The Villas at Lombok

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Mandalika Resort Pantai Putri Nyale, Kuta, Pujut, Central Lombok, Kuta, Lombok, Indonesia, 83573

Highlights

Check-in [24-hour]
Airport transfer
Private beach
Currency exchange
Free Wi-Fi in all rooms!

Facilities

Private beach

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

Conveniently situated in the Kuta part of Lombok, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Your dates are popular among travelersUsers are booking a place in Lombok every 1 minutes on Agoda.com
Facilities 8.5
Location 8.4
Service 8.3
Cleanliness 8.1

Based on 26 verified reviews

Facilities

8.5

Location

8.4

Service

8.3

Cleanliness

8.1

Value for money

7.9

See map

8.4Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Mawun Beach
7.0 km
Selong Belanak Beach
15.2 km
Senggigi Beach
52.6 km
Rinjani Mountain
60.5 km
Gili Islands
66.5 km
Closest landmarks
Statue of Princess Mandalika
290 m
Kosong Beach
310 m
Bukit Tanakbeak
350 m
Serenting Beach
560 m
Putri Nyale Beach
630 m

Good to know

Value for money7.9
Distance to city center50 KM
Location rating8.4
Nearest airportLombok International Airport (LOP)
Distance to airport16.0 km

Rooms available at The Villas at Lombok

Garden Pool Villa
...
  • Room size: 57 m²/614 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Private Pool Villa
...
  • Room size: 57 m²/614 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Villa
...
  • Room size: 57 m²/614 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

While relaxing at The Villas at Lombok, you can indulge in the swimming pool facility to get your day started the right way with a splash for a refreshing morning or evening.

You can benefit from your stay at The Villas at Lombok a lot more by enjoying the benefits of the property's accessible spa services that are offered for all its guests to make your evening or night far better.

The Villas at Lombok offers free fitness center that is opportunely located at the tip of your finger, allowing you to get your daily exercise routine in at any hour of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

Yes! The Villas at Lombok offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

The average travel time to get from The Villas at Lombok to the airport is 20 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

The Villas at Lombok's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

The Villas at Lombok can communicate in 6 languages and supports widely used languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Enjoy the convenience of easy payment at The Villas at Lombok which supports up to 8, with payment card options consisting of Visa, American Express, Cash, MasterCard, and Discover Card.

Past solo travelers that have stayed at this property have given The Villas at Lombok an average rating of 7.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

The Villas at Lombok is situated in the Kuta neighborhood, which includes Kuta Beach - Lombok.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified time frame may be charged an additional fee.

More about The Villas at  Lombok

More about The Villas at Lombok

Experience Serenity at The Villas at Lombok

Nestled in the tranquil beauty of Lombok, Indonesia, The Villas at Lombok invites you to escape the ordinary and immerse yourself in a slice of paradise. Just 50 kilometers from the bustling city center and a mere 20-minute drive from the airport, this charming 4-star hotel is perfectly positioned for both relaxation and exploration. Established in 1997 and thoughtfully renovated in 2012, the hotel boasts modern comforts while retaining its authentic charm, making it an ideal retreat for families, couples, and solo travelers alike. With 25 elegantly designed rooms, The Villas at Lombok offers a cozy yet luxurious atmosphere for guests to unwind. Check-in begins at 3:00 PM, allowing you to settle in and soak up the serene surroundings, while check-out is conveniently scheduled until 12:00 PM. Families will appreciate the hotel's child policy, which allows children aged 3 to 12 to stay free of charge, ensuring that your entire family can enjoy the beauty and tranquility of Lombok without breaking the bank. Discover the perfect blend of comfort and nature at The Villas at Lombok, where unforgettable memories await.

Unwind and Indulge: Entertainment Facilities at The Villas at Lombok

At The Villas at Lombok, guests are invited to immerse themselves in a world of relaxation and enjoyment, where entertainment facilities cater to every whim. The on-site bar serves as a vibrant social hub, offering a delightful selection of cocktails and beverages, perfect for unwinding after a day of exploration. For those seeking a pampering experience, the salon and spa provide a sanctuary of tranquility, featuring rejuvenating massages and beauty treatments that will leave you feeling refreshed and revitalized. Nature lovers will appreciate the beautifully landscaped garden, a serene space to stroll or simply bask in the tropical sun. For a touch of playful competition, the games room is equipped with a variety of activities that promise hours of fun for guests of all ages. Additionally, the library offers a cozy retreat for book enthusiasts, while the gift and souvenir shop allows you to take a piece of Lombok home with you, ensuring that your stay is not just memorable, but also filled with delightful experiences.

