Exterior view, Citadines Pearl Hoi An in Hoi An
Citadines Pearl Hoi An
Restaurant, Citadines Pearl Hoi An in Hoi An
Reception, Citadines Pearl Hoi An in Hoi An
Lobby, Citadines Pearl Hoi An in Hoi An
Swimming pool, Citadines Pearl Hoi An in Hoi An
Citadines Pearl Hoi An

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Citadines Pearl Hoi An

01 AN BANG BEACH CAM AN WARD, Cam An, Hoi An, Vietnam, 560000 - See map

In addition to the standard of Ascott Cares, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Cam An part of Hoi An, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Hoi An Ancient Town as well as An Bang Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.


520 meters to An Bang Beach

Check-in [24-hour]

Airport transfer

Great Breakfast

Private beach

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.


Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Kids club


Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.


4,060 reviews

4,060 reviews

See map

7.9Very good

Location rating score

Very good location
Popular landmarks
An Bang Beach
520 m
Tra Que Vegetable Village
2.2 km
Cua Dai Beach
2.8 km
Fukian Assembly Hall (Phuc Kien)
4.6 km
Hoi An Ancient Town
4.7 km
Closest landmarks
An Bang Beach
520 m
Ha My Beach
780 m
1.0 km
Tra Que Minty Garden
2.1 km
Tra Que Vegetable Village
2.2 km
Value for money8.5
Distance to city center24 km
Location rating7.9
Nearest airportDa Nang International Airport (DAD)
Distance to airport20.7 km

Rooms available at Citadines Pearl Hoi An

Two Bedroom Deluxe
  • Room size: 75 m²/807 ft²
  • Garden view
  • 1 king bed & 1 queen bed
Enter dates to see prices
Two Bedroom Premier Ocean View Suite
  • Room size: 190 m²/2045 ft²
  • Ocean view
  • 1 king bed & 2 single beds
Enter dates to see prices
Studio Deluxe Room
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Ocean View
  • Room size: 35 m²/377 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Superior Twin Ocean View
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Superior Ocean View
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Two Bedroom Executive
  • Room size: 155 m²/1668 ft²
  • Garden view
  • 1 king bed & 1 queen bed
Enter dates to see prices
Deluxe Twin Ocean View
  • Room size: 35 m²/377 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
One Bedroom Deluxe
  • Room size: 65 m²/700 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
3 Bedroom Premier Suite
  • Room size: 195 m²/2099 ft²
  • Ocean view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices

Top things to do in Hoi An

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

What dining options are offered at Citadines Pearl Hoi An?

Citadines Pearl Hoi An has a diverse selection of restaurant and food options for you to enjoy while remaining at this property, which include Asian cuisine, Western cuisine, International cuisine, and Buffet in restaurant.

Does Citadines Pearl Hoi An have bars on-site?

Experience your holiday vacation the greatest way possible with Citadines Pearl Hoi An's bar and poolside bar available right in front of your doorstep for when you need a drink or two.

What types of facilities are offered for children at Citadines Pearl Hoi An?

While on holiday break with your loved ones, your children can also experience the fun in sports and recreation facilities made available at Citadines Pearl Hoi An which include children's playground and kids pool.

How long do travelers generally stay at Citadines Pearl Hoi An?

Verified past guests that have stayed at Citadines Pearl Hoi An had an average nightly stay of 2 nights at this property.

What was the average room rate for Citadines Pearl Hoi An been in the past month?

The typical room rate for Citadines Pearl Hoi An in the past month is 1826893.74 VND, compared to city's average of 1108286.73 VND.

What do past guests love most about Citadines Pearl Hoi An?

Past guests that stayed at Citadines Pearl Hoi An have given this property a rating of 8.596 for its outstanding cleanliness as the primary highlight for their stay.

What is the average rating that past Business travelers' have given to Citadines Pearl Hoi An?

Verified business travelers that have stayed at this property have given Citadines Pearl Hoi An an average rating of 8.1. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Citadines Pearl Hoi An?

Verified group travelers that have stayed at this property have given Citadines Pearl Hoi An an average rating of 8.4. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Citadines Pearl Hoi An?

Verified local visitors that have stayed at this property have given Citadines Pearl Hoi An an average rating of 8.5. You can look up on more in depth customer testimonials, and responses for this property down in the review section.

What restaurants are close by Citadines Pearl Hoi An?

