The One Hotel Surat
The One Hotel Surat
The One Hotel Surat
The One Hotel Surat
The One Hotel Surat
The One Hotel Surat
The One Hotel Surat

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7.2

Very good

1,430 reviews

1,430 reviews

Housekeeping7
Breakfast2
Food & Dining1
See map

7.1

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Surat Thani City Pillar Shrine 1.3 km
Koh Lamphu Public Park 1.7 km
Wat Phothawas 2.1 km
Surat Thani Night Market 2.3 km
Central Plaza Surat Thani 4.7 km
The Pirates Park 7.0 km
Khun Thale Park 7.5 km
Wat Phra Borommathat Chaiya Worawihan 31.7 km
Ratchaprapha Dam 60.9 km
Nearby landmarks
Miss Tuka Cappucino 620 m
FamilyMart 640 m
Siam City Bank 700 m
Thaksin Hospital 730 m
Post Office 900 m
Shantai super 900 m
Morning Market 1.1 km
Evergreen Suite Hotel 1.2 km
Tapee River Viewpoint 1.2 km
Surat dental home 1.2 km

The One Hotel Surat

118/68 Tha Thong Road, City Center, Suratthani, Thailand, 84000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the City Center part of Suratthani, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Surat Thani Night Market. Rated with 3 stars, this high-quality property provides guests with access to restaurant and spa on-site.

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Highlights

Front desk [24-hour]

Airport transport

Complimentary WIFi in all rooms

A/C

Daily cleaning

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Cash withdrawal

Spa

Restaurants

Your dates are popular among travelersUsers are booking a place in Suratthani every 9 minutes on Agoda.com
Value for money7.4
Distance to city center0 KM
Location rating7.1
Nearest airportSurat Thani Airport (URT)
Distance to airport20.9 km

Rooms available at The One Hotel Surat

Grand Deluxe
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Family Air Conditioning
...
  • Room size: 56 m²/603 ft²
  • Street view
  • 1 double bed and 1 single b...
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Superior
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Standard Family Room
...
  • Room size: 56 m²/603 ft²
  • Shower
  • 1 single bed and 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 56 m²/603 ft²
Enter dates to see prices
King Mobility Accessible Tub Non-Smoking
...
  • Room size: 53 m²/570 ft²
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Room Assigned on Arrival
...
  • Shower
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Junior Suite (No Window,Area:30)
...
    Enter dates to see prices
    Double Com
    ...
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      Superior Deluxe
      ...
        Enter dates to see prices

        Frequently asked questions

        How much does it cost to stay at The One Hotel Surat?

        Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

        What time is check-in and check-out at The One Hotel Surat?

        Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to The One Hotel Surat?

        For those who wish to drive their own cars, The One Hotel Surat has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Suratthani with private transportation, the hotel can arrange both taxis or car rental.

        Is breakfast offered at The One Hotel Surat?

        Wake up to a great buffet breakfast at The One Hotel Surat. Adults can enjoy breakfast offered with an additional charge of 100 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at The One Hotel Surat?

        The One Hotel Surat features an on-site restaurant for your dining convenience.

        What is the smoking policy at The One Hotel Surat?

        The One Hotel Surat does permit smoking in some areas and is not 100% smoke-free.

        What restaurants are nearby The One Hotel Surat?

        The One Hotel Surat is located in City Center, famous for good restaurants such as Rock ME Bistro, Rose coffee and Kampan Restaurant.

        What popular shopping places are close to The One Hotel Surat?

        Shopping options in The One Hotel Surat’s City Center neighborhood include Surat Thani Night Market, Central Plaza Surat Thani and Tesco Lotus Suratthani.

        What are popular attractions near The One Hotel Surat?

        The One Hotel Surat is located in City Center area, which is famous for attractions such as Surat Thani City Pillar Shrine, The Pirates Park and Wat Phothawas.

        What popular natural sightseeing spots are close to The One Hotel Surat?

        The One Hotel Surat is located within City Center, which makes it conveniently close to natural sights including Mu Ko Ang Thong National Park and Naibara homestay.

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        Explore the neighborhood

        What people love about The One Hotel Surat

        • 10

          Exceptional
          Staff 

          "Great staff Great service when I’m back in surat Thani I would stay there"

          colin

          |

          May 8, 2022

        • 9.2

          Exceptional
          Staff 

          "Clean room and friendly employee."