Unleash Your Adventurous Spirit at The Villas at Lombok's Sports Facilities

At The Villas at Lombok, guests are invited to immerse themselves in a world of exhilarating sports and activities that cater to every adventurer's desire. The state-of-the-art fitness center is a haven for fitness enthusiasts, offering a wide range of equipment to help you maintain your workout routine while enjoying the stunning surroundings. For those seeking a refreshing dip, the outdoor pool provides a serene escape where you can unwind after an active day or simply soak up the sun on the private beach. Water sports enthusiasts will find their paradise here, with a variety of non-motorized activities available right at your doorstep. Dive into the crystal-clear waters for a snorkeling adventure, or take a surfing lesson to ride the waves like a pro. Fishing enthusiasts can cast their lines from the beach, while those looking for a bit of friendly competition can enjoy a game of table tennis or darts. With boats and watersports equipment rentals readily available, The Villas at Lombok ensures that your days are filled with excitement, exploration, and unforgettable memories in this tropical haven.

Convenience Facilities at The Villas at Lombok

At The Villas at Lombok, we prioritize your comfort and convenience with a range of exceptional facilities designed to enhance your stay. Enjoy the luxury of 24-hour room service, allowing you to indulge in delicious meals and refreshments at any hour of the day or night. Our attentive staff is always on hand to cater to your needs, whether it's a midnight snack or a leisurely breakfast in bed. With daily housekeeping services, your villa will always be kept in pristine condition, ensuring a relaxing retreat after a day of exploring the beautiful island of Lombok. For your peace of mind, we offer safety deposit boxes to secure your valuables, and our concierge service is ready to assist you with any inquiries or arrangements you might need during your stay. Stay connected with complimentary Wi-Fi available in all rooms and public areas, making it easy to share your adventures with friends and family. Additionally, our convenience store provides essential items for your daily needs, while laundry and dry cleaning services ensure you can travel light and keep your wardrobe fresh. With luggage storage available, you can explore the island without the burden of your bags, making your experience at The Villas at Lombok truly seamless.

Seamless Transport Facilities at The Villas at Lombok

At The Villas at Lombok, your journey begins with ease and convenience, thanks to our comprehensive transport facilities designed to enhance your stay. We offer complimentary airport transfer services, ensuring that your arrival and departure are stress-free. Our dedicated team is committed to providing a smooth transition from the airport to our stunning villas, allowing you to immerse yourself in the beauty of Lombok right from the start. Additionally, our onsite car park is free of charge, making it simple for guests with their own vehicles to explore the island at their leisure. For those looking to discover the hidden gems of Lombok, we provide a range of tours tailored to suit your interests. Whether you wish to hike through lush landscapes or relax on pristine beaches, our ticket service will help you book the best experiences available. If you prefer to navigate the island independently, our car hire option gives you the freedom to explore at your own pace. Furthermore, our reliable taxi service is always at your disposal, ensuring that you can travel to your desired destinations with ease. At The Villas at Lombok, we strive to make your transportation as effortless and enjoyable as possible.

Unwind in Comfort: Room Facilities at The Villas at Lombok

At The Villas at Lombok, every room is designed to offer a serene escape, featuring a range of facilities that ensure your stay is as comfortable as possible. Step into a cool oasis with air conditioning that provides a refreshing retreat from the tropical heat, allowing you to relax and rejuvenate after a day of exploring the stunning landscapes of Lombok. Each room is thoughtfully equipped with a mini bar, perfect for enjoying a chilled drink or snack at your leisure, while a coffee and tea maker invites you to indulge in a warm cup of your favorite brew at any time of the day. The charm of each villa extends to its private balcony or terrace, where you can soak in the breathtaking views and feel the gentle breeze as you unwind in your own personal paradise. For your convenience, a hair dryer is provided to ensure you look your best for any occasion, while complimentary toiletries and plush towels add a touch of luxury to your daily routine. At The Villas at Lombok, every detail is curated for your comfort, making it the perfect getaway for relaxation and indulgence.

Culinary Delights at The Villas at Lombok

At The Villas at Lombok, dining is an experience that caters to every palate, ensuring that guests indulge in a variety of culinary delights throughout their stay. The on-site restaurant offers a diverse menu that showcases both local and international flavors, inviting guests to savor the rich tastes of Indonesia while enjoying the serene ambiance of the resort. For those who prefer to dine in the privacy of their own villa, the 24-hour room service is just a phone call away, allowing you to enjoy gourmet meals at any hour of the day or night. Start your day off right with a sumptuous breakfast buffet featuring a selection of both continental favorites and traditional Indonesian dishes, providing a perfect blend of tastes to fuel your adventures. The restaurant is also proud to offer halal options, ensuring that all guests can enjoy their meals without worry. Whether you choose to dine under the stars or in the comfort of your room, The Villas at Lombok presents an unforgettable culinary journey that enhances your luxurious getaway.