Citadines Pearl Hoi An’s local community is Cam An which includes well-known restaurants such as Shore Club An Bang Beach.

More about Citadines Pearl Hoi An

More about Citadines Pearl Hoi An

Unwind in the Tranquil Garden Oasis

Nestled within the serene grounds of Citadines Pearl Hoi An, the hotel's entertainment facilities include a beautiful garden oasis that provides the perfect setting for relaxation and rejuvenation. Surrounded by lush greenery and colorful flowers, the garden offers a peaceful escape from the bustling city. Take a leisurely stroll along the winding pathways, or find a cozy spot to sit and soak up the tranquil atmosphere. The garden also features comfortable seating areas where you can unwind with a good book or enjoy a refreshing drink. Whether you're looking to unwind after a day of exploring or simply want to enjoy some quiet time, the garden at Citadines Pearl Hoi An is the ideal place to do so.

Unwind and Stay Active at Citadines Pearl Hoi An's Impressive Sports Facilities

At Citadines Pearl Hoi An, guests are treated to a wide range of sports facilities that cater to both relaxation and active pursuits. Dive into the refreshing waters of the indoor pool, perfect for a leisurely swim or a relaxing dip after a day of exploration. For golf enthusiasts, the hotel offers a golf course right on-site, allowing guests to practice their swing amidst stunning landscapes and lush greenery. Fitness enthusiasts will find their haven at the well-equipped fitness center, complete with state-of-the-art equipment for a satisfying workout session. Tennis lovers can indulge in a friendly match or two at the hotel's tennis courts, perfect for both beginners and seasoned players. The outdoor pool provides a picturesque setting for a refreshing swim while basking in the warm Vietnamese sun. For those seeking a tranquil seaside experience, Citadines Pearl Hoi An boasts a private beach where guests can unwind and soak up the sun in peace. The beach is also home to a poolside bar, offering refreshing drinks and snacks to keep guests energized throughout the day. Whether you prefer a relaxing day at the beach or an active workout, Citadines Pearl Hoi An's sports facilities have something to offer for everyone. Plus, with the added convenience of a free fitness center, guests can maintain their fitness routine without any extra cost.

Convenience at Your Fingertips: Citadines Pearl Hoi An's Exceptional Facilities

Citadines Pearl Hoi An in Hoi An, Vietnam, offers an array of convenience facilities that will make your stay truly hassle-free. With a laundry service available on-site, you can effortlessly keep your clothes fresh and clean throughout your trip. Additionally, the hotel provides safety deposit boxes, ensuring the security of your valuable belongings. The friendly and attentive concierge is always ready to assist you with any inquiries or requests, making your stay even more enjoyable. Stay connected during your stay with Wi-Fi available in both public areas and all rooms. Whether you need to catch up on work or stay in touch with loved ones, you can rely on the hotel's reliable and free Wi-Fi service. For guests with extra luggage or those arriving early or departing late, the hotel offers luggage storage, allowing you to explore Hoi An without any burdens. Furthermore, Citadines Pearl Hoi An features a convenience store on-site. Whether you need a quick snack, travel essentials, or even souvenirs, you can conveniently find them at the hotel's store. Lastly, the hotel provides daily housekeeping, ensuring that your room is always clean and tidy. Experience utmost convenience and comfort at Citadines Pearl Hoi An.

Convenient Transport Facilities at Citadines Pearl Hoi An

At Citadines Pearl Hoi An, we understand the importance of seamless travel experiences, which is why we offer a range of transport facilities to cater to all your needs. Our airport transfer service ensures a hassle-free journey from the moment you arrive in Hoi An. Sit back and relax as our professional drivers whisk you away to the comfort of our hotel, allowing you to start your vacation on a stress-free note. For guests who prefer to explore the city at their own pace, we provide a convenient car park onsite. You can rest assured knowing that your vehicle is safely parked while you immerse yourself in the charm and beauty of Hoi An. Best of all, our car park is free of charge, allowing you to save on additional expenses. If you prefer to leave the driving to someone else, our shuttle service is available to take you to popular attractions and landmarks in Hoi An. Whether you're heading to the ancient town, the stunning beaches, or the vibrant markets, our shuttle service offers a convenient and reliable way to get around. For those who require immediate transportation, our taxi service is readily available. Our friendly staff will be happy to assist you in arranging a taxi, ensuring that you reach your destination in no time. At Citadines Pearl Hoi An, we prioritize your comfort and convenience, providing a range of transport facilities to enhance your stay. From airport transfers to shuttle services, we have everything you need to make your travel experience seamless and enjoyable.