          Manfred

          |

          March 28, 2022

        • 10

          Exceptional
          Location

          "It’s very well situated."

          Ziya

          |

          August 5, 2021

        Overall rating:

        7.2

        Very good
        1,428 reviews
        Cleanliness
        7.2
        Facilities
        6.8
        Location
        7.1
        Read all reviews >
        More about The One Hotel Surat

        More about The One Hotel Surat

        The One Hotel Surat

        The One Hotel Surat is a distinct addition to Suratthani and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Need a few things? Located conveniently 2.2 km from Surat Thani Night Market, The One Hotel Surat provides easy access to general goods and shopping.
        The One Hotel Surat offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Suratthani. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
        The hotel provides front desk services such as concierge service, express check-in or check-out and luggage storage for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with dry cleaning service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
        Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
        Equipped with handy amenities, guestrooms at The One Hotel Surat guarantee a comfortable stay for all travelers. Some rooms at The One Hotel Surat are equipped with air conditioning for your convenience. In-room entertainment such as television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
        Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer and bathrobes in some select rooms.


        Dining and things to do

        Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The One Hotel Surat. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions.
        Guests who prefer to make their own meals will love the in-house shared kitchen available here.
        The One Hotel Surat offers unique recreational opportunities for all guests. Finish your vacation days right by dropping in at the spa. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


        Reasons to stay here

        Rooms don't get much cheaper than here, being less than 90% of the city's accommodation.
        Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 94% of the city's accommodation.
        It's hard to beat the room comfort here, which is rated higher than 83% of other accommodations in Suratthani.

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        Amenities and facilities
        Good
        Facilities

        6.8

        Most talked about facilities

        Breakfast

        128 mentions

        Housekeeping

        90 mentions

        Internet

        28 mentions

        Food & Dining

        20 mentions

        Languages spoken

        • English
        • Chinese [Mandarin]
        • Thai

        Accessibility

        • Wheelchair accessible

        Internet access

        • Complimentary WIFi in all rooms
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Garden
        • Karaoke
        • Spa
        • Ticket services
        • Tours

        Cleanliness and safety

        • Anti-viral cleaning products
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Rooms sanitized between stays
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Bar
        • Coffee shop
        • Kitchen
        • Restaurants
        • Room service
        • Shared kitchen

        Services and conveniences

        • Cash withdrawal
        • Chapel
        • Concierge
        • Daily cleaning
        • Disabled facilities
        • Dry cleaning
        • Elevator
        • Ironing service
        • Luggage storage
        • Meeting/banquet facilities
        • Shops
        • Shrine
        • Smoking area

        For the kids

        • Family room

        Access

        • Check-in/out [express]
        • Fire extinguisher
        • Front desk [24-hour]
        • Pets allowed

        Getting around

        • Car park [free of charge]
        • Car park [on-site]
        • Rental car
        • Taxi service

        Available in all rooms

        • A/C
        • Complimentary drinking water
        • Desk
        • Non-smoking
        • Refrigerator
        • Satellite/cable channels
        • Shower
        • Wi-Fi [complimentary]
        Location
        118/68 Tha Thong Road, City Center, Suratthani, Thailand, 84000
        Very good
        Location

        7.1

        Airports

        • Surat Thani Airport (URT)
          20.9 km
        • Samui Airport (USM)
          92.0 km

        Public transportation

        • Surat Thani Railway Station
          12.0 km

        Hospital or clinic

        • Thaksin Hospital
          730 m

        Shopping

        • Surat Thani Night Market
          2.3 km

        Convenience store

        • Family Mart
          100 m

        Cash withdrawal

        • ATM on-site
        What's nearby

        Popular landmarks

        • Surat Thani City Pillar Shrine
          1.3 km
        • Koh Lamphu Public Park
          1.7 km
        • Wat Phothawas
          2.1 km
        • Surat Thani Night Market
          2.3 km
        • Central Plaza Surat Thani
          4.7 km
        • The Pirates Park
          7.0 km
        • Khun Thale Park
          7.5 km
        • Wat Phra Borommathat Chaiya Worawihan
          31.7 km
        • Ratchaprapha Dam
          60.9 km

        Nearby landmarks

        • Miss Tuka Cappucino
          620 m
        • FamilyMart
          640 m
        • Siam City Bank
          700 m
        • Thaksin Hospital
          730 m
        • Post Office
          900 m
        • Shantai super
          900 m
        • Morning Market
          1.1 km
        • Evergreen Suite Hotel
          1.2 km
        • Tapee River Viewpoint
          1.2 km
        • Surat dental home
          1.2 km
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds vary by room. Please check each room's capacity for details.

