts to improve guest experience. We hope to have the pleasure of welcoming you back to The Jesselton Hotel again in the future!

    Responded April 14, 2026
    The Jesselton Hotel
  5. 10.0
    Exceptional
    Christina from Singapore
    Group
    Superior
    Stayed 2 nights in August 2025

    “Good location”

    We like the hotel though not much facilities in the hotel. The rooms are clean and bed nice to sleep and clean. the place is near to alot of makan places. the only problem is the bathroom doors... ha... The doors are diffcult to close or cannot lock. But that is a small matter. Overall we like it. We will come to stay again.

    Reviewed August 21, 2025
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