Delicious Dining at Citadines Pearl Hoi An

Indulge in a culinary journey at Citadines Pearl Hoi An with its exceptional dining facilities. Start your day with a delightful breakfast buffet, offering a wide range of delectable options to satisfy every palate. From freshly baked pastries to a variety of local and international dishes, there is something for everyone. The continental breakfast is a perfect choice for those looking for a lighter start to their day. When hunger strikes throughout the day, head to the on-site restaurant, where you can savor a delectable array of mouthwatering dishes. The restaurant offers a diverse menu, featuring both local Vietnamese specialties and international favorites. With its cozy ambiance and attentive service, it is the ideal spot to enjoy a leisurely lunch or a romantic dinner. At Citadines Pearl Hoi An, you can also count on the daily housekeeping service to ensure a clean and comfortable dining experience. The dedicated staff takes pride in maintaining impeccable cleanliness, allowing you to fully relax and enjoy your meal. Whether you are a food enthusiast or simply looking for a convenient dining option, Citadines Pearl Hoi An has everything you need to satisfy your culinary cravings.

Luxurious and Spacious Rooms at Citadines Pearl Hoi An

Discover a variety of luxurious and spacious rooms at Citadines Pearl Hoi An, ensuring a comfortable and unforgettable stay in Hoi An, Vietnam. With a range of room types to choose from, there is something to suit every traveler's needs. Indulge in the ultimate comfort of the 3 Bedroom Executive Suite, featuring 120 square meters of space and a combination of 1 King Bed, 1 Queen Bed, and 2 Single Beds. For a larger group, the 3 Bedroom Premier Suite offers a generous 195 square meters with the same bedding configuration. Experience stunning city views from the Deluxe City View King Room or enjoy breathtaking ocean views from the Deluxe Ocean View room, both offering 35 square meters of space. The Deluxe Three Bedroom Suite provides 135 square meters of space and flexible bedding options of 2 Single Beds, 1 Queen Bed, or 1 King Bed. Booking your stay at Citadines Pearl Hoi An on Agoda guarantees you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can easily compare room rates, read reviews, and make a secure reservation in just a few clicks. Don't miss out on the opportunity to stay in these stunning rooms at unbeatable prices.

Discover the Tranquil Beauty of Cam An in Hoi An

Nestled along the picturesque coastline of Hoi An, Vietnam, lies the serene neighborhood of Cam An. Offering a peaceful retreat away from the bustling city center, this charming area is the perfect destination for those seeking a tranquil and laid-back atmosphere. With its pristine sandy beaches and crystal-clear waters, Cam An is a paradise for beach lovers and water enthusiasts. Spend your days lounging on the soft sands, taking refreshing dips in the ocean, or trying out exciting water sports such as kayaking and paddleboarding. The idyllic beachfront is dotted with cozy beach bars and restaurants, where you can indulge in delicious local cuisine while enjoying breathtaking sunset views. Aside from its stunning beaches, Cam An is also known for its lush greenery and beautiful countryside. Take a leisurely bike ride or stroll along the quiet streets, and you'll be greeted by picturesque rice fields, charming riverside villages, and traditional Vietnamese architecture. Immerse yourself in the local culture by visiting nearby temples, pagodas, and markets, where you can discover unique handicrafts and taste authentic street food. Whether you're seeking relaxation or adventure, Cam An in Hoi An has something for everyone. Experience the tranquility and natural beauty of this hidden gem, and create unforgettable memories in this enchanting neighborhood.

Convenient Transportation Options from the Airport to Citadines Pearl Hoi An

Situated in the picturesque Cam An neighborhood of Hoi An, Vietnam, Citadines Pearl Hoi An offers a tranquil escape for travelers seeking a blend of comfort and convenience. When it comes to reaching this stunning property from the nearest airport, there are several transportation options available. For those arriving at Da Nang International Airport, the most convenient way to reach Citadines Pearl Hoi An is by taxi or private transfer. The journey takes approximately 40 minutes and offers scenic views of the surrounding countryside. Taxis are readily available at the airport, and it is advisable to negotiate the fare before starting the journey. Alternatively, for a more budget-friendly option, travelers can opt for the airport shuttle service provided by the hotel. This service offers a hassle-free and comfortable ride directly to the property, allowing guests to relax and enjoy the journey. The shuttle service can be arranged in advance by contacting the hotel's concierge. No matter which transportation option you choose, the journey from the airport to Citadines Pearl Hoi An is a delightful introduction to the beauty and charm of Hoi An. Upon arrival, guests will be greeted by the warm and friendly staff, ready to provide a memorable stay in this idyllic destination.