        All children are welcome.

        Infant 0-1 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 2-2 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 3 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking 6 or more rooms, special policies may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from12:00
        • Check-out until12:00

        Getting around

        • Airport transfer fee500 THB
        • Distance from city center0 KM
        • Travel time to airport (minutes)40

        Extras

        • Breakfast charge (unless included in room price)100 THB

        The property

        • Number of floors7
        • Number of restaurants1
        • Number of rooms 110
        • Year property opened2009

        Reviews of The One Hotel Surat from real guests

        Provided by verified guests of Agoda
        7.2
        /
        10
        Cleanliness7.2
        Facilities6.8
        Location7.1
        Room comfort and quality6.9
        Service7.2
        Value for money7.4
        High score for Suratthani
        Rating
        9+ Exceptional (101)
        8-9 Excellent (203)
        7-8 Very Good (383)
        6-7 Good (258)
        <6 Below Expectation (317)
        Time of the year
        Mar - May (353)
        Jun - Aug (315)
        Sep - Nov (270)
        Dec - Feb (324)
        All guests (1,428)
        All room types
        All languages

        Show reviews that mention 

        Showing 1,262 verified guest comments
        12345
        8.3
        Excellent
        Rudran from Malaysia
        Couple
        Superior
        Stayed 2 nights in August 2013

        Very cosy and comfortable stay”

        Clean room, fast internet and friendly staff

        The stay at One Hotel Surat was a very comfortable one. The room and bathroom was very clean. Though the facilities were very basic, but it was very comfortable. We stayed at this hotel for 2 nights before we could catch our flight back to Malaysia. In general there was nothing much to do or see in Surat Thani, the hotel is located in the city of Surat Thani (about 2-3km off the city/shopping vicinity). So it was quiet and peaceful. The breakfast was not that great, had toast and egg everyday and also some Thai local dishes. However, since it was a basic hotel we couldn't expect much. We took our dinner there too but their menus were very misleading and because of the language barrier, the waitress couldn't understand what we actually wanted and what was being served. That was quite difficult for us. The staff at the reception were very helpful, though they had the same language problem they tried as much to help us. They helped by writing down the name of the shops and places we wanted to go in Thai so we could show them to the tuktuk drivers. Very pleasant staffs I must say. In general it was a good stay at the One Surat Hotel and both me and my husband were very contented.

        Reviewed August 16, 2013

        See room deals

        8.7
        Excellent
        Johan from Denmark
        Family with young children
        Grand Deluxe
        Stayed 1 night in January 2011

        The real thing”

        Hospitality, helpfulness, restaurant, free wifi, tidy rooms
        None that I can think of

        From Hua Hin we travelled to Surat Thani to go to Koh Samui. In Surat Thani we stayed one night at The One Hotel. This was a touching experience. We decided to eat at The One Restaurant and was overwhelmed with kindness and loving interest. It must be said that we travel with our seven months old daughter - in Thailand this opens many doors since Thais generally loves children. The One Hotel, however, was a special experience nonetheless. We ran into some problems regarding the Seatran ferry to Koh Samui, and the staff and manager were extremely helpful and in the end rearranged our trip and helped us find the shop in Surat Thani that tricked us. We could have never managed ourselves. The One Hotel is a family run hotel, and you can feel that - especially from the manager and the restaurant/karaoke staff. Sincere, kind and relaxed. All in all an extremely positive experience.

        Reviewed January 14, 2011

        See room deals

        9.3
        Exceptional
        Thomas from Germany
        Business traveler
        Grand Deluxe
        Stayed 1 night in June 2012

        Nice Hotel big rooms and clean”

        Good location, Clean and big rooms

        coming from koh samui and having to bridge one day to catch a flight with air asia, i stopped for one night in the one hotel surat. i did not have big expectations but it was a nice surprise. it was clean and had nice rooms, the service was nice too. the location was also not bad and you definably have to check out the night market which is a nice thing to do in surat. also they have a shuttle to the airport so this hotel is surly "the one' to stay when in surat.