Discover the Enchanting Charm of Kuta, Lombok

Nestled on the southern coast of Lombok, Kuta is a hidden gem that offers a breathtaking blend of pristine beaches, vibrant culture, and stunning natural landscapes. Unlike its more commercialized counterpart in Bali, Kuta Lombok remains relatively untouched, providing visitors with a serene escape where the turquoise waters meet golden sands. The area is famed for its surf spots, attracting surfers from around the globe eager to ride the gentle waves at places like Gerupuk and Selong Belanak. Here, you can soak up the sun, indulge in water sports, or simply relax while taking in the idyllic surroundings. Beyond the beaches, Kuta is a gateway to exploring the rich culture and traditions of the Sasak people, the indigenous inhabitants of Lombok. Visitors can wander through traditional villages, sample local cuisine, and witness vibrant ceremonies that showcase the island’s heritage. The stunning landscapes surrounding Kuta, including lush rice paddies and dramatic cliffs, invite adventure seekers to hike, trek, or explore hidden waterfalls. Whether you’re looking for a tranquil retreat or an exhilarating adventure, Kuta Lombok offers an unforgettable experience that captures the essence of Indonesia's natural beauty and cultural richness.

Traveling from Nearest Airports to The Villas at Lombok

To reach The Villas at Lombok, the most convenient gateway is Lombok International Airport (LOP), located approximately 20 kilometers away from Kuta, Lombok. Upon arriving at the airport, travelers can easily arrange for a taxi or a private transfer service, which can be booked in advance or found at the airport's designated taxi counter. The journey to The Villas takes around 30 to 40 minutes, depending on traffic, and offers scenic views of lush landscapes and traditional villages, making the trip a delightful prelude to your stay. Alternatively, for those arriving via Bali, a short flight to Lombok International Airport is available, and upon landing, the same transportation options will be at your disposal. For the more adventurous, consider renting a scooter or car at the airport to explore the stunning coastal roads leading to Kuta. This option not only provides flexibility in your travel plans but also allows you to soak in the breathtaking vistas along the way. As you make your way to The Villas at Lombok, you’ll be greeted by the warm hospitality of the locals and the enchanting atmosphere of the island, setting the perfect tone for your tranquil getaway.

Explore the Natural Wonders and Cultural Riches Surrounding The Villas at Lombok

Nestled in the heart of Lombok, The Villas at Lombok offers guests an unparalleled opportunity to explore some of the island's most breathtaking beaches and cultural landmarks. Just a short drive away, Kuta Beach beckons with its soft, golden sands and azure waters, perfect for sunbathing, swimming, or simply soaking in the stunning coastal views. Nearby, Selong Belanak Beach enchants visitors with its picturesque landscape, ideal for those looking to unwind or engage in exciting water sports. Tanjung Aan Beach, known for its unique, crescent shape and crystal-clear waters, is a must-visit for beach lovers, while Mawun Beach offers a more secluded escape, surrounded by lush hills and tranquil vibes. For those eager to delve into the rich cultural tapestry of Lombok, the Sasak Village and Sade Traditional Weaving Village provide a fascinating glimpse into the traditional lifestyle of the Sasak people. Here, you can witness the intricate art of weaving and experience the warmth of local hospitality. Nature enthusiasts will find Merese Hill a rewarding hike, offering panoramic views of the coastline and lush greenery. The nearby Seger Beach and Mawi Beach are perfect spots for surfers and sun-seekers alike. Don't miss the iconic Statue of Princess Mandalika, a symbol of local folklore and history, which adds a touch of mystique to your exploration. With so much to see and do, The Villas at Lombok serves as the perfect base for an unforgettable island adventure.