Explore the Beautiful Beaches and Vibrant Nightlife near Citadines Pearl Hoi An

Nestled in the coastal town of Hoi An, Vietnam, Citadines Pearl Hoi An offers a prime location near some of the most stunning beaches in the region. Just a short distance away, you'll find An Bang Beach, Cua Dai Beach, and Moyo Beach Club. These pristine stretches of golden sand are perfect for sunbathing, swimming, and enjoying the breathtaking views of the turquoise waters. Whether you're looking for a relaxing day by the sea or an exciting beach party, these beaches have something for everyone. After a day of sun and surf, head to the vibrant nightlife scene near the hotel. Pharmacie, a popular bar in Hoi An, is just a stone's throw away. Step into this trendy establishment and immerse yourself in the energetic atmosphere. Sip on creative cocktails, dance to the latest beats, and mingle with fellow travelers and locals. With its stylish decor and lively ambiance, Pharmacie is the perfect place to unwind and create unforgettable memories during your stay at Citadines Pearl Hoi An.

A Culinary Adventure Awaits

Citadines Pearl Hoi An is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Indulge in a variety of flavors at Bikini Bottom Express Hoi An, where you can savor delicious Vietnamese cuisine. For a taste of local seafood, head to Nam Gia seafood, known for its fresh catches and mouthwatering dishes. If you're in the mood for international fare, Purple Lantern Restaurant offers a diverse menu that combines flavors from around the world. La Plage restaurant is a must-visit for those seeking a beachfront dining experience, with its stunning views and delectable dishes. Weavers An Bang and Shore Club An Bang Beach are perfect for those looking for a laid-back atmosphere, serving up tasty bites and refreshing drinks. Dolphin Kitchen & Bar is a great spot to unwind with its cozy ambiance and creative cocktails. And for those seeking vegetarian or vegan options, The Fisherman Vegan Restaurant offers a range of plant-based dishes that are both healthy and flavorful. With such a wide array of dining choices, your taste buds are in for a treat during your stay at Citadines Pearl Hoi An.

Shop Till You Drop at Citadines Pearl Hoi An

Located in the heart of Hoi An, Citadines Pearl Hoi An is surrounded by a plethora of shopping landmarks, including the renowned Yakim Costume Tailor. Step outside the hotel and immerse yourself in the vibrant atmosphere of Hoi An's shopping scene. Yakim Costume Tailor, located just a stone's throw away, offers a wide range of tailor-made clothing options, from elegant dresses to bespoke suits. With their skilled craftsmanship and attention to detail, you can have the perfect outfit tailored to your exact measurements. Whether you're looking for a traditional Vietnamese ao dai or a modern fashion piece, Yakim Costume Tailor is the place to go. Indulge in a shopping spree and bring home unique and personalized souvenirs from your stay at Citadines Pearl Hoi An.

Affordable Luxury at Citadines Pearl Hoi An

Experience the perfect blend of luxury and affordability at Citadines Pearl Hoi An. With an average room price of just $77, this hotel offers exceptional value for money compared to the average price of a hotel room in Hoi An, which stands at $62. Nestled in the heart of Hoi An, Citadines Pearl Hoi An provides a tranquil oasis for travelers seeking a memorable stay. The spacious and elegantly designed rooms are thoughtfully furnished with modern amenities, ensuring a comfortable and convenient experience. From the moment you step into the hotel's stylish lobby, you will be greeted by friendly and attentive staff who are committed to making your stay truly exceptional. Indulge in the hotel's array of facilities, including a refreshing outdoor swimming pool, a well-equipped fitness center, and a delightful restaurant serving delectable Vietnamese and international cuisine. Whether you are exploring the ancient town of Hoi An or simply relaxing by the poolside, Citadines Pearl Hoi An offers a luxurious retreat at an unbeatable price. Book your stay now and experience the best of Hoi An without breaking the bank.