        Reviewed November 14, 2012

        See room deals

        9.7
        Exceptional
        Alexandre from Brazil
        Family with teens
        Superior
        Stayed 1 night in April 2013

        Great”

        Nice staff, clean, attentive staff.

        This hotel is a nice option for those in a hub on surat. It's very clean, the rooms are very comfortable. The breakfast are great for those love thai food on this time and good to for westerns. The staff are very attentive, we asked for a place to ride a motorbike, and right on time they found one for us, for a very good price. That's a good tip for those who have time on Surat, that you can around to go to malls or the night market.

        Reviewed May 11, 2013

        See room deals

        8.3
        Excellent
        Kostiantyn from Ukraine
        Couple
        Superior
        Stayed 1 night in February 2013

        Cheap and nice hotel with good service.”

        near the bus station, easy to find, tasty breakfast, good service.

        We stayed with my fiancee for one night in the Suratthani before morning flight. The One hotel was definitely good. Pros: - middle sized room with big bed. - desk in the room. - small refrigerator in the room. - hotel is cheap - plenty of power outlets everywhere - free wi-fi in the room (not very fast, but works well) - nice light in the room - tasty breakfast, breakfast was from 7:00 to 10;00 so we have time to take breakfast before our flight. - Good service, we asked for transfer to airport - no problem, in the 8:00 am minibus was there for us. Cons: - bathroom is sort of small and shower area not separated from toilet area. - Hotel managers asked me for 500 baht deposit. They returned deposit when we checked out. - Transfer to airport is pricy - 500 baht for two person. I also know that you can order a massage to the room, it seems like a good option. But we stayed for one night only and have early flight - so we wasn't interested in this. This hotel seems like very good one for me. I recommend it to travelers, and will stay there again when I'll be in Suratthani.

        Reviewed February 20, 2013

        See room deals

        9.0
        Exceptional
        Roman from Slovakia
        Couple
        Superior
        Stayed 1 night in February 2011

        Perfect value for money!!!”

        Very good price, breakfast - great choice, good location

        We stayed in One Hotel in Suratthani only one night but if we ever go to Suratthani, we will surely stay there again. The price was was very good compared to what we got. Breakfast was great, good choice of food, very nice and helpful staff. Rooms were clean. I recommend to use this hotel when you want to transfer to Ko Samui, Ko Tao or Ko Phangan. Perfect value for money.

        Reviewed March 01, 2011

        See room deals

        9.7
        Exceptional
        KIRILL from Russia
        Family with young children
        Superior
        Stayed 1 night in February 2011

        Lovely hotel”

        best deal, exeptional breakfast

        We stayed for only one night in this hotel and, frankly, didn't expect much for that kind of price but were very pleasanly surprised to find ourselves in a new fresh room with a wide comfortable bed and nice view from the window. Our delight got even greater at breakfast next morning which was a buffet with vast variety of dished good enough to make lunch. Complimentary bottle water and free wifi were also a plus The location is away from the centre so it's probably not the best one if you want to get arount Surat Thani, but it was good for us as we were heading Donsak and there was a bus station nearby.

        Reviewed February 27, 2011

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        8.0
        Excellent
        Gary from United States
        Couple
        Superior
        Stayed 1 night in June 2013

        Pleasant surprise”

        Close to bus station, large room, lift

        We were pleasantly surprised with this hotel. I expected an older worn place, typical of many Thai city hotels. The room was large and comfortable. Bathroom was rather small but okay. We were in transit from the train to the bus stations and spent one night here. Was a nice enough place, but the location was not one where you'd get out and walk around to see anything or do any shopping. Only restaurants in the area were strictly Thai style, but we found one about 3 or 4 minutes walk down the street that was very good. Don't know the name of the place, but had red Chinese lanterns hanging out front. The food was strictly Thai and most dishes very spicy!, But it was above average, and had loads of customers which says something for their quality. The Thais know good food, and if it's popular with the locals, it's good! Overall a good stopover/in transit hotel in Surat Thani. Good bang for the buck, friendly staff though they struggle with english. But then this is Thailand after all. The included buffet breakfast starts at 6:30 am, and had a good variety of food, mostly Thai style. OJ, coffee, tea, and eggs are available for the un-adventurous eaters. For us it was a pleasant experience and would stay again if in the area. Outside the hotel there was little transportation available, and we had to walk a couple minutes down the road to catch a tuk tuk to the bus station. The tuk tuk price was a rip-off, but that seems to be the case everywhere in southern Thailand I've been to. When they see a foreigner, they see $$'s! This is the shame of Thailand, and the scourge of Phuket especially, which is where we were traveling to.