Culinary Delights Surrounding The Villas at Lombok

Indulge your palate with a variety of dining options just a stone's throw away from The Villas at Lombok. Start your culinary journey at Cantina Mexicana Kuta Lombok, where vibrant flavors of Mexico come alive in every dish, from zesty tacos to rich enchiladas. For a laid-back vibe, head to KRNK Bar & Restaurant, where you can enjoy a refreshing drink paired with local and international favorites. Kenza Cafe & Restaurant Kuta Lombok offers a cozy atmosphere, perfect for savoring hearty meals or a quick coffee break. Experience the fusion of cultures at El Bazar Cafe & Restaurant, known for its eclectic menu that combines Mediterranean and Indonesian influences. If you're in the mood for a slice of Italy, Mama Pizza Kuta Lombok serves up delicious pizzas with fresh ingredients that will transport you straight to the streets of Rome. The Hut Restaurant Kuta invites you to relax with its beachside views while enjoying a diverse menu that caters to all tastes. For a more casual experience, Warung Turtle Resto Cafe and Warung Flora offer local dishes bursting with authentic flavor, perfect for those looking to dive into the local culinary scene. Bush Radio is a hidden gem, known for its vibrant atmosphere and live music, making it an ideal spot for a fun night out. Finally, Laut Biru Bar and Restaurant provides an exquisite dining experience with stunning ocean views, perfect for a romantic dinner or a memorable gathering with friends. Each of these restaurants adds to the rich tapestry of flavors and experiences that await you at The Villas at Lombok.

A Memorable Stay at The Villas at Lombok

Guests at The Villas at Lombok consistently rave about the exceptional hospitality and warmth of the staff, who go above and beyond to ensure a memorable experience. Visitors have noted the well-organized activities available, both complimentary and paid, providing a perfect blend of relaxation and adventure. The management's friendly demeanor adds to the welcoming atmosphere, making every guest feel right at home. The resort boasts a stunning pool area and breathtaking views that enhance the overall experience. With the beach just a stone's throw away, guests can indulge in surfing or simply unwind in the tranquil surroundings. Spacious rooms and bathrooms offer comfort and convenience, allowing visitors to fully enjoy their stay. Many have expressed their love for the in-house activities, which cater to a variety of interests, ensuring that there is never a dull moment at this beautiful resort.

Exceptional Experience at The Villas at Lombok

Guests consistently rave about their delightful stay at The Villas at Lombok, where an overall rating of 8.2 reflects the hotel’s commitment to providing an exceptional experience. The enchanting surroundings of Lombok combined with the luxurious accommodations create a serene escape for travelers seeking tranquility. With a remarkable score of 8.4 for facilities, guests appreciate the well-maintained amenities that enhance their vacation, from the stunning pools to the lush gardens that invite relaxation and exploration. The Villas at Lombok shines in terms of location, boasting an impressive rating of 8.4. Nestled in a picturesque setting, it offers easy access to the breathtaking landscapes and cultural treasures of Lombok, making it an ideal base for adventure seekers and those wanting to immerse themselves in local culture. The attentive staff, rated at 8.3 for performance, go above and beyond to ensure every guest feels welcomed and well-cared for, making each stay not just comfortable but truly memorable. With clean and well-appointed accommodations scoring an 8.0, guests can unwind in peace, knowing that their comfort is prioritized at every turn.

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Amenities and facilities

Excellent8.5

Facilities

Most talked about facilities

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Boating
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Gym/fitness
  • Massage
  • Private beach
  • Snorkeling
  • Spa
  • Spa/sauna
  • Surfing lessons
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (non-motorized)
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator unavailable
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]
Access
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Closet
  • Coffee/tea maker
  • Desk
  • Dressing room
  • DVD/CD player
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Mirror
  • Seating area
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • TV [flat screen]

Location

Mandalika Resort Pantai Putri Nyale, Kuta, Pujut, Central Lombok, Kuta, Lombok, Indonesia, 83573

Excellent8.4

Location

Airports
  • Lombok International Airport (LOP)
    16.0 km
  • Ngurah Rai International Airport (DPS)
    125.6 km
Hospital or clinic
  • Blue island
    2.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Mawun Beach
    7.0 km
  • Selong Belanak Beach
    15.2 km
  • Senggigi Beach
    52.6 km
  • Rinjani Mountain
    60.5 km
  • Gili Islands
    66.5 km
  • Sendang Gile and Tiu Kelep Waterfall
    66.9 km
  • Gili Trawangan
    67.5 km
Nearby landmarks
  • Statue of Princess Mandalika
    290 m
  • Kosong Beach
    310 m
  • Bukit Tanakbeak
    350 m
  • Serenting Beach
    560 m
  • Putri Nyale Beach
    630 m
  • Gunung Benjon
    780 m
  • Royal Spa
    1.4 km
  • Lipstic Karaoke Bar
    1.5 km
  • Gunung Batikbantar
    1.6 km
  • What Sup?
    1.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from12:00
Getting around
  • Distance from city center50 KM
  • Travel time to airport (minutes)20
  • Airport transfer fee140000 IDR
Extras
  • Breakfast charge (unless included in room price)151250 IDR
The property
  • Year property opened1997
  • Number of floors3
  • Room voltage220
  • Number of rooms 25
  • Most recent renovation2012
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name01.071.307.1-915.001