An Oasis of Luxury and Relaxation

Citadines Pearl Hoi An is a true gem in Hoi An, Vietnam, as highlighted by its rave customer reviews. Guests are captivated by the hotel's stunning facilities, including a massive swimming pool and a great beach that offers a tranquil escape from the bustling city. The expansive pool area is perfect for lounging and soaking up the sun, while the well-equipped game room keeps the kids entertained for hours on end. The hotel's staff is consistently praised for their warm and attentive service, ensuring that every guest feels welcome and well taken care of during their stay.

Exceptional Value and Impeccable Service at Citadines Pearl Hoi An

Discover a hidden gem in the heart of Hoi An, Vietnam, at Citadines Pearl Hoi An. With an impressive overall rating of 8.2, this hotel exceeds expectations in every aspect, ensuring a memorable stay for every guest. One of the standout features of Citadines Pearl Hoi An is its exceptional value. With a remarkable rating of 8.5 for value, guests can enjoy the perfect balance of affordability and luxury. The hotel offers spacious and well-appointed rooms at competitive prices, making it an ideal choice for budget-conscious travelers. Whether you're on a romantic getaway or a family vacation, the hotel's value-for-money accommodations guarantee a comfortable and enjoyable stay without breaking the bank. In addition to its outstanding value, Citadines Pearl Hoi An also prides itself on its impeccable service. With a staff performance rating of 8.3, the hotel's dedicated team goes above and beyond to ensure that every guest's needs are met. From the warm welcome at check-in to the attentive assistance throughout your stay, the staff at Citadines Pearl Hoi An is committed to providing a personalized and memorable experience. Their genuine hospitality and attention to detail create a welcoming atmosphere that will make you feel right at home.

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Amenities and facilities

Very good


Most talked about facilities

Swimming Pool

4 mentions


1 mention

Languages spoken
  • English
  • Vietnamese
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Private beach
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Daily disinfection in common areas
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Filming locations
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Proposal spot
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Closet
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]

Food and dining

Restaurants on site
The Pearl Zone
  • Cuisine: International
  • Menu: Buffet


01 AN BANG BEACH CAM AN WARD, Cam An, Hoi An, Vietnam, 560000
Very good


  • Da Nang International Airport (DAD)
    20.7 km
  • Chu Lai Airport (VCL)
    68.9 km
Public transportation
  • Nguyen Tat Thanh Bus Station
    3.8 km
Hospital or clinic
  • Pharmacie
    1.0 km
  • Hoi An Night Market
    4.8 km
Convenience store
  • On-site

What's nearby

Popular landmarks
  • An Bang Beach
    520 m
  • Tra Que Vegetable Village
    2.2 km
  • Cua Dai Beach
    2.8 km
  • Fukian Assembly Hall (Phuc Kien)
    4.6 km
  • Hoi An Ancient Town
    4.7 km
  • Precious Heritage by Rehahn
    4.7 km
  • Japanese Covered Bridge
    4.7 km
  • Central Market
    4.7 km
  • Old House of Tan Ky
    4.8 km
  • Hoi An Night Market
    4.8 km
Nearby landmarks
  • An Bang Beach
    520 m
  • Ha My Beach
    780 m
  • Pharmacie
    1.0 km
  • Tra Que Minty Garden
    2.1 km
  • Tra Que Vegetable Village
    2.2 km
  • Moyo Beach Club
    2.2 km
  • Phuoc Lam Pagoda
    2.5 km
  • Jack's Cat Cafe
    2.8 km
  • Cua Dai Beach
    2.8 km
  • Sunshine Hotel Swimmong Pool
    3.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
  • Guests are not allowed to cook as well as bring outside food and drinks into the hotel room. Otherwise, the hotel will apply the chargeable amount at of VND 2,000,000/1 bedroom
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee462000 VND
  • Distance from city center24 km
  • Travel time to airport (minutes)45
  • Breakfast charge (unless included in room price)425000 VND
  • Daily Internet/Wi-Fi fee0 VND
The property
  • License Id / Local Tax ID/ Entity Name4000418771
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 581
  • Room voltage220
  • Year property opened2019
  • Most recent renovation2019
  • Daily parking fee0 VND

Reviews of Citadines Pearl Hoi An from real guests

Provided by verified guests of

Agoda logo
Value for money8.5
High score for Hoi An
9+ Exceptional (461)
8-9 Excellent (187)
7-8 Very Good (215)
6-7 Good (78)
<6 Below Expectation (166)
Guest Type
Room Type

Show reviews that mention 

Showing 1,107 verified guest comments
BO from South Korea
Solo traveler
Superior Ocean View
Stayed 1 night in August 2023

"I recommend it!!"”