        Reviewed June 07, 2013

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        9.3
        Exceptional
        ROBIN from United Kingdom
        Couple
        Superior
        Stayed 1 night in July 2012

        Lovely hotel”

        we were upgraded to a superior- it was massive

        We decided to stay for 1 night at The One before heading towards ko samui. the hotel itself was lovely, big rooms, very clean and lovely food. the staff were also very polite. However i did not like Surat Thani. If we ever catch a flight to surat again (before heading to samui) we would just travel straight to samui without having the layover. However the hotel was lovely and you could also rent a dvd for free.

        Reviewed August 02, 2012

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        8.3
        Excellent
        Johan from Denmark
        Family with young children
        Grand Deluxe
        Stayed 1 night in January 2011

        Coming back for seconds works”

        Close to bus station, great staff, nice restaurant and well-kept

        We've stayed at The One Hotel twice on our journey through Thailand, and twice we've left feeling uplifted and well taken care of. The staff are nice, the food in the restaurant is both good and cheap, and the wifi just works. The only possible negative thing mentionable is that the reception has a collaboration with a local tour office called Corner Service. This office will charge you as much they can, and it can not in any way be recommended to buy tours from them nor let them arrange your bus/ferry rides. This, however, is not the hotel's fault. They actually charge less than if you go to Corner Service's own shop, but it's just a pity that a nice accommodation don't find someone else to work with. Therefore - arrange your own trips in Surat Thani. This said, we continually recommend The One Hotel to anyone passing by Surat Thani. Your stay is in good hands.

        Reviewed January 29, 2011

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        8.3
        Excellent
        anan from Thailand
        Group
        Superior
        Stayed 3 nights in June 2011

        Good value hotel”

        In town

        the one hotel surat is a pretty good value hotel in the center of town. location is a bit hard to find (not on the main road). better give a clearer direction on the website. in town also means traffic during rush hours. free parking. room is ok. a bit old but clean enough. bathroom need a better cleaning, though. breakfast is good with a lot to choose from. free internet is slow, but alright for checking e-mail. free wi-fi, too. all in all, ok for the price!

        Reviewed July 07, 2011

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        8.3
        Excellent
        Maria from Denmark
        Couple
        Grand Deluxe
        Stayed 1 night in July 2012

        Nice hotel with spacious rooms”

        Large rooms, good service (although stff did not speak much English), big breakfast

        We stayed at this hotel one night on our way from Bangkok to Koh Phangan, and we really hadn't expected much for the price we paid. But when we arrived we were very positively surprised, the rooms were huge (we had booked a deluxe room), and we had a living room with couch and coffee table, a large bed (comfortable as well), TV (only Thai channels) and a cheap mini bar with beer and snacks. The only thing that wasn't so great was the wifi, which kept logging on and off. If you are travelling through Surat Thani I would definitely reccommend you stay at this hotel- but don't make your stop over more than one night, it's not the most exciting town in Thailand.

        Reviewed July 19, 2012

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        8.7
        Excellent
        Gary from Australia
        Couple
        Superior
        Stayed 1 night in May 2011

        Good hotel”

        Management and suitability

        we came to the hotel for one night before flying out to bangkok from surat thani the next day. everything went smoothly, the manager was more than helpful and spoke great english. walked about 5-10 miniutes to local night market. food ws fine and had some of the best orange juice i've tasted. the room was clean and well renovated. breakfast was basic but did the job. at the price was more than happy; wife was pleasantly surprised.

        Reviewed May 18, 2011

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        8.7
        Excellent
        Vanessa from Canada
        Couple
        Grand Deluxe
        Stayed 1 night in May 2011

        Great bang for your buck!”

        Great price for an overnight stay!