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of The Villas at Lombok from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.2
  • Facilities score 8.5 out of 10 and is a high score in Lombok
    Facilities8.5
  • Location score 8.4 out of 10 and is a high score in Lombok
    Location8.4
  • Service score 8.3 out of 10
    Service8.3
  • Cleanliness score 8.1 out of 10
    Cleanliness8.1
  • Value for money score 7.9 out of 10
    Value for money7.9
High score for Lombok

Rating

9+ Exceptional (3)
8-9 Excellent (6)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (1)
Guest Type
Room Type
Language
Showing 13 verified guest comments
Changed to review page 1
  1. 8.4
    Excellent
    Andrew from United States
    Couple
    Private Pool Villa
    Stayed 3 nights in February 2020

    “Quirky and a bit dated..but a nice place to chill”

    I did not know what to think of the Disney-esque architecture; sort of a "Polynesian Flintstones" theme maybe? Our villa had a huge front lawn that included a thatched roof hut for tea or morning coffee, front porch, a large pool and sun chairs. The inside was spacious, but felt rather dated. A request to fix a non-working air conditioner was ignored at first, requiring management intervention to resolve on our final night. Beautiful beach, with a nearby path to explore others nearby. Good organized activities both paid and free. But our best moments were just hanging out on the numerous beach beds or at the fun bar, cocktail in hand, listening to live music and relaxing.

    Reviewed February 18, 2020
  2. 8.4
    Excellent
    Amit from Cambodia
    Family with young children
    Villa
    Stayed 4 nights in April 2019

    “Overall a great Villa”

    We had a nice stay at this property. Although it’s a bit away from Ubud’s busy and lively area. The owner charges 70k each way. I think it’s a bit high 1 a day pick drop should be complimentary as their property is far from the tourist area this is no fault of the guest. The rooms and toilets are big. The pool is great. It’s an independent villa without room service and abosulutely no a single shop or market nearby so you better carry what you need. No mini bar/snack either. Breakfast is on site prepared fresh and very well. Overall a good place and good hospitality.

    Reviewed April 20, 2019
  3. 7.2
    Very good
    Nuno from Portugal
    Family with young children
    Private Pool Villa
    Stayed 12 nights in July 2018

    “Great Spot”

    It's a great spot close to Kuta Lombok. Staff super helpful, although still lots to learn about service. Management very nice and friendly

    Reviewed September 27, 2018

    Dear Nuno, Greetings from Novotel Lombok Resort and Villas! Thank you for sending us your feedback, we are delighted to know that you had a great experience stayed with us. Thank you again for having chosen our resort and your online support. We hope to welcome you back for an even better experience. Regards, Robby Irawan Guest Experience Manager

    Responded October 29, 2018
    The Villas at Lombok
  4. 6.8
    Good
    Tracy from Malaysia
    Couple
    Garden Pool Villa
    Stayed 2 nights in June 2018

    “Average ”

    Overpriced!!! My first meal at the restaurant was deeply dissapointing. Food served was cold!!! Driver is not informative..

    Reviewed June 19, 2018

    Dear Tracy, Greeting from Novotel Lombok Resort and Villas! Thank you for sending us your feedback, we are sorry to read your disappointment regarding your recent stay at our resort. Please rest assured that I have shared your your feedback to all team for necessary action. Thank you again and we hope to welcome you back for better service. Regards, Robby Irawan Guest Experience Manager

    Responded August 08, 2018
    The Villas at Lombok
  5. 8.8
    Excellent
    Farah from Singapore
    Group
    Garden Pool Villa
    Stayed 3 nights in March 2018

    “Just beautiful with awesome staff”

    Love that the place have in house activities to do. The staff was truly amazing and helpful. Made my stay so pleasant! The view around the hotel was magnificent! I would come back here without a doubt!

    Reviewed April 04, 2018

    Dear Mrs. Farah, Thank you for sending us your feedback! We are delighted to know that you loved our facilities and activities provided by our team. As well as we are pleased to know that our staffs were able to make your stay even much more memorable. Thank you again for your kind feedback and we do hope to welcome you back. Regards, Robby Irawan Asst. Guest Experience Manager

    Responded May 22, 2018
    The Villas at Lombok
Changed to review page 1

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