It was convenient that the hotel was large and had various facilities to use! The staff were all friendly and the room was the best for the price. I was also very satisfied with the hotel's private beach, which was clean and great to use privately!

Reviewed October 25, 2023
Auto-translated through generative A.I.

BO님께, Citadines Pearl Hoi An이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 고객 경험 관리자 우하나

Responded October 25, 2023
Citadines Pearl Hoi An
Richard from United States
Premier Ocean View
Stayed 1 night in April 2024

An unbiased review”

I’ve read through many of the reviews for this resort, and some were unduly harsh and Some are excessively laudatory. I will address some of the points made in those reviews. Our room: we had a sea view Room and we were entirely satisfied with it. It was very clean. There were no mosquitoes in it. And it was nicely appointed although a bit spartan but that’s not unusual for a resort Of this type. It was substantially better than the hotel rooms we had stayed in over the course of the proceeding week in da Nang Hoi An area. The Staff: each staff member we encountered was exceedingly friendly and helpful. They are simply were no issues on the score. Vacant stores and shops: many have accurately described how a large portion of the shops have either never opened or have been closed. In my mind, this is neither a positive nor a negative comment, but merely an observation. My partner and I did not come to the pearl to shop, and so this Was irrelevant to us. And Since when has the feeling of “we had the whole place to ourselves” been a bad thing? It’s only annoying if you plan your vacation to be like a visit to the mall. Otherwise, it just lends to the peace and tranquility of the resort. Restaurants: there were several restaurants on site, most of them catering to the Korean crowd, but there’s no reason other people can’t eat there, as we did. The food was fine and reasonably priced. The actual hotel restaurant where breakfast is served is open and spacious, but curiously not air-conditioned with anything other than portable AC units. If you are fortunate enough to grab a table in the line of the breeze of a portable AC, you are fine. Other locations were quite warm. This is an oversight in the hotel construction that seemingly could be fixed. Simply install some central air conditioning like both hotels. The breakfast offering: the buffet had, at my account, 27 individual items that you could choose from, including both Asian fare and western fare. Those who complained of lack of variety simply were too focused on a few particular items that they wanted, whether that was eggs and bacon, or dried fish and rice. But there was plenty for everybody and the buffet was far better than the breakfast buffets in the other hotels we had stayed in over the last week. I cannot begin to comprehend how some reviewers claimed the breakfast was in anyway “terrible” or “unsatisfactory”. It was good. For lunch and dinner, there were several restaurants of 15 minute walk down the beach offering a variety of food, including Vietnamese, Italian, and general western dishes. The beach: some reviewers complained about the cleanliness of the beach. My partner and I walked up and down the beach for several kilometers and found minimal trash and debris. Three items of plastic or other junk in a 1 km stretch. This is by no means “dirty“. And is far better than a lot of Asian beaches. If this was a concern of yours, put that concern to rest. The beach is very nearly pristine. Our only complaint: we don’t know if the shower set up was the same in every unit, but in our unit it was an accident waiting to happen. It was a combined shower and bathtub unit, the kind we all despise. But in this case, stepping over the lip of the bathtub is especially high. And there was limited room to exit the bathtub when your shower is finished and nothing substantial to hold onto while your foot descended down onto a wet floor. I do not recommend this for the elderly or those with mobility issues. I suspect if this sort of set up with Standard in the states, hotels would be continually sued for personal injury liability as people slipped and fell in the awkward position they forced into when exiting the shower . I am a very fit individual and it was scary enough for me.. Bottom line: we would not hesitate to stay at the Pearl again if the opportunity arose, and in fact wished our state had been longer than it was.