        We had to transit from Koh Samui to Surat Thani for a night before flying back to BKK. Our room was quite spacious and the toilet and the shower was separated. The only thing I would have to complain about was the TV, it only had Thai channels. Yet, we had a dvd player, which we rented movies from the lobby for 100 baht deposit, which they gave it back to us when we check out. The breakfast was surprising too, it was a full thai/english buffet style breakfast and everything was so fresh. We really enjoyed our stay at the one and if we need to go back to surat thani, we would definitely go back to the one.

        Reviewed May 08, 2011

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        8.4
        Excellent
        WONG from Malaysia
        Group
        Superior
        Stayed 1 night in April 2016

        Excellent hotel in Surat Thani Town”

        I book this when I return to Koh Samui stay overnight to catch flight at Surat Thani at early morning. The hotel is very comfortable. The hotel was in the heart of the city and not hard to find. It is located near many restaurants and bars as well there is a family mart in front of the hotel. The hotel food is not expensive and room was nice in a reasonable price condition. The breakfast here to choose lot of good. The staff performance is acceptable.

        Reviewed May 09, 2016

        See room deals

        9.0
        Exceptional
        Song from Singapore
        Couple
        Grand Deluxe
        Stayed 1 night in January 2013

        Lovely Hotel and service with a smile”

        Big room, services good

        I seldom leave comments for hotel but I am really say the one hotel surat is a good ones, the staff is friendly and the grand deluxe room is big and the price is reasonable with such a room type. Can try:)

        Reviewed January 29, 2013

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        8.3
        Excellent
        Charlotte from United Kingdom
        Couple
        Grand Deluxe
        Stayed 1 night in September 2011

        Nice rooms, friendly staff”

        Nice rooms and friendly staff

        We were just passing through Surat Thani and needed to stay over 1 night. The One Hotel is set back off the main road, and there is a sign on the main road. The Deluxe room was extremely spacious and modern in design. There was a kettle and coffee (but no tea) and a fridge plus mini-bar (no kettle in the standard rooms). The location was quiet - no noise from the road or outside, although there was a private party in the restaurant that night and the karaoke noise did travel a bit (but it didn't go on that late). The restaurant was closed for the private party, but we were still able to order food and eat it on the terrace. The food was OK - perfectly edible but I have had better (and also a lot worse). The only negative point was that the A/C was very noisy (we live in Thailand so used to fan noise at night) and it did disturb us throughout the entire night. Overall though, we would stay there again.

        Reviewed October 04, 2011

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        9.0
        Exceptional
        Robert from Poland
        Couple
        Superior
        Stayed 1 night in November 2010

        Very friendly, excellent value for money”

        Rich breakfast (both typical breakfast dishes and curry), friendly staff, clean room
        None for this price

        We stayed one night before flying from Surat airport (transfer less than 30 min on Sunday). Typical Thai diners in the neighberhood. Don't know how far it is to the center. The room was clean and the staff was very friendly. Good offer!

        Reviewed December 08, 2010

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        9.0
        Exceptional
        Adele from United Kingdom
        Group
        Superior
        Stayed 1 night in March 2011

        Perfect stop gap hotel withvery friendly staff”

        Friendly staff

        Stayed here for 1 night waiting for a flight back to Bangkok from Surat Thani after travelling 4 hours on a boat The hotel staff were very friendly and dealt with us immediately at check in. Breakfast was included and they had done very well to cater for westerners. Overall a very enjoyable experience for the very minimal time that we spent there.

        Reviewed March 28, 2011

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        9.7
        Exceptional
        Schalk from South Africa
        Group
        Superior
        Stayed 1 night in March 2011

        Great value for money”

        Clean spacious rooms, friendly staff, restaurant

        We stayed at this hotel for 1 night to catch a flight the next day after being stuck on Koh Samui for days with recent flooding and we really enjoyed our stay. The staff were very friendly and the hotel manager needs a special mention - we booked a taxi to the airport but due to the floods it was not possible to get to the airport and he personally came looking for us in the morning to inform us to make alternative arrangements and organised a hotel car to take us to the bus stop free of charge. The restaurant food is delicious and reasonably priced. rooms are spacious and clean. We would defnitely stay at this hotel again on our next visit.

        Reviewed April 04, 2011

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