Reviewed April 16, 2024

Dear Richard, Thank you so much for your kind words about your recent stay at our resort. We're thrilled to hear that you had a greatl experience with us, and that you appreciated our facilities and services. We are making changes everyday to improve our service. Your feedback means a lot to us, and we're grateful for your detail and honest feedback. We hope to have the pleasure of welcoming you back to our resort soon. Best Regards, The resort management

Responded April 18, 2024
Citadines Pearl Hoi An
Aaron from Australia
Premier Ocean View
Stayed 8 nights in March 2024

Nice Place to stay in great location ”

We had the Premier Ocean View King room, which was a fantastic room and the bed was very comfortable, having breakfast included is a must, it was very nice with full range of foods to choose from. The pool was very good and kept clean and the staff were very good with any questions we may have asked of them. The Hotel provided a free shuttle service 3 times a day into the old town. We both enjoyed our 8 day stay at Citadines Pearl Hôi An and would recommend this place to stay.

Reviewed March 13, 2024

Dear Aaron, Thank you very much for spending your precious time to write feedback of your recent stay at the hotel. It is a pleasure to hear that you had an enjoyable time with us, especially you had a chance to try most of our highlighted facilities during the stay. Rest assured that at Citadines Pearl Hoi An, we will continue working hard to create incredible and memorable experiences for our guests. We look forward to welcoming you again soon at Citadines Hoi An. Sincerely Yours, The Hotel Management

Responded April 13, 2024
Citadines Pearl Hoi An
erica from Thailand
Family with young children
One Bedroom Deluxe
Stayed 3 nights in April 2024

Nice pool but”

I will start with the good. The resort pool is excellent and gardens are beautiful, it looks like a really nice resort. But that’s about it. I’m sorry to say that there could be a lot of improvements made. When we arrived, the welcome drink as per our booking, was the receptionist kindly instructing to help ourselves to a paper cup of water from the water dispenser. For a resort selling itself as a luxury resort award winner 2023, there was no room service. We could either go to the restaurant and order takeaway, but no tupperware and would have to carry all the plates and cutlery ourselves to our room (no plates or cutlery provided in rooms). Or we could pay a surcharge to get the staff to deliver to our rooms. One of the rules of the resort was if we bring outside food or drinks then a surcharge of 1 million VND per night would also apply. We went out for the whole day exploring old town and got back with the clean room door sign undisturbed, and had to call to ask front desk to send someone to clean. Admittedly, rooms were cleaned well and quite comfortable. The pool was very nice and well maintained, and had a lot of fun swimming with the family, but the pool bar staff seemed they lacked attention and customer service orientation. Multiple times I went to order a drink and found the bar guys talking amongst each other on their phones, ignoring guests until they were specifically called. Closing time was also listed as 6pm but by 5:45pm, everything had been packed away and we were told no more orders, despite the pool area still being quite busy with guests. Lastly we had hoped to enjoy the mall that is listed as attached to the resort. Almost every single shop is now closed and the shopping grounds are empty except for a 7-mart, cinema and 2 eateries. This may have been a great resort once and still has good atmosphere but they need to put a lot of effort in retraining their staff and update their website listing to remove any false advertising.

Reviewed April 18, 2024

Dear Erica, At a very outset, please accept my sincerest apologies for certain challenges occurred during your stay that unfortunately turned the first time experience at our property to be not as satisfactory as it should have been. Indeed, I wish I could say thanks enough for your kindness in spending your precious time to give us such detailed feedback. For great customer service, I truly understand how important it is to have the follow-up action after each and every issue happens to our valued guests. While we have conducted a serious investigation for every matter you indicated to improve our service, I hope to get your kind understanding in this regard, it was definitely not the service quality we aim to deliver to our guests. on behalf on The Management and would like to ask for your favor to let us have another opportunity to welcome you back in Citadines Pearl Hoi An where we can show you our improvement accordingly. Best regards, The Hotel Management

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Citadines Pearl Hoi An
Margaux from France
Family with teens
Deluxe King Garden View
Stayed 3 nights in April 2024

Nice mega hotel for families”

This is a mini city ! I was impressed by the size of this hotel. Many amenities and convenient restaurant. However the hotel needs a little bit of refurbishment, the linoleum floors are a bit disgraceful. The rooms are of good size and cleaning is good. Loads of group and families but you'll blend in. Loved this hotel !

Reviewed April 25, 2024

Dear Margaux, Thank you for taking time to send us your review, we delighted to know you had a good time in our resort. Your feedback being noticed for proper plan in the future, hopefully we will have another chance to welcome you back and enjoy again our facilities and services. Yours sincerely, Hotel Management Citadines Pearl Hoi An

Responded May 04, 2024
Citadines Pearl Hoi